Double Tap To Wake Not Always Responsive - Xperia Z2 Q&A, Help & Troubleshooting

I've noticed that the double tap to wake feature isn't always very responsive particularly the first few times I try to tap to wake. I do have a screen protector on the device and am wondering if this could be part of the problem. I've even tried to set it for glove mode to make it more sensitive but it didn't help. Any suggestions?
Sent From My Xperia Z2.

Well it might be the problem. I see some struggle even without screen protector, but I have no problem. Just remember to tap in the exact same spot both times, and not too fast.

Xernoxis said:
Well it might be the problem. I see some struggle even without screen protector, but I have no problem. Just remember to tap in the exact same spot both times, and not too fast.
Click to expand...
Click to collapse
Thanks man helped me.
Sent From My Sony Xperia Z2 D6502 White

Its better if you double tap with an index finger. Using a thumb is harder because the angles vary easier when you double tap.

acheney1990 said:
I've noticed that the double tap to wake feature isn't always very responsive particularly the first few times I try to tap to wake. I do have a screen protector on the device and am wondering if this could be part of the problem. I've even tried to set it for glove mode to make it more sensitive but it didn't help. Any suggestions?
Sent From My Xperia Z2.
Click to expand...
Click to collapse
Its working for me all the time, you have to tap the same place

Had the same problem I guess my thumb wasn't tapping in the same spot twice. Will try the suggestion.

So after some more use I still felt the double tap to wake up on my Z2 wasn't as responsive as others said theirs was and I had to tap pretty hard some times and even then it wasn't working all the time. Well anyway...decided to take the screen protector off because it was slightly crooked and was bothering me.
Not to mention the screen just feels so much nicer with out one all though now I will likely have to deal with a few small scratches. I've noticed some small ones on the back just from regular use. The thing is very delicate in that way it seems because I'm very gentle with it.
I was using an iSheilds screen protector which was the only one they had at the Bell Store when I bought the phone. Just wish I hadn't wasted that money.
So if anyone else is having this issue I suggest they consider there screen protector.
Sent From My Xperia Z2 On Bell.

It's a little bit non responsive if I use the tip of my thumb. Though tapping it with the whole thumb works well for me.

iArvee said:
It's a little bit non responsive if I use the tip of my thumb. Though tapping it with the whole thumb works well for me.
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Click to collapse
if the phone is on a hard surface then i find the double tap to work about 8 times out of 10 .. if your holding the phone or its on a sort surface .. forget it ! im tapping at it like some demented woodpecker on speed trying to wake the b****y screen up ! i now use the on/off button , yet another thing that a so called flagship phone falls down on.

Same problem here, it's very unreliable especially coming from the HTC M8 which had 99.9% reliable wake gestures. I just use the power button now.

FYI, you don't have to tap very hard at all. It's more important to get the exact spot both times and for me personally, an area in the middle of the screen seems better than on the outer edges. I barely touch mine twice and it works.

Double tap the same place and no too fast does solve the problem.
You just didn't tap it right.

I've managed to make it a bit more reliable. Tap quickly, gently and in exactly the same place.

Try triple tap, it works most of time.

strommy1966 said:
if the phone is on a hard surface then i find the double tap to work about 8 times out of 10 .. if your holding the phone or its on a sort surface .. forget it ! im tapping at it like some demented woodpecker on speed trying to wake the b****y screen up ! i now use the on/off button , yet another thing that a so called flagship phone falls down on.
Click to expand...
Click to collapse
Two slower taps tend to work better for me
Sent from my D6503 using XDA Free mobile app

Unfortunately the new .402 update doesn't seem to have made any difference.
- Sent From My Xperia Z2 On Bell

It would be a nice feature to desable power button and leave only double tap to wake so that other people are unable to wake the phone

triple tap
Is there any way to turn the screen on by tapping three times (triple tap instead of double tap)?

