Hey,
I got my Z2 today. And after a bit of use. Akku was at about 50%. It went dark. I treid to restart it but nothing happens.
All I get is the LED Light when I plug it in.
Does someone know how to reset it?
Regards,
Michael
A Hard Reset helped!
Thannks Christian Abalo
To do so you have to hold the two volume buttons and then add the power button. Then it restarts...
I've now experienced 3 cases of sudden death, last time it would only turn back on by holding power and volume up button for 10secs. Not good in second week of ownership
If such a thing reccours then replace your device
This is a hardware fault and sony have said there are manufacturing issues
RRSoftware said:
Hey,
I got my Z2 today. And after a bit of use. Akku was at about 50%. It went dark. I treid to restart it but nothing happens.
All I get is the LED Light when I plug it in.
Does someone know how to reset it?
Regards,
Michael
Click to expand...
Click to collapse
did you find out how ?? if not contact me i'll tell you how to solve the problem .
regards
Munti
IT engineer
Related
Everday my phone goes off by iteself once. I don't know what is the problem. At first I thought it might be firmware related but I've switched 5-6 different firmwares and right now im on Cloudyfa's latest firmware and it still gives me this problem. Does anyone else face this problem?
ashwark said:
Everday my phone goes off by iteself once. I don't know what is the problem. At first I thought it might be firmware related but I've switched 5-6 different firmwares and right now im on Cloudyfa's latest firmware and it still gives me this problem. Does anyone else face this problem?
Click to expand...
Click to collapse
Does it power off fully (as in shut down, and need to be restarted), or just turn off the screen?
I've the same problem on mine but me, for shure it's a battery problem. When it's turn off I must wait about 3 minutes to take it on or just plug it on AC charger. When I plug it, the LED blink once red and orange like a charge directly after one or two seconds and I can start/unplug my phone how is generaly at 45~65 % charged.
Not everyday cause it's only a test phone (I use Artemis) but every long test (stability in full chargeor overclocked) too much ressources are needed from my (hold) battery and it lock the alimentation. The Red Light is for hardware problem, that sure
So at the moment of the power off plug it intoo wall charger and say to me what is the reaction.
Sorry for bad English
l3v5y, it powers off. I have to restart or sometimes even soft reset to get it up again.. Perhaps its the battery too?
ashwark said:
l3v5y, it powers off. I have to restart or sometimes even soft reset to get it up again.. Perhaps its the battery too?
Click to expand...
Click to collapse
Sounds like the battery if different ROMs haven't helped.
l3v5y said:
Sounds like the battery if different ROMs haven't helped.
Click to expand...
Click to collapse
i had the issue where my dopod rebooted by itself even though the power meter was still at around 40-50%. As time goes on, it got worst. So I replaced my 1 1/2 year battery to a new one. Problem solved. So I agree wilth l3v5y.
FYI
Thanks mate! I shall try replacing the battery and see how it goes! cheers
l3v5y said:
Does it power off fully (as in shut down, and need to be restarted), or just turn off the screen?
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Click to collapse
Hi,
Mine one happen just now, suddenly it just turn off the screen while green led still blinking, I press any button nothing happen except soft reset....
clustered said:
Hi,
Mine one happen just now, suddenly it just turn off the screen while green led still blinking, I press any button nothing happen except soft reset....
Click to expand...
Click to collapse
Were you running lots of programs? Is the battery (relatively) new?
Hi,
My jetstream died today when i transfered some files to it, does anyone know if there is a hardware reset button somwhare on the device.
Daniehabazin said:
Hi,
My jetstream died today when i transfered some files to it, does anyone know if there is a hardware reset button somwhare on the device.
Click to expand...
Click to collapse
Sorry for that
Try to hold the power button for 20 second
tried that, didn't work
OK
Recharge ur device and try to volume down button with power button for 20 second
was fully charged when it died, if there is no hardware reset button on the device, maybe i'll get lucky when the battery goes flat.
