Here we go again.
No sooner did we do a factory reset on my son's phone, but it stopped on us again.
To refresh your memory, my son's phone is a dead stock T Mobile HTC One, never unlocked, never rooted, dead stock.
A week or so ago, it went into a boot loop from which we could not recover. We did a factory reset and everything was fine, for a moment. My son went about reassembling his contacts, music, etc., making sure they were properly backed up this time.
After the factory reset, everything seemed to work fine, for a time. But then the first time my son powered off his phone, charged it overnight while off, and tried to power on again, the PIN unlock screen won't come up, so he can't open his phone.
We can get to the bootloader and to the recovery. Tried wiping the cache from recovery mode, but that didn't help.
Is it time for another factory reset? Is there anything that would have potentially caused both problems loading Android/Sense (the boot loop from before and the failure of the unlock keypad this time) that we should investigate?
I love my own HTC One, but my son's opinion of his is quite different, and it's straining family relationships.
Any thoughts? Thanks in advance.
GenerousDad said:
After the factory reset, everything seemed to work fine, for a time. But then the first time my son powered off his phone, charged it overnight while off, and tried to power on again, the PIN unlock screen won't come up, so he can't open his phone.
Click to expand...
Click to collapse
Only info I can find on this suggests another Factory reset.
Do you have any idea what apps he may have installed? I have seen that there is some "beta" keyboard software out there that upon expiration will fail to appear, making it all but impossible to unlock. Of note regarding that is Swiftkey beta software. Their forums have quite a few posts regarding this issue.
Sorry I couldn't be more help. I know of no other way around the pin other than a factory reset.
If you can get the device into fastboot mode plugged into a Windows 7 PC perform the following:
fastboot erase cache
use the volume keys to select bootloader and power to active.
use the volume keys to select factory reset and power to activate.
I will talk to him about apps, but I believe he was using the stock HTC Sense keyboard.
If it's an offending app, will removing the app via his Google account using his laptop and then restarting the phone solve the problem?
Any thoughts as to why this might happen so fast on the heels of the boot loop problem described in my other thread?
Does the Fastboot Erase Cache command do anything different from the Wipe Cache Partition option on the stock Recovery menu? I've tried that already without success.
Thanks for your response.
PhoenixPath said:
Only info I can find on this suggests another Factory reset.
Do you have any idea what apps he may have installed? I have seen that there is some "beta" keyboard software out there that upon expiration will fail to appear, making it all but impossible to unlock. Of note regarding that is Swiftkey beta software. Their forums have quite a few posts regarding this issue.
Sorry I couldn't be more help. I know of no other way around the pin other than a factory reset.
If you can get the device into fastboot mode plugged into a Windows 7 PC perform the following:
fastboot erase cache
use the volume keys to select bootloader and power to active.
use the volume keys to select factory reset and power to activate.
Click to expand...
Click to collapse
I
GenerousDad said:
f it's an offending app, will removing the app via his Google account using his laptop and then restarting the phone solve the problem?
Click to expand...
Click to collapse
Worth a shot, I suppose. Do not know for sure.
GenerousDad said:
Any thoughts as to why this might happen so fast on the heels of the boot loop problem described in my other thread?
Click to expand...
Click to collapse
Coincidence most likely. Really really really bad luck.
GenerousDad said:
Does the Fastboot Erase Cache command do anything different from the Wipe Cache Partition option on the stock Recovery menu? I've tried that already without success.
Thanks for your response.
Click to expand...
Click to collapse
Same. Erases the /cache partition. I use fastboot personally because, well...ok, I really have no idea why I prefer it. Just one of those things, ya know?
Good luck! :good:
Related
Hi!
I try to tell my lovely story, let's hope someone can help me, because i am in a huge trouble.
Today i installed WIFIunlocker on my device, and unfortunately, i gave access to the device administrator right to the application, plus i set up a password. Using the app i realised this is not that iam looking for, so i decided to remove it. Tryed to uninstall it, but for the first try i got an error, later on i realised that i need to turn off the device administrator mode inside the app, everything is fine, i was able to unintall it. Now the nightmare starts...
