touchscreen problem - dead row - Atrix 4G Q&A, Help & Troubleshooting

Hi,
my Atrix is behaving strange lately, but i just don't want to let go my old lady... so anyone has any idea re. root-cause of the problem?
situation
i got aware that the touchscreen had stopped working for a particular row, next to the volume control buttons. for me, it's been clear: hardware failure.
i wanted to see the symptoms in detail, hence installed a diagnostic app to check the touchscreen and identify the "dead zone" properly.
SCREENSHOT #1
but
when playing around, in the endeavor to paint all my screen blue, swiftly swiping my finger across the touchscreen. after a while, the phone's reactions became sluggish, and the home/back buttons would not bring me back to my home screen. so i switched the dialogs off and on again (power button). and the home/back buttons returned to work fine.
BUT
to my utmost surprise, the touchscreen problem had gone!! no more dead areas in the touchscreen!
SCREENSHOT #2
only after a while, the problem returns and the very same row is dead again regarding touch inputs.
Amazing! and this is fully reproducible! it's necessary for the app to react sluggishly (which is only randomly achieved), and the home/back buttons to stop working, to temporarily 'heal' the touchscreen.
So it's not a hardware, but software problem?
what's your opinion?
BTW, I am running a rooted stock release, european version, atrix 4g.
cheers
chris

There are no screenshots in your post.
Also, there are plenty enough threads about this, was yet another one really necessary?

Problem Cause - Solution Approaches
OK, sorry. What's the solution: 1 - 2 - 3 below?
1) Sounds reasonable - bad contact in a connector:
Emerging Hardware Issue: Touch Screen Dead Zones
2) This does not help a lot. Seems only for custom ROMs:
touchscreen is off only at the bottom of the screen
3) That's not very helpful - there's no description what the idea behind this mod is.
see: Touchscreen - Dead Spot Quick Fix

chris_toffer said:
OK, sorry. What's the solution: 1 - 2 - 3 below?
1) Sounds reasonable - bad contact in a connector:
Emerging Hardware Issue: Touch Screen Dead Zones
2) This does not help a lot. Seems only for custom ROMs:
touchscreen is off only at the bottom of the screen
3) That's not very helpful - there's no description what the idea behind this mod is.
see: Touchscreen - Dead Spot Quick Fix
Click to expand...
Click to collapse
4) Do what most of us have done, which is replace digitizer or replace device completely

