Hi all!
Today I bought a new LG-P713 (L7 II) phone. All things work great but when I`m charging the phone it loses mobile network and nobody can call me; also I can`t call anybody
I studied other related threads but did not find useful information around that.How can I solve this issue?
Thanks in advance
Hey there.
Congratulations on your purchase! Welcome to the LG family! I'm sorry to hear that you have a problem with your phone after buying it, and my best guess would be; try to restart! You said you bought your phone today, maybe you need to restart your phone and disable/enable your data connection. Maybe that'll work!
TahaX said:
Hey there.
Congratulations on your purchase! Welcome to the LG family! I'm sorry to hear that you have a problem with your phone after buying it, and my best guess would be; try to restart! You said you bought your phone today, maybe you need to restart your phone and disable/enable your data connection. Maybe that'll work!
Click to expand...
Click to collapse
Thank you! I restarted it and tested it again for a short time (because it had 85% of charge already) and I did not notice the issue again! Again I will test it for a longer time and I will report the result here to ensure other users regarding this simple solution.
Hi,
Unfortunately this issue occurred again today! I really like this phone and hope to find a good solution for this bad problem.
Turn your phone off and remove your battery and SIM card. Boot up the phone, leave it for a couple of seconds and turn it off again. Insert your battery and SIM card and turn your phone on again.
TahaX said:
Turn your phone off and remove your battery and SIM card. Boot up the phone, leave it for a couple of seconds and turn it off again. Insert your battery and SIM card and turn your phone on again.
Click to expand...
Click to collapse
Maybe a simple question but how can I boot up the phone?
And does phone boot up without battery?
omid020 said:
Maybe a simple question but how can I boot up the phone?
And does phone boot up without battery?
Click to expand...
Click to collapse
Boot means start. With booting up, I mean start up your phone. And no, you can't turn your phone on without a battery unless it's connected to a charger.
TahaX said:
Boot means start. With booting up, I mean start up your phone. And no, you can't turn your phone on without a battery unless it's connected to a charger.
Click to expand...
Click to collapse
Thank you Tahax! I tried your last solution but still I lose mobile network while charging the phone
I called LG mobile support in my city and they told me that now they can`t solve this problem because they don`t know its reason! Also they told that we propound this issue with LG technicians and call you if they find a solution for this problem.
omid020 said:
Thank you Tahax! I tried your last solution but still I lose mobile network while charging the phone
I called LG mobile support in my city and they told me that now they can`t solve this problem because they don`t know its reason! Also they told that we propound this issue with LG technicians and call you if they find a solution for this problem.
Click to expand...
Click to collapse
That's great, but the technicians of LG tend to take their time, so in the meanwhile I can still help you look for a solution. Go to your settings and try to enable 2G only, and see if the problem still persists. Also try to let your phone automatically choose a network operator, which can be found in the same batch of settings. I'm not sure about the L7 II, because I have the L7 version, but I navigate to settings > wireless and networks > more > mobile networks. That's where you can find all of these settings.
TahaX said:
That's great, but the technicians of LG tend to take their time, so in the meanwhile I can still help you look for a solution. Go to your settings and try to enable 2G only, and see if the problem still persists. Also try to let your phone automatically choose a network operator, which can be found in the same batch of settings. I'm not sure about the L7 II, because I have the L7 version, but I navigate to settings > wireless and networks > more > mobile networks. That's where you can find all of these settings.
Click to expand...
Click to collapse
I tried all these actions before but got the same result
Regards
Omid
omid020 said:
I tried all these actions before but got the same result
Regards
Omid
Click to expand...
Click to collapse
Alright, well, I'm afraid that the problem might actually be somewhere in your hardware. Maybe you just have the unfortunate luck to buy a partially broken phone. In that case, it's good that you contacted LG. I'm sure they'll fix your problem.
Thanks for visiting!
was it solved
Hello, just got the LG L7 2 and it has the same problem: cellular signal disappears when the phone is charging. Most inconvenient.
Anybody found the solution already ?
srjohnsr said:
Hello, just got the LG L7 2 and it has the same problem: cellular signal disappears when the phone is charging. Most inconvenient.
