Warranty replacement and what software version arrived - Verizon Samsung Galaxy S 4

Since the KitKat release, has anyone been sent a warranty replacement? I'm curious if you got a 4.3 or 4.4 software. My S4 is being replaced and I'm hoping for a 4.3
Thanks

I received a replacement last Monday and it was 4.3.
Sent from my SCH-I545 using Tapatalk

Nice

2 weeks ago. Got mk2 4.3
Sent from Tapatalk on my Verizon NC5 Galaxy S4

ffchampmt said:
2 weeks ago. Got mk2 4.3
Sent from Tapatalk on my Verizon NC5 Galaxy S4
Click to expand...
Click to collapse
That's good new for me, to be back on the block
Thanks

I sent mine in to Samsung to get the screen replaced. Device came back wiped and on 4.4.2 NC5

loudaccord said:
I sent mine in to Samsung to get the screen replaced. Device came back wiped and on 4.4.2 NC5
Click to expand...
Click to collapse
Coming back from a Vendor, I'd expect that. I'd bet that Verizon has stock plies of phones on shelves ready to go. I don't think they'd open each on to update.

pbman1953 said:
Coming back from a Vendor, I'd expect that. I'd bet that Verizon has stock plies of phones on shelves ready to go. I don't think they'd open each on to update.
Click to expand...
Click to collapse
Agreed, I got my same phone back from Samsung though, they replaced the screen, speaker and mic. I didn't get my phone from Verizon (got it from BestBuy) so I had to go through MNFR for the warranty.

I had to send my MDK in and got an NC5 back. Not happy at all!! I received it last Wednesday. Made an account on swappa to hopefully make a trade but who wants an NC5 S4 piece of....... you know!
Sent from my SCH-I545 using XDA Free mobile app

Mk2 to nc5 here.

Related

Loose camera

Just noticed that if i put my finger on my camera lens and move it the whole camera and bezel move a little bit and even makes a clicking noise. Is this normal and does you're guy's do this?
Sent from my Galaxy S4
More noticeable if you take off the back cover btw.
Sent from my Galaxy S4
Anyone? Pretty sure it didn't I've I've this when I get it. I'm hoping there's some way u can tighten it up?
Sent from my Galaxy S4
My only option is to have Verizon send me a refurbished phone. Do you think I should? The lady at the Verizon store said that since the s4 just came out that the refurbished phone would probably be brand new. Should I take the risk? I mean, if they sent me a refurbished one and it was scratched etc I'd send it back and tell them send me a different one. Wouldn't send them my original s4 until I made sure I was happy with the refurbished one.
Sent from my Galaxy S4
Chadly said:
My only option is to have Verizon send me a refurbished phone. Do you think I should? The lady at the Verizon store said that since the s4 just came out that the refurbished phone would probably be brand new. Should I take the risk? I mean, if they sent me a refurbished one and it was scratched etc I'd send it back and tell them send me a different one. Wouldn't send them my original s4 until I made sure I was happy with the refurbished one.
Sent from my Galaxy S4
Click to expand...
Click to collapse
I'd send it back. There would be no scratches on a refurbished phone. They have new screens on them. They are rebuilt and go through inspection. Honestly it would be no different than the one you have now.
Sent from my SCH-I545 using Tapatalk 2
Hope you're right.. Does the refurbished one have a warranty? I think my new one has 1 year.
Sent from my Galaxy S4
Chadly said:
Hope you're right.. Does the refurbished one have a warranty? I think my new one has 1 year.
Sent from my Galaxy S4
Click to expand...
Click to collapse
Yes you will still have a warranty on it. You'll be alright, just make sure if your rooted you return it to stock before you send it.
Sent from my SCH-I545 using Tapatalk 2
Nope, I'm not rooted. Just idk why my camera started to wobble. Maybe I cleaned it too hard with my microfiber cloth. So lame.
Sent from my Galaxy S4
What would happen if the sent me the refurbished and didn't mail the original s4 to them and just kept both? I'm wondering just out of total curiosity.
Sent from my Galaxy S4
Chadly said:
What would happen if the sent me the refurbished and didn't mail the original s4 to them and just kept both? I'm wondering just out of total curiosity.
Sent from my Galaxy S4
Click to expand...
Click to collapse
You would be charged for it.
Sent from my SCH-I545 using Tapatalk 2
Hey, at least with a refurbished phone I could test it for a couple days and make sure everything seems fine before I send my original back to them..
Sent from my Galaxy S4
I posted in your other thread. I share the same issue. But I live with it because it's not worth the hassle.
Sent from my SCH-I545 using Tapatalk 2
Both of my Sprint S4's were like that. Thought it was just the way it goes until I just saw this thread and checked my Verizon S4 and it's superb. Interesting. We'll see if my replacement S4 on Sprint has the same thing my others did. Nothing good seems to come from or to Sprint. Lol.
Sent from my SCH-I545 using xda app-developers app
Not sure if this will put your mind at ease but I just received a replacement phone as my earpiece sounded like a blown speaker...very annoying. The replacement had a screen cover indicating that it was certified like new so I assume it was a refurb but it looks and performs perfectly for me. No issues in five days so far with the replacement *knock wood*.
Like new cert is a refurbished. You can compare the back inside sticker to stock and tell it's a refurbished.
Sent from my SCH-I545 using Tapatalk 2
I took a video of my camera wobble using my note 2. Check it out:
https://www.youtube.com/watch?v=VvSZUT1itgg&feature=youtube_gdata_player
Sent from my Galaxy S4
Ok well I guess I'm happy. I called Verizon and they are shipping me a phone and it will be here tomorrow. They let me change colors too. I have a black one but I think the white looks cleaner. He also put it in the notes that I would prefer a brand new device instead of refurbished. I'm definitely going to check everything on the phone tomorrow. Speed, build quality, battery temp, call quality and benchmarks. If all of that checks out then I'll keep the new phone and ship mine back.
Sent from my Galaxy S4