Related

Capacitive buttons response

Right, the reason I have started this thread is, I see some discomfort using Back capacitive button. I am not complaining that buttons don't respond to touch, they do. All 3 of them.
Let me give you an example: I am playing with the phone, doing something on the screen. After, let's say few minutes, I want to go back, so I touch Back button, but it does not respond. I press few more times and eventually it registers. Some people would say "hit and miss" or "there is an issue with capacitive buttons". I say no, because I am touching it there, where I supposed to, also once it start registering, every time I press it, it registers (I have haptic feedback on, so I know it works). I have problems only, when I am not touching capacitive buttons for some time.
I hope I explained this well. I think this is, what in some reviews has been described as "hit and miss" or "capacitive buttons not register". Do you have the same problem? If yes, why is that happening? Is it software or hardware?
I don't have this problem because I realised that the most sensitive and best working area
for left/right button isactually in the inside space rather than exactly on those little points.
So once I press slightly to the middle, it works. It requires also a little longer press.
Ok, I will try that.
I do agree on the buttons. Probably the only thing to get used to, but one you do, no phone like it period! This is sick an amazing phone it is rediculous
The back button on my phone @ left corner is actually the best out of the three. and maybe I feel the same way about the middle "HOME" button where it registers little higher than the other two. actually I have hit it few times accidentally while I was trying to push the space bar on keyboard.
But every time I felt the haptic feedback, button worked.
I am happy with the performance of the buttons. It seems like they work like the power and eject buttons on the PS3. They respond when you remove your finger.
Sent from my SO-02D using xda premium
The only thing I have to get used to...
Almost no extra hits anymore...
One touch is most of the times correct registered :-(
Sent from my Sony Xperia S (LT26i)
Right, so by looks of it, there is no issue. Something I have to get used to. Thanks a lot guys. I also hope it will help future buyers as well.
I have not had any problems with the capacitive buttons so far and tbh i prefer them to hardware buttons like on the arc/play etc
No problems here. They are better than the one's on a Samsung galaxy s2.
I used to have a Nexus One and the buttons are similar to that, you sort of have to roll/slide your finger upwards on the button ever so slightly.
I barely notice it but I know what you mean.
I find that if you aim just slightly to the middle of the screen rather than on the dots then it works great
Sent from my LT26i using XDA
Good tip.
Sent from my Xperia S & XDA Primium app
indesisiv said:
I find that if you aim just slightly to the middle of the screen rather than on the dots then it works great
Sent from my LT26i using XDA
Click to expand...
Click to collapse
Yep doing the same
Sent from my Sony Xperia S (LT26i)
pixate said:
No problems here. They are better than the one's on a Samsung galaxy s2.
Click to expand...
Click to collapse
How can you be serious? I have both, and as perfect as the Xperia S is as an upgrade, its capacitive buttons are not as sharp and fool proof..that's my only gripe ...
Example situation of problem:
Right after finishing recording a decent length FullHD video, pressing home or back needs to be done repeatedly to register (MOST of the time).
Not a deal breaker, but I so hope this is software related..
I have the same issue but after one day of owning this phone im learning where to press to get a response first time
Posted with my Sony Xperia S
Well I started off doing the "pressing above the dots" thing, until I noticed you could also swipe them (I swipe from the transparent bar up)....now I'm used to swiping them and never have any problem
I'm liking the swiping method, its impossible to miss and well..it's kinda fun for some reason
shmoejoe said:
Well I started off doing the "pressing above the dots" thing, until I noticed you could also swipe them (I swipe from the transparent bar up)....now I'm used to swiping them and never have any problem
I'm liking the swiping method, its impossible to miss and well..it's kinda fun for some reason
Click to expand...
Click to collapse
Yeah, that works very well. Thanks.
I am just glad we have sorted it out and it turned out it is not a software or hardware issue. After reading some advises, my phone cooperates with me much better.

