Hi,
Recently, the camera on my Atrix 4G stopped working. When I open the camera app it hangs for a little while and then I get "Can not connect to camera" error message.
I've tried to wipe cache, wipe davlik cache and did a factory reset (I'm using MROM :http://forum.xda-developers.com/showthread.php?t=1836674)
but it didn't help. Also tried using a 3rd party app for the camera (camera360) but this didn't work as well.
What should I do? Is there a way that I can check if this is a software or a hardware error?
try doing a backup then full wipe and flash back a fresh ROM and then see if it works. If it does then it was a software problem on the old ROM maybe due to uninstalling some important system app or something around that line. If the camera still doesn't work on the new ROM after a full wipe then i would start to think maybe its more or a hardware problem but wouldn't be 100% sure without more testing.. good luck
prince_of_darkness666 said:
try doing a backup then full wipe and flash back a fresh ROM and then see if it works. If it does then it was a software problem on the old ROM maybe due to uninstalling some important system app or something around that line. If the camera still doesn't work on the new ROM after a full wipe then i would start to think maybe its more or a hardware problem but wouldn't be 100% sure without more testing.. good luck
Click to expand...
Click to collapse
I had the same problem after i dropped my phone. I got a broken phone from ebay to see if i can swap the camera boards.
well in that case good luck.. hope you are able to get it working
yh right about now im having a similar problem with my atrix4g ! every custom i install on the from cm7 to cm10.1 and yet still the camera don't work ! i keep getting a error message saying " unfortunately camera has stop working " ! but for some reason when i installed cm10.1 , im no longer getting the error message . the app opens , i can go threw all the camera setting but the camera just refuse to open ! P.S . i wipe , data/factory , cache partition and dalvik cache . but yet still no luck how do i do a full wipe ? ? ? ? maybe that might work ! THANKS IN ADVANCE
Simply put, your camera is broken
Hit the damn thanks button instead!
Enviado desde mi MB860
I got a non working phone (no power) from Ebay .They go for $15-20. I just replaced the motherboard on the broken phone with mine and camera is working again. Replacing the camera board on my phone was not as easy as replacing the MB. My front camera never had a problem.
Many of the custom roms after cm 7 stable have camera issues. kernal issue if you want a stable camera i would recommend using cm7 stable. the kernal project is close to getting a fully working camera with flash but i would call it stable yet. many roms ae using there kernal and i found i would have to restart phone very often for camera error. switching back to cm 7 stable fixed the problem for me.
bloodymeli said:
Hi,
Recently, the camera on my Atrix 4G stopped working. When I open the camera app it hangs for a little while and then I get "Can not connect to camera" error message.
I've tried to wipe cache, wipe davlik cache and did a factory reset (I'm using MROM :http://forum.xda-developers.com/showthread.php?t=1836674)
but it didn't help. Also tried using a 3rd party app for the camera (camera360) but this didn't work as well.
What should I do? Is there a way that I can check if this is a software or a hardware error?
Click to expand...
Click to collapse
Does the proximity sensor and light sensor work? And does the speaker go mute when you plug in headphones? If not, then it's a hardware problem. according to ifixit :
"One cable to rule them all: the rear camera, proximity sensor, ambient light sensor, pressure contacts for the headphone jack, and side volume buttons all come out as one piece."
So you'll probably need to replace one of these :
http://d3nevzfk7ii3be.cloudfront.net/igi/VEY14VfSyPBWPhel
I think I damaged mine when trying to fix the volume down button. I already flashed the stock sbf file using RSD Lite but it still didn't work. So I might just buy this
http://www.ebay.co.uk/itm/Rear-Came...K_Replacement_Parts_Tools&hash=item461135f1a1
and try and fix it.
Success!!!
I took the plunge and bought this :
http://www.ebay.co.uk/itm/Replaceme.../150836470715?ssPageName=ADME:L:eek:C:GB:3160
It took just under 3 weeks to arrive in the UK.
I followed the guide on ifixit :
http://www.ifixit.com/Teardown/Motorola+Atrix+4G+Teardown/4964
Now the camera is working great.
This is the first phone (hardware) I have ever fixed. Removing the old flex cable from the board was difficult because I didn't know you could just slowly pull it out. I kept trying to unhinge the plastic holding the cable and broke a small piece of it off. Attaching the new flex cable was also pretty hard.
