Mail Sony - Xperia Z2 Q&A, Help & Troubleshooting

Hi dudes,
I sent an email to Sony Support France and asked them about bootloader. I have a Sony Xperia Z2 from SFR carrier ( FRANCE ) and I was wondering if they could unlock my bootloader if I sim unlock it. I mean without simlock my phone should be the same as a phone purchased in a Sony store.
I'm still waiting for an answer, keep you in touch. :good:
Regards

Is this a question?
Why would you post this in Q & A?

It can be a question, maybe someone already tried that ?

Ok guys,
I got an answer, it was NO. They basically said they that I need to deal with my carrier for this kind of problems...
I still have a question for you, If an exploit is found is it only for root or will we able to unlock unlockable bootloaders ?

hypnostick said:
Ok guys,
I got an answer, it was NO. They basically said they that I need to deal with my carrier for this kind of problems...
I still have a question for you, If an exploit is found is it only for root or will we able to unlock unlockable bootloaders ?
Click to expand...
Click to collapse
If the exploit is found, then you can flash a ROOTED ROM on a locked bootloader like the Z1. I for one like the stock sony experience i just wish i could put a sound MOD on the Z2 and for that i need root but, my phone is locked.....

Oh ok, so if an exploit is found, people with locked bootloader will not be able to flash kernel like the one from DoomLord for exemple ?

Related

[Q] Root for 2.3.3 4.0.A.335

Hi guys,
i've bought the SK17i in Italy and this have the firmware 4.0.A.335 I need a lot root it and a easy tutorial for that (better if is videotutorial) I wait ur answer thanks a lot Tyrigi.
Same here.
there is only one way to root your mini at the moment.
its really complicated and there are no videos about it.
so i guess you should probably wait until there is a easier root solution
you can easily unlock the bootloader for getting rooted. it's not as difficult as you think.
irumbustalin said:
you can easily unlock the bootloader for getting rooted. it's not as difficult as you think.
Click to expand...
Click to collapse
with my 335 firmware? Thanks to all for the answer, can anyone add me on skype nick: Tyrigi and help me with teamviewer?
Nice accessory !
Where did you bought it ?
I really miss the old xda....
Hello, i just bought an sk17i mini pro Orange branded. Of course i want to root it and I found a lot of solution, specially one on this board .But finally it doesnt work, my bootloader cant be unlocked because of brand. It's just here :
http://forum.xda-developers.com/showpost.php?p=16659481&postcount=33
I found a 2nd solution on this board again but i don't understand if finally a branded sk17i bootloader can be unlocked or not. Some people say yes, and others no. I want to post a message but it 's in development area so i have to wait 10 messages.....and tis is my first one
http://forum.xda-developers.com/showpost.php?p=18013064&postcount=44
Hy!
I have a same problem... I tried a lot of thing, but... If in your Service Menu it say "Bootloader unlock allowed: No", you can't do anything.
Every method need to boot Fastboot mode. If your phone is branded, and not allowed to unlock bootloader, you cannot start the Fastboot mode... Now.
The Branded SK17i Team waiting for the solution
pls try the s1 tool method. it's a little complicated. but you can do it. and the you will not lose your DRM.
I tried it... I can't enter Fastboot mode.
I think s1tool TP method is only work if your Bootloader unlock allowed: Yes...
tell me exactly what you did to enter into the fastboot mode?
@irumbustalin, do you mean s1tool can unlock branded sk17i?
If not, as soon as Orange unsimlock my phone, will i be able to root it after?
Thanks a lot,
Sorry but UP UP!

[Q] What about simlock?

