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Has anyone had the problem that their Galaxy S2 randomly turns itself off when it's in their pocket.
It's happening quite often now, twice today, several times yesterday.
Take the phone out of my pocket and it's got a blackscreen that doesn't respond to being woken.
Holding the power buttons makes it reboot and all is fine again.
At first I thought it was because of the position of the power/wake button being pressed while in my pocket, but I've tried recreating this and it's not easy to do.
I am running Widgetlocker, so not sure if this is causing an issue.
It's an O2 branded phone, not rooted.
Cheers
I had it happen to me once, the first day I got it, but it hasn't happened since.
The only thing I can think of was that the phone was very very warm in my pocket, so I guessed that it might have overheated.
Yes, I did wonder if it was a heat problem. But it would have been sat there doing nothing so shouldn't have got too hot.
Sent from my GT-I9100 using XDA App
Now that's 3 times today. Within 5 minutes of being in my pocket.
Checked it straight away and it wasn't particularly warm.
Sent from my GT-I9100 using XDA App
Hi,
Happened to me few times, its not something very wrong with the phone.. What i did and after that I have no such reboots:
opens the back cover, cleaned the battery contact point (electric points) on battery and phone, put it back tightly, closed the back cover so there is not gap (not even a very small gap) between cover and phone..
after this never have reboots even having the phone in my pocket. hope this helps
Bobbajob said:
Has anyone had the problem that their Galaxy S2 randomly turns itself off when it's in their pocket.
It's happening quite often now, twice today, several times yesterday.
Take the phone out of my pocket and it's got a blackscreen that doesn't respond to being woken.
Holding the power buttons makes it reboot and all is fine again.
At first I thought it was because of the position of the power/wake button being pressed while in my pocket, but I've tried recreating this and it's not easy to do.
I am running Widgetlocker, so not sure if this is causing an issue.
It's an O2 branded phone, not rooted.
Cheers
Click to expand...
Click to collapse
nasgilani said:
Hi,
Happened to me few times, its not something very wrong with the phone.. What i did and after that I have no such reboots:
opens the back cover, cleaned the battery contact point (electric points) on battery and phone, put it back tightly, closed the back cover so there is not gap (not even a very small gap) between cover and phone..
after this never have reboots even having the phone in my pocket. hope this helps
Click to expand...
Click to collapse
Thanks for the tip. I've given it a good clean and put it back together and I'll monitor the situation.
Bobbajob said:
Thanks for the tip. I've given it a good clean and put it back together and I'll monitor the situation.
Click to expand...
Click to collapse
please post back with your findings - i've had the same a few times recently and it's annoying to say the least ...
This has never happened to me but hopefully nasgilani's method would work for you
nasgilani said:
Hi,
Happened to me few times, its not something very wrong with the phone.. What i did and after that I have no such reboots:
opens the back cover, cleaned the battery contact point (electric points) on battery and phone, put it back tightly, closed the back cover so there is not gap (not even a very small gap) between cover and phone..
after this never have reboots even having the phone in my pocket. hope this helps
Click to expand...
Click to collapse
I've seen this happen on other phones. The original Palm Pre needed a foam spacer in the second hardware rev. Maybe a piece of paper or two between the battery and the cover to make better contact. I'm happy saving 30 grams (and a better phone period) but this does chalk up a point to the Sensation build quality.
It's been okay so far today after cleaning the battery contacts and reseating the battery. But it has spent most of the day sat on my desk at work. So hardly a good test.
any update ? mine turned off again today. :-(
Mine has been doing this randomly as well. Its very annoying.
sohanlon07 said:
Mine has been doing this randomly as well. Its very annoying.
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Click to collapse
glad to hear that it's not just me. i really hope that it doesn't turn off in the middle of the night otherwise ...
It's been fine now for the last 3 days after cleaning the battery terminals and refitting the battery.
It looks like the battery was losing connection briefly while in my pocket causing it to turn off.
Sent from my GT-I9100 using XDA App
I also have the same issue. It's really hard to replicate the error and some days it doesn't happen. For some guy in this forum it turned out to be a faulty RAM... I hope this isn't the issue for us too!
A good way to check this is by enabling USB debugging, connecting to a pc and run "adb logcat" in the command console... then you wait for the phone to crash and post the logs here, hoping that someone will spot the error for you.
