[Q] Phone keeps saying "Preparing SIM card" - Sprint HTC EVO 4G LTE

I installed the latest RUU from HTC (4.13.651.4) Phone is S-OFF.
Immediately, upon first boot, the phone keeps saying "Preparing SIM card..." There is nothing that seems to stop it. I have reflashed the firmware, ran the RUU several times, ##72786# reset, but the phone keeps going in this endless loop of "Preparing SIM card", which drains the battery and even turns off the cellular radio at random times.
Sprint support has no clue and I am basically left with no options at this point.
What can be done -- do I need a new phone??

RChris173 said:
I installed the latest RUU from HTC (4.13.651.4) and have TWRP and SuperSU v. 1.94 running. Phone is S-OFF.
Immediately, the phone.apk app keeps asking for superuser privileges to chmod 666 a sys file of some kind. I tried doing fix permissions from within TWRP, granting/denying the request, reflashing the RUU, but nothing seems to work.
I don't know why all of a sudden it decided to do this. It drains the battery really fast, too and interferes with the normal operation of the device.
Click to expand...
Click to collapse
grant permissions or use another superuser app, this has been a bug in superSU for quite a while.

Sinistertensai said:
grant permissions or use another superuser app, this has been a bug in superSU for quite a while.
Click to expand...
Click to collapse
As I said in my original post, I tried granting it permissions and it still does it even though it has permission.
Also, it did not do this before. It just started doing it overnight one time and drained the phone until it died. I thought that reflashing the RUU would fix it, but apparently not...

RChris173 said:
As I said in my original post, I tried granting it permissions and it still does it even though it has permission.
Also, it did not do this before. It just started doing it overnight one time and drained the phone until it died. I thought that reflashing the RUU would fix it, but apparently not...
Click to expand...
Click to collapse
try another superuser then. and odd it's repeatedly asking. you running any mods, tweaks, xposed?

Sinistertensai said:
try another superuser then. and odd it's repeatedly asking. you running any mods, tweaks, xposed?
Click to expand...
Click to collapse
There are no modifications. I simply flash the RUU 4.13.651.4. Flash TWRP. Problem occurs. In fact, I don't even have to have SuperSU installed. I know it is trying to do something because it keeps cycling through saying "Reading SIM card..." and there is an icon on the top left that has a picture of a SIM card with an exclamation point on it.

Do a data reset from dialer ##72786# and when it loads (you may have to wait a few seconds) select reset from upper right corner. You may need to switch to CDMA Only to get it to work--I did. This solved the problem for me. I was having almost identical SIM card problems after running the RUU.

ElMadre said:
Do a data reset from dialer ##72786# and when it loads (you may have to wait a few seconds) select reset from upper right corner. You may need to switch to CDMA Only to get it to work--I did. This solved the problem for me. I was having almost identical SIM card problems after running the RUU.
Click to expand...
Click to collapse
I tried this already and it did not fix it.

I tried a different ROM, but it still happens. I don't have the TEP from Sprint. I don't know what I should do. I can't have the phone like this...

I updated my first post to reflect everything that I have tried and I am basically left with a messed up device.
Any ideas?

RChris173 said:
I updated my first post to reflect everything that I have tried and I am basically left with a messed up device.
Any ideas?
Click to expand...
Click to collapse
I would consider using VipeRUU or using the official HTC RUU for 3.17 firmware. Since you're S-off, you can revert back to older software.
Sent from my Nexus 5 using XDA Premium 4 mobile app

RChris173 said:
I installed the latest RUU from HTC (4.13.651.4) Phone is S-OFF.
Immediately, upon first boot, the phone keeps saying "Preparing SIM card..." There is nothing that seems to stop it. I have reflashed the firmware, ran the RUU several times, ##72786# reset, but the phone keeps going in this endless loop of "Preparing SIM card", which drains the battery and even turns off the cellular radio at random times.
Sprint support has no clue and I am basically left with no options at this point.
What can be done -- do I need a new phone??
Click to expand...
Click to collapse
Preparing sim card is a normal process and always happens at boot. It's part of 4.3 update and it's also present on the HTC One. It just basically preparing your data services. But if it's continuously doing it throughout the day and not just boot up something is not right. Usually the fix would be to reprovision using ##72786# and let it do a hands free activation but you already stated that didn't work so I'm stumped.
Edit: Maybe it's your coverage that's draining your battery. Did you ask the Sprint rep if there was work being done in your area?
Sent from my SPH-L900 using XDA Free mobile app

RayTrue04 said:
Preparing sim card is a normal process and always happens at boot. It's part of 4.3 update and it's also present on the HTC One. It just basically preparing your data services. But if it's continuously doing it throughout the day and not just boot up something is not right. Usually the fix would be to reprovision using ##72786# and let it do a hands free activation but you already stated that didn't work so I'm stumped.
Edit: Maybe it's your coverage that's draining your battery. Did you ask the Sprint rep if there was work being done in your area?
Sent from my SPH-L900 using XDA Free mobile app
Click to expand...
Click to collapse
It was doing it in multiple places (work, gym, home) and they are not all in the same area. Takes about ~15-20 minutes to get to each place from another.
I'm assuming that the process of it constantly saying "Preparing SIM Card" is draining the battery because I don't know what else would drain it. It gets a good signal, at least from the indicator of the signal bars.
This morning, the phone did not show that it had the cellular radio off. I'll leave it unplugged today and see if it drains and see if I observe the Preparing SIM Card loop.

