Dear Xda Experts!
My name is Guy, I own an Xda Atom and I critically need your help...
About a month ago my life became miserable as the wifi module of the poor device has stopped functioning completely: It doesn't start when I click Menu->Turn on Wifi, doesn't respond to wireless manager clicks, fails the self diagnostics test etc.
After looking all over the relevant internet forums, I've found This post, suggesting I put the atom in the fridge for a few minutes. I've done that - and suprisingly - the wifi began functioning for a few minutes time. After that, it returned to its normal state of misfunctioning.
I understand that the problem is being caused by some sort of a heating problem within the device.
Is there a solution to this problem?
Rom experts (especially Jiggs) : is there a registry edit that might help, maybe to take some pressure of the processor, or to prevent the disappearance of the wifi as the device heats?
I bought the Atom especially because the wifi ability, as it is highly important to me, and as for now I'm seriously disappointed. The O2's support's laconic response was "Try the official ROM" (My warranty period is over).
Needless to say, I have already tried Hard resets, Rom upgrades of all kinds, flashing and reflashing, taking out the battery for a few days and nothing worked.
Please try to assist,
Your help will be much appreciated.
Thank you all,
Guy Sando.
Same with me.
Hi Guy,
I have the same problem with my Atom.
I tried to reinstall ROMs/Hard Reset and nothing helped.
One day in the morning after charging it all over the night, the WIFI suddenly started to work, but only for few hours.
Hope someone would have an idea.
Yaniv.
Do not used wireless manager or the wrlsmgr. try using Wifi Utilty by ALE**** i forget
Bye try to flash with the AKU 3.3.3 or AKU3.3F
http://forum.xda-developers.com/showthread.php?t=329181
jeffkewin said:
Do not used wireless manager or the wrlsmgr. try using Wifi Utilty by ALE**** i forget
Bye try to flash with the AKU 3.3.3 or AKU3.3F
http://forum.xda-developers.com/showthread.php?t=329181
Click to expand...
Click to collapse
Dear Jeffkewin, thanx for the response.
Do you have a link or maybe a bit more specific name of the software that you recommended? (Btw, Software replacement seems a bit like a long shot, because of the fact that the "fridge-therapy" works for the wifi...)
As for the AKU's - I've tried them both, they're really nice, but none of them has fixed my wifi issue...
Maybe The upcoming WM6 Rom will. I keep my fingers crossed...
Thanks again,
Guy.
Can u goto the Settings, Connections, use the Wi-fi Utility.
Ignore the Turn on and off button. Turn on is turn off, turn on is turn on.. that the only text bugs, but the software is working fine.
Try SPB phone suite wireless icon
it happened to me one time while trying to reflashed ROM. When im going to Wireless Manager, I cant open my wifi. But if im trying to open it in SPB Phone suite , its working...maybe try this software. download it and i will give to you the serial for registration. But first try if it is work then thats the time i will give to you...
jeffkewin said:
Can u goto the Settings, Connections, use the Wi-fi Utility.
Ignore the Turn on and off button. Turn on is turn off, turn on is turn on.. that the only text bugs, but the software is working fine.
Click to expand...
Click to collapse
generalriden said:
it happened to me one time while trying to reflashed ROM. When im going to Wireless Manager, I cant open my wifi. But if im trying to open it in SPB Phone suite , its working...maybe try this software. download it and i will give to you the serial for registration. But first try if it is work then thats the time i will give to you...
Click to expand...
Click to collapse
Thank you Jeffkewin and Generalriden,
Unfortunately, The solutions you proposed are not working. I have tried Phonesuite, Hitch-hiker and many more - none have worked.
I have also tried ignoring the text in the "Wifi utilities" application (In many different Rom versions) - still no good...
Has someone encountered the same problem and got it solved? Is there something about the Rom version that can fix this?
Thanks again,
Guy.
If you're using the official ROM and it's not working, then this is more hardware related. 'Fridge Theraphy' is not normal for your device. You have no choice but to go to service center, have it estimated for cost. You can buy now a brand new Atom at $250 or less.
Alternate solution would be a $50-$100 SDIO wifi card, but I think none would fit the miniSD slot.
There are miniSDIO wifis. They're pretty much the only miniSDIO devices. However, you're still better off getting a new device.
