Video problem - Moto E Q&A, Help & Troubleshooting

i am facing a strange problem with moto e.
When I send the videos shot with this phone using bluetooth/whatsapp the receiver is not able to play the videos. Even the sent video in whatsapp doesn't play on moto e either.
The voice is audible but the video shows only RGB lines.
Anybody else facing similar issue.
To fix the issue I tried stopping the camera app, then clearing the camera app cache.
This fixed the issue but after one day the issue again cropped up.

sumitk31 said:
i am facing a strange problem with moto e.
When I send the videos shot with this phone using bluetooth/whatsapp the receiver is not able to play the videos. Even the sent video in whatsapp doesn't play on moto e either.
The voice is audible but the video shows only RGB lines.
Anybody else facing similar issue.
To fix the issue I tried stopping the camera app, then clearing the camera app cache.
This fixed the issue but after one day the issue again cropped up.
Click to expand...
Click to collapse
Try to play the video in MX Player and see if it helps....

g33kparineeti said:
Try to play the video in MX Player and see if it helps....
Click to expand...
Click to collapse
I tried playing the video in MX and VLC both can't disply the video.
On Moto E the original video can be played but the same video when sent via Whatsapp is not being played neither on the Moto E from which it is sent nor on any of the destination devices.

sumitk31 said:
I tried playing the video in MX and VLC both can't disply the video.
On Moto E the original video can be played but the same video when sent via Whatsapp is not being played neither on the Moto E from which it is sent nor on any of the destination devices.
Click to expand...
Click to collapse
Try to change the decoding of the player.. Ie. In mx player if it's SW(software decoding) change it 2 HW(hardware decoding) or vice versa...

Moto E video sending problems
sumitk31 said:
i am facing a strange problem with moto e.
When I send the videos shot with this phone using bluetooth/whatsapp the receiver is not able to play the videos. Even the sent video in whatsapp doesn't play on moto e either.
The voice is audible but the video shows only RGB lines.
Anybody else facing similar issue.
To fix the issue I tried stopping the camera app, then clearing the camera app cache.
This fixed the issue but after one day the issue again cropped up.
Click to expand...
Click to collapse
Hi, I am having same problem. Were you able to resolve the issue?
Thanks

isseth said:
Hi, I am having same problem. Were you able to resolve the issue?
Thanks
Click to expand...
Click to collapse
Hi,,, isseth and sumitk31... I am also faceing the same problem wid whatsapp.. How you solved this? kindly suggest
thanks,..

Whatsapp Sending Video Problem
hi sumit....
I am also facing the same problem.. unable to find any solution.. how did u fix it.??
whatsapp video showing blurred lines while sending it to others.. even i am unable to play these videos..
kindly share me your contact number.. mine is 9717645424..
thnks...
sumitk31 said:
i am facing a strange problem with moto e.
When I send the videos shot with this phone using bluetooth/whatsapp the receiver is not able to play the videos. Even the sent video in whatsapp doesn't play on moto e either.
The voice is audible but the video shows only RGB lines.
Anybody else facing similar issue.
To fix the issue I tried stopping the camera app, then clearing the camera app cache.
This fixed the issue but after one day the issue again cropped up.
Click to expand...
Click to collapse

no luck yet

Related

Video Recording

Does anyone else have the problem of recording video and the audio being out of sync wiht the images. Everytime I record a video I have this issue. Any ideas?
KingofKingsB said:
Does anyone else have the problem of recording video and the audio being out of sync wiht the images. Everytime I record a video I have this issue. Any ideas?
Click to expand...
Click to collapse
I just did a couple of tests and it kinda seemed like it was off when I was watching it back on the Note but when I transfered it to my Hackintosh it seemed to be fine. Are you watching it on the Note or a PC?
on my note. maybe its just a software issue? can you try via another video playback app on the phone
KingofKingsB said:
on my note. maybe its just a software issue? can you try via another video playback app on the phone
Click to expand...
Click to collapse
I tried playing them on the Note with the MX video player and it seemed a bit off also but plays fine on the computer....
weird....maybe the gpu. does it play regular videos fine? like ones you load from your computer.
KingofKingsB said:
weird....maybe the gpu. does it play regular videos fine? like ones you load from your computer.
Click to expand...
Click to collapse
Haven't tried that yet so I don't know. I don't watch alot of movies on my phone.

