[Q] Semi-Brick : is it the hardware or Software - Android Q&A, Help & Troubleshooting

My tablet is HKC P077A with 8GB ROM, 512 RAM and a 7'' Touch screen (Android 4.0.3). I am having 2 problems
When I switch on the tab, first "HKC" logo comes to screen and then disappears to show "android". This is standard. But after that the thing wont move forward. Just keeps on showing "andriod" with a flashing like thing implying the loading process. But after long wait there is no start screen and nothing changes. It just hangs there....
But if somehow got it to get into normal working(I donno how, but It sometimes boots ok and gets into normal working mode, with home screen and apps and everything). So once I get it right the other problem I am having is that the touch is giving VERY bad response. I have to click at spots multiple times to select that thing. Also the response is very slow. Its like the tablet is hanged. But when I tried connecting a mouse (through OTG) and everything works fine again. Is my touchscreen gone bad..??
I am already done with, reset (from "settings> backup and reset") [I cant find how to do factory reset on this model from "off" state(read below)]
I have tried to get into reset screen by pushing "Power Button+Vol up" button. Then I know the tab gets turned on (I can hear a small white noise from the loudspeaker) but nothing comes to screen. So the "Robot with heart open" is never shown. I also tried using "power button + Volume down", this takes me to a screen written in chinese. Now, I don't know Chinese but from the look and feel, its a troubleshooting window, where I can check weather components of my tablet are working (eg. I click one menu(with difficulty), then the front cam turns on, another menu makes loud sounds from speaker and another flashes many colors in screen etc). I found that most are ok except something called "T" (On the screen, its the last item to the right, is it "touchscreen"??)
So, what can I do to get my tab to work smooth again..? Is the touchpad having trouble..? Need I do any specific troubleshooting..?? Any Ideas on which key combinations to get on to the "factory reset" menu from off state..??
Also can u please specify the key combinations to the tablet factory-reset menu from "off" state.

Related

[Q] New update oddly bricks acer iconia

I tried to install the latest update for my acer tablet. My tablet is unrooted and it was doing fine with the android icon with spinning gears and a progress bar. Though it froze and stayed froze...i had no choice but to reset. Once I did though the system would come back up to the slide your finger to unlock screen, my same background was working but a vibrate would happen (before touching) and after that touching the screen wouldn't do anything or react so couldn't slide to unlock. After this, I tried the plus volume button + power+ moving the orientation switch on and off. This got my old background to go away so something happened but it never reset on its own as it was saying: clearing user data and clearing cache. After that i shut it off again and rebooted using the minus volume. It said it was going to revert back to some file. The friendly android robot with spinning gears occurred then shortly after the progress bar came up that friendly android was replaced with an android icon with a big yellow warning sign in it (exclamation point) as far as i can tell nothing happens afterwards. After a few more reboots and + trick i can get the system to boot (no drag finger to unlock) but the minute it gets to the home screen the "shutting down" dialog shows up with the "powering off" message. It never goes away, tablet never shuts down. This happened REPEATEDLY. I did contact acer tech support; and since the first time it didnt reboot on its own after clearing user data and user cache he said its a hardware defect and to return it. I do hesitate to believe that cause I have babied this thing. I wonder if its an odd software error?
Now if i just let the tablet boot up it will come to that home screen with that shutting down dialog. And sometimes i swear a message box pops u behind it I cannot click on it (i swear the dialog that pops up behind the powering off dialog is something about the apk installer). I cannot get to the privacy ->restore to factory defaults...cause everytime i make it to the settings screen and click okay or something the home screen comes back and everything else go s away...so can never click on anything in the settings without it fading away. Which means I cannot click privacy -> restore factory defaults. So now my acer just boots up and says shutting down right away and does nothing else. Its clear of the apps i had on it, but st still not coming up. Am I missing some other step to the process or is the acer device really going to be needed to send out? I think i did everything right but wondering if anyone else had the boot up and then see the shutting down/powering off dialog the whole time... it should be noted that it never actually does shut down.
Any ideas or help id love it!
I don't own a tablet, but here is a thread that you can check out. Hopefully it will help you out. Good luck!

[SOLVED] Broken screen, factory restored thru Lapdock, what now?

