[Q] Samsung Galaxy S2 won't boot anymore - Galaxy S II Q&A, Help & Troubleshooting

Hi,
Yesterday, all of a sudden my S2 crashed for no reason and I haven't been able to boot it ever since. First, I put out the battery, put it back in and everything seemed to be ok, but when the screen with the Samsung logo came on nothing happened. I tried this a few times, still the same. So I started to search on the internet for soluitons and found out about the 'recovery mode'. I got it into recovery mode and chose 'reboot', and after that my phone totally stopped working...
Now it won't even turn on or anything, when the phone is on the charger there's no sign that it's charging. I've tried another battery but it stays the same. I've got the phone for 2.5 years and never had any problems with it and never rooted or flashed it.
I've searched this forum a bit and I saw some quite simular problems, but because at first I got into download mode I thouigt my case is a bit different. So, is there anything else I can do to help fix this?

Service centre or local mobile repair shop.

MistahBungle said:
Service centre or local mobile repair shop.
Click to expand...
Click to collapse
You can try this if nothing works at all in the end if you are going to replace your Motherboard
[link] http://forum.gsmhosting.com/vbb/f258/samsung-galaxy-s2-i9100-short-circuit-solution-1537757/[/link]
Be aware to do this thing..

Thanks so far, but can someone tell me how it's possible that these devices just stop working? Never had any problems with it at all.
You guys think an USB jig etc. won't work? I've recently saved all photos/videos.. But I didn't save agenda items/contacts and such, because there was no reason to believe that the phone would crash in near future.

Seriously ? Electronics of all kinds (phones, PC's, whatever) die without warning for all kinds of warnings. Not like electronic components can give you some pop up warning saying 'Oh yeah, BTW, I'm about to bite the dust, you better back your **** up'.
A jig is unlikely to work, but eh, maybe you'll be the 1 in 10,000 cases like this where it will work. So you definitely try one if you can get one.
Saying 'But I didn't save agenda items/contacts and such, because there was no reason to believe that the phone would crash in near future' is beyond ridiculous. If you've got stuff that's really important to you & the loss of that stuff is going to cause you angst, you're a fool if you're not backing it up regularly. Even on a completely stock phone this is a cinch to do (Kies).

MistahBungle said:
Seriously ? Electronics of all kinds (phones, PC's, whatever) die without warning for all kinds of warnings. Not like electronic components can give you some pop up warning saying 'Oh yeah, BTW, I'm about to bite the dust, you better back your **** up'.
A jig is unlikely to work, but eh, maybe you'll be the 1 in 10,000 cases like this where it will work. So you definitely try one if you can get one.
Saying 'But I didn't save agenda items/contacts and such, because there was no reason to believe that the phone would crash in near future' is beyond ridiculous. If you've got stuff that's really important to you & the loss of that stuff is going to cause you angst, you're a fool if you're not backing it up regularly. Even on a completely stock phone this is a cinch to do (Kies).
Click to expand...
Click to collapse
bro calm down
and tell will that capacitor thing will work ??
I mean take a look at that link.. people who have dead s2's without even water damage have able to boot up the phone by removing that capacitor...
what do you think ?

No idea, never tried it (and wouldn't). I'd bite the bullet & pay someone to fix my phone properly or buy another one, and I'd also have all my stuff backed up so I can restore it when I get my phone fixed/to my new phone.
Edit - I'm perfectly calm. I refuse to show any empathy/sympathy to stupid people who don't back important data up & then cry when that data is lost.

MistahBungle said:
Seriously ? Electronics of all kinds (phones, PC's, whatever) die without warning for all kinds of warnings. Not like electronic components can give you some pop up warning saying 'Oh yeah, BTW, I'm about to bite the dust, you better back your **** up'.
A jig is unlikely to work, but eh, maybe you'll be the 1 in 10,000 cases like this where it will work. So you definitely try one if you can get one.
Saying 'But I didn't save agenda items/contacts and such, because there was no reason to believe that the phone would crash in near future' is beyond ridiculous. If you've got stuff that's really important to you & the loss of that stuff is going to cause you angst, you're a fool if you're not backing it up regularly. Even on a completely stock phone this is a cinch to do (Kies).
Click to expand...
Click to collapse
I backed up most of my stuff so calm down please Last backup was like half a year ago so I'm only missing some phone numbers and my agenda. The point is that I would like to know if there's any possibility to save the phone like it was when it crashed? So with messages/settings/apps etc.
akhil17kr said:
and tell will that capacitor thing will work ??
I mean take a look at that link.. people who have dead s2's without even water damage have able to boot up the phone by removing that capacitor...
what do you think ?
Click to expand...
Click to collapse
And what exactly is this?
akhil17kr said:
You can try this if nothing works at all in the end if you are going to replace your Motherboard
forum.gsmhosting.com/vbb/f258/samsung-galaxy-s2-i9100-short-circuit-solution-1537757
Be aware to do this thing..
Click to expand...
Click to collapse
I've read this page but I don't completely get it.. Do I have to get new components or something? I think that page is mostly about water damage... or am I wrong?

