I can't reset my phone because it asks for my alternative password, and I can't change my alternative password because I need it in the first place. What are my other options?
EDIT: Nevermind, I figured out how to get into recovery mode finally
GF did the same thing too as soon as she got it her new phone after 1 minute
Here is how to reset the alternative password without actually knowing your alternative password...
1) Go to Apps -> Settings -> Device Administrators -> Enable Android Device Manager
2) Log in to your gmail account on the Android Device Manager website: google.com/android/devicemanager
3) Click Lock and reset device password
4) Enter your new password
Related
I added my S3 to corporate exchange activesync, then decided to not to use it.
Now every time when press power button, the phone show screen lock and ask for a password, and I cannot disable it under
settings -> security-> screen lock as everything is greyed out there but the password.
I have tried to
1. Delete the exchange account
2. Remove the device administrators
3. Clear credentials
I haven't tried factory reset yet, and I hope I can avoid that route because I don't want to reinstall and set up everything else.
Thanks!
ericw12 said:
I added my S3 to corporate exchange activesync, then decided to not to use it.
Now every time when press power button, the phone show screen lock and ask for a password, and I cannot disable it under
settings -> security-> screen lock as everything is greyed out there but the password.
I have tried to
1. Delete the exchange account
2. Remove the device administrators
3. Clear credentials
I haven't tried factory reset yet, and I hope I can avoid that route because I don't want to reinstall and set up everything else.
Thanks!
Click to expand...
Click to collapse
This is a little command utility I found couple weeks back to by-pass outlook exchange security policy.
What you need:
* rooted phone
* JDK ready PC (or MAC / Linux, never tried it)
Steps:
1. enable usb debug on the phone
2. plug your rooted phone to PC
3. **for windows PC** copy .cmd file and "lib" folder to /windows/system32/ or /windows/syswow64/ for 64-bits
4. double click the .cmd file and it will do the trick and then auto restart when complete.
Note:
* Not required to manually remove existing Outlook account. It should be gone after running the script
* I suppose if you already have configured exchange email, your internal storage or/and sdcard should be encrypted. You will need to unencrypt both to remove password protection, that is a Android requirement.
* Unencryption could be done before or after the exchange policy hack
* You might still be prompt to accept security policy, but it will actually apply anything.
https://www.dropbox.com/s/hj8y6popmnz3j6s/email-policy-patch-3.1.zip
Credit goes to the DEV developed this!!!!! NOT ME!!!!!
Thanks a lot! Too bad, I already factory reset my phone... but it is good to know.
This is the main reason installed Touchdown (By Nitro) on my first android phone.
That way I can use my Work Email and the admins there can only lock the Email app and cannot touch the rest of my phone.
Might want to give it a try if you need your work email.(They have a 30 day trial I believe)
DroidGnome said:
This is the main reason installed Touchdown (By Nitro) on my first android phone.
That way I can use my Work Email and the admins there can only lock the Email app and cannot touch the rest of my phone.
Might want to give it a try if you need your work email.(They have a 30 day trial I believe)
Click to expand...
Click to collapse
Touchdown worked pretty good. Thanks a lot!
Hello to all...
I hope the thread is well written.
GT-I9300
Android MC3 4.1.2
JKAY MOD
PHILZ TOUCH CWM
themed with Dream Themes by orangerot
all the rest is stock
what is going wrong:
1. I set up VPN connection with lock screen pin
2. all right for the last 2 days
3. now I want to configure a new VPN
4. I want to enter VPN settings (in settings "More Settings" in "wireless and network"
5. it's not possible, it's asking a password for credential storage...
6. i know the PIN I have entered to unlock the lock screen
7. after trying 3 times with false password it want to reset/erase the credential storage
8. I restarted phone and after, no pin is needed anymore... I'm really confused...
credential storage -> (what is this?) (is this a problem if it will be erased?)
Someone knows how to solve without a hard reset?
I'm searching in web and XDA but I can't find a solution...
I've solved.
Was very simple - found the solution on a German Forum.
Simply reset credential storage.
Just in case anyone else reads your thread with the same question. You are talking about clear credentials under security right?
yes or insert 4 times the wrong password in vpn settings, it doesn't give any problems.
after this you have to restart with vpn settings, because all vpn connections are lost and you have to give a new pin/password for access/activation to the credential storage.
Gesendet von meinem GT-I9300 mit Tapatalk 2
Error
I Enetered Random Password And It Showed me
"Credential Password Is Erased" But I Can Neither Create VPN nor New Password
HELP !