Sent from my disappointing GT - I9100
yup mine does too. some days 4 or 5 times some days not at all.
Have you tried giving the battery contacts and clean.
It might also be worth wedging a bit of paper folded up at the top of the battery to slightly increase the pressure on the terminals.
Mine only ever did it while the phone was in my pocket so a bit difficult connecting by usb.
Sent from my GT-I9100 using XDA App
This seems to be a widget locker problem for me. It opens with the home button even when locked does it not?
Just guessing.
Mine happened the last 2 nights, when i wake up I have to switch it on,
I have widget locker.
But i'm gonna uninstall it and see if it resolves it.
I had this going on but in my case I soon figured out that it was overheating from something that I'm guesssing had the phone at 100% although it was idle. Never did figure out what it was as a logcat showed nothing after the fact but that the phone was very hot to the touch if caught just after shutdown. That had been on villian rom which I liked but without being able to see a smoking gun in a logcat and never catching an app or system process running amok I ended up changing roms and the problem was gone. It should be noted that several people have reported doing a system reset and ridding themselves of this problem.
So my bro's had an Atrix for a little over a year.
Some time back, it started exhibiting this behaviour where the whole screen would just become totally unresponsive.
Searching around, I see issues where people lose responsiveness with a fraction of their touch screen, or the entire screen starts spazzing out with all these presses and swipe actions the user did not enter...
...but his just seems to have these periods. He'll be stuck at the lock screen from anywhere between 1 minute and a whole day... I can usually get it to work with random rapidfire hardware commands... and when it works, it works completely for a certain amount of time.
Thing is, that's only temporary, and the touch-screen ends up going back to an unresponsive state.
Any clue what's going on, or how to resolve it?
What's the software is he currently on? Is the phone bootloader unlocked and/or rooted?
Sent from my ATRIX using the Premium XDA App
You know what's (not so) funny about this? All of the things that you think are causing this sound really complicated. Is my phone corrupt? hardware defective?? etc etc.
You know what I found it caused this behavior after numerous factory resets and weeks of research and tweaks to my phone?
The f-ing goddam screen protector.
Yep, that's right. The over-priced, highly (over)rated $20 iShields brand one. I know for a fact that was the cause, after I figured it out and started talking to other atrix owners (minus the liar fanboys that lurk in every forum saying "works fine for me derp!" whenever someone dares to suggest a product has flaws).
Problem immediately went away, forever. I've gone naked since May /11 without a single scratch. IMO screen protectors on gorilla glass is for people who wear a seat belt in a car wash. I'm not sure, but I suspect the problem happens when the screen protector starts to age, and/or when it gets really warm. I also suspect it's a problem with certain phones and the types of touchscreens on those phones not playing nice with screen protectors. Started happening on mine after just one month.
omnius1 said:
You know what's (not so) funny about this? All of the things that you think are causing this sound really complicated. Is my phone corrupt? hardware defective?? etc etc.
You know what I found it caused this behavior after numerous factory resets and weeks of research and tweaks to my phone?
The f-ing goddam screen protector.
Click to expand...
Click to collapse
That rant's nice and all, and I'mma let you finish... but there's no screen protector. He's been going bare gorilla all since he got it...
Voelker45 said:
What's the software is he currently on? Is the phone bootloader unlocked and/or rooted?
Click to expand...
Click to collapse
Just to offer some backstory, this started a couple months ago back when he just had the stock AT&T rom (2.3.X or 2.2.X I think? I can't recall clearly) During one of it's "working" periods (last week), I unlocked his bootloader and flashed it with CM9...
Probably won't mean much since the problem existed before I unlocked+CM9'ed it, but while it's not freaking out, I can give you some numbers:
• Model Number: MB860
• Android Version: 4.0.3
• Baseband Version: N_01.77.15P
• Kernel Version: [email protected] #47
• CyanogenMod Version: 9.0.0-RC0-olympus-KANG
omnius1 said:
The f-ing goddam screen protector.
Click to expand...
Click to collapse
Yeh, I have had this problem with screen protectors interfering with capacitive screens before, I am now using some really cheap protectors (5 for £3) and have had no such problems since and have a good bit of pocket money left .
TLRtheory said:
That rant's nice and all, and I'mma let you finish... but there's no screen protector. He's been going bare gorilla all since he got it...
Click to expand...
Click to collapse
ah ok in that case, I have nothing else, I'm only good for ranting. GL!
