[Q] Cant restore nandroid / Google Play 403 error - Android Q&A, Help & Troubleshooting

I've just flashed my Nexus S with CM11 M3 last night. Works awesome but i have one big problem i cant get rid of: When i try to download anything from Google Play i get a download error 403 message.
Let me tell you what i have tried to fix this:
- wipe dalvik
- clear proxy from apn
- clear cache/data for framework and play store/services
- flash this rom again
- flash gapps twice.
Nothing could solve this problem.
And one more thing: i tried to restore my nandroid backup of cm10 stable but it always fail with this error msg: cant mount system.
Anyone has any idea to help me ?
Thanks in advance!

razorsbk said:
I've just flashed my Nexus S with CM11 M3 last night. Works awesome but i have one big problem i cant get rid of: When i try to download anything from Google Play i get a download error 403 message.
Let me tell you what i have tried to fix this:
- wipe dalvik
- clear proxy from apn
- clear cache/data for framework and play store/services
- flash this rom again
- flash gapps twice.
Nothing could solve this problem.
And one more thing: i tried to restore my nandroid backup of cm10 stable but it always fail with this error msg: cant mount system.
Anyone has any idea to help me ?
Thanks in advance!
Click to expand...
Click to collapse
for playstore problem, there's 2 ways
1. clear all data on playstore
- turn off data packets first
- open setting >applications >Google playstore
- force close, clear cache and data
- reboot
if not working, try this
2. clear proxy
- open setting
- on wireless and network, choose more, the mobile network, access point name, and open the gprs setting, clear the proxy, and save it,

Thanks for you fast answer. I'll try this and come back with results. Thanks.
later edit: So ive found a way to restore my nandroid backup by using Titanium and extract from nandroid. worked perfectly.
@nasheich: worked just like you said. Thanks.

razorsbk said:
Thanks for you fast answer. I'll try this and come back with results. Thanks.
later edit: So ive found a way to restore my nandroid backup by using Titanium and extract from nandroid. worked perfectly.
@nasheich: worked just like you said. Thanks.
Click to expand...
Click to collapse
you're welcome sir

Related

[Q] Unlocking messed up my network.