How fast do updates make it to the verizon refurbs?

I had to call and order a refurbished replacement for my dead GS4 today. Think there is a chance they already got the new updates loaded and screw me out of root/rom?
Well, no one knows I guess. Supposed to arrive tomorrow. I'll let you know what it was running.
Sent from my HTC6435LVW using Tapatalk 4 Beta
It usually starts to download once you activate the phone. That's how it was on my S4 32GB when it arrived.
updates to refurbs
d11dog11 said:
I had to call and order a refurbished replacement for my dead GS4 today. Think there is a chance they already got the new updates loaded and screw me out of root/rom?
Click to expand...
Click to collapse
This happened to me with my original Droid Charge. The update made such a disaster of the phone that they sent me a "replacement". When I received the replacement, a day later, it had already been updated. So it was updated within 2 days of my receiving the update on my original phone.
Maybe you'll be luckier.
Mine came un updated. It tried to download it almost immediately. I put the phone in airplane mode until root and recovery were done. Running a custom ROM again and couldn't be happier.
Sent from my SCH-I545 using Tapatalk 4 Beta
Whoops! Glad you got it with the OG FW.

Getting a CPO Device. Running MDK Ya think?

Getting a CPO GS4 tomorrow from Verizon. What are the chances that its running the OLD software? Ya know, the "rootable" one? Hoping so.
Sent from my SCH-I545 using xda premium
Chances are 70 30. Im on my first GS4 and I had a new one sent to me becsuse it overheated but I got one and the paint was chipped and the 3rd overheated so I never switched away from my first one..all were running MDK. Getting my CPO in a couple days because I went to a higher representative and said I had to wait for my other phones to be receive in the warehouse. Before you put your SIM in the phone, root it and install a custom rom that blocks otas.
Oh yeah. Definitely not gonna put the SIM in. And I mean its not gonna install an update unless I at least hit an "OK" at some point right?
Sent from my SCH-I545 using xda premium
Yes it will. As soon as you hit wifi without a custom rom, the gs4 will autoupdate. I found out too late...
Sent from my SCH-I545 using xda premium
I got a new GS4 on contract with Verizon just last week (received 7/11). It had the old MDK kernel on it. I was able to deny installing the OTA update and root the next day. Used it normally as a phone in the mean time (wifi connections and all).
I guess I got lucky.
flamadiddle said:
I got a new GS4 on contract with Verizon just last week (received 7/11). It had the old MDK kernel on it. I was able to deny installing the OTA update and root the next day. Used it normally as a phone in the mean time (wifi connections and all).
I guess I got lucky.
Click to expand...
Click to collapse
Similar experience. I got mine Monday (7/15) at best buy. As soon as it was activated it began downloading the update. I just denied installation continuously until I finished rooting it.
Sent from my SCH-I545 using Tapatalk 2
Got my CPO today (ordered Sunday evening). Had the OLD fw on it so... best of luck to you!
For some reason, I disabled USB debugging on my old one though so.... adb is impossible, can't get past my password as it's complicated w/o being able to see anything on the screen!
nick.koutrelakos said:
Got my CPO today (ordered Sunday evening). Had the OLD fw on it so... best of luck to you!
For some reason, I disabled USB debugging on my old one though so.... adb is impossible, can't get past my password as it's complicated w/o being able to see anything on the screen!
Click to expand...
Click to collapse
Sounds good, and let's hope mine is on the OLD FW as well. Fingers are officially crossed!!
Sent from my SCH-I545 using xda premium