Ballie1 said:
I backed up most of my stuff so calm down please Last backup was like half a year ago so I'm only missing some phone numbers and my agenda. The point is that I would like to know if there's any possibility to save the phone like it was when it crashed? So with messages/settings/apps etc.
And what exactly is this?
I've read this page but I don't completely get it.. Do I have to get new components or something? I think that page is mostly about water damage... or am I wrong?
Click to expand...
Click to collapse
yes ... about those people who have water damaged their s2's
but some people whose s2's are dead not aby water damaged also saved by this thing..
It says to remove that Capacitor.. and try to turn on phone again...
Its not a guarantee that it'll work... just an last experiment done on Motherboard that may save it...BEFORE REPLACEMENT

akhil17kr said:
yes ... about those people who have water damaged their s2's
but some people whose s2's are dead not aby water damaged also saved by this thing..
It says to remove that Capacitor.. and try to turn on phone again...
Its not a guarantee that it'll work... just an last experiment done on Motherboard that may save it...BEFORE REPLACEMENT
Click to expand...
Click to collapse
So just remove this thing and no replacement? Sorry if I'm a bit confused, but everyone is saying something else

Ballie1 said:
So just remove this thing and no replacement? Sorry if I'm a bit confused, but everyone is saying something else
Click to expand...
Click to collapse
you can try that..if you have finally decided to replace your motherboard at all...
may be it could...
have you gone to the local mobile repair shop ? what they said ??

I'd rather try everything not to have to replace the motherboard. Cause like I said earlier: If there's any possibility to save the phone like it was when it crashed, so with messages/settings/apps etc. it's better offcourse... Or is it when I remove/replace this capacitor all will be lost also?
I'm going to visit the local store this afternoon to see what they have to say about it... But there's no warranty on this phone anymore so I guess fixing will be (too) expensive.

Ballie1 said:
I'd rather try everything not to have to replace the motherboard. Cause like I said earlier: If there's any possibility to save the phone like it was when it crashed, so with messages/settings/apps etc. it's better offcourse... Or is it when I remove/replace this capacitor all will be lost also?
I'm going to visit the local store this afternoon to see what they have to say about it... But there's no warranty on this phone anymore so I guess fixing will be (too) expensive.
Click to expand...
Click to collapse
what did local repair shop owners said then ??

akhil17kr said:
what did local repair shop owners said then ??
Click to expand...
Click to collapse
First went to local mobile phone store, only thing they did was putting the phone on a charger and say: Can't be fixed. Then I went to the repair store and they said that only looking at it what the problem could be would cost €30,-, and they couldn't guarantee that the problem would be solved then so...?

Ballie1 said:
First went to local mobile phone store, only thing they did was putting the phone on a charger and say: Can't be fixed. Then I went to the repair store and they said that only looking at it what the problem could be would cost €30,-, and they couldn't guarantee that the problem would be solved then so...?
Click to expand...
Click to collapse
Try another shop.... It costs nothing just to check and see..

This friday I will visit a repair store in another town.. See what they have to say about it.
Just for the record: If the USB Jig method works, do I lose my data after all?

I got a USB-Jig and tried to get the phone into download mode, but it didn't work. Are there any other solutions left?

Eh no.

Related

[Q] Galaxy GIO (S5660) bricked, I am unsure.

