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Trying to decide if I want to pre order from best buy or straight through ATT. I wish Amazon Wireless would announce something already!
Anywhoo . . . I don't have any real reason NOT to order from BB apart from the fact that I don't like and have sworn never to shop there again. Long, unrelated story, but so far I've made good to myself on that promise.
If I do order from BB, is there any downside? Am on contract with them in any way, or only through AT&T? Can I still take my phone to ATT for warranty claims or do I have to take it to BB?
Thanks!
You will not be in contract with BB in anyway. For warranty I'm not sure. If you order through ATT it ships out on 02/16 while supplies last. If you order through BB it ships out 02/19 with the official flip case (free) while supplies last.
LiquidArrogance said:
Trying to decide if I want to pre order from best buy or straight through ATT. I wish Amazon Wireless would announce something already!
Anywhoo . . . I don't have any real reason NOT to order from BB apart from the fact that I don't like and have sworn never to shop there again. Long, unrelated story, but so far I've made good to myself on that promise.
If I do order from BB, is there any downside? Am on contract with them in any way, or only through AT&T? Can I still take my phone to ATT for warranty claims or do I have to take it to BB?
Thanks!
Click to expand...
Click to collapse
Plus you can register your number(s) with Best Buy for their "Phone Freedom" promo and get a $50 gift card per line when you activate the new phone. Can use the card immediately on the phone purchase or on a future purchase. And you can upgrade anytime during 2012.
I registered my number and will use the $50 on the note. Registered my wife's number, who's due for an upgrade in late summer.
Thanks...had no idea it ran all year
mikegehl said:
Plus you can register your number(s) with Best Buy for their "Phone Freedom" promo and get a $50 gift card per line when you activate the new phone. Can use the card immediately on the phone purchase or on a future purchase. And you can upgrade anytime during 2012.
I registered my number and will use the $50 on the note. Registered my wife's number, who's due for an upgrade in late summer.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
Plus keep in mind @ best buy Black Tie protection Plan with no deductibles and buy back program.
Sent from my MB860 using Tapatalk
dmbrown81 said:
Plus keep in mind @ best buy Black Tie protection Plan with no deductibles and buy back program.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Maroon Mushroom said:
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Click to expand...
Click to collapse
If you buy the Black Tie protection upfront, it's $170 for 2 years (+$30 buyback). That's only $2 more than AT&T at $7 a month.
Sent from my SGH-I897 using XDA App
00mred00 said:
Thanks...had no idea it ran all year
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Click to collapse
It does - but I believe you have to register any and all lines/numbers sometime this week. Nothing to lose - no obligation to actually do the upgrade. But $50 off per phone isn't shabby.
Sent from my SGH-I897 using XDA App
mikegehl said:
It does - but I believe you have to register any and all lines/numbers sometime this week. Nothing to lose - no obligation to actually do the upgrade. But $50 off per phone isn't shabby.
Sent from my SGH-I897 using XDA App
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Click to collapse
hahaha..you don't know me that well yet...I have had 6 phones in the last 6 months lol. I know I will get more.
best buy wins hands down.
not everyone has the luxury of six lines but this is what we do
We have 6 lines on our family plan (5 phones, 1 pc connect {cross upgrade HELLO})...
1.Buy device, purchase buyback, get discount on buyback for purchasing black tie (cancel black tie after 30 days)
2.Sell back Device
3.Use store credit from the buy back to purchase new phone on another line due an upgrade
4.use left over amounts for other toys, or save towards next upgrade.
I always get the newest device
It's worked out pretty well so far. Currently we are out of upgrades until September..but have a few phones that are eligible for buy back should I decide to trade them in towards one device at full price (unlikely)
our next round of upgrades start in September..right about time for the s3
sept, oct, dec, feb, then the following January '13
Oh, and you can't forget price matching...this is a very important part of the process
Maroon Mushroom said:
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Click to expand...
Click to collapse
Lost and stolen for most people isnt an issue, its broken screens. While ours is slightly more expensive if you do the 9.99 a month, there is NO deductible for breaking you phone. The note will be classified as a tier 3 in att's insurance which means its a $200 deductible on top of the $7 a month. That is just ****ing insane lol if you do our outright price for the protection at best buy its $170 for the two years, putting it right under $7 a month. All without a deductible and unlimited claims. And Im not just trying to push our protection because I work there because frankly, you wont be buying from my store so it wont affect me. I just fully support our protection, coming from 3 broken iPhone 4's and most recently a skyrocket.
