Can't lock phone and can't use a new keyboard - Verizon Samsung Galaxy S 4

Hi all. I'm on NC5 rooted and have two problems.
The first is that I can't set up a lock on my phone. All of the options are grayed out and it says that it has been"turned off by administrators, encryption policy or credential storage. Except none of the apps in the administrator section (android device manager or samsung knox) have been enabled, there is no encryption policy, and when I uninstall all certificates, the problem still remains.
The second is that the phone keeps reverting back to the samsung keyboard. After I set swiftkey as the default, it just switches back to samsung. Swiftkey isn't being greenified or anything else.
Any help would be greatly appreciated.
Thanks!

curryinaninstant said:
Hi all. I'm on NC5 rooted and have two problems.
The first is that I can't set up a lock on my phone. All of the options are grayed out and it says that it has been"turned off by administrators, encryption policy or credential storage. Except none of the apps in the administrator section (android device manager or samsung knox) have been enabled, there is no encryption policy, and when I uninstall all certificates, the problem still remains.
The second is that the phone keeps reverting back to the samsung keyboard. After I set swiftkey as the default, it just switches back to samsung. Swiftkey isn't being greenified or anything else.
Any help would be greatly appreciated.
Thanks!
Click to expand...
Click to collapse
Are you running safestrap?
sent by safestrap enabled bajarom

Yes. Is this the issue?

curryinaninstant said:
Yes. Is this the issue?
Click to expand...
Click to collapse
I'm not sure.
sent by safestrap enabled bajarom

Can u access the device administrators section in your settings app
Sent from my HTC6600LVW using Tapatalk

Yeah I can. When I do, it says Samsung KNOX and Android Device Manager. Both are unchecked.

OK can you clear credentials at the bottom of the security page?
Try freezing the Samsung keyboard to get your phone to stick to swift key.
Sent from my HTC6600LVW using Tapatalk

I have tried clearing credentials. I still have the same problem.

Did you use the downgrade method to root, or did you have an MDK S4?
Sent from my SCH-I545 using XDA Premium 4 mobile app

The issue you are having regarding the lock screen is common and if you read the comments on Surge ' s thread you will find your solution. You will need to comment out a line in your build.prop.
Sent from my SCH-I545 using Tapatalk

To fix the "lock" issue, make the following change in build.prop found in system folder using Root Explorer or an equivalent app.
Find the line:
security.mdpp=none
And add the # symbol as noted below:
#security.mdpp=none "

Perfect! Thank you so much. This worked.

Related

VPN - being forced to use screen lock

I have a rooted GS3 running the stripped down stock rom from invisblek. When I set up a VPN connection on my phone it forces me to setup a screen lock pattern or passcode. Is there a way I can bypass this requirement like by modifying a prop file somewhere with SQLEditor or something like that? If not then I've read in a couple of threads that you can safely delete the Enterprise VPN app if you have root but then would I have to add the stock VPN apk from AOSP or CM9?
Thanks in advance.
Update: I have tried removing the enterprise vpn apk in system/app and after rebooting I still couldn't disable the screen lock in settings->security as long as I have a vpn connection saved. This is annoying. Hopefully someone can tell me how to bypass this requirement.
I gave up and bought a copy of vpn root.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
lgkahn said:
I gave up and bought a copy of vpn root.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for this suggestion. I may give it a try if nobody can tell me a way to bypass this security requirement either via custom rom or hack.

