Hi,
I have a problem on my smartphone. (For info, it's a motorola atrix, running a Gingerbread stock version (no rooted, no operator specific version)
The problem is : all modifications done after a specific date (new photos, installed apps, send/received messages, preferences changes) disappear after a reboot. Same thing if I delete photos that were on the phone before that date, they seem to be deleted, but after a reboot they come back.
I tried to format, but nothing happened, the memory used stays the same, format is not done though no error message is thrown
The last test will be a factory reset ...
So I was wondering:
- is my memory storage corrupted ? is there any diagnostic app ?
- or is there any "read only" option in Gingerbread that I didn't notice ?
And jost for knowing, what is happening ? Do all the changes are saved in cache, so after reboot the cache is lost and I get back to the last "persisted" state ? Or is there a reset to the state at the specific date done at each reboot ?
Thanx for your help
Ok, I come back here because i need help with my problem, i don't have any idea ...
1) I have tried a factory reset (both mode, via menu, and external reset) : nothing happens, well it tells me it wipes data, reboot, and everything is like before
2) I tried to root the phone, with :
- Gingerbreak
- SuperOneClick
- Pete's Motorola Root Tools
- Unlock Root
Gingerbreak never ends, last time running but keep as it ... so failed
SuperOneClick and PMRT seem to do something, the phone reboot, but rootchecker tell me i'm not rooted
UnlockRoot i faild making it work
3) I check apps, installed avg (just to try, no more idea) but it saw nothing special ... I uninstalled some apps...
The result is same, after rebooting, all the modifications are lost (installed/removed apps, added/deleted files, system parameters, ...)
The only way I image now is flashing the bootloader & install a new rom ...
BUT it's a system, I should be able to see what is happening, which application is messing it up ? Is there an app that reset the phone state after reboot ? I don't understand ...
An help would be appreciated,
thanx a lot
quentasil said:
Hi,
I have a problem on my smartphone. (For info, it's a motorola atrix, running a Gingerbread stock version (no rooted, no operator specific version)
The problem is : all modifications done after a specific date (new photos, installed apps, send/received messages, preferences changes) disappear after a reboot. Same thing if I delete photos that were on the phone before that date, they seem to be deleted, but after a reboot they come back.
I tried to format, but nothing happened, the memory used stays the same, format is not done though no error message is thrown
The last test will be a factory reset ...
So I was wondering:
- is my memory storage corrupted ? is there any diagnostic app ?
- or is there any "read only" option in Gingerbread that I didn't notice ?
And jost for knowing, what is happening ? Do all the changes are saved in cache, so after reboot the cache is lost and I get back to the last "persisted" state ? Or is there a reset to the state at the specific date done at each reboot ?
Thanx for your help
Click to expand...
Click to collapse
I have the same issue, I tried a lot of things, but nothing. anyone?
Related
Hu guys,
i was googling for some hours but couldnt find a soltuion to this. Everytime i install ANY app on my new sgs2 and reboot I get the following error message:
The application Status Bar (process com.android.systemui) has stopped unexpectedly. Please try again.
I get the message twice and then the bar is gone. When i dont press force close I see the bar just working perfectly in the background.
Only solution is factory reset, but as soon i install apps (no matter which) i start getting the same problems.
Thinking of returning the phone
Marcie
Can you post what's in the 'About Phone's screen, what network you're using and where you bought your phone.
Sent from my GT-I9100 using Tapatalk
Try a reflash as i only got that problem when i pushed systemui.apk and didnt reboot straight after. Sounds like a corruption somewherw
Sent from my GT-I9100 using XDA Premium App
the problem was when ever i made the inital configuration i ticked the box to sync my google config. my google config was from my old sgs1 which must have corrupted my phone. i reset the phone and unticked the google config option and i dont have the problem anymore.
Ahhh!!! I got the same problem!!! Is there any way to fix this? Anyone?
marcie82, i'm having the same problem and your post was the only post I found that addresses the issue. When you wrote that you've reset your phone, did you mean you reflashed it?
I just got the same phone from amazon.. and it worked fine when i first opened it but then the task bar disappeared..
i reset it back to original factory settings.. it's downloading my old apps now.. i'll keep on debugging this thing until something comes up
A buddy of mine had a similar issue, for him it was com.android.phone that kept randomly crashing, sometimes mid-call and thereby terminating the call.