Side note, I have a concession line with ATT which I cannot get BB protection on and broke the phone. $200 to replace the vivid lol I just cancelled the line and threw the vivid in the trash
imitenotbecrazy said:
Lost and stolen for most people isnt an issue, its broken screens. While ours is slightly more expensive if you do the 9.99 a month, there is NO deductible for breaking you phone. The note will be classified as a tier 3 in att's insurance which means its a $200 deductible on top of the $7 a month. That is just ****ing insane lol if you do our outright price for the protection at best buy its $170 for the two years, putting it right under $7 a month. All without a deductible and unlimited claims. And Im not just trying to push our protection because I work there because frankly, you wont be buying from my store so it wont affect me. I just fully support our protection, coming from 3 broken iPhone 4's and most recently a skyrocket.
Side note, I have a concession line with ATT which I cannot get BB protection on and broke the phone. $200 to replace the vivid lol I just cancelled the line and threw the vivid in the trash
Click to expand...
Click to collapse
If you buy the protection Plan outright and need to service your phone you'll have to subscribe to the 9.99 afterwards or purchase it again.
Sent from my MB860 using Tapatalk
dmbrown81 said:
If you buy the protection Plan outright and need to service your phone you'll have to subscribe to the 9.99 afterwards or purchase it again.
Sent from my MB860 using Tapatalk
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Click to collapse
Yikes. Idk which best buys you guys are going but theres tons of false info here. Right now, most phones fall into the rapid exchange program. With this, the phone is sent away and a refurbished phone is sent at the same time, making the turn around time about 2-4 business days. This does NOT fulfill your protection plan, meaning it is still active and can still be used again and again with no limit to the amount of claims. If you chose to send your phone as a repair instead of exchange the typical wait time is 14-30 days. If they are unable to repaid your phone in a cost effective manor to them or it exceeds 30 days they will issue you a gift card for the full retail value of the phone so that you can pick out a new one. This WILL fulfill the protection plan. So in a strange, completely misleading way, your initial statement was kind of accurtate. If we give you a $600+ gift card to replace your phone with a different model, yes your $170 protection plan is void. What would you expect?
imitenotbecrazy said:
Yikes. Idk which best buys you guys are going but theres tons of false info here. Right now, most phones fall into the rapid exchange program. With this, the phone is sent away and a refurbished phone is sent at the same time, making the turn around time about 2-4 business days. This does NOT fulfill your protection plan, meaning it is still active and can still be used again and again with no limit to the amount of claims. If you chose to send your phone as a repair instead of exchange the typical wait time is 14-30 days. If they are unable to repaid your phone in a cost effective manor to them or it exceeds 30 days they will issue you a gift card for the full retail value of the phone so that you can pick out a new one. This WILL fulfill the protection plan. So in a strange, completely misleading way, your initial statement was kind of accurtate. If we give you a $600+ gift card to replace your phone with a different model, yes your $170 protection plan is void. What would you expect?
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Click to collapse
that is one of the negative sides AND positive sides to the black tie protection plans.
in some cases it just isn't worth the expense (i.e. when the cost of the plan exceeds about the 50% mark, I don't buy it)
it's rare, but in some cases it just isn't logical.
In this case...$300 for the phone plus $170 for the plan...it's a hard choice.
You realistically are looking at $470 vs $600 which isn't much of a difference...unless you utilize the plan towards the end of its life
00mred00 said:
that is one of the negative sides AND positive sides to the black tie protection plans.
in some cases it just isn't worth the expense (i.e. when the cost of the plan exceeds about the 50% mark, I don't buy it)
it's rare, but in some cases it just isn't logical.
In this case...$300 for the phone plus $170 for the plan...it's a hard choice.
You realistically are looking at $470 vs $600 which isn't much of a difference...unless you utilize the plan towards the end of its life
Click to expand...