It's doing it again

RChris173 said:
It's doing it again
Click to expand...
Click to collapse
Here is the 3.17 official RUU:
http://www.htc.com/us/support/htc-evo-4g-lte-sprint/news/
Sent from my EVO LTE using XDA Premium 4 mobile app

Evolution_Freak said:
Here is the 3.17 official RUU:
http://www.htc.com/us/support/htc-evo-4g-lte-sprint/news/
Sent from my EVO LTE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I tried installing that...it puts the old HBOOT firmware on the device, but then it gets stuck at the white HTC screen. I had to reflash the latest firmware via PJ75IMG.zip to be able to boot properly. Upon booting, it's back to the same ROM.
I've tried VipeRUU and it flashes the firmware, but then computer says "Unrecognized USB device" when it tries to flash the rom the second time.
I'm installing Windows 7 on another computer to see if I get any success with it on there.

RChris173 said:
I tried installing that...it puts the old HBOOT firmware on the device, but then it gets stuck at the white HTC screen. I had to reflash the latest firmware via PJ75IMG.zip to be able to boot properly. Upon booting, it's back to the same ROM.
I've tried VipeRUU and it flashes the firmware, but then computer says "Unrecognized USB device" when it tries to flash the rom the second time.
I'm installing Windows 7 on another computer to see if I get any success with it on there.
Click to expand...
Click to collapse
I was able to successfully flash an older ROM using Windows 7.
Now I can't get the device to activate properly. Did a ##72786# and turned on WiFi to activate, but no go
EDIT: Got it to activate, but can't get it to get a data connection at all.

RChris173 said:
I was able to successfully flash an older ROM using Windows 7.
Now I can't get the device to activate properly. Did a ##72786# and turned on WiFi to activate, but no go
Click to expand...
Click to collapse
Did you try the "activate device" option in settings?
Sent from my EVO LTE using XDA Premium 4 mobile app

Evolution_Freak said:
Did you try the "activate device" option in settings?
Sent from my EVO LTE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes... I was finally able to get it to activate, but it would not get a data connection.

RChris173 said:
Yes... I was finally able to get it to activate, but it would not get a data connection.
Click to expand...
Click to collapse
You could call Sprint and have them reprovision from their end.
Sent from my EVO LTE using XDA Premium 4 mobile app

Evolution_Freak said:
You could call Sprint and have them reprovision from their end.
Sent from my EVO LTE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sprint is closed now. I tried putting another ROM on it (4.13.651.3) and it doesn't get data either. Will Sprint be able to get it to have data again? This is becoming a major pain now. I don't understand why the Preparing SIM card loop issue happened in the first place.

Related

[Q] Taking phone in for repair- Don't want HBOOT 1.5

I am having lots of issues with my phone, touchscreen going crazy, touchscreen locking up until I turn the screen off and back on, phone randomly rebooting and then locking during reboot requiring battery pull, etc, etc. I have tried wiping everything, even using superwipe and tried several different roms and stock and still having issues. I am going to take it to Sprint but I am sure the first thing they are going to do is to apply the latest updates, but I don't want that because I don't want HBOOT 1.5. Any way around this?
I was having a similar issue and i installed a new kernel with a new ROM that works great together. I'm not having any more issues. Try a kernel that marries your ROM.
My money making shooter in 3D.
Just tell then not to apply the updates.
aFoodStampBaby said:
I was having a similar issue and i installed a new kernel with a new ROM that works great together. I'm not having any more issues. Try a kernel that marries your ROM.
My money making shooter in 3D.
Click to expand...
Click to collapse
I don't think that is the issue. I have tried many different kernels and ROMs and even completely stock and still having issues.
Sent from my PG86100 using xda premium
I'm probably screwed regardless as they will probably want to replace the device. If a full wipe and return to stock didn't fix it I don't know what else they can do. I see that you can now flash Roms with hboot 1.5. Is there any reason I should be trying to avoid it anyway?
Sent from my PG86100 using xda premium
i have hboot 1.5 and avoided rooting for a long time after i got my refurb that was shipped with it. I haven't had any problems the only thing that is different is you can't currently gain s-off so you will need img gui from market to flash kernels with out having to plug your phone up to a computer and booting into recovery through command but i haven't had any issues. just a small annoiance of having the plug the phone o a pc when i want to flash a new ROM
I have a friend with a non rooted phone and his digitizer went nuts after the most recent update(VOICEMAIL) sound like the same issue. He took his into Sprint and they confrirmed it was the update that fried his digitizer. He asked me about it and I said never heard of that issue, I told him I will check. Looked on XDA and here it is. Unroot and take it back to sprint. He is receving a new 3vo tommorow.
Sent from my PG86100 using xda premium
Mine does this same thing .. no matter which ROM setup I use. However it only does it when I have bad service, like the radios are causing it idk its driving nuts at times LOL
Sent from my PG86100 using XDA App
bnl552 said:
I am having lots of issues with my phone, touchscreen going crazy, touchscreen locking up until I turn the screen off and back on, phone randomly rebooting and then locking during reboot requiring battery pull, etc, etc. I have tried wiping everything, even using superwipe and tried several different roms and stock and still having issues. I am going to take it to Sprint but I am sure the first thing they are going to do is to apply the latest updates, but I don't want that because I don't want HBOOT 1.5. Any way around this?
Click to expand...
Click to collapse
Doubtful you won't get the HBOOT update if you take it in; try one last thing: Wipe everything and reformat your SD card, there's another thread somewhere around here that was talking about the SD card being a culprit for those type of issues.
If you're STILL having problems, then bite the bullet, you can ask for them to not update your phone but most of the time (read: not all of the time) they'll either refuse to troubleshoot your phone or will update it anyway.
Hope for the best, prepare for the worst.
Bondue said:
i have hboot 1.5 and avoided rooting for a long time after i got my refurb that was shipped with it. I haven't had any problems the only thing that is different is you can't currently gain s-off so you will need img gui from market to flash kernels with out having to plug your phone up to a computer and booting into recovery through command but i haven't had any issues. just a small annoiance of having the plug the phone o a pc when i want to flash a new ROM
Click to expand...
Click to collapse
You don't need to plug in to the pc to flash a new rom. You can do everything with hboot 1.50 except change kernel. And as you mentioned you can use flash image GUI. I never connect to pc anymore.
Sent from my PG86100 using XDA App
JayDaKissEP said:
You don't need to plug in to the pc to flash a new rom. You can do everything with hboot 1.50 except change kernel. And as you mentioned you can use flash image GUI. I never connect to pc anymore.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
agree, no need for a pc anymore, kernal is changeable too,
http://forum.xda-developers.com/showthread.php?t=1192527
lchupacabras said:
Doubtful you won't get the HBOOT update if you take it in; try one last thing: Wipe everything and reformat your SD card, there's another thread somewhere around here that was talking about the SD card being a culprit for those type of issues.
If you're STILL having problems, then bite the bullet, you can ask for them to not update your phone but most of the time (read: not all of the time) they'll either refuse to troubleshoot your phone or will update it anyway.
Hope for the best, prepare for the worst.
Click to expand...
Click to collapse
SD card may have been the issue. I haven't had access to a computer to backup and format the card so i just removed it. So far its working fine, but its only been an hour or so.
Sent from my PG86100 using xda premium