We tried factory reset and other things as well, nothing helped.
So we ended up re-flashing the FW (he was on KE2 and we flashed a stock KE7), that is now ~2 weeks ago and he never had any crashes anymore since then.
So, long story short, try reflashing (a maybe newer) FW with odin, factory once more (if the ROM doesn't do it while flashing) and see if it gets any better.
Also check the CSC setting, we set it to generic XEU after the flash - use w/e suits your region/FW.
installing applications
i noticed that as soon as i go to google market and click on the 'my apps' button.. it starts downloading all the apps i previously purchased automatically.. is there a way to prevent that from happening?
Settings -> Privacy
"Back uo my data" and "Automatic restore"
untick at least the auto-restore, or the auto-backup too, maybe that helps.
I got both disabled by default (first thing I set after a wipe) and it never tried to restore my apps by itself (yay for AppBackupAndRestore ).
could it be a specific application?
debugging progress: i noticed that it's not installing *any* app that causes this task bar thing disappearing (at least not in my case):
i restored my phone to factory default.. then i disabled my automatic restore and defaults. then i installed only one app from my very long list of apps. (for some reason i had to do it from my 3g connection and not wifi.. but that's a different problem)..
anyways i installed it and it worked just fine! i restarted my phone just to make sure and the task bar is still there!
i'm gonna go through my apps ans install them one by one.. i know it's a painstaking process but hey i gotta give back to the android community
A
A trick I used in a similar situation was the following :
Use Titanium Backup. U make a backup of the application that has the problem. Then u wipe the data of this application and then u restore the data.
For me that trick miraculoussly solved that problem ...
http://forum.xda-developers.com/showthread.php?t=1162680
Had the same problem with not working phone/contacts, freezing like "process com.android.phone - Force Close" etc.
I realized the error happens only after upgrading for example to KG, than after a short period making a backup of the whole system, downgrading to KF, then restoring with Titanium Backup.
It restores the whole system, including settings, and accounts and so on. This might be the problem. It seems nobody realized that the MODEM and PHONE is upgraded too, so there might be some components not compatible with earlier versions.
Solution: restore only user apps & data, not the system settings. Use a separate app for SMS, call logs, contacts or calendar. Do a cache wipe and then a fact reset from MENU+UP+POWER (restore menu), then reinstall your choice of firmware, restore user apps&data with Titanium or anything preferred, then enter/restore everything else manually. No problem when upgrading.
Tested, had 3 sleepless nights, but works for me.
Noob in need of androidized kindle help!
Hey ya'll,
I just rooted and downloaded ics4 onto my kindle. It was working great all day and I used the gba emulator for android and everything.
Now, for some reason I keep getting the error "unfortunately, system UI has stopped working".The tool bar on the bottom of the screen with the home and back buttons aren't even there anymore. I have rebooted and gone into TWRP and done a system reboot and everything yet that keeps happening. Why do you think that is ?
caused by Titanium
hlaja said:
Had the same problem with not working phone/contacts, freezing like "process com.android.phone - Force Close" etc.
I realized the error happens only after upgrading for example to KG, than after a short period making a backup of the whole system, downgrading to KF, then restoring with Titanium Backup.
It restores the whole system, including settings, and accounts and so on. This might be the problem. It seems nobody realized that the MODEM and PHONE is upgraded too, so there might be some components not compatible with earlier versions.
Solution: restore only user apps & data, not the system settings. Use a separate app for SMS, call logs, contacts or calendar. Do a cache wipe and then a fact reset from MENU+UP+POWER (restore menu), then reinstall your choice of firmware, restore user apps&data with Titanium or anything preferred, then enter/restore everything else manually. No problem when upgrading.
Tested, had 3 sleepless nights, but works for me.
Click to expand...
Click to collapse
I am sure the problem caused by restore system data by Titanium. I have tried four times today. Factory reset and flash and restore. Only when I restore system data caused this problem.
Why resurrect a two year old thread?
For information, restoring apps WILL NOT cause instability......restoring data ESPECIALLY data from system apps WILL.