Click to collapse
Sorry but that logic doesn't make much sense to me. Buy a phone at 300, break it and pay 650 that equals 950, which is twice the price of the upgrade and coverage for unlimited replacements. I guess its just that I see a lot of customers coming in after multiple broken screen replacements that I don't see the logic of buying other protection or buying outright replacements. To each his own tho I suppose
Sent from my SAMSUNG-SGH-I727 using XDA App
Maroon Mushroom said:
Keep in mind the BB insurance does not cover lost / stolen and is more expensive than AT&T insurance.
Click to expand...
Click to collapse
Consider BB insurance has no deductible. ATT charges a $200 deductible if you phone needs repair.
No you are right...my point being that breakage occurring in the first 6 months to a year the plan makes sense...beyond that it wouldn't .
Its a gamble...otherwise best buy wouldn't offers it haha. The odds are in their favor. Unless of course one pretty much knows they are going to break the phone, or manipulate the program later to get a new device.
Curious question, only because I receive multiple asnswers in store
Does best buy black tie cover cosmetic damage? I have been told yes and have been told no.
Is there a wear and tear clause? I know att has a wear and tear clause and can deny coverage. Reading their fine print I also notice they can deny if its manufacturering related as well.
imitenotbecrazy said:
Sorry but that logic doesn't make much sense to me. Buy a phone at 300, break it and pay 650 that equals 950, which is twice the price of the upgrade and coverage for unlimited replacements. I guess its just that I see a lot of customers coming in after multiple broken screen replacements that I don't see the logic of buying other protection or buying outright replacements. To each his own tho I suppose
Sent from my SAMSUNG-SGH-I727 using XDA App
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Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
hahaha..you don't know me that well yet...I have had 6 phones in the last 6 months lol. I know I will get more.
best buy wins hands down.
not everyone has the luxury of six lines but this is what we do
We have 6 lines on our family plan (5 phones, 1 pc connect {cross upgrade HELLO})...
1.Buy device, purchase buyback, get discount on buyback for purchasing black tie (cancel black tie after 30 days)
2.Sell back Device
3.Use store credit from the buy back to purchase new phone on another line due an upgrade
4.use left over amounts for other toys, or save towards next upgrade.
I always get the newest device
It's worked out pretty well so far. Currently we are out of upgrades until September..but have a few phones that are eligible for buy back should I decide to trade them in towards one device at full price (unlikely)
our next round of upgrades start in September..right about time for the s3
sept, oct, dec, feb, then the following January '13
Oh, and you can't forget price matching...this is a very important part of the process
Click to expand...
Click to collapse
U can go to att website and upgrade for 299 even if line is not ready till 2013.u still get the cheap peice untill pre orders ends
For whatever reason it does not work for any of our lines. I tried.
mintu123 said:
U can go to att website and upgrade for 299 even if line is not ready till 2013.u still get the cheap peice untill pre orders ends
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Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
00mred00 said:
No you are right...my point being that breakage occurring in the first 6 months to a year the plan makes sense...beyond that it wouldn't .
Its a gamble...otherwise best buy wouldn't offers it haha. The odds are in their favor. Unless of course one pretty much knows they are going to break the phone, or manipulate the program later to get a new device.
Curious question, only because I receive multiple asnswers in store
Does best buy black tie cover cosmetic damage? I have been told yes and have been told no.
Is there a wear and tear clause? I know att has a wear and tear clause and can deny coverage. Reading their fine print I also notice they can deny if its manufacturering related as well.
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
In my store, and I assume in most stores, if a customer wants their phone to be sent out AND they have GSBTP, they are fully entitled to send it out. There is almost no way coverage can be denied, although the plan does specify that submersion and extreme damage (i.e, running it over with a car) is not covered. As long as the customer doesn't explicitly say that was the issue, it is usually fine.
I will say, in two years at BBYM, I have never seen a customer who purchased the protection be denied a phone being sent out. While my store is pretty good at making sure the customer is treated fairly, I can assume that BBYM wouldn't be gaining the market share it is if customers were not being treated properly.
Corvette06 said:
In my store, and I assume in most stores, if a customer wants their phone to be sent out AND they have GSBTP, they are fully entitled to send it out. There is almost no way coverage can be denied, although the plan does specify that submersion and extreme damage (i.e, running it over with a car) is not covered. As long as the customer doesn't explicitly say that was the issue, it is usually fine.