security notification post 4.3 update

I keep getting a notification that tells me about unauthorized access to part of my phone and I need to update to the latest security. I try to update and it tells me I don't need to update because I have already installed the latest security. I keep getting the notification over and over... anyone else having this issue?
Yep, been getting it all day. Seems to be coming from KNOX app that cannot be uninstalled. I have notifications turned off, too. Doesn't matter that I did the "update" or hit cancel. Google+ posters are saying its' a known bug.
Sent from my SGS4 using Tapatalk
ok, I thought it may have been a bad install or something
Yeah i got rid of it with wanam xposed. You need to have preserved root and install xposed framework, which works perfectly so far by the way.
Edit: in security hacks section, disable know notifications.
Sent from my SCH-I545 using Tapatalk
Any way to get rid of it without root?
Sent from my SGS4 using Tapatalk
I froze every app or com that contained knox. So far so good
Sent from my SCH-I545 using Tapatalk
Cyrene said:
Any way to get rid of it without root?
Sent from my SGS4 using Tapatalk
Click to expand...
Click to collapse
This. I lost my root a couple updates ago and I'm still getting the security notification all the time. It's annoying and I don't want to install whatever software it's pushing on me because I don't know what it is and don't think I need it.
From what I have been reading, if you try to install what it's pushing, it will tell you that it's already up to date. If posts I have seen can be believed, Samsung knows there is a problem and is supposedly working on a fix. Seems to be tied to connecting to different WiFi networks. I don't have the problem, but my wife does, strangely enough.
Sent from my SCH-I545 using xda app-developers app
I have noticed I get it when I leave WiFi range and switch to data and back. Called Samsung. They are pushing out a fix. We will hopefully see it this weekend (so they say.)
Sent from my SGS4 using Tapatalk
Fixes and Question
I second the Wanam disable notifications method. However, I am a bit concerned that KNOX is actually preventing some system actions. For instance, Greenify was not able to hibernate a couple of apps on boot. Aside from the Wanam method there are several other options:
Play Store Option: Here
Terminal Emulator Option: Here
Titanium Back-up Option: From Driod Views
Open TB when it is installed and freeze the following apps:
com.sec.enterprise.knox.attestation
com.sec.knox.eventsmanager
KLMS Agent
KNOX
Knox Notification Manager
KNOX Store
My question is, what are the disadvantages to the methods that actually disable KNOX and not just notifications? Am I putting data at risk, and will I lose any other functionality?
Cheers!
Cyrene said:
Any way to get rid of it without root?
Sent from my SGS4 using Tapatalk
Click to expand...
Click to collapse
As far as I know, this only happens if you still have partial root files or root-using apps or their data left on your phone after flashing a data-preserving wipe file with Odin.
To clarify, if you had ME7, for example, and had root, BusyBox/Terminal Emulator, and the like, and used a Odin image modded to not wipe data, then youd be left without root, but with apps still trying to get root. SuperSU would still have these apps in its list, and theyd query it for root access, and could not get it. The notification says its trying to access system, because the root file would be in system.
Also, if you had Triangle Away and had it set to periodically try and reset the flash counter to say Official, it would keep trying to access system, but SELinux wouldnt let it.
The only fix Ive found is to do a factory reset.
dothog said:
As far as I know, this only happens if you still have partial root files or root-using apps or their data left on your phone after flashing a data-preserving wipe file with Odin.
To clarify, if you had ME7, for example, and had root, BusyBox/Terminal Emulator, and the like, and used a Odin image modded to not wipe data, then youd be left without root, but with apps still trying to get root. SuperSU would still have these apps in its list, and theyd query it for root access, and could not get it. The notification says its trying to access system, because the root file would be in system.
Also, if you had Triangle Away and had it set to periodically try and reset the flash counter to say Official, it would keep trying to access system, but SELinux wouldnt let it.
The only fix Ive found is to do a factory reset.
Click to expand...
Click to collapse
I am completely stock and started getting these notifications after I took the ota and factory reset directly afterwards.
Sent from my SGS4 using Tapatalk
Cyrene said:
I am completely stock and started getting these notifications after I took the ota and factory reset directly afterwards.
Sent from my SGS4 using Tapatalk
Click to expand...
Click to collapse
Well, if you dont mind doing another wipe, try the emergency recovery ODIN file, found here
If you never had root before on that device, maybe you had some app that can utilize root, or maybe you have an app using device admin rights? Lookout Antivirus requires admin or root access for some features, do you have any apps like that?
dothog said:
Well, if you dont mind doing another wipe, try the emergency recovery ODIN file, found here