Related

xtrROM/LauncherPro Touchscreen issues

Hey all,
I'm experiencing a strange touchscreen phenomenon. I'm rooted and was previously using xtrSense. Recently I switched to xtrROM and while I LOVE so much about this ROM, I have been experiencing some touchscreen issues that arise with increasing intensity and are making my experience with this phone increasingly frustrating. I seem to encounter dead parts of the screen; consistent areas where the touch screen becomes unresponsive or acts strange.
Examples:
Keyboard - There are consistent letters that just will not recognize when I press them or can only be accessed by starting on one letter and then sliding over the the one I want, e.g. the L and M in landscape, the V, I and caps toggle in portrait. Other things go in and out as well, i.e. the sensitivity of touching one letter. There are times when the keyboard just wont consistently settle on one letter when I try and select one.
Other buttons - I am consistently having issues selecting buttons in gmail, like the OK button on a pop-up window. I have to play the rotate my screen game to get the button to work. Also, the OK button in the window of many SENSE programs, like alarm clock and mail. I press in the area of the button all over and I get nothing, but the CANCEL button right next to it work without fail.
I do have other screwy touch screen issues at times as well, e.g. my home, back, menu buttons won't respond, or will think they're part of what is displayed on the touch screen. I also on occasion have bizarre issue switch the LP dock. It won't find it's home and will constantly shutter between two rows.
The question is, has anyone else experienced this, either with the ROM and/or LauncherPro? I'm going to be re-flashing the ROM, and maybe even loading up some other ROMs to see if that alleviates the issue, but I wanted to first see if before I go through this if anyone has been through it before and can impart some hard-earned knowledge. I've tried to do some digging on the forums but didn't find much of anything.
Any advice would be most appreciated!
Thanks!
ckfalls said:
Hey all,
I'm experiencing a strange touchscreen phenomenon. I'm rooted and was previously using xtrSense. Recently I switched to xtrROM and while I LOVE so much about this ROM, I have been experiencing some touchscreen issues that arise with increasing intensity and are making my experience with this phone increasingly frustrating. I seem to encounter dead parts of the screen; consistent areas where the touch screen becomes unresponsive or acts strange.
Examples:
Keyboard - There are consistent letters that just will not recognize when I press them or can only be accessed by starting on one letter and then sliding over the the one I want, e.g. the L and M in landscape, the V, I and caps toggle in portrait. Other things go in and out as well, i.e. the sensitivity of touching one letter. There are times when the keyboard just wont consistently settle on one letter when I try and select one.
Other buttons - I am consistently having issues selecting buttons in gmail, like the OK button on a pop-up window. I have to play the rotate my screen game to get the button to work. Also, the OK button in the window of many SENSE programs, like alarm clock and mail. I press in the area of the button all over and I get nothing, but the CANCEL button right next to it work without fail.
I do have other screwy touch screen issues at times as well, e.g. my home, back, menu buttons won't respond, or will think they're part of what is displayed on the touch screen. I also on occasion have bizarre issue switch the LP dock. It won't find it's home and will constantly shutter between two rows.
The question is, has anyone else experienced this, either with the ROM and/or LauncherPro? I'm going to be re-flashing the ROM, and maybe even loading up some other ROMs to see if that alleviates the issue, but I wanted to first see if before I go through this if anyone has been through it before and can impart some hard-earned knowledge. I've tried to do some digging on the forums but didn't find much of anything.
Any advice would be most appreciated!
Thanks!
Click to expand...
Click to collapse
I have not had this experience at all. I used to use both xtrSENSE and xtrROM for several months, although I currently use FroShedYo. It frankly sounds like a hardware issue.
Just to eliminate the possibility, you could 1) do a fresh FULL wipe and flash of xtrROM, 2) go back to xtrSENSE or even better restore a nandroid of your xtrSENSE from before and verify if the problem still persists, or 3) try a completely different new ROM just to see what happens.
If the problem still happens on other ROMs, which I'm very sure it will, then you will know it's a hardware issue and if your phone is either still under warranty or you pay for insurance, then I would exchange it for another Eris.
Yeah, I figured as much. Like I said I am going to do some ROM work, but it may come to admitting that the hardware may be going bad.
Thanks for the reply.
PS GO BUCKS!

[Q] Strange screen problem

Hey, I was just playing with my phone this morning and noticed a strange problem... The top part of my screen, just under the notification bar, does not respond when touched, if an app is running. For example, I cannot hit the location/search/layers button in gmaps, or the search button in market (this is only in portrait mode btw), but on the main screen, it responds just fine. This problem did not exist yesterday either, and I have already tried rebooting, and that did not fix it...
Might want to provide a bit more info if you want help.
I.e. What rom are you using, what kernel, any speedtweaks, etc.
Oops, sorry, it just seemed to fix itself randomly, but I am running CM7 1.2/MR2 radio, no other tweaks, just in case anyone else has the same issue in the future...
NoHesHere said:
Hey, I was just playing with my phone this morning and noticed a strange problem... The top part of my screen, just under the notification bar, does not respond when touched, if an app is running. For example, I cannot hit the location/search/layers button in gmaps, or the search button in market (this is only in portrait mode btw), but on the main screen, it responds just fine. This problem did not exist yesterday either, and I have already tried rebooting, and that did not fix it...
Click to expand...
Click to collapse
Im hoping it was just a fluke for you, but keep an eye on the issue, if it happens more it would sound like you could have a bad digitizer (its what controls the touch screen)
So it happened again today, not sure what set it off, but this time it wasn't just the top part of the screen. Phantom presses would happen, the notification bar would go halfway down and then pop right back up, the 4 buttons on the bottom wouldn't respond... I did a battery pull, and it seems to have fixed it for now, should I be contacting verizon to replace this one? It is a replacement of my original one (which bricked)...

[Q] Shotty touchscreen responsiveness (Lately been working when it wants to) HELP!