Edit: Solved! See post #3 for information on how I solved this.
Long story short I got an AT&T Atrix from a friend with an Atrix Lapdock. I'm not 100% sure of the details but he had opened the Atrix (to replace the digitizer I think) and messed up the screen to where the backlight turns on but it's always black. The digitizer still works. He wanted me to factory restore the Atrix so I did so via the Lapdock by going into settings and selecting factory restore. After it booted up again it did not boot into Webtop mode. Well great, now I'm running the phone blind.
I think I was at the "Emergency calls only" screen since clicking the bottom of the screen above the soft buttons, then towards the top, played dialtones, so I got a SIM card (out of my Sprint Touch Pro 2, just for the sake of having any SIM card in it) and rebooted with the SIM in it. I'm at a different screen now, where I can make the motor buzz by tapping the soft buttons, and if I hold the Menu (4 squares icon, leftmost soft button) it pulls up a keyboard. I believe this is the Motoblur setup screen. As stupid as it may sound, I tried entering the "123/alt/abc/e/123/alt/abc/e/b/l/u/r/o/f/f" command by eyeballing the screen, but I don't think I deactivated it since it seemed like I could still interact with this screen the same way. I tried pressing (what I felt was) 123/alt/abc on the phone, and using the Lapdock to input the letters, but that didn't seem to do anything either.
ADB is definitely not enabled, I can launch fastboot (or any of the fastboot options, such as "Fastboot" "NVFlash" "BP HW Bypass..." etc, I wrote these down and just blindly input however many Down presses to activate it).
My next plan is to print off a screenshot of the Atrix keyboard to-scale with the screen and use that as a guide to input the "bluroff" command, hopefully doing that will get the phone into a state where it can activate Webtop.
Strangely, while I was in the presumed Emergency Calls mode without a SIM, either me spazzing out on the screen or some weird luck got the Entertainment Center to appear. However I could not navigate it at all using the Lapdock, not through arrow keys or using the mouse. I've never gotten that to happen again.
If this is a failure, my main purpose in getting these from him was to use the Lapdock as a small and luggable HDMI monitor (via adapters) so I'm not too disappointed, but it would be nice to have the Atrix working as much as it did prior to factory-restoring it.
DanAdamKOF said:
Long story short I got an AT&T Atrix from a friend with an Atrix Lapdock. I'm not 100% sure of the details but he had opened the Atrix (to replace the digitizer I think) and messed up the screen to where the backlight turns on but it's always black. The digitizer still works. He wanted me to factory restore the Atrix so I did so via the Lapdock by going into settings and selecting factory restore. After it booted up again it did not boot into Webtop mode. Well great, now I'm running the phone blind.
I think I was at the "Emergency calls only" screen since clicking the bottom of the screen above the soft buttons, then towards the top, played dialtones, so I got a SIM card (out of my Sprint Touch Pro 2, just for the sake of having any SIM card in it) and rebooted with the SIM in it. I'm at a different screen now, where I can make the motor buzz by tapping the soft buttons, and if I hold the Menu (4 squares icon, leftmost soft button) it pulls up a keyboard. I believe this is the Motoblur setup screen. As stupid as it may sound, I tried entering the "123/alt/abc/e/123/alt/abc/e/b/l/u/r/o/f/f" command by eyeballing the screen, but I don't think I deactivated it since it seemed like I could still interact with this screen the same way. I tried pressing (what I felt was) 123/alt/abc on the phone, and using the Lapdock to input the letters, but that didn't seem to do anything either.
ADB is definitely not enabled, I can launch fastboot (or any of the fastboot options, such as "Fastboot" "NVFlash" "BP HW Bypass..." etc, I wrote these down and just blindly input however many Down presses to activate it).
My next plan is to print off a screenshot of the Atrix keyboard to-scale with the screen and use that as a guide to input the "bluroff" command, hopefully doing that will get the phone into a state where it can activate Webtop.
Strangely, while I was in the presumed Emergency Calls mode without a SIM, either me spazzing out on the screen or some weird luck got the Entertainment Center to appear. However I could not navigate it at all using the Lapdock, not through arrow keys or using the mouse. I've never gotten that to happen again.
If this is a failure, my main purpose in getting these from him was to use the Lapdock as a small and luggable HDMI monitor (via adapters) so I'm not too disappointed, but it would be nice to have the Atrix working as much as it did prior to factory-restoring it.
Click to expand...
Click to collapse
wow....thats something.......you still int blur account setting (it uppen when you use a different sim card)....
try to wipe in fastboot
load new rom image that can skip motoblur account set up (like nottach)
when reboots click menu and then right corner down (skip set up) then it should be able to go in webtop mode..
hope it works
DanAdamKOF said:
My next plan is to print off a screenshot of the Atrix keyboard to-scale with the screen and use that as a guide to input the "bluroff" command, hopefully doing that will get the phone into a state where it can activate Webtop.
Click to expand...
Click to collapse
Posting to say this worked fine! I used Photoshop to print a screenshot 1.961" wide, carefully cut it out, taped it to the front, called up the keyboard (longpress the menu button, you'll feel it buzz long then very short), and carefully tapped out the Motoblur override. Took a few tries since you can't see what you're tapping (go slowly and use the tip of your finger) and the paper in the way makes it less sensitive. The phone doesn't buzz or anything when it does this, but if you put it on the Lapdock you'll see the swirly small red Motorola M icon signifying Webtop is loading, instead of the big red Motorola M icon that jumps around now and then. Also I had set the language to Spanish during my blind mashing, luckily I'm familiar enough with it to where I could change the language to English easily.
You can activate Motoblur through Webtop after you bypass the initial setup, I'm doing that right now.
htchd2fix I was considering loading up a ROM and seeing if that gave me more luck, but I wasn't sure how they handle Blur and all that, but anyway thanks for your step by step
I've attached the screenshot I used of the stock Atrix keyboard, and a Photoshop PSD I made that I used for printing, scaled to (more or less) the Atrix's width, cleaned up a bit, and with a black 1px border to assist in cutting. To whoever made the original screenshot (you're probably on XDA), thank you!
I'm leaving the screenshot taped to the Atrix for now so I can brag about its e-paper display