After uninstalling the app, locking the screen then unlocking the phone, it asks for password. I was a bit surprised because i just removed the related app. Nvm, i just entered my "password", but it was wrong. Before the uninstall it worked, now, after the uninstall it doesn't. At this point i can't do anything with the phone, because iam stucked on the "password screen".
What i did today:
- started from Litening rom v2.0
- i was hopeless, so wiped data/factory reset, wiped cache + darvik cache, formated system+data+cache
- installed LeoMar v2.5
- After the boot the it still asked for the password, i removed the sim-card, and somehow was able to access the phone, but unfortunately it locked itself, the "password screen" popped up again.
- My last try was flashing stock KG6 rom then later on CF-Root, but now i can't boot the phone into recovery mode. Download still works.
- What happends when i try to boot it to recovery, the Samsung Galaxy S 2 title shows up, but after that immediately asking for the "password". Before this, the phone booted fully / i was able the access the recovery mode.
So my question is, what can i do now? How can i get rid of this "password screen?"
Youtube video
Same problem
But I switched off administrator mode before uninstalled
and i used only one password so it can not be wrong.
I think that the app is a joke or a prank?
DID you managed to fix that?
Well I managed to make my phone the same brick as yours.
What now.
Did g4rb4g3 = Garbage did in purpose?
I think using download mode to restore your efs partition backup will fix this since password and pin info is saved on it.
Volume DOWN + Home + Power.
Do you have a custom recovery?
Wipe everything. All of it. Flash a new rom. How the hell is this impossible to remove? Flashing a rom wipes all crap right? Wth..
---
Edit: Seems the app is known for this bug with many others. Mods should take the app down, it's killing devices, turning them unusable. If the dev can reproduce the problem or if someone smart enough could come up with a fix..
prodygee said:
Volume DOWN + Home + Power.
Do you have a custom recovery?
Wipe everything. All of it. Flash a new rom. How the hell is this impossible to remove? Flashing a rom wipes all crap right? Wth..
Click to expand...
Click to collapse
Wrong the password/pin is on the efs partition which is NEVER touched during flashes or wipes.
Or flash a AOSP rom like cm7 or MIUI since they don't use the efs partition for lock settings.
ANd i fixed it again from the brick
Just go to download mode
flush it with stock
after restart try to go to recovery it will ask you about the password
type anything as many timea as it will tell you that if you will try again it will wipe out your internall sd card
of course try once more it will wipe out your sd card and ask you again for password
type anything again and again and it will warn you again that if you try again it will wipe the internal sd card and after that you will see red info that your pass was changed to NULL
restart
and you are in and all is back to normall
mahatma said:
Well I managed to make my phone the same brick as yours.
What now.
Did g4rb4g3 = Garbage did in purpose?
Click to expand...
Click to collapse
You can blame him same as yourself. This story shows that you need to be really careful when you mess with your phone. This true from the developer side and from the user side. At least we have some information about this for the future and we can help people out.
Before I get flamed or eaten up by people who I have so inconvenienced their day by creating a question that has been asked before, I have searched for this.
On the site, and on Google itself for a solution to my problem. So please bare with me and help me out, if you can.
I own an Optimus V. The phone is rooted, but it has no custom ROM installed onto it at all. I had the CM ROM manager, but that was it.
I wanted to factory reset my phone because I was having texting issues, so first thought to mind, lemme just go ahead and reset it. #stupid
Now, the LG logo flashes, fades away and then I am stuck at a black screen (the LCD is still on) and it doesn't go away. I have tried holding home button + volume down + lock button, and home button + volume up + lock button, and even when I press the camera button it occasionally turns on and off. All of the threads here about this issue are all from phones that had custom ROMs flashed onto them, and are all about getting the recovery onto the SD card and installing your ROM off the card.
