[Q] Fron mic not working - can I use the rear one? - Android Q&A, Help & Troubleshooting

Hello XDA,
I recently purchased a new android phone off ebay (it's Motorola Razr xt912).
It turned out the front mic doesn't work at all. It doesn't matter wether I use stock android or my CM installation. It didn't stop working, it never worked since I got the phone.
First I noticed people couldn't hear me when I was making calls, so then I tested the mic with a recording application which allows to choose the source mic. While I was able to record sound using the rear mic without any problem (in the app and also using the camera app), I never could get any sound at all from the front mic, regardless of application or OS used. Therefore I think it can be concluded that it's a hardware issue.
I don't really know what to do about this, I could contact the seller on ebay, but unfortunatelly in the meantime I managed to scratch the back of the phone a bit (there is a small but clearly visible scratch on the back) so I'm not sure they'd be willing to replace my phone.
It occured to me that maybe I could somehow coerce the phone application to use the rear mic, is this possible? If so, how could it be done?
If not, what else would you advise me to do?
If need be, I suppose I could take the phone apart. I have succesfully repaired multiple pieces of electronics in past (multiple PSPs, ebook, etc...), however this phone is really tricky to open and work with and I'd really rather look for another solution prior to attempting to fix it myself on hardware level.
Any help is appreciated.

Answer
vkral said:
Hello XDA,
I recently purchased a new android phone off ebay (it's Motorola Razr xt912).
It turned out the front mic doesn't work at all. It doesn't matter wether I use stock android or my CM installation. It didn't stop working, it never worked since I got the phone.
First I noticed people couldn't hear me when I was making calls, so then I tested the mic with a recording application which allows to choose the source mic. While I was able to record sound using the rear mic without any problem (in the app and also using the camera app), I never could get any sound at all from the front mic, regardless of application or OS used. Therefore I think it can be concluded that it's a hardware issue.
I don't really know what to do about this, I could contact the seller on ebay, but unfortunatelly in the meantime I managed to scratch the back of the phone a bit (there is a small but clearly visible scratch on the back) so I'm not sure they'd be willing to replace my phone.
It occured to me that maybe I could somehow coerce the phone application to use the rear mic, is this possible? If so, how could it be done?
If not, what else would you advise me to do?
If need be, I suppose I could take the phone apart. I have succesfully repaired multiple pieces of electronics in past (multiple PSPs, ebook, etc...), however this phone is really tricky to open and work with and I'd really rather look for another solution prior to attempting to fix it myself on hardware level.
Any help is appreciated.
Click to expand...
Click to collapse
You clearly know that it is a hardware problem.
How can you expect the front mic to function using apps?
Use Voice Search and try to record through front mic.
There is an app which has an option to change the mic from where it must be recorded.
https://play.google.com/store/apps/details?id=yuku.mp3recorder.lite
I suggest you try to get the full version and moreover I never used that app before. So you are on your own.
If it still doesn't work, I suggest you to get that piece of hardware fixed in service centres rather than trying it out yourself.

Related

[Q] Noise cancellation/microphone hole is not open

Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Disassembling SGS2
http://www.youtube.com/watch?v=QKztg1ra4-0&feature=youtube_gdata_player
SativaNL said:
Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Click to expand...
Click to collapse
Hmm .. seems I have the exact same problem here. People are complaining they can't hear me and they hear a terrible echo. Tried with headset, problem solved (of course ) Not sure if it is not open, I can see something gray inside the hole, which could be the mic. Disassembling is not an option for me, just got it yesterday so .. if there is really something wrong I will go back to the store asap.
I am disappointed about this, really, expected a lot from this phone to replace my Desire.
EDIT: tried also speakerphone, then it is all normal. Speakerphone uses the mic on top near the headphone jack, I just found out. It looks like a faulty mic to me (or covered with something).
EDIT 2: Fixed, although people say that with my previous phone the quality was better. Reset to factory defaults did the trick for me. It seems that the firmware update the other day (used Kies) had messed something up, that is my guess.
New device
Well, I kept holding the problem. Yesterday in the morning all was fine, in the noon people kept telling they hear me with bad quality and an echo. I went back to the store, explained the situation, they gave me a new device. I can clearly see the difference in the microphone hole .. the first phone it was closed, here it is more open. Problem should be solved now, I hope. I can say that I tested the quality myself and I can hear the difference. The sound of voice is more clear and louder.
I think it is word a shot for you to try to change your phone for a new one.

[Q] <E4GT> Mic Problem

Yes I did post this in the device specific forum, but no one seems to have any idea. But it has me very confused, So I thought I would bring it to the general community.
So I acquired a ET4G the other day from a friend who had dropped it in some water. He did an insurance claim so he has his new one and gave me this one to play with. Everything works fine except the mic and the notification light was stuck on.
I completely disassembled and cleaned the circuit board and contacts. Now the notification light works properly and the mic works when recording video.
There is no mic in skype, calls, searching, anything except video recording that I've tested so far.
Sooo, Does video recording use a separate mic , if not does anyone have any ideas?
It's running CM9 right now but shouldn't make a difference. I have already flashed it to stock and back to make sure it wasn't a software issue.
Any ideas would be appreciated

[Q] Microphone Problems?

