[Q] Please, help - cannot read Stock ROM with SP Flash Tool - Android Q&A, Help & Troubleshooting

Hello,
*I have a problem with accessing phone PreLoader on Virtual COM port.*
I have NO PROBLEM with ADB driver and access. I can also access phone as a Device in Windows.
*But I want to create backup of my phone ROM.*
I want to read the ROM with SP Flash Tool to make backup.
(I cannot post links, so see full links in .txt file attached)
Phone: Alcatel IDOL One Touch Mini
Phone model code: 6012X
Full phone specs: gsmarena.com/alcatel_one_touch_idol_mini-5669.php
Chipset: Mediatek 6572
USB driver link page: developer.android.com/sdk/win-usb.html
Driver direct link: dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip
OS: Windows 7, 64 bit
What I do:
------------
- I turn phone off. (Cannot remove battery - phone can not be opened=battery is not removaable)
- Connect to Windows
- Windows popup message for a device connected !
- Browse... choose driver for Win7,64bit,..... (only first time Windows wants driver)
- In Device Manager this device appear for a second, and then disappears: [PreLoader USB VCOM Port (COM_X)]
=== Result: Phone is not visible and cannot be accessed/shown in SP Flash Tool. Tried in versions 3.1224.01 (older)
and 3.1352.01 (newer interface).
What I tried to troubleshoot:
---------------------------------
- Used USBDeview.exe (64 bit), runned as administrator. Performed manual Uninstall for all old virtual COM ports.
- Tried another USB cable.
- Tried another USB port; Tried another USB port on another insernal USB hub; Tried on extranal USB hub.
- Tried another drivers, which I have found on fourms.
- Started Device Manager as admin, show hidden devices. Now I can see m phone as a light gray device.
Every time I plug phone, Windows creates a new VCOM port. I have to uninstall them manually with UsbDeview.
When I click properties on VCOM with/without currently phone attached windows says:
"Device status: Currently this hardware device is not connected to the computer. (Code 45)".
See screenshot: postimg.org/image/o3h86dbzt/
- Googled many times for Code 45 but cannot solve this problem.
- Obviously windows can see MediaTek chipset at least for a while. Tried to connect on turned off phone. Or with
phone started in Recovery mode (Meta mode?) - Power+Volume up. No luck here too.
=== Result: Failed to succeed. Nothing of above can help.
Please, help!