Hello everyone,
Firstly, I did not find a board dedicated to the S5660. So I posted it here.
Today, I tried to backup my current installation of Android to my SD. I used
a guide on androidpolice(dot)com, while searching for "complete android backup" in Google.
My phone had to be rooted, which it was, so I went on to download and install Clockworkmod's ROM Manager. I opened it up, fixed the permissions and made a backup. Before I could make one, I had to pick a phone model. However, these were all very strange types or brands I never even heard of.
I randomly picked one, and my phone NOT being listed should have served as a warning but alas, and the app started backing up. After it was done, it all seemed normal so I pressed "home" to go back to my main screen and pressed the "lock/power" button so my screen would turn off. I put the phone in my pocket.
Exactly 2 minutes later, I pull out my phone and I notice the screen is black, I push the lock/power button: nothing happens. I hold the lock/power button in the expectation that the phone will boot up since it might have been shut down accidentally. Nothing happens.
I remove battery, re-insert battery. I repeat this over a dozen or so times to no avail. I try the download or safe boot key-combinations (volume down + home + power) and nothing helps.
It's as if either all the keys are broken, something went seriously wrong in the interior hardware or hopefully, (the most simple possibility) my battery gave the ghost.
I went to the shop where I bought the Galaxy Gio and told them about the issues I had, they said they were going to send it to a Samsung Service Center for repairs. After I went home and had browsed the Internet for some possible solutions, I returned to the shop to try out several of the tricks that were listed (inserting battery on the exact same time when you press the buttons), nothing worked.
Does this smell to bricking or just a dead battery?
Before any conclusions are made (it sounds like its bricked though)...dead battery?... Did you try charging it?
Theonew said:
Before any conclusions are made (it sounds like its bricked though)...dead battery?... Did you try charging it?
Click to expand...
Click to collapse
It happened while I was at school, I immediately went to the shop and the guy helping me said he had plugged it in for a short while. I guess I believe him since I did not see it but he said the phone did nothing.
But how come a software malfunction can mess up the physical buttons like the power/volume or lock buttons?
Darmvlinder said:
But how come a software malfunction can mess up the physical buttons like the power/volume or lock buttons?
Click to expand...
Click to collapse
If the software of a device is corrupted, then the hardware won't work properly (if at all). Example: you flash a rom for a device with one button and your device has five, then of course the software wouldn't recognize the other buttons (this is just an example of the hardware part cause if you actually did that, your device wouldn't even start). Also, you said that you just randomly chose one made for another device, for future reference: NEVER flash a kernel, rom, etc. not made for your device or atleast not stated to work on your device.
Theonew said:
If the software of a device is corrupted, then the hardware won't work properly (if at all). Example: you flash a rom for a device with one button and your device has five, then of course the software wouldn't recognize the other buttons (this is just an example of the hardware part cause if you actually did that, your device wouldn't even start). Also, you said that you just randomly chose one made for another device, for future reference: NEVER flash a kernel, rom, etc. not made for your device or atleast not stated to work on your device.
Click to expand...
Click to collapse
Yes, I figured this when I tried to do the actual backup but it seems I was too stupid to stop the entire process.
I have already given it to the store as they will send the phone to a Samsung Service Center. Do you know how the processes of repairing for such phones work?
Also, if the phone is a total brick, it cannot be recovered whatsoever?
Darmvlinder said:
Yes, I figured this when I tried to do the actual backup but it seems I was too stupid to stop the entire process.
I have already given it to the store as they will send the phone to a Samsung Service Center. Do you know how the processes of repairing for such phones work?
Also, if the phone is a total brick, it cannot be recovered whatsoever?
Click to expand...
Click to collapse
The best thing to do is hope they can't repair it . If they happen to get it to work and find out you rooted it, they will just return it to you the way it is now. I hope you didn't tell the guy how this happened...
P.S. - No, I don't know the process they use to recover something like this. I'm no expert in recovering hard bricks (know a few stuff, but not in this case).
Theonew said:
The best thing to do is hope they can't repair it . If they happen to get it to work and find out you rooted it, they will just return it to you the way it is now. I hope you didn't tell the guy how this happened...
P.S. - No, I don't know the process they use to recover something like this. I'm no expert in recovering hard bricks (know a few stuff, but not in this case).
Click to expand...
Click to collapse
The guy asked me whether I had ever let the phone come into contact with water or fluids or if I ever let it fall down to the floor, neither of which have happened in the past. I also told him an update through Kies went awry and caused the system to be unstable till the crash of today.
The dude seemed pretty confident in that the warranty would cover. I don't know. I feel like a giant moron, to be honest.
Darmvlinder said:
The guy asked me whether I had ever let the phone come into contact with water or fluids or if I ever let it fall down to the floor, neither of which have happened in the past. I also told him an update through Kies went awry and caused the system to be unstable till the crash of today.
The dude seemed pretty confident in that the warranty would cover. I don't know. I feel like a giant moron, to be honest.
Click to expand...
Click to collapse
Another future reference (although you dodged the bullet here): never tell your manufacturer (or whoever is supposed to look after the warranty of your device,etc.) that you rooted (or even tried to root) your device. Well, you just have to hope for the best now .
Theonew said:
Another future reference (although you dodged the bullet here): never tell your manufacturer (or whoever is supposed to look after the warranty of your device,etc.) that you rooted (or even tried to root) your device. Well, you just have to hope for the best now .
Click to expand...
Click to collapse
I just sat through a Live Chat session with Samsung. Even though Google does not oppose rooting, Samsung effectively makes a deal out of it. I told him the same story, that an update through Kies made several things pop up on my phone which I did not understand etc. etc.
I am hoping for the best. But I am befriended with someone working in the store that sold the phone to me. He said most techs won't bother with low-budget smartphones (as in trying to grab you by the balls) and will much rather flash the phone with Samsung stock ROM.