If you never had root before on that device, maybe you had some app that can utilize root, or maybe you have an app using device admin rights? Lookout Antivirus requires admin or root access for some features, do you have any apps like that?
Click to expand...
Click to collapse
I'm not going to wipe it again. Samsung said this is a known bug and they are pushing through a fix, so I'll try to be patient. The only app I have is Avast Antivirus. This seems to be related to Knox that Samsung included in the update. So that is on here too and cannot be disabled.
Sent from my SGS4 using Tapatalk
Cyrene said:
I'm not going to wipe it again. Samsung said this is a known bug and they are pushing through a fix, so I'll try to be patient. The only app I have is Avast Antivirus. This seems to be related to Knox that Samsung included in the update. So that is on here too and cannot be disabled.
Sent from my SGS4 using Tapatalk
Click to expand...
Click to collapse
Avast is not related to Knox at all. No apps are related to Knox unless they have the small yellow lock icon on the bottom right corner. However, if Avast has that lock icon, it will only work in Knox mode, and will only scan files created while in Knox mode.
I cant make you do anything, but I strongly recommend that you wipe the phone again, especially since the only app you have is Avast so far. I only factory resetted, and while that did stop the notifications for me, it didnt fix the bug itself. Now my phone shows a counter of 2 in the bootloader, even though I never flashed any unofficial ROMs.
Just because Samsung says its a bug and will send out a fix doesnt mean you can rest easy. Thats like having a gas leak, and the company tells you dont worry, we will send you a patch to plug the hole. Yeah, youll have it plugged eventually, but for now your house is gonna fill with gas, and then its gonna explode. Im just looking out for you in the future. I doubt you would want to lose your warranty so soon.
dothog said:
Avast is not related to Knox at all. No apps are related to Knox unless they have the small yellow lock icon on the bottom right corner. However, if Avast has that lock icon, it will only work in Knox mode, and will only scan files created while in Knox mode.
I cant make you do anything, but I strongly recommend that you wipe the phone again, especially since the only app you have is Avast so far. I only factory resetted, and while that did stop the notifications for me, it didnt fix the bug itself. Now my phone shows a counter of 2 in the bootloader, even though I never flashed any unofficial ROMs.
Just because Samsung says its a bug and will send out a fix doesnt mean you can rest easy. Thats like having a gas leak, and the company tells you dont worry, we will send you a patch to plug the hole. Yeah, youll have it plugged eventually, but for now your house is gonna fill with gas, and then its gonna explode. Im just looking out for you in the future. I doubt you would want to lose your warranty so soon.
Click to expand...
Click to collapse
I appreciate your concern. For some reason, I stopped getting the notifications, for now. I've done some further research. Avast has no lock icon. I went into download mode and determined that I have not lost my warranty. I don't want to factory reset because I don't believe it will resolve the issue as it is a bug within Knox, and because it takes me way too much time to customize my phone. I have approximately 100 apps, Avast just happens to be the only one under administrator. When I factory reset it after the ota, I did it multiple times anyway. From what I've been reading, this is happening on both rooted and stock devices.
Sent from my SGS4 using Tapatalk
Cyrene said:
I appreciate your concern. For some reason, I stopped getting the notifications, for now. I've done some further research. Avast has no lock icon. I went into download mode and determined that I have not lost my warranty. I don't want to factory reset because I don't believe it will resolve the issue as it is a bug within Knox, and because it takes me way too much time to customize my phone. I have approximately 100 apps, Avast just happens to be the only one under administrator. When I factory reset it after the ota, I did it multiple times anyway. From what I've been reading, this is happening on both rooted and stock devices.
Sent from my SGS4 using Tapatalk
Click to expand...
Click to collapse
*collective sigh of relief*
Thank God your bootloader still shows zero! That's one of the hardest things to crack that Ive ever seen in a phone. I mean, its not so hard to not trip it, but once tripped, youre pretty much SOL.
Good to hear the notifications stopped.
I am completely stock on the new 4.3 and I continue to get these notifications. It is really annoying.
Sent from my SCH-I545 using xda app-developers app
Alowbman said:
I am completely stock on the new 4.3 and I continue to get these notifications. It is really annoying.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
Try hitting the update for it. It seems that eventually worked for me. Haven't gotten any in 4 days now when I was getting them constantly. I'm thinking Samsung has put the fix in the update.
Sent from my SGS4 using Tapatalk
Same for me. Taking update seemed to do nothing last week. I told it to update yesterday, and I could see it was actually doing something this time. I haven't had the problem since (compared to every few minutes before). They must have fixed it remotely without having to push anything to us.
Sent from my SCH-I545 using Tapatalk