If it doesn't work, i'll have to send it in...
Thanks
got it working, all i had to do is let the battery run flat and then charge it, now i'm going to root it.
Hi guys,my brother has the active,and today he just found it dead in his pocket.No turn on,no lights,just a small vibration bump when holding the power key.Any clues?
I've changed battery,SEUS won't detect the phone.However,Flashtool detects a SE phone when I'm holding the volume key.
It was never rooted,just stock firmware.
Any clues?Please help
G.Trenchev said:
Hi guys,my brother has the active,and today he just found it dead in his pocket.No turn on,no lights,just a small vibration bump when holding the power key.Any clues?
I've changed battery,SEUS won't detect the phone.However,Flashtool detects a SE phone when I'm holding the volume key.
It was never rooted,just stock firmware.
Any clues?Please help
Click to expand...
Click to collapse
This thread should go in general not development.
Now i would say that if he never modified the phone and if it still have warranty to take it to a sony ericsson service center that would be his best option.
Try taking the battery out for a few minutes, and by a few i mean something like 5 minutes, then try turning it on.
buneech said:
Try taking the battery out for a few minutes, and by a few i mean something like 5 minutes, then try turning it on.
Click to expand...
Click to collapse
Remember to try to turn it on, while the battery is out... that will help to drain the capacitors for energy.
G.Trenchev said:
Hi guys,my brother has the active,and today he just found it dead in his pocket.No turn on,no lights,just a small vibration bump when holding the power key.Any clues?
I've changed battery,SEUS won't detect the phone.However,Flashtool detects a SE phone when I'm holding the volume key.
It was never rooted,just stock firmware.
Any clues?Please help
Click to expand...
Click to collapse
If you have unlock bootloader.. And you try to update over the Air then you brick your mobile.. For that just relock your bootloadet
Sent from my ST15 using xda premium
Thank you for the replies guys!The phone is completely untouched,no mods,unlocks etc.
SEUS detected the phone and reinstalled it!But...it's the same again.Just small vibration when pressing the power button.
G.Trenchev said:
Thank you for the replies guys!The phone is completely untouched,no mods,unlocks etc.
SEUS detected the phone and reinstalled it!But...it's the same again.Just small vibration when pressing the power button.
Click to expand...
Click to collapse
i really think you should take to warranty before trying anything else
G.Trenchev said:
Thank you for the replies guys!The phone is completely untouched,no mods,unlocks etc.
SEUS detected the phone and reinstalled it!But...it's the same again.Just small vibration when pressing the power button.
Click to expand...
Click to collapse
Small vibration when pressing the power button is completely normal. It means, that you don't have to hold the button more...
What happened before this occured?
Someguyfromhell said:
Small vibration when pressing the power button is completely normal. It means, that you don't have to hold the button more...
What happened before this occured?
Click to expand...
Click to collapse
it was in his brother pocket i don't think he done anything they never do when something goes wrong
just kidding i think there's something wrong from factory and if he don't want to take it back for me the next step will be to try and flash generic firm using wotan server.
Because smaller brother's tend to lie, and since this is a waterproof phone, before sending it to get fixed, make sure that the humidity stickers on the inside of the phone and on the battery are still white and not pink/red.
dumraden said:
Because smaller brother's tend to lie, and since this is a waterproof phone, before sending it to get fixed, make sure that the humidity stickers on the inside of the phone and on the battery are still white and not pink/red.
Click to expand...
Click to collapse
And if in service they notice, that phone was opened before?
Sent from my WT19i using xda premium
What? You dont have to unscrew anything to see them. The one on the phone is just on top of the SD card, and the battery one is visible with the battery inserted, from the gap that the Sim card hole has.
Be cool guys,I've "interrogated" him,and I don't think he done anything.
Stickers are fine,and the phone is just 3 months old.Well,it's going to service on Monday.It's just so strange to die like that.
