Email sync - Xperia Z2 Q&A, Help & Troubleshooting

I can't get the email to sync on its own. I have it set to auto sync, and push is enabled, but still only syncs manually. Anyone else having this issue?
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BolinMedia said:
I can't get the email to sync on its own. I have it set to auto sync, and push is enabled, but still only syncs manually. Anyone else having this issue?
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Maybe not related but I read in one of the reviews there's a problem in the default exchange email client of the phone that needs fixing by an update and the reviewer recommends another app like Nine (https://play.google.com/store/apps/details?id=com.ninefolders.hd3). But I think it was about asking for a pin+password to login while other apps don't.

I installed nine, but it doesn't allow the combined inbox view, which I always use having 4 different email accounts. Also, I cant tell if it auto syncs either.

Wouldn't this be something related to the power saving options such as if you have stamina mode enabled, it overrides any scheduling you have set in the app? (Sorry if this isn't helpful as I don't have the phone yet myself).

BolinMedia said:
I installed nine, but it doesn't allow the combined inbox view, which I always use having 4 different email accounts. Also, I cant tell if it auto syncs either.
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I agree with this and also if you have the Qualcomm battery guru installed, delete it as it also messes with push notifications.
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Related

Why am I not getting push emails?

I can't find any settings to allow for push email. Out only asks me to poll for emails periodically, but that isn't even working. The only time I get emails is when I physically go into the email folder. Am I missing something?
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What kind of email account?
Yahoo and hotmail.
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did you turn yahoo notification off? If so turn it back on and see if that reenables push.
Notifications are enabled. Is there somewhere specific to go to to enable push email?
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if you go to settings, applications, running services and click on yahoo mail, does it list the Yahoo! Push notification service and the MailSyncService?
Also have you tried clearing the data from the apps (where you uninstall it) and then let it re-sync?
Just tried and yahoo doesn't show up under running services. Is it cause I don't have the yahoo email app? I just did the email set up. I know other people were having issues setting up yahoo that way but it worked for me. Now, if only I can get all my emails to push through.
RyteSyde said:
if you go to settings, applications, running services and click on yahoo mail, does it list the Yahoo! Push notification service and the MailSyncService?
Also have you tried clearing the data from the apps (where you uninstall it) and then let it re-sync?
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could be. i use the app and it works great with push

Best mail client for exchange

I have been using the native client but I hate in notifications that it only shows one message unread not numerous ones. Also when you click it. It only takes you to inbox not to message.
Anyone know of how to fix these settings or another mail client?
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I use enhanced email...it works really great.
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colemac said:
I have been using the native client but I hate in notifications that it only shows one message unread not numerous ones. Also when you click it. It only takes you to inbox not to message.
Anyone know of how to fix these settings or another mail client?
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I really like MailDroid free.
You can set different tones for different times of the day, and per email contact. Works great, if you want to have a really loud annoying tone from important people.
Anybody know a good Android app that does Exchange and also other email like Gmail combined?
groggrog said:
Anybody know a good Android app that does Exchange and also other email like Gmail combined?
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the email app on the phone handles multiple accts of IMAP, POP, Exchange, etc.
They're separate apps natively...I'm basically looking for an equivalent to the All Inboxes function on iOS...
groggrog said:
They're separate apps natively...I'm basically looking for an equivalent to the All Inboxes function on iOS...
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the email (not gmail) app will handle gmail as imap or activesync as well as any other accts. in a single or combined view.
groggrog said:
Anybody know a good Android app that does Exchange and also other email like Gmail combined?
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MailDroid will do this, but its not a unified inbox, if thats what you are looking for.
stan.s said:
the email (not gmail) app will handle gmail as imap or activesync as well as any other accts. in a single or combined view.
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You're right! Didn't know that...thanks for the info!
I use enhance email. I'm using m.google.com for gmail as exchange on 2 Accts. I really like it. Has combined inbox, fit to screen (mobile view) which was really important to me and I'm sure this app does more than my simple mind understands
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I don't think this will do mutiple accounts, but by far the best Exchange mail app I've used is TOUCHDOWN by Nitro.
One of the things I LOVE about it, as opposed to using the built in Android mail app, is that any 'remote' admin features are ONLY applied to the Touchdown app.
ie: if your Exchange admin requires a password to get into your mail... if you use the standard android, you have to type it in every time you unlock your phone.... if you use Touchdown you only need to type it in when opening Touchdown.
And most importantly, last I checked, if the Admin wants they can remote wipe the DEVICE if you use the built in mail app.. with Touchdown they can only wipe the mail app's data.
I've used it for several years across multiple companies and it's pretty damn awesome. (It's not just mail btw.. it's also exchange calendars, and Tasks.. and they sync with the built in calendars and almost all widgets).