coming from sprint..

I have been on sprint for the last 3 years and im about to make the switch to Big red.. im going to miss the easy rootability <--new word) coming from sprint.
im about to get the s4 from radio shack for $120
and has anyone used the uag case??
Happy rooting!!
Don't do it
Sent from my SCH-I545 using Tapatalk 2
qs504792 said:
I have been on sprint for the last 3 years and im about to make the switch to Big red.. im going to miss the easy rootability <--new word) coming from sprint.
im about to get the s4 from radio shack for $120
and has anyone used the uag case??
Happy rooting!!
Click to expand...
Click to collapse
Welcome to service and data everywhere you might be able to find one at a local VZW authorized retailer.
And to the second poster, why not? VZW has best coverage.
Sent from my SCH-I545 using xda app-developers app
Yes Verizon has awesome coverage, no denying it. But they are horrible about doing their worst to lock down thier devices. If you want to root make sure your new device is on the mdk baseband and so not allow them to update you.
As for the uag case, I have it and LOVE IT!!
I also recently swapped from sprint to Verizon. Much better service, you won't be disappointed in that department.
Sent from my Galaxy S4
Finding an unupdated s4 is like finding a diamond in a desert.
Sent from my SCH-I545 using Tapatalk 2
I bought my s4 last Monday direct from vzw and received it Wednesday with MDK.
Sent from my SCH-I545 using Tapatalk 4 Beta
I got a s4 from vzw store today. Still still shipping with mdk. Im rooted already with hyperdrive installed. All good no more shady updates
Sent from my SCH-I545 using xda premium
hlxanthus said:
Yes Verizon has awesome coverage, no denying it. But they are horrible about doing their worst to lock down thier devices. If you want to root make sure your new device is on the mdk baseband and so not allow them to update you.
As for the uag case, I have it and LOVE IT!!
I also recently swapped from sprint to Verizon. Much better service, you won't be disappointed in that department.
Sent from my Galaxy S4
Click to expand...
Click to collapse
im lovin my s4 and uag white case! but im loving crazy 4g even more!!!
running "clean" rom.
i would like to try hyper but i fail every time i try to flash
imablackhat said:
Don't do it
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
lol should have took this advice hahah

[Q]Verizon S4 refurb firmware versions

Has anyone recently gotten a S4 refurb? I ask because I have a slight screen issue (screen fades brighter at the bottom) and I would like to get one that doesn't have this problem. It's starting to bother me. Anyway, I will not use a ME7 or above device, I will not tolerate being stuck to safe strap. So is there a chance I would get a MDK device? Or are all of them being shipped with new software? If so, does anyone have any suggestions for a fix that doesn't involve vzw or a few hundred dollars?
Thanks.
Sent from my SCH-I545 using Tapatalk
Mine came with me7
Sent from my SCH-I545 using xda app-developers app
One I got came with me7 so I just sent it back and sold mine and bought mdk version now I'm happy.
Thanks to both of you. That's what I feared.
Sent from my SCH-I545 using Tapatalk
swordmastr54 said:
One I got came with me7 so I just sent it back and sold mine and bought mdk version now I'm happy.
Click to expand...
Click to collapse
So did you sell the refurb? Or the old device? How much did you lose on the deal? (if you don't mind me asking.)
Sent from my SCH-I545 using Tapatalk
Me7 as well got a mi7 previoisly
Sent from my SCH-I545 using Tapatalk

Categories

Resources