[Q] Hard bricked?

Hi,
I read and followed lots of excellent threads on here and successfully rooted my S2. I then flashed it with the Revolution ROM which worked fine, later tried the VK + Siyah which also ran fine.
Today I decided to try WajkIUI but after flashing and rebooting, the phone reset, the button lights came on and then it hung. Now I can't get a thing out of it, no booting, no recovery mode and no sign of it in ODIN.
It sounds completely hard-bricked but I don't really understand how it can be.
Any ideas?
Have tried soft and hard resetting but nothing.
Cheers
Without recovery mode your last best (remote) chance before you send it to Samsung would be a jig.
That's what I was thinking but why would it hard brick if the flash had worked?
And if I send if back to Samsung the warranty will be void anyway won't it?
Unfortunately that one's like asking how long a piece of string is (in other words, who knows ?). If it's a case of the NAND being stuffed as a result of the flash, a JTAG repair may fix it, but you won't know that until/unless you send it to a JTAG repairer.
It may be a hardware issue, cpu might have carked it or something.
Yeah, you've pretty much voided the warranty by putting non-stock firmware on it, but at the end of the day if Samsung can't tell it's been messed with you might get away with a warranty repair/replacement.
You'll only know that if you send it in to them to be looked at. So I guess you've got two choices to consider (not including the remote chance of the jig getting you into download mode).
I guess you could try another battery. Always the possibility it might have died.
Crap. Well, I'll give a jig a go and if that doesn't work then send it back and see what happens.
@ op
did you tried the key press combination to get into download mode? the things you have done has a very less possibility of hard brick.
That's what I thought, but no combination seems to work.
Was the battery full when you flashed?
Sent from my GT-I9100 using Tapatalk
Think it was about 96%.
You never know, it might just be a completely knackered battery. If you're planning on getting it fixed come what may, spending 20 bucks or whatever they cost in your country on another battery won't be the waste of money you might initially think.
If it doesn't fix this problem, at least you'll have a 2nd battery when you do get it fixed. I know I've found having a 2nd battery a godsend since I got mine a month ago, has come in really handy on trips where I've been away for more than a day and has meant I haven't had to worry bout bringing a charger along.
Could a battery just die like that? Seems a bit of coincidence.
Dunno. Anything's possible I guess. Yeah you're right, that would be coincidence. Given what you were doing when it died, I'm betting the NAND is shot & it will need to be JTAG'd either by Samsung or someone else.
mraquinn said:
Could a battery just die like that? Seems a bit of coincidence.
Click to expand...
Click to collapse
Which sucks. That said, according to a site in the UK it costs about £8 plus postage. Have ordered a USB jig just in case, and for £3 it's worth a go.
The really annoying thing is whether to root again if/when I do get it sorted. Am also checking with my network, see if they'll have a go under warranty and I'll forget to mention I was rooting it.
MistahBungle said:
Dunno. Anything's possible I guess. Yeah you're right, that would be coincidence. Given what you were doing when it died, I'm betting the NAND is shot & it will need to be JTAG'd either by Samsung or someone else.
Click to expand...
Click to collapse
On that note....if I wanted to upgrade to ICS, how would that be done without rooting - ie. would the counter look the same? (Long shot)
Yeah if you're going to get it fixed, chances are you'll end up flashing/rooting it again, so the jig will come in handy.
I guess that's something you'll need to decide when you get it back/get a new one. What happened to you isn't the norm tho. The large majority of flashes go smoothly for most people. But the reality is, every time you do it, you do run that small risk of it barfing for any number of a gazillion reasons (which are normally impossible to discover once it's happened). That's the risk people like us who frequent sites like this take.
Yeah if they/Samsung can't tell what happened to it, you'll possibly get away with it. And the fact you rooted it isn't information you have to volunteer to them by any means As to exactly what you should tell them, that's up to you.
Edit to add - Let us know how you get on once you have it sorted. Always useful to have people's experiences on here to give other people it happens to some kind of idea of how it might go down.
mraquinn said:
Which sucks. That said, according to a site in the UK it costs about £8 plus postage. Have ordered a USB jig just in case, and for £3 it's worth a go.
The really annoying thing is whether to root again if/when I do get it sorted. Am also checking with my network, see if they'll have a go under warranty and I'll forget to mention I was rooting it.
Click to expand...
Click to collapse
Well, according to the boffins online I have to go into a store to see if they can repair it. Hopefully they won't be able to check whether it's been rooted or not instore. In fact, if they can't power it on, I don't see how they could.
Random technical question: how can a software/firmware fault stop the hardware from even starting?
My only reference is building a PC - even if you knacker the BIOS and the harddrive, it will still power on so you can access them to put them right.
mraquinn said:
Random technical question: how can a software/firmware fault stop the hardware from even starting?
My only reference is building a PC - even if you knacker the BIOS and the harddrive, it will still power on so you can access them to put them right.
Click to expand...
Click to collapse
Firmware includes the boot sequence and recovery sequence on Android .
power goes to boot on file in effect
Or key combination goes to load recovery or download .
jje
Is that a bit of a flaw, for circumstances just like this?
And, does this mean that the USB jig has no chance of working - or is that the exact reason it might work?
JJEgan said:
Firmware includes the boot sequence and recovery sequence on Android .
power goes to boot on file in effect
Or key combination goes to load recovery or download .
jje
Click to expand...
Click to collapse
i thing jig can solve the problem

