I am a new android owner. When I make a phone call the proximity sensor turns the screen off... great, no accidental screen pressing. However, when I finish the phone call or take the phone away from my ear... I get the lock screen. Why? Why doesn't the screen just go back on to whatever screen was on before the phone call... like the dial pad.
I find this annoying. To hang up a phone call, I have to unlock the screen first.
What phone are you using? Software version etc and are you rooted? This doesn't happen to me so it's not a general android issue.
Sent from my Galaxy Nexus
I have the Moto Droid X. Running CyanogenMod 7.1. Also using exDialer as a dialer replacement.
Does it happen with the stock dialer? If not that's your answer
Sent from my Galaxy Nexus
RTContent said:
Does it happen with the stock dialer? If not that's your answer
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Yep it happened with the stock dialer on ICS and it is happening with JB as well. I am really surprised it doesn't bother more people. What is most annoying is that, I initiated a new call and put my phone to my ear to only that the call did not even establish (e.g., due to network iss ue) and when I want to place the call again, it is already locked. It is definitely due to the proximity sensor, as the same thing doesn't happen if i never put the phone to my ear and just keep watching the screen to confirm that the call did get established (and started ringing).
njmsmith said:
I am a new android owner. When I make a phone call the proximity sensor turns the screen off... great, no accidental screen pressing. However, when I finish the phone call or take the phone away from my ear... I get the lock screen. Why? Why doesn't the screen just go back on to whatever screen was on before the phone call... like the dial pad.
I find this annoying. To hang up a phone call, I have to unlock the screen first.
Click to expand...
Click to collapse
If you are rooted, disable your Proximity Sensor in a call. To do so, add following line to /system/build.prop file:
Code:
gsm.proximity.enable=false
.
Plus, make sure to make screen timeout period long. You can use Widgetsoid app (or, other toggle apps) to make it infinite.
SachinShekhar said:
If you are rooted, disable your Proximity Sensor in a call. To do so, add following line to /system/build.prop file:
Code:
gsm.proximity.enable=false
.
Plus, make sure to make screen timeout period long. You can use Widgetsoid app (or, other toggle apps) to make it infinite.
Click to expand...
Click to collapse
I have display timeout set to 2 minutes, so that can't be the problem, as the whole experience when the call is not connected only takes 10 or 15 seconds to complete. However I have security setting to lock the screen in 5 seconds after the display goes to sleep. Perhaps that is somehow related, so I just increased it to 30 seconds, I will see if the problem goes away.
This phone has never been modified, no custom ROMS, never rooted, using the latest OS from AT&T ...
And today, for whatever reason, when making originating a phone call, and once I've hit "dial" ... the phone screen goes completely black except for the status bar at the top (the one you can swipe down). I'm saying that whereas usually, after hitting "dial" and as the phone dials, you can actually see a screen full of information (hang up botton, number/name of who your dialing, etc.) ... in this case and now, there is just a black screen.
Though there is a black screen (other than the status bar at top), I can still hear the phone ring and even have a conversation should somebody answer. But when the call is over (the person on the other end has to end the connection because I have no screen interface to do such), the screen remains blank (other than the status bar at top) and none of the bottom, permanent keys are operative either ("home" / "back" / settings / etc.). To get back to the home screen, I have to pop the battery and re insert it and re start the phone. But even then, it's acting weird: when booting, at the "Reimagine Possilbe" screen (I think that's what it says) it hangs there for about 45 seconds (usually only about 5 when functioning correctly) and will eventually end up at the home screen.
But if I originate a call, the cycle repeats.
I've completely reset the phone to factory defaults at least three times, formatted the USB storage and the whole nine yards but it remains glitched as described above.
...
So... has anyone seen/heard of this?
I'm thinking of just warrantying the phone as it's only about 5 months and I figure AT&T should have no issue as it's such a replicable problem and it certainly doesn't seem to be software related as it's completely stock and multiple factory resets have not worked but wanted to put a line out here first to see if anyone else has experienced this.
Thanks in advance for any information.
Best,
Joel.
I think the network is fugazi right now, as I had issues with the phone, and read about another user having same troubles. I'd give it a little time.
rangercaptain said:
I think the network is fugazi right now, as I had issues with the phone, and read about another user having same troubles. I'd give it a little time.