screen calibration

Is there a way to "re-calibrate" the screen or change the sensitivity?
I have found that when I need to press a button near the corner of the screen, (like on a friendstream widget to refresh), I usually have to press it several times or use my pinky.
I'm thinking either the "alignment" is off or the sensitivity needs to be tweaked (maybe my fingers are too big)
When I first started typing on the Inc 4G, I noticed that sometimes it seemed like it was missing letters I was typing. As I started using it more, I realized that my hand was barely touching the corner of the screen next to the recent apps button, since I was used to using a small phone, the original Incredible. However, once I realized I was doing that, I stopped doing it. I have to consciously make the decision to stop every time I notice myself doing it. I've only been using it for a couple days, but I'm doing it less now, so hopefully I'll stop completely soon. I don't understand why it thinks the corner of the screen should be touch sensitive, because it's almost a full centimeter away from the recent apps button.
IceDragon59 said:
When I first started typing on the Inc 4G, I noticed that sometimes it seemed like it was missing letters I was typing. As I started using it more, I realized that my hand was barely touching the corner of the screen next to the recent apps button, since I was used to using a small phone, the original Incredible. However, once I realized I was doing that, I stopped doing it. I have to consciously make the decision to stop every time I notice myself doing it. I've only been using it for a couple days, but I'm doing it less now, so hopefully I'll stop completely soon. I don't understand why it thinks the corner of the screen should be touch sensitive, because it's almost a full centimeter away from the recent apps button.
Click to expand...
Click to collapse
interesting, I'll have to keep an eye on that.
but I'm trying to hit a small button on the top right corner of the screen.
I have the issue I mentioned before when I'm holding the phone in landscape mode with the capacitive buttons on the right, the base of my index finger where it meets my hand barely touches the screen about a centimeter above the recent apps button. I don't use the FriendStream widget, as I don't use social networks at all, but if the button is too small, it may be that your fingers are too big, but more likely you are touching the screen somewhere else. I only figured it out when I took my right hand away from the screen and was still typing with my left and the keys were working much easier for me.
Try taking the hand you're not using to press the button and put it on the bottom of the phone to hold it steady, then, using your other hand, only touch the screen where the refresh button is with your largest finger and see if it works. It may seem like really basic troubleshooting, but sometimes that's the way to go.
Failing that, try to go to Settings -> Language & keyboard -> HTC Sense Input -> Advanced settings -> Calibration tool
It only lets you type in portrait mode, which is kinda dumb since most typing is done in landscape mode, at least for me. It would be nice to at least have an option to do it in landscape.
Anyway, I hope one of these solutions helps.
can use this.
andybones said:
can use this.
Click to expand...
Click to collapse
The app you linked is difficult to use. I have to press it so hard that my screen does the LCD ripple thing mentioned in the other thread.
IceDragon59 said:
The app you linked is difficult to use. I have to press it so hard that my screen does the LCD ripple thing mentioned in the other thread.
Click to expand...
Click to collapse
no this isn't true.
you don't have to press hard, you have to press in the correct spot...
this phone's display is tough to get used to.
prime example, trying to exit out of a single app in the stock task manager, is very tough, and always opens the app instead of hitting the x, it's annoying, but it's worth it, IMO
but here is a vid showing that I have zero difficulties going through the set-up.
that and a little teaser of the ROM Nitsuj17 and I are working on
http://www.youtube.com/watch?v=GPfzJmnBJXg
andybones said:
no this isn't true.
you don't have to press hard, you have to press in the correct spot...
this phone's display is tough to get used to.
prime example, trying to exit out of a single app in the stock task manager, is very tough, and always opens the app instead of hitting the x, it's annoying, but it's worth it, IMO
but here is a vid showing that I have zero difficulties going through the set-up.
that and a little teaser of the ROM Nitsuj17 and I are working on
http://www.youtube.com/watch?v=GPfzJmnBJXg
Click to expand...
Click to collapse
Well, I was having difficulties using it. I don't have fat sausage fingers, and I even tried using my pinky finger and pressing directly on it and everything after the first dot just didn't work unless I pressed very hard on it. Now that I've used it once and calibrated it, it works much easier doing it again. Perhaps it was just that the factory default calibration for my phone is just that off.
IceDragon59 said:
Well, I was having difficulties using it. I don't have fat sausage fingers, and I even tried using my pinky finger and pressing directly on it and everything after the first dot just didn't work unless I pressed very hard on it. Now that I've used it once and calibrated it, it works much easier doing it again. Perhaps it was just that the factory default calibration for my phone is just that off.
Click to expand...
Click to collapse
the directions say press and HOLD..
lol, gotta read the directions my friend.
andybones said:
the directions say press and HOLD..
Click to expand...
Click to collapse
lol. I read that. I was pressing and holding for 5+ seconds with normal pressure, and it took 3+ seconds with lots of pressure. After doing this the second time, I didn't even have to hold more than 1 second under normal pressure.
IceDragon59 said:
lol. I read that. I was pressing and holding for 5+ seconds with normal pressure, and it took 3+ seconds with lots of pressure. After doing this the second time, I didn't even have to hold more than 1 second under normal pressure.
Click to expand...
Click to collapse
ahh, sorry about that
weird.. wonder if something is wrong with ur touchscreen
andybones said:
ahh, sorry about that
weird.. wonder if something is wrong with ur touchscreen
Click to expand...
Click to collapse
Could be. Something's definitely wrong with my Weather app.
IceDragon59 said:
The app you linked is difficult to use. I have to press it so hard that my screen does the LCD ripple thing mentioned in the other thread.
Click to expand...
Click to collapse
Something definitely wrong with your screen then. Works like a champ for me.
Sent from my ADR6410LVW using Tapatalk 2