I will say, in two years at BBYM, I have never seen a customer who purchased the protection be denied a phone being sent out. While my store is pretty good at making sure the customer is treated fairly, I can assume that BBYM wouldn't be gaining the market share it is if customers were not being treated properly.
Click to expand...
Click to collapse
Cool cool. I have not had any claims on mobile purchases. I have run into issues on laptops in the past (worn mouse tracker) where I was told it was wear and tear/ cosmetic and had to physically show them that the tracker no longer worked properly. The same with USB ports.
Thanks for chiming in!
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
jejb said:
I have to wait a little while until my current contract with Sprint is up before getting the Evo LTE. But I see them on ebay for about the same money as one would cost me in the store once I'm upgrade elegible. I'm wondering how the ebay phone process works to get it working on the Sprint network? I've only bought phones from Sprint and BB in the past. I know I need a clean ESN, but what I'm wondering is about activation and insurance. Does it cost me money to activate an ebay phone or can I just do it through the website tools? Is it possible to get insurance for the phone (aftermarket I'd assume)? If so, who do you recommend? Anything else to know about getting it working?
Click to expand...
Click to collapse
no it doesnt...if you have the phone just call sprint and ask them to activate the phone and theyll ask you for the serial number and such and activate it in a few mins and your good to go with a new evo and still out of contract
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
fifasarajevo said:
not sure about the insurance but there are places that sell insurance that you can buy i just dont know of them
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Click to collapse
just tell them to turn on the insurance when you activate or they will "forget" to say anything. I bought an OG EVO from e-bay as long as the seller is reputable you will be ok.
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
jesuspgt said:
I think that technically there's an activation fee, but from what I've seen before it's not that hard to bypass. If you're finding a phone on ebay that costs the same as the subsidized price, then I'd think very hard about what I was doing. These phones are normally 2-4x the price you pay when you get a subsidy; you're putting yourself up for some real risk if an unsubsidized phone costs as little as a subsidized new phone.
If you do buy it though and it does turn out to be a clean ESN/MEID, then first off congrats since you just dodged a massive bullet and saved tons of money, but also go and sign up for TEP, at least for a few months. The only reason I recommend this is because I'm still not 100% sure that the great deal you got is without a hidden problem that could jump out at you and eat your savings.
Click to expand...
Click to collapse
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
00mred00 said:
Activation fee is charged on a new line or upgrade...not an ESN swap
Plus one for hidden issues/bad ESN.
I would seriously question an EVO on the second hand market for $200-300
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
I've seen them go for 300-350 but less than that is a bad phone
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
jejb said:
Thanks for the input so far. I don't think I can get TEP from Sprint on a phone I did not buy from them. I've found SquareTrade offers a warranty, though. We have used them before, so that is probably the way I'd go there.
There are a lot of these phones on ebay for under $250 right now. I figure $250 is about the break even point when I include the activiation fee and almot 10% sales tax we pay around here. I can't imagine they are all scams. I appreciate the concern, though.
Click to expand...
Click to collapse
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Same here
Sent from my EVO using xda app-developers app
Cool. Good to know.
I look at Craigslist and Ebay almost daily to see what they're selling for. I have one and also the GSIII. One must go soon and if its the EVO, I don't think I'll get more than $300 for it. Some are selling brand new EVO's, well suppose to be, for $250 on CL. My opinion, which means nothing, thinks that maybe the EVO has a bad reputation right now from the people that swapped them out for the GSIII. Not sure.
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
Yes they are.
Sent from my SPH-L710 using Tapatalk 2
jesuspgt said:
We're definitely on the same page as far as second-hand devices go. That said, I would love clarification on the fee for hidden issues. It's not something I've ever heard of. I'm not discounting it as a falsehood by any means, I really am just very surprised to see such a thing and would love details. Screenshots work best IMO.
Click to expand...
Click to collapse
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
popper668 said:
you can totally get TEP from sprint on a phone you did not buy from them, I have got it on the last phone I bought. I just asked and they turned it on, it was that simple.
Click to expand...
Click to collapse
There are ways, but it isn't the norm. And is against policy
jejb said:
Seems like the S3's are going for much more money. Could be it's because they work for every carrier?
Click to expand...