Click to expand...
Click to collapse
I sure hope so. Even though I've reset the phone (which sucks) ... I'd prefer that over having to go to the store and all...
Odd that a network problem could cause such, though ....
Thanks for the word ...
Best.
.joel
Just a llittle update ...
I changed the "Proximity Sensor" to OFF and now the normal iin-call screen appears but it never goes away, which can be problematic.
In general, I've always had the proximity sensor set to ON as this allows the in-call screen to blank after a few seconds (complete blank with no status bar at top) and then reappear when I remove the phone from my ear.
But when I re enable the proximity sensor, now ... the screen blanks immediately (excepting the status bar at the top) and never comes back ... even after my call recipient ends the call ...
I'm just gonna warranty at at the local service center; at this point (two days now with all my friends AT&T phones working fine) I'm pretty sure something is glitched with the internal sensor that manages the proximity settings ...
Thank God for warranty.
I am looking to get my calls to come in on both the second screen and home screen. I dont want to miss the calls which i sometimes can when its so small on the second screen but i also want it to show on the second screen aswell in case i need to use the phone while on a call. In the settings there only seems to be 3 options - Show voice calls while in app :
Second Screen
Pop Up
Main Screen for incoming only
Is it not possible for the call to show in the second screen always and also incoming on the main screen? Thanks
Not to sound snarky ... but are you asking for the phone to tell you there's a call coming in 2 times in the same 5 inches?
I don't think you're going to find this in the stock version of the phone. Maybe an app might offer that to you, but even then it's asking for redundancy when most are looking for multi-tasking.
No sorry i must not be explaining myself correctly. I like the feature of the call being shown on the second screen. However it is a bit of a pain to hang up the call and answer sometimes. So i would like to receive the notification in both the tiny second screen area and the main screen. Say i am using an app on the call then i can either switch back to the call on the main screen again or use the second screen to end the call. Currently if i choose for the second screen to show the incoming call then i cannot receive the call to the main screen at all. Perhaps it is asking for too much, though i would actually have assumed this would be relatively normal.
I "think" I understand you now.
If you're on the phone, you want any incoming call notification to be shown as if it's the first call on the big screen with all the options to cancel, auto-reply or pick up while putting the first caller on hold.
I haven't figured out the nuances of that scenario yet - it doesn't work the same as my previous phones, and I've screwed up the connection with the first caller when taking a second call ... I guess I'll have to borrow another phone and play with the settings till I get it down.
If I get it figured out, I'll post back. It might be a few days till I can get to it.
That's it! Kind of hard to explain Thanks and if i figure it out i will also post here.
Every time I make a call, the screen dims and then blacks out in a matter of seconds. It's in an Otterbox Defender. I have tried every setting I could find and have it set to turn off display after 10 minutes but something is overriding that for this phone app.
I'm new to LG and the V30 but on my last device it detected proximity to the screen during calls so your cheek doesn't mistakenly hang up or something. I believe it uses the front side camera to detect your head there. Could that be what os going on?
Sent from my LG-H933 using Tapatalk
Mine does the same and I dont think it's to do with proximity sensor. When i make a call on speakerphone or Bluetooth with nothing near the phone, it still dims and blacks out
I agree it's likely not the proximity sensor in this case as I always have it on a desk and use it via bluetooth but thank you for that suggestion. But, in many cases, I need to enter in several series of #'s for conference lines and changing options but the screen blanks out way too fast. When I double tap it to open the screen, I sometimes accidentally hit a # and have to start over again...
diskwzrd said:
I agree it's likely not the proximity sensor in this case as I always have it on a desk and use it via bluetooth but thank you for that suggestion. But, in many cases, I need to enter in several series of #'s for conference lines and changing options but the screen blanks out way too fast. When I double tap it to open the screen, I sometimes accidentally hit a # and have to start over again...
Click to expand...
Click to collapse
Do you mean it turns pure black, or just dims? Mine dims if I'm on a call utilizing the speaker. Just touch the screen to brighten it up, then type your conference numbers.
Sent from my LG-H931 using XDA Labs
Mr CATFISH said:
Do you mean it turns pure black, or just dims? Mine dims if I'm on a call utilizing the speaker. Just touch the screen to brighten it up, then type your conference numbers.
Click to expand...