Related

MediaTek DA USB VCOM Port - Help me fix Code 10 problem

PLEASE! I need to load a new ROM into my MT6575 phone using Smart Phone Flash tool.
I've installed the Mediatek drivers on 4 different computers in my house (Vista, Window 7, Windows 7 64bit, Windows 8) and I cant get ANY of them to work!!
When I look under Ports (COM and LPT) in Device Manager, I ALWAYS get: This device cannot start. (Code 10)
WHAT is going on!! I've wasted so much time with this problem.
johnnysnavely said:
PLEASE! I need to load a new ROM into my MT6575 phone using Smart Phone Flash tool.
I've installed the Mediatek drivers on 4 different computers in my house (Vista, Window 7, Windows 7 64bit, Windows 8) and I cant get ANY of them to work!!
When I look under Ports (COM and LPT) in Device Manager, I ALWAYS get: This device cannot start. (Code 10)
WHAT is going on!! I've wasted so much time with this problem.
Click to expand...
Click to collapse
your not the only one with this problem i have it too with same mt6575 someone help please
Need to uninstall device and reinstall drivers
If you google, "Code 10", you will find that on a Windows system it is an error code generated by the Device Manager "because it can not start a device". In a nut shell, the most likely cause for this is because the device was not properly installed with the right drivers.
If you are running Windows, you can try to use the attached file called USBReview to see what device that is as you know it is your phone. Basically, with this program you can remove all the old drivers and start all the driver installation again.
Try to find your phone either here on xda, on the web or contact your phone's manufacturer - you need drivers!!!
Good luck, Mr. Phelps.
johnnysnavely said:
PLEASE! I need to load a new ROM into my MT6575 phone using Smart Phone Flash tool.
I've installed the Mediatek drivers on 4 different computers in my house (Vista, Window 7, Windows 7 64bit, Windows 8) and I cant get ANY of them to work!!
When I look under Ports (COM and LPT) in Device Manager, I ALWAYS get: This device cannot start. (Code 10)
WHAT is going on!! I've wasted so much time with this problem.
Click to expand...
Click to collapse
ronbo76 said:
If you google, "Code 10", you will find that on a Windows system it is an error code generated by the Device Manager "because it can not start a device". In a nut shell, the most likely cause for this is because the device was not properly installed with the right drivers.
If you are running Windows, you can try to use the attached file called USBReview to see what device that is as you know it is your phone. Basically, with this program you can remove all the old drivers and start all the driver installation again.
Try to find your phone either here on xda, on the web or contact your phone's manufacturer - you need drivers!!!
Good luck, Mr. Phelps.
Click to expand...
Click to collapse
Your USB program does give a lot of information I have never seen before, but I still haven't been able to figure out how to get the driver to load.
thanks, John
I'm having the same problem installing the MT6575 USB VCOM drivers. Is there a workaround to get this installed? I"m using WIN 6 64bit
johnnysnavely said:
PLEASE! I need to load a new ROM into my MT6575 phone using Smart Phone Flash tool.
I've installed the Mediatek drivers on 4 different computers in my house (Vista, Window 7, Windows 7 64bit, Windows 8) and I cant get ANY of them to work!!
When I look under Ports (COM and LPT) in Device Manager, I ALWAYS get: This device cannot start. (Code 10)
WHAT is going on!! I've wasted so much time with this problem.
Click to expand...
Click to collapse
This is what worked for me after lot of experimenting and searching:
- get MTK6575 drivers (for instance from Bruno Martins where he writes about flashing mtk6575 - google: MT6575 flashing tutorial bruno
- Start c/windows/system32/hdwwiz.exe (as admin)
- Click next
- Manually select hardware
- List all devices
- Select the driver (for example usb2ser_Win764.inf)
- from the List select "MediaTek Preloader USB VCOM Port"
(or you can install other drivers from the list if Preloader is not enough..)
On another computer I solved it by installing whole Android SDK, checked my android system and installed updated for SDK (approx. 2 GB) and it installed correct drivers automatically.
Also you can experiment with using another usb port..
Please write here if it helped.
ivy13 said:
This is what worked for me after lot of experimenting and searching:
- get MTK6575 drivers (for instance from Bruno Martins where he writes about flashing mtk6575 - google: MT6575 flashing tutorial bruno
- Start c/windows/system32/hdwwiz.exe (as admin)
- Click next
- Manually select hardware
- List all devices
- Select the driver (for example usb2ser_Win764.inf)
- from the List select "MediaTek Preloader USB VCOM Port"
(or you can install other drivers from the list if Preloader is not enough..)
On another computer I solved it by installing whole Android SDK, checked my android system and installed updated for SDK (approx. 2 GB) and it installed correct drivers automatically.
Also you can experiment with using another usb port..
Please write here if it helped.
Click to expand...
Click to collapse
Tried your first method but still get Code 10 error. Could not understand your second method. Please help. Me device is Qmobile Noir A2
hye.. any progress? am having the same issue.. just for MTK6575 com port driver
Just made my Amoi N820 work
So happy
You get Code 10 becouse your windows couldn't recognize the driver but that's irrelevant becouse flashing will work
No solution?
Any solution on this problem?
I've this china mt6575 galaxy s3 clone and got rooted using CF Root.Got ADB composite driver successfully installed in my pc (using win7 32-bit).When I install preloader usb vcom driver, i'm also facing this 'code 10' issue.Until now I can't install CWM in my phone.(the Flash Tool cannot detect my device).i try to install/push CWM using Terminal Emulator but nothing seems to change .when reboot into recovery mode the same stock recovery appear.Any help please?
orion~X said:
Any solution on this problem?
I've this china mt6575 galaxy s3 clone and got rooted using CF Root.Got ADB composite driver successfully installed in my pc (using win7 32-bit).When I install preloader usb vcom driver, i'm also facing this 'code 10' issue.Until now I can't install CWM in my phone.(the Flash Tool cannot detect my device).i try to install/push CWM using Terminal Emulator but nothing seems to change .when reboot into recovery mode the same stock recovery appear.Any help please?
Click to expand...
Click to collapse
i have thet problem to.
is ther solution?
I HAVE SOLUTION FOR THIS PROBLEM!!
