[Q] Call Quality - Other End - Xperia Z2 Q&A, Help & Troubleshooting

Hi all,
I just got the Z2 for my fiancé as she wanted the best camera in a phone. All is going well except for call quality.
She hears everybody just fine but people complain that they can't hear her well. I've been reading online and some people are having the same issue even after replacing the phone.
Is it something to do with positioning the mic or could be a faulty hardware? She has an average (small) female face/head size. Could it be because the mic is just too far away from the mouth? Or something to do with noise-canceling mic?
EDIT: updated the phone to 402 and still she still has the same issue

I have the same issue, have to raise my voice slightly for people to be able to hear me properly
Sent from my D6503 using Tapatalk

Mr.R™ said:
I have the same issue, have to raise my voice slightly for people to be able to hear me properly
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
It could be caused by faulty SIM card
I one had this issue with another device and I was using a normal sized SIM cut to fit micro sim slot, one I got it replaced at my operator then all went marvelous

It's a proper so card so not sure it's that but I will test another just in case
Sent from my D6503 using Tapatalk

Mr.R™ said:
I have the same issue, have to raise my voice slightly for people to be able to hear me properly
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
And how do you live with that?
Anybody else with similar issue?

I'm not a fan of talking on the phone I text mostly so it's not too bad lol
Sent from my D6503 using Tapatalk

Same issue here with call quality...
Sent from my D6503 using XDA Free mobile app

Same here , people dont hear me well , installed voice recorder and tested my voice seems fine the rec volume is fine , but in call the other party dont hearing me good i need to speak loud
Sent from my D6503 using XDA Free mobile app

Same issue for me too. Thought it might have been my case. Both happy and sad it's not. Shame it's not fixed in the latest firmware. Hopefully a future one can fix it.

Same here
But it do happen for most calls
Sent from my D6503 using XDA Free mobile app

Same here. Had to buy a handsfree, because i can't use the speakers when at work. NON disclosure stuff. I'm a bit disappointed at Sony actually. But with the handsfree everything is great.
My friends Z2 doesn't have these issues though, latest firmware.
Sent from my D6503 using XDA Premium 4 mobile app

Here too... Call quality on other end is not good enough till u speak.

Have had complaints about my voice quality being poor as well...

Is this an isolated case? So far I haven't heard anyone complaining about my voice. What does the voice sounds like on the other end? Choppy, muffled, too soft?

goodpenguin said:
Is this an isolated case? So far I haven't heard anyone complaining about my voice. What does the voice sounds like on the other end? Choppy, muffled, too soft?
Click to expand...
Click to collapse
Sound like Morgan Freeman from the wormholl , very ****y and on seconds,other party is loosing your whole words , i also discovered it isnt on each call , