samsung s3 , cannot end up phone call - Android Q&A, Help & Troubleshooting

Hi, my problem is , that sometimes i cannt finish phone call. Touch screen without reaction and hardware buttons also.
I did factory reset, but problem is here again. Now I try another phone call app. Do you think, that problem is in hardware or in software?
In worst case, how to reinstall software? Will you help me?

shockwave22 said:
Hi, my problem is , that sometimes i cannt finish phone call. Touch screen without reaction and hardware buttons also.
I did factory reset, but problem is here again. Now I try another phone call app. Do you think, that problem is in hardware or in software?
In worst case, how to reinstall software? Will you help me?
Click to expand...
Click to collapse
Is the screen dark when you touch it?
Or does the phone app just not respond?

no it is not dark touch screen, when touch the touch screen no reaction

Related

[Q] Phone Does Not Vibrate/Freezes with long End Press.

Hi,
I've been installing and testing various ROMs for my T-Mobile Leo (HD2) before and never had any problems until now. Problem is, after the last flash, I noticed the phone doesn't vibrate any more, I've checked all the settings and even turned vibrate on/off, nothing helps. Also, if I long press the end key to shutdown the phone, it freezes, I then have to press end to lock, wait about 30 seconds then unlock to be able to use again. Important to note, when the phone freezes, only the touch screen freezes, the buttons continue to work, and I can even call the last party or answer/end calls.
I flashed some older firmwares that I used to use that used to work, but these problems still persist.
Is there any way I can diagnose the phone hardware completely? Any program or tool? I live in Guyana, South America so taking it to a repair centre is not an option, basically, I have to fix it myself.
Did I post this in the wrong thread/forum? Why and I not getting any help?
I'm still having this problem and need help! Somebody... any suggestions???
Notorious_PDR said:
I'm still having this problem and need help! Somebody... any suggestions???
Click to expand...
Click to collapse
Mate, honestly, I never notice that it would vibrate on long pressing
As long as your phone is working, then you shouldnt worry about it.
Or else, you can try to restore to original stock rom and see if this is due to hardware problem or software problem
I don't mean that it vibrates on long press. I said that it has stopped vibrating AT ALL!
In addition to that, the phone freezes alot, especially when I long press the end key. It is behaving like a hardware problem, that's why I'm asking about diagnostics for the HD2.
I dont think its anything to do with the rom. I had the same problem with mine, what happens is the flash lens gets pushed inside and stops the vibrator from rotating. Just check the lens if u see it pressed, its an easy fix if u know how to take the phone apart. For instruction check out youtube. I hope this helps.
silverwind said:
Mate, honestly, I never notice that it would vibrate on long pressing
As long as your phone is working, then you shouldnt worry about it.
Or else, you can try to restore to original stock rom and see if this is due to hardware problem or software problem
Click to expand...
Click to collapse
You should probably read back my post... I said the phone stop vibrating... not that it stop vibrating on long end press... It also freezes when I long end press... Hence, the reason I asked for any diagnostics for the HD2 as I suspect it may be hardware related...
gurkhali1 said:
I dont think its anything to do with the rom. I had the same problem with mine, what happens is the flash lens gets pushed inside and stops the vibrator from rotating. Just check the lens if u see it pressed, its an easy fix if u know how to take the phone apart. For instruction check out youtube. I hope this helps.
Click to expand...
Click to collapse
This actually seems to be the problem, I will open the phone and check... Thank you so much for your suggestion, I followed this suggestion, and now the touch screen is not working... but the phone is vibrating again. Any ideas what I will have to change now?

xperia mini not respond during ringing......help me plz

hello
i have xperia mini............during incoming calls and when iam trying to take the phone from my pocket .......trying to answer but no response from the phone instead the keyboard is appearing and finally i miss the call.............plz help
seems like overheating and capacitive buttons problem, please dont use that font.
Try running a update or if your have the latest version a software repair on the phone using PC Companion.
If this problem still remains I would suggest that you contact your local support team to have the phone examined at a repair center.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
I have the same problem. It seem that is has something to do with the proximity sensor. It occurs only when the phone is in my pocket.
I tried to update it, it didn't work. Then i took it back to the seller (T-Mobile). They did a software update with a special software from SE. It solves the overheat issue, but not this.
The problem is still present, but it occurs not so often.
Another thing, if the phone is in my pocket with headset connected, if i accept an incoming call with the headset button, it turns the screen on in my pocket. During the call i press random things on my screen. This is also a problem, the screen should be turned off while the phone is in my pocket.

[Q] Touch screen problem. Any HELP?

Hi guys, i have problem since my phone was to service to change touch screen, couse mine was broken, now every time when typing longer than a 10-15 sec screen geting bad response and i need to press hard to type and finaly screen freeze up, so i need to lock and unlock phone to work. And its becomes worse form day to day. I tryed several custom roms couse i was thinking problem is software but stil the same problem. Its problem new screen ore something else?Should i change my phone if cant be fixed? if anyone have some ideas please tell me, thanks. Sorry for bad eanglish

[Q] Galaxy S3 getting stuck in sleep mode / Locked.

I'm currently having this issue and it's really frustrating, I had it first on the Galaxy S3 with 4.2.1 stock rom, I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns off but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
The only way to bring it back is by holding the power and home button together in order to reset it.
I tried factory reset and it would not work, I flashed the phone with a custom rom for Paranoid Android 4.3 and it worked great for about a week, no issues at all, but then it started freezing when locked again. I hate this and i'm thinking it might be a hardware issue since I've tried different software versions.
I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns of but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
Even worst, if i'm listening to music and i lock the phone or if the screen times out and locks when i try to unlock it i can see it's stuck but the music is still playing....
Also, if the phone is stuck and i try to call it, it will not ring not turn the screen on, it's not like the problem is just the physical buttons, i don't know what to do since the phone is out of warranty, I have never dropped the phone and there is no damage on it, it have never over heat either so i don't know what can i do.....
Any suggestions or help would be really appreciated.
hardware issue.I got same problem before but I didn't manage to fix it.
cz4r3n said:
hardware issue.I got same problem before but I didn't manage to fix it.
Click to expand...
Click to collapse
Thank you for the reply, do you know specifically what kind of hardware problem was it? Were you able to fix it or you just had it replaced?
no not yet sorry...
cz4r3n said:
no not yet sorry...
Click to expand...
Click to collapse
But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
Jonhmena said:
But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
Click to expand...
Click to collapse
The first week with Paranoid Android 4.3 it worked greatm even faster than the stock rom and I also liked it because it is android 4.3, the issue started one week after, and i'm thinking that during the first week i did not install all the apps i use, once i installed all the apps it started happening.
The first time i had the issue was right after the facebook messenger app was updated, i tried uninstalling it and the issue was still happening, if i check the running apps and i can see several of my apps running in the background such as Facebook messenger, Viber, Skype, Avast (6 services) Applock, GO weather EX, whatsapp, Facebook.
Maybe i'm just reluctant to think that this is a hardware issue, cause there is no way for me to get some logs or a hardware report that may show any crashes or anything.. I like this phone, it have everything i need and i refuse to think that it's a piece of crab but i've had nothing but troubles with it since day 1...
I dont think it is SW problem because even flashing multi package stock firmware doesn't fix the issue.I tried replacing lcd and display driver but still remain unsolved.
Edit:I think there is a defective sensor chip which I don't have a unit to test already.
hello, i have same issue, and stil stuck with it, anyone can help me?

Screen not responding to touch

Hey guys,
So im experiencing something very weird. My phone randomly stop responding to touch. I cannot unlock the phone, I tried safe mode and now phones in airplane mode. Cant factory reset as it requires me to type "yes" on the screen. I don't have a way to connect a mouse to a USB c port atm. Also when it boots, the huawei logo isnt centered(the fancy blinking one, the normal initial white one with the android logo underneath is fine) and the fingerprint scanner logo is way bellow where it usually is. Any suggestions on what to do? I cant send it to service center as there are none in the country I am in right now. Is there a way to use my pc to somehow emulate a mouse on my phone? Any methods of force factory reset? Looking for anything that might work people!
Thanks, hope to hear from some of you guys soon.

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