Hi friends,
Before buying this cute smartphone, I want to know if we have solutions to unsimlock the Xperia S.
Thank you all
if you have option, buy unlocked one
why?
1) phone is locked so no other network
2)unlocking phone would be very expensive since is new so £30-40 + wait to people work out how to (price in highstreet)
3)instatly lose warranty - (test point)
4) locked bootloader no fun on xda
-no fastboot
-no unlocked botlooader
-no xrecovery
-no custom rom
-no root
- long wait for update.
- i am not sure whether unlock simlock = unlocked bootloader.
hilaldroid said:
Hi friends,
Before buying this cute smartphone, I want to know if we have solutions to unsimlock the Xperia S.
Thank you all
Click to expand...
Click to collapse
Currently there is no free Sim Unlock in the DEV section. Best check next time before asking
The phone has been out around 3 weeks, might be a while before a solution can be found.
I have checked more than you can imagine that's why I have asked to know if there is a solution because I didn't find it
Docomo unlocked at purchase for $39 USD
Sent from my SO-02D using xda premium
I won my Xperia S in a competition from Three UK.
I'm on Orange and have my contract to pay so I asked Three for an unlock code. They've had to speak to Sony because even Three don't have a code yet.
I paid £15 on 9th March and I'm still waiting for an unlock, just want to use my beautiful Xperia
marcoplo said:
if you have option, buy unlocked one
why?
1) phone is locked so no other network
2)unlocking phone would be very expensive since is new so £30-40 + wait to people work out how to (price in highstreet)
3)instatly lose warranty - (test point)
4) locked bootloader no fun on xda
-no fastboot
-no unlocked botlooader
-no xrecovery
-no custom rom
-no root
- long wait for update.
- i am not sure whether unlock simlock = unlocked bootloader.
Click to expand...
Click to collapse
Are you sure?
A network locked phone cannot be root and no unlocked bootloader?
my X10 was locked and I could root it easily and flash other official roms (different baseband).
Then I sim-unlocked it before flashing custom roms, so I don't know if I am able to do that with a locked phone though.
moonset said:
Are you sure?
A network locked phone cannot be root and no unlocked bootloader?
my X10 was locked and I could root it easily and flash other official roms (different baseband).
Then I sim-unlocked it before flashing custom roms, so I don't know if I am able to do that with a locked phone though.
Click to expand...
Click to collapse
Just got my Xperia unlocked officially from Three UK. So it works on any network however all the Three integration is still there and after checking the bootloader status I am unable to unlock the bootloader as of now.
So although it's unlocked to any network, it's still kinda locked with regards to the bootloader and rooting.
MattNoblett said:
Just got my Xperia unlocked officially from Three UK. So it works on any network however all the Three integration is still there and after checking the bootloader status I am unable to unlock the bootloader as of now.
So although it's unlocked to any network, it's still kinda locked with regards to the bootloader and rooting.
Click to expand...
Click to collapse
Have you flashed an un-brand firmware? (there is a way to flash another official rom without rooting/unlocking) Maybe it would be bootloader unlock-able after that...? (i really not sure about this)
But there should be a way to root the phone without bootloader unlocked soon or later anyway (just like the others)
and i know that the X10 can be bootloader unlock even with simlock (although the method came out quite late...)
it's just a matter of time, shouldn't be the end of the world
moonset said:
Have you flashed an un-brand firmware? (there is a way to flash another official rom without rooting/unlocking) Maybe it would be bootloader unlock-able after that...? (i really not sure about this)
But there should be a way to root the phone without bootloader unlocked soon or later anyway (just like the others)
and i know that the X10 can be bootloader unlock even with simlock (although the method came out quite late...)
it's just a matter of time, shouldn't be the end of the world
Click to expand...
Click to collapse
I've not flashed any new firmware as of yet because I'm not confident in what I'm doing haha. I'm not rushing to find anything, but would like to root at some stage. And if I can unlock the bootloader I would
IMEI UNLOCK Sony Xperia S
Hi,
I planing to buy a Sony Xperia S and IMEI unlock it...Maybe this is a stupid question but if I buy the Xperia S new, is it possible it comes already with blocked counter? or every Xperia S comes with 5 to 10 attempts? and if it comes with factory blocked counter, is it still possible to remove simlock? Would it be to expensive? I really need to know this in order to know if I buy the Xperia S or not. Sorry if it is a dumb question but I was an iOS user 'til now. Sorry if I post this in the wrong thread.
Thank you!!

Rooting Xperia S

Soon I will have xperia s in my hands and I wanted to know whether it is possible to root the firmware without having unlocked bootloader. My phone will be locked to t-mobile uk so I cannot unlock it.
Would it be possible for me to still somehow root the phone?
No. Reported.
reported what? :S
Reported thread for asking the same question a whateverth time.
soldiers33 said:
Soon I will have xperia s in my hands and I wanted to know whether it is possible to root the firmware without having unlocked bootloader. My phone will be locked to t-mobile uk so I cannot unlock it.
Would it be possible for me to still somehow root the phone?
Click to expand...
Click to collapse
A senior member like you should have by now learnt how to use the search button!
THREAD CLOSED.

