Hi all,
I need an advice from you guys please:
My Topaz is not turning on, it simply does not do anything.
Last time I wanted to change the language but my battery was not fully charged, so in the process it suddenly turned off and since that time I am not able to turn it on, does not display nothing on screen when I press the on button it just vibrates continuously and not stop, and that´s it...
The charging light was on the 1st time I tried, but not the second time.
It is SIM unlocked but not hardspl´ed
Any advice would be great!
Thanks in advance
UPDATE 13-Mar-10
Today, I connected Topaz to wall charger, amber led turned for about 10 sec, then turns of, then vibrates, then nothing again.
I tried to do hard reset, nothing happened, then after some minutes the device is short vibrating every 1 min aprox, no led on, still can´t do nothing more.
EDIT: After 15 min of short vibrating every 1 min, now it´s completely dead again........
Thanks for reading,
Can you put it in bootloader? Is a hardreset possible?
Try to turn the phone off, remove battery, and insert it again. Then hold vol down and press power. Do you get red/green/blue (or whatever) colors?
If you do. let it boot until it says USB (perhaps need to connect usb to PC for it to change from serial to usb) and after that just run the topaz ruu and it should flash.
If you dont get it to start to 3 color screen try and hold up+down and press power.
yes, Vol down and powerbutton. should boot to serial/usb flash screen.
Thanks guys for your reply
Soon as I get home I´ll try and report back
Cheers,
Flash a stock ROM
jmkhenka said:
Try to turn the phone off, remove battery, and insert it again. Then hold vol down and press power. Do you get red/green/blue (or whatever) colors?
If you do. let it boot until it says USB (perhaps need to connect usb to PC for it to change from serial to usb) and after that just run the topaz ruu and it should flash.
If you dont get it to start to 3 color screen try and hold up+down and press power.
Click to expand...
Click to collapse
Hi
Just check that if you try to reflash the ROM whether you should use a stock ROM vs modified ROM as you wrote that you do not have HardSPL on your Topaz.
Once you have successfully reflashed using stock ROM do a hard reset and then install HardSPL 1.83.
Good luck
Aussie
Still need help!!
Ok guys,
Let me explain you what happened:
None of the instructions above worked...
Can´t put on bootloader, hard reset nothing happens
When connected to wall charger amber led is on, if I press power button led turns off and vibrates, then led turns on again but nothing else happens.
Pressed down vol and power = Nothing happens
Pressed up/down vol and power = nothing happens
EDIT: Connected to PC and automatuically installed a qualcomm driver not detected also by WMDC
Disconnected from PC then connected again to wall charger and now amber led not turns on....
Please help!!
Any other advice please!
I really don´t know what else to do
Thanks in advance for taking your time on this thread
Per your PM, I'll certainly help you if I can.
Do you happen to know what caused it to brick? This will help determine how to bring it back. Did you attempt to flash a custom ROM w/o HSPL?
I am not an expert on this but have seen some chefs claim they can bring back a bricked device.
There is a program called MTTY that can usually get your phone to connect to your PC and there are functions to run in that program that can get it to a flashable state so you can reflash your shipped ROM.
Also search the Wiki for restoring bricked device, regardless of the model, it should be the same process. I think I have seen this in the Tilt(Kaiser) forum and maybe in the Fuze (Raphael) forum.
I haven't used this program in a while so I forget the commands but you should be able to find them in a search.
In the meantime I'll do a little research too and see what I can find out.
The main thing we need to accomplish is getting you back into bootloader mode.
1. Here is a link for recovering a Hermes and it has info on mtty.
Thanks a lot Bruce,
I have the original ROM and my Topaz is the unbranded model.
I was just trying to change language but battery was too low, then it turned of and you know the rest of the story.
I have it SIM unlocked but not hardspl´ed and I was not doing any ROM upgrade or so...
I´ll try to use MTTY and find about your recommendations, later report back.
I appreciate a lot your reply!
Cheers,
EDIT: Tested MTTY but in some point says "power on the unit " but that is what I can´t do, nothing happens
Will continue testing and searching...
This is from the Wiki. It may help. Says to use PUTTY instead of MTTY... with instructions.
Another thread on recovering device.
Bruce Inman said:
This is from the Wiki. It may help. Says to use PUTTY instead of MTTY... with instructions.
Another thread on recovering device.
Click to expand...
Click to collapse
Thanks Bruce,
I went through both links but nothing...
The main prob is that I can´t even make it turn on...
Now when wall charger is plugged I do not have the charging led on, so I am really lost...
I do not have another battery to test but I don´t think is that because Topaz is almost new!
But Now I think it´s not charging the battery...
Hope any other idea can save me
If it is almost new try to send it to warranty!if it has the original hspl no prob then!is better then trying to reapair youself, with the cost of loosing warranty!
Good luck with that!!!
Thanks, but I do not have that option
I have high hopes with all the great team of XDA!
first thing first,you have to have power in your phone.....borrow the battery from someone or recharge your battery in somebody else's phone.......then try to go in to bootloader mode (volume button down and power button)..........
komsa said:
first thing first,you have to have power in your phone.....borrow the battery from someone or recharge your battery in somebody else's phone.......then try to go in to bootloader mode (volume button down and power button)..........
Click to expand...
Click to collapse
Yep!
I ordered today another battery
Soon as I get it will report back.
Thanks,
Maybe this will help
It happened to me once. Nothing seemed to work. What did work, I left the phone charging for a day. First take ou the battery for at least a minute. Put it back on. Then connect the wall charger to the phone and let it charge. Hope this will help.