Anybody found the solution already ?
Click to expand...
Click to collapse
Hi there!
The best solution is returning phone to LG services, I did and they changed the phone main board for free!
Related
I have searched Google but this problem seems to be unique to my sgs2.
I got my sgs2 from UK a week back. Its O2 branded with latest official firmware (2.3.3 and XXKE7), that's what see from phone info. I am using it on 2g network in Pakistan. The mobile works fine and connected to mobile network quickly after 1st boot. But after sometime, when i woke it up from sleep mode, it had lost mobile network connection and went to emergency calls only. This is continuing to happen everyday. I have noticed that it usually happens when the phone is turned on from prolonged sleep, esp in the morning when i wake it up. The network signals show full strength and it also searches all networks available but when i select my network it says , unable to connect try later. The only resolution is that i have to reboot the phone and it automatically selects the network. however that too doesn't work always and i have to reboot several time. Somebody suggested to kill Dialer and reconnect but it didn't help either.
Please help!!!
muhamadasim said:
I have searched Google but this problem seems to be unique to my sgs2.
I got my sgs2 from UK a week back. Its O2 branded with latest official firmware (2.3.3 and XXKE7), that's what see from phone info. I am using it on 2g network in Pakistan. The mobile works fine and connected to mobile network quickly after 1st boot. But after sometime, when i woke it up from sleep mode, it had lost mobile network connection and went to emergency calls only. This is continuing to happen everyday. I have noticed that it usually happens when the phone is turned on from prolonged sleep, esp in the morning when i wake it up. The network signals show full strength and it also searches all networks available but when i select my network it says , unable to connect try later. The only resolution is that i have to reboot the phone and it automatically selects the network. however that too doesn't work always and i have to reboot several time. Somebody suggested to kill Dialer and reconnect but it didn't help either.
Please help!!!
Click to expand...
Click to collapse
First update phone to newer version.
Second it might be a sim card problem. Especially if it is a very old card. Try with a newer card.
Report back.
Sent from outter space using a Gremlin for delivery!
muhamadasim said:
Please help!!!
Click to expand...
Click to collapse
Upgrade the firmware, but before this make a factory reset. If your phone is branded you can unbrand it if u want
KE7 is very old ( it was released like June) i remember i also had some problems with it, like random reboots and freezes hope it helps
Sent from my GT-I9100 using xda premium
thanks guys and really appreciate your feedback. i was quite worried since i had a lot better experience with xperia x10.
Can you guide me to the best/latest firmware that will also debrand my phone.
muhamadasim said:
thanks guys and really appreciate your feedback. i was quite worried since i had a lot better experience with xperia x10.
Can you guide me to the best/latest firmware that will also debrand my phone.
Click to expand...
Click to collapse
Pick your network/location
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
jje
follow the thread provided by JJE and follow Intratech's guide to debrand. make sure that important data have been backuped.
report back after the update if problem persists, but i do not think that it will
mariosraptor said:
follow the thread provided by JJE and follow Intratech's guide to debrand. make sure that important data have been backuped.
report back after the update if problem persists, but i do not think that it will
Click to expand...
Click to collapse
JJE/Mario: Guys I have come back after a while since It took me longer to flash the ROM. I have updated it with XXKG5 ROM that I found on Intertech post, but to my astonishment, my problem remains the same. Phone stays on "emergency call only" after wake up or when I move few miles from my place. Sometimes it stays on this mode throughout the day. Strangely, GPRS/Edge works, however I do not see the 2 arrows radio symbol in notification area.
Is my phone damned or there is any hope?
Same problem..
http://forum.xda-developers.com/showthread.php?p=21700974#post21700974
managed to fix it
http://forum.xda-developers.com/showpost.php?p=25509654&postcount=279
worked, but for how long?
nemesis666999 said:
managed to fix it
http://forum.xda-developers.com/showpost.php?p=25509654&postcount=279
Click to expand...
Click to collapse
that worked for me, but the problem had nothing to do with the imei number, if you look carefully. Also I think This is just temporary and it's going to revert back to emergency calls only. I'll let you know when that happens again
So. I've had my S3 for quite awhile now currently on 3 network. Something really odd happened though.