My touchscreen randomly does these freak outs and stops working:
Usually for me it is caused when the phone is really warm (like on the charger in the car) or when my hands are sweaty (also could just be the the phone is warm in this case as well)
Once it's done with its freak out, I turn off the screen (my power button still works) and clean off the screen with my shirt, wipe the sweat off my hands and turn it back on...everything is then fine.
Also, with my old phone (dell streak) if I kept the phone in my pocket with the screen facing towards my leg it would exhibit this behavior (probably again a case of the screen becoming really warm) but if I kept it screen out it was fine.
I have the same exact problem and have gone back to my Captivate because I couldn't figure it out.
Sent from my Touchpad using XDA
News on this? Here's my experience.
Any news on this, guys? I'm going insane. Here's my experience: I used to get these touchscreen-stops now and then but then they started getting more and more often. What I do to make them stop for a while is a clean restore, that is wiping boot, system, preinstall, cache, userdata with fastboot before installing a new ROM or restoring from backup. Whenever I do that, it comes back to life. If I flash a new ROM without all those wipes, it doesn't work. What sucks so bad is that, even though that fixes the problem, it's only temporary. It starts again after a few weeks. There is NO way this is hardware, and there's also NO way we can't find a solution for this!!!! Come on, guys!!! HELP US OUT, PLEASE!!!!!!!
Have you tried the raindrop fix? I was having similar problems and it worked for me.
Sent from my MB860 using xda premium
My screen has ghost fingers if my hands are even the slightest damp.
A buddy of mine had really bad touch screen issues and had to send back for warranty.
Sent from my MB860 using xda app-developers app
I'm having the same issue
I'm having the exact same issue. It sometimes works, sometimes doesn't. Anywhere from one minute to a whole day, everything you described exactly. No screen protector. I wiped it once and it worked temporarily, but it's back to the old sporadic unresponsiveness again.
I'm still not convinced that it isn't a hardware issue. I'm going to buy a T5 Torx Screwdriver and open her up and see if one of the connections is loose. Has anyone else done this?
I'll post tomorrow night with my results.
Here is a handy trick to determine if your digitizer it going out.
1. Find an appliance like a cable set top box, AV receiver or computer for example
2. Lay your phone face down in the warm air that emits from devices like this.
3. Leave it alone for about 10 to 15 minutes.
4.Pick your phone up and perform some finger swipe heavy tasks.
If you notice its a lot more sensitive like you remember when you first got it then you have a digitizer that is going bad. If nothing changes then its most likely software related.
Okay so I took it apart (removed the motherboard, disconnected the radio and 3 cables, then put everything back together. It's not fixed 100% but it's a lot more consistent than it was. youtube dot com/watch?v=kxuF_73YIIY
cjmillisock said:
Okay so I took it apart (removed the motherboard, disconnected the radio and 3 cables, then put everything back together. It's not fixed 100% but it's a lot more consistent than it was. youtube dot com/watch?v=kxuF_73YIIY
Click to expand...
Click to collapse
Could be the ribbon behind the digitizer, if its loose or moves it can kill all response to touch. You may have to replace your digitizer to fix this.
Sent from my MB860 using xda premium
I'm dying here
I opened it up like the video explained. Everything looked OK. I used a heat gun at 50 C to eliminate any trace of humidity and put back everything in its place. Then, I did a full wipe and a new ROM flash. STILL NOTHING!!! This phone is a little over a year old! This is not possible :crying: Any new ideas???? THANKS!!!!
pichualvarez said:
I opened it up like the video explained. Everything looked OK. I used a heat gun at 50 C to eliminate any trace of humidity and put back everything in its place. Then, I did a full wipe and a new ROM flash. STILL NOTHING!!! This phone is a little over a year old! This is not possible :crying: Any new ideas???? THANKS!!!!
Click to expand...
Click to collapse
I would also suspect the digitizer. I replaced mine for $45 (frame pre attached attached highly recommended).
The connections are very small, so there is much that can go wrong while doing this kind of brain surgery and the ribbons will rip easily.
Sent from my MB860 using Tapatalk 2
Same problem here. It is like some Ghost is operating it without my permission
Sometimes feels like is should hit the phone on the wall.
I know its not gonna help.
Anybody there who has solution for this
Hey XDA!