Sounds like your wifi module's overheating. This is a hardware problem (just like cracking speakers) and there's no way to fix it permanently short of a physical repair.
Good News
I had the same problem.
I tried almost every single possible solution which was discussed on this forum, including the Fridge Therapy. Fridge therapy really worked for a couple of minutes.
Finally, I took it to the service center and they said, the problem is with the board and the cost of repair is $400/-.
I was put off and challenged to see, something which works after the fridge therapy will stop working at room temperature.
Finally, I realized, the last thing beyond the ROM which I changed was the MS Active Sync. I had using Active Sync Ver 4.5. It seems to have some conflict. I reverted back to Active Sync Ver. 4.1 and reflased the original rom.
It worked and Active Sync Ver. 4.1 is working perfectly fine for my device. After the WiFi worked, I reflashed it to Jiggs latest WM6 ROM and its working well.
Might sound wiered, but the fact, I could resolve this issue by reverting back to Active Sync. 4.1.
Hope this helps to all dissappointed users of Atom.
Regards,
Anand
Anand Bhargava said:
I had the same problem.
I tried almost every single possible solution which was discussed on this forum, including the Fridge Therapy. Fridge therapy really worked for a couple of minutes.
Finally, I took it to the service center and they said, the problem is with the board and the cost of repair is $400/-.
I was put off and challenged to see, something which works after the fridge therapy will stop working at room temperature.
Finally, I realized, the last thing beyond the ROM which I changed was the MS Active Sync. I had using Active Sync Ver 4.5. It seems to have some conflict. I reverted back to Active Sync Ver. 4.1 and reflased the original rom.
It worked and Active Sync Ver. 4.1 is working perfectly fine for my device. After the WiFi worked, I reflashed it to Jiggs latest WM6 ROM and its working well.
Might sound wiered, but the fact, I could resolve this issue by reverting back to Active Sync. 4.1.
Hope this helps to all dissappointed users of Atom.
Regards,
Anand
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Click to collapse
Dear Anand,
Thank you very much for your help.
I'm anxious to see if that's gonna work for me as well.
I'll try going back to AS 4.1 right now and will let you know.
Keep your fingers crossed for me!
Many thanks again!
Guy.
I'm happy for you mate, but that just sounds like the biggest load of bollocks I've ever heard it just proves how unpredictible and unreliable our Atoms are, my Wifi has also gone on the blink for one or two weeks at a time and then for no apparent reason it fixes itself. Although I suppose running the Atom Exec rom in the Atom doesnt help nor the fact we run overclock apps to 624MHZ
I have now finished downgrading to AS 4.1 and to the official ROM.
Unfortunately, that did not do the trick. Thinking about it, seems like Homer is right:
The AS doesn't start communicating with the device until its connected to the desktop, after the HR and the SR that follow the ROM upgrade. therefore, there's no obvious reason why it should affect the wifi module, which seems to be off even before that connection. In addition - Anand, how did you get the AS 4.1 to work with the WM6 ROM? Isn't AS 4.5 the only version that works with WM6?
As been said, our devices are totally unpredictable, which is really disappointing. I'm happy for you, for getting everything running, and I hope that my device will do that as well soon.
I'll be more than glad if someone here will be able to assist in that matter.
Thank you all,
Guy.
guysando said:
I have now finished downgrading to AS 4.1 and to the official ROM.
Unfortunately, that did not do the trick. Thinking about it, seems like Homer is right:
The AS doesn't start communicating with the device until its connected to the desktop, after the HR and the SR that follow the ROM upgrade. therefore, there's no obvious reason why it should affect the wifi module, which seems to be off even before that connection. In addition - Anand, how did you get the AS 4.1 to work with the WM6 ROM? Isn't AS 4.5 the only version that works with WM6?
As been said, our devices are totally unpredictable, which is really disappointing. I'm happy for you, for getting everything running, and I hope that my device will do that as well soon.
I'll be more than glad if someone here will be able to assist in that matter.
Thank you all,
Guy.
Click to expand...
Click to collapse
i think guys,IMHO, if the problem doesnt have a solution, change mobile and get the better one. So far, my atom pure is working great so i can wait to buy an iphone ;-)
guysando said:
I have now finished downgrading to AS 4.1 and to the official ROM.