[Q] Sudden death!!

Something very strange, I checked the time on the phone while I was seating on my car, then I came home, and when I sat on my desk the phone was completely off. At first I though it might be an empty battery, so I plugged on the wall charger, but NOTHING happened. I tried the charger on another phone and worked, so the problem was the phone.
Took out the battery, put it back again and tried to enter recovery or download mode, none of them worked. (Even the 4 touch keys don´t light up, exactly like when you try to turn it on without a battery).
I left it charging all the night, and in the next morning, it was all the same.
About the phone
Because of the forum, its obvious that is a sgh-i777 AT&T SGSII. I changed many times of ROM, but I was running a custom one called "Alliance", wich is Touchwiz based and so stable, that I decided to keep it (flashed it maybe 3 months ago).
Regarding the installed apps, I had "RAM Manager", on the "more multitasking" preset, also had "STweaks" on the default profile, a task killer called "Speed Booster", "Next Launcher" and a bunch of games.
About the battery
I went to a store and asked to try a new one, but It didn't worked at all. The guy at the store told me that maybe it was a "Motherboard" (or something like that) issue, so I left the phone there to see if the can fix it, but they didn't have any luck. (I have to admit that it wasn't an official Samsung service center, but a friend's shop, so its probable that they dont know much about this kind of stuff). Besides, if you look closely at the phone, you cant see that the screws were untouched, so it seems that they didnt even try to repair it.
Another important thing is the battery "lifestyle" that I always used with the phone: Usage, from normal to exhaustive during the day and let it charging all night, everyday. I notice some alarming overheating when playin hard games (so hot that I quit playing and put the phone on the floor to make it cooler), this maybe has fried something inside.
I insist in the fact that I dont think that the battery is the problem because It didn't worked with a new one.
Well, the last "strage" thing that may have something to do, is that I plugged the USB cable to a "broken" car charger, causing the car fuse to burn, but I dont know if that could affect the phone somehow. (Notice that this episode ocurred 1 week earlier than the sudden death, so I dont think is a problem...)
So, this is it. Hope you can help me, because I miss my phone quite much (1 week no use...) and I would really love to have it back.
Kind regards,
Francis
P.S.: I took a lot of time writting this, try to be polite and helpful with the answers.
How are you trying to get into download mode?
Sent from my GS4 running CM11 Kandy Kane
In the moment I've tried, I did Vol Down + Power Button
Adb portable in my signature can help reboot you to download mode.
Sent from my SGH-I777 using xda premium
In fact, it didnt worked, because the phone does not react when plugged, so it is not detected by the pc nor ADb. Nice try anyways
If your phone does not respond to battery, computer, or wall charger then it is what is known as a hard brick.
Your device may have been damaged by the car charger as well.
Sent from my SGH-I777 using xda premium
@FranAmestoy,
If you are getting absolutely no response from the phone, and nothing you can do has any effect, then try one last thing (if you haven't already). Pull the battery and leave it out. While holding down both volume buttons, plug in the usb cable. The computer will supply the power. This will put a phone into download mode, but if there is no response to this, then at least you know for sure it is not a battery problem.
There is a difference between "hardware failure" and "hard bricked".
Technically speaking, hard bricked means a firmware problem, usually with the primitive bootloader or the primary bootloader. Such a problem can be fixed using equipment and a technique called jtag, by which the damaged bootloaders are reinstalled. This supposes that the hardware is still functioning correctly.
On the other hand, if the phone has damage to the eMMC memory, or some other hardware failure, then the only remedy is to troubleshoot and repair the hardware. This is perhaps what the technician was suggesting when he said it could be a mother board problem.
Judging from your description of the occurence, it doesn't sound like you did anything that would result in a hard brick. But then I don't know if you actually mentioned everything relevant. In order to find out, you would need to get the phone to a competent technician. The guy who owns Mobile Tech videos is highly respected here. If you wish to pursue getting it repaired, I would suggest that you call him and go over the problem with him, find out his prices, see if he thinks it is worth it, etc.