I don't want that. I just want my phone to turn on again after its reset...
Please help
Also, some information I may have been missing:
The phone is rooted with Gingerbreak 1.2.
If this means anything, I received a replacement phone after September first due to a past issue, so I'm not sure if it has the newer screen or not. Also, I might have put recovery from Clockwork Mod. I'm not sure though, but as stated before, I have not installed any custom ROMs on to this phone.
I factory reset this phone a few months ago while rooted with the same options (although I didn't have the CM ROM manager...).
In other words, as far as I know, I probably did put recovery from Clockwork Mod. I really don't want to go out and buy a new phone
If your phone is just rooted and you do a factory reset it shouldn't hurt the phone at all, If your phone is rooted and have clock work mod installed and did a factory reset it shouldn't hurt the phone at all, when you do a factory reset to a phone all it is doing is erasing info, apps, contacts etc...its not deleting or restoring system files. Now you say that you did a factory reset and now there's a black screen and you can not go into clock work mod (cwm)? did you have cwm flashed from rom manager? I do not understand what you mean "I had the CM ROM manager, but that was it" Do you mean you had clock work mod or just rom manger? Sounds to me like you didn't have clock work mod on your phone at all, when you root your phone flash clock work mod, it can save alot of headaches, if you had cwm you could of just flashed a new custom rom. If you have a warranty for that phone just take it back and tell them it doesn't work and your having problems. I have taken my phone back a couple times at radio shack and it was soft brick and they didn't even notice. Sounds to me like its just a faulty phone that you bought (its normal it happens) nothing that you did at all, hope this helps
ErkelMan said:
I wanted to factory reset my phone because I was having texting issues, so first thought to mind, lemme just go ahead and reset it.
Click to expand...
Click to collapse
First of all: How did you "factory reset" your phone? And sorry to ask, but how can it be that you do not know if you have custom recovery or not? As far as I know the only way to factory reset the phone is to enter the custom recovery and choose the corresponding option, or to start the stock LG recovery which would do this automatically. So how can you not know after having reset which recovery did it?
Anyway, since you are stuck now, there seems no other possibility than unbricking your phone using kdz (please search in the sticky section) or getting it to service.
I assume he ment Factory reset from the options in the phone...settings/privacy/factory reset
Sent from my HTC Wildfire S using xda premium
Android311 said:
I assume he ment Factory reset from the options in the phone...settings/privacy/factory reset
Click to expand...
Click to collapse
O.k. ... in my (german) P500 this option - which I was not aware of until now - would have to be translated to "reset memory/storage", but not "factory reset" which I only knew from custom recovery. Anyway, in my opinion this should not be capable of bricking a device, because all it should do is delete the /data partition.
And even more it should under no circumstances be capable of corrupting the recovery partition... therefore I can only repeat my previous suggestions (assuming that accessing recovery is not working):
1) Try unbricking using kdz; or
2) Go to LG service.
Considering the description of the thread starter I would believe that the hardware is defective.
One other thing to the thread starter: What do you mean by "lock" button? The power button? The combo for accessing recovery is holding home+vol- and then pressing power until recovery starts. And what do you mean by "camera" button??? There is no such button on my P500 at least... And what does it mean when you say the device starts when pressing this "camera" button?
Mine says factory data reset, that's what I'm trying to understand why and how it bricked
Sent from my NookColor using xda premium
Please help me,
Phone is having problems, started out this morning when I woke up. I restarted my phone and all of my apps in the folders got all dumped out of their sorted folders, not a big deal I thought I will restart my phone again to see if that helps. After I restarted my phone again, I got all sorts of crashes and force close message and that got me in a loop where after I force close it, it tries to run the program again and goes back to crashing in a loop. Mainly TW launcher and some other start up apps.