I was able to use it normally in the morning, once I got to the afternoon it I lost all network.
The only thing that I can use to connect to anything is Wifi
Usually there would be a little "H" symbol next to my signal bar when it's full. Now there is nothing but the full signal bar.
When I pull the notification bar down I see a Emergency calls only though I have full signal
I've gone into Settings>More settings>Mobile networks>Network operators to see if I can find a way to connect. I can choose from the networks on screen. Yet it tells me Unable to connect. Try later. I select "Select automatically" which doesn't help either, as it tells me "Registered on network" WHAT NETWORK?!
The Network mode is on Auto
My Mobile Data is on.
My Apn is on "3 WAP"
I've tried rebooting the phone.
Restoring to factory settings.
Turning phone to Flight mode then off again.
Re-inserting Sim.
I've even rooted the phone to see if it would work!!
Can anyone help me solve this ridiculous puzzle? :crying:
Thank you for your time.
Mine is the same. On 3UK in Leicester
Sent from my GT-I9300 using Tapatalk 2
Logic says first check network for problems .
jje
Last time I hd this issue, it was caused by a faulty SIM.
I think you have some really bad news. I looks like your efs folder is messed up.
you need send it back if in warranty.
otherwise you can get it repaired from some service centre. They will use SPT or some other repair tool to fix this issue.
You see full bars because you phone uses any available signals for SOS call.
Otherwise it will not lock to network.
Tc6 said:
So. I've had my S3 for quite awhile now currently on 3 network. Something really odd happened though.
I was able to use it normally in the morning, once I got to the afternoon it I lost all network.
The only thing that I can use to connect to anything is Wifi
Usually there would be a little "H" symbol next to my signal bar when it's full. Now there is nothing but the full signal bar.
When I pull the notification bar down I see a Emergency calls only though I have full signal
I've gone into Settings>More settings>Mobile networks>Network operators to see if I can find a way to connect. I can choose from the networks on screen. Yet it tells me Unable to connect. Try later. I select "Select automatically" which doesn't help either, as it tells me "Registered on network" WHAT NETWORK?!
The Network mode is on Auto
My Mobile Data is on.
My Apn is on "3 WAP"
I've tried rebooting the phone.
Restoring to factory settings.
Turning phone to Flight mode then off again.
Re-inserting Sim.
I've even rooted the phone to see if it would work!!
Can anyone help me solve this ridiculous puzzle? :crying:
Thank you for your time.
Click to expand...
Click to collapse
Hi! since you are new here, have you read the Forum Rules? not that you've done something wrong but just to get you informed
Here are some suggestions i can give you
okay. if ONE fails, do TWO. if TWO fails, do THREE. if THREE fails, do FOUR.
ONE: reboot
TWO: try doing factory reset (don't forget to backup) / wiping caches
THREE: root your phone and flash another modem
FOUR: contact your network service provider about this matter
i hope this helps Cheers!
samsung galaxy s3 i9300 sim registers but only emergency calls
In my case (sgs3) the problem was caused by the fact that I also formatted the efs partition (something used by Samsung to store hardware identifiaction like IMEI, ...).
If efs is empty/gone/changed(?), the phone will be unable to make regular calls: only emergency calls will be available!
Peace!
Devvie
~~~ [email protected] ~~~
Cuisvis hominis est errare, nullius nisi insipientis in errore persevare
——
All spelling mistakes are my own and may only be distributed under the GNU General Public License! – (© 95-1 by Coredump; 2-013 by DevNullius)
why exactly did you resurrect a 4 months old thread?
Cos people run into the same problem all the time and that no permanent/clear solution is available. Any info is good, even if it's just to say that there is no solution yet
Glebun said:
why exactly did you resurrect a 4 months old thread?
Click to expand...
Click to collapse
devitrified said:
Cos people run into the same problem all the time and that no permanent/clear solution is available. Any info is good, even if it's just to say that there is no solution yet
Click to expand...
Click to collapse
But this efs issue has been answered many, many times in the forum - usually people wrecking their £500 phone because they didn't read or understand what they were doing.