Tip for increasing knockON success rate

What I found out is that the timing of the two knocks is less important, what is more important is to keep the finger on the screen after the second knock. After the second knock just keep it on the screen until you see the LED lights up, and you'll see how more efficient it will become.
Im tapping on every other device since I have my LG!
Sent from my Nexus 7 using Tapatalk 4
i go knock knock knock, it almost always helps.
Noam23 said:
What I found out is that the timing of the two knocks is less important, what is more important is to keep the finger on the screen after the second knock. After the second knock just keep it on the screen until you see the LED lights up, and you'll see how more efficient it will become.
Click to expand...
Click to collapse
Excellent information; exactly what I was looking for. Thanks!
Yeah works good so far!
Gesendet von meinem LG-D802 mit Tapatalk 4
I noticed most of the time when Knock On fails for me is because the phone isn't on a solid flat surface for example while I'm holding it in my hand or while it's on my bed.
This makes me think the accelermeter is used for this feature. So if you have too much "suspension", it won't trigger.
Just my thoughts!
Edit: I just tested with incredibly light touches and it still worked so perhaps it isn't accelerometer enabled. =S
amankapoor4 said:
i go knock knock knock, it almost always helps.
Click to expand...
Click to collapse
yeah, i hear if you say "knock knock" out loud as you do it, it works EVERY time.
Sent from my LG G2 using Tapatalk Pro
Great tip
Exactly what i was looking for although still a bit slow compared with what i had with my Nexus 4 and the touch control app. But at least I just do Knock knock once.
That really does work everytime.
Nice tip. I have been playing around with suggestions that I have seen elsewhere but yours seems to be the most consistent (I've done it 25+ times now in a row with your technique). I've even tried changing the rate at which I do the knocks (fast versus slow) and have also tapped on different parts of the screen. It seems like the key is leaving your finger on the screen on the second knock.
Previously some things that I read to increase the success rate were (each with mixed results):
- Always tap on the top of the phone (where the notification bar would be)
- Always tap three times instead of two
- Tap once and then pause slightly and then tap twice
On a side note, does anyone know how this feature works exactly? Is it simply the digitizer detecting the taps on the screen or is there something else going on?
I tried tapping on the back of the phone. This didn't work so the at least use the touchscreen for the knock knock feature.
Sent from my LG-D802 using xda app-developers app
LoL
Sent from my LG-D801 using xda app-developers app
kamiel said:
I tried tapping on the back of the phone. This didn't work so the at least use the touchscreen for the knock knock feature.
Sent from my LG-D802 using xda app-developers app
Click to expand...
Click to collapse
Ya, after doing some more testing, it must be the touchscreen. The reason I thought it may have been something else is I have gotten it to work by tapping in the top right corner of the phone (presumably not on the screen) but that's probably b/c the bezel is so small. I haven't been able to get it to work along the bottom of the phone (over the LG logo).
amankapoor4 said:
i go knock knock knock, it almost always helps.
Click to expand...
Click to collapse
This! Works 99.9% of the time for me
---------- Post added at 11:51 AM ---------- Previous post was at 11:47 AM ----------
Fraxon said:
Im tapping on every other device since I have my LG!
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
This as well!!!
I hate it bc that's how I was when the first iPhone came out...made me want to pinch to zoom my laptop screen. Now I find myself tapping the iphone or laptop to unlock but get mad when they don't lol