I researched online and followed instructions on how to wipe the cache in recovery mode and try to see if that helps. That didn't help at all. After exhausting all options, I have decided there is no other choice but to do a factory reset on my phone. I cannot have an nonoperational phone as I have to make and receive called throughout the day for my business. After I factory reset my phone, it reboots in like normal except for a few problems. The home button doesn't work, the lock screen PIN doesn't function, and the power button menu only has power off option.
Isn't the factory reset suppose to bring my phone back to when I bought it new? Those problems were not there when I first bought my phone. I did not flash in another rom, it's on stock rom but only rooted before.
I searched and found this thread,
http://forum.xda-developers.com/showthread.php?t=1246439
My knowledge on Android cell phones isn't as advance as needed to follow those instructions. Is there another method to fix those problems, or can someone help me with plain English.
Thankyou
Bob
Seems like a corrupted firmware to me, if you want to go the easy way, we follow here, try flashing a new stock rom via Odin(you will have to read and follow instructions carefully though) , if you want to go the Samsung way you can use Emergency Recovery in Kies (easier but slower).
Sent from my GT-I9100 using xda app-developers app
86b said:
Please help me,
Phone is having problems, started out this morning when I woke up. I restarted my phone and all of my apps in the folders got all dumped out of their sorted folders, not a big deal I thought I will restart my phone again to see if that helps. After I restarted my phone again, I got all sorts of crashes and force close message and that got me in a loop where after I force close it, it tries to run the program again and goes back to crashing in a loop. Mainly TW launcher and some other start up apps.
I researched online and followed instructions on how to wipe the cache in recovery mode and try to see if that helps. That didn't help at all. After exhausting all options, I have decided there is no other choice but to do a factory reset on my phone. I cannot have an nonoperational phone as I have to make and receive called throughout the day for my business. After I factory reset my phone, it reboots in like normal except for a few problems. The home button doesn't work, the lock screen PIN doesn't function, and the power button menu only has power off option.
Isn't the factory reset suppose to bring my phone back to when I bought it new? Those problems were not there when I first bought my phone. I did not flash in another rom, it's on stock rom but only rooted before.
I searched and found this thread,
http://forum.xda-developers.com/showthread.php?t=1246439
My knowledge on Android cell phones isn't as advance as needed to follow those instructions. Is there another method to fix those problems, or can someone help me with plain English.
Thankyou
Bob
Click to expand...
Click to collapse
Last year this happened to me too.But a Factory reset solved everything for me.Try via Odin,and flash XWLP7 firmware(search on Sammobile,it's android 4.0.3).Then do a Factory reset again.
Thank you both of you for your advice and help.
This phone never cease to amaze me, today my phone decided to be in a good mood and every problem I mentioned in my original post has been solved by itself. I can skip re-flashing my phone for now. I have now switched to Go Launcher instead of using the TW Launcher, hopefully it's more reliable and I wouldn't have to do a factory reset again and potentially bringing those problems.
It happened to me as well exactly the same thing att galaxy s4
Sent from my SGH-M919 using xda app-developers app
Hi everyone,
I have a Galaxy S II from Bell Canada and it was recently updated via Kies to Android 4.1.2 a couple weeks ago. I've been having all sorts of problems with it since the update, including random freezing, crashing, and so on, so I intended to backup and factory reset this weekend. Before I could do that however, it shutdown and now I can't boot it back up.
Symptoms:
- The phone gets past the Samsung Galaxy S II animation, but then goes immediately to the glowing SAMSUNG logo and stays that way for several minutes before shutting down.
- Battery power is not an issue. Half-full to full battery makes no difference.
- Connecting it to my PC allows Windows 7 to install most of the needed drivers, except it fails on 'MTP USB device failed'. This might simply be because the phone doesn't fully boot.
What I've tried:
- Multiple reboots (shutdown and restart)
- Removing the SD card and multiple reboots
- Wiping the cache partition several times and booting via the stock recovery menu (reached by Volume + Home + Power)
I have backups but from several months ago, so anything I can do to flash the firmware and retain my data would be appreciated. I've looked at other threads but many users seem to have slightly different issues or are with other carriers. I haven't played around with flashing or anything since getting the phone two years ago, so I don't know how much of a difference their steps would be from mine.