Unfortunately, that did not do the trick. Thinking about it, seems like Homer is right:
The AS doesn't start communicating with the device until its connected to the desktop, after the HR and the SR that follow the ROM upgrade. therefore, there's no obvious reason why it should affect the wifi module, which seems to be off even before that connection. In addition - Anand, how did you get the AS 4.1 to work with the WM6 ROM? Isn't AS 4.5 the only version that works with WM6?
As been said, our devices are totally unpredictable, which is really disappointing. I'm happy for you, for getting everything running, and I hope that my device will do that as well soon.
I'll be more than glad if someone here will be able to assist in that matter.
Thank you all,
Guy.
Click to expand...
Click to collapse
I have not yet syncronized my device with WM6 and AS 4.1. I just used it to reflash the Atom.
Also, I have heard, of AS to have an impact on WiFi Connectivity in the past.
Mine is still working fine. Infact, WiFi with WM6 is working much better than WM5.
Also, another thing which my help to have a logical conclusion is the fact, that when I used to sync with my laptop's WiFi on, my PDA's WiFi used to dissappear and when the Laptop's WiFi was off, it used to work well.
To be honest, I tried many things, starting flashing the first Atom update to the cooked roms, with AS downgrade. I wanted to share my experience, was quite excited that it may help many other like me.
Feel sorry for you :-(
Regards,
Anand
WIFI mulfunction
It sounds completly reasonable - a sofware conflict.
I have the same the problem.
However, one morning after recharging my ATOM for a complete night, the WIFI module suddenly worked in the morning till I......used the active sync 4.5 to synchronize it.
I will try to reinstall the 4.1 version and see how it works for me.
Yaniv
Have had my SG2S for about a month now. Everything works great except for the bluetooth.
In my wifes car ('09 BMW 3 series) and in my truck ('11 Ford F150) the phone connects perfectly when I get into the vehicles. The problem is during phone calls. In both vehicles, I get dropped at random from the vehicle during calls. I'm talking on the phone and poof, I'm kicked off. Sometimes I can pick up the phone to continue the call, sometimes there's nothing anywhere?!?
I've reset the phone, I've even changed the phone. The 'store' tells me that they have moved 'LOTS' of these phones and nobody has come back with this complaint. I've also read about manually reseting the bluetooth application in 'running services' in applications... no change there either.
PLEASE for my sanity... can somebody tell me what I'm missing!?!?
I've always had Blackberry's before and have NEVER had this issue.
Any help would be appreciated!!
Thx.
Anybody? Anybody??
Nobody else has had this issue?!?
Bluetooth on the SGS2 has "issues" in some cases.
If your phone is rooted you can try editing /etc/bluetooth/audio.conf and changing the "Master=False" line to "Master=True" then reboot which can help with dropouts.
You could also try just updating your firmware to the newest version you can, but Bluetooth support in Android 2.3 (and earlier obviously) is not very good.
knightnz said:
Bluetooth on the SGS2 has "issues" in some cases.
If your phone is rooted you can try editing /etc/bluetooth/audio.conf and changing the "Master=False" line to "Master=True" then reboot which can help with dropouts.
You could also try just updating your firmware to the newest version you can, but Bluetooth support in Android 2.3 (and earlier obviously) is not very good.
Click to expand...
Click to collapse
Thanks for the info. My phone, unfortunately isn't rooted. I guess I should looking into that. I have Android Android 2.3.3 according to the phone. Is there another version available?
Hello everybody,
I made this account specifically for this one problem, and i don't belive i've seen it before on this site. Alright, let me cut to the chase:I've had a Galaxy Trend plus for about a year and a half now (an oldie but a goodie) and i use it as my daily driver, mostly for emulators and WiFi. With one of those two knocked out, i'm desperate for help.
Okay, so all of a sudden it displays the no connection icon like a crossed circle thingy, and whenever i turn on WiFi, it won't detect it even 10 inches from the router. I've never had this error and i'm pretty concerned. My SIM card works on my friends phone, however. I've looked everything there is to look up, and i've done everything software-wise , which makes me think it's a hardware problem. If it is, is it under the warranty or not?If I can't make phone calls or browse the Interwebs, the phone is pretty much useless. If you guys have any suggestions or ideas, please help out an old Android fanboy
Sent from my HP Probook 6450b
Axel Gaming said:
Hello everybody,
I made this account specifically for this one problem, and i don't belive i've seen it before on this site. Alright, let me cut to the chase:I've had a Galaxy Trend plus for about a year and a half now (an oldie but a goodie) and i use it as my daily driver, mostly for emulators and WiFi. With one of those two knocked out, i'm desperate for help.