Just ignore the error Code 10! Start the SPFlashtool and load the scatterfile, click on download and connect your switch off Phone with the computer. It will work fine.
Having the Same Problem
I understand I can ignore it and it works on that part, however I'm trying to root my phone now and it's not recognising that I have attached a device to the computer. Please need help to solve the problem. Have the drivers but can't get it without code 10
Hi.
me test for me not work.
iphone 4s.
plz help me.
hihi2u2 said:
I understand I can ignore it and it works on that part, however I'm trying to root my phone now and it's not recognising that I have attached a device to the computer. Please need help to solve the problem. Have the drivers but can't get it without code 10
Click to expand...
Click to collapse
Did you ever get this problem solved as I have the same issue with an MTK 6592 chip based phone?
I have the same problem too.
Installation of Media Tek preloaded drivers gives me Code 10 error.
Has anyone found the solution?
my phone is totally dead without power now after I tried to flash with SP Flash tool using correct ROM. I noticed in device manager that there is a CODE 10 error in mediatek preloader usb driver.. is this the culprit? my phone can no longer be detected now in SPFlash or MTK Droid tools... so hopeless... this is a brandnew phone I bought to be given as gift to my cousin...
I did it! I did it! I did it!
The solution is... we need not MediaTek USB VCOM (Android) (USB\VID_0BB4&PID_0005&MI_02), but PreLoader USB VCOM Port (USB\Vid_0e8d&Pid_2000) !
I have MTK6582 (KingSing S2), the host - WinXPx64.
It looks like my phone (and, maybe, other MTK devices too) have several engineering modes.
I have spent several hours trying to get working VID_0BB4&PID_0005&MI_02, which is exposed, if device is turned on while holding VOL- pressed. In this mode some strange factory mode with nonfunctional menu items is displayed on the screen. But to activate mode with Vid_0e8d&Pid_2000 some trickery is necessary.
Sometimes this USB interface starts repeatedly to appear and disappear every half-second in infinitive loop. I had such situation once, when connected turned off phone to USB cable with battery removed.
I just literally catched MT65xx Preloader by double clicking on it in windows device manager and pressing "install drivers" in it's properties. I have used Driver_Auto_Installer_v1.1236.00\SmartPhoneDriver\x64\Infs\usbvcom.inf from http://spflashtool.com/download/Driver_Auto_Installer_v1.1236.00.zip. DriverVer = 12/24/2011, 2.0000.0.0
After clicking "Read Back" in Flash Tool this insane loop stopped and program started to function as intended.
This interface could also appear once and for very short moment, if turned off phone (with battery inserted) is just connected to host. Also it could be seen again, if power button is pressed. If "Download" or "Read Back" is not pressed in advance in Flash Tool, than boot will continue after smaller than a second pause (if device is functional).
I don't know if running Install.bat (from archive I have given above) is necessary. It didn't installed driver when Vid_0e8d&Pid_2000 wasn't active, but, I guess, running it during short blinks would give the same effect.
Also, I don't know, if advice given in comment#6 in this thread four years ago would work. Maybe, the fault was in older version of driver (DriverVer=05/30/2011,1.1123.0).
Another reason could be that necessary USB interface disappears before windows manages to install driver for it for the first time. Possibly, only if "catched" in device manager, user could manually assign driver to it.
I've been struggling with my UMI Rome for days. It has/had the black screen problem, sometimes won't enter recovery mode, sometimes wouldn't allow charge, sometimes works just fine (yesterday). Last night i mistakenly cut off power during a battery recharge. -- today it has all the above problems (bricked) so I am trying doing a flashing again using the tutorials and tools on the Tehnotone.com site. Sintetix's reply above helps me at least have a better clue on what is going on. Wish me luck! BTW, I am using a Dell Windows 10 pc. (Results to be reported here.)
Sintetix said:
The solution is... we need not MediaTek USB VCOM (Android) (USB\VID_0BB4&PID_0005&MI_02), but PreLoader USB VCOM Port (USB\Vid_0e8d&Pid_2000) !
I have MTK6582 (KingSing S2), the host - WinXPx64.
It looks like my phone (and, maybe, other MTK devices too) have several engineering modes.
I have spent several hours trying to get working VID_0BB4&PID_0005&MI_02, which is exposed, if device is turned on while holding VOL- pressed. In this mode some strange factory mode with nonfunctional menu items is displayed on the screen. But to activate mode with Vid_0e8d&Pid_2000 some trickery is necessary.
Sometimes this USB interface starts repeatedly to appear and disappear every half-second in infinitive loop. I had such situation once, when connected turned off phone to USB cable with battery removed.
I just literally catched MT65xx Preloader by double clicking on it in windows device manager and pressing "install drivers" in it's properties. I have used Driver_Auto_Installer_v1.1236.00\SmartPhoneDriver\x64\Infs\usbvcom.inf from http://spflashtool.com/download/Driver_Auto_Installer_v1.1236.00.zip. DriverVer = 12/24/2011, 2.0000.0.0
After clicking "Read Back" in Flash Tool this insane loop stopped and program started to function as intended.
This interface could also appear once and for very short moment, if turned off phone (with battery inserted) is just connected to host. Also it could be seen again, if power button is pressed. If "Download" or "Read Back" is not pressed in advance in Flash Tool, than boot will continue after smaller than a second pause (if device is functional).
I don't know if running Install.bat (from archive I have given above) is necessary. It didn't installed driver when Vid_0e8d&Pid_2000 wasn't active, but, I guess, running it during short blinks would give the same effect.
Also, I don't know, if advice given in comment#6 in this thread four years ago would work. Maybe, the fault was in older version of driver (DriverVer=05/30/2011,1.1123.0).
Another reason could be that necessary USB interface disappears before windows manages to install driver for it for the first time. Possibly, only if "catched" in device manager, user could manually assign driver to it.
Click to expand...
Click to collapse
I tried what you said. It wouldn't install properly. It kept saying error (code 10) and showed in device management with a caution sign every time I installed the driver. I disabled the forced driver signature thingamabop but it still does it. I guess I'm screwed. Has anyone else fixed this?