FoxFi Lockscreen Fix!

I have found a way to bypass that annoying FoxFi lockscreen on my Verizon I545 GS4! If you have FoxFi "Already" installed follow these steps:
(1) Press Home button-->Settings-->More-->Security--> Trusted Credentials--> User--> FoxFi--> Scroll down and select Remove-->Home Button.
(2) Re-Start FoxFi App--> Install certificate "BUT" on "Credential Use" select "WiFi"--> Ok-->Ok again-->Enter PIN #--> Turn on Mobile Hot Spot and leave on-->Home Button--> Shut screen off w/pwr button-->Home Button-->Enter PIN #-->Menu--> Settings-->My Device-->Lock Screen--> Enter PIN # for the "LAST TIME"-->Then hit Swipe (no security) and Boom...You're Done!
(3) Now you can turn FoxFi On or Off and don't have to worry about that annoying lock screen...Enjoy!
PS...If that annoying "Warning Triangle" happens to show up (it may not show anymore) just-->Swipe down on the notification panel and press clear if you don't want to see it while FoxFi is on!
Worked for me on nc5!
joshuabg said:
Worked for me on nc5!
Click to expand...
Click to collapse
Glad to help! Hope the instructions were easy!
Housing184 said:
Glad to help! Hope the instructions were easy!
Click to expand...
Click to collapse
Very easy for me to follow. Some might need video though.
joshuabg said:
Very easy for me to follow. Some might need video though.
Click to expand...
Click to collapse
I'm Glad it was easy to follow...Maybe I'll get someone to help me put it on video...
Worked for me on NC5! Thanks!
Apparently, these steps are for TW users. Didn't work for Nova (as exactly described).
jhom52 said:
Apparently, these steps are for TW users. Didn't work for Nova.
Click to expand...
Click to collapse
Negative. I'm running nova. Worked like a charm for me.
Sent from my P5113 using XDA Premium 4 app
Rooted, running CM 10.2 [4.3.1]
jhom52 said:
Apparently, these steps are for TW users. Didn't work for Nova.
Click to expand...
Click to collapse
You are correct! This fix is for a Stock un rooted Verizon GS4 on 4.4.2 with TW...
swrght13 said:
Negative. I'm running nova. Worked like a charm for me.
Sent from my P5113 using XDA Premium 4 app
Rooted, running CM 10.2 [4.3.1]
Click to expand...
Click to collapse
swrght13...thanks for clearing that up!
swrght13 said:
Negative. I'm running nova. Worked like a charm for me.
Sent from my P5113 using XDA Premium 4 app
Rooted, running CM 10.2 [4.3.1]
Click to expand...
Click to collapse
Yes it works with Nova. However, the specific steps noted by the OP are different. Basically, after you remove the FoxFi credential make sure you set the lock screen back to swipe, you need to use the wi-fi option when setting up the credentials, leave FoxFi on and turn off the screen, enter your pin, reset the lock screen to whatever you like, and then you are ready to go.
Thanks OP for finding the fix.
jhom52 said:
Yes it works with Nova. However, the specific steps noted by the OP are different. Basically, after you remove the FoxFi credential make sure you set the lock screen back to swipe, you need to use the wi-fi option when setting up the credentials, leave FoxFi on and turn off the screen, enter your pin, reset the lock screen to whatever you like, and then you are ready to go.
Thanks OP for finding the fix.
Click to expand...
Click to collapse
You're quite Welcome!
The steps I've provided were if FoxFi was already installed and the PIN # lockscreen was already in place. However if your way works also that is fine with me as long as we achieve the same result of enjoying FoxFi WiFi without that annoying lockscreen
Housing184 said:
You are correct! This fix is for a Stock un rooted Verizon GS4 on 4.4.2 with TW...
Click to expand...
Click to collapse
What is TW?
I'm stock, unrooted and on 4.4.2 and I've had no luck being able to set anything other than a PIN or Password. I followed the steps exactly.
One thing that might be of note is that simply removing the FoxFi credential doesn't give me back the option to set anything other than a PIN/Pass, I actually have to click on "Clear Credentials" under Settings > Security to remove all certificates before it gives me the option to use a pattern lock or no lock at all.