I have Tmobile and it worked perfect before this. usually had full bars, etc.
after this i dont have anything.. just shows a x(0 bars.). went to apn and tried to fix it and nothing. reinstalled greyblur and nothing. did full wipe and nothing..
about 10 minutes later i got a couple facebook notifications. and saw i had 1 bar! i got excited and then it went back down to x... WTF. went to apn settings and such and it doesnt even show Tmobile network. only i can pick between 2 ATT networks. under signal settings or whatever it says im connected to ATT. I have noo clue what is going on.
Can someone help me please?? Would flashing the stock 1.83 help?? Thanks.
Did you do a backup of /DATA?
nexxusty said:
Did you do a backup of /DATA?
Click to expand...
Click to collapse
no, i did not. if you mean titanium back up then yes. i followed the instructions on briefmobile..
edit: how would that effect networks or whatever it did..?
wooooow.. xD i just pluged my phone into my computer while having motorola software update started and i have full bars now.. this is very weird.
I dont know if i should be happy or worried LOL
I think I'm having a similar issue. The network is working after unlocking but I can't add my Google account, so I'm locked out of the Android Market and Gmail etc..
I am getting the message "Can't establish reliable connection" when I try to add my Google account to the phone.
I have read that the only solution to this is to do a hard reset. If I have unlocked am I safe to do a hard reset?
My other thought was to re-root and restore the Titanium Backup I took before unlocking. Maybe the system settings I saved would fix it? However when I go reboot to Fastboot and try ADB shell it no longer finds my device (USB debugging is enabled and my drivers must be up to date if I rooted three days ago).
If the easiest thing to do is just hard reset I will do that I just need to know whether it is safe after unlocking. I feel like unlocking may have interfered with whatever the phone uses to communicate with servers but I have no clue if that is possible.
Edit: I was able to root again, had not realized ADB will not work from the fastboot screen. fastboot devices showed my phone. I got rooted, side loaded Titanium Backup and BusyBox. Now I am restoring my apps and settings, I will report back if the problem with signing into Google is resolved.
jbgwofo35 said:
I think I'm having a similar issue. The network is working after unlocking but I can't add my Google account, so I'm locked out of the Android Market and Gmail etc..
I am getting the message "Can't establish reliable connection" when I try to add my Google account to the phone.
I have read that the only solution to this is to do a hard reset. If I have unlocked am I safe to do a hard reset?
My other thought was to re-root and restore the Titanium Backup I took before unlocking. Maybe the system settings I saved would fix it? However when I go reboot to Fastboot and try ADB shell it no longer finds my device (USB debugging is enabled and my drivers must be up to date if I rooted three days ago).
If the easiest thing to do is just hard reset I will do that I just need to know whether it is safe after unlocking. I feel like unlocking may have interfered with whatever the phone uses to communicate with servers but I have no clue if that is possible.
Edit: I was able to root again, had not realized ADB will not work from the fastboot screen. fastboot devices showed my phone. I got rooted, side loaded Titanium Backup and BusyBox. Now I am restoring my apps and settings, I will report back if the problem with signing into Google is resolved.
Click to expand...
Click to collapse
Titanium Backup Restore is done now but I am not out of the water yet. I have all of my applications back and in settings under Accounts I have all of my accounts listed now, but when I launch Android Market or Gmail both applications crash. I tried to add another Gmail account to the phone and when I click Next to begin logging in, I immediately get the "Can't establish a reliable data connection to the server" screen, along with an error dialog saying Gmail has stopped unexpectedly.
I can't tell if this means I got further or am really in the same spot as before
So... can anyone answer the question of whether I am safe to do a hard reset after unlocking and rooting?
jbgwofo35 said:
Titanium Backup Restore is done now but I am not out of the water yet. I have all of my applications back and in settings under Accounts I have all of my accounts listed now, but when I launch Android Market or Gmail both applications crash. I tried to add another Gmail account to the phone and when I click Next to begin logging in, I immediately get the "Can't establish a reliable data connection to the server" screen, along with an error dialog saying Gmail has stopped unexpectedly.
Click to expand...
Click to collapse
The problem I run into when using Titanium Backup, is that it restores the app and the data associated with the app, and the data caused force closes for the market (Play in my case) and other apps. Try clearing the cache for them. (From the home screen > Menu > Manage Applications > "App" > Clear Data)
I can't tell if this means I got further or am really in the same spot as before
So... can anyone answer the question of whether I am safe to do a hard reset after unlocking and rooting?
Click to expand...
Click to collapse
I've honestly never tried it, but hard-reset appears to be the equivalent to wiping cache (and dalvik) and re-flashing. You might try wiping your cache and dalvik cache and flashing the ROM again. Trying a "factory" restore after modifying the factory data on your phone doesn't seem like it would work.
twomoses said:
The problem I run into when using Titanium Backup, is that it restores the app and the data associated with the app, and the data caused force closes for the market (Play in my case) and other apps. Try clearing the cache for them. (From the home screen > Menu > Manage Applications > "App" > Clear Data)
I've honestly never tried it, but hard-reset appears to be the equivalent to wiping cache (and dalvik) and re-flashing. You might try wiping your cache and dalvik cache and flashing the ROM again. Trying a "factory" restore after modifying the factory data on your phone doesn't seem like it would work.
Click to expand...
Click to collapse
I did "Clear Data" for Gmail and Market (that is what it is called in my applications list, but the icon says Play).
Gmail is working again! The Market/Play app still gets to a white screen and says "Loading" with the whirly icon then goes away without any information. I see another item in the application list called Google Play Services, should I clear that data as well?
jbgwofo35 said:
I did "Clear Data" for Gmail and Market (that is what it is called in my applications list, but the icon says Play).
Gmail is working again! The Market/Play app still gets to a white screen and says "Loading" with the whirly icon then goes away without any information. I see another item in the application list called Google Play Services, should I clear that data as well?
Click to expand...
Click to collapse
You shouldn't have to. If you're seeing a long loading screen, be patient. If it shows market in one spot and Google Play in another, it's probably trying to update.
twomoses said:
You shouldn't have to. If you're seeing a long loading screen, be patient. If it shows market in one spot and Google Play in another, it's probably trying to update.
Click to expand...
Click to collapse
I decided to try side-loading the Google Play Store since the market is no longer used. I got the apk from http://forum.xda-developers.com/showthread.php?t=1836057.
Now it loads but tells me Authentication is Required. Please sign in. I checked the accounts in the menu and my google account is selected, so I'm not sure what the problem is since Gmail is fine with the account now.
