LG Tone+ Bluetooth headset - intermittent drops - AT&T LG Optimus G

Not sure if it's my phone or my headset. Occasionally while talking the headset will tell me it's out of range and then reconnect (the phone is usually in my pocket or hand). I'll miss about 10-15sec of the conversation. Sometimes it'll do it repeatedly other times not as often. I don't have another Bluetooth headset to test with. I've had the headset about 8mths and this started happening about a month ago.
Any ideas?
Slimkat 4.4.2 weekly 2388
ATT JB Radio
- sent from my SlimLG

I have the exact same headset and I have never had that problem. I'm on the slimkat weekly 2560. It doesn't even start cutting out until I'm half way across my house.
Sent from my LG Optimus G using XDA Premium 4 mobile app

K. Thanks. I'll look into a warranty claim.
Anyone know how/if different radios could affect this?
- sent from my SlimLG

DraginMagik said:
Not sure if it's my phone or my headset. Occasionally while talking the headset will tell me it's out of range and then reconnect (the phone is usually in my pocket or hand). I'll miss about 10-15sec of the conversation. Sometimes it'll do it repeatedly other times not as often. I don't have another Bluetooth headset to test with. I've had the headset about 8mths and this started happening about a month ago.
Any ideas?
Slimkat 4.4.2 weekly 2388
ATT JB Radio
- sent from my SlimLG
Click to expand...
Click to collapse
Hi,
I would like to share an interesting observation I have also made about Bluetooth disconnections with phone in the pocket.
1) When the phone is in my shirt pocket, and I turn my head to its extreme, sometimes (not always), the connectivity gets disrupted. but unlike your experience, this is only for a secong, and as soon as I turn my head back to normal viewing angles, its ok.
2) with phone in trouser pocket, if I place my hand over the phone same disconet happens depending on which part of the phone gets covered.
Based on these two observations, and knowing that Bluetooth is a short range , line of sight connection, there is something in the materials your clothes include that probably inhibit the line of sight connectivity.
Hope that helps in understanding the momentary loss of BT connection, but not for a 15 seconds like you seem to be experiencing.
cheers
milind

Bluetooth car audio disconnect and connect in cycle
I am experiencing similar issue with bluetooth audio calls in my car. I tried two separate KitKat roms (PSX & Beanstalk 4.4.225) and in both versions, phone bluetooth disconnected and reconnected, it seems like 20 seconds cycle. It would drop for about 5 seconds. I noticed the first it dropped was when the screen turned off. It is impossible to carry on a conversation as it would constantly connect and disconnect. Is this an issue with every kitkat rom?
I have E970.
milindchitale said:
Hi,
I would like to share an interesting observation I have also made about Bluetooth disconnections with phone in the pocket.
1) When the phone is in my shirt pocket, and I turn my head to its extreme, sometimes (not always), the connectivity gets disrupted. but unlike your experience, this is only for a secong, and as soon as I turn my head back to normal viewing angles, its ok.
2) with phone in trouser pocket, if I place my hand over the phone same disconet happens depending on which part of the phone gets covered.
Based on these two observations, and knowing that Bluetooth is a short range , line of sight connection, there is something in the materials your clothes include that probably inhibit the line of sight connectivity.
Hope that helps in understanding the momentary loss of BT connection, but not for a 15 seconds like you seem to be experiencing.
cheers
milind
Click to expand...
Click to collapse

bkl6 said:
I am experiencing similar issue with bluetooth audio calls in my car. I tried two separate KitKat roms (PSX & Beanstalk 4.4.225) and in both versions, phone bluetooth disconnected and reconnected, it seems like 20 seconds cycle. It would drop for about 5 seconds. I noticed the first it dropped was when the screen turned off. It is impossible to carry on a conversation as it would constantly connect and disconnect. Is this an issue with every kitkat rom?
I have E970.
Click to expand...
Click to collapse
It must be a KitKat related issue because I didn't have the issue on JB (SlimBean). Thought it may have something to do with the radios. It's intermittent which is a blessing and a curse. I can go a week or two with no issue...then multiple times on a one call (I could put the phone down and make a sandwich if mom is talking...she'd not notice...thus a great tester for this kinda stuff)
I've tried several (if not all) KK radios...no noticeable impact on this issue.
I'm also on the e970.
Note: I'm not losing connection for 15 sec. The headset says 'out of range' then immediately 'connecting'...but it takes time to reconnect and get the phone conversation back. I usually power cycle the headset since it seems more likely to be stable...otherwise it's likely to disconnects/reconnects over and over and over.
- sent from my SlimLG