I'm having an issue with my Galaxy S2 I9100. Basically the problem started a while ago when I dropped it and the screen shattered. I wasn't willing to get the screen replaced so I bought a replacement screen off of eBay and replaced it myself. At first it seemed to be in complete working order and everything was going great. However, over time I got an issue of the phone turning off and me having to restart it. It would come at the most random times too, I would be going about my business and the phone just randomly turned off. The problem progressed and got worse and worse and the shut downs would be more frequent. I remedied the problem by keeping the phone plugged into the A/C adapter and it wouldn't shut down while it was charging. It got worse however, and I could barely turn on the phone without it completely shutting down after a few seconds, and even when it was charging it would still turn off. So basically my question is how can I fix this? Is it a hardware problem and something that I shouldn't try to fix because its not worth it? I tried even resetting the phone to factory settings and everything I had in my knowledge to fix it but nothing would work. Would it be just worth it to sell it as spares? Thanks for helping me out!
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
gastonw said:
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
Click to expand...
Click to collapse
Allright, the battery seems to have expanded a bit as well I should note, so that may be causing the problem. I have a friend with the same phone so I'll try his battery to see if it makes a difference.
Swap it & share the outcome with us.
Sent from the little guy
Battery expansion is a sure sign that the battery needs replacing, and the other symptoms you describe are common to a failed battery too........
If the battery has expanded, that is an indication of a build up of gasses within the cell.....the battery is now pressurised....it could physically fail at any time....best to take it out and throw it away before it leaks fluid all over the inside of your phone. Further charging will only serve to increase the risk of failure.
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Oh god I feel so stupid now lol. Yeah I tried it with another battery and the phone works completely fine nothing wrong with it. I guess I'm gonna order a replacement battery off of eBay tonight and sell my phone once it arrives. Thanks so much guys! :good:
Just for future reference however, how is the battery expansion caused and what are some ways to prevent it? Thanks again.
'Old age'. You can't. When the battery begins to expand & feel 'squishy', it's time for a new one.
Hello, just wanted to post here and see if anyone else was having similar experiences with their phone.
So I have the ATT Mega, and it has been working fine for a little over a month now from when I first got it, love the phone. Last week or so, I noticed the battery would seem to drain much faster then usual and the back top part of the phone, where the camera lens is, would heat up very badly even when not using it.
I tried killing apps, restarting, nothing seemed to work. I checked the app manager and the battery stats, nothing out of the ordinary but the drain was there and the heat was so bad you really didnt want to hold it.
I contacted ATT and they sent me a replacement which I received last night. I turned it on and was trying it out and within minutes that phone started heating up in the same spot too.
They didnt send me a new battery because oddly enough the battery or that entire area in the back would not get hot at all, only the top half.
I contact them again today and they said they would send me a battery to try but I am scared it will not work again.
I also have a 64gb SD card that I use, but it is the same one I have used in my Note 2 and now this phone with no problem. I am currently using a Note 3 with the same SD and have no issues.
I would love to go back to my Mega though, I actually prefer it to my Note 3 but I am worried about this issue reoccuring or not getting fixed in the first place. Anyone else have anything similar to this with their Mega??
Mike
I have noticed it gets warm, but only when streaming videos. Just browsing the web or listening to music/iheartradio, nothing gets uncomfortable. I just notice the warmth after many minutes of streaming. Not uncomfortable either. Now I do have a case on it, so maybe that's why it doesn't seem as bad.
I have an i9205, but it's basically identical hardware. I've never had any overheating issues of any kind. Recently I've been running the "performance" CPU governor too, which locks the CPU at 1.7ghz constantly and yet I've never been able to make the phone throttle itself back.
Thanks for the responses! I am having ATT ship me a replacement battery to try that, hopefully it arrives today. I just dont understand why it would heat up so badly on both my original phone and their replacement one for me. I would think it has to be the battery or the SD card, but the card has no issues in my Note 3 and it didnt have problems in my original Mega for a month.
Crossing my fingers that it is just the battery so I can go back to using my Mega, I miss it -.-
I noticed my Mega getting warm in the same location last night, but didn't have battery drain. This is a replacement Mega since I bricked my pervious one, but never had that problem with that phone. Today, after being fully charged and not used while at work, I checked my phone and it was 15% and warm. So I turned off WiFi, GPS, and Bluetooth and plugged it in a 1 amp charger, 13% and still warm after a few minutes. Airplane mode, 12% and still warm after a few minutes. Turned the phone off and charging for an hour, phone is cool and 37% (makes since). Phone has been on, charging, and WiFi, GPS, and Bluetooth turned off for 43 minutes, phone is cool and 56%. Now I'm turning WiFi, GPS, and Bluetooth on individually to see if it repeats. I'll keep you posted on my results.