jbgwofo35 said:
I decided to try side-loading the Google Play Store since the market is no longer used. I got the apk from http://forum.xda-developers.com/showthread.php?t=1836057.
Now it loads but tells me Authentication is Required. Please sign in. I checked the accounts in the menu and my google account is selected, so I'm not sure what the problem is since Gmail is fine with the account now.
Click to expand...
Click to collapse
Where did you start in all this? Were you on a custom ROM and are now trying to get back to stock? Are you on stock and trying to unlock the bootloader or root? The direction you're going will help determine what you may or may not want to try next.
twomoses said:
Where did you start in all this? Were you on a custom ROM and are now trying to get back to stock? Are you on stock and trying to unlock the bootloader or root? The direction you're going will help determine what you may or may not want to try next.
Click to expand...
Click to collapse
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
I started with the official Gingerbread ROM from Motorola. I rooted, then unlocked, then rooted again.
My goal is to end up on an ICS ROM but I would like to get a good back up of the stock ROM first, so I want to knock this problem out, back it up, then flash to a custom ROM. You suggested going ahead and flashing the custom rom, I am just worried about making the problem worse by doing that.
The only problem I am noticing is that I cannot get into the Play Store, and I still get the Can't Establish Reliable connection message when trying to add a Google account. However, Gmail is working now but I can't add another account. I have connected to Wifi and I am still having the problem while connected.
jbgwofo35 said:
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
I started with the official Gingerbread ROM from Motorola. I rooted, then unlocked, then rooted again.
My goal is to end up on an ICS ROM but I would like to get a good back up of the stock ROM first, so I want to knock this problem out, back it up, then flash to a custom ROM. You suggested going ahead and flashing the custom rom, I am just worried about making the problem worse by doing that.
The only problem I am noticing is that I cannot get into the Play Store, and I still get the Can't Establish Reliable connection message when trying to add a Google account. However, Gmail is working now but I can't add another account. I have connected to Wifi and I am still having the problem while connected.
Click to expand...
Click to collapse
If you side-loaded Google Play, try clearing any cache (App Data) for it as well. I don't know why your market/play is acting up if all you did was root > unlock > root. Assuming you have flashed CWM Recovery, you may end up having to get Google Apps (usually called gapps) and installing them as a zip to correct this. If so, here are the steps:
Get them from here or browse them all http://goo-inside.me/gapps/ and get the ones you want.
Load them onto the root directory of the phone's SD Card (not the internal memory).
Reboot into Recovery
Choose the option "Install Zip from SD Card" using the volume keys and the lock button
Scroll down to gapps-gb-tegra-20110118-signed.zip (or whichever one you got if you browsed them) and hit the lock button
Scroll down to whichever one says "Yes" in the midst of all the "No"s (I think that's how they're listed)
Reboot when the install is finished. It shouldn't take more than a minute or two.
---------- Post added at 08:08 PM ---------- Previous post was at 08:02 PM ----------
jbgwofo35 said:
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
Click to expand...
Click to collapse
That may explain why I may have had an oops moment in one of them. I'm new to XDA, so I'm trying to help while learning the ropes a bit too. :fingers-crossed:
twomoses said:
If you side-loaded Google Play, try clearing any cache (App Data) for it as well. I don't know why your market/play is acting up if all you did was root > unlock > root. Assuming you have flashed CWM Recovery, you may end up having to get Google Apps (usually called gapps) and installing them as a zip to correct this. If so, here are the steps:
Get them from here or browse them all http://goo-inside.me/gapps/ and get the ones you want.
Load them onto the root directory of the phone's SD Card (not the internal memory).
Reboot into Recovery
Choose the option "Install Zip from SD Card" using the volume keys and the lock button
Scroll down to gapps-gb-tegra-20110118-signed.zip (or whichever one you got if you browsed them) and hit the lock button
Scroll down to whichever one says "Yes" in the midst of all the "No"s (I think that's how they're listed)
Reboot when the install is finished. It shouldn't take more than a minute or two.
---------- Post added at 08:08 PM ---------- Previous post was at 08:02 PM ----------
That may explain why I may have had an oops moment in one of them. I'm new to XDA, so I'm trying to help while learning the ropes a bit too. :fingers-crossed:
Click to expand...
Click to collapse
I'm going to try the Gapps install, but I am having an issue flashing CWM apparently. I follow the instructions here http://forum.xda-developers.com/showthread.php?t=1204500 but I am still not seeing Clockwork Mod Recovery. When I reboot, hold volume down, go to Android Recovery and press up, I still see the Android/Triangle/Exclamation point icon. Press volume down and up and see a blue menu with three or 4 options but none are Install from SD, so I am guessing I'm not successfully flashing CWM.
Edit: I did not delete the system/etc/install-recovery.sh file before flashing CWM. I am trying to do that then flash again, but ES File Explorer will not let me delete the file. My super user may need to be updated, but since I can't connect to the store it won't do it on its own.
I resolved the the issue with CWM thanks to Zestar in this thread: http://forum.xda-developers.com/showthread.php?t=1302423&page=16
I just have to reflash every time until I decide to go for the custom rom. I installed GAPPS from CWM Recovery but I am still having the same issue with being told i need to authenticate my account.
I got a ROM backup while in CWM as well so I think at this point I will just flash a custom rom and see where that gets me. Since I got a copy of the rom I should be able to return to this point in time anyways (could be wrong though )
Thanks for your help, I will report back once I have flashed to a new ROM and see what happens.
I didn't get this done before the weekend was up but got time tonight and flashed to the TopSmarts GingerBread ROM (it is really cool to me, a first time custom rom-er). I was able to get set up on e-mail (don't have a Gmail app loaded yet) but Play Store - which I had to side load - is crashing when I try to add an account still.
I flashed the Gapps from above after flashing the new ROM but none of them showed up when the phone booted into the rom for the first time. Do I need to do something other than install from CWM?
Edit: I flashed the Gapps from TopSmarts and rebooted and was able to get Play Store running. It had a minor hiccup and repeated the sign in process a few times but now it is updating my apps. I am happy with the world again, thank you for your help.
jbgwofo35 said:
: I flashed the Gapps from TopSmarts and rebooted and was able to get Play Store running. It had a minor hiccup and repeated the sign in process a few times but now it is updating my apps. I am happy with the world again, thank you for your help.
Click to expand...
Click to collapse
Glad you got it working. I've never seen the TopSmarts ROM as I am also very new to the custom ROM world. I flashed CyanogenMod 7 Nightly (I didn't know Nightly versions were beta until after I flashed it), and I love it! It took me a couple of tries to get the gapps working too, but once they worked, I haven't really had a problem since.