LaTropa64 said:
What is TW?
I'm stock, unrooted and on 4.4.2 and I've had no luck being able to set anything other than a PIN or Password. I followed the steps exactly.
One thing that might be of note is that simply removing the FoxFi credential doesn't give me back the option to set anything other than a PIN/Pass, I actually have to click on "Clear Credentials" under Settings > Security to remove all certificates before it gives me the option to use a pattern lock or no lock at all.
Click to expand...
Click to collapse
LaTropa64,
TW= Touch Wiz is Samsung's Original Launcher...
LaTropa64, Reinstall FoxFi like you normally would, put in your pin and THEN follow the instructions I've provided. I believe you've cleared the CLEAR CREDENTIALS tab instead of clicking the TRUSTED CREDENTIALS tab. Just start from scratch and you'll be fine! So far it's worked on the previous members without any problems and they're utilizing TW (Touch Wiz) and Nova Launchers and they are enjoying free Hot Spot without any annoying PIN's and Patterns...
Good Luck...we're in your corner!
Housing184 said:
I have found a way to bypass that annoying FoxFi lockscreen on my Verizon I545 GS4! If you have FoxFi "Already" installed follow these steps:
(1) Press Home button-->Settings-->More-->Security--> Trusted Credentials--> User--> FoxFi--> Scroll down and select Remove-->Home Button.
(2) Re-Start FoxFi App--> Install certificate "BUT" on "Credential Use" select "WiFi"--> Ok-->Ok again-->Enter PIN #--> Turn on Mobile Hot Spot and leave on-->Home Button--> Shut screen off w/pwr button-->Home Button-->Enter PIN #-->Menu--> Settings-->My Device-->Lock Screen--> Enter PIN # for the "LAST TIME"-->Then hit Swipe (no security) and Boom...You're Done!
(3) Now you can turn FoxFi On or Off and don't have to worry about that annoying lock screen...Enjoy!
PS...If that annoying "Warning Triangle" happens to show up (it may not show anymore) just-->Swipe down on the notification panel and press clear if you don't want to see it while FoxFi is on!
Click to expand...
Click to collapse
Please help.. this did not work for me. I was able to follow it until LOCK SCREEN - PIN and then the SWIPE is greyed out. I cannot select it - my only two choices are PIN and PASSWORD...
Same here, but I'm on a Galaxy S5.
SmitnLit, RockyM,
Are you guys Rooted? If Not maybe you clicked on "Clear Credentials" instead of "Trusted Credentials" in step # 1
After you've clicked "Trusted Credentials" Click "User" Then Click on "FoxFi" then SCROLL down till you see "Remove" click on that then proceed to step #2...
I currently have a Verizon i545 GS4 STOCK with Kit Kat 4.4.2 and so far it's work for me and a few other member's in the forum...
Keep me posted guys!
Housing184 said:
SmitnLit, RockyM,
Are you guys Rooted? If Not maybe you clicked on "Clear Credentials" instead of "Trusted Credentials" in step # 1
After you've clicked "Trusted Credentials" Click "User" Then Click on "FoxFi" then SCROLL down till you see "Remove" click on that then proceed to step #2...
I currently have a Verizon i545 GS4 STOCK with Kit Kat 4.4.2 and so far it's work for me and a few other member's in the forum...
Keep me posted guys!
Click to expand...
Click to collapse
Thanks Housing, will give this another try tonight. Any idea if this will work on the S5? (I noticed you're on an S4).
rockym said:
Thanks Housing, will give this another try tonight. Any idea if this will work on the S5? (I noticed you're on an S4).
Click to expand...
Click to collapse
RockyM,
I don't know if it works on the GS5 but if anyone has tried my above fix on the GS5...please chime in!
Let me know how you make out tonight!
(2) Re-Start FoxFi App--> Install certificate "BUT" on "Credential Use" select "WiFi"--> Ok-->
I got to this point and then I got the message "Enter password for credential storage". I get the same if I select VPN and apps also. What password is it talking about?