Click to collapse
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
00mred00 said:
misread, seperation indicated different subject. I was agreeing (plus 1) with the chance of bad phone
There are ways, but it isn't the norm. And is against policy
S3's are offered by all 4 but do not have interchangeability . A sprint s3 will not work on Att etc.
It's more of a Flagship, heavily advertised phone that more people want. Simply supply vs demand
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Docarut said:
I bought new evo lte from ebay seller. When I called sprint to activate on my line the agent even asked do you want to keep TEP and I said yes. No problem at all and it is there looking on sprint's website in my profile.
Click to expand...
Click to collapse
Like I said...its not impossible
Sent from my EVO using xda app-developers app
i have bot multiple phones/devices on e-bay. have not had any issues with activation.
one time i bricked a device and the guy i originally bot it from was able to fix it for a small fee.
The activation fee is only on new phones. It is only when the esn is first activated on sprint. So if I bought a new phone and activated the esn but left it new in box and then sold it to you there'd be no activation fee as the esn was already in sprints system
After failing at convincing myself not to get one, since I already own a Note 10.1, I headed to a local Verizon brick and mortar ready to pay full price to retain unlimited data. Upon arriving found...
They have it in stock. Check.
They have it in grey. Check.
I asked to pay full price and that's when things went sour. He pulled up my mobile # then proceeded with the upselling trying to get me to add a line, up my plan, change my plan saying that it won't affect my unlimited data when I know it's a lie then when he couldn't get his way he said he couldn't sell me one even for full price.
Learned my lesson. Dropped by Best Buy with a different approach since they're all obviously giving priority to new contract and contract extension. When it was my turn I said I wanted to buy one full price as a gift and the recipient would come in to choose plan and activate. It rung up $799 but had them price match to Verizon for $699. A kind gentleman here posted a receipt for $670 so will use that for price adjustment towards accessories.
Awesome phone and well worth the effort. Another BB salesperson and a customer noticed I was buying it and complemented it as they bought it too.
It's because by buying the phone outright they don't make commission off of it. Also by buying the phone out of contract, it's one less phone to sell to someone who is planning on upgrading or signing a new contract. Cheers to you though, it's an awesome phone.
I bet if you would have called customer service they would have forced them to do it.
The 1-800 line has over riding power over ANYTHING they say in the store if your account is noted.
You can buy at full retail online and over the phone(I did) and to VZW Coportate offices a sale is a sale.
I work for a Verizon store and can confirm that adding a line will keep your data. What I do is swap the new phone to the number you want and scan an ESN of a crappy feature phone change the last 2 numbers of the ESN and that way you won't get billed for the data on your added line. Works like a charm and I get commission you get your new phone and its a win win.
Sent from my Galaxy Nexus using Tapatalk 2
I had a similar experience when I picked it up on the 29th when the store first opened. They tried telling me that they could not sell the phone for full price on launch day. The salesman then tried calling the manager to check, but was not able to get hold of him. Luckily another associate said that the store was allowed to sell one phone at full price... which happened to be me as I was waiting for them to open.
Wyatt W.
I bought my gray Note II from a brick and mortar VZ store for full price an hour after they came in with no problem.
From what I understand the policy is that it's up to the store manager's discretion whether or not they wish to sell you a phone at full retail or not.
It's not so much a matter of commission I don't believe, as they do earn some commission on even full retail sold phones, but the thing is it looks a lot better for the store to get a new customer or upgrade an old one, than it is to sell a phone out right. And selling that phone removes inventory that could go to a potential upgrade/new customer.
sorry i am new.
why not add a line and then pay 350 to terminate it? will it hurt your credit or something?
I just had a bought the phone in store for my fiancé using an upgrade on my unlimited line. Didn't affect my unlimited at all. Just have to get a rep that knows how to do it
Sent from my SCH-I535 using Xparent ICS Tapatalk 2
jiwengang said:
sorry i am new.
why not add a line and then pay 350 to terminate it? will it hurt your credit or something?
Click to expand...
Click to collapse
Think Verizon charges u another ETF which all comes out to $15 less then buying the phone at full retail ($700) but easier and less of a headache just buying at retail (there is some kind of loop with a dummy line on your account but not everyone has one)
Whatever the Verizon store policy is, it must be manager discretion or it's not followed consistantly.
