Hello, usually don't have much issues with this sort of thing as I have decent experience with this.
I'm stuck on this particular issue though as my phone is in a constant boot loop. I was planning on just reflashing a ROM on to the device, but in the bootloader or recovery my pc will not detect the device at all so I am unable to run fastboot or adb commands on it. I have tried this on 3 pc's(2 Windows 8.1 and 1 Windows 7).
Any ideas or help would be greatly appreciated.
Windows 8 & 8.1 will not work. I used the DNA toolkit on a Windows XP laptop to get my phone out of the bootloop (when you were using the Windows 7 computer, were you using the USB 2.0 port? It's been mentioned in many posts that USB 3.0 will not work). Don't use the drivers from HTC SYNC, the proper drivers are here on XDA (just Google it).
Sent from my HTC Droid DNA running KICKDROID Sense 6/4.4.2 ROM via Tapatalk
Yes it was on USB 2.0. Drivers won't do me any good if device manager won't even detect the device is plugged in to begin with. That is the issue is I have no way to flash a new ROM because I can't even get device manager to pickup that the device is plugged in on any computer.
Until I switched to a Windows XP computer, my phone wasn't recognized either, no matter how often I updated the drivers.
Sent from my HTC Droid DNA running KICKDROID Sense 6/4.4.2 ROM via Tapatalk
You can't update the drivers for a device though until it detects there is a device there. There shouldn't be any issue with Windows 7 being able to detect a DNA.
I never had an issue with this until now and now I'm just stuck in either a boot loop or going into recovery.
I would be willing to to try XP for the fun of it when I get an opportunity, but don't feel it is necessary.
If I do a factory reset from CWM Recovery I can get into Cyanogenmod and go through the initial setup steps. After that it sits at a black screen, but I can drag the notification drawer down and get into the settings. Only have a minute or two before it reboots back into a boot loop.
Surely there has to be some way to fix this...
I managed to get it to stay on. Here is what I did to transfer a new ROM over. Since all I could access on the phone was the settings I changed a locksceen slider to the Play Store and installed AirDroid. I then transferred the file over through AirDroid.
I am about to flash it now. If this installs fine and clears up the boot loop issue then I guess that issue is fixed, but that still doesn't solve the problem with my device not connecting to the PC through USB.
Okay I managed to finally get a new ROM to flash over after some issues with the ROM zip itself. It flashed and said updating apps 77/77 and restarted and its been sitting at the boot logo for 10 minutes.
Still never got it to detect USB connection on PC either.
I don't have a single clue what to do now. Am I just out of luck at this point?
Okay I know I have flooded this with messages, but I have Cyanogenmod 10.2.1 on there and it seems to be working fine. I can reboot and it goes back into Android without a boot loop from what I can tell.
USB still does not work even within Android though. Is there an issue with the hardware itself? It charges fine.
justinds89 said:
Okay I know I have flooded this with messages, but I have Cyanogenmod 10.2.1 on there and it seems to be working fine. I can reboot and it goes back into Android without a boot loop from what I can tell.
USB still does not work even within Android though. Is there an issue with the hardware itself? It charges fine.
Click to expand...
Click to collapse
Is MTP checked or USB debugging enabled? If not you need to check them both
Sent from my HTC6435LVW using XDA Premium HD app
Yes both of them are checked.
Have you tried downloading pdanet that will reinstall adb asking with other drivers
Sent from my HTC6600LVW using XDA Premium 4 mobile app
Yes I have. Still should allow normal file transfer without it and also at the very least device manager should detect it. I think I am just out of luck on this. At least it can still charge.
On the Win 7 machine, are you sure that USB port is good? Sorry no one asked that simple question.
Also, have you tried cleaning your micro USB port?
Sent from my HTC6435LVW using xda app-developers app
Yes, like I said other devices work fine on PC and also have tried it on 4 different computers. I also cleaned the port.
NP, appreciate the response.
Related
Hey all,
I've searched through forums for an answer but nothing has been of help yet. I've been unable to connect my tablet with my pc for a while. I tried reinstalling the drivers, using another pc, even I updated to official R5 via recovery, thinking it would solve the problem. However not only it didn't solve it, I'm also stuck now without root. Strange enough, the pc recognizes the tablet when on recovery, but nothing happens during normal startup, no popups or anything. And I couldn't root it while on recovery. So what would you advice? Any help is appreciated, thanks in advance!
kandemirb said:
Hey all,
I've searched through forums for an answer but nothing has been of help yet. I've been unable to connect my tablet with my pc for a while. I tried reinstalling the drivers, using another pc, even I updated to official R5 via recovery, thinking it would solve the problem. However not only it didn't solve it, I'm also stuck now without root. Strange enough, the pc recognizes the tablet when on recovery, but nothing happens during normal startup, no popups or anything. And I couldn't root it while on recovery. So what would you advice? Any help is appreciated, thanks in advance!