Sai30697 said:
I Enetered Random Password And It Showed me
"Credential Password Is Erased" But I Can Neither Create VPN nor New Password
HELP !
Click to expand...
Click to collapse
Disable the screen lock security - from pattern, pin or whatever go to none.
Now you will have no VPNs or another things which might demand security, but you are able to setup them again.
Guys need help . I have note 3 neo and when I open "vpn" it shows "enter creditional storage password " how to solve that.?
Just go to the lock screen settings and set a new screen lock...
Like pin, pattern, password but not swipe, that's it.
The problem in encryption (s3 neo)
Hello to all
I have been a problem for Android devices
Can I change my password
Now is the lock screen PIN
I want to change it, but this option is disabled Pattern
I now I need to change my password, but I can not
Can you help me
Thanks
I forget my content lock pin, and i tried so many time to reset it, im sure i have inputted the right google account and password, but it just keep saying the password do not match.
Does anyone have the same problem, and has anyone know how to ix this problem/bug?
this is my i did:
Setting -> Fingerprints & security -> Content Lock -> reset password(it will appear when the password entered is wrong) -> enter email and password -> sign in -> the message "password does not match" pops out
Thanks
Hi were u able to get an answer to ur question? Im having the same issue and i cant reset or retreive the passwrd i used.
Stefie73 said:
Hi were u able to get an answer to ur question? Im having the same issue and i cant reset or retreive the passwrd i used.
Click to expand...
Click to collapse
no solution yet. I guess I will have to contact LG.
i have the same problem, do you find a solution?
Has anyone had this problem solved? I even reset my Google account password and it's not working!
In solution foun yet ?!
I have the same issue
I'm not a tech guru, but I had this problem: I have an old phone with photos that I'm not longer using with data, but I had some locked photos in there and I could not access them when I tried to put in my current gmail password or that pin I remember while using wifi, since it's not using data. Even though I would go on my pc and type in my password/email and log in..it just wasn't registering for this phone.
What worked: 1. Wifi connection---installed all software updates
2. I turned off 2 step verification from my email through my PC
3. I then also turned ON the Allow less secure apps feature
4. After this I was successfully able to sign on to my email account from the email app on my phone.
Then I tried again to put in my current password and email from the locked pictures--- and it signed me on...and allowed me to change my password/pattern/pin and I could then access the pictures.
I hope this helps someone bc this took me over 12 hours to figure out.
Hi everyone,
A month ago, I encrypted my phone (Galaxy S5 Plus - kccat6) currently under LineageOS 15.1 (Android 8.1.0) and TWRP 3.2.3-0.
Normally, after the encryption, when I started my phone, I would get a password request to decrypt my phone before launching Android. Access to TWRP was also password protected.
However, for a week now, for no apparent reason, I no longer have any password requests at startup and TWRP no longer asks for a password either.
In the "Security and Confidentiality" section, under "Encryption and identifiers", the phone is always indicated as encrypted... so it's impossible to request the encryption of my data again. At the same time, when I use Trust (integrated with LineageOS), it says "Encryption : Disabled".
I don't understand it. I did nothing in particular to have the encryption deleted.
Do you have any idea what to do to recover the encryption on my phone? And eventually why I may have lost the encryption?
Thank you in advance
OK I found a solution. It seems that it's a bug well known since many versions of Android. Strange that it has not been corrected...
Here's what helped me to fix the problem (found here : https://issuetracker.google.com/issues/37010136 )
How to reproduce:
1. Go to Settings -> Accessibility -> Switch Access
2. Enable Switch Access service
3. Go to Security -> Screen lock
4. Incorrect warning text appears under Pattern, PIN, and Password options
How to fix
1. Go to Security -> Screen lock
2. Select one of Pattern, PIN, and Password options
3. Select "Require pattern to start device" on the next UI
4. Finish setup
5. Go to Settings -> Accessibility -> Switch Access
6. Enable Switch Access service
7. Incorrect text ("If you turn on Switch Access, your device won't use your screen lock to enhance data encryption") on the prompt. It's incorrect and misleading because "Require pattern to start device" is already set and screen lock will apear on start up.
Click to expand...
Click to collapse
Hi,
After accidentally setting up password on startup (Settings -> Security -> ScreenLock -> Password -> Require password on startup), I can't for the love of Pete remove it. I restarted number of times, set screenlock to none, set different password, set PIN and the confirming 'No Thanks'. The device password never gets replaced by anything I set up there.
The phone is encrypted by default. TWRP is installed, the system is otherwise fully accessible.
Running RR 5.8.5 on Nougat 7.1.2
Anyone have an idea how to remove this password?