[Q] HTC One update problems - Android Q&A, Help & Troubleshooting

Hi.
I have just bought a used HTC One running Android 4.1.2. It say there's an update available (2.24.401) which will bring it to 4.2.2 but I have trouble installing it.
The problem might be that the phone is already rooted and has TWRP installed. I have only very little experience with rooting and recovery tools
Anyway ... what happens is that I tell it to update and it restarts the phone. Instead of just rebooting it then enters TWRP and from then on I'm lost. I can get TWRP to reboot as system but after doing so the update is still not installed.
Is there anything I can do to get the update installed ?

Related

AT&T Software Update

I have rooted HTC One, I noticed a new software update was released by AT&T, and I wondered if it I updated it, would my root be gone? I tried to update it and after downloading the update, my phone restarted and booted into TWRP recovery and I rebooted and there was no update installed. Are any rooted HTC One users experiencing the same problem? What should I do, should i just forget about the OTA updates?
blackjack95129 said:
I have rooted HTC One, I noticed a new software update was released by AT&T, and I wondered if it I updated it, would my root be gone? I tried to update it and after downloading the update, my phone restarted and booted into TWRP recovery and I rebooted and there was no update installed. Are any rooted HTC One users experiencing the same problem? What should I do, should i just forget about the OTA updates?
Click to expand...
Click to collapse
Anytime you root the phone it changes the stock recovery so when the OTA tries to run it fails because the recovery needed to do it is the stock one. Just wait for someone to post a updated ota that works with twrp.
For the most part, updates will be baked into roms so you won't need to take the OTA
Sent from my Tricked out HTC One
jznomoney said:
Anytime you root the phone it changes the stock recovery so when the OTA tries to run it fails because the recovery needed to do it is the stock one. Just wait for someone to post a updated ota that works with twrp.
Click to expand...
Click to collapse
On top of stock recovery, you need to have all stock apps present on the phone. They can be frozen, but they must be there. The first thing any official OTA does it check the signatures of all .apks it expects to find on the device--if any are missing, the update will abort. I learned today that when you unlock your bootloader, several HTC-specific applications are automatically deleted from the phone and this will prevent the phone from accepting the OTA. You'll need to either A) replace those apks, or B) flash a stock NAND backup, flash stock recovery, do the update, then re-flash custom recovery and continue on from there.
blackjack95129 said:
I have rooted HTC One, I noticed a new software update was released by AT&T, and I wondered if it I updated it, would my root be gone? I tried to update it and after downloading the update, my phone restarted and booted into TWRP recovery and I rebooted and there was no update installed. Are any rooted HTC One users experiencing the same problem? What should I do, should i just forget about the OTA updates?
Click to expand...
Click to collapse
I installed it and it worked great. I have a unlocked bootloader but I am not rooted.
AT&T update file name and location?
Same experience. If I knew the location and file downloaded through AT&T Software Update, perhaps I could install it through TWRP. Anyone know? Tried?
blackjack95129 said:
I have rooted HTC One, I noticed a new software update was released by AT&T, and I wondered if it I updated it, would my root be gone? I tried to update it and after downloading the update, my phone restarted and booted into TWRP recovery and I rebooted and there was no update installed. Are any rooted HTC One users experiencing the same problem? What should I do, should i just forget about the OTA updates?
Click to expand...
Click to collapse
StanAnderson said:
Same experience. If I knew the location and file downloaded through AT&T Software Update, perhaps I could install it through TWRP. Anyone know? Tried?
Click to expand...
Click to collapse
no it will not work
Please...a little advice
Many thanks for all your help.
One question:
I have an HTC One (ATT) - SW Ver 1.26.502.10, bootloader unlocked, rooted, bloatware erased.
If I flash CM 10.1 - does this include the latest OTA update.
Many thanks

[Q] Rejected 4.4.2 upgrade, now what happens?

Hi, I have a short question for a weird situation.
I was running Android 4.4, rooted and CWM installed. Got a notification for 4.4.2 update being ready (like, a week after upgrading to 4.4), and tapped it. Phone reboots into debug mode to install it, but then CWM starts yelling at me saying this zip I'm trying to install is unsigned.
So I stop the upgrade. Phone reboots back into Android 4.4 and I don't get the update notification icon again.
Two questions:
- will I get the update prompt again? if not, can I do it manually while keeping all my stuff like happened on the 4.4 upgrade?
- is the Android 4.4.2 update really unsigned? is there a danger in accepting it?
I'm not sure what to do now since I didn't have CWM flashed when I did the upgrade to 4.4, which went completely smooth.
OK so I got the upgrade notification again today. I updated and everything's fine. So yes, the Android 4.4.2 update was unsigned (or CWM couldn't verify it) and yes, your device will get the update again if you refuse it.
Now to reflash CWM so I can reroot it...