RULE OF THUMB......
If you are upgrading your android OS (eg...ICS to JB).....
DO NOT restore system app data....ever
For user apps....if the app runs as soon as you open it, you *should* be ok to re-install the data.
If the app requires the downloading of 'additional files' on first run, DO NOT re-install as this data is likely to be OS version specific......
My wife says I'm a phone geek....She's probably right
Due to an update of an Xposed module, I had badly corrupted my systemui. The phone was totally unusable, and I could only press the OK button notifying the stopped event at startup.
Lucky me, I still had not updated to 4.4.3. Via Skipsoft Android Toolkit I updated to the last Android release, and my systemui got fixed. I did not choose to do a complete wipe, so I actually maintained my previous apps. In relation to root, I did not loose it, but I had to reinstall SuperSU to get the non-official apps working again.
I hope this helps somebody else in my same condition, with no need to do a system wipe!
com.android.systemui stops working when battwry gets less then 16 %
Hi guys ,
Can anyone upload the system ui file for android KitKat?
I tried all things to fix "Unfortunately com.android.system ui. Has stopped working when battery gets lower then 16% so I think I should replace the system ui file from system app folder
Hey everyone, I just had this same problem pop up onto my phone while I was checking my messages. Ive never rooted my Motorola Droid Razr HD and the power button is jammed at the moment as well. Is there a way around this problem or is this phone done for?
Maybe you should try increasing the heapsize in the build.prop file, the no. of notifications in the status bar causes this crash. if you want to know more about the heapsize etc. google for this crash in cyanogenmod fourms.
Hi,
I am trying to update my droid charge to gingerbread - running into a weird problem, the phone updated successfully, but the applications, user data etc, stayed on - which I dont want. ( I updated to the new version because the original applications became unstable, kept crashing) - now the apps are all apparently 2.2 versions and dont work on 2.3. Seems like the phone updated the OS but the user and app settings did not wipe as I wanted.
Now the phone has latest software (OS) so I tried to use the privacy setting to wipe all data (essentially factory reset it)but that does not work either.
The phone had a non factory image originally (2.2 debloated, not sure what version, as my friend worked on it) - wondering if that has something to do with the data not being cleared.
Any ideas? Is there a way to command line wipe the data? The recovery mode gives me option to clear / factory reset, that does not work either.
eswaroop said:
Hi,
I am trying to update my droid charge to gingerbread - running into a weird problem, the phone updated successfully, but the applications, user data etc, stayed on - which I dont want. ( I updated to the new version because the original applications became unstable, kept crashing) - now the apps are all apparently 2.2 versions and dont work on 2.3. Seems like the phone updated the OS but the user and app settings did not wipe as I wanted.
Now the phone has latest software (OS) so I tried to use the privacy setting to wipe all data (essentially factory reset it)but that does not work either.
The phone had a non factory image originally (2.2 debloated, not sure what version, as my friend worked on it) - wondering if that has something to do with the data not being cleared.
Any ideas? Is there a way to command line wipe the data? The recovery mode gives me option to clear / factory reset, that does not work either.
Click to expand...
Click to collapse
This is strange and doesn't really make sense . Are your apps stored on your sd card?
Hello, I'm Italian so my English is not very good.
Please I would like to ask you if somebody can help me with this problem.
I have a GT-i9100 with Andorid 2.3.3. The device is not rooted and I kept the original software from the day i bought the phone.
When I turn on my phone I have this error message looping:
"The application LogsProvider (com.sec.android.provider.LogsProvider process)has stopped unexpectedly. Please try again"
And, if I stay on the home screen, also:
"The application TwLauncher (com.sec.android.app.twlauncher process)has stopped unexpectedly. Please try again"
And occasionally I also get some others Force Closure, as:
Android process.media
Task Provider (process com. Android.providers)
Message (process com.android.mms)
IM (com.sec.android.im process)
AP Mobile (com.sec.android.widgetapp.apnews process)
Social Hub (com.seven.Z7 process)
Somebody told me that if I do a factory reset I'll probably solve the problem.
But this is what I am writing: since I am disable, sometimes I don't write by hand and I record voice recordings (with the standard voice recorder of the phone). I have some very important data on the phone and since they were recent I have no backup.