Click to collapse
I have the exact same problem with my V30. I use Bluetooth, either on a headset or in my car. After a few seconds, the screen dims, and then a few seconds later, it blacks out completely. When it dims, I can tap on it to wake it up, but the screen still responds to the tap, so if I happen to tap where the hangup button is (easy to do in a moving car), I end up hanging up on myself. Or, if I'm navigating through an automated attendant, when I tap the screen to wake it up, it invariably hits a button for a choice I didn't want, and I have to back out or start over. Very frustrating! If the screen goes completely black, then I just hit the power button to turn it back on, but once again, it'll dim out in a few seconds. I would LOVE to have a fix for this! I like this phone better than the past Samsung phones I've had, but the Samsungs don't do this.
I want to add my frustration to this issue as well. I also have a V30 and this happens all the time. My mom has a G6 and says the same as well. It is simply unacceptable. If this is an LG-specific issue and it isn't fixed (or at least given an option to change the screen time-out) then this is a deal-breaker for another LG in the future. (same goes for the glass back as well, but that's another issue...)
Eagerly awaiting a fix or workaround....
captainentropy said:
I want to add my frustration to this issue as well. I also have a V30 and this happens all the time. My mom has a G6 and says the same as well. It is simply unacceptable. If this is an LG-specific issue and it isn't fixed (or at least given an option to change the screen time-out) then this is a deal-breaker for another LG in the future. (same goes for the glass back as well, but that's another issue...)
Eagerly awaiting a fix or workaround....
Click to expand...
Click to collapse
I have the same problem on my V30+ since the oreo update. Before it was OK.
During call screen blacks out and then when I take my ear off screen it does not light up again.
I need to press the power button to have the screen displayed again during call. I wonder it this was not done on purpose in order to preserve battery
Nowever It's frustrating because I was not used to this.
Any ideas?
Thanks Anndy
Same frustration for me. I make regular use of speakerphone and it is very irritating.
Sent from my LG-H933 using Tapatalk
Anndy said:
I have the same problem on my V30+ since the oreo update. Before it was OK.
During call screen blacks out and then when I take my ear off screen it does not light up again.
I need to press the power button to have the screen displayed again during call. I wonder it this was not done on purpose in order to preserve battery
Nowever It's frustrating because I was not used to this.
Any ideas?
Thanks Anndy
Click to expand...
Click to collapse
No fixes yet that I'm aware of. The "solution" I use is to tap or double-tap on the very top of the screen where there are no buttons that will affect the call. But this is by no means an acceptable solution.
captainentropy said:
I want to add my frustration to this issue as well. I also have a V30 and this happens all the time. My mom has a G6 and says the same as well. It is simply unacceptable. If this is an LG-specific issue and it isn't fixed (or at least given an option to change the screen time-out) then this is a deal-breaker for another LG in the future. (same goes for the glass back as well, but that's another issue...)
Eagerly awaiting a fix or workaround....
Click to expand...
Click to collapse
I, too, want to add my frustration with this problem. In my case, the screen goes black immediately after touching the phone icon to connect a call. I talked to the T-Mobile people who said they never heard of this before. This has been an issue since 2012, so that was useless. This started happening with the last update. Hopefully if more people complain, a fix will happen.
Same here...
captainentropy said:
No fixes yet that I'm aware of. The "solution" I use is to tap or double-tap on the very top of the screen where there are no buttons that will affect the call. But this is by no means an acceptable solution.
Click to expand...
Click to collapse
I hope we can get a fix or an option to this soon. It really messes up calls when options are needed during the call.
I've had the exact same problem with my G6 ever since I purchased it (February 2018). It's really annoying and a problem when you are calling an automated voice system and it dims before you can make your selection and double tapping to wake can cause you to hit a wrong number selection (which happened the other day when I was refilling a prescription). Please fix this!
Happens on the V20 also with the latest update from Verizon. The only way around it is to tap in an area you think won't affect the call every few seconds. The number bar on the top seems to work. defintely need a fix for this. Really annoying
Mad Medik said:
I'm new to LG and the V30 but on my last device it detected proximity to the screen during calls so your cheek doesn't mistakenly hang up or something. I believe it uses the front side camera to detect your head there. Could that be what os going on?
Click to expand...