Knock On feature to turn screen on doesn't work if proximity sensor is covered (try to cover it and tap the screen - it will stay off). Also phone needs a short while to detect the sensor is not covered anymore. So if you pull out your phone out of a pocket and immediately try to turn screen on it simply won't work at first try. Second usually does the job. I've never really had a problem with unlocking the phone while it's on the table or something, when the sensor isn't (or wasn't two seconds ago) covered by anything.
So the reason of our problem is slow response from proximity sensor, it's super fast to detect the sensor is covered, but a lot slower to detect it's uncovered. (You can test it during the phone call - you'll see what I mean).
The solution is just wait a second after you pull out your phone from pocket or after you holding it the way it covers or is near the proximity sensor. I don't think guys triple knocking or keeping your finger on the screen is really helpful. ?
Maybe it can be fixed somehow by our devs, make the proximity sensor reacts quicker.
xegi said:
Knock On feature to turn screen on doesn't work if proximity sensor is covered (try to cover it and tap the screen - it will stay off). Also phone needs a short while to detect the sensor is not covered anymore. So if you pull out your phone out of a pocket and immediately try to turn screen on it simply won't work at first try. Second usually does the job. I've never really had a problem with unlocking the phone while it's on the table or something, when the sensor isn't (or wasn't two seconds ago) covered by anything.
So the reason of our problem is slow response from proximity sensor, it's super fast to detect the sensor is covered, but a lot slower to detect it's uncovered. (You can test it during the phone call - you'll see what I mean).
The solution is just wait a second after you pull out your phone from pocket or after you holding it the way it covers or is near the proximity sensor. I don't think guys triple knocking or keeping your finger on the screen is really helpful. ?
Maybe it can be fixed somehow by our devs, make the proximity sensor reacts quicker.
Click to expand...
Click to collapse
Probably does that so it won't come on by "knocking" in your pocket. Not a big deal for me at all. And the OP's method is working 100% of the time fur me. No need for 3 knocks any more.
I'd like to confirm what don't others have said and say that the most common mistake is tapping too fast.
Correct that the knock on only uses the sensor to avoid turning the screen on in your pocket.
However, if the touch screen constantly listens for these knocks while it is turned off, shouldn't that consume at least a considerable amount of battery?
Sent from my LG-D802 using XDA Premium 4 mobile app
Noam23 said:
What I found out is that the timing of the two knocks is less important, what is more important is to keep the finger on the screen after the second knock. After the second knock just keep it on the screen until you see the LED lights up, and you'll see how more efficient it will become.
Click to expand...
Click to collapse
this is an excellent tip, thanks! I went from knock knock knock knock, to knock knock and hold and its worked every time for me..
Exellent tip thanks!
Works 100% of the time now! :good::victory::laugh:
This tip however, does not apply to turn off the device. Two quick taps (and release) takes care of that always!
Cheers!
noob question
Noam23 said:
What I found out is that the timing of the two knocks is less important, what is more important is to keep the finger on the screen after the second knock. After the second knock just keep it on the screen until you see the LED lights up, and you'll see how more efficient it will become.
Click to expand...
Click to collapse
sorry for this really really dumbass question but when u say "After the second knock just keep it on the screen until you see the LED lights up"
i infer 1 knock (tap and lift finger) and then 2nd one is not actually a knock (tap and lift finger) but just tap and keep ur finger there itself
or
is it 2 knocks and then (after second lift of finger) jst touch the screen again
good i really feel like dumbest dumb on this planet asking this question but please do reply
i dont yet have g2 but planning on buying it so i cant confirm myself what u meant