Click to expand...
Click to collapse
What Operating system and did you install the drivers?
Sent from my Sony Tablet S using xda premium
I'm currently using Windows 7 64bit and reinstalled the drivers several times. The other pc I tried connecting to is Windows 7 32bit.
kandemirb said:
I'm currently using Windows 7 64bit and reinstalled the drivers several times. The other pc I tried connecting to is Windows 7 32bit.
Click to expand...
Click to collapse
Strange, is the tablet on MTP mode while connected to the PC?
Sent from my Sony Tablet S using xda premium
Strangely, there isn't even an option to set it to MTP. There are no USB options at all.
Sent from my Sony Tablet S using XDA Premium HD app
Settings>Storage>Menu>USB Computer Connections
Enable MTP
Sent from my Sony Tablet S using xda premium
I had this problem too. I could not enable debugging it would always default back to unchecked. A factory reset actually worked for this issue.
Tried drivers etc.
Was annoyed that was only option left. But it worked.
andyabc said:
Settings>Storage>Menu>USB Computer Connections
Enable MTP
Click to expand...
Click to collapse
Hi,
Thanks for this andyabc. Helped me a lot.
On my windows 7 64bit PC the tablet all the time showed up as MTP device, but did not work at all. (ADB is working all the time) I could not get the drivers to work. MTP is a M$ invention, it is supposed to work out of the box since Vista.
Funny enough it did work on other PC's, so I assumed it's a problem with my PC. I was just so annoyed that there is no way to change this to any other setting not even PTP, just to copy my pictures at least. I have the same Android version on my Mobilephone, since the setting was on another spot on my phone, I simply assumed there is no way to set it on the sony tablet.
I've been working to solve this for almost 3 weeks by now
Then I saw your post.
First I changed it to PTP. Dis- and re-connected USB, and voila at least PTP worked. Then I changed this back to MTP and OH-MY-GOD-WAS-I-SUPRIZED to see that MTP NOW also works !
MAN THANKS, A LOT !!!
Thats what I do
Sent from my Sony Tablet S using xda premium
For the past few months I've been having problems with my Wifi/3G Tab 10.1 in that it can't be recognised at all by my laptop or my spare laptop in any Explorer-type program or Explorer itself.
I've tried everything that I can think of to fix the problem and just when I thought I'd fixed the problem in that the USB Hardware eject icon is showing up for when you want to remove it safely, the drives aren't showing up now in Explorer or Q-Dir at all!
Frankly, this is bloody pissing me off especially as I need access to the device to recover some files from it, so how can I fix this problem (I can't wait to buy a Transformer Pad Infinity or its next version as the Galaxy Tab 10.1 must be one of the few Samsung devices that I don't like!) as it's got some ebooks and other files that I forgot to transfer to my laptop before I screwed up by deleting certain folders by mistake.
If you have toggled usb debugging with no results the its most likely a driver issue on your computer. An easy work around for now would be to install Airdroid to be able to transfer files off wirelessly.
As for the driver issues what exactly is "everything"? Have you made sure to completely uninstall all Android device drivers? If so how did you do so?
I would recommend using something like usbdeview to uninstall all Samsung and other android devices, then I would reboot and attempt installing again with USB debugging off.
Sent from my Nexus 7 using Tapatalk 2
muzzy996 said:
If you have toggled usb debugging with no results the its most likely a driver issue on your computer. An easy work around for now would be to install Airdroid to be able to transfer files off wirelessly.
As for the driver issues what exactly is "everything"? Have you made sure to completely uninstall all Android device drivers? If so how did you do so?
I would recommend using something like usbdeview to uninstall all Samsung and other android devices, then I would reboot and attempt installing again with USB debugging off.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
When I previously uninstalled the device drivers, I did so via the device driver option (my OS being Windows 7) available via the Control Panel.
I'll try your advice as well concerning Airdroid and usbdeview.
Don't get me wrong, I love Android as a OS, but when it comes to viewing partitions via a computer, it's just as much a pain in the ass as it is to view an iOS device.