Related
My camera all of the sudden stopped working the other day. Whenever I try to use it, the screen goes black then force closes after a few minutes. I tried to download a few other camera apps and nothing happened. Currently running with no root and I don't want to root it until the camera is fixed, unless that would help fix it.
MSK01 said:
My camera all of the sudden stopped working the other day. Whenever I try to use it, the screen goes black then force closes after a few minutes. I tried to download a few other camera apps and nothing happened. Currently running with no root and I don't want to root it until the camera is fixed, unless that would help fix it.
Click to expand...
Click to collapse
If you're on a 100% stock ROM with no changes and no root access with a camera that stopped working, there are very few things which can be done.
The only real solution would be to clear out the specific stock camera application's data directory. Not sure if this is possible w/o having to clear all the data.
I'd suggest the following steps in this order:
1) Manage applications under settings is where to look to clear out the specific Camera application data in hopes that only something was corrupted. Reboot and test.
2) Wipe all data on the device. Reboot and test.
3) If none of these worked, personally, I would return/exchange the stock device for another one as at this point, it would definitely seem to be hardware related.
An alternative route would be to gain root access and look into switch kernels/ROMs, but this could end up being a dead end if the issue is hardware related.
The only good/not so bad news is I've never seen the camera completely stop working on any of these devices .. at least not yet. So hopefully this issue is not hardware related! Good luck!
I cleared out the camera information and it worked the second I restarted my phone. Thank you!
That happened to me to, nothing I tried worked. Was good that I had ESRP. The Sprint store replacement the phone in lieu of just fixing the camera
dgr581 said:
That happened to me to, nothing I tried worked. Was good that I had ESRP. The Sprint store replacement the phone in lieu of just fixing the camera
Click to expand...
Click to collapse
Sometimes it's nice for them to just fix your phone and not give you a refurb. My sprint store seems to screw ur phone up when they fix it lol.
In the past when I was on the evo they swapped my screen out and broke my volume buttons. Then they just gave me a refurb.
Same thing happened to me. Suddenly, it doesn't work. Oddly enough, the Front Face camera does work by using the Mirror app. But the Rear camera does not respond when launching the Camera app.
I already tried switching ROMs, switching kernels, factory defaults, and nothing worked. Might be a hardware issue. I just hope it can be fixed without replacing my phone. It would suck having a replacement phone with HBOOT v1.50...
Hey there,
Everytime I try to activate the front camera I either get a 'cannot open camera' error or just a black screen (even though I can change the settings), sometimes I just get a FC after few seconds.
I tried using different camera application and all I get is a black screen, some application allow me to take a picture but the result is just a completely black image.
I don't know what triggered the problem, it was pretty sudden. I was on CM7. Even after a complete wipe and flashing olympus rom, nothing has changed.
I tried cleaning the cache, rebooting, everything I can think of.
Looking for older threads in the forums didn't result any useful information.
Help would be very much appreciated.
bump?
Have you flashed a full blur ROM yet to make sure it isn't a hardware issue?
Sent from my Atrix with XDA Premium
Lets say I go back to motion blur rom and nothing changes, will it confirm that it is certainly a hardware issue? Thanks for the respond.
I haven't mentioned it but the LED doesn't work too.
Its possible that a cable was knocked loose. If you verify it is a hardware issue, you can void your warranty and take apart your phone to try and fix it following instructions here: http://www.ifixit.com/Teardown/Motorola-Atrix-4G-Teardown/4964/1
I dropped my phone in some water, and the volume up button was acting like it was always being pressed (really annoying when rebooting as it kept kicking into RSD mode). I managed to disassemble it and clean the button, and now it works great again.
Is the only way to verify is to install motion blur rom? If so, is there any recommendation for a specific rom that might give me the most accurate indication that it's a hardware issue?
Thanks for the quick respond.
I would say that as soon as you have tried a ROM with a different kernel, you have verified a hardware issue.
Changed to motion blur based rom, still dead.
I guess it's a hardware issue.
Btw I dont know why I wrote it's the front camera but I meant the back camera so if it's BACK Camera+LED Light and switching roms/format/hardreset didn't help so it's a hardware problem.
I'll try and contact Motorola since I still have warranty.