This forum is messy enough without needlessly bumping long dead threads that didn't have anything of use in. If people want really helpful information they should read the all-in-one sticky in the general forum.
devitrified said:
Cos people run into the same problem all the time and that no permanent/clear solution is available. Any info is good, even if it's just to say that there is no solution yet
Click to expand...
Click to collapse
FINALLY somebody whom sees the Big Picture - thanx :good:
devnullius
Ok you're right, everyone should read sticky notes and try keep the forum tidy. Look, I don't want to go too off-track here but this problem is not just limited to Samsung handsets. I'm seeing similar reports about Sony's, which is what i've got. And there is no efs partition that can be saved on a sony because they don't come with one. I'm beginning to suspect that the problem might be with ICS/JB and this is why it's poping up on different phones/threads, with different roms etc.
boomboomer said:
But this efs issue has been answered many, many times in the forum - usually people wrecking their £500 phone because they didn't read or understand what they were doing.
This forum is messy enough without needlessly bumping long dead threads that didn't have anything of use in. If people want really helpful information they should read the all-in-one sticky in the general forum.
Click to expand...
Click to collapse
iv got "emergency calls only" but not with 3 uk that one works and the phone is unlocked
anybody no why other sims wont work plz
terry1256 said:
iv got "emergency calls only" but not with 3 uk that one works and the phone is unlocked
anybody no why other sims wont work plz
Click to expand...
Click to collapse
Stock answers to this question
check IMEI is correct
if not restore your backed up EFS folder ..
Check network APN etc is correct.
Check correct modem
Check CSC.
Check phone is unlocked
Factory reset phone
jje
just been informed that 3 uk hardlock there new phones so only they can unlock it for £15
EMERGENCY CALLS ONLY Problem SOLVED
ha ha....lol... i also have the same issue on my brand new i747M S3. im confused.
i try the all methods for resetting phone.
i noticed when im on long way, i dont know my handset is goning emergency calls only. but when im restsart phone its fine.
i do everything but not fixed it. firmware update, downgrade, rom change,and unroot. but not fixed, and also try factory reset the rom by falllowing the samsung secret code *#197328640# > UMTS>COMMON>NV REBUILD and restart and do again CDMA>COMMON>NEXTPAGE>REBUILD and restart., thhis is the code of full factory reset the rom and EFS. but not solve........
i change the hand set to international i9305 brandnew one. i used it 2 sady without issue.... day after morning when i wakeup, i see the massege,,,,emergency calls only,,im confused becouse this is a brandnew one...after i called the friend he also got the i9305. i asked about this issue. he said me he didnt face to this type of issue.. im confused he said me try sim change.. i do it... problem solved....:victory:
problem is the SIM card......i changed it to new one... and used i week no emergency calls issue... when im going to low signals areas.. its show no network and automaticallly change to the network....im very happy for fixing this problem.....:laugh::laugh::laugh:
---------- Post added at 08:02 AM ---------- Previous post was at 08:00 AM ----------
terry1256 said:
iv got "emergency calls only" but not with 3 uk that one works and the phone is unlocked
anybody no why other sims wont work plz
Click to expand...
Click to collapse
ha ha....lol... i also have the same issue on my brand new i747M S3. im confused.
i try the all methods for resetting phone.
i noticed when im on long way, i dont know my handset is goning emergency calls only. but when im restsart phone its fine.
i do everything but not fixed it. firmware update, downgrade, rom change,and unroot. but not fixed, and also try factory reset the rom by falllowing the samsung secret code *#197328640# > UMTS>COMMON>NV REBUILD and restart and do again CDMA>COMMON>NEXTPAGE>REBUILD and restart., thhis is the code of full factory reset the rom and EFS. but not solve........
i change the hand set to international i9305 brandnew one. i used it 2 sady without issue.... day after morning when i wakeup, i see the massege,,,,emergency calls only,,im confused becouse this is a brandnew one...after i called the friend he also got the i9305. i asked about this issue. he said me he didnt face to this type of issue.. im confused he said me try sim change.. i do it... problem solved....:victory:
problem is the SIM card......i changed it to new one... and used i week no emergency calls issue... when im going to low signals areas.. its show no network and automaticallly change to the network....im very happy for fixing this problem.....:laugh::laugh::laugh::good:
why are you spamming this all over? this thread is 4 months old
It seems that everytime I plug my phone to the charger for few hours, it goes into Emergency calls only mode where I have no data and no calls incoming nor outgoing. Only way to solve it is to restart the phone or turn Airplane mode on and off to reset. Is this a common problem ? Could it have happened from unlocking my boot loader and rooting ?