I have used MTV before and I can say their service was wonderful.
Sent from my SGH-I777 using xda premium
Now this is what I call "help"
I have to say many thanks to creepyncrawly and Red_81 for giving me the kind of answer that I was looking for.
In a few minutes I will try that USB power method, and see what I get.
Regarding your suggestion, I do very appreciatte your kindness and recomendation of where to take the phone to, but my problem is that I bought the phone in the USA, and I live in Argentina, so its way out of my reach to get what you recommend. Anyway, a few minutes from home there is an official Samsung store, that apparently, offers technical assistance, so I will try luck by going there.
For now, I still say you many thanks and I will keep you informed about what I get.
Kind regards,
Francis
Red_81 said:
If your phone does not respond to battery, computer, or wall charger then it is what is known as a hard brick.
Your device may have been damaged by the car charger as well.
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
If the car charger burned down the phone, how can be possible that it continued working during a week before the dropout? I am not saying that's not the problem, but I dont know if there are any relations with so much time in between...
FranAmestoy said:
In the moment I've tried, I did Vol Down + Power Button
Click to expand...
Click to collapse
No, USB + both volume keys
Sent from my Nexus 7 using Tapatalk HD
Donwload also didnt work...
As the title reads, I still dont have any luck.
Guess the final call will be to take it to the technical service T_T
Are those things "fixable"? Will be impossible to get a new phone if I cant sell this...
(Now Im missing it a lot...)
FranAmestoy said:
If the car charger burned down the phone, how can be possible that it continued working during a week before the dropout? I am not saying that's not the problem, but I dont know if there are any relations with so much time in between...
Click to expand...
Click to collapse
Agreed. I think it unlikely, but it is possible.
FranAmestoy said:
Are those things "fixable"? Will be impossible to get a new phone if I cant sell this... (Now Im missing it a lot...)
Click to expand...
Click to collapse
Hard brick repair with jtag would be around US$50.00 plus shipping. Hardware repair would be at least that much in the US unless you can do it yourself. It may be more economical to replace the phone.
When you go to the Samsung store, ask them if it is still under warranty. The phone can be sent to Samsung for repair if they can not do it at the store. I have no idea what that would cost if it is not under warranty. Here in the US we would ship it off to a Samsung repair shop somewhere after talking to them over the phone. But I've never had to do that so I have no idea.
creepyncrawly said:
Agreed. I think it unlikely, but it is possible.
Hard brick repair with jtag would be around US$50.00 plus shipping. Hardware repair would be at least that much in the US unless you can do it yourself. It may be more economical to replace the phone.
When you go to the Samsung store, ask them if it is still under warranty. The phone can be sent to Samsung for repair if they can not do it at the store. I have no idea what that would cost if it is not under warranty. Here in the US we would ship it off to a Samsung repair shop somewhere after talking to them over the phone. But I've never had to do that so I have no idea.
Click to expand...
Click to collapse
Thanks for the ideas, but will be impossible, because I bought the phone through eBay and I dont have the invoice, also the phone is rooted and with a custom ROM (triangle alert appears), so the warranty is "super-voided", no chances at all to get it back to stock (remember he's dead...)
I will cross my fingers to see if the can tell me if the can fix it, and how much would it cost.
My major concern is that the failure became impossible to fix. In that case, what will I do? I just can't offer a dead phone on internet for $2... Obviously I need to make some money from him in order to get a new one... However I still have some faith in the official store
You would likely get more than a few dollars selling it on ebay for parts. The digitizer and other parts are definitely worth something. But of course it's not going to be $200.00. Anyway, good luck. I hope you find it is fixable.