MT6577 preloader recovery

Hi
I flashed the phone with invalid firmware using SP_Flash_Tool.
Now SP_Flash_Tool and Windows doesn't see the MT65xx Preloader USB device after disconnecting/reconnecting the battery.
The phone doesn't switch on.
Is possible to recover a preloader on MTK6577 (Zopo ZP 900) using the flex cables or other methods?
Thank you
I have same situation. Did you find any solution for this?
Hi all,
I accidentlly wipe preloader on my Lenovo P770 and computer identify it as "alcatel single rndis interface #2". Is there any possibility to restore preloader in my phone or it is comlete brick?
I would be very thankful for any help.
Lenovo P770 preloader wiped
my preloader accidentally wiped by my son, now my prealoder appears as ALCATEL.
I can't turn on my phone. Any ideas what to do?
when i install MTK Preloader / Usb driver, when i put the phone and usb on the computer it will disconnect after a few seconds, and connect and disconnects again.
The problem also appearing when i am flashing the phone with FLASHTOOL. That's why i am not able to flash my phone...
Kindly please help me out...
Any idea to help me regarding this problem would be a great help...
Thanks in advance...
Hi there...I am also facing the same problem in my mtk device...I could flash the stock rom from SP flashtool...but after flashing my phone is in dead state...Any Leads..???
I got to the same problem with my phone. There is no chance to turn it on.
Someone has got a suggestion?
Same problem.
We hope that one hero appears here
i will pay for the solution!
MTK6577 Tablet
Hey guys .. any solution ?
Lenovo A2107A-H, Dual SIM dead after SP-Flash
I stand in a row with you all, I also have killed my tablet with SP-Flash, It appears as Alcatel Single RNDIS Interface in Win7 control panel's network adaptors and in Win8.1 as "unknown device". I already uninstalled the drivers, the Win7 needed to reboot after that, but re-installed the same sh** after reconnecting. I have heard about another tool, not SP-Flash, which shall be able to "find" the tablet on the USB bus, but I don't remember the name.
How to un-brick Lenovo P770!
lystor said:
Hi
I flashed the phone with invalid firmware using SP_Flash_Tool.
Now SP_Flash_Tool and Windows doesn't see the MT65xx Preloader USB device after disconnecting/reconnecting the battery.
The phone doesn't switch on.
Is possible to recover a preloader on MTK6577 (Zopo ZP 900) using the flex cables or other methods?
Thank you
Click to expand...
Click to collapse
I un-bricked my Lenovo P770 yesterday!
How to do this:
1) Download and install "MT6577 USB VCOM drivers" -drivers for your phone
2) Open Device manager in your computer. Then "View" and "Show hidden devices" (do not close Device manager)
3) connect your phone to PC by USB cable (without battery, some phone with battery)
4) In device manager, in Network adapter (in my situation, after few second) shows "Alcatel single rndis interface #. . ." - it can appears and disappears!
5) When "Alcatel single rndis interface #. . ." appears click on this device Update drivers->Browse my computer...->Let me pick.. and here you should see "Mt65xx Preloader" if not you should find your driver.
6) When you update this driver you could use Flashtool v3->loading scatter file (you can find your android on needrom website. for example: P770_ROW_S110_130204_707WOW) -> check only PRELOADER and click Download
then connect your phone again to USB (without or with battery) and wait some seconds.
GoodLuck!!!
You can control on needrom website
I have the same issue. mediatek S8 - mt6577 7inch tab