Is anybody having problems with their mic not being sensitive? If I hold my phone an inch or more away from my face it doesn't pick up any sound at all. I've done several tests with other phones and my DNA is the only phone that is suffering from this? It's a problem because the other person on the line can't hear me at all unless I talk really really loud?
I'm having the same issue. If I hold the phone even the smallest bit away from my face, it sounds like I'm on the other side of the room to the person on the other end. VZW technical support claimed it was the software and made me do a factory reset, even though anybody with the smallest bit of tech knowledge could tell you it's a hardware problem.
Mic Issues
chalkitychalke said:
I'm having the same issue. If I hold the phone even the smallest bit away from my face, it sounds like I'm on the other side of the room to the person on the other end. VZW technical support claimed it was the software and made me do a factory reset, even though anybody with the smallest bit of tech knowledge could tell you it's a hardware problem.
Click to expand...
Click to collapse
Actually I believe its a software problem and although I never had the issue with my dna, my friend paul did. With his phone, I was thinking it maybe a hardware issue at first but I found out that if you put his phone on speaker and then take it back off speaker it was fine. Also not only that but if you use the system test on his by dialing *#*#3424#*#* and then do a mic test, it would work perfectly there as well so if it were an actual hardware issue, it would be screwing up all the time, not just in phone calls before switching between modes and back again.