EDIT: I downloaded and am using usbdeview right now and it's saying that the Samsung Mobile USB Composite Device (in this case, my Galaxy Tab 10.1) is connected properly but has no drive letter at all.
Uninstall it using that program with the tablet disconnected, reboot the PC, verify that the tablet is not in USB debug mode and then reconnect it.
Failing all this, repeat the process but prior to reconnecting do a clean install of kies.
By the way, your frustration is understood but its not like the grass is always greener on the other side. I have a nexus 7 that has MTP broken right now due to the latest 4.2 update.
Sent from my Nexus 7 using Tapatalk 2
muzzy996 said:
Uninstall it using that program with the tablet disconnected, reboot the PC, verify that the tablet is not in USB debug mode and then reconnect it.
Failing all this, repeat the process but prior to reconnecting do a clean install of kies.
By the way, your frustration is understood but its not like the grass is always greener on the other side. I have a nexus 7 that has MTP broken right now due to the latest 4.2 update.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I followed your instructions and it didn't work the first time even though I used usbdeview to uninstall the drivers.
I then reinstalled Kies after rebooting and even though the drivers were installed properly, the device still doesn't show up in Explorer or Q-Dir at all like before.
I am at a loss as to how to help you further. If the tablet is running fine and USB doesn't work with or without USB debugging enabled then it is either a cable issue, port issue or driver issue.
Sent from my SCH-I905 using Tapatalk 2
borgmanjayce said:
I followed your instructions and it didn't work the first time even though I used usbdeview to uninstall the drivers.
I then reinstalled Kies after rebooting and even though the drivers were installed properly, the device still doesn't show up in Explorer or Q-Dir at all like before.
Click to expand...
Click to collapse
my galaxy tab 10.1 the MTP is broken too even i had install my usb drive properly still the computer cant detect the tab so i have use a third party software to do so
you can download a phone manager and install on your computer to try
Cell Phone Manager can download c/net
muzzy996 said:
I am at a loss as to how to help you further. If the tablet is running fine and USB doesn't work with or without USB debugging enabled then it is either a cable issue, port issue or driver issue.
Sent from my SCH-I905 using Tapatalk 2
Click to expand...
Click to collapse
I guess I'll just have to wait until I can get my other laptop fixed to see if I can recover the files from the tablet via Recuva.
In any case, thanks for your help in the meantime as it's most appreciated!
I have followed about every damn fastboot on Windows 8 post I can find on XDA and none of them seems to be working with this phone. adb drivers work just fine but no go on fastboot. Anyone out there have any luck getting fastboot working on Windows 8 with the DNA?
I successfully used fastboot and adb on Windows 8(64 bit). When i first plugged in the phone, and it wanted to install htc sync, i allowed it to. Then i uninstalled htc sync, but i believe it left the drivers. Adb and fastboot worked fine.
You might also check that you are using a usb2 port (not usb3) and not using a usb hub. Both have been known to cause problems with fast boot/adb
Sent from my Nexus 7 using Tapatalk 2
jasoraso said:
I successfully used fastboot and adb on Windows 8(64 bit). When i first plugged in the phone, and it wanted to install htc sync, i allowed it to. Then i uninstalled htc sync, but i believe it left the drivers. Adb and fastboot worked fine.
You might also check that you are using a usb2 port (not usb3) and not using a usb hub. Both have been known to cause problems with fast boot/adb
Click to expand...
Click to collapse
Reinstalled latest HTC Sync from their support site and switched to USB 2.0 port. Seems to be working ok now. Thanks! Can stop using the backup machine with this phone now :highfive:
mikeschuld said:
I have followed about every damn fastboot on Windows 8 post I can find on XDA and none of them seems to be working with this phone. adb drivers work just fine but no go on fastboot. Anyone out there have any luck getting fastboot working on Windows 8 with the DNA?
Click to expand...
Click to collapse
i was in the exact same position. My system runs Win8 x64 and I had my phone plugged into a USB3 port, but even when I plugged it into the only USB2 Port, it still had issues so I used my Win7 x64 Rig and it worked flawlessly.