I called the closest store to verify they had a gray Note 2 in stock and an hour later I was walking out the door with one at full retail with no issues.
I just told the sales guy I wanted to pay full retail to keep my unlimited data, and he said "no problem". I just verified on "My Verizon"...It shows my new phone and my unlimited data is still intact.
BTW...LOVE this phone! Coming from a rooted DX, running CM7...This phone is 'da bomb'!
I got mine full cost, no issues. Wish I had got the gray titanium color though...sigh.
Sent from my SCH-I605 using xda premium
This isn't the first time I've heard this so I was worried when I went in Thursday trying to buy it.
They let me do it, could tell she was reluctant. Now I know why since they don't receive the commission, which is stupid.
Same thing happened to me... I felt the pain of waiting so long for this phone then telling me they couldn't sell me it.
Sent from my SCH-I605 using xda app-developers app
I will only buy phones from best buy because they price matched a launch phone heavily and their 9 dollar a month unlimited warranty is amazing. I bent an iPhone 5 in half they took it back laughing and gave me a new one. Assurion would a charged 100 to swap. So far I'm liking best buys phone insurance and price match on a launch day even
Sent from my SCH-I605 using Tapatalk 2
How do you bend an iphone in half? Lol!
Sent from my SCH-I605 using xda app-developers app
Ran it over with a forklift wheel
Sent from my SCH-I605 using Tapatalk 2
mi7chy said:
After failing at convincing myself not to get one, since I already own a Note 10.1, I headed to a local Verizon brick and mortar ready to pay full price to retain unlimited data. Upon arriving found...
They have it in stock. Check.
They have it in grey. Check.
I asked to pay full price and that's when things went sour. He pulled up my mobile # then proceeded with the upselling trying to get me to add a line, up my plan, change my plan saying that it won't affect my unlimited data when I know it's a lie then when he couldn't get his way he said he couldn't sell me one even for full price.
Learned my lesson. Dropped by Best Buy with a different approach since they're all obviously giving priority to new contract and contract extension. When it was my turn I said I wanted to buy one full price as a gift and the recipient would come in to choose plan and activate. It rung up $799 but had them price match to Verizon for $699. A kind gentleman here posted a receipt for $670 so will use that for price adjustment towards accessories.
Awesome phone and well worth the effort. Another BB salesperson and a customer noticed I was buying it and complemented it as they bought it too.
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do you have a link to that receipt? i would like to go get my price adjusted also
If it's a corporate store, they have to sell it to you at full retail. Or at least that's what I've been told by Verizon customer service in the past.
Back when the Droid 3 first came out, I went in to buy one at full retail. The rep said they didn't sell phones at full retail in the store, and that I'd have to order one online or over the phone. I asked to speak with the manager, and he told me the same thing - "We can't sell phones at full retail in the store." I said "Yes you can. Either you don't know that you can for some odd reason or you're just making that up." Having purchased phones at full retail from corporate stores before, I promptly called customer service and told them where I was and what was going on. The manager received a call a few minutes later, and I walked out with my new Droid 3 a few minutes later.
Authorized retailers might be a different story, but corporate stores should sell it to you. If they don't, call customer service right then and there.
bulvine420 said:
I work for a Verizon store and can confirm that adding a line will keep your data. What I do is swap the new phone to the number you want and scan an ESN of a crappy feature phone change the last 2 numbers of the ESN and that way you won't get billed for the data on your added line. Works like a charm and I get commission you get your new phone and its a win win.
Sent from my Galaxy Nexus using Tapatalk 2
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This is exactly what I did yesterday at my brick and mortar verizon store. Was going to pay full price to get the phone, but the the salesman stated he could convert my two lines I currently have into a family plan without changing the unlimited data I have and add a new line for $10 a month. He then looked at my account and just used an old ESN from an old non smart phone so I won't get charged data rates on the new phone line. Yes I understand the long run I am paying almost $600 for the phone but it is spread out over the 2 year term. Now I have a line I can use for upgrades in the future if I am not forced to dump my unlimited data. I was very pleased with my salesman yesterday.