Okay, so all of a sudden it displays the no connection icon like a crossed circle thingy, and whenever i turn on WiFi, it won't detect it even 10 inches from the router. I've never had this error and i'm pretty concerned. My SIM card works on my friends phone, however. I've looked everything there is to look up, and i've done everything software-wise , which makes me think it's a hardware problem. If it is, is it under the warranty or not?If I can't make phone calls or browse the Interwebs, the phone is pretty much useless. If you guys have any suggestions or ideas, please help out an old Android fanboy
Sent from my HP Probook 6450b
Click to expand...
Click to collapse
Reflash your device. Its easy
look here for STOCK rom for your device.
http://www.sammobile.com/firmwares/
and here you are youtube GUIDE
https://youtu.be/diXLl8yxc0Y
good luck
Hvala
Paget96 said:
Reflash your device. Its easy
look here for STOCK rom for your device.
and here you are youtube GUIDE
good luck
Click to expand...
Click to collapse
hvala, videcu sta i kako i reci cu ti ako mi treba nesto
Anyone notice that the xa ultra has some wifi connection issues? For example I'm connected fine and everything and I leave my house and come back.. then it doesn't seem to pick up my home's wifi. I have to restart the phone then it comes back. Anyone else notice this?
junior_mafioso said:
Anyone notice that the xa ultra has some wifi connection issues? For example I'm connected fine and everything and I leave my house and come back.. then it doesn't seem to pick up my home's wifi. I have to restart the phone then it comes back. Anyone else notice this?
Click to expand...
Click to collapse
Only with router upvel ur315bn. Other WIFIes is okay.
Never had that problem.
Sent from my Xperia XA Ultra
Every. Single. Day. I leave my house and the wifi won't reconnect at school, or home. I restart my phone and it connects just fine. When I'm at school it won't connect until I restart, and then it connects there fine as well. It would be interesting to see what variables between locations has cause/effect on the connection. I'll do some analysis when I have time, see if there is a time variable associated, like if it happens right away or takes time for the problem to occur. I have a feeling it's related to the cheap parts that Sony used, not sure what wifi chip is installed.
yeah I haven't had this issue yet either. Have an apple airport router. I have only had the phone a week but no problems.
OK it just now happened, (wifi won't connect) and I realized it was just connected when I was inside a building at school without cell reception. I put the phone into airplane mode, then turned on wifi, and sure enough the wifi connected. I'm thinking interference or lack of power is preventing wifi when a medium strength LTE signal is connected. I'll keep testing scenarios that fit this theory.
Just a quick update. It seems putting the phone in airplane mode, then manually turning on wifi only, the wifi connects immediately. Turn airplane mode off, wifi stays connected. No need to restart. Wifi drops on me several times a day and this is my fix. This fix did not work 1 time out of the past 20, and I had to restart.
Mine has been doing the same thing.... ugh Sony can't get their crap right no matter what they do. Dear God.
Anyone else having issues with auto brightness not working properly as well?
junior_mafioso said:
Anyone notice that the xa ultra has some wifi connection issues? For example I'm connected fine and everything and I leave my house and come back.. then it doesn't seem to pick up my home's wifi. I have to restart the phone then it comes back. Anyone else notice this?
Click to expand...
Click to collapse
I'm having the same issues even with the latest firmware updates. I tried contacting Sony support and that was a complete waste of time. Anyone have any suggestions?
kassem277 said:
I'm having the same issues even with the latest firmware updates. I tried contacting Sony support and that was a complete waste of time. Anyone have any suggestions?
Click to expand...
Click to collapse
No problem here on the normal xa mine is a F3111 LTE model WiFi works and connects great on all Firmwares. Have you tried the software repair option via Xperia companion? If it's still the same after this, you need to take a log using the built in logging application and send the logs via Sony support forum it gives you instructions on how to do it in settings think one of the guys names is Richard, about phone, diagnostics, advanced logging they've actually been pretty good regarding any bugs and fix them once they have some logs to work from.