Users other than primary are limited

Hey guys, ran into an odd issue... on my tablet I have myself setup and then added my Wife as another user. The issue is that my Wife's account seems to be "limited" as she is unable to change some settings (such as "Unknown Sources"). How can I either enable her account to change those settings or have that app show up for her as it does on my account?
Nobody else? Pretty simple to try. You just need an apk file (i.e. download an official google one from apkmirror.com) and a second user setup on your tab. The first user can go into Settings -> Security and turn on the "Unknown Sources" option. The second user when going to that setting sees it as greyed out and cant do anything with it (and hence cant install the APK)
It doesn't surprise me at all that there would be limitations for secondary users. It seems prudent for security issues
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
It doesn't surprise me at all that there would be limitations for secondary users. It seems prudent for security issues
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
When I say "Secondary" I simply mean a user I setup after my initial account. It seems ridiculous that adding another user means that user does not have full access to the tablet (thats what restricted profiles are for). If the solution is to buy another tablet Google is just as bad as Apple
Is there any way to make my apps available for a second user? For example, I would like to set it up so my daughter can use Netflix without worrying about her going in to other things. She's only four.
Sent from my Nexus 9 using Tapatalk
aindow said:
Is there any way to make my apps available for a second user? For example, I would like to set it up so my daughter can use Netflix without worrying about her going in to other things. She's only four.
Sent from my Nexus 9 using Tapatalk
Click to expand...
Click to collapse
Yes. When you add a user choose "Restricted Profile". I'm not sure on the specifics of setting it up but thats what you are looking for
WoodroweBones said:
Yes. When you add a user choose "Restricted Profile". I'm not sure on the specifics of setting it up but thats what you are looking for
Click to expand...
Click to collapse
Thanks, that worked a treat for me.
Rik.
Sent from my Nexus 9 using Tapatalk
WoodroweBones said:
Nobody else? Pretty simple to try. You just need an apk file (i.e. download an official google one from apkmirror.com) and a second user setup on your tab. The first user can go into Settings -> Security and turn on the "Unknown Sources" option. The second user when going to that setting sees it as greyed out and cant do anything with it (and hence cant install the APK)
Click to expand...
Click to collapse
Facing exactly the same annoyance. I added my wife as primary, now I can't install amazon...

Google Apps Device Policy + S9+ = no 3rd party keyboard?

Hi all,
In the meanwhile since we don't have root for our S9+, I've decided to install Google Apps Device Policy to create my Work Profile.
So, everything's ok, except I cannot use SwiftKey Keyboard, just Samsung sh** Keyboard.
I've whitelisted the application on Google Admin website, I can install Swifkey on my Work Profile but I can't use.
Then I try to make the same on a OnePlus 5 and everything is working, including SwiftKey.
Here's some screenshots.
Any ideas? Could KNOX be the root cause (haha)?
Cheers!
stygi4n said:
Hi all,
In the meanwhile since we don't have root for our S9+, I've decided to install Google Apps Device Policy to create my Work Profile.
So, everything's ok, except I cannot use SwiftKey Keyboard, just Samsung sh** Keyboard.
I've whitelisted the application on Google Admin website, I can install Swifkey on my Work Profile but I can't use.
Then I try to make the same on a OnePlus 5 and everything is working, including SwiftKey.
Here's some screenshots.
Any ideas? Could KNOX be the root cause (haha)?
Cheers!
Click to expand...
Click to collapse
Same issue. I've been following another thread and seems like Samsung has yet to address it.
Sent from my SM-G965W using Tapatalk
Having the issue as well. What is the other thread you are following that tracks this issue?
Sent from my SM-G965U1 using Tapatalk
morbidz said:
Having the issue as well. What is the other thread you are following that tracks this issue?
Sent from my SM-G965U1 using Tapatalk
Click to expand...
Click to collapse
https://forum.xda-developers.com/galaxy-s8+/help/profile-custom-keyboard-problem-t3762462
This is the one. My coworkers Gboard seems to work though on his s8+ after Oreo update. So I'm not quite sure what is going on.
Sent from my SM-G965W using Tapatalk
Reset
I think if he does a reset it happens to him too.
I have a Samsung s7 and stuck with the Samsung keyboard now after installing the work profile and reset.
I want to trow this phone away now and never by a samsung again pff.
Hope it's solved soon if not I'm really change my phone to a non samsung phone.
What's the point of a work profile? I have SwiftKey running perfectly on the my S9+. I am interested in how to avoid breaking it. I use it constantly.
Can knox be setup on same device as google device policy? If so you could possibly setup a knox account and as the admin and add your phone. Then whitelist the keyboard. I thought I read where knox is free if you have less than 25 devices registered. Might be a long shot.

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