No wifi no bluetooth - all kernels and firmware

At this point, I have to consider I have a hardware issue.
I am S-off and i have been on every RUU from Gingerbread to latest OTA ICS. I have tried MANY kernels with updated or modified radios and have the same problem through and through:
My bluetooth will not turn on and my wifi (depending on the ROM and or Firmware) will either stay on and intermittently say its scanning for networks or will toggle quickly back and forth from on to off by itself or get stuck at "turning on".
I have had no luck with BT or WIFI. I have spent hours searching forums for anyone in this same predicament and everyone else seems to get relief from updating Kernels or firmware, etc.
I was on CleanROM for the longest time with no issues (S-on at that time). Then the latest RUU came out and I flashed to VipreRez, since then, no wifi. Downgraded back to 3.xxx and back to CleanROM with no luck. I've tried updating kernels and manually pushing WIFI module files. Currently S-off to see if that was my issue but even going to the original GB RUU (1.xxx) and upgrading, I never had wifi or BT.
Im starting to think this is now a hardware issue. However, the wifi BT problem only happened after I upgraded to latest OTA.
I've been following directions on every flash for every rom, kernel, RUU, etc to no avail. Not a single one of them has allowed me to get wifi BT back.
Can anyone out there in their infinite wisdom give me a suggestion or perhaps something I'm over looking? THANK YOU SO MUCH
U aren't missing any of the contacts that make connection with the battery cover are you ?
Also, when you wipe before flashing are you making sure you flash boot ?
Sent from my Nexus 7 using Tapatalk 2
dottat said:
U aren't missing any of the contacts that make connection with the battery cover are you ?
Also, when you wipe before flashing are you making sure you flash boot ?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for replying. I'm S-off now so I didn't think it would be necessary to manually flash the boot.img. However, when I was S-on and first started having the problem, I would always flash the boot manually to no avail.
Also, I checked the backplate and everything is fine there. I've even gone as far as to place the phone directly on the wifi router to make sure it wasnt an issue with that. When the wifi starts glitching out and sliding itself off and on, it makes me think i can rule out backplate connections.
update
Update:
just flashed Rezound.Cubed.ICS.Kernel.1.0.7.Sense4 after wiping cache and delvik and WIFI now says "error". *shrug*
That typically happens when your WiFi libs don't match your kernel. S-off or not did you actually wipe boot and system before flashing? You symptoms sound very indicative of a dirty flash as you are ending up with mismatched components.
Sent from my Nexus 7 using Tapatalk 2
dottat said:
That typically happens when your WiFi libs don't match your kernel. S-off or not did you actually wipe boot and system before flashing? You symptoms sound very indicative of a dirty flash as you are ending up with mismatched components.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
just went into recovery and wiped dalvik/cache/boot. Flashed kernel. wifi stuck on "turning on".
Thanks for your thoughts and ideas to help fix
Wipe system/boot/data/cache and reflash viper again. Tell me if your WiFi works after that.
Sent from my Nexus 7 using Tapatalk 2
dottat said:
Wipe system/boot/data/cache and reflash viper again. Tell me if your WiFi works after that.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
just did that and am stuck in boot loop... standby...
dottat said:
Wipe system/boot/data/cache and reflash viper again. Tell me if your WiFi works after that.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
was stuck in boot loop hell last night. Coudlnt even get out of it by flashing 3.14 RUU. Had to use the RUU for 1.xxx gingerbread. When that finally came back up - still no wifi. Kept getting error message: "Settings has stopped working". No wifi still, no BT.
Left my phone on gingerbread last night, it OTA'd ICS and still, no wifi, no BT, same error. I'm beyond baffled. *shrug*
MicahJamesNRCAL said:
was stuck in boot loop hell last night. Coudlnt even get out of it by flashing 3.14 RUU. Had to use the RUU for 1.xxx gingerbread. When that finally came back up - still no wifi. Kept getting error message: "Settings has stopped working". No wifi still, no BT.
Left my phone on gingerbread last night, it OTA'd ICS and still, no wifi, no BT, same error. I'm beyond baffled. *shrug*
Click to expand...
Click to collapse
If you're completely wiping your phone and installing the current OTA RUU and your wifi still errors, exchange it for a new phone.
A RUU should have fixed all your problems all together. Sounds like a hardware issue. Call Verizon, replacement should be sent within a 5 minute phone call.
HTC Rezound
luis86dr said:
A RUU should have fixed all your problems all together. Sounds like a hardware issue. Call Verizon, replacement should be sent within a 5 minute phone call.
HTC Rezound
Click to expand...
Click to collapse
wont they know that im s-off and modded ? ive never had to call verizon for an RMA issue. im not even sure if im within a warranty period
No they won't. They asked me a series of questions. (Did I factory reset, blah blah blah...) Told them I did, in which he then decided to ship me a replacement. Once I got replacement in mail, then I restored my Rezound to S-On and Locked. Simple as that.
HTC Rezound
What firmware is this phone on?
Sent from my Nexus 7 using Tapatalk 2
on latest OTA. should i bring it to my local Verizon store or call only?
thanks guys. looks like on my receipt i bought the phone on 9/18/2011
luis86dr said:
No they won't. They asked me a series of questions. (Did I factory reset, blah blah blah...) Told them I did, in which he then decided to ship me a replacement. Once I got replacement in mail, then I restored my Rezound to S-On and Locked. Simple as that.
HTC Rezound
Click to expand...
Click to collapse
dottat said:
What firmware is this phone on?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Just got off the phone with Verizon - theyre sending me a replacement Rezound refurbished.
Sadly, I think the hardware is nuked on this. Thanks for everyone's help
MicahJamesNRCAL said:
Just got off the phone with Verizon - theyre sending me a replacement Rezound refurbished.
Sadly, I think the hardware is nuked on this. Thanks for everyone's help
Click to expand...
Click to collapse
Make sure you check it fully once received. Verizon is know to send you devices with problems.
HTC Rezound
luis86dr said:
Make sure you check it fully once received. Verizon is know to send you devices with problems.
HTC Rezound
Click to expand...
Click to collapse
will do, thanks
luis86dr said:
Make sure you check it fully once received. Verizon is know to send you devices with problems.
HTC Rezound
Click to expand...
Click to collapse
hey so, do i just need to relock the Bootloader and S-on?
im paranoid they are going to tell me this is something I did.
I did. It's honestly up to you.
HTC Rezound