There are mainly voice recording (took with the standard recorder app) and some notes I took with an app called Note Everything that I would not like to lose.
Is there a way of saving this data?
UPDATE: Here a video of the problem:
Some additional information:
- the phone also display the icon of "memory almost full". So I can't install from the computer version of google play another launcher, because it would probably not install for no memory
- the phone also crashes after few minutes (sometimes soon, sometimes later)
- when I turn on again the phone, it is allways on the same home screen (I have 8 desktop home screen, it is always on the fifth)
- I have no SD card
- I could go on settings --> applications --> manage applications --> LogsProvider --> Clear data. The error of "LogsProvider" stops appearing, but if the phone crashes next time it returns, and if the phone does not chrash, if I go on home screen I still have all the others errors
- I could go on settings --> applications --> manage applications --> and I deleted some apps. When I turn off and on again the phone, the apps looks again there
- If i connect the phone with the computer with usb, Kies keeps telling "connecting"
- If I put the phone in Debug Mode, or in USB Mode, in My Computer I can see for some seconds the icon of the mass storage device (for example "K:"), but If I try to open it on my computer, I have an error like "the device is not ready", or the icon disappear
Thank you very very much in advance.
There are many apps to backup your data, try the below app to backup your apps data, you can later restore it after a factory reset.
https://play.google.com/store/apps/details?id=mobi.infolife.appbackup&feature=search_result
and regarding the voice recording. IF you simply record the voice and play it via any music explorer, then it would be saved in your internal sd and it will be safe after a factory reset.
+1 on bala.....well i had this prblm on my sgs1 and i dint do a backup but simply factory reset an for few weeks the phone was fine but again it started ..but then i flashd the same rom using odin an tht has a fix uptill now....cheerz
Thank bala_gamer and thanks rocky23, but unfortunately it looks like I can't install this app nor neither other app because of two reasons:
1) I can't access to the Google Play Store, because I don't have a desktop shortuit, and if I try to go passing through the apps page Twlauncher crashes and returns to the desktop
2) As I told in the post, phone says "memory almost full" so I can't install other apps
Any other ways of saving this data?
PS: As for the voice recording, good to know that with a factory reset they will probably be safe, thanks!
Since you're not rooted, I can't see any way you can fix this without losing your data.
My daughter is also limited to voice-only stuff, I rooted my SGS1 immediately before I gave it to her and back it up for her daily - not much use to you I know, but rooting/backups are a must, IMO.
She also uses Note Everything - as do I - and it always has survived a factory reset/full wipe for us, data's stored on the sd card, not in the system partition.
You've given all the info anyone could want, hope someone with more knowledge than me can think of a solution.
Good luck - I'll try and think more myself
Edit - not backed up via Google sync by any chance? If not, can you access it via Settings, or does TW crash on you every time?
Thanks also to you B3311.
I've checked with my fried who has the same phone and in fact all the voice recordings are stored in sdcard/audio. I've also found the directory of Note Everything inside sdcard. So, if this files will be kept, most of data that I care will be safe.
I have again some last few question, I give them a number so the post looks more clear.
1) As for Google sync, I have it enabled. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"? Is the "factory reset" the same option that "wipe user data", or it is different?
As you can se It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you everybody for your patience and your support dealing with this problem!!
please last question
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
ftpftp said:
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
Click to expand...
Click to collapse
Always worth a factory reset before other methods .
jje
JJEgan said:
Always worth a factory reset before other methods .
jje
Click to expand...
Click to collapse
Ok, thank you very much!
About my upper post, maybe you or someone can help me with my remaining my doubs?
I repost here the questions:
1) I have Google sync options enabled on my phone. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"?
Is the "factory reset" the same option that "wipe user data", or it is different?
As you can see It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Desktops Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you againt!
Very Short Video Explaining Everything!
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
To explain you the problem I have with the phone, I made this very short video:
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
ftpftp said:
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
Click to expand...
Click to collapse
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Sun90 said:
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Click to expand...
Click to collapse
Hi Sun90 and thanks. Unfortunately KIES keeps telling me "connecting" but does't connect.
You can find all the info in my first post, please see "Some additional information" here: http://forum.xda-developers.com/showpost.php?p=25577449&postcount=1
What can you suggest me to do to save data?