[Q] AT&T trying to update Galaxy S3 while rooted & TWRP Recovery Installed

Hi guys
I just got my wife a Samsung Galaxy S3 I747 for ATT using Straight Talk. I purchased one for my self about 3 months ago, same model. Both were purchased used, mine had 4.1.2 and my wife's has 4.1.1. I rooted and installed CWM Recovery on mine. I wanted to update my wife's to at least 4.1.2 like mine or even 4.1.3.
From my understanding, once you root and install a recovery mod, such as TWRP or the ClockWorkMod Recovery, that your phone will not be able to update via your service provider.
The problem is, I got her phone yesterday, and I tried to update it, but it kept saying it was at the latest update/firmware. I even installed Kies, but it reported the same thing. After a few hours, I decided I would root it and install TWRP and maybe install a new ROM with the FW on it later. Well, this morning, the phone reported that an important update was available. Somewhat confused, b/c I thought it couldn't be the FW b/c yesterday it said the phone was at the latest FW, and plus the fact the update is, as I thought, refused by the service provider or phone, when it is rooted or a recovery mod is installed. When it finished, of course it asked to reboot. I was curious how this was going to play out.
When it rebooted, it loaded the TWRP Recovery. Being still new to all this, I wasn't sure how to proceed, so I clicked the reboot button, but nothing happen, so I tried the shutdown button. The phone powered off with no issues. I turned it back on and it loaded successfully to the home screen. I checked the status of the update, and it said it failed. No surprise there, I'm just happy it didn't brick her phone during the process.
Is this normal? Should I just disable updates from my provider? Is it possible to install the update and then just reapply the root and recovery mod?
Thanks
Mike
Modify_inc said:
Hi guys
I just got my wife a Samsung Galaxy S3 I747 for ATT using Straight Talk. I purchased one for my self about 3 months ago, same model. Both were purchased used, mine had 4.1.2 and my wife's has 4.1.1. I rooted and installed CWM Recovery on mine. I wanted to update my wife's to at least 4.1.2 like mine or even 4.1.3.
From my understanding, once you root and install a recovery mod, such as TWRP or the ClockWorkMod Recovery, that your phone will not be able to update via your service provider.
The problem is, I got her phone yesterday, and I tried to update it, but it kept saying it was at the latest update/firmware. I even installed Kies, but it reported the same thing. After a few hours, I decided I would root it and install TWRP and maybe install a new ROM with the FW on it later. Well, this morning, the phone reported that an important update was available. Somewhat confused, b/c I thought it couldn't be the FW b/c yesterday it said the phone was at the latest FW, and plus the fact the update is, as I thought, refused by the service provider or phone, when it is rooted or a recovery mod is installed. When it finished, of course it asked to reboot. I was curious how this was going to play out.
When it rebooted, it loaded the TWRP Recovery. Being still new to all this, I wasn't sure how to proceed, so I clicked the reboot button, but nothing happen, so I tried the shutdown button. The phone powered off with no issues. I turned it back on and it loaded successfully to the home screen. I checked the status of the update, and it said it failed. No surprise there, I'm just happy it didn't brick her phone during the process.
Is this normal? Should I just disable updates from my provider? Is it possible to install the update and then just reapply the root and recovery mod?
Thanks
Mike
Click to expand...
Click to collapse
It is perfectly normal. You described the expected sequence for a phone with any custom recovery. OTA updates download then reboot into stock recovery. Absent that ..what you said.
For your update path, I. urge you to visit xda's i747 forum & read up on the controversy & pitfalls of AT&T's OTA 4.3
Look out for:
locked bootloader
Knox Warranty bit
one way upgrade
(on pain of brick)
It's different this time around.

[Q] Trying to update att htc one from 4.1.2 to 4.4.2

so over the last few days I've tried everything i know to update from 4.1 to 4.4 i apparently don't have any software updates available but i do have a rooted device and its running TWRP so i went to ARHD but i cant flash the file there for some odd reason it doesn't install the OS I've updated to the latest version of TWRP to no luck and that's the only reason i knew it wasn't giving me a OS i used to be in 4.5.0.0 and that would get me stuck in a loop of bootloader if i tried to restart. Any help is appreciated and I am kinda new to flashing files so don't expect me to understand everything XD

HTC M8 stuck on boot screen

hi everyone , i rooted my device couple months ago and it was all going well then i received an OTA update i followed the step to get the OTA update install a stock recovery, unrooted my phone and installed OTA update but now my just won't boot up. it is stuck on the white screen . I've tried everything i read a lot of threads on xda but nothing seems to be working . I tried installing twrp and stock recovery again but no luck . Someone please help.........
@darknight#1993,
Thanks for posting in XDA Assist. I will move your question to the HTC One M8 Q&A and Troubleshooting forum. The users there will be able to help resolve your issues.
Good luck,
-- Gandalf
The same thing happened to me over the weekend. After trying everything I gave up and used the official ruu from the HTC site. It sucks having to reinstall all the apps and set the phone up the way I like it but at least it's working again.
darknight#1993 said:
hi everyone , i rooted my device couple months ago and it was all going well then i received an OTA update i followed the step to get the OTA update install a stock recovery, unrooted my phone and installed OTA update but now my just won't boot up. it is stuck on the white screen . I've tried everything i read a lot of threads on xda but nothing seems to be working . I tried installing twrp and stock recovery again but no luck . Someone please help.........
Click to expand...
Click to collapse
How did you unroot? If you just used the SuperSU unroot function (or similar) I don't think its enough. You need the fully stock unrooted ROM.
Also its not clear for your lack of detail if you are using the right stock recovery. What is your main version (firmware) number and what stock recovery did you use?
It will probably be easiest to RUU at this point, as the previous response mentioned. If s-on, you will need to relock the bootloader to RUU; and the phone will be wiped when you do so.

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