[Q] Amaze stopped working.... not getting any signals anywhere

So my phone turns on fine, connects to wifi no issues but my phone does NOT get ANY reception any signals at all!!!! No matter where I go, I've 3 lines and the other two get full reception where as my amaze gets none! It's practically unsusable. There's no physical damage or water damage at all, it's so weird it just stopped working!!!! I tried flashing all the roms I could find, they are all the same, I just simpley can't get any reception! My sim card works though as I'm able to use my sim for other phones so it's not sim card unfortunately. I called TMobile who told me to upgrade with 2 yr contract. I'm 4 months away from my contract and don't want another 2 yr with T-Mobile. PLS PLS PLS PLS help!!!!
Help
ngtmobile said:
So my phone turns on fine, connects to wifi no issues but my phone does NOT get ANY reception any signals at all!!!! No matter where I go, I've 3 lines and the other two get full reception where as my amaze gets none! It's practically unsusable. There's no physical damage or water damage at all, it's so weird it just stopped working!!!! I tried flashing all the roms I could find, they are all the same, I just simpley can't get any reception! My sim card works though as I'm able to use my sim for other phones so it's not sim card unfortunately. I called TMobile who told me to upgrade with 2 yr contract. I'm 4 months away from my contract and don't want another 2 yr with T-Mobile. PLS PLS PLS PLS help!!!!
Click to expand...
Click to collapse
Need to know what rom you're running. what kernel, are you s-on or off?
Another thing...
If you remove the battery often, the back of your phone case has contacts that can corrode or get dirty.
Take a pencil with a rubber eraser, orjust an eraser and rub ot on all the gold contacts on the case and the phone main body.
the antennas are in the back case. make sure you dont get any rubber in the phone.
get it cleaned and put back together and see how it does!
chevycowboyusa said:
Need to know what rom you're running. what kernel, are you s-on or off?
Another thing...
If you remove the battery often, the back of your phone case has contacts that can corrode or get dirty.
Take a pencil with a rubber eraser, orjust an eraser and rub ot on all the gold contacts on the case and the phone main body.
the antennas are in the back case. make sure you dont get any rubber in the phone.
get it cleaned and put back together and see how it does!
Click to expand...
Click to collapse
Ohh yes, off course - forgot to add that info. I'm S-OFF (jopuntubear) and perm rooted was still on stock rom when this happened. After that I've tried every single rom - viper amaze, cm 10.1, pretty much every single rom with over 4.5 rating, no luck. I also did factory reset, deleted cache and dalvik cache, also deleted all partition except SD card, backed up and formated sd card as well.... did all that i could. And oh I'm on the default kernel (haven't flashed the custom kernel yet).
I'll try the cleaning contacts and pray to god it works
ngtmobile said:
Ohh yes, off course - forgot to add that info. I'm S-OFF (jopuntubear) and perm rooted was still on stock rom when this happened. After that I've tried every single rom - viper amaze, cm 10.1, pretty much every single rom with over 4.5 rating, no luck. I also did factory reset, deleted cache and dalvik cache, also deleted all partition except SD card, backed up and formated sd card as well.... did all that i could. And oh I'm on the default kernel (haven't flashed the custom kernel yet).
I'll try the cleaning contacts and pray to god it works
Click to expand...
Click to collapse
Nope, tried that, didn't work. Also, found a stock rom and flashed it, still didn't work - god this is frustrating!!!! How can it literally just not work, without any kind of damage at all?? Is there any way to troubleshoot? I mean it's not bricked so to speak. It boots up, and loads whatever rom I throw at it, connects to wifi as well just simply no network/signals!! Help please!!!! Arggghhhhhhhhhhhhhhh
ngtmobile said:
Nope, tried that, didn't work. Also, found a stock rom and flashed it, still didn't work - god this is frustrating!!!! How can it literally just not work, without any kind of damage at all?? Is there any way to troubleshoot? I mean it's not bricked so to speak. It boots up, and loads whatever rom I throw at it, connects to wifi as well just simply no network/signals!! Help please!!!! Arggghhhhhhhhhhhhhhh
Click to expand...
Click to collapse
Just run a ruu and see if it solve your problem??
Sent from my HTC_Amaze_4G using xda premium
ravike14 said:
Just run a ruu and see if it solve your problem??
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
nope, didn't help, still no reception - I've ordered a new back cover to see if that helps (antenna is in back cover for amaze) and keeping my fingers crossed.
One more thing, when i put my PH85img.zip file on ROOT of sd card and when i boot into recovery (4-ext); it does NOT recognize it. I've to go into ext_SD folder and then manually select PH85img.zip which is weird.
ngtmobile said:
One more thing, when i put my PH85img.zip file on ROOT of sd card and when i boot into recovery (4-ext); it does NOT recognize it. I've to go into ext_SD folder and then manually select PH85img.zip which is weird.
Click to expand...
Click to collapse
Lol I think your doing wrong
1.a ruu can't be loaded from 4ext it only works on bootloader when you name it PH85IMG.zip
2.the zip has to be in the EXT SD card to load ruu cuz it wipe the internal sd in the process
Sent from my HTC_Amaze_4G using xda premium
ravike14 said:
Lol I think your doing wrong
1.a ruu can't be loaded from 4ext it only works on bootloader when you name it PH85IMG.zip
2.the zip has to be in the EXT SD card to load ruu cuz it wipe the internal sd in the process