[Q] MIUI, unlock bootloader and Xperia U

Hello!
I installed a few days ago the MIUI rom ported to xperia u for locked bootloaders and is the best rom I ever tryed in this phone (I'm waiting to get more than 10 posts to give the porter my feedback ) but this version (for locked bootloader) got a few bugs like AD2P or sometimes, the wifi.
My question is, is worth to send to sony the xperia u for unlock my bootloader (that is in unlock bootloader allowed = No) to install the MIUI rom for unlocked bootloaders with a especific kernel?
Sorry for my bad english, is my first time in a English forum =(
Greetings
Siemex said:
Hello!
I installed a few days ago the MIUI rom ported to xperia u for locked bootloaders and is the best rom I ever tryed in this phone (I'm waiting to get more than 10 posts to give the porter my feedback ) but this version (for locked bootloader) got a few bugs like AD2P or sometimes, the wifi.
My question is, is worth to send to sony the xperia u for unlock my bootloader (that is in unlock bootloader allowed = No) to install the MIUI rom for unlocked bootloaders with a especific kernel?
Sorry for my bad english, is my first time in a English forum =(
Greetings
Click to expand...
Click to collapse
I dont think they would unlock the bootloader for you.........
whereas you can check out this thread for the steps to unlock your bootloader........
I hope you will get the bugs fixed if someone has reported it to the dev..........
@[email protected] said:
I dont think they would unlock the bootloader for you.........
whereas you can check out this thread for the steps to unlock your bootloader........
I hope you will get the bugs fixed if someone has reported it to the dev..........
Click to expand...
Click to collapse
This method to unlock the bootloader is too dangerous, and I cant let me the phone brick :S. Some people achieve, with the unlock sim code, that sony unlock his phones. I don't lose anything to probe it.
Anyway, thanks for the info, I don't knew that the unlock of the bootloaders that are "not allowed" were so close.