[Q] One X+ cannot play video, One X plays perfectly

I have come along an issue I am quite perplexed. I got two factory reset phones, One X and One X+. I send over bluetooth the same exact video file, a 2Mb .avi sent over whatsapp to a third device.
The One X receives the file and it appears under All Downloads in the Gallery with its correct thumbnail and opens with no problem at all.
The One X+ is unable to assign a thumbnail or open the video at all.
Any ideas of how is this even possible?
I believe I can solve the issue with a third party app, but gallery is where I always go first for videos or photos and it is quite annoying to not be able to see what I want to select.
Could it be a codec issue or something similar? Should not both phones have equal video support?
Xelai said:
I have come along an issue I am quite perplexed. I got two factory reset phones, One X and One X+. I send over bluetooth the same exact video file, a 2Mb .avi sent over whatsapp to a third device.
The One X receives the file and it appears under All Downloads in the Gallery with its correct thumbnail and opens with no problem at all.
The One X+ is unable to assign a thumbnail or open the video at all.
Any ideas of how is this even possible?
I believe I can solve the issue with a third party app, but gallery is where I always go first for videos or photos and it is quite annoying to not be able to see what I want to select.
Could it be a codec issue or something similar? Should not both phones have equal video support?
Click to expand...
Click to collapse
I think you have problem with bad video codec from transfer, because i don't have this problem, but even i can play complete movie of about 1.3Gb with a flawlessly movement and even it can recognize the. mkv video
Sent from my HTC One X+ using xda premium
baha76_s said:
I think you have problem with bad video codec from transfer, because i don't have this problem, but even i can play complete movie of about 1.3Gb with a flawlessly movement and even it can recognize the. mkv video
Sent from my HTC One X+ using xda premium
Click to expand...
Click to collapse
It is the same exact file, one copy in the One X and another in the One X+, one plays it the other does not.
Someone knows something about the codec support of each device?

[Q] problem when recording video in CM11 4.4.4, not play the sound of those videos

First, sorry for my bad english
I have a problem when recording video in CM11 4.4.4, records the video but does not play the sound of those videos, you only hear noise. IF I play videos downloaded or sent by wassap me if you hear well.
I tried to change the audio codec but the video camera is not going to either.
Can anyone help me?.
saykjavi said:
First, sorry for my bad english
I have a problem when recording video in CM11 4.4.4, records the video but does not play the sound of those videos, you only hear noise. IF I play videos downloaded or sent by wassap me if you hear well.
I tried to change the audio codec but the video camera is not going to either.
Can anyone help me?.
Click to expand...
Click to collapse
I am also newbie to rom and stuff. But I have heard keeping video recording to 720p eliminates lot of problem in kitkat roms. Have you tried mx camera(video) app? See if problem persists!

[Q] 5.0.2 Video Playback errors

Is anybody else having video playback errors and video recording errors, after updating to 5.0.2? I often cannot play videos in Facebook, YouTube, Snapchat ect. Video recording within apps does not work either. Did a factory reset and everything after update. Just wanted to see if anyone is having this.
Nope, my z2 and z3 tablet don't have this issue
I have the same problem on SGP612.
Disabling Nu Player in developer options and rebooting did the trick. Now video playback in YouTube and Chrome works again!
Same issue here. after a while youtube, facebook,... cannot play any videos. the only solution I found so far is rebooting.
MXplayer does keep on working.
pietr0 said:
Same issue here. after a while youtube, facebook,... cannot play any videos. the only solution I found so far is rebooting.
MXplayer does keep on working.
Click to expand...
Click to collapse
Exact same issue here on my Xperia Z3 Compact, I have tried everything including going back to stock but I still have to reboot my phone 2-3 times a day since the 5.0 update. Does anyone have a solution for this ? Thanks
belk94 said:
Disabling Nu Player in developer options and rebooting did the trick. Now video playback in YouTube and Chrome works again!
Click to expand...
Click to collapse
Was having the exact same issues (snapchat, YouTube etc.) . This fixed everything for me, thanks! :good:

Video playing problem

Hey guys I have a problem with my Xperia Z2. When I'm watching videos from youtube,facebook or etc. , after a while I got some errors. For example I'm watching videos from youtube and after I got this error " Error loading. Tap to retry'" and after this error I cant play any videos, my local videos too. I face "video cannot played" error my local videos. And just when i restart my phone videos are playing. Whats the problem this device? I tried firmware update and it's still same.
It seems to be a bug related to facebook
I dont think there is a fix aside rebooting your device.
guzugardas said:
Hey guys I have a problem with my Xperia Z2. When I'm watching videos from youtube,facebook or etc. , after a while I got some errors. For example I'm watching videos from youtube and after I got this error " Error loading. Tap to retry'" and after this error I cant play any videos, my local videos too. I face "video cannot played" error my local videos. And just when i restart my phone videos are playing. Whats the problem this device? I tried firmware update and it's still same.
Click to expand...
Click to collapse
Same for me but I even does't have facebook installed, browser videos (html) and Youtube doesn't work, only a restart helps :/
I have it too.. Even you can't record videos with camera.. After restart everything works like a charm.
having the exact same problem, i think this is because of 5.0.2
I think that's not the problem.. I had 5.0.2 for a while... Like 2 months, but this started to happen yesterday
It looks like general problem.. So have we any solution except restarting?
Envious_Data said:
It seems to be a bug related to facebook
I dont think there is a fix aside rebooting your device.
Click to expand...
Click to collapse
i have same problem too since .726.

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