Yes, this really seems to be KitKat issue. I installed ParanoidAndroid and it was somewhat better in a sense, it didn't disconnect/connect as often. I do think, bluetooth gets killed when the screen is turned off and then gets turned back on. I can provide with a log file if someone has any ideas on this issue. Definitely I do want to drive handsfree.
DraginMagik said:
It must be a KitKat related issue because I didn't have the issue on JB (SlimBean). Thought it may have something to do with the radios. It's intermittent which is a blessing and a curse. I can go a week or two with no issue...then multiple times on a one call (I could put the phone down and make a sandwich if mom is talking...she'd not notice...thus a great tester for this kinda stuff)
I've tried several (if not all) KK radios...no noticeable impact on this issue.
I'm also on the e970.
Note: I'm not losing connection for 15 sec. The headset says 'out of range' then immediately 'connecting'...but it takes time to reconnect and get the phone conversation back. I usually power cycle the headset since it seems more likely to be stable...otherwise it's likely to disconnects/reconnects over and over and over.
- sent from my SlimLG
Click to expand...
Click to collapse

Well, I think it may not be kk problem after all because I installed CyanogenMod version 11-20140225-nightly-e970 and I did not experience any issues so far. I will update if I encounter this issue in future.
When I had installed paranoidandroid beta 6, I did not have to install any radios either but still had issue.
For CM11, I did not have to flash any radios either and it is working without any issues till now.

Related

[Q] Calls dropping/Bluetooth disconnecting

I love the Vibrant. Most things work fabulously, however, I'm on my 3rd one (for completely different and unrelated reasons), and this issue just won't go away. It's ironic, all of the whiz-bang functions work flawlessly, but the issues with the basic functioning as a PHONE are getting old. When I'm on the road, more times than not I will be in the middle of a call, and it will plain drop. I NEVER had a call drop with the trusty dusty G1 for almost 2 years. I may have narrowed it down to one of 3 things, but they are not consistent: 1) If I have rebooted and forget to turn off the "auto update of time" function, and it does it's thing, it drops then. If I get another call while I'm on a call, it will do it then. If I'm using Google Voice, it seems to happen even more frequently. The other annoying thing is that every day, at least several times a day, I will try to make or answer a call and the Bluetooth will have plain disconnected randomly. I have Jabra JX10's for both home & the car. Is there anyone else who has had these issues, and have any insight as to what may be causing them? It did both when I had just gotten each, so I can't see that it's the ROM, kernel or lagfix. I've asked this before, and I hate to use the "F" (Froyo) word, but if it comes, will it include a new/stronger radio that maybe the issues will be solved? Oh yeah, one final thing, and this may be solely Google Voice related, but often when a call drops or fails to connect, if I try to make another, I hear an ear piercing ridiculous static sound until I reboot. Someone please tell me that I am not the only one who has ever had these issues and that my phone is possessed by aliens. TIA...