I'm considering switching to the custom ROM "the base" in order to maybe solve this
Well I think this is new. Could just be a bad sim card. I don't have this problem and I haven't seen anyone else mention having it. I'd go to where ever I got it and have them swap the sim and if that didn't work the phone.
I would open the sd card/sim card cover and make sure sim is inserted fully. It should lock into place and need to be pushed in further to eject. I used a paperclip to push it in.
adfurgerson said:
I would open the sd card/sim card cover and make sure sim is inserted fully. It should lock into place and need to be pushed in further to eject. I used a paperclip to push it in.
Click to expand...
Click to collapse
I second using a paperclip to make sure the SIM seats properly.
Sent from my LG-E970 using XDA Premium HD app
I actually had this happen to me like two days ago. I had just texted someone before walking to the lower level of a mall to go shopping. I took a look at my phone a little later and my phone was stuck on Emergency Calls with no data coming in. The carrier on the status bar wasn't even there anymore. Restarted my phone and all was fine. Not sure what caused it.
I've had this the last two days in areas I've always had great service. Wonder what's up with it.
Sent from my LG-E970 using Tapatalk 2
You guys in gsm/wcdma/lte auto or gsm/wcdma preferred?
whiteguypl said:
You guys in gsm/wcdma/lte auto or gsm/wcdma preferred?
Click to expand...
Click to collapse
Is there a way to change this? I can't find it in settings...
Sent from my LG-E970 using Tapatalk 2
droidiac13 said:
Is there a way to change this? I can't find it in settings...
Sent from my LG-E970 using Tapatalk 2
Click to expand...
Click to collapse
Base rom has this enabled, or you need to be rooted and edit build prop.
I had this happen last week. I did the airplane mode toggle to clear it... but it freaked me out for a few minutes.
Running The Base, sk8r's kernel during install, no change to the LTE setting, no crazy mods applied.
I also sit in a nearly-dead-zone at work, and I have lost the data connection. Moving into the clear does not fix the issue. Reboot has been required.
This Android App Might Help
I had just the same problem with my Samsung Galaxy S2 with UK mobile provider Three.
I eventually wrote an app called which reconnects whenever it detects that the phone has got locked into Emergency Calls Only.
Maybe it will be of use to you. Search Google Play for "Cell Reconnect". Seems I'm not allowed to post links here yet...
Figured it out for my phone
I got a refurbished LG optimus G E970 from a seller online and had this issue the second day of using it. I checked to see if it was the SIM or SD card by putting them into my old phone, but that wasn't it because the old phone still functioned properly making calls/messages. I even did a factory reset on the phone. Still didn't work. I finally just decided to change the mobile networks to my provider's GSM network and it worked. Not sure why it didn't work in the first place since I never changed the network, but this did the trick.
CyCloud said:
I got a refurbished LG optimus G E970 from a seller online and had this issue the second day of using it. I checked to see if it was the SIM or SD card by putting them into my old phone, but that wasn't it because the old phone still functioned properly making calls/messages. I even did a factory reset on the phone. Still didn't work. I finally just decided to change the mobile networks to my provider's GSM network and it worked. Not sure why it didn't work in the first place since I never changed the network, but this did the trick.
Click to expand...
Click to collapse
Hello. Could you please elaborate on how you fix that issue? I'm currently on T-mobile and my unlocked AT&T LG E980 is losing signal like crazy, just briefly loses signal and goes into emergency mode only. It is so annoying though. Would really appreciate any insight on it. Thanks.
---------- Post added at 05:58 AM ---------- Previous post was at 05:36 AM ----------
adambuckley said:
I had just the same problem with my Samsung Galaxy S2 with UK mobile provider Three.
