[Q] Phone bricked after removing shovelware(LG Optimus G) - Android Q&A, Help & Troubleshooting

I have a LG optimus g and i managed to brick the phone by deleting the att shovelware that came with the phone. It now bootloops and then states that there is a security error. I tried doing a hard reset but that didn't work, and now i tried using the lg mobile recovery tool, i plug the phone in and it then allows me to click tools>upgrade recovery. Except it freezes quickly after attempting to start the recovery. I noticed that when i am in the main menu and my phone is plugged it, it says a upgrade is available but it doesn't state the name of my phone on the top left (E970)
I downloaded the drivers from the lg website, because they aren't available through the lg mobile support tool
I tried both computers i own and neither can get it to work

Related

Stuck at Bootlogo LG E510 [pls move if inappropriate] - SOLVED

Hello guys,
Ive been lurking here for a while and i finally thought about joining the gang.
I cant find the LG E510 thread here so please move my thread if this place is inappropriate. Thank you.
I updated this E510 via the LG mobile support software and the install [after downloading firmware] got stuck at around 4% then at 14%
The software prompted me to remove the phone from connection, pull out the battery then try again. Now its stuck at boot screen.
I can start up the "Emergency Mode", where its the only way my PC can recognize the device connected. I tried using the LG software again but i get this:
Hard reset is said to be VolDown + Home + Power On yet it doesnt work, only gets to logo.
This is an unrooted phone that why i used LG-provided update software.
THe PC can detect the devices and installed drivers. The software can too, but this error is persistent.
A friend said something about disabling the LG modem in the device manager but i still get this error.
I have ADB which i used sometime ago with my HTC but the ADB says device not found.
Any help would be appreciated.
Thank you very much.
*** SOLVED
I dont know what exactly made it work but i did the following.
Disabled [not uninstall] all other devices installed by the phone except the LG Android Platform
- disable and restart. if uninstall is used windows will just install it again after restart. disable.
- may be a problem with my PC that it has difficulties connecting with the phone if the other child devices are on
Uninstalled the Update Software and Installed it again
This time i clicked Options > Update Recovery
- prompted for my Phone Model + SN or just the IMEI <- brainfart on my part shouldve seen this earlier
The software downloaded the exact same firmware V10H_00.kdz and installed it. Success!
Maybe there was something bad with the first one i downloaded being on WiMax connectivity.
I feel so stupid right now being unobservant and all...
Anyway thank you!

[Q] I'm having trouble with my device not being found by the LG User support tool.

So I have an LG P870 bricked with the infamous "Security Error" boot screen and I can't connect it to the LG User Support Tool.
So I "softbricked" my LG P870 after performing the newish root for the v10i firmware. All was well until I deleted (note: I didn't freeze these apps, I straight up removed them) some stock AT&T apps and then google movies & videos + google magazines & books. I know now that you can't do this on the AT&T roms without bricking your device. Bummer.
So now I'm trying to flash the stock rom onto my LG P870 using the LG User Support Tool. I've followed the on-screen directions and whenever I click install USB drivers and select my carrier/phone... it installs fine! Then I plug in my phone and enter download mode, and Windows 7 wants to try to install the correct drivers for my device (when I've already installed them!)
So now I have an LG P870 bricked with the infamous "Security Error" boot screen and I can't connect it to the LG User Support Tool. Is there any way I can direct windows to the driver's folder? (C:\LGP870\USB_Driver\LG_SmartPhone\)

Soft Bricked Lg Optimus l9 p679 not connecting to PC .Help?