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Hmmm that's what I'm saying that for some reason the RUU (named as PH85IMG.zip) does not get recognized at all by 4-ext recovery (still on ROOT of sd-card). the same file PH85IMG.zip when i go into ext_sd folder from 4-ext recovey; i can run it by selecting it manually. Isn't it weird? recovery should be be automatcally recognizing the PH85IMG.zip file :-S
ngtmobile said:
Hmmm that's what I'm saying that for some reason the RUU (named as PH85IMG.zip) does not get recognized at all by 4-ext recovery (still on ROOT of sd-card). the same file PH85IMG.zip when i go into ext_sd folder from 4-ext recovey; i can run it by selecting it manually. Isn't it weird? recovery should be be automatcally recognizing the PH85IMG.zip file :-S
Click to expand...
Click to collapse
Noooooo it doesn't recognise the ruu only the bootloader recognised the PH85IMG.zip to run a ruu you have to be in bootloader NOT YOUR RECOVERY AKA 4EXT
Sent from my HTC_Amaze_4G using xda premium
ravike14 said:
Noooooo it doesn't recognise the ruu only the bootloader recognised the PH85IMG.zip to run a ruu you have to be in bootloader NOT YOUR RECOVERY AKA 4EXT
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
ha! I think I'm losing it!!!! :cyclops: :crying: Okay, I'll try that as well, although I remember 4ext giving an option for reboot in bootloaded and don't think my phone still recognized the RUU but still, now I can't be too sure on what the heck was I doing so I'll re-test
This same thing happened to me. Restoring didn't help either. Such a weird bug... I wonder if tmobile still does exchanges for amazes?
realitysconcierge said:
This same thing happened to me. Restoring didn't help either. Such a weird bug... I wonder if tmobile still does exchanges for amazes?
Click to expand...
Click to collapse
Nope, I used TMobile chat and phone help and then also went to a T-Mobile shop. They offered me a one-time $30 credit but that was it. No exchanges unless you have their protection plan (insurance)
ngtmobile said:
Nope, I used TMobile chat and phone help and then also went to a T-Mobile shop. They offered me a one-time $30 credit but that was it. No exchanges unless you have their protection plan (insurance)
Click to expand...
Click to collapse
Oh man that is bonkers. I am not looking forward to paying for a new phone :/
Sent from my SGH-T959 using xda app-developers app
---------- Post added at 07:50 AM ---------- Previous post was at 07:04 AM ----------
Well, I just let my phone sit off for a few hours and now it's working again. This is exactly what I did: I took the sim out, left it off for a while, turned it on, turned it off for a while again and then stuck the sim card back in. I hope it helps ngtmobile
realitysconcierge said:
Oh man that is bonkers. I am not looking forward to paying for a new phone :/
Sent from my SGH-T959 using xda app-developers app
---------- Post added at 07:50 AM ---------- Previous post was at 07:04 AM ----------
Well, I just let my phone sit off for a few hours and now it's working again. This is exactly what I did: I took the sim out, left it off for a while, turned it on, turned it off for a while again and then stuck the sim card back in. I hope it helps ngtmobile
Click to expand...
Click to collapse
Nope it didn't - I've been doing it for last 3-4 days. I flashed roms, ruus, formatted phone, sd card, boot, cursed HTC, amaze, T-Mobile. I kept the phone turned off, stared at it from some distance for a few hours, prayed different lords and chanted "buzz buzzz buzzz buzzz buzzzz" standing on just one leg - none of it helped :silly:
Oh Amaze, why did you do this to me 4-5 months before my contract end date? God damn it!!!!
I'm sorry man. Funny post though!
Sent from my HTC_Amaze_4G using xda app-developers app
ngtmobile said:
Nope it didn't - I've been doing it for last 3-4 days. I flashed roms, ruus, formatted phone, sd card, boot, cursed HTC, amaze, T-Mobile. I kept the phone turned off, stared at it from some distance for a few hours, prayed different lords and chanted "buzz buzzz buzzz buzzz buzzzz" standing on just one leg - none of it helped :silly:
Oh Amaze, why did you do this to me 4-5 months before my contract end date? God damn it!!!!
Click to expand...
Click to collapse
I feel bad for all the time you lost lol but tbh the fix takes less than half an hour only problem is your not listening to anyone nor read anything properly :beer:
Sent from my HTC_Amaze_4G using xda premium
Turn on the phone while holding volume down with ph85img.zip on the root of the card.
Sent from my Amaze 4G using Tapatalk 4 Beta
HORiZUN said:
Turn on the phone while holding volume down with ph85img.zip on the root of the card.
Sent from my Amaze 4G using Tapatalk 4 Beta
Click to expand...
Click to collapse
Okay so here's what I'm doing
1) Place PM85img.zip to the root the external SDcard.
2) Reboot into recovery (power + Vol down)
3) It doesn't recognize PM85img
4) select install zip file and navigate to ext_sd folder where I do see the PM85img, when manually select it; it did take me to Android 2.3 factory reset (Note: the ICS RUU I flashed errored out by saying some build file missing - I'll post the screenshot later).
5) Still no luck with the signals.
NEXT: I'll try to connect the phone to computer and place the file to internal sd storage (root) and see if it picks up the PM85img.zip automatically.
Please let me know if I'm doing anything wrong.
ravike14 said:
I feel bad for all the time you lost lol but tbh the fix takes less than half an hour only problem is your not listening to anyone nor read anything properly :beer:
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Hmmmm Okay jokes apart; what am I doing wrong? I'm not being ignorant; perhaps I'm missing something simple and not able to realize it 'cos I'm too frustrated with this situation. I've listed the steps to flash stock RUU above.