I eventually wrote an app called which reconnects whenever it detects that the phone has got locked into Emergency Calls Only.
Maybe it will be of use to you. Search Google Play for "Cell Reconnect". Seems I'm not allowed to post links here yet...
Click to expand...
Click to collapse
Will try it. Thannks..
Hello!
I have a T-mobile Optimus L9 P769BK. I was on software revision G and I rooted it. Regardless, the problem started before I rooted it. My cell signal cuts out completely, the only way I can get it to come back is by rebooting the phone. Does anyone know where (and if) the android OS stores error logs? Also, is anyone else experiencing it?
I hope it's the SIM card and not the phone... We'll see.
Regards,
-Curly
CurlyCoconutTree said:
Hello!
I have a T-mobile Optimus L9 P769BK. I was on software revision G and I rooted it. Regardless, the problem started before I rooted it. My cell signal cuts out completely, the only way I can get it to come back is by rebooting the phone. Does anyone know where (and if) the android OS stores error logs? Also, is anyone else experiencing it?
I hope it's the SIM card and not the phone... We'll see.
Regards,
-Curly
Click to expand...
Click to collapse
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
kevev said:
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
Click to expand...
Click to collapse
same just happened to me. but i had airplane mode for almost half a day.
Thanks!
kevev said:
logcat
http://forum.xda-developers.com/showthread.php?t=1726238
Click to expand...
Click to collapse
Thank you much! Hopefully, I'll figure out what's going on.
Virusbetax said:
same just happened to me. but i had airplane mode for almost half a day.
Click to expand...
Click to collapse
That's not my problem. Intermittently, I get no bars, and an 'x' in the corner.
Still struggling
Logcat is great, but nothing is coming up as to why my cell reception cuts out.
It sounds like a bad sim. T-Mobile stores will give you a free one if you tell then that Tech Support told you to get one from the nearest store. Which is exactly what Tech Support will tell you. This way you save time not making the un-necessary call.
Virusbetax said:
same just happened to me. but i had airplane mode for almost half a day.
Click to expand...
Click to collapse
Something similar, had it in airplane mode, switched it off while at the gate and made 2 calls successfully. Notice in customs that I don't have a signal and figure maybe because they have jammers there for some reason. Get to airport doors and still no signal, had to call my hotel shuttle on my other phone. I rebooted the phone while on the shuttle and got proper signal again.
kevev said:
It sounds like a bad sim. T-Mobile stores will give you a free one if you tell then that Tech Support told you to get one from the nearest store. Which is exactly what Tech Support will tell you. This way you save time not making the un-necessary call.
Click to expand...
Click to collapse
It's not the SIM card. I got a replacement from T-Mobile, still having the problem. Tried the replacement in an old phone and I don't see the problem.
I just got the phone back from LG. Let said it was a "Language Error" and they "Installed new software". I'm still seeing the problem.
CurlyCoconutTree said:
It's not the SIM card. I got a replacement from T-Mobile, still having the problem. Tried the replacement in an old phone and I don't see the problem.
I just got the phone back from LG. Let said it was a "Language Error" and they "Installed new software". I'm still seeing the problem.
Click to expand...
Click to collapse
This sucks that you are still having the same issue after 4 months. Try flashing one of the Jelly Bean KDZ files for the P769:
http://forum.xda-developers.com/showthread.php?t=2107971
If that does not work I am not sure what else to try. It could be a network issue or the phone still has a hardware problem which would require LG to fix.
I have a problem with my Galaxy s6 Edge.
When browsing the web with only mobile data turned on, wether using edge/3g/lte, the mobile loses connection .
I still have connection visible in the status bar, but wepages stop recieving data and it just stays hanging, with the loading bar at the same place. It can be fine for 3-4 minutes and then start to act up again.
One sollution is to toggle data connection on/off, then it will work again, but only for a couple of minutes. My phone is unrooted. I have tried factory reset. I have tried using the different settings in mobile data; just gsm7just wcdma and wcdma/gsm- automatic etc. The signal strenght seem to be about 75-77dbma.