Also make sure you don't have an app like easytether installed on the computer this if very often overlooked just disable it for the system tray in windows
Sent from my HTC6435LVW using XDA Premium App
I was able to select and install the driver directly using device manager in Windows 8. The driver file can be obtained from the drive that the DNA mounts when you plug it in USB. I used the windows 7 driver:
i.e. <MountedDrive> HTC Sync Manager:\Win7_64\androidusb.INF​
Hate to revive a old dead thread, but I guess it is better than posting a new one, so anyways on to my question, my only computer is a Microsoft Surface Pro, and it only had one USB port which is USB 3.0. In the last few months since this thread has been dead has there been any progress on a USB 3.0 driver from HTC, or here on XDA. ADB works perfectly but I can't get fastboot to install. I have the SDK installed correctly but I just can't seem to get the drivers for for fastboot to install.
androidoholic said:
Hate to revive a old dead thread, but I guess it is better than posting a new one, so anyways on to my question, my only computer is a Microsoft Surface Pro, and it only had one USB port which is USB 3.0. In the last few months since this thread has been dead has there been any progress on a USB 3.0 driver from HTC, or here on XDA. ADB works perfectly but I can't get fastboot to install. I have the SDK installed correctly but I just can't seem to get the drivers for for fastboot to install.
Click to expand...
Click to collapse
I don't have surface so i'm speculating but, just like everything else. Install htc sync to make sure that all the drivers take cleanly. Plug in your USB and
adb reboot bootloader
when your phone reboots it should say
fastboot usb.
If it does then you are good to go, just run the fastboot commands from the same folder that your platform-tools are in. fastboot flash boot boot.img
it will say sending, then working. and you should be good.
If it does not say fastboot usb, then please post back and we will do more research to figure this out.
dragonstalker said:
I don't have surface so i'm speculating but, just like everything else. Install htc sync to make sure that all the drivers take cleanly. Plug in your USB and
adb reboot bootloader
when your phone reboots it should say
fastboot usb.
If it does then you are good to go, just run the fastboot commands from the same folder that your platform-tools are in. fastboot flash boot boot.img
it will say sending, then working. and you should be good.
If it does not say fastboot usb, then please post back and we will do more research to figure this out.
Click to expand...
Click to collapse
It does say fastboot usb but none of the commands will work, no matter what I try it will always say <Waiting for device>
And I have tried it with HTC Sync installed and after uninstalling it. I seem to remember it did not play nice with some older phones but when you uninstalled it they drivers stay there, not sure if that is still the case but thought that I would try just to see.
androidoholic said:
It does say fastboot usb but none of the commands will work, no matter what I try it will always say <Waiting for device>
And I have tried it with HTC Sync installed and after uninstalling it. I seem to remember it did not play nice with some older phones but when you uninstalled it they drivers stay there, not sure if that is still the case but thought that I would try just to see.
Click to expand...
Click to collapse
I've never heard of anyone with a usb 3 succesfully doing it and i've searched the forums like crazy. The only way i was able to get it to work is cuz i have two ports and the other was a 2.0.
I mean maybe im crazy but is there some sort of an adapter than could change 3.0 to output 2.0? idk....
On a side note I loved Windows 8 for about 10 minutes then dumped it and went back to Windows 7. Just saying.. I know that's not always an option.
zone23 said:
On a side note I loved Windows 8 for about 10 minutes then dumped it and went back to Windows 7. Just saying.. I know that's not always an option.
Click to expand...
Click to collapse
Lol , I'm with you on that one. I had dual boot and windows 8 took over my whole computer and locked me out of my Ubuntu partition. Plus hate the fact that windows 8 integration is dependent on having a windows account for EVERYTHING.
dragonstalker said:
Lol , I'm with you on that one. I had dual boot and windows 8 took over my whole computer and locked me out of my Ubuntu partition. Plus hate the fact that windows 8 integration is dependent on having a windows account for EVERYTHING.
Click to expand...
Click to collapse
Well aside we are off topic anyways Windows 8 on a desktop or laptop is a piece of sh#t, but on the surface this is amazing I could not imagine anything better on a tablet. The only problems are the price and only one usb, other than that this thing is the best computer by far that I have ever owned. And I would venture to say that it's the best tablet EVER! The only thing that would make it better is if the DNA would play nice with it.
Sent from my HTC6435LVW using Tapatalk 2
Computer wont recognize my device anymore. I have downloaded every set of drivers from this forum, from the samsung website, I even tried downloading kies but it wouldnt recognize it either.
It worked before I did the following and now it doesnt.