Major problems after updating twrp

So last night I updated twrp to 2.6.3.0. After updating, I flashed carbons latest rom. Everything went smoothly until it booted. Once it booted up, I noticed I did not have any signal. So I went back into twrp and restored my beans 22 rom. Booted back up and still no service. When I go to the mobile network in settings and try to switch it to lte/cdma, it just searches for lte signal for a few minutes and then a pop up that tells me to switch to global mode pops up. Any ideas on whats going on???
Oh..I also noticed that my bluetooth wont turn on on my phone as well.
Sent from my SCH-I605 using xda app-developers app
Also, if I have my screen off for more than a couple minutes, it wont turn back on and I have to do a battery pull
Sent from my SCH-I605 using xda app-developers app
Anyone have any idea??
Sent from my SCH-I605 using xda app-developers app
please check the baseband and imei values of your phone....
thanks,
chat/email : [email protected]
They both say unknown
Sent from my SCH-I605 using xda app-developers app
This means the you're partitions are lost where all such key file are lost. ... hope you have the backup of emm folder
Thanks,
nikhil dhand
email\chat: [email protected]
You flashed Carbon for another carrier (T-mobile or AT&T), which changed your baseband radio and now you can't access the Verizon network. Odin back to bone stock and you should be good.
Lessons of the day:
1. ALWAYS verify what you downloaded and are about to flash before swiping "do it" in twrp
2. ALWAYS make a nandroid before flashing anything, including mods
The carbon I downloaded was for my phone. I'm gonna try to go back to stock and see if it helps. Thanks everyone for the help!!
Sent from my SCH-I605 using xda app-developers app
sublimaze said:
You flashed Carbon for another carrier (T-mobile or AT&T), which changed your baseband radio and now you can't access the Verizon network. Odin back to bone stock and you should be good.
Lessons of the day:
1. ALWAYS verify what you downloaded and are about to flash before swiping "do it" in twrp
2. ALWAYS make a nandroid before flashing anything, including mods
Click to expand...
Click to collapse
I have a back up of beans ROM, the ROM I was using prior to updating tarp and flashing carbon. When I restored it, I still don'thave service and the phone is wonky. Constant freezing, bBluetooth not working and won't wake up when locked for a couple minutes
Ok. i just restored my phone to stock through ODIN. when it boots up, its stuck at the activation screen. It still doesnt have service and i cant do anything with the phone. what should i do now?
Hi,,,, I had the same problem with my handset too and was able to fix it. Suggest you to read xda for the same....
Thanks,
nikhil dhand
email\chat: [email protected]
I also had a similar problem. it was only my lte though. 3g worked. My sim was faulty. Try someone elses sim card in your phone.
johnwaynegacy said:
I also had a similar problem. it was only my lte though. 3g worked. My sim was faulty. Try someone elses sim card in your phone.
Click to expand...
Click to collapse
I havent tried another sim card yet, but whem i lock my screen, it doesnt wake up. It just stays off and i have to either hold the power button down or a battery pull. Any ideas on whats causing this?
Jaybenosa said:
I havent tried another sim card yet, but whem i lock my screen, it doesnt wake up. It just stays off and i have to either hold the power button down or a battery pull. Any ideas on whats causing this?
Click to expand...
Click to collapse
I would go with the other guy and say odin back to stock. At least this way you can be sure all your software is as it would be when you take the phone out of the box for the first time. Look into hardware problems from there.
johnwaynegacy said:
I would go with the other guy and say odin back to stock. At least this way you can be sure all your software is as it would be when you take the phone out of the box for the first time. Look into hardware problems from there.
Click to expand...
Click to collapse
Yeah, i already odin'd back to stock and still have no data and screen not turning back on after i lock it
Jaybenosa said:
Yeah, i already odin'd back to stock and still have no data and screen not turning back on after i lock it
Click to expand...
Click to collapse
take your sim out and see if the problem with the screen goes away. I don't see why they would be related, but stranger things have happened.
johnwaynegacy said:
take your sim out and see if the problem with the screen goes away. I don't see why they would be related, but stranger things have happened.
Click to expand...
Click to collapse
Still freezing up on me...no sim card. Im starting to think my phone is broke
Jaybenosa said:
Still freezing up on me...no sim card. Im starting to think my phone is broke
Click to expand...
Click to collapse
Yeah probably;. try taking out the sd card as well. if that isn't it, it might be time to think about getting a new phone lol. You are probably still under factory warranty.
It's not the sim or the sdcard.... It's the files which are missing and causing trouble
Thanks,
nikhil dhand
email\chat: [email protected]
nikhil.kdhand said:
It's not the sim or the sdcard.... It's the files which are missing and causing trouble
Thanks,
nikhil dhand
email\chat: [email protected]
Click to expand...
Click to collapse
Can you point me in the right direction on where to the missing files and how to install them. Thanks in advance!!