Click to collapse
Me too! The solution? NONE, NONE, and NONE.
I called T-Mobile today about this very problem after my frustration hit the roof. I complained it's impossible to hold business conference calls on my phone because the dialpad screen dims in exactly 5 seconds. I need it fully lit so I can mute/unmute at-will for clear-sounding and respectful meetings. Yet, as every smartphone user knows, computer screens are no match against sunlight. I inevitably fumble my way around the dialpad on a bright day.
I did every configuration possible to mitigate the problem: Screen Timeout (none), Auto Brightness (off), Brightness (100%), Battery Saver (off). Nothing stopped the dialpad from dimming like usual. However, to my own surprise, all other apps respected my settings during a call. So is the LG phone/dialpad app itself ignoring my system settings? Yes. Yes it is. My theory was soon confirmed....
T-Mobile offered to do a 3-way call with an LG representative. The conclusion? I was told flat out it's a "feature of all LG phones", it's the "default", and there is "no way to change it". SERIOUSLY, LG?!?!? Shame on you, LG!!!! I didn't say that to the LG rep, but, I did tell her I will be "forced stay away from future LG phones" if there really was no solution for this and every other phone LG makes. She offered her scripted apology to me several times but, alas, there was nothing she could do.
PS: This is so, so, so disappointing. They could have kept their default but provided a system option to enable the app's FLAG_KEEP_SCREEN_ON. They could have taken my customer compliant seriously. So, for anyone reading this, if you want to do any active use of the dialpad during a call, stay away from LG phones.
pbenedictxda said:
Me too! The solution? NONE, NONE, and NONE.
I called T-Mobile today about this very problem after my frustration hit the roof. I complained it's impossible to hold business conference calls on my phone because the dialpad screen dims in exactly 5 seconds. I need it fully lit so I can mute/unmute at-will for clear-sounding and respectful meetings. Yet, as every smartphone user knows, computer screens are no match against sunlight. I inevitably fumble my way around the dialpad on a bright day.
I did every configuration possible to mitigate the problem: Screen Timeout (none), Auto Brightness (off), Brightness (100%), Battery Saver (off). Nothing stopped the dialpad from dimming like usual. However, to my own surprise, all other apps respected my settings during a call. So is the LG phone/dialpad app itself ignoring my system settings? Yes. Yes it is. My theory was soon confirmed....
T-Mobile offered to do a 3-way call with an LG representative. The conclusion? I was told flat out it's a "feature of all LG phones", it's the "default", and there is "no way to change it". SERIOUSLY, LG?!?!? Shame on you, LG!!!! I didn't say that to the LG rep, but, I did tell her I will be "forced stay away from future LG phones" if there really was no solution for this and every other phone LG makes. She offered her scripted apology to me several times but, alas, there was nothing she could do.
PS: This is so, so, so disappointing. They could have kept their default but provided a system option to enable the app's FLAG_KEEP_SCREEN_ON. They could have taken my customer compliant seriously. So, for anyone reading this, if you want to do any active use of the dialpad during a call, stay away from LG phones.
Click to expand...
Click to collapse
Root, use Google dialer? Does it dim also? I have it installed, I'll check tomorrow morning.
Google dialer "Phone" app doesn't help...nope!
I gave a workaround in an identical thread somewhere else in this forum. Use Waze navigation app during phone calls. The screen won't dim. Drag the phone call thingy over to the Waze screen.
Found it:
ChazzMatt said:
When I have Waze navigation on, my screen doesn't dim. When I make a phone call, I go back to Waze map screen. I can drag the phone call thingy wherever I want. If I need to mute, unmute I just click that to go back to call dialer interface for a few seconds. Then I go back to Waze screen to keep display on.
Yes, it's a wonky workaround, but it works. When I use this while driving, I make sure my phone is plugged in for charging -- because the display will stay on for the entire duration of the phone call.
Click to expand...
Click to collapse
My LG G8X does the same thing, goes dim after a few seconds, then blacks out completely. In the day & age of "press 1 for this, press 2 for that" it really should allow for more time before the phone becomes disfunctionable...
New auto update on LG phone times out too fast
My LG phone auto updated to a 3 sec. screen blackout and can't be changed in any settings menu. The solution is to install the "Keep Screen On Free" app which completely solved the problem and lets you change the time out settings too.