Cant install anything new from Google Play!

Hi There folks!
I have pretty common problem which has one or more solution,but Google Play just won't download no matter what i try.|
Whenever I want to download something it says error code DF-BPA-09.
I tried to wipe data and dalvik - no success (I don't want to erase data...).
I tried to erase the apps data from the "Apps" Menu - no success.
Any idea on how to make Google Play download apps? , I'm running PShAsisRetail ICS 4.0.4 Stock rooted,The problem started two days ago after restoring my nandroid backup.
Any Ideas?
Thanks
SOLVED!
I don't know how but it did haha.

[Q] Error 495

Hi guys that subject was mentioned a lot of time here,but there isn't a proper responde to that so I have Htc Sensation with AR HD 6.8.0,when i am trying to download some apps from google play it is downloading after few minuter i have error 495 I did everythink what was told about that her clear chache clear data even reinstal my rom it isnt working anybody have any idea what is that?I tried to download via wi fi also via pc please help me?
Same problem here [error 495]
After I installed CM10 on my hd2, I'm having this problem.. Cant update or even download from store but browsing seems fine.. all the other downloading are also perfect.. Any solution other than clearing cache or data or uninstalling updates would be helpful.. Coz I've done all the usual steps. Please help..
I have had this issue for a long time now. I just used to decide that I'll wait till i get home and download over WiFi (which worked).
But that's not a solution!!!
On my JellyBean One X:
1. Go to Settings
2. In Wireless and Networks, tap on More
3. Select Usage
4. Tap on Menu in top-right corner and make sure Restrict background data is not ticked
5. Also, uncheck Limit mobile data usage (a message appears saying that all background data restrictions will be disabled).
It is the background data restriction that causes this issue (atleast for me).
I had done the whole shabang:
Clear google play cache, data, etc. re-login with Google account, reboot, etc. which didn't help.
This seems to have worked for me!
Hope it helps!
mblazej said:
Hi guys that subject was mentioned a lot of time here,but there isn't a proper responde to that so I have Htc Sensation with AR HD 6.8.0,when i am trying to download some apps from google play it is downloading after few minuter i have error 495 I did everythink what was told about that her clear chache clear data even reinstal my rom it isnt working anybody have any idea what is that?I tried to download via wi fi also via pc please help me?
Click to expand...
Click to collapse
Try removing and then adding back your google account. Source: http://appslova.com/blog/2013/08/21/android-fix-error-495-in-google-play-store/