Star x26i bricked? SPmultiPortFlashDownloadProject

Hello
Last week I became my Star x26i. Its quite a very good phone, but because of WiFi and Battery issues i tried to update it to a newer version, like in this tutorial :
http://forum.xda-developers.com/showthread.php?t=1680338
So I used a program, calles SPmultiPortFlashDownloadProject
Everything went fine, but after the program erased the emmc Windows tried to install a new driver and failed. The program stopped and now the phone cant boot anymore (understandable with an formatted eemc...) The Pc detects the phone anyway, first as an unknown device and after installing a new chipset driver as "MediaTek DA USB VCOM Port (COM6)" If I try to reflash with the same program it gives me following issue like on this picture: http://imageshack.us/f/856/erroroly.png/ (Error: No Bootrom USB Port was found! COM6 is not a Bootrom (preloader) USB Port. Auto polling Number0.
Are there any Chances to rescue this device or is it totally bricked? Thanks in advance...

This device cannot start (Code 10) - PC Android USB error?

I am using Windows 7 64 Bit..
I have followed the correct procedure for installing the USB vcom mtek drivers and still I get this error.. It says : This device cannot start. (Code 10)
I have tried restarting the computer with the phone turned on and off, I've also tried changing the USB connection settings on the phone to"media device (MTP).. Also tried the "USB Storage" option.
No joy.. Any clues as to how to install this drive without the code 10 error????
I want to flash my phone but I can't because the Smart Phone Flash Tool cannot connect to my device in the way it want's to.
I can navigate the files of my phone via the PC though..
When I changed my USB connection settings type to 'Media Device (MTP) I could see 'Leagoo Lead_5' in my Portable Devices section of my Device Manager on my PC..
Does anybody use these forums?
What make and model of phone is it?
with the make and model we can help more by finding better drivers
but another thing to try right now, is try plug it into a different USB port(one at the back thats part of the motherboard rather than a expansion front style port)

Lenovo Vibe B is disappearing after few seconds in preloder mode for firmware update

I'm trying to install stock rom to Lenovo a2016a40 (Lenovo B). After I connect phone to my system using volume down key preloder appears in device manager but after few seconds it disconnects from pc. I have tried to install via SP flash tool but it fails and gives error.
I have tried to update all mediatek drivers , changed port and cables but still I'm facing that issue , please help with this issue.
@sangram200
AFAIK Lenovo Vibe B is based on Mediatek chipset, hence SP Flash Tool seems to be the correct one.
It just disappeared from Device manager on PC
It simply disconnects from pc after few seconds ( disappeared from device manager), hense SP tool fails there is no issue with flash tool , its the connectivity issue but I don't understand why it disconnects from PC ,I have tried to update drivers and changed cables and switched ports but still having same issue.
@sangram200
I'm pretty sure you haven't installed the correct USB-drivers as needed, for example the MediaTek MT65xx USB VCOM Driver: this USB Driver will make sure that your MediaTek Android device is properly recognized by your PC, it ensures that there will be no hiccups while you are trying to flash a custom ROM or when you are trying to root your device.

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