Thanks! I will wait to see your results!
Ive no issue with mine...
Well, sorry to say, it's been almost a month of me playing with this phone trying to duplicate my one time overheating with no luck. I've WiFi streamed for hours, transfered huge files over BT, viewed videos, and anything else I can think of with nothing. Maybe it was a fluke...who knows.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
Zero issues here
Its been 2 weeks since I got mine and I noticed the phone getting hot around the camera but it suddenly started being normal with no heating. Will try for few more weeks to see what is the temperature level
Sent from my GT-I9200 using xda app-developers app
ckentx01 said:
Hello, just wanted to post here and see if anyone else was having similar experiences with their phone.
So I have the ATT Mega, and it has been working fine for a little over a month now from when I first got it, love the phone. Last week or so, I noticed the battery would seem to drain much faster then usual and the back top part of the phone, where the camera lens is, would heat up very badly even when not using it.
I tried killing apps, restarting, nothing seemed to work. I checked the app manager and the battery stats, nothing out of the ordinary but the drain was there and the heat was so bad you really didnt want to hold it.
I contacted ATT and they sent me a replacement which I received last night. I turned it on and was trying it out and within minutes that phone started heating up in the same spot too.
They didnt send me a new battery because oddly enough the battery or that entire area in the back would not get hot at all, only the top half.
I contact them again today and they said they would send me a battery to try but I am scared it will not work again.
I also have a 64gb SD card that I use, but it is the same one I have used in my Note 2 and now this phone with no problem. I am currently using a Note 3 with the same SD and have no issues.
I would love to go back to my Mega though, I actually prefer it to my Note 3 but I am worried about this issue reoccuring or not getting fixed in the first place. Anyone else have anything similar to this with their Mega??
Mike
Click to expand...
Click to collapse
My friend kind of had the similar situation... in his case he changed the phone
My Samsung Galaxy 6.3 is getting hot on the ear piece and the back of the phone where the camera lense is. What's the problem? I need to know if I need a new battery or if it's the Motherboard I need to replace and will the phone blow up in my face till I fix this problem?
Well my awesome sauce with the note 2 seems to be doing downhill... I LOVE my phone... then all of a sudden yesterday I had it sitting on the arm rest of my recliner.... I accidentally knocked it off on to the hardwood floor and it must have hit just right as it cracked the screen. The phone still functioned fine, but the screen was cracked. I took it to a local cell phone repair shop to have the screen replaced. When they put it back together it wouldn't boot... well then after replacing a button, it booted and they thought that was it. Well after it booted I made a call, and as I set the phone down, I noticed it turned off. So after a couple of more boots and confirmations that tapping it at the top of the device did this, I got a charger. Well with the charger plugged in it does the same thing, which tells me it's not a battery connection as google searching would lead me to believe. Please tell me someone knows something to try and fix this? Should I just cut my losses and buy a used device? I see beans has his on swappa and it's making me consider coming up with the money to do that. Thanks for any input/advice!!!!
Michael
Damn! They're supposed to test it out after they replace the screen and give it back to you. These screen replacements are very sensitive and you have to really use caution when messing with them. I've never heard of this but do you have a case on it or around it at the moment? sorry man. Have you discovered anything else?
Well after he spent some time with my phone last night, he said he thinks he found a loose cable. I picked it up today and it hasn't shut off yet. The screen looks beautiful by the way. Back to playing around with Trents Rom!
mdbowman said:
Well after he spent some time with my phone last night, he said he thinks he found a loose cable. I picked it up today and it hasn't shut off yet. The screen looks beautiful by the way. Back to playing around with Trents Rom!
Click to expand...
Click to collapse
Glad the store solved that out. I've had a similar thing if I tap my phone on a table around the camera area it just shuts off as well. Only solution I've found is using the massive case from the 9300mah zero Lemon battery. Adds a sought bit of bulk
Sent from my SCH-I605 using Tapatalk
This is why a ZAGG and good case are worth every penny