Bluetooth Disconnects

Has anyone had issues with bluetooth phone and media disconnecting randomly with the rezound? I have the rezound paired with my 2011 Acura TL, and I've had it just randomly disconnect 4 or 5 times now. Sometimes just media disconnects, sometimes both, sometimes bluetooth shuts off entirely? Anyone else notice weirdness?
I use a blueant t1. When an incoming call comes in, it is fine. Occasionally, when I make an outgoing call, I have to shut off the blueant and turn it back on to make it work even though it says it is connected.
One time I would turn it on and 3 seconds later it would turn itself off. Reboots or battery pull did not fix. I had to do a factory reset. Verizon said was probably some software I loaded, but I have since restored all the same apps and happened once for like 10 minutes, but never again. I looked and it was in performance mode too. Otherwise, I have had mine disconnect but never during a call, maybe only once. I also have an issue with it coming into the middle of a sentance during navigation if using my bluetooth speaker. It works fine without the bluetooth, but not with it.
I don't think so. I used it in my car for 2.5-3 hour trips over the holidays and it has been solid. Used it for calls and streaming music from my phone and mostly streaming podcasts from internet.
I could swear I read something about someone having disconnect problems in his car but I searched and couldn't find it. Something about it disconnecting in his car when he held it a certain way.
Found it!:
http://forum.xda-developers.com/showpost.php?p=20741052&postcount=397
feralicious said:
I don't think so. I used it in my car for 2.5-3 hour trips over the holidays and it has been solid. Used it for calls and streaming music from my phone and mostly streaming podcasts from internet.
I could swear I read something about someone having disconnect problems in his car but I searched and couldn't find it. Something about it disconnecting in his car when he held it a certain way.
Found it!:
http://forum.xda-developers.com/showpost.php?p=20741052&postcount=397
Click to expand...
Click to collapse
Thanks. I'll try that out. I always have it in my inside jacket pocket in the car, so it's definitely not the way I'm holding it.
I rarely use the phone over bluetooth, but loves me some A2DP.

Bluetooth Headset issues

Anyone experiencing coverage issues with a bluetooth headset? I have read that there are issues with bluetooth and automobiles, but hadn't seen anyone have any issues with headsets. I have a Sony SBH-80 and when device is in my pocket, I have breakup. When I reboot, it temporarily works great, but slowly degrades again. It used to be only my back pocket, now even it it's in my front pocket I have issues. I did not have this issue with my G4. Oh, and I'm only 5' 7", so it's not like it is a great distance between my headset and my phone!
I just bought the v10 two days ago and I'm experiencing this problem as well. I listen to podcasts while asset work, and when the phone's in my pocket, the signal constantly breaks up. But if it's on the table in front of me or in my hand, it's fine. Very frustrating. Hopefully LG will address the issue in an update soon.
Pr0f0und said:
I just bought the v10 two days ago and I'm experiencing this problem as well. I listen to podcasts while asset work, and when the phone's in my pocket, the signal constantly breaks up. But if it's on the table in front of me or in my hand, it's fine. Very frustrating. Hopefully LG will address the issue in an update soon.
Click to expand...
Click to collapse
I wonder if its the headset or the phone? I believe it must be the phone, because past LG phones had bluetooth issues, and I've read where people with this phone are having bt issues with their cars, so I hope that's it. I love the headset - tremendous sound for a bt and awesome battery life!
Just noticed - I gave you your first "Thanks"!
ShermCraig said:
I wonder if its the headset or the phone? I believe it must be the phone, because past LG phones had bluetooth issues, and I've read where people with this phone are having bt issues with their cars, so I hope that's it. I love the headset - tremendous sound for a bt and awesome battery life!