By the way,yesterday in the evening it started to blink red.I've put it on charger and the led soon became yellow,but hte phone still won't turn on.I've replaced the battery with a fresh 100% one from my X8,and still no effect.The battery from the Active is also fine,my X8 works with it,and it's about 70%.
What happens after the vibration during the power button?
Sent from my WT19i using xda premium
Handset screen goes black every now and then. The issue persist not for all the time I could use the phone continuously for at least a week without any issues. After a week or so black screen shows up but apps are working in the background. Tried updates , Power + Volume Up buttons and so on ,everything went in vain. I switched off the phone for three days and used it again normally for a week before the black screen issue again comes up. Every time I got to put the phone for complete rest two or three days before using it normally. What could be the real issue here?
Hi, my Xperia P is old and goes black screen couple times. The only solution I've ever done each time is to push Power + Volume Up buttons, and then the phone recovered. Perhaps my phone is not as seriously old as yours. Wish someone could be there to help you, good luck.
My phones goes to deep sleep too, only thing helps is hard restart.
I have no idea what is causing that, I reflashed so many kernels and roms and it didn't change the fact phone is failing me.
I had the same problem, the display connector got loose on the inside.
Had to open the phone and reconnect it properly, now it's working fine again.
I had a similar problem but I did not face it that frequently as you... A temporary solution is to press Vol Up + Power button simultaneously and let it reboot...
Xperia P black screen of death
xaver54645 said:
I had the same problem, the display connector got loose on the inside.
Had to open the phone and reconnect it properly, now it's working fine again.
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Click to collapse
How to reconnect it ? seems like hardware issue. Btw sorry for the late reply.
Just pull it off and then back on, that should fix it.
Hello ,
I have a problem with my Z2 and I'm almost go crazy.
I dropped my Z2 but it was really soft and there is no damage. But phone doesn't work.
I put to charge and open phone see Sony name and see total charge and charging then close.
I push open button and no answer. I push hard reset ( open button and volume ) no answer.
I tried red button and when It is not in charge this button not work but if it is in charge then phone vibrate , see Sony logo , charge and then close again.
I open phone to see if there is no seen damage .
I opened sony compaion and made recovery , it saw phone and made recovery but same problem.
I need some help about this situation.
Thank you.
Hi,
An energy related problem, or the display cable may be loose. When I changed the screen of the phone a year ago, I encountered such an error. I worked for 3 days; but in the end it worked. I don't remember exactly how I did it right now. I looked at many web sites related to the motherboard. It's pretty annoying and challenging.
Bye.
gokhaan said:
Hello ,
I have a problem with my Z2 and I'm almost go crazy.
I dropped my Z2 but it was really soft and there is no damage. But phone doesn't work.
I put to charge and open phone see Sony name and see total charge and charging then close.
I push open button and no answer. I push hard reset ( open button and volume ) no answer.
I tried red button and when It is not in charge this button not work but if it is in charge then phone vibrate , see Sony logo , charge and then close again.
I open phone to see if there is no seen damage .
I opened sony compaion and made recovery , it saw phone and made recovery but same problem.
I need some help about this situation.
Thank you.
Click to expand...
Click to collapse
It seems the flat cable is broken that connects to power and volume buttons.
You can check it under the battery and see if it's cut at the edge of the frame.
darknessmc said:
It seems the flat cable is broken that connects to power and volume buttons.
You can check it under the battery and see if it's cut at the edge of the frame.
Click to expand...
Click to collapse
ok but if only this cable broken , I should open phone with red button, right ?
But with red button, I only see sony logo in charge and then turn off again.
gokhaan said:
ok but if only this cable broken , I should open phone with red button, right ?
But with red button, I only see sony logo in charge and then turn off again.
Click to expand...
Click to collapse
The red button is for force shutting down the phone. You only see sony logo then charging on screen only if you plug the charger. Try fastboot to turn on your device by writing this command:
fastboot reboot
I assumed you know how to enter fastboot.