When it happened to me the LED wasn't working either, just connect the charger and let it charge.
Thanks,
I done that yesterday and left it all night but nothing...
I really hope is a battery problem, I´ll find out soon as I receive my new one
wrong place
Exactly samething happened to me.. the only difference was that I was using google maps and connected to my car charger. It somehow didn't charge and ran out of power and kept restarting whenever I tried to charge from a wall-socket.
This is what i did... worked for me.
Take out the battery from the back
Hold down the power button for at least 30 seconds to drain out the static charge.
Take out the sim
Plug in the USB to the phone (without the battery and without the sim)
With the phone connected, press the Red button at the back (soft reset)
Unplug the phone from the charger
Put the battery back in
Connect the USB to charge
Cross your fingers and say a lil prayer
Wait for 30 minutes
Turn it back on.
Lemme know how that goes 4 u
Thanks
I done all your procedure but after this point: [*]Connect the USB to charge
Led charging light did not turned on...
By now my only chance is to test with a new battery (which I will receive on thursday), but I do not have too many hopes as the device is almost new
I´ll report back on friday.
Thanks to all and I will be happy to receive any other suggestion
So I've gotten the hard reset bug, and I'm working on fixing it up myself. (RM-821 Telstra AU)
I've got nokia care suite all setup and ready to go, but the phone WON'T FLASH.
When it comes up asking me to hold down the buttons etc etc etc I hold power and volume down, press the retry button, wait for the vibration, take my fingers off power and volume down and put my finger on volume up.
By my phone just goes back into the lightning bolt/gear mode thing.
One thing I've noticed is that after the vibration my computer does the dundundun USB connection sound that usually means the USB device inserted isn't understood, instead of the dunDUN one that usually means success. (weird explanation but I think it works)
Thanks for any help, guys. I really need to get this thing going again.
Edit:
One extra piece of information would be that if I try to let it boot normally now, it shows the unsufficient battery icon after the carrier symbol. If I leave it there while chargin though, it eventually goes as far as the black NOKIA screen and won't charge.
I'm in kind of a conundrum. I tried to flash the new Amber update to on my phone but the process was interrupted on my computer. The phone turned off and now it won't even turn back on. I've tried the hard reset and soft reset button combinations (plugged into the charger and unplugged from the charger) to no avail. Help/Suggestions?
*Edit: brought my phone into AT&T and they replaced it. Guess I'll play it safe and just wait for Amber to come out OTA.
you can try Nokia Care Suite and the refurbish option
http://forums.wpcentral.com/nokia-l...after-reset-flash-process-defined-inside.html
but you need to know lumia product code to download firmware
if not helps, bring phone to service...
breasts adsrInt
dxdy said:
you can try Nokia Care Suite and the refurbish option
Click to expand...
Click to collapse
Thanks, but I tried this already. The main problem is that despite the fact that I've left the phone on the charger for several hours, it won't even turn on, whether it be by just using the power button or using the hard or soft reset combinations. Plugging it into a computer initiates no response from the computer or the phone.
Same Problem
I have the same problem with my Lumia 920 - RM 821.
Already tried all the tools of Nokia, but without results, no vibrate and no image.
My Lumia has stopped completely and I can not fix it.
Hi All,
Had a standard Nokia Lumia 920. Did a reset on the phone and it got stuck on the gears screen, so I left it over night. Woke up to find phone off. Started it up and went to Nokia logo then the 3 network logo and then nothing so I plugged it in and downloaded Nokia software updater for retail and it started to update the phone. but failed about half way through, went to try again and now the phone will not turn on. I have left it all night plugged in to a wall charger. Tried power + volume down, power + volume down + camera trick and nothing, no vibration.
If I plug it into my laptop sometimes it will come up and say "USB has malfunctioned"
Has anyone got any ideas/suggestions.
thanks in advance
Crampo
Hold power button for at least 15 seconds, Other than that its a return to Nokia job.
I am having the same problem before then I switch to samsung galaxy nexus, and I work well all the time.
basic rule: if phone turn off because battery, dont try and try turning on because mighty be bricked... plug charger, (and if not turning on) wait 5 minutes and do soft reset (Volume minus and power button together)
if phone bricked use this solution
http://mynokiablog.com/2013/10/11/how-to-easily-fix-the-lumia-reset-spinning-cogs-at-home/
how about dead usb flashing using NCS ?
bhanuprasad1981 said:
how about dead usb flashing using NCS ?
Click to expand...
Click to collapse
NCS or NSU for retail.. is same thing but NSU is easier and more for beginners
Similar Problem
I have the same problem with my Lumia 920 - RM 821.
Already tried all the tools of Nokia, but without results, no vibrate and no image.
My Lumia has stopped completely and I can not fix it.
Hi guys, so I recently came across my old phone and just remembered all the things I had on it. However when I try to switch the phone on, nothing happens. I've left it on charge for a few hours and still nothing. I tried to turn it on again (even during the charging process) and still nothing. I then gave it the old soft/hard reset by holding down the power+volume down button for 15 secs, nothing. Then held down all the buttons....nothing, no vibration, no form of life whatsoever.
When I plug it into the PC, the sound of a device being connected plays, then the disconnect sound follows about 3 seconds after. I tried the soft reset method when I plugged it into the PC and after about 10 secs, the same sounds played as if my computer had detected a device but then disconnected it. This must mean there's some sort of life in the phone right? Any chance anyone knows a solution to this?
Charged it for about 4 days, still no sign of it turning on!
After charging, press and hold Vol-down and On/off buttons together for a longer time. It should vibrate and switch on.
Best regards,
Joachim