Just noticed - I gave you your first "Thanks"!
Click to expand...
Click to collapse
Good point. I'm almost positive it's an issue with the phone because I've used the same bt headset (Samsung HM3300) with my HTC One and LG G4 (this is my third HM3300. I keep losing them lol so the one I'm using is actually almost new).
Whether it's this specific phone or actually the V10 model, I can't tell, but I'm leaning towards the latter. Not sure it's worth exchanging the phone since I've spent hours setting it up already lol. But maybe I'll get to the point where I can't take it any more because I rely heavily on using my bt headset.
Actually between these posts, I plugged in my charger and walked 15 feet away and my bt signal was fine. But as soon as it goes in my pocket, the signal gets choppy. I dunno.
Thanks for my first like! ?
I also have a Sony SBH-80 headset and it worked with no problems connected to my Note 4. I just got my V10 on 11/1 and have had several issues with my SBH-80 connected. Sometimes when talking through my headset voices sound "electronic" and I cannot even get the phone to show disconnected from the headset when the headset is turned off. I also cannot manually disconnect. I have to reboot the phone. I'm not sure when is going on here but its about to drive me crazy. I also have a pair of LG Infinims that I have not yet paired. I am going to par them tomorrow and see if I have the same issue but I like my SBH-80s much better and hope that LG fixes the issue. Hopefully they will roll out an update to fix the bluetooth issues that I have been reading about in the forums.
ShermCraig said:
Anyone experiencing coverage issues with a bluetooth headset? I have read that there are issues with bluetooth and automobiles, but hadn't seen anyone have any issues with headsets. I have a Sony SBH-80 and when device is in my pocket, I have breakup. When I reboot [reboot what?], it temporarily works great, but slowly degrades again. It used to be only my back pocket, now even it it's in my front pocket I have issues. I did not have this issue with my G4. Oh, and I'm only 5' 7", so it's not like it is a great distance between my headset and my phone!
Click to expand...
Click to collapse
I have HBS-730, and I've had some luck rotating the phone 180 degrees in the pocket - upside down. The way I see it, it brings the sensor ~15 centimeters closer to the ears. If that does not help, usually restarting the headset helps.
And I just got this new phone too.....
Well...this is disappointing. After reading thru this thread and others, I can now confirm that it definitely is my new LG V10 having BlueTooth Connectivity Issues. I paired it to my Samsung Level BT headset and when I put my V10 in my back pocket, my front pocket or my jacket pocket, the sound begins to Sputter and Crackle and Pop. When I take the V10 out of my pocket and hold it in my hand, the audio plays just fine. It's winter time in NYC and I cannot walk these streets holding my phone in my exposed hands to hear my music clearly. Really upset now with this LG V10....and I was just beginning to settle in with it too. I did a little research and found a possible solution. I intend to test it on my subway ride to work....
How to fix LG V10 Bluetooth issues:
Turn on the LG V10
Go to home screen and select the app icon
Then select on the settings icon
Browse for the Application Manager
Display All Tabs by swiping either right or left
Select on Bluetooth
Select to stop it forcefully.
Now clear the cache
Select clear the Bluetooth data
Select Ok
Finally restart the LG V10
If the steps above don’t work, try performing a wipe cache partition on your LG V10. After that, try to connect the LG V10 with another Bluetooth device in range and it should work. These instructions should be able to solve any Bluetooth problems you have on your LG V10.
And here's the link to the Wipe Cache Partition incase the the BT Fix didn't work:
recomhub.com/blog/lg-v10-how-to-clear-the-cache/
Happens with my Earpiece also. Gonna try above. Thanks