My camera worked initially but after switching it to front cam and back I can't get it to display anything and it will force close after 5 seconds.
Face unlock works without a problem and I have tried clearing the camera's data.
3rd party camera apps also fail with the same problem.
Any ideas? I am unrooted and no modifications done yet. Just got the phone yesterday..
behelit said:
My camera worked initially but after switching it to front cam and back I can't get it to display anything and it will force close after 5 seconds.
Face unlock works without a problem and I have tried clearing the camera's data.
3rd party camera apps also fail with the same problem.
Any ideas? I am unrooted and no modifications done yet. Just got the phone yesterday..
Click to expand...
Click to collapse
Thats looks like a system failure... Unrooted...
Try switching phone on and off. Be sure the problem didn't come from a recent app instaltion. Factory reset with a reliable backup and if that didn't help ring samsung. If not you could try flashing a different ROM but chances of that fixing it aren't that great!
I had this yesterday when changing video resolution, not happened since.
behelit said:
My camera worked initially but after switching it to front cam and back I can't get it to display anything and it will force close after 5 seconds.
Face unlock works without a problem and I have tried clearing the camera's data.
3rd party camera apps also fail with the same problem.
Any ideas? I am unrooted and no modifications done yet. Just got the phone yesterday..
Click to expand...
Click to collapse
Have you tried checking if there is a new firmware update for your camera? presuming its the rear camera.
Info on the firmware update here allaboutsamsung.de/2012/06/samsung-galaxy-s3-update-fur-die-kamera-verfugbar/
Ryan
Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
Jaggar345 said:
Try downloading a camera app from the market and see how it works. If that app also can't get it to start then it may be a hardware issue. If it can then you know there is something wrong with the stock camera app.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
tried. It wont use the camera
Sounds like a hardware issue then.
Sent from my HTC6435LVW using xda app-developers app
This is the same error I get on the CM10.1 ROM since the camera isn't working yet... as everyone else has mentioned it's most likely a hardware issue especially if you've tried wiping the entire phone and still have the problem.
Had this happen today. Did you ever get it straightened out?
If I try a photo the flash comes on and will not go off unless I reboot. If I try a video the screen goes black and freezes. I've rebooted, "hard" rebooted by holding power button down, turned off fastboot, cleared data and cache.
I tried CameraMX from the market and it doesn't work.
I did not buy my phone from Verizon. What are my options?
It doesn't matter where you bought it, HTC will warranty it as long as you talk to them like a human and explain the situation while being respectful.
Sent from my HTC6435LVW using Tapatalk 2
Thanks bud. I'll give it a shot. I really like HTC phones I hope this (along with whatever may happen with the warranty) doesn't leave a bad taste in my mouth.
So, I've been resetting, force closing and clearing data the past 2 days throughout the day for the camera. Usually, after I've did a reset the camera will open, but when I try to take a picture the flash comes on and stays on the the app freezes. The led flash will not go off until I do a reset. A force close won't even shut it off.
Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!
It works now. What a crazy problem.
Completely stock DNA with latest ota update. Phone has not been dropped or anything.
Wow, that doesn't make any logical sense. How strange... Glad you got it fixed though!
Sent from my ViperDNA using Tapatalk 2
I see similar camera weirdness a lot when I'm at Best Buy in the best buy mobile section and I've intervened on 10 or 15 exchanges by tinkering with camera and gallery like clearing app data.
You've taught me a new trick in case I ever get to show off for the hot best buy mobile girls.
Sent from my HTC6435LVW using Tapatalk 2
If you have a flash light app and do not turn the flash off this will cause the camer to not start
Recently had the problem (camera won't start, or can't connect to camera). Got the solution here:
http://forums.androidcentral.com/verizon-droid-dna/244680-camera-unable-start.html
Just hold the power button for ~20 seconds til it reboots, and camera works just fine. No loss of data or anything. It's supposed to be the equivalent of battery pull.
Mine too!
bluesamg said:
Im on stock Droid DNA ROM. Have the latest update. Every time I try to open the camera it says "Unable to start the camera." I have already hard reset the phone 2 times and restarted. I also cleared the camera data and cache. I don't know what to do now..
Click to expand...
Click to collapse
Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
shadyabs said:
Hi there ,
I have my DNA in the same situation ("Unable to start the camera").it crashes.... I have tried everything ! NOTHING works..tried to root ,change rom...maybe firmware! nope ,No solution for that i guess.