Galaxy S2 I9100 Wont Turn On

Okay so I just got my new phone
And I noticed it was version 2.3.4
So I read about how to upgrade it to 2.3.6
so I did it with odin and when I started to process
it just froze and I unplugged my phone and turned it off
Then I tried to get it on again but that would not happen?
I also tried to get in download mode again that wont work either
Also when I plug my usb into the phone my computer wont regonize it
Is my phone dead now????
I just had it like for 1 day....
Please help me
remove the battery for a minute, but it back in and press vol down+home key+ power button... maybe it will work this way.
where did it freeze in odin?
did you had your drivers installed correctly?
gigeaky said:
remove the battery for a minute, but it back in and press vol down+home key+ power button... maybe it will work this way.
where did it freeze in odin?
did you had your drivers installed correctly?
Click to expand...
Click to collapse
My driver were installed correctly, before all the problems it would just show up on KIES
And im not really sure were it started to fail in Odin but it looked like odin stopped working and just froze so that's why I removed to usb and turned it off.
And I just tried to get in download mode again but no luck..
Keep trying to get into DL mode; remove battery - put it back in, hold home/vol down/power. Try a jig as well, if you can't get one easily there's a thread in General where people have offered to lend their jigs to other people, there might be someone near you with one.
If you can't get into DL mode & there's no other signs of life from the phone, it's a service centre job. If that happens, play dumb. Say as little as possible. You never know, you might blag it for warranty service/replacement (This is never guaranteed tho given you borked it & they're quite within their rights to charge you).
MistahBungle said:
Keep trying to get into DL mode; remove battery - put it back in, hold home/vol down/power. Try a jig as well, if you can't get one easily there's a thread in General where people have offered to lend their jigs to other people, there might be someone near you with one.
If you can't get into DL mode & there's no other signs of life from the phone, it's a service centre job. If that happens, play dumb. Say as little as possible. You never know, you might blag it for warranty service/replacement (This is never guaranteed tho given you borked it & they're quite within their rights to charge you).
Click to expand...
Click to collapse
Its just totally dead...
but I can send it for repairs right?
its one day old
Oh yeah, of course it can be repaired In similar cases it's often a motherboard replacement. How much that costs will depend on how much labour/parts cost in your part of the world.
MistahBungle said:
Oh yeah, of course it can be repaired In similar cases it's often a motherboard replacement. How much that costs will depend on how much labour/parts cost in your part of the world.
Click to expand...
Click to collapse
I mean the guaranty if I send it to Samsung they would repair it right?
Just got motherboard replaced
Hi,
I just got my motherboard replaced.My phone was out of warranty though.
But your is,
My phone was rooted,but service centre wont be able or try to detect that ,new motherboard replace everything even ur IMEI. So just go to service centre and dont tell them the reason that you tried odin.
first thing,never ever try to remove usb if ODIN frozes.it will brick ur phone.wait for long like 20-30 min for expensive phone.have a coffee in between.
They took 9000 INR which is now 155 usd. Dont worry they will replace it if you dont tell the correct reason and you sud have invoice.
Try volume up_home+power button.
hungryheart said:
Hi,
I just got my motherboard replaced.My phone was out of warranty though.
But your is,
My phone was rooted,but service centre wont be able or try to detect that ,new motherboard replace everything even ur IMEI. So just go to service centre and dont tell them the reason that you tried odin.
first thing,never ever try to remove usb if ODIN frozes.it will brick ur phone.wait for long like 20-30 min for expensive phone.have a coffee in between.
Click to expand...
Click to collapse
I was al new to odin etc
I never thought it would kill my phone
The reason I was trying to update was because my wifi signal was very weak
and with the 2.3.6 update that would have been fixed...
But ill go to the service center and tell them a other story
There are never any guarantees with this. You take the phone in, keep the story simple & you cross your fingers. There have been cases like this where people here have been told 100% guaranteed by people on here they'd get their phone repaired for nothing & they haven't.
If you expect Samsung to fix your phone/the thought of not having a warranty scares you, you don't mess with it in the first place.
MistahBungle said:
There are never any guarantees with this. You take the phone in, keep the story simple & you cross your fingers. There have been cases like this where people here have been told 100% guaranteed by people on here they'd get their phone repaired for nothing & they haven't.
If you expect Samsung to fix your phone/the thought of not having a warranty scares you, you don't mess with it in the first place.
Click to expand...
Click to collapse
well then my phone should just be able to update by itself
but it didn't it also didn't with KIES
so that's why I tried odin...
only option
MistahBungle said:
There are never any guarantees with this. You take the phone in, keep the story simple & you cross your fingers. There have been cases like this where people here have been told 100% guaranteed by people on here they'd get their phone repaired for nothing & they haven't.
If you expect Samsung to fix your phone/the thought of not having a warranty scares you, you don't mess with it in the first place.
Click to expand...
Click to collapse
Only option he has is go to service centre.since he cant go into recovery or download mode.
my samsung service centre repair details
samsung reference number: 8453895812
samsung job: 4152782897
check http://cybersvc2.samsungcsportal.com/cyberservice/csc/account/login01.jsp?locale_id=in_en&ssoUseYn=N&ssoLang=en
click check repair status.
I save 1000inr and told the person to cancelled my request.
If someone try to help ,dont discourge him.
---------- Post added at 03:13 PM ---------- Previous post was at 03:08 PM ----------
soulripher said:
well then my phone should just be able to update by itself
but it didn't it also didn't with KIES
so that's why I tried odin...
Click to expand...
Click to collapse
I didnt said any story,i just told that after driving i tried to access my phone and it didnt power on.it was little heated at that time..
You dont have any other option if you cant go to download or recovery mode.and your best option is go to service centre.
hungryheart said:
Only option he has is go to service centre.since he cant go into recovery or download mode.
my samsung service centre repair details
samsung reference number: 8453895812
samsung job: 4152782897
check http://cybersvc2.samsungcsportal.com/cyberservice/csc/account/login01.jsp?locale_id=in_en&ssoUseYn=N&ssoLang=en
click check repair status.
I save 1000inr and told the person to cancelled my request.
If someone try to help ,dont discourge him.
Click to expand...
Click to collapse
Okay thanks,
When I charge me dead phone it does get really hot!
idk if that's still a sign of life...
Thankyou Captain Obvious.
I'm pretty sure I said in my first post (I did) that it would likely be a service centre job.
And what I also said was you're never 100% every single time guaranteed to get it repaired/replaced for nix if you've messed with it (as the OP has). For some reason, you failed to get that bit. Comprehension not a strong point, eh ?
OP - Phone heating up at back near the top/camera - dead. Sooner you send it in/get it fixed the sooner you'll be able to use your phone again.
hungryheart said:
-SNIP
Click to expand...
Click to collapse
MistahBungle said:
Thankyou Captain Obvious.
I'm pretty sure I said in my first post (I did) that it would likely be a service centre job.
And what I also said was you're never 100% every single time guaranteed to get it repaired/replaced for nix if you've messed with it (as the OP has). For some reason, you failed to get that bit. Comprehension not a strong point, eh ?
OP - Phone heating up at back near the top/camera - dead. Sooner you send it in/get it fixed the sooner you'll be able to use your phone again.
Click to expand...
Click to collapse
Im just going te ask my money back because this phone had a lot of issues
like extremely weak wifi signal, shutting down randomly
and sometimes the touch screen would not react
I ordered my gs2 from Singapore so im going to buy a new one in my country