Hey XDA,
The past 3 days, my touchscreen is seeming to get stuck in certain spots (to the point where I cannot slide screen left/right or up/down)
Also, the soft keys (Back, Home & Recent Apps) become unresponsive also.
I've tried cleaning the screen multiple times (mostly with lens cleaner) I even tried Windex - but it only works when it wants to.
I went to Settings - Developer Options - Show Touches... just to see where the screen is getting held up, and sometimes it shows a white dot where it seems to get stuck, and cleaning the screen only helps 25% of the time.
I have _never_ had this problem, does anyone have this issue? (or something similar?)
I'm rooted, and if installing the new touchscreen drivers will help lemme know (and provide some links please)
Thanks in advance! - zmag
zmag said:
Hey XDA,
The past 3 days, my touchscreen is seeming to get stuck in certain spots (to the point where I cannot slide screen left/right or up/down)
Also, the soft keys (Back, Home & Recent Apps) become unresponsive also.
I've tried cleaning the screen multiple times (mostly with lens cleaner) I even tried Windex - but it only works when it wants to.
I went to Settings - Developer Options - Show Touches... just to see where the screen is getting held up, and sometimes it shows a white dot where it seems to get stuck, and cleaning the screen only helps 25% of the time.
I have _never_ had this problem, does anyone have this issue? (or something similar?)
I'm rooted, and if installing the new touchscreen drivers will help lemme know (and provide some links please)
Thanks in advance! - zmag
Click to expand...
Click to collapse
seems like a hardware issue..I'd take it to sprint and see what they can do.
Sent from my EVO LTE using Tapatalk

[Q] I9100 Weird Screen issues that make it impossible to use.

Hi everyone. After changing the usb pin of my phone, the touch screen started doing some weirds things. Sliding among desktops is rather laggy. Pressing an icon is not enough to get the app (or whatever) to work, a second attemp is neccesary in any other part of the screen in order to make it happen. The physical buttons seems to be working fine so far.
In further investigations it seems like pressing on the screen is well detected, since i can press an icon and move it around a desktop. But unpressing anything goes undetected.
I see no physical damage on the screen or the flex that connects it to the motherboard. This is not an issue related to any especific rom or kernel since i tried with a couple of them before getting to this point. Is there any app that allows me to monitor what part of the screen is being touch?
Can this be resolved by a firmware update of any kind of just a hardware replacement?
Cheers

Amazfit English touchscreen button almost imporrible to press

Hello all,
my Stratos 2 (A1619) is about 5 days old. I downloaded the most recent official Firmware suggested by the smartphone app (2.3.4.0). Still everything was fine. After installing a lot of watchfaces I experienced problems similar to Youtube 4zQLNsVWvvc (sorry I am not allowed to post external links).
It was not only the screen jumping around but also touchscreen buttons seemed to be pressed repeatedly ("ghostpresses" - like one would press e.g. once a second on the middle of the screen).
I unbound the watch, rebound it, did a factory reset, bound it again. Another factory reset without restoring data and finally it came almost back to normal - except this problem:
If there is a button on the right lower part of the screen like e.g. the purple "nut" button for settings or the "Stop" button of the stopwatch it is extremely hard to hit. The buttons next to these on the right (e.g. "brightness" resp. "Lap/Reset)" are easy to hit.
The touchscreen in general seems to be O.K. because swiping works perfectly fine - even in the right lower corner. Only the buttons there are extremely hard to hit. Maybe one of twenty tries works.
Initially all buttons worked perfectly - so I don't think that it is a hardware problem.
Did someone experience similar problems resp. is there a solution like e.g.:
- increasing the sensitive "size" of the buttons
- recalibrate/reset the touchscreen
Maybe there is an algorithm, that automatically calibrates (learns) the buttons from the presses that got crazy during the "ghostpress" phase?
Probably it's a hardware problem, it's too new (the only other thing that would cause ghost presses are dirty screens, but I don't think it's the case), you should replace it under warranty as soon as possible.
I have a similar problem with my left corner touchscreen buttons.
Here is the result of my hardware secret menu for the lcd screen of stratos.
https://yadi.sk/i/C0571gkptkDKbA
Have you had the same result?

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