Wifi and Bluetooth randomly dropping out

So I've noticed that randomly throughout the day my phone will randomly disconnect from Wifi and Bluetooth. It always drops both at the same time then reconnects.
Has anyone else had this problem?
For me the Mobile Connection Drops every few seconds.....No Network...4G TLE with 5 Bars.......No Network...4G TLE with 5 Bars.....No Network...4G TLE with 5 Bars.....No Network...4G TLE with 5 Bars...
Got my My LG G5 from T-Mobile... After 3 days the phone has been overheating, and every 10 seconds it drops Mobile Connection...I went through a plethora of tests with T-Mobile Support and they determined that I need a replacement device...so waiting for the replacement...One other thing, I notice this happened after calling T-Mobile to Unlock the device...So not sure if there is any correlation between my issue and T-Mobiles Unlock App, T-Mobile said the two were not related.
WiFi is unstable for me, too. Disconnects randomly every hour or so. I mostly notice it when casting to my Chromecast. I have to reconnect to the app in order to regain control. I've tried multiple routers, and the problem is reproducible with both. Bluetooth hiccups, too, but never fully disconnects. I haven't noticed that the WiFi and Bluetooth disconnects coincide. Mine is AT&T branded.
I've got a similar issue, only the wifi is fine most of the time, but Bluetooth skips every few minutes and has completely dropped twice. I'm exchanging my device tomorrow to see if that fixes it. I also got a crap battery as well. Kinda disappointed with this $700 purchase.
xbenjii said:
So I've noticed that randomly throughout the day my phone will randomly disconnect from Wifi and Bluetooth. It always drops both at the same time then reconnects.
Has anyone else had this problem?
Click to expand...
Click to collapse
Me too, i disappointed
Okay so, I've only managed to reproduce it on 5GHz networks. It doesn't seem to drop out on the 2.4GHz band. Bluetooth doesn't drop out either.
Scrap that, just happened again at work on a 2.4GHz connection. Hopefully it's just a software bug that will be fixed in a later patch.
I have 5Ghz wi-fi at home and it's been rock solid. Have also had no issues with bluetooth. Hope you get it figured out.
Both bands Wi-Fi & BT rock solid for me too. The BT in particular seems much stronger than my 6P which had occasional drop outs even at close range.
Sent from my LG-H850 using Tapatalk
I notice that it reports "Avoiding poor connection" in the WiFi menu when it's disconnected. I'm sitting in the room with the router, so maybe the "poor connection" detection is too aggressive.
Mine just starting dropping WiFi while the screen is off, I check the settings and everything is setup right it just started to happen today. I would F/R the phone and see if that helps
I exchanged mine for a new one, and the WiFi connection remains inconsistent.
xbenjii said:
So I've noticed that randomly throughout the day my phone will randomly disconnect from Wifi and Bluetooth. It always drops both at the same time then reconnects.
Has anyone else had this problem?
Click to expand...
Click to collapse
Mine also does this and seems to be getting worse also vibrations have also stopped all together
I can't even get through 1-2 songs on bluetooth before it disconnects and plays through my phone speakers... it has zero issues connecting in the first place and sounds fine, but then just drops.
I do have pretty unreliable wifi at home so I'm playing some music with wifi switched off to see if it could somehow be related to wifi dropping, but these songs I'm playing are cached to my phone from Play Music so that'd seem weird to me..
Also wondering if hardware and distance has an issue with it. I had it 2-3 yards away from my bluetooth shower speaker when it disconnected. I'm playing it right next to it now and so far into song 2 with no issues. I've never had this issue with my G4, which is a bummer, because that phone was a piece of junk that my G5, otherwise, outclasses in every possible way.
To update, the Bluetooth issues absolutely seem to be linked to wifi drops, at least from my testing. Even playing local media, I noticed both dropped at the same time, but I played through 5 songs with my wifi toggled off and not a single problem.
Those of you with issues in the car, is your wifi toggled off completely? I'm wondering if it's affected by having wifi on, or just by a random wifi drop.
I've had wifi issues with every Android phone I've owned since IPv6 became normal in home routers. I blame Google for refusing to use DHCPv6, the most widely used dynamic network addressing protocol, instead using some weirdass protocol called RDNSS which NOBODY uses. I've found the best fix is to ensure your router is set to stateless autoconfiguration for IPv6, but it doesn't fix it completely. Those who have a router that can shut v6 off, try it out. Xfinity doesn't let you.
I will say my g4 behaved the exact same way on wifi, but I don't remember Bluetooth having issues. I don't use it much, though, since I have an AUX in my car and Chromecast music.
Having the same issue as well. Fought with sprint for weeks and went through a few replacements in that time... Got the G5 as a free upgrade and it's doing the same thing. Done with LG devices...
Yes, and I just made a thread about it. Oops. Anyone try resetting phone? I'm about to but that's a pain having to bring it all back and make sure I back everything up.
WIFI Problem
Kinolay said:
I exchanged mine for a new one, and the WiFi connection remains inconsistent.
Click to expand...
Click to collapse
Has anyone managed to solve it?
Kinolay said:
I exchanged mine for a new one, and the WiFi connection remains inconsistent.
Click to expand...
Click to collapse
That is not promising as I've had this issue since day one hoping an update would solve it to no avail trying to avoid getting a replacement.
My last phone did the exact same thing. For 2 years. Also constantly closing apps I was using, freezing, and my keyboard would disappear frequently. It did it from Day 1. It was a nightmare.
Finally got a new phone (and moved up to Marshmallow,) and the drops have started happening after less than 1 week. They really need to find out what's causing this!