Do anyone have the same problem, know of a cause for this, or have possible a sollution? Please share
I've had a similar issue a few times now. No discernable cause. Solved by airplane mode toggle.
Sent from my SM-G925V using XDA Free mobile app
Yes, I will try that, but think thats about the same effect as toogling data. It helps, but the problem is still there. I sent an mail to Samsung about this issue. Hope it is software related and can be fixed. Its frustrating cause I`m reliant on stable data connection. When logging in again, the webpage has changed and i`ve lost my opportunity.
UXELLR said:
I have a problem with my Galaxy s6 Edge.
When browsing the web with only mobile data turned on, wether using edge/3g/lte, the mobile loses connection .
I still have connection visible in the status bar, but wepages stop recieving data and it just stays hanging, with the loading bar at the same place. It can be fine for 3-4 minutes and then start to act up again.
One sollution is to toggle data connection on/off, then it will work again, but only for a couple of minutes. My phone is unrooted. I have tried factory reset. I have tried using the different settings in mobile data; just gsm7just wcdma and wcdma/gsm- automatic etc. The signal strenght seem to be about 75-77dbma.
Do anyone have the same problem, know of a cause for this, or have possible a sollution? Please share
Click to expand...
Click to collapse
I have the same issue, and connection drop even if u you are in thetering mode(wifi/usb)
I got new mobile (replaced from vendor) and the new one have similar issue.
I try on lte/wcdma - only wcdma, with one apn and so on.... nothing to do problem is still there...
Sorry to hear that! Its a shame paying this much money and find out about these problems. This phone replaced my s4 because of the "sim card not detected-restart" error on the s4. First Samsung denied the issue. When they admitted it, I had already opened it up and exchanged the sim card reader, and lost warranty. That was not the fix.
Hope the issue will be fixed with updates. Lesson learned- Dont buy first batch of mobiles. Wait for prices to go down, and a more mature hardware.
UXELLR said:
Sorry to hear that! Its a shame paying this much money and find out about these problems. This phone replaced my s4 because of the "sim card not detected-restart" error on the s4. First Samsung denied the issue. When they admitted it, I had already opened it up and exchanged the sim card reader, and lost warranty. That was not the fix.
Hope the issue will be fixed with updates. Lesson learned- Dont buy first batch of mobiles. Wait for prices to go down, and a more mature hardware.
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I have the exact same issue on my s6. I can't figure out why it happens. It appears and disappears for no obvious reason. I wouldn't mind waiting for a software update to solve the problem but I can't stop wondering if I have a defective unit.
I' starting to wonder if there are network changes on the phobecausing this. The signal keeps going from H to H+. And maybe the adapter has to reset before it can download again. Just a hunch, but I have noe knowledge about what's happening.
But, if this was a widespread problem, I think more people would come forward saying they have this issue. If they don't have it, then maybe we got bad lemons, and we have too keep exchanging til we find one that works.
Its an software problem ( i guess of managing "swap" between h h+ and LTE. after 7 day of test i got the mobile replaced from mediaworld, and the new one have the same issue.
Im from italy with Vodafone, maybe all of us are vodafone.
can be interesting discover from where we are and our mobile company.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
UXELLR said:
I have a problem with my Galaxy s6 Edge.
When browsing the web with only mobile data turned on, wether using edge/3g/lte, the mobile loses connection .
I still have connection visible in the status bar, but wepages stop recieving data and it just stays hanging, with the loading bar at the same place. It can be fine for 3-4 minutes and then start to act up again.
One sollution is to toggle data connection on/off, then it will work again, but only for a couple of minutes. My phone is unrooted. I have tried factory reset. I have tried using the different settings in mobile data; just gsm7just wcdma and wcdma/gsm- automatic etc. The signal strenght seem to be about 75-77dbma.
Do anyone have the same problem, know of a cause for this, or have possible a sollution? Please share
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morfini said:
I have the exact same issue on my s6. I can't figure out why it happens. It appears and disappears for no obvious reason. I wouldn't mind waiting for a software update to solve the problem but I can't stop wondering if I have a defective unit.