Jan2017 - [Root Unlock S-OFF] Verizon HTC 10 1.85.605.9

Verizon & HTC patched the current SunShine temproot with this update, however we have a downgrade path.
If you are on 1.85.605.9 you can downgrade to 1.85.605.8
If you need this RUU from @dottat - https://www.androidfilehost.com/?fid=529152257862670562
To flash the RUU, two methods exist. This should not wipe data, but always backup your data just in case. Again back up your data.
Method 1: (preferred)
Rename the file 2PS6IMG.zip (it is .zip, not .zip.zip, check to see if your os hides the file extension).
place the file on a sdcard, put sdcard into the follow and reboot to download mode using adb (adb reboot download) and follow on screen directions
Method 2:
Reboot the phone into download mode with "adb reboot download"
Use htc_fastboot (not the google version of fastboot) reboot the phone to RUU mode "htc_fastboot oem rebootRUU"
Then flash the zip
"htc_fastboot flash zip 2PS6IMG_PERFUME[email protected]60722.2_CNV_0.93_002_release_486126_signed_1.zip"
Thanks
-Patient Zero
htc_fastboot is not recognized as in internal or external command. im in download mode and trying to enter into fastboot
Thank you for your help i am Very new to this and trying to s-off so i can play around with some roms
stanfiem513 said:
htc_fastboot is not recognized as in internal or external command. im in download mode and trying to enter into fastboot
Thank you for your help i am Very new to this and trying to s-off so i can play around with some roms
Click to expand...
Click to collapse
Do you have the working fast boot files on your computer?
https://www.androidfilehost.com/?fid=24588212152305887
Open cmd from your fast boot folder, then enter commands
afuller42 said:
Do you have the working fast boot files on your computer?
Open cmd from your fast boot folder, then enter commands
Click to expand...
Click to collapse
Thanks man those files were what i needed. I also had something wrong either the name when flashing or the file was not in the right location. I added the .zip to the command and also moved the file into the fastboot folder not sure which one worked but i am currently "optimizing apps" and ill let you know what version it is when the phone finishes.
HA! you guys rock 1.85.605.8. Thanks to both of you sunshine passed when it used to fail. Thanks man for the help.
For some reason the advanced calling features no longer work every time I am on a call it drops to 1x
Edit:I swear I'm not a complete idiot but the advanced calling seems to work fine earlier today it was not working but I just checked in the exact same place and it is working now so I do not know exactly what was going on but it seems to be working now I'm going to S off when I get home. Thanks again for this downgrade
I currently need to send my HTC 10 in for repairs on the charging port/battery charging issues I'm having and I have a concern. I'm currently unlocked and S-OFF and if I RUU back to factory settings I will remain S-OFF regardless. When HTC gets my device they (I assume) will relock it and return it to S-ON status or shoot me a new/like new device. If they do return my device will I need to re purchase sunshine considering I sent my phone directly to u guys to have it S-OFF'd I'm just curious as to what my options will be. Thanks
eriknors said:
I currently need to send my HTC 10 in for repairs on the charging port/battery charging issues I'm having and I have a concern. I'm currently unlocked and S-OFF and if I RUU back to factory settings I will remain S-OFF regardless. When HTC gets my device they (I assume) will relock it and return it to S-ON status or shoot me a new/like new device. If they do return my device will I need to re purchase sunshine considering I sent my phone directly to u guys to have it S-OFF'd I'm just curious as to what my options will be. Thanks
Click to expand...
Click to collapse
Second guy this week? Sure it's a physical issue?
Sent from my SM-T810 using Tapatalk
dottat said:
Second guy this week? Sure it's a physical issue?
Click to expand...
Click to collapse
Yep I've done everything I can think of to try to get my phone to start charging, got a new cord, used 5 different chargers, did the whole factory reset/RUU (that worked for about a day and I got it to charge to 84%, held down vol+ and - and power for 2 mins nothing is working
eriknors said:
Yep I've done everything I can think of to try to get my phone to start charging, got a new cord, used 5 different chargers, did the whole factory reset/RUU (that worked for about a day and I got it to charge to 84%, held down vol+ and - and power for 2 mins nothing is working
Click to expand...
Click to collapse
Cleaned out the port?
Sent from my SM-T810 using Tapatalk
dottat said:
Cleaned out the port?
Click to expand...
Click to collapse
To the best of my ability with some cotton and alcohol
I also have lots of battery charging issues. Mine will not charge unless I reboot while plugged in. Tried multiple chargers, cables, Roms, full whipes, formatted data, stock rom, ruu, everything. Just when I get frustrated enough to do something if starts charging again.
Quick and yes maybe for sure "noobish" question.. Feb 17th VZW is disconnecting this line. (unlimited data plan) and my htc 10 is only 17% paid off. Obviously the first thing I did when I got this phone as well as my M8 was you sunshine. (unlocked/s-off) Now for noobish sake does this mean VZW cannot possibly anyway block my phone or IMEI or Blacklist so I would be unable to stick another carrier SIM card in and use my device with them? You know, bring your own device, byod? I never thought I'd be in this situation but I'm kind of freaking out so thanks for your understanding, thank you..
Sent from my HTC6545LVW using Tapatalk 2
I put it in these words because when I add up to the HTC 10 nothing at all was ever mentioned about ganking my account and leaving me with an unpaid device that I could not use unless I surrender to them and use the limited g*y data plans. So I just figured if they wanted to be bullies it would be pretty sweet for me if they try to lock my phone or Blacklist it and they couldn't. Thanks again