I have a Lg Optimus l9 p769 and It got Brick a couple of days ago although I did not flash anything onto it or had any backups. I rooted it however through a .apk file and the phone work for a while(almost 2 months) and then I nest with the files trying to move apps to sd and it got bricked.In the phone however I did not have USB debugging on or anything. In order to Unbrick it I tried flashing a .kdz file on the phone following the steps of this forum -> http://forum.xda-developers.com/showthread.php?t=2085344 . I followed every step until like the 11th step perfectly but at 15% of downloading(or flashing) it stop and told me that my it could connect to my phone. I tried everything even changing the USB cable and install all types of lg USB drivers. Is this it for the phone? Can I do anything else? It does show that it's connected to the PC but when I plug it in it installs stuff? I don't know what to do now help? It's soft bricked and stuck on lg logo screen.:crying::crying:
Jay Grant said:
I have a Lg Optimus l9 p769 and It got Brick a couple of days ago although I did not flash anything onto it or had any backups. I rooted it however through a .apk file and the phone work for a while(almost 2 months) and then I nest with the files trying to move apps to sd and it got bricked.In the phone however I did not have USB debugging on or anything. In order to Unbrick it I tried flashing a .kdz file on the phone following the steps of this forum -> http://forum.xda-developers.com/showthread.php?t=2085344 . I followed every step until like the 11th step perfectly but at 15% of downloading(or flashing) it stop and told me that my it could connect to my phone. I tried everything even changing the USB cable and install all types of lg USB drivers. Is this it for the phone? Can I do anything else? It does show that it's connected to the PC but when I plug it in it installs stuff? I don't know what to do now help? It's soft bricked and stuck on lg logo screen.:crying::crying:
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=46181080
Sent from my LGMS769 using XDA Premium 4 mobile app