[Q] please help! Urgent! i cant turn on the phone

please help! My S2 suddenly hang... then it cant turn on anymore
I have tried to enter both download mode or recovery mode, but failed.
I want to get back the file in the internal SD , what can I do? I connect the phone to the PC but the PC cannot detect the phone..
could anyone kindly help me ?:crying:
Service centre or local mobile repair shop.
MistahBungle said:
Service centre or local mobile repair shop.
Click to expand...
Click to collapse
i have tried to go these places but useless.. they only know how to replace the motherboard , they won't help us to deal with the back up issue
You can't solve that issue. It's not possible. The only people who might be able to (and this is probably a 1 in 1000 chance) is a company who specialises in data recovery from dead hard drives, and even that is very unlikely.
do others have methods to help me??
No.
i want to know what 's wrong with my phone....:crying:
when i try to turn on, i feel that the phone is still a bit warm... it's working right??
Something on the motherboard has crapped itself. No, the opposite. Having the phone warm up near the camera is symptomatic of every single case like this we see/have seen on here in 2.5 yrs. You're not fixing it yourself unless you replace the motherboard yourself, and you're not recovering your data regardless of what you or anyone else does.
Now, you can sit here for 4 days, a week, two weeks, a month in denial & maybe have people tell you to try things that might build your hopes up but have absolutely no chance of working, or you can bite the bullet & have the phone repaired or buy a new phone.
The choice is yours.
hahasir2000 said:
i want to know what 's wrong with my phone....:crying:
when i try to turn on, i feel that the phone is still a bit warm... it's working right??
Click to expand...
Click to collapse
Take your phone to local mobile repair shop ... asks for checking short circuit for battery , and Two power IC's .. one located near camera and other lower Right..
ask him to check if something is wrong on both these..
if it does... asks for POWER IC replacement or Motherboard replacement..
If at last nothing works and you are finally going to replace your motherboard anyway
do this thing or ask a technician to do this.. may be it'll work:
http://forum.gsmhosting.com/vbb/f258/samsung-galaxy-s2-i9100-short-circuit-solution-1537757/
Best of Luck..
Let us know what decision you will take.. it'll help others in the forum to solve same dead issue on their phones..
akhil17kr said:
Take your phone to local mobile repair shop ... asks for checking short circuit for battery , and Two power IC's .. one located near camera and other lower Right..
ask him to check if something is wrong on both these..
if it does... asks for POWER IC replacement or Motherboard replacement..
If at last nothing works and you are finally going to replace your motherboard anyway
do this thing or ask a technician to do this.. may be it'll work:
http://forum.gsmhosting.com/vbb/f258/samsung-galaxy-s2-i9100-short-circuit-solution-1537757/
Best of Luck..
Let us know what decision you will take.. it'll help others in the forum to solve same dead issue on their phones..
Click to expand...
Click to collapse
thanks for your suggestion ^^ i will try try
hahasir2000 said:
thanks for your suggestion ^^ i will try try
Click to expand...
Click to collapse
Let us know when your problem is solved

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