1droidmod said:
Quick and yes maybe for sure "noobish" question.. Feb 17th VZW is disconnecting this line. (unlimited data plan) and my htc 10 is only 17% paid off. Obviously the first thing I did when I got this phone as well as my M8 was you sunshine. (unlocked/s-off) Now for noobish sake does this mean VZW cannot possibly anyway block my phone or IMEI or Blacklist so I would be unable to stick another carrier SIM card in and use my device with them? You know, bring your own device, byod? I never thought I'd be in this situation but I'm kind of freaking out so thanks for your understanding, thank you..
Sent from my HTC6545LVW using Tapatalk 2
I put it in these words because when I add up to the HTC 10 nothing at all was ever mentioned about ganking my account and leaving me with an unpaid device that I could not use unless I surrender to them and use the limited g*y data plans. So I just figured if they wanted to be bullies it would be pretty sweet for me if they try to lock my phone or Blacklist it and they couldn't. Thanks again
Click to expand...
Click to collapse
They can't do that to your device, it would be illegal. You can bring it to any carrier also. Sticking to stock Verizon rom will get you a pop up saying sim is not from Verizon but everything should function.
You could really stick it to them and fully convert your phone to us unlocked after you switch and no more sim pop up and completely Verizon-less system/firmware, that's probably way to go anyways if switch carriers
afuller42 said:
They can't do that to your device, it would be illegal. You can bring it to any carrier also. Sticking to stock Verizon rom will get you a pop up saying sim is not from Verizon but everything should function.
You could really stick it to them and fully convert your phone to us unlocked after you switch and no more sim pop up and completely Verizon-less system/firmware, that's probably way to go anyways if switch carriers
Click to expand...
Click to collapse
Cool, thank you for the confirmation. Tomorrow I am speaking with Stephanie B. A supposed VZW executive. I only average to 241 gigabytes a month, I was never made aware of a 200 gigabyte cap so I'm going to see what I can do about keeping it open but I also have a second line that is also unlimited data which they don't care about at this time because it doesn't come close to 200 gigabytes a month so I think I might have some wiggle room but I don't know. I just wanted to express to her my main concern is the fact I was never made aware about what happened over 200 gigabyte cap and also we as their customers we're never given a questionnaire or survey as far as the 1% of their customers who have unlimited data goes what should happen to us as far as going over 200 gigabytes is concerned. I doubt anything will happen that's not going to already but I'll let you know if I get to keep my line. Thanks again
Sent from my HTC6545LVW using Tapatalk 2
delete
dottat said:
Second guy this week? Sure it's a physical issue?
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
I just got mine back. Took to Verizon a complete brick. I've only had 4 months. Finally got the new one in mail
About to downgrade and use sunshine and yes it has to be paid for again. Geesh these 10's are much more fragile than my old m8 . First device I've ever bricked. Now I didn't have to pay anything for replacement to be sent. I know people personally there though
Good luck and happy flashing
10
Just wanted to say thanks for this. Got my replacement in the mail after a brick. Immediately before reading the latest ota blocked sunshine from working. I took ota and set up device. Searched & downloaded your linked file : renamed and moved to SD card. Here is where it got strange. Battery over 50% mind u. Ran first time failed near the end. Left device useless. Tried to run again after booting back to download mode. Failed again. Only to boot device into white HTC screen. Well after about an hour of trying to figure out a way out the hole I've dug again, because PC will not recognize phone like this. And I could not fastboot said file. Anyhow after about another hour I tried again. And finally the same thing loaded everything properly and finished without an error. So successfully downgraded firmware so I could run ☀ . Ran sunshine and am s-off,now.and all is well. Any understanding why it would fail twice then work. Same method.?
Sent from my HTC6545LVW using XDA-Developers Legacy app
mattie_49 said:
Just wanted to say thanks for this. Got my replacement in the mail after a brick. Immediately before reading the latest ota blocked sunshine from working. I took ota and set up device. Searched & downloaded your linked file : renamed and moved to SD card. Here is where it got strange. Battery over 50% mind u. Ran first time failed near the end. Left device useless. Tried to run again after booting back to download mode. Failed again. Only to boot device into white HTC screen. Well after about an hour of trying to figure out a way out the hole I've dug again, because PC will not recognize phone like this. And I could not fastboot said file. Anyhow after about another hour I tried again. And finally the same thing loaded everything properly and finished without an error. So successfully downgraded firmware so I could run ☀ . Ran sunshine and am s-off,now.and all is well. Any understanding why it would fail twice then work. Same method.?
Sent from my HTC6545LVW using XDA-Developers Legacy app
Click to expand...
Click to collapse
Same situation but different device.. Samsung s4 or s5 nt sure anymore but downloaded stock firmware and used correct drivers/ODIN, flashed atleast 3 hrs straight always failed, finally it worked, dont know what/why it took so many tries but I was not quiting until something gave... Was very strange, like ur deal.
Sent from my HTC6545LVW using Tapatalk 2

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