How to disable email sync

I don't want my email synced until I open the email app. This seems like it should be easy to do since there is an option to disable it under settings>email>accounts. The problem is that even though it is disabled, the emails are still syncing. When I open the email app and check the settings there sync is still checked and greyed so I can't uncheck it
So noboby else has this problem or a solution?
Try disabling it through settings. So go settings, accounts, your email account and uncheck sync email.
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jellyhead said:
This seems like it should be easy to do since there is an option to disable it under settings>email>accounts
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yeah,tried that but when I open the email app the sync option is still checked and greyed so I can't even uncheck it.
jellyhead said:
yeah,tried that but when I open the email app the sync option is still checked and greyed so I can't even uncheck it.
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Okay, maybe you were talking about the same thing. It sounds like you meant the email app settings, I was talking about the main account settings. That's an odd one. I disable sync on my Gmail all the time, what app are we talking about
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kintwofan said:
Okay, maybe you were talking about the same thing. It sounds like you meant the email app settings, I was talking about the main account settings. That's an odd one. I disable sync on my Gmail all the time, what app are we talking about
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If you are rooted, try Greenify. If your email app is a system app, you must convert it to a user app in order for Greenify to work.
sublimaze said:
If you are rooted, try Greenify. If your email app is a system app, you must convert it to a user app in order for Greenify to work.
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MailDroid allows this. I have it set to close the connection when I exit and then check email at least every three hours, or when I log in.

deleted emails keep coming back.

AT&T Galaxy Note.
Deleted emails from one of my outlook.com accounts keep coming back.
I've read them, deleted them from phone and desktop but they keep coming back--not new ones either, the same 20 or so emails.
I have the same email on other devices but only on the note do they keep coming back.
Any suggestions?
thnx
Is there a setting for deleting the email off the server when you delete it from the phone?
The Outlook App uses POP and not IMAP. They do not get deleted from the server unless you are using IMAP. So when you delete them it is only locally and they download again when the device syncs. You will have to delete them on the server to stop them from appearing when the app sync's.
KSoD said:
The Outlook App uses POP and not IMAP. They do not get deleted from the server unless you are using IMAP. So when you delete them it is only locally and they download again when the device syncs. You will have to delete them on the server to stop them from appearing when the app sync's.
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If that were so then Id have the same problem on all 3 devices as all 3 have that email account. only on the Note do they keep coming back after I delete them.
I use profimail and IMAP. There is an option to delete email on server when deleted on phone. It works just fine. This is not dependant on your phone/ROM.
The reason for your problems is not your Note.
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JonGarrett said:
If that were so then Id have the same problem on all 3 devices as all 3 have that email account. only on the Note do they keep coming back after I delete them.
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Not quite. The issue comes in when it re-syncs. It grabs all of the mail and since it doesn't delete from the server cause it is POP and not IMAP, they download again. The other devices are not grabbing all mail, the note is. Change or settings to only get new mail and not all mail.
You will see that everything I have said about POP and iMAP are true when you read about how they operate via Google. The device is setup different.
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briand.mooreg said:
I use profimail and IMAP. There is an option to delete email on server when deleted on phone. It works just fine. This is not dependant on your phone/ROM.
The reason for your problems is not your Note.
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You just said you use IMAP and delete the email from the server. You do not have the same issue cause you are not using the same setup. Yes it is the phone. Again POP does not delete email from the server and if the app is set to sync all mail from a certain time frame it will download the mail again.
Since you are using IMAP and deleting from the server you do not have this issue. Use the Outlook App which is POP, set it to sync all mail for the past 30 days and see if the results will be the same. Bet you will see deleted emails comes back.
So yes it is the device and the app used with how it is setup.
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KSoD said:
Since you are using IMAP and deleting from the server you do not have this issue. Use the Outlook App which is POP, set it to sync all mail for the past 30 days and see if the results will be the same. Bet you will see deleted emails comes back.
So yes it is the device and the app used with how it is setup.
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? No its not the device or ROM but the app setup.
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Just check the app setting and everyone stop arguing.
rangercaptain said:
Just check the app setting and everyone stop arguing.
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?
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thank you everyone for your help. I think the problem was with the emails still being on the server and pushed to my device. I just deleted them from the server side and now they are gone.
thnx
I hit the thanks button for all you guys.

Email App issues :(

Email App issues
Whenever i delete a email it doesnt seem to actually delete them as when i go onto my PC there all there :S
is there a way to fix this issue?
also i have noticed theres no option to sync emails using email check frequency as theres no "Auto" option only manual and mins there after
i wish there was a way to get the stock android email app
does anyone have any ideas?
thanks in advance as always
Well, does the email service you're using use IMAP or POP3? If you don't know what these are, then Google it. It'll take you 30 seconds.
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seems using google search imap perhaps...:S
i use outlook btw so what does this mean?
encryptioncsta said:
seems using google search imap perhaps...:S
i use outlook btw so what does this mean?
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Check incoming settings for the account. If it's imap, then there's no option to delete from the server, if it's pop3 then you have the option to delete from server when deleting on device.
AFAIK outlook is only imap these days. But hunt for pop3 settings with Google, there may be a work around.
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