[Q] Black Screen and Loading... Loop

Hi All,
I've been coming here for a good while, reading articles, looking up help tips, and I gotta say, XDA is super helpful! I love reading about the new apps and seeing what people are making. But now, I'm running into a problem that I'm having trouble finding an exact duplicate or matching answer for. I've been looking through the boards and I see some things regarding somewhat what my phone just started doing, but it seems like everything is for custom roms or kernels. The difference between them and mine is that I'm on stock, nothing modded on my evo 4g lte at all.
This morning, I checked weather on my phone, loaded up some music and headed off to work. When I got to my office, I turned the volume down to vibrate only and plugged in the USB cable so it charges during the day while it buzzes from twitter updates or txt messages, etc. Anyway, about an hour or so ago, I turned on my phone and saw the lock screen, but it was different than what it normally is. Normally the lock screen has the weather on it but this time it had just the normal field wallpaper (one of the stock images). I pulled the ring from the bottom of the screen to unlock it and the phone immediately went to a black screen with the little box that says "Loading..." for about 2 seconds, then disappears. The buttons on the bottom (back, home, open apps) are unresponsive. I can, though, see the bar at the top with the time, signal, etc. and I can drag it down and see any kind of notifications in there. If I click the settings button, nothing happens, however the bottom phone button to show me open apps, it starts to work. I see little app cards for settings, but if I tap it, it zooms to the screen but it's still black.
After about 10 seconds, I see the "Loading..." box pop up, disappear, pop up, disappear, continually.
I called my phone from a land line and I could answer, but if I left the phone screen, it was just black. Eventually, an error came up that says "com.htc.bgp" has stopped unexpectedly. I hit don't send the error, it goes away, and I'm back to a blank (black) screen with "Loading..." continually popping up and disappearing.
Also, I can pull the task bar down and select the USB option and then select any of the other functions...HTC Sync Manager, Charge Only, Disk Drive, etc.
Every now and then, when I see "Loading..." pop up, I can see a stock HTC image (the orange colored fields picture) flash on screen just before it goes black.
I'm really stuck and don't know what to do. I'd love to try to save everything that's on here if possible (images/movies saved to internal storage). But if not possible, then oh well. I was able to find this link forum.radioshack.wdsserve.com/t5/Sprint-Discussion/How-do-I-hard-reset-an-HTC-EVO-4G-LTE/m-p/17981 on how to do a factory wipe, but is there any other options I could try first? Also, what do the other options under this section mean; like clear storage, is that like wiping a browser's history?
Thanks,
Sin.
Update: My EVO kept looping the "Loading..." message, even when I did a power-off by holding the power button for 10 seconds. I found out, though, that if I did the force shutdown (hold pwr for 10 secs roughly), keep holding until it buzzed at me, then when the phone turns on hold volume down and the EVO will boot into safe mode. It would have the "SAFE MODE" logo at the bottom corner of the screen, but it booted up without anything other than stock apps on the screen. I'd do that, let it sit for a while, go to sleep, wake it up, sleep, wake up, etc. It never went to that black screen that just said "loading..." Everything seemed ok, so I did a normal restart, let it load up, and all seems to be good now.
I was using live wallpapers before, but when i switched back into safe mode, I made sure that just a stock wallpaper was set. I think that may have been the problem, maybe one of the live wallpapers got corrupted? Who knows.
So if anyone's having trouble, try the safe mode trick, remove anything crazy, then reboot normally...do that before wiping out.