Redmi Note 3 PRO (SD) No Sound/Audio

hi..just bought this phone about 2months, now i'm facing No sound/audio at all, here's some detail and if anyone of you any good hardware repair skills here, i need your help, as i believe100% it's not the software issues:
1. phonecall, on stock MIUI (NoROOT/customkernel,pure officialrom) its freeze/hang when dialling numbers - few second latter its rebooted itself. voice recording app won't work can't use the app as its error pop-up said, and sometimes i need to hard restart to use the phone again. and its gime bootloop and drained battery (4000mah cannot even survived for 7hour), even with no internet connections the battery still drain fast.
2. when someone calling me,there's no ringtones, even when i answering the call there's no sound at all, no musics sound, any audio files i play only hisssing/noise sounds i can hear just like feedback sound.
3. Unlocking Bootloader, replacing other rom the sounds completely disapear, no hissing,noise at all (CM,Mokee) and still phone app freeze/hang when i try make a phonecall,(reboot/hardreset)the only solution to make the phone back in usable state.
4. installing Citrus ROM, the sounds back but only hissing/noise sound on sometimes i can here the sound with some feedback issues. phone app works i can make a call without freeze/hang,no reboots, but i can't totally hear someone talk to me at all, but when i turn on the loudspeaker i can hear someone talk to me (with some annoying feedback sounds),
5. as i bricked it once and need to reach testpoint so i believe its not under warranty, seal already broken.
6.ordering the parts, connector charging board(which contain whole set new audio i guess hope can fix the issues, but just noticed that if that's part causing the no sound issues, its only fix the audio such as music,ringtones..not the front speaker(phone related still not repairable)
7. trying contact some friends which some understand about hardware told me, i break down the IC Audio so its imposible to repair/change that part since its directly micro-soldered to the mainboard.
anyone have same problem as mine?, or some of you have solutions for my problem please reply .thanks
My RN3P has 2 weeks and today also was no audio to the rear speaker(ear works and using headphones also), he had no kind of fall, spent most of the day inside my pocket, taking only a few pictures, coming home I realized I had no more sound in the rear speaker any solutions?
G4DS said:
My RN3P has 2 weeks and today also was no audio to the rear speaker(ear works and using headphones also), he had no kind of fall, spent most of the day inside my pocket, taking only a few pictures, coming home I realized I had no more sound in the rear speaker any solutions?
Click to expand...
Click to collapse
Wait till my set connector board hope that solving the issues
Same
Same here.
Mine even worse, on Miui 8.1
Can't do anything related to sound. Music, recording, phone, VoIP calls, video, even youtube. As long it have sound within, I cant access it.
Problem found, i's sound IC fault..probably fried
SH1M4BD3 said:
Problem found, i's sound IC fault..probably fried
Click to expand...
Click to collapse
i think mine too, symptoms are the same. already bought the ic, but dunno how to replace it
tindan said:
Same here.
Mine even worse, on Miui 8.1
Can't do anything related to sound. Music, recording, phone, VoIP calls, video, even youtube. As long it have sound within, I cant access it.
Click to expand...
Click to collapse
Same problem as mine.
Even the video recording do not work too.
Is there any solution how to fix it?
I use it as ipa/od without ability to make / receives any phone call, so many ppl has the same problem here seems was Xiaomi's bad hardware components, which mine believes caused by sudden-removal audio/aux jack while its still playing the musics
anyone know the average price to fix the sound ic compared to the phone? maybe 10%, 25%, 50%, or above the price of the new units?
I have the same problem,, could any one tell me where I can buy the hardware (IC sound).
Plz tell me solution. My mobile mi note 3 audio problem, audio only listen Bluetooth.
ss
SH1M4BD3 said:
hi..just bought this phone about 2months, now i'm facing No sound/audio at all, here's some detail and if anyone of you any good hardware repair skills here, i need your help, as i believe100% it's not the software issues:
1. phonecall, on stock MIUI (NoROOT/customkernel,pure officialrom) its freeze/hang when dialling numbers - few second latter its rebooted itself. voice recording app won't work can't use the app as its error pop-up said, and sometimes i need to hard restart to use the phone again. and its gime bootloop and drained battery (4000mah cannot even survived for 7hour), even with no internet connections the battery still drain fast.
2. when someone calling me,there's no ringtones, even when i answering the call there's no sound at all, no musics sound, any audio files i play only hisssing/noise sounds i can hear just like feedback sound.
3. Unlocking Bootloader, replacing other rom the sounds completely disapear, no hissing,noise at all (CM,Mokee) and still phone app freeze/hang when i try make a phonecall,(reboot/hardreset)the only solution to make the phone back in usable state.
4. installing Citrus ROM, the sounds back but only hissing/noise sound on sometimes i can here the sound with some feedback issues. phone app works i can make a call without freeze/hang,no reboots, but i can't totally hear someone talk to me at all, but when i turn on the loudspeaker i can hear someone talk to me (with some annoying feedback sounds),
5. as i bricked it once and need to reach testpoint so i believe its not under warranty, seal already broken.
6.ordering the parts, connector charging board(which contain whole set new audio i guess hope can fix the issues, but just noticed that if that's part causing the no sound issues, its only fix the audio such as music,ringtones..not the front speaker(phone related still not repairable)
7. trying contact some friends which some understand about hardware told me, i break down the IC Audio so its imposible to repair/change that part since its directly micro-soldered to the mainboard.
anyone have same problem as mine?, or some of you have solutions for my problem please reply .thanks
Click to expand...
Click to collapse
Redmi NOTE3
I need audio IC for Redmi NOTE3 we're can I buy
hello.it is an old topic. i hope it be useful for anybody else. a few days ago My redmi note 3 pro kenzo was damaged by water. after that when I turned it on, logo of my custom ROM was appear and boot loop ... First I think it was for ROM or kernel. I installed another ROM with other kernels. I could turned on my phone and enter to user interface. but everything that was related to sound ( like : camera-music-call-headphone,... ) was not work at all. I searched a lot. I found out the problem is for Audio IC (WCD9306 Audio IC) this model. https://www.deviceparts.com/wcd9306-audio-ic-for-xiaomi-redmi-note-3-ori.html
it is used in Samsung mobile phone like S4. however you can buy it. but the main problem you can't change it by your own without tools . if you are familiar with hardware it could be useful: http://www.u2ugsm.com/blog/xiaomi-redmi-note-3-ringer-solution-jumper-problem-ways/
I think cleaning IC with cleaner or alcohol might be useful. good luck
Edit: After 4 hours I turned it on and sound is back! I just cleaned it by alcohol and cleaner. but I made mistake. a little bit of that alcohol-water liquid is entered in my LCD screen. I put it in warm place and hope it will get better.

Question microphone won't work unless on speaker phone during calls

Hello everyone
Guys I don't know what happened to my pixel 6, no one can hear me on a call only on speakerphone ! I didn't make any changes, the problem happened with all apps, WhatsApp, telegram, phone, Snapchat, recorder ... etc
I've tried some troubleshooting like enable microphone access in privacy, Safe mode, and finally i did a factory reset, but nothing help !
Please help me.
Thanks.
I had this problem and as my Pixel came from the UK and in my country there is no support or guarantee I had to do whatever it took to resolve it. This problem occurs on some Pixel, the microphone deforms and stops working. The solution: Fit your mouth as close as you can to the microphone outlet, try to seal it, and blow hard. I'm serious. I did it once and it started to work a little bit, then I did it a second time and it totally fixed it. I never had that problem again. You can also use compressed air
adrienschmitz said:
I had this problem and as my Pixel came from the UK and in my country there is no support or guarantee I had to do whatever it took to resolve it. This problem occurs on some Pixel, the microphone deforms and stops working. The solution: Fit your mouth as close as you can to the microphone outlet, try to seal it, and blow hard. I'm serious. I did it once and it started to work a little bit, then I did it a second time and it totally fixed it. I never had that problem again. You can also use compressed air
Click to expand...
Click to collapse
Doing this using my mouth it won't affect on any components but using compressed air there is a risk, and i did it with mouth i blew hard in charge port and the right slot where the mic existing, but no difference!
Up !
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