Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Evolution_Tech said:
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Click to expand...
Click to collapse
The password was never reset though, she had the same password before even purchasing the phone. Does that 72 hr thing still apply? I'm just confused as to why there's no place to deactivate this like in iCloud's "Find my iPhone". I can access the account, have searched all settings, I even get the notification email when I login from the phone itself, but it just goes back to terms, wi-fi, enter email, repeat. LOL
I'm guessing the T-Mobile variant is brand-new as well (SM-G360T) since I can find many other ROMs but none for the G360T.
Oh well I'll wait til the 72hr period or ROM shows up, thanks for the help :good:
Hi I hv a similar problem I forgot my pin on my galazy core prime so I did a hard reset. Then on log in I couldn't remebber my google password so I changed it via laptop. But it wont let me log in still. I can access google account on laptop etc what is going on please help
I need help I have factory reset my Samsung galaxy core prime and I keep going to put my Google account in but nothing it keeps going back saying please enter a email that was recently linked which I keep doing and nothing it's just keeps going back can u please help
Galaxy Core Prime Looping Hell
The phones keep looping back to the login screen beacuse of a security feature put in place by samsung. We must contact them directly and submit proof of ownership ( proof of activation or copy of receipt) in order for them to disable this security feature. The number to call is 800-726-7864.
you can remove that device from this account.
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
go to accounts.google.com
Hi guys, friends phone (Huawei Y6) was stolen, but they found the guys about 30mins later and he got the phone back.
The Google account activity website even said the accounts password was changed, I wonder how. The phone
was locked with a non-common pattern.
Anyway, he tried to login with his Google-account-credentials and got an error. Then we did reset the account-password
by using the non-google recovery-mail since calling the phone or SMS doesn't work without unlocking. But the
phone still declines a login with these credentials and says we should use an account that was used on this phone already.
Last thing we tried was to again factory-reset the phone, ofcourse didn't help either.
So, any way to overcome that security-feature?
I'm posting this in a bunch of different places just in case someone has an answer for me:
I'm so frustrated. I set some stupid new pattern passcode on my phone (Samsung Galaxy S7) yesterday because I wanted to try it out and see how it worked. It was a method where you swipe on the screen in a series of directions to unlock it. Now I've either forgotten it or it's not working and I only have two attempts left before my phone automatically erases all data on itself. I cannot do a factory reset and lose all of my data, that's just not an option for me. I've tried unlocking it with "Ok Google" which I do have enabled on my phone, but it didn't work. I've tried going to device manager in my google account and locking the phone but it won't override the password I already have on my phone so that doesn't work. Apparently my device wasn't registered in my Samsung account so Samsung can't remotely unlock my device. Verizon (my service provider) won't help me. The link that people online say should appear after too many attempts that lets me sign into my phone using the Google Account that it's linked to won't appear. The information that I've found online about how to "hack" my phone doesn't make any sense to me and requires me to download or already have installed all sorts of suspicious looking files/programs that I'm not willing to install onto neither my phone nor my computer. I'm just at a loss and really frustrated. What could be wrong? How do I fix this? Who can help me?
Check this , maybe it will works for you .
https://www.youtube.com/watch?v=muAOM47VPOQ
You might be out of luck. You won't lose any files just apps and settings if you factory reset.
This is why no one uses pattern unlock any more. Too many things that can go wrong.
Dear people,
my huawei mate 10 pro got stolen yesterday. Unfortunately I forgot my password for my google account, so I had to reset the password on my computer. There I could see that the mobile was last online on that day, when I was out. But since I had to reset my password with my second sim card, I wonder if I'm still able to locate it with my google account, since the passwords don't match anymore?
I had my mobile locked with a not so easy pin. I had installed Android 9 on it. How high are the chances the thief will unlock it, to get into my data? I activated remote erase, but as I said, the phone was not online anymore.
I also wonder about google's FRP. So when I have a google account on that phone, the thief won't be able to erase the data? But also, when he unlocks the pin and wants to erase the data, he won't be able to and likely sell it with the data on it?
Lot of questions. Sorry. Would be nice to hear from you!
helen
anyone?
Hi
Your device data probably got erased by a factory reset. A thief would not waste time trying to unlock the phone if it's locked. However, if the phone had enabled usb debugging before you lost the phone, He could remove the password though a pc and have access to your data. It depends on how far you got with the phone. ( if you tampered with it or not).
If you bought a new phone and you are willing to modify it in order to ensure security, you could install a custom recovery such as TWRP and password lock it to prevent factory reset. (That's what i do at least).
Hi, it would be good if someone can give me some advice on resetting a phone that I have, which appears to have the reset function disabled.
I have had my business phone upgraded and am left with the old device which is a Galaxy A50 which has not been asked to be returned. This phon e is newer than my personal phone and was wondering if I could use it. I have tried putting my sim in it and made a call which works fine (they are both the same phone network provider). Trouble is I can't put any new Apps on it and it's locked to the corporate settings.
I tried to carry out a hard reset but that option appears to be blocked. When the phone reboots it does not go into the android boot menu but instead goes straight to full boot with the screen lock. I plainly know the screen lock as it was my old phone.
I have also done some reading and it seems that if I was to be able to reset the phone I would need the email account to get back into it. The phone has 3 email accounts, none of which I actually need:-
- my work email account (exchange)
- my work email account (work account)
- an android email account (numerous numbers @ANDROID-for-work.gserviceaccount.com)
Before I do anything that may brick the device, I was wondering if anyone can offer any advice on how to make use of this. Seems a shame to just bin it, and I know my business won't do anything with it, it'll just get dumped. I don't need anything on the device, just want to do a total wipe and start from fresh.
Thank's in advance if anyone can help.
zul