[Q] Recover my LG L9 P760 from an aborted flash

First of all, I apologize for having uploaded all the figures of my post in the "figure.zip" attachment, but I was not able to insert them as separate figures using the "insert image" function. I am a new user and perhaps I am not allowed to use this function.
I am not able to recover from a "soft brick" due to an aborted flash of a stock ROM. Here is the story.
I started working with this LG phone:
Model: L9 P760 (Vodafone brand)
OS Android 4.1.2 Jelly Bean (it was previously updated form ICS through the official upgrade from LG)
SW Version: P760 20d-262-02
Kernel: 3.0.31
Build: JZ054K
Baseband: L626_MODEM_SIC_01.1230.00
My goal was to re flash with another JB stock ROM, so upgrading its release and getting an unbranded phone.
I downloaded this stock ROM kdz file: V20H_00.kdz
Then I tried to flash with a procedure derived from this one: http://forum.xda-developers.com/showthread.php?t=2085344
The main difference was related to the fact that I did not put the smartphone in S/W Upgrade status at the beginning, I connected it to USB port when it was power on and set the PhoneMode to "DIAG" instead of "EMERGENCY". The phone went in "S/W Upgrade" mode during the flash procedure.
I worked on my laptop, the operating system is Windows 7 Professional, SP1 64 bit.
A problem occurred during the update: the LG Mobile Support Tool crashed and the phone remained in "S/W upgrade" status. I restarted the LG Mobile Support Tool, but I was not able to make it continue the update. Then I disconnected the phone from USB and removed the battery. When I re inserted the battery the phone did not boot anymore.
Now my LG L9 P760 does not start pushing the normal power on button.
It does not make a factory reset if I push Power on, home and vol- buttons
There are no any combination of buttons I can start for having any reaction from my LG L9.
Then, I tried to recover from this "soft brick" status in the way I describe hereunder.
1) I removed everything related to LG from my laptop (LG Mobile tool -including LGMOBILEAX directory under C:\ProgramData- and LG drivers)
2) I installed the following LG SW:
LG drivers, rel. 3.11.3, from a file named: LGUnitedMobileDriver_S50MAN311AP22_ML_WHQL_Ver_3.11.3.exe
LG Mobile Support Tool rel. 1.7.3.0, installed through this program: B2CAppSetup.exe, running in Windows XP SP3 compatibility mode. From file properties , tab "details" I read this B2CAppSetup.exe is ver. 1.0.1.7.
3) I connected the smartphone to my laptop through the USB cable. After about 10 - 15 seconds it went in SW upgrade mode. At least, I see "S/W Upgrade - Please Wait while upgrading...." on the LG L9 screen. BTW, that occurs every time I connect the smartphone to my PC, in any cases: removing the battery or not removing it, pressing or not the vol+ button... In any cases it goes in that state.
Before connecting the smartphone, this is what Device manager showed:
[pls see devManager-phoneNotConnected.PNG in figure.zip]
After I connected the smartphone through USB, this is what Device Manager displayed:
[pls see devManager-phoneConnected.PNG in figure.zip]
Without starting the LG Mobile Support Tool I saw that after some minutes its display did not show the "S/W upgrade" message anymore, nothing was displayed. And after about 10 seconds the "S/W Upgrade.." message came back again. It is like the smartphone tried to connect to some applications running on the laptop, but did not find any process there, then it retried, and so on.
When the LG display was black, the Device manager output was like it was before connecting the smartphone to USB port. When "S/W Upgrade..." came back on the LG display, LG devices came back on Device Manager output.
4) At this point, when "S/W Upgrade.." was displayed on LG I started the LG Mobile Support Tool. It seemed it was able to recognize my smartphone, as I saw this output.
[pls see LG_MobileSupportTool-start.PNG in figure.zip]
But waiting for 1 or few minutes without doing anything the "S/W upgrade..." message disappeared on my LG display and LG Mobile Support Tool showed this output:
[pls see LG_MobileSupportTool-start01.PNG in figure.zip]
It was like the connection between the smartphone and the LG Mobile Support Tool could not be kept, or was not stable.
5) Anyway, when the connection seemed to be ok I selected the choice "Upgrade Recovery" under "Options" menu choice, and the recovery procedure started. This is the sequence output I saw on the LG Mobile Support Display:
[pls see LG_MobileSupportTool-start02.PNG in figure.zip]
[pls see LG_MobileSupportTool-start03.PNG in figure.zip]
[pls see LG_MobileSupportTool-start04.PNG in figure.zip]
But during the "Upgrading your phone..." phase, the process was always blocked at 15% of its execution (it remained at 15% for a relatively long time, let's say 2 or 3 minutes) and I read this output:
[pls see LG_MobileSupportTool-start05.PNG in figure.zip]
Now, if I retry the procedure (with or without disconnecting the phone, removing the battery and so on and the reconnecting) I get this message if I push the "retry" button when the LG display is black.
[pls see LG_MobileSupportTool-start06.PNG in figure.zip]
Otherwise, If LG display indicates "S/W Upgrade..." the procedure restarts, but always with the same result: it aborts at 15% of progress, and LG Mobile Support Tool shows the same error:
I tried a lot of alternatives avoiding to download the ROM image online from LG site. I tried the procedures I found here http://forum.xda-developers.com/showthread.php?t=2085344 and also here http://forum.xda-developers.com/showthread.php?t=2797190, where I found an interesting and more recent tool for an off line KDZ flash.
I tried to flash a couple of diferent KDZs: v20c_00.kdz -ICS- and V20H_00.kdz (JB) but always the procedure was aborted during the update.
I believe my problem should be related to 3 main factors:
Some issues on LG drivers, also if somehow my phone is detected by LG Mobile Support Tool, when I connect it via USB cable.
Some issues with the LG tools I use (or perhaps I do not configure everything needed in the right way, or perhaps there are issues with Windows 7 64 bit)
Some issues with the kdz I use. Perhaps I could adopt some othe stock ROMs (also if I have already tried with 2 different KDZ).
I tried these procedure using other PCs, another Win 7 64 bit and an XP SP3 32 bit, but basically the problem is always the same: the recovery / flash procedure is aborted at 15% of its progress.
Who could give me any advices on what could be the reason of this fault, and on what procedure I could do?
I have not tried anything related to adb or fastboot till now, as in my opinion my issue should not require these tools in order to be solved. I mean, my LG L9 easily goes in "S/W Upgrade.." mode, so it does not seem the problem is related to a boot loop status. Anyway, could a flash via fastboot solve my issue?
Pls help me, I can give you every additional details it could be useful...
Thank you in advance!
Ciao
Mauro
Hi Rossi Corsa, you could try this way http://forum.xda-developers.com/showthread.php?p=53820375
Cheers. Good luck.
Sent from my LG P76020p-EUR-XX unlocked and rooted
BajoPrimate said:
Hi Rossi Corsa, you could try this way http://forum.xda-developers.com/showthread.php?p=53820375
Cheers. Good luck.
Sent from my LG P76020p-EUR-XX unlocked and rooted
Click to expand...
Click to collapse
TY BajoPrimate, that thread gives me a hope!
But I still need your help. I tried that procedure, and I got an error very similar to the others described there: download failed after 6 sec..... So I tried to download the bin image for P760 that you indicated here, but the URL "http://uploaded.net/f/xh3dqq " seems to be not reachable anymore....
Where could I find a binary image to flash for my P760?
Do you want me to describe the error I got in a post on that thread? Of course I'll do if that is more correct in your opinion.
TY very much in advance!
Ciao
Mauro
Hi Rosso Corsa, you're welcome.
The download link works fine for me.
Try again from your computer or with another browser (i. e. dolphin).
Cheers. Good luck.
Sent from my LG P76020p-EUR-XX unlocked and rooted
BajoPrimate said:
Hi Rosso Corsa, you're welcome.
The download link works fine for me.
Try again from your computer or with another browser (i. e. dolphin).
Cheers. Good luck.
Sent from my LG P76020p-EUR-XX unlocked and rooted
Click to expand...
Click to collapse
BajoPrimate, ty for your support.
I tried do get to this address:
uploaded.net/f/xh3dqq
And also to this one (after having seen the image you posted in your last append:
uploaded.net/file/j32p8p7y/from/xh3dqq
but in both the cases I got a "Unable to connect" message.
I tried from my laptop with Firefox, Internet Explorer and Chrome, getting always the same result.
Do you know what I could try to get this bin image?
On alternative, do you know any other address where I could find a bin image for my LG P760?
It seems the tool for getting a bin image from kdz is not running correctly. At least I got the same error messages others indicated....
TY very much!
Ciao
Mauro
Rosso Corsa said:
BajoPrimate, ty for your support.
I tried do get to this address:
uploaded.net/f/xh3dqq
And also to this one (after having seen the image you posted in your last append:
uploaded.net/file/j32p8p7y/from/xh3dqq
but in both the cases I got a "Unable to connect" message.
I tried from my laptop with Firefox, Internet Explorer and Chrome, getting always the same result.
Do you know what I could try to get this bin image?
On alternative, do you know any other address where I could find a bin image for my LG P760?
It seems the tool for getting a bin image from kdz is not running correctly. At least I got the same error messages others indicated....
TY very much!
Ciao
Mauro
Click to expand...
Click to collapse
Hi Rosso Corsa, you're welcome.
I don't have any other link.
You could try without your firewall or antivirus or with another PC (friends, family,neighbours,...).
Eventually you'll got it!
Cheers. Good luck.