Sent from my Xperia XA using XDA Labs
aidy.lucas said:
No problem here on the normal xa mine is a F3111 LTE model WiFi works and connects great on all Firmwares. Have you tried the software repair option via Xperia companion? If it's still the same after this, you need to take a log using the built-in logging application and send the logs via Sony support forum it gives you instructions on how to do it in settings think one of the guys names is Richard, about phone, diagnostics, advanced logging they've actually been pretty good regarding any bugs and fix them once they have some logs to work from.
Sent from my Xperia XA using XDA Labs
Click to expand...
Click to collapse
Thanks for the reply and suggestion. Unfortunately, the repair option didn't solve the issue. After Googling it, it appears many users with the 3213 model are having the same issues. Ugh.
I did not know about the "diagnostics" feature. I enabled it and then it auto uploaded and then turned off. So does support email you or Richard gentleman contact me via the phone somehow to give feedback?
Thanks!
kassem277 said:
Thanks for the reply and suggestion. Unfortunately, the repair option didn't solve the issue. After Googling it, it appears many users with the 3213 model are having the same issues. Ugh.
I did not know about the "diagnostics" feature. I enabled it and then it auto uploaded and then turned off. So does support email you or Richard gentleman contact me via the phone somehow to give feedback?
Thanks!
Click to expand...
Click to collapse
As far as I know it's all done through a pm(message) through the Sony support forum. Then they pass it on to the software peep's and then wait for the fix it may take more than one person to provide the logs before they sanction the update unless they find a bigger problem.
Sent from my Xperia XA using XDA Labs
Xa ultra wifi
Here's a funny thing, as long as I am not connected to Bluetooth, WiFi works flawlessly, weird.....
I'm just going to assume we have no fix for this yet? the whole resetting my phone is getting really tiring. blah I wish Sony would fix this or at least acknowledge it
I have the same problem with my XA. I've only had the phone a few days and I'm always having to switch it off and back on. SOOOOO annoying. The guy that sold it me said I could just return it. I'm not buying Sony ever again!!!!!
Been having to use my 4g at home alot of the time, which is eating up my data something rotten. It shows the WiFi is on and has full signal, but it's often so slow or even worse dead! I've honestly had 2g on a crap old phone work faster than WiFi at times. I have just "forgotten" all saved WiFi networks and signed into my home WiFi from scratch and put the password in again. Seems to have done the trick, but I'm not holding my breath that it's gonna last.
I'm curious, it might be insignificant, but just wondering what WiFi service providers all of us with problems have? I have BT infinity. For a while I thought that maybe it was just BT being rubbish. But my partner has a Samsung galaxy s8+ and she doesn't seem to have any issues. I've used the WiFi on my linx tablet, no issues. The Xbox one doesn't really lag either.
So it's either that this phone does not like BT or its just my phone being pants!!! Doing my head in, I have to keep getting my partner to send me extra data.
It's seriously getting on my nerves now
goosepickle said:
I have the same problem with my XA. I've only had the phone a few days and I'm always having to switch it off and back on. SOOOOO annoying. The guy that sold it me said I could just return it. I'm not buying Sony ever again!!!!!
Click to expand...
Click to collapse
This is my first Sony Android phone, and I'm not touching one ever again.. What's worse for me is that mine is still on Sept 2016 update and my carrier locked the bootloader so I couldn't update it myself, as my network don't even care if I have the latest security updates or not
Hi All.
My first android phone was an HTC Magic, and in all these years I have never had such a nasty phone. From the first day the wifi has never wanted to work, as I move away from the router the connection drops, or disconnects, a shame. I bought the phone in Italy in December, on Monday I got the update to Android 11, the phone is overheating and furthermore working with the gesture is impossible, you know the swipe up to see all the application running..now it's impossible, the wifi always sucks.... I work and I can no longer write on the motorola forum to ask for explanations and receive meaningless answers, reset the phone, send me the logs, deactivate this one, try disabling this. Do you know an easy way to solve the problem? Also I noticed that with antutu benchmark my modem also supports 5ghz wifi? Why the hell they didn't they enable it? Sorry for the outburst but this is the first time I have such problems with a stupid phone.