M5 boot stuck half-way, rest of screen black, shuts off after a min

Hi all,
I got this Xperia M5 that's been giving out warnings about memory being full and I suppose it finally gave in. It only partially boots after like a full minute of showing you those blue waves. When it 'boots' the screen is black and nothing works, except you can see the status bar with just the battery icon, no-SIM icon and the clock.
Weird thing is when the device is powered off, you can press the power button once and it'll display a large battery indicator which shows the percentage normally-- I've seen this go up from 0 to over 90 something incrementally.
But when it's 'on' the way I just described, the battery is always at 0% with a red ! next to it.
Anyway, when it's in this weird half-life mode, you can actually pull down the notification bar normally, and tap stuff as well. Flashlight works, you can see an actual WiFi list (nothing happens when you connect) etc. When you launch stuff through here though, like settings, it won't open anything. It'll make the sound as if it's launched something but the remainder of the screen will still be black.
Using the dedicated camera button, I can access the camera. It works (sort of), meaning you can see the camera display where the screen used to be black. And it immediately says "system process is not responding," so I'm guessing this is a system issue where it can't load basic stuff like the homescreen?
Whatever you do or don't do, it stops responding after a couple minutes and shuts itself off.
Stuff I've already tried:
- Safe mode (volume down + power), just 'boots normally'
- Recovery mode (volume up + power) done that for over two minutes, does nothing or just 'boots normally'
- Hold down the tiny yellow 'off' button under the SIM/SD cover, did nothing.
- Xperia Companion: PC won't recognize the phone either in that zombie state, or when it's off, so I tried 'device cannot be detected', shut phone down, held down volume down button, connected USB still holding down, waited for a while and viola, nothing happened.
It's factory OS, never messed around with it and I don't know the version (could be 5?).
Any ideas?
Guys at this point all I'm wondering is if anyone ever managed to brick a phone that's as semi-responsive as this one, in the history of bricked android phones anywhere.. I mean how could it be bricked when you can (sort of) boot and even open the camera?
you said it boots in download mode?
paranoic(d) said:
you said it boots in download mode?
Click to expand...
Click to collapse
No I wouldn't say download, it's weird-- there's the status bar at the top and soft navigation keys at the bottom, but the homescreen in between these is black. I tried tapping this black area to see if stuff is there logically but you just can't see them, but there was no interaction, no sound or anything.
I am able to pull down the status bar to reveal the usual buttons and such, like I mentioned before you can turn on the flashlight, click to see a list of available wifis etc. But you can't access settings through here, I mean you tap settings and the main part of the screen is still black.
The only way to get the screen to work is to open the camera through its dedicated button, where the camera display works normally, you can switch cameras etc. Tried accessing the gallery through here but it didn't work.
I just don't wanna buy a new phone when this one doesn't seem bricked at all. If it like didn't respond at all and nothing appeared on the screen I wouldn't think twice before buying the first phone I see on Google.
im afraid that you have to flash stock rom again if you will boot into download/fastboot mode.but your problem seems strange.what was the last thing you have done before phone stuck like this?
paranoic(d) said:
im afraid that you have to flash stock rom again if you will boot into download/fastboot mode.but your problem seems strange.what was the last thing you have done before phone stuck like this?
Click to expand...
Click to collapse
Not my phone but it'd been going on about low memory for a while now. I got the PC to recognize it once in that zombie state, so I'll try that with Companion if I can get it to half-boot again. I'll post updates if anything happens.
antiglue said:
Not my phone but it'd been going on about low memory for a while now. I got the PC to recognize it once in that zombie state, so I'll try that with Companion if I can get it to half-boot again. I'll post updates if anything happens.
Click to expand...
Click to collapse
okay keep us updated

S9 Plus (G965W) Freezes and restarts to a black screen after a few minutes

Hi.
I recently bought a S9+ off ebay and it started to glitch and go into a black screen with only a few icons like the signal bar and battery icon showing. So I tried to reboot and reset the phone through the recovery menu but nothing fixed it.
It just boots up and shows "android is starting" then goes to the black screen and randomly shows that some system process (eg: System UI) has stopped working and gives the options to wait or close it. Neither option does anything. Other than that I'm able to long press the power button and get the power off menu, but can't actually turn it off or restart.
So I tried a stock firmware flash through Odin which completed successfully and the phone booted to the setup screen. But i can't select any other language other than Canadian English cuz the phone will freeze and go into the black screen again. I can only get back to the setup screen by doing a factory reset in the recovery menu. If I continue the setup without changing the language I can get as far as the connect to a WiFi network( which I can't skip cuz I wasn't able to turn off FRP before doing the reset) But when I turn on the WiFi it just loads for a bit and doesn't do anything or display any available networks. And still after a few minutes the phone goes back to the black screen.
I couldn't find any info regarding this issue by searching on Google or the XDA forums.
Please any help regarding this issue is much appreciated.
Thanks

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