Three Bluetooth issues

Hello. Picked up an Xperia X a couple months ago and have been generally happy with it, though I'm having some bluetooth issues ranging from annoying to infuriating that are preventing me from really enjoying this phone. Hope some of the gurus here can provide a some guidance on what I can do to fix or workaround these issues.
1. After some period of time listening to music/podcasts/whatever, the phone will automatically drop the volume by half and display the message:
Listening to sounds above the current volume level may permanently damage your hearing.
That's fine and dandy, but I'm controlling the volume through the bluetooth device, and the result is that it drops to a volume so low I can no longer hear it, and while it's a simple thing, it's infuriating every time it happens. Based on prior searches, I know this is a built-in "feature" and I know it's been part of the Xperia phones for a while, but is there any way to disable this behavior? I have my phone rooted, so root-level apps, Xposed modules, etc. are all on the table. This is my number one complaint with the phone, so would really appreciate any help here. Note: to clarify, I want to stop this *behavior*. I've found other discussions about killing similar warning messages, but nothing about how to prevent it from actually lowering the volume.
2. When connected to my car through bluetooth, I don't get metadata from the phone (AVRCP?). Bluetooth problems in general appear to be widely reported for Android 7.1.x on this phone, but most people seem to complain about being unable to pair their device at all. I can pair it fine, but I don't get metadata. However, prior to upgrading to 7.1 (while still on 6.0) metadata worked, and when running OmniROM 7.1.2 on this phone metadata also worked. So, it seems to be a problem with this particular version of the stock ROM for this phone.
Any ideas on how I can fix that? Again, maybe an xposed module or something that I've overlooked? or could I maybe swap out the bluetooth stack from OmniROM, which works fine? This is a much lesser annoyance than the above, but still interested in any suggestions.
3. Finally, this is a more subjective issue, but does anyone else have problems with bluetooth performance in general with this phone? On my last two phones, I kept my phone in my left pocket and played through a bluetooth headphones with the receiver on my right ear with generally no problems, other than the occasional hiccups that seem to affect every android device (at least every one I've used). With the Xperia X, however, trying to play with the phone in my left pocket skips so horribly that it's completely unlistenable. Moving it to my right pocket helps somewhat, but it's still flaky - turning my head sideways such that the receiver is over my shoulder causes skipping. I have to move my phone up into my jacket pocket in order for it to play (mostly) reliably.
Does anyone else have problems like this? Again, I never hard this problem with either of my two previous phones on the same set of headphones (have similar, but not as severe, issues in my car as well). I *did* have this same problem with OmniROM as well, and I have the problem with and without a case, so it seems hardware related, but if the bluetooth hardware was truly this bad I would expect to have seen more discussion about it. So, just wondering - is this just me, or do other people have this problem as well? I know it's unlikely, but any suggestions to improve this? Ie., possible to increase the bluetooth transmitter power or something like that?
Thanks, all. Sorry this turns out a little long, just wanted to properly explain. Looking forward to any suggestions.
I can confirm that on my XX Bluetooth signal is also weak, I have same issues at least with two Sony headsets (SBH60 and SBH80). Also with Bluetooth AptX receiver for my (home) audio it is quite similar, just walking behind corner from direct visibility and audio is choppy...
1. This error message appears very rarely, for me, not every 30 minutes. I have this phone for 1 year now and I encountered the warning 5-6 times.
2. Idk
3. True, Im pretty dissapointed by the bluetooth strenght. Also, the WiFi is super weak too. Very dissapointing.
This also happens on the Tablet Z, where I have external speakers connected. Nannytech run amok.
Replying to old thread, but got just new bluetooth headset and noticed also very poor bluetooth performance on my xperia x. Distance between phone and headset cant exceed half a meter, or music starts stopping and skipping. Even with my ancient backup phone, Iphone 4s, distance can be meters... Very poor desing from Sony.
Bluetooth in general eventually drove me away. Only got midling performance at best, but whatever chip or driver or whatever they were using also had performance issues with custom ROMs. Never found a single ROM not based on stock that worked 100% correctly with bluetooth, and given podcasts and music is probably about 90% of what I use my phone for (combined with Sony ending even security updates long ago at this point), that was a pretty big problem for me.
Ended up buying a Pixel 3a to replace it. My main concern about the 3a is that I wish it was a little bit smaller (really my concern with almost every well-spec'ed phone these days), but the bluetooth in that phone is solid. Longer range and better strength than any other bluetooth device I've ever used. Extremely happy with it.

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