So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
That sounds like a load of bull. I used to work at Best Buy Mobile and the way reps make money is through contract activations. You barely make anything on no contract sales. He probably wasn't supposed to sell the phone no contract since its a brand new phone and has such a high potential to be sold with contract. I wouldn't take it back. Especially since that's a great price for no contract
That's what I'm thinking. I just want confirmation before I tell them to kick rocks. Plus they hinting at swapping phones out. Mines already unlocked rooted and running. I told him he isn't getting phone back regardless. I'm not swapping. I just need someone who can tell me either way for sure. Thanks for reply
sounds like you need to speak to a manager. I wouldn't let them bully you.
Its coming via manager. I don't trust a manager more than anyone else
Sent from my LG-E970 using xda premium
Tell them to pound sand.
That's my goal but I want affirmation from someone who works w ATT. I know someone is out there
Sent from my LG-E970 using xda premium
I don't think you'll get a real answer from someone who works at AT&T. IMO, I'd just ignore them completely. As you said, you have the phone in your hands, you didn't sign a contract, there really is nothing they can do to come after you. If they tried to charge you the additional money, it would be an unauthorized charge that you could dispute with your CC company and they would surely lose.
Worst case they blacklist the imei
True. Blacklist imei...then what...phone won't work?
Sent from my HTC One using xda premium
What possible cause would they have for blacklisting the IMEI? The phone is not stolen, tampered with, etc., you have proof of purchase. Just because they screwed up doesn't put you in the wrong at all.
I'm with ya. I think he realized he sold me phone early, display model, and wants to swap out and get me under contract. No way I'm going there. Either I'll pay rest or ignore him. I just don't want att to screw w me. I'll drop them fast. My 300 plus a month won't hurt them but I'll spend it somewhere else
Sent from my HTC One using xda premium
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
So why would one use a discount at full price to sign contract, when contract price is a lot cheaper? He couldnt explain.
Sent from my HTC One using xda premium
I've never had to sign any contract when using my discount and I've bought many phones that way. Like many here I'd rather pay full price or in this case full price minus the discount and be able to walk away whenever I wanted too.
can I unluck this phone myself?
I don't know...can you? Yes it's possible. HTC dev. Look in th HTC one forums for directions
Sent from my HTC One using xda premium
Honestly it sounds like someone does not want to get into trouble so they are trying to fix it before they get caught
Ex-AT&T rep here
lsun06 said:
So, I bought my HTC ONE last weekend, paid full price minus 35% discount with work. 420.00. I get a call today saying I have to be on contract with discount. I asked why in the world would i pay full price w discount to be on contract. What was point. He said he could refund me and put me under contract at the 199 price.
Heres my question... I have the phone. I signed NO contract. I paid it and walked away. DO I need to go in and do this, or did they just mess up and trying to recover some money? I need a ATT rep or salemsan to give me honest answer, the guy was nice and its his manager riding him on this.
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Tha might be his manager ridding his butt for it, but it might be the rep also that realized he could've gotten a good return by activating the phone and you getting an upgrade. They cannot do anything to you at this point since you bought the phone outright and did sign a contract. They cannto blacklist your IMEI either because you did not steal the phone or aquire it some other way. you purchased the phone from them.
it is getting closer to the end of the month and they do work on commision, so he is probably thinkin about his quota for this month.
When i work for AT&T and a customer told me he wants to purchase the phone outright no contract i would just try to sell accesories, if that didn't work, i would just sell the phone, end of story.
Hope this helps!!!!
:highfive:
---------- Post added at 03:10 PM ---------- Previous post was at 03:05 PM ----------
DanMc85 said:
Technically he is correct. Your fan discount percentage requires a 2yr agreement. However unless your willing to go in and sign I don't see what they can do to make you as you already paid and have the phone.
Sent from my HTC One using Tapatalk 2
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He is not correct, the FAN gives you a discount on your plan and when you purchase phone outright (no contract), he is a premier customer which get a discount when they purchase a phone with no contract. When you do a contract it doesn't matter is you are premier or not. The premier perks are : dicsount from service, accesories, handsets and that's where is stops.
:cyclops:
Thanks for responses y'all. Im totally with y'all, just wanted some reassurance. I say they can kick rocks. My phone and not returning it. Period. I'm rooted and unlocked running international ROM. Works great. LOVE this phone.