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Click to collapse
UXELLR said:
I' starting to wonder if there are network changes on the phobecausing this. The signal keeps going from H to H+. And maybe the adapter has to reset before it can download again. Just a hunch, but I have noe knowledge about what's happening.
But, if this was a widespread problem, I think more people would come forward saying they have this issue. If they don't have it, then maybe we got bad lemons, and we have too keep exchanging til we find one that works.
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Click to collapse
I'm using "Telenor" here in Norway. They have a 1 month deal with Samsung to be the only supplier of the edge. Tried to get internet/mms setup sent from them, but it said this wasn't available for this phone. But going to their guide, it seems everything I set up as it should.
I tried switching on the data roaming. That seems to solve the issue so far. I haven't had to switch the data on and off for more than 24 hours now. Before this I had to do it multiple times every day. I guess it's safe to say that the problem came from the software side. Let's hope that fix it in the next update. I'm using international version, though.
smnsnt said:
I tried switching on the data roaming. That seems to solve the issue so far. I haven't had to switch the data on and off for more than 24 hours now. Before this I had to do it multiple times every day. I guess it's safe to say that the problem came from the software side. Let's hope that fix it in the next update. I'm using international version, though.
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hi, so with roming option enable is working, but are you navigating on other operator or your are still on your isp? (i mean when you are navigating)???
airuzzo said:
hi, so with roming option enable is working, but are you navigating on other operator or your are still on your isp? (i mean when you are navigating)???
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I just turned on the data roaming, but still on the same service. Now I can't really tell if that really did the trick. I got new firmware update just the day before yesterday and now the network drop is gone. If you haven't got any update yet maybe you just gotta wait. It's eventually fixed.
smnsnt said:
I tried switching on the data roaming. That seems to solve the issue so far. I haven't had to switch the data on and off for more than 24 hours now. Before this I had to do it multiple times every day. I guess it's safe to say that the problem came from the software side. Let's hope that fix it in the next update. I'm using international version, though.
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smnsnt said:
I just turned on the data roaming, but still on the same service. Now I can't really tell if that really did the trick. I got new firmware update just the day before yesterday and now the network drop is gone. If you haven't got any update yet maybe you just gotta wait. It's eventually fixed.
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ty so much for your reply, im waiting for update then.
can you just post a screenshot of your version-baseband and so on?
ty again
Here you go.
Sent from my SM-G925F using XDA Free mobile app
smnsnt said:
Here you go.
Sent from my SM-G925F using XDA Free mobile app
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Got it...bug is gone with new ota. Thanks
I have The same problem. .
airuzzo said:
Got it...bug is gone with new ota. Thanks
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I made the update yesterday. Still blocking on mobile datas.
This is the 2nd edge.
First was not working at all. It was replaced but I see the 2nd one has the same problem
cosry said:
I made the update yesterday. Still blocking on mobile datas.
This is the 2nd edge.
First was not working at all. It was replaced but I see the 2nd one has the same problem
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I have the same problem with a Samsung S6, AOE3. I want to return or change the phone, but I don't know if this is a software or a hardware problem....and to have the same problem with the next phone
I've got the same issue. Only airplane mode on and off helped me. But I've to do it many times during the day. I wrote a letter to Samsung and waiting their response.
Just read about roaming "on" as one of the users mentioned here, still testing.
PS I'm from Russia (on local forum many people has this problem). Hope this is software problem.
Same problem about my s6 edge mobile data connection
Still dont know what happen . I already have note series but there's nothing like this one. this make browsing much harder coz data stuck and keep hanging bout 1-2 minutes. Please make it fix ASAP . I love my s6edge
I am from Canada i have same issue plus my phone does not even have lte/gsm/wcdma option but still when i go on the *#2263# menu and put my phone to lte/wcdma it looses connection in like 5 minutes.
but still if i am connected to the internet same issue connection stops and it starts woking after a minute or so but really really frustating specially with a price tag on this phone.
airuzzo said:
Its an software problem ( i guess of managing "swap" between h h+ and LTE. after 7 day of test i got the mobile replaced from mediaworld, and the new one have the same issue.
Im from italy with Vodafone, maybe all of us are vodafone.
can be interesting discover from where we are and our mobile company.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
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