Please tell me what did you do to get it working ? did you send it back to verizon ?what did they do ? can they fix it ?or they have changed the whole phone ? please be in touch .
One more question is : Does your phone sometimes crashes ? in my case i have the same problem with the camera ..... and i have my phones system gives me :"proccess system not responding " . could that be bacuse of the camera problem ? Do you have the same ?(your phone get stuck sometime ..and goes OFF\RESTART ?)
I have the same case !! but in my country i have NO verizon here ..so actually i can't fix my phone !
What should i do ?
Thanks guys for help .
Click to expand...
Click to collapse
Read the thread please. The answer is in it.
Sorry for the necromancy, I'm having the same issue, and no amount of resets, soft or hard, has resolved anything.
I received this phone about a month ago as a total care replacement for a very sad old Droid X that was needing to be put out to pasture. When I first got it, everything worked fine. The camera worked a couple weeks ago, even, but I went to use it today, tapped the camera icon, it briefly opened then instantly closed with a message "Unable to start the camera".
I tried a few more times, force quit, cleared cache, tried again, still nothing. Force quit, cleared data, tried again. Soft reset, tried again, nothing. Held power button for a reset, still nothing. Powered off and back on again, still nothing. Another soft reset, still nothing. Tried 3 other camera apps, Google Camera closed immediately with a similar error message, Vignette just sat there at Initializing Camera forever, and some garbage front camera only selfie app opened but only showed a black screen for the viewfinder.
I did another soft reset, still nothing.
I did a factory reset, and tried again without downloading any of the apps previously installed. Still nothing.
I've tried several more soft resets and cache clears since then.
It's looking more and more like a hardware problem but previous posters in this thread reported fixing similar issues without doing anything to the hardware. It has never been dropped, it has never been wet. It hasn't even been outside in a light drizzle. It's never been sat on, it's never gotten warmer than 109 reported internal temp.
Other than take it to Verizon and whine at them about how the free phone I just got a month ago is a broken piece of crud for no apparent reason or malfeasance on my part (which is probably why they had it on hand to give away, reconditioned my big toe), is there any potential resolution I'm missing that doesn't involve warranty-voiding stuff.
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
natypes said:
THIS IS PROBABLY THE ANSWER YOU ARE LOOKING FOR!
"Today after a reset, I opened the camera and instead of trying to take a pic I cycled through the flash settings. As soon as I did the interface switched to portrait, (like the phone was held) and it took pics and video like normal!!!!!!!!"
I didn't see you mention that you tried this. It fixed my dna and I never had another issue.
Click to expand...
Click to collapse
I can't even get that far, as soon as I tap the camera icon, the camera app flashes open for a moment then instantly closes with an 'unable to start' message. The odd thing is that every so often, with no rhyme or reason, it will randomly start working just fine, then not work at all for weeks on end.
Of course now it's so broken, even LED Flashlight apps don't detect it as even having a camera.
please someone help me i installed canvas4 hd custom rom on my device then i found that camera is not working it gives a error cant connect to the camera i reverted back to stock rom tgen found that camera app is missing. flashed the stock rom via sp flash tool still no camera app. but i can access camera through contacts app but its not working. but one day it worked suddenly for an hour after that no luck what to do
Hello, did you find any solution for this?? Even I am facing the exact same problem. Even tried flashing everything but doesn't help..
Regards,
Aaditya
It works sometimes but other time it doesnt. Dont know know who is the culprit. I tried flashing evrything.
Can't connect to camera
Birbal said:
It works sometimes but other time it doesnt. Dont know know who is the culprit. I tried flashing evrything.
Click to expand...
Click to collapse
@Birbal
Me too, I opened up the board, and if I press hard on the camera connector part and open,it sometimes works, so I tried adding a little bit of padding behind it, so still it isn't working. Even the flashlight app is working so I think it might be a software or connector or mother board issue because sometimes the camera pens up fine,so definetly its a very mysterious problem. My camera actually stopped working while I was using Camera FV 5... While using te screen just turned white with some green lines,,, I thought it might be a bug and restarted the app.. But then i got the "cant connect to camera" error for the first,, from then it has continous..
I will try opening it up and try something again today..
Definetly its a software related prob.... My cam is now working