Double tap to wake

anyone having trouble with turning the screen on? its like 1-5 doesnt work. im deliberate with my tapping. off works no problem. but turning the screen on does not work every time. please let me know if this is just me.
Seems to happen most often after the screen has been sleeping for little time (like over 2 mins).
I have had this issue several times. Sometimes I'll sit there and try it 3-4 times in a row, then it will magically work. I usually try and explain it away, thinking perhaps I just double tapped too quickly in a hurry.
Not here
ItzMeJoey said:
I have had this issue several times. Sometimes I'll sit there and try it 3-4 times in a row, then it will magically work. I usually try and explain it away, thinking perhaps I just double tapped too quickly in a hurry.
Click to expand...
Click to collapse
Yess exactly. I keep thinking maybe I messed it up. Maybe a part of my hand was pressed against the side bezel and screen or something. To the point I'll lat it in my flat hand and trouble tap it like a science experiment lol. Thanks for the reply. Anyone else??
Mine occasionally does that but I have one of them Zagg Glass screen protectors on and I think that's all it is. I played with it for a few prior to putting it on and it wasn't like that.
- Sent From My G3
ItzMeJoey said:
I have had this issue several times. Sometimes I'll sit there and try it 3-4 times in a row, then it will magically work. I usually try and explain it away, thinking perhaps I just double tapped too quickly in a hurry.
Click to expand...
Click to collapse
I'd say I agree with this. So is this a problem or do you have to double tap at a certain speed or in the same spot twice?
lexluthor said:
I'd say I agree with this. So is this a problem or do you have to double tap at a certain speed or in the same spot twice?
Click to expand...
Click to collapse
Generally it comes on if I tap once, wait a beat, and then tap again. It will sometimes come on if I grab the phone and the side of my hand happens to touch the screen twice. And sometimes it will come on if I tap it twice really fast, so there doesn't seem to be any rhyme or reason to it.
Also make sure u don't have a finger even close to the proximity sensor. That will keep it from coming on. On my g2 if I had my finger even at the top of the phone next to the sensor it would not work.
Sent from my VS980 4G using Tapatalk
I've had some issues with it mostly assuming it was a little lag or whatever not a real problem to worry about, but I have noticed that it likes the taps to be close together on screen. So tapping in the same place more or less twice works best. So. Two taps being an inch apart it doesn't like. This may be some of your issues, sloppy tapping not close enough together may cause issues. I'd say it really doesn't like anything more than a half inch apart.

Tap to wake not working occasionally

Hello everyone,
I'm having issues with my Xperia Z5c and its double tap to wake feature.
Sometimes it just doesn't wake up the first 2 or 3 times and it needs 3 or 4 attempts.
Sometimes it works on first try.
I don't know why and it's annoying.
I use a tempered glas screen protector, but I have no sensitivity issues at all during normal use. And someone in another forum stated that he uses a glas protector and has no issues with tap to wake.
Any ideas?
Thanks & regards
kern
kerngehirn said:
Hello everyone,
I'm having issues with my Xperia Z5c and its double tap to wake feature.
Sometimes it just doesn't wake up the first 2 or 3 times and it needs 3 or 4 attempts.
Sometimes it works on first try.
I don't know why and it's annoying.
I use a tempered glas screen protector, but I have no sensitivity issues at all during normal use. And someone in another forum stated that he uses a glas protector and has no issues with tap to wake.
Any ideas?
Thanks & regards
kern
Click to expand...
Click to collapse
I run my phone naked and have the same issues. I've disabled the fingerprint scanner as I just check the time often and the double tap thing really doesn't like to work after its been locked for longer times.
Sometimes i need to double-tap 2 times but maybe it's related to the speed of the touch. Never needed 3 or 4 times, tough
Tap-to-wake has never worked well on my Z5C. I usually have better luck tapping three times instead of two.
I have both a z5c and a z5p dualsim and both experience the same double tap to wake issues. No screen protectors on either. I've tried glove mode which didn't make a difference. The best thing that works for me is using my thumb for tap to wake. I can tap 5 to 10 times with a finger and it sometimes works and many times it doesn't. Tap two times with a thumb and it wakes up. Smh

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