How to Fix LG G2 Bricked with few easy steps

Referring to this thread https://forum.xda-developers.com/lg-g2/general/mega-tut-how-to-fix-bricked-lg-g2-t3055033
I have found a shorter method of unbricking your LG G2 after troubleshooting uppermentioned method for quite some time with no result.
Your phone is stuck at boot in Dload>Download-Mode>Fastboot, mine is LG G2 D802
Your phone will not do Hard Reset when entering recovery and selecting Yes
Windows 10:
- First Install LG G2 Driver. v4.x works fine, I tried many and didn't have any problems in that regard, drivers all work fine
- Download LG Flash Tool 2014, not the fancy new one, but this old version
- Find the most accurate backup .KDZ file of your phone's OS, mine is EU16GB, and the file that worked for me was D80230d_00.kdz. Flashing the wrong rom will result in bootlooping that can be fixed by restarting the process.
1) USB connect your LG G2 in Dload/Fastboot to your PC
2) Run LG Flash Tool 2014 with DEFAULT SETTINGS, press select KDZ file, find the KDZ OEM ROM you found online that matches your phone perfectly, select Normal Flash and click Start
3) Your phone reboots into Firmware Update
Firmware update is the flashing process happening
If it fails you can try again by restarting your phone, or try another KDZ ROM
4) Once the flashing is done the phone restarts itself and boots into the OEM OS
5*) if unsuccessful try a different .kdz, personally I had to try three of them ,_,
i pulled these steps from my memory, i try updating if something is wrong
If I may ask, what do you mean with "1) USB connect your LG G2 in Dload/Fastboot to your PC"?
Could yoiu please elaborate what "in Dload/Fastboot to your PC" means?

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