First I rooted my phone with route 66 everything was going fine until I made the huge mistake (not knowing) and downloaded rom manager so that I could do a nandroid backup. Well as we all know now, you cant do that. So I got the deadly uellow verizon triangle saying unauthorized software bring it to the store. So I went through the xda forums and found the one that told me how to fix it. I used odin with the alternate restore and got it back up and running. So I wanted to go back and use adams one click unlock and root. I got everything downloaded and ready. I put my phone in developer mode and plugged it in. It starts trying to find the drivers and then it flips from debugger mode to media mode everytime. It starts seeing it as everything but a samsung phone. It says found camera and even cd rom but not the phone. I have read through everything and tried everything I could think of but I am at a loss. PLEASE HELP
Sent from my SCH-I605 using xda app-developers app
brandi1693 said:
Computer wont recognize my device anymore. I have downloaded every set of drivers from this forum, from the samsung website, I even tried downloading kies but it wouldnt recognize it either.
It worked before I did the following and now it doesnt.
First I rooted my phone with route 66 everything was going fine until I made the huge mistake (not knowing) and downloaded rom manager so that I could do a nandroid backup. Well as we all know now, you cant do that. So I got the deadly uellow verizon triangle saying unauthorized software bring it to the store. So I went through the xda forums and found the one that told me how to fix it. I used odin with the alternate restore and got it back up and running. So I wanted to go back and use adams one click unlock and root. I got everything downloaded and ready. I put my phone in developer mode and plugged it in. It starts trying to find the drivers and then it flips from debugger mode to media mode everytime. It starts seeing it as everything but a samsung phone. It says found camera and even cd rom but not the phone. I have read through everything and tried everything I could think of but I am at a loss. PLEASE HELP
Sent from my SCH-I605 using xda app-developers app
Click to expand...
Click to collapse
Turn off your phone, connect to your computer with the USB cord and turn back on your phone. It should start the drivers and connect to your device.
smalk said:
Turn off your phone, connect to your computer with the USB cord and turn back on your phone. It should start the drivers and connect to your device.
Click to expand...
Click to collapse
I tried that, it is still not seeing it like it is supposed to. I was able to get Odin to recognize it so that I could flash the rooted stock again but I can't get Casual Jailbreak to work. I'm not sure if it is because the drivers or not but I am guessing it has something to do with it. Every time I plug it in, it starts searching for drivers and then always switches from usb debugging mode to media mode. The checkmark is still in usb debugging but I don't think it actually is. You can watch it go from device as installer to media.
Are you using the driver install app (zadig i think its called) to install the heimdall driver on top of "gadget serial". Looking at your other post it seems like a driver issue. One thing ive noticed is, if odin can see the device then heimdalll cant and vice/versa. So if odin can see it you have the wrong driver, if you are infact installing the heimdall driver my second question is, does windows xp x64 use driver sig enforcement like win7 x64 does? if so you probably need to disable it. Just throwing my $0.02 out there.
Are you using the official USB cable? I had an aftermarket cable that had worked for months, then decided to quit working. It works with other devices just not the Note2. Changed to my original cable and all is well.
nunyazz said:
Are you using the official USB cable?
Click to expand...
Click to collapse
Also try plugging it in to the PC and not through a hub/keyboard/monitor port
Sent from my SCH-I605 using xda app-developers app
If it sees the device in the dumb verizon cd mode thing and ptp than it can see adb. Its not the cable. however i would try setting the usb debugging first than set it to camera mode. adb should still be able to pick it up
Thank you everyone for your help, I finally got the drivers working and the bootloader unlocked
brandi1693 said:
Thank you everyone for your help, I finally got the drivers working and the bootloader unlocked
Click to expand...
Click to collapse
How? Fixing to unlock my spanking new note also. I had the drivers issues late last night. When installing drivers through the Z app I never could get it to install Samsung usb drivers nor did I see serial gadget option. Running Windows Vista 64bit. I know I have Java.
Sent from my SCH-I605 using xda premium
Today I got the HTC One from a guy that works at a T-Mobile store. The phone came rooted but I wanted to unroot it. We went into TWRP and touched wipe. We wiped out everything including the operating system. I tried connecting the phone to my computer but it wouldn't recognize it. I'm not sure if its because of my laptop which is a windows 8 or because the phone might have USB debugging disabled. I have absolutely no experience in this and I have no idea what to do. :/ Any advice would be nice Thank you!
So wait, can you access recovery? I haven't gotten around to rooting mine yet so not 100% the process for the one but if you can access recovery you should be able to mount usb storage then the computer will pick it up.
Sent from my HTC One using xda app-developers app
do you have the necessary drivers?
Sent from my SGH-M919
people have had issues with adb and windows 8. search the international thread for a solution.