Having the kernel error, if I factory reset is it possible to have even a more serious problem?
Thanks.
Paul Spoerry said:
To resolve it: From your homescreen click menu, then Settings, Applications, Manage Applications. This screen will have tabs running across the top, click the ALL tab. Then scroll down to LogsProvider, select the app, then Force Stop and Clear Data. After that you should be good to go.
Click to expand...
Click to collapse
This is the solution.
You might not need to do a factory reset, I just cleared cache partition and it worked.
Explained here on StackExchange, I'm not allowed to post URLs yet:
android DOT stackexchange DOT com/questions/22961/how-to-fix-a-force-close-loop-on-android-with-phone-access
Can anyoen tell me if and how I can change the identification for the settings backup / restore in the Google account on a rooted device, resp. what is used as identification there?
Situation is as follows:
- old device had a sudden death and the Titanium Backup was unluckily on the internal SD, not on the external one (don't ask)
- device got replaced
- device rooted and CM 10.1.3 put on it
- selected to restore from Google account
- now it started to install the huge amout of apps that was installed on the replaced device
- this at some point broke and the remaining apps just had error 920 and were not installed
- I just wanted to try it again, so I made a factory reset
- same as before, but now ALL apps got the 920 error and nothing was installed, so I assumed this was probably some anti-DDOS thing in playstore and thought I'd try again after some waiting period
- after waiting some time I made another factory reset, but now it doesn't even try to install any apps but does nothing
I assume that, after the last failures, it rememberd for the specific device that nothing is installed and thus does not try to install anything again now.
Thus my idea to change the ID with which the backup is identified per device.
I already tried to change the Andriod ID with Titanium Backup and to do another factory reset, but that doesn't really help either.
Hopefully someone of you can help me with this.
Good afternoon.
Recently, I dealt with the message "The Contacts application stopped". The same with Calendar app and sometimes with the Camera app. The same issue I had with the original keyboard LG, which I did not use so I did not mind that. Basically, the message appeared only after backing up with Titanium backup before I switched back to Smart Keyboard Pro.
Deleting data of the application did not help. So I had to do a Factory reset. But that logically resulted in deleting Smart Pro Keaboard and thus I was done because LG keyboard was not working again. So I could not enter the password for Wi-Fi, could not log into my Google Account and therefore all my backups were useless (LG backup, Google backup and Titanium Backup). Now, as I write this, I get an idea to install Titanium Backup from the card, so maybe next time).
So finally I had to flash the phone. Then I restored everything (root, applications, SDfix, Folder mount, ... ) and the phone worked for about a week without any problems. Then Contacts started to stop (again: "The application Contacts stopped"). I went around by using another application for contacts. But then even Settings began to stop. For example when I need to turn on Wi-Fi, I'll hold the icon for a list of available networks and the app Settings stops. The same when I try to set the background image or when I try to access the list of applications or try to view Phone info.
Prior to these problems, the phone went over a year without any problems. I've got SafeRemover, but I just deleted useless apps like Google Music and so on. I cannot delete data of the stopping apps since I cannot get into the menu.
I do not I have any suspicious newly installed application. No task killer, booster, antivirus and similar crap I do. Just SD Maid.
I have a LG L70, Android 4.4.2 with the newest firmware from LG web. I can not find out more because Setting would stop. :-/
Do you guys have any idea how to solve the problem?
You could try an older version of the firmware.
You could also try clearing cache and dalvik cache through recovery (if possivle) or flashing custom ROMs (if available).
Thanks a lot for your replies. I don't know how to clean Dalvik cache with recovery. I tried flashing the same stock ROM again with normal flash. Other possibilities are (in this order): CSE flash with the same rom, normal flash with different stock rom, custom rom.
So after normal flashing with stock ROM everything seemed ok. I recovered some apps and setting from Google account and then I started recovering from LG backup. It ended, phone switched of and is dead. I can't switch it on, load Recovery menu neither Bootloader menu (with USB cable). So it look like a hard brick.
My notebook sees the phone as "QHSUSB_BULK" in a "non-determined device" category. I'm searching the unbrick method but I start being desperate. :-/