The phone is either just inside the warranty period or just outside... I don't have the exact date if that makes a difference here.
Any help tracking down the issue or helping to get it back to functional would be appreciated.
Firstly, from your post it looks your phone is not rooted. If that is the case then i am afraid we are left with not much options to try.
I would advise, if u want to come out of this issue and data is not the concdrn then do a hard reset by getting into the recovery console.
And, if you are rooted than simply reinstall the rom without resetting anything. This will bring back the rom and you will also not loose any data.
Sent from my GT-I9100 using xda premium
vishal11in said:
Firstly, from your post it looks your phone is not rooted. If that is the case then i am afraid we are left with not much options to try.
I would advise, if u want to come out of this issue and data is not the concdrn then do a hard reset by getting into the recovery console.
And, if you are rooted than simply reinstall the rom without resetting anything. This will bring back the rom and you will also not loose any data.
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
That's correct, the phone isn't rooted. I'd like to exhaust all other options before attempting something that will wipe the data... is it possible to determine the exact problem some other way?
Nope. If it were me I'd be doing a wipe (and this wouldn't faze me because I back my stuff up regularly).
toast_tcg said:
That's correct, the phone isn't rooted. I'd like to exhaust all other options before attempting something that will wipe the data... is it possible to determine the exact problem some other way?
Click to expand...
Click to collapse
Looks difficult to save the data. But you may try, i am not sure it will work.
find out a compatible rooted kernel. Get into the download mode and with the help of odin flash this kernel. (ensure its *.tar file ).
Once done try to boot the phone. if no luck, clear the cache and then again try. Still no luck, then i am afraid you have to hard reset.
Best of luck.
I have a Coolpad 3300a that's stuck in the splash screen. I've tried a soft & hard reboot (3x). Plugged into comp and it's "recognizes" an Android device, but does not display anything on/from the phone itself. Must remove battery to shut phone off. Have done a "search" pertaining to this problem, but have not been able to obtain a "fix". There are others with the same problem (on the "net" search), so I'm hoping someone here will have an answer for me.
Appreciated:
Rick
69Rixter said:
I have a Coolpad 3300a that's stuck in the splash screen. I've tried a soft & hard reboot (3x). Plugged into comp and it's "recognizes" an Android device, but does not display anything on/from the phone itself. Must remove battery to shut phone off. Have done a "search" pertaining to this problem, but have not been able to obtain a "fix". There are others with the same problem (on the "net" search), so I'm hoping someone here will have an answer for me.
Appreciated:
Rick
Click to expand...
Click to collapse
What were you doing or what did you do before the issue?
Can you get to recovery? Even being on stock recovery can help.
ninjasinabag said:
What were you doing or what did you do before the issue?
Can you get to recovery? Even being on stock recovery can help.
Click to expand...
Click to collapse
Re: ninjainabag
Thank You for responding and my apologies for not getting back to you sooner!. I'll answer in the order of your questions.
#1. Charging the phone via the comp/USB port. #2. Yes, and have been there. However the "recovery" menu on this phone only goes as far as "wiping cache", "wipe data/factory reset", "update from SD card" and "reboot now". Wiping cache and factory reset (3x) accomplished nothing! #3. Agreed, but never installed one (secondary stock recovery). 2 questions now... could I possibly D/l and install an O.S. from the SD card?, and/or use a "recovery" program from the computer through the phone?
Appreciate your response"
Rick
You're fine homey.
Your phones not, but you are. The Coolpad avail is the budget device for people who can't afford a budget device. So there's not much in the way of documentation for the 3300a.
In my personal opinion on the subject, you'd seriously just be better off picking up a new one.
-no recovery.
-no stock firmware available
-no support on the web (xda, AF, 4PD)
What service provider are you using? If you're looking to replace the phone. I can give a couple of suggestions that would help you make sure this doesn't happen again.