[Q] Finless 1.5 ROM on MK808B and playstore error

hello,
i have android stick mk808B and i have finless1.5 rom on it (stock+goodies) and everything works fine except...
i cannot go to playstore - i get this error:
"Error retrieving information from server. [RH-01]"
i tried almost everything but no luck
so i tried to clear playstore data+clear playstore framework data + playstore list ( or something like that) but still get same error.
i followed complete procedures which i found on the net but no help....
i also removed my gmail account and add it later but didnt help.
i saw on the net that problem is in corupted data ....
thanks in advance....
mladendu said:
hello,
i have android stick mk808B and i have finless1.5 rom on it (stock+goodies) and everything works fine except...
i cannot go to playstore - i get this error:
"Error retrieving information from server. [RH-01]"
i tried almost everything but no luck
so i tried to clear playstore data+clear playstore framework data + playstore list ( or something like that) but still get same error.
i followed complete procedures which i found on the net but no help....
i also removed my gmail account and add it later but didnt help.
i saw on the net that problem is in corupted data ....
thanks in advance....
Click to expand...
Click to collapse
Make sure you have selected the proper time zone and time in settings. It took me a while to figure out that it was set for china. The Play store will not work correctly until you do this. Another thing you could try if that's not the problem, change the encryption type of your router, my stick does work too well on all encryption types.

[Q] HELP! Installed a currupt theme, now can't remove it!

Hi Guys
Been having a problem for the last one week. I'm on CM11 snapshot m7. I installed the One plus one theme, which seemed to run very well until my battery drained completely. Now when I boot my phone, it gives me an error message "unfortunately com.android.systemui has stopped working."
I figured it must be a corrupt theme so I just need to uninstall it. But I can't access settings, as even if I hit "OK" on the error message, the msg keeps reappearing, not allowing me to do anything with my phone.
The last solution I have, of course, is to do a factory reset and flash a working ROM. But then I'll lose all my app data. I tried the following solutions, but in vain. Please let me know if you guys can think of anything else, so as to save my app data! My last Titanium backup was a few months ago!
1. Tried to uninstall the app via adb, but my USB debugging is off, adb doesn't detect my device (and I can't access settings to turn it back on)
2. Tried to boot my phone in safe mode and uninstall the app but even in safe mode it shows the same error message and doesn't allow me to do anything.
3. Tried installing the ROM and Gapps hoping it would replace the filed modified by the theme, and my default theme would be back on.
4. Found an apk for the default (holosense) theme, converted it to .zip and tried flashing it through CWM.
5. Tried flashing the apk via sideload in CWM, but again my USB debugging being off, adb did not detect my phone.
When I had my system ui failure, I was still able to open quick settings drawer and access settings through there even though system ui was constantly crashing...
hawaiisteve said:
When I had my system ui failure, I was still able to open quick settings drawer and access settings through there even though system ui was constantly crashing...
Click to expand...
Click to collapse
Oh! I can't even open the notifications panel
omikhandekar13 said:
Hi Guys
Been having a problem for the last one week. I'm on CM11 snapshot m7. I installed the One plus one theme, which seemed to run very well until my battery drained completely. Now when I boot my phone, it gives me an error message "unfortunately com.android.systemui has stopped working."
I figured it must be a corrupt theme so I just need to uninstall it. But I can't access settings, as even if I hit "OK" on the error message, the msg keeps reappearing, not allowing me to do anything with my phone.
The last solution I have, of course, is to do a factory reset and flash a working ROM. But then I'll lose all my app data. I tried the following solutions, but in vain. Please let me know if you guys can think of anything else, so as to save my app data! My last Titanium backup was a few months ago!
1. Tried to uninstall the app via adb, but my USB debugging is off, adb doesn't detect my device (and I can't access settings to turn it back on)
2. Tried to boot my phone in safe mode and uninstall the app but even in safe mode it shows the same error message and doesn't allow me to do anything.
3. Tried installing the ROM and Gapps hoping it would replace the filed modified by the theme, and my default theme would be back on.
4. Found an apk for the default (holosense) theme, converted it to .zip and tried flashing it through CWM.
5. Tried flashing the apk via sideload in CWM, but again my USB debugging being off, adb did not detect my phone.
Click to expand...
Click to collapse
try formatting cache and dalvik and try rebooting
if it doesnt work do a clean wipe and flash your rom it should do the trick
possibly no other go
for preserving your data
do a nandroid backup first and then do a clean wipe
this way you can extract app+data from nandroid via titanium backup later
hope it helps mate

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