[Q] Changing Bootloader Unlock Allowed: NO to YES, Neo V (Mt11i) Claro Argentina

Hello everyone, I'm Santiago, from Argentina. I bought an Xperia Mt11i (Neo V) smartphone last year from argentinian phone carrier Claro (ex-CTI).
It's my first android phone and as I came to learn a bit about the system, I wanted to unlock my bootloader o I could install custom roms and kernels, as I have been playing with some cutom roms, but I can only access the ones that do not require Bootloader unlocked (i.e., I can't install CyanogenMod, MIUI v5, etc).
Checking in the SERVICE hidden menu, the status in my phone says "Bootloader Unlock Allowed=NO" (so I coudn't follow the official Sony guide to unlocking the bootloader) and I contacted my phone carrier to ask them wether they could do something about it, either by free or paying methods. They replied that bootloader is a device function, not a service provided/modified by them and that I should ask directly to Sony. As there is no Sony mobile branch in Argentina, I went to the talk.sonymobile forums to post my question in hope that someone may be able to tell me wether something can be done about this. Over there someone said that they thought it could be done (something about having done it with xperia Z), that I should ask over the xda forums, so here I am.
I searched info over the forums but didn't find any threads regarding my specific problem, which is changing the "bootloader allowed" status from NO to YES with phones bought from a telephone carrier. I've found tons and tons of info on how to unlock the bootloader, but all of them are for "bootloader allowed=yes" cases, so I thought it was worth the shot asking about this.
I should also add that my phone is in fact SIM-locked at the moment, and I have no idea wether this is a limitation for what I'm trying to do or not. Reading throughout the web I encountered several places that said that SIM-Unlocking your phone via NCK code (which I could obtain from my phone carrier) does not, indeed, unlock your bootloader, but I was wondering if it might, at least, change the status to "Unlock Allowed=YES" (this, I read, is sometimes the case).
I am eager to find a solution to this situation, so any help will be much appreciated.
Thanks in advance!
Santiago.
santiagoboari said:
Hello everyone, I'm Santiago, from Argentina. I bought an Xperia Mt11i (Neo V) smartphone last year from argentinian phone carrier Claro (ex-CTI).
It's my first android phone and as I came to learn a bit about the system, I wanted to unlock my bootloader o I could install custom roms and kernels, as I have been playing with some cutom roms, but I can only access the ones that do not require Bootloader unlocked (i.e., I can't install CyanogenMod, MIUI v5, etc).
Checking in the SERVICE hidden menu, the status in my phone says "Bootloader Unlock Allowed=NO" (so I coudn't follow the official Sony guide to unlocking the bootloader) and I contacted my phone carrier to ask them wether they could do something about it, either by free or paying methods. They replied that bootloader is a device function, not a service provided/modified by them and that I should ask directly to Sony. As there is no Sony mobile branch in Argentina, I went to the talk.sonymobile forums to post my question in hope that someone may be able to tell me wether something can be done about this. Over there someone said that they thought it could be done (something about having done it with xperia Z), that I should ask over the xda forums, so here I am.
I searched info over the forums but didn't find any threads regarding my specific problem, which is changing the "bootloader allowed" status from NO to YES with phones bought from a telephone carrier. I've found tons and tons of info on how to unlock the bootloader, but all of them are for "bootloader allowed=yes" cases, so I thought it was worth the shot asking about this.
I should also add that my phone is in fact SIM-locked at the moment, and I have no idea wether this is a limitation for what I'm trying to do or not. Reading throughout the web I encountered several places that said that SIM-Unlocking your phone via NCK code (which I could obtain from my phone carrier) does not, indeed, unlock your bootloader, but I was wondering if it might, at least, change the status to "Unlock Allowed=YES" (this, I read, is sometimes the case).
I am eager to find a solution to this situation, so any help will be much appreciated.
Thanks in advance!
Santiago.
Click to expand...
Click to collapse
Sorry mate, but as far as I'm informed, You can't unlock bootloader in Your NEO V.
zadrozny91 said:
Sorry mate, but as far as I'm informed, You can't unlock bootloader in Your NEO V.
Click to expand...
Click to collapse
Well that's too bad, I was really hoping I would be able to somehow.
After calling Customer Service a lot, I'm now waiting for a direct reply from my phone carrier about the subject. Over at the sony forums they told me that Sony couldn't unlock it because of legal issues with the phone carrier, as the phone carrier is usually the one that demands to have a locked bootloader. I'm still hoping, however, that there'll be some sort of workaround and that either Sony or my phone carrier will give me some sort of solution. It's been done before, apparently, with Movistar in Spain. Apparently Sony was able to unlock the bootloader for those that bought an Xperia 2011 phone with Movistar Spain that had "Bootloader Unlock Allowed : NO". I can't post a link that thread yet, as I'm still new here at xda, but I'm quoting what it says over there: "In a nutshell "The Solution Sony proposses is, for those of you with a code-unlocked terminal, to contact Sony at [email protected], with your email, imei and unlocking code".
I know it's a particular case with Movistar Spain, but I'm still trying to get some info on wether something similar can be accomplished between my phone carrier and Sony.
Thanks for your reply, and I'm still hoping someone over here can tell me something about all of this.
It's your phone carrier mate, they locked up the phone. Call them everyday until they remove the sim-lock on your phone..
For me Linus Torvalds is the greatest man on earth
bitoyz13 said:
It's your phone carrier mate, they locked up the phone. Call them everyday until they remove the sim-lock on your phone..
Click to expand...
Click to collapse
Well that seems to be the case, even though they are playing dumb and saying they are not the reason for locking the bootloader and that I should contact Sony and have them solve the problem for me....
I think I'm about to go into war with these guys. I kinda get why they lock the bootloader, what I won't forgive is being lied to like this. It's outrageous.
I'll check this post periodically though, maybe there's one of those miraculous solutions that I can try in the meantime.
Thanks for replying anyways.
Sadly even if your bootloader is unlocked you won't get to install the custom kernels
As your fastboot would still be SIM locked
And that can't be undone by Sony ofcourse
--You've to unlock fastboot
--Unlocking bootloader is no big deal -you'll have to pay few bucks and use wotanserver or s2 tool
There's a guide on using Testpoint (unofficial) unlocking in Neo V development section
Hope this clears out your issues more clearly
Sent from my MT11i using xda premium
my phone had the same problem and i briked my phone and then repaired it with preset.ta file and then used s1tool to unlock it and it is unlocked now
you can also use plasma tool for free unlock(i tried it also and it worked)

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