Sent from my M7 using xda premium
Has anyone else noticed that AT&T has this phone listed as $440, if purchased off contract, but if you purchase via AT&T Next, it can be had for $340 and you get to pay over 20 months with no interest?
Seems like anyone who is paying for AT&T insurance, with its $200 deductible, should cancel immediately.
dbgeek said:
Has anyone else noticed that AT&T has this phone listed as $440, if purchased off contract, but if you purchase via AT&T Next, it can be had for $340 and you get to pay over 20 months with no interest?
Seems like anyone who is paying for AT&T insurance, with its $200 deductible, should cancel immediately.
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Read this article http://www.theverge.com/2013/7/16/4528404/att-next-phone-upgrade-plans-a-huge-ripoff . But to break it down AT&T next just rips you off. You are better off paying full price for the phone. This is what I do, I take a subsidized phone one year than the next year buy off contract. In the end if you do the math it is more economical to use this approach. You should remember when you sign an AT&T contract they assume that you bought a premium smart phone and the subsidy is already built into your account. If you do not upgrade your phone every two years your paying extra, hence why some people like the t-mobile model because it separates the phone cost from the bill. This makes their business practices more transparent, not necessarily better.
neuroh said:
Read this article http://www.theverge.com/2013/7/16/4528404/att-next-phone-upgrade-plans-a-huge-ripoff . But to break it down AT&T next just rips you off. You are better off paying full price for the phone. This is what I do, I take a subsidized phone one year than the next year buy off contract. In the end if you do the math it is more economical to use this approach. You should remember when you sign an AT&T contract they assume that you bought a premium smart phone and the subsidy is already built into your account. If you do not upgrade your phone every two years your paying extra, hence why some people like the t-mobile model because it separates the phone cost from the bill. This makes their business practices more transparent, not necessarily better.
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Don't even need to read that article to know that AT&T Next is a rip off, for almost every phone offered. The $100 gap in pricing between list price and making the 20 payments (or you can just pay $340 up front), makes the LGOG a different issue all together. If you are paying $10/mth for AT&T insurance, which has a $200 deductible, at $14 months, you hit break even, between buying a new LGOG or getting a refurb replacement under the warranty plan. In this one case, it would be a financially sound idea, to simply plan to buy the LGOG for $340, instead of doing the warranty (if you damage your phone). Note that the price makes it cheaper than the 16GB N4, also (and you get LTE and a removable/upgrade able simcard).
I totally agree att next is a rip off
Sent from my Optimus G using Xparent BlueTapatalk 2
pcexpress said:
I totally agree att next is a rip off
Sent from my Optimus G using Xparent BlueTapatalk 2
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It's worse than I anticipated. I checked with and AT&T rep (was considering buying a new phone for my daughter) and was told that I couldn't buy via AT&T Next because I didn't have an available upgrade. I asked about contract renewal and was told that each purchase via the plan required a renewed 2 yr agreement. No where in the on line documentation does it state that you must have an available upgrade, for the initial purchase and you must renew your 2 yr commitment, for each upgrade (it's clearly stated in the regular upgrade info). The rep just said "it's in there somewhere".
Actually ditched my LG OG today and signed up for AT&T Next (opened a line on my family plan). Picked up the HTC One, and couldn't be happier. Currently converting it to the Google Play Dev. Edition (international).
Can't wait to have a real solid stable Nexus-equivalent ROM on a beautiful piece of hardware. I was just beginning to love the OG too, but I was forced to stay with stock ROM due to how many phone calls (30+) I receive/make daily for work. The lurking modem issues on ROM's other than stock just made it super impractical.
NickS_ said:
Actually ditched my LG OG today and signed up for AT&T Next (opened a line on my family plan). Picked up the HTC One, and couldn't be happier. Currently converting it to the Google Play Dev. Edition (international).
Can't wait to have a real solid stable Nexus-equivalent ROM on a beautiful piece of hardware. I was just beginning to love the OG too, but I was forced to stay with stock ROM due to how many phone calls (30+) I receive/make daily for work. The lurking modem issues on ROM's other than stock just made it super impractical.
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Most realistic post yet. I love ROMs too but i keep going back to stock as well, nothing like not having to worry about your phone randomly rebooting.
Due for an upgrade. Looking at the G2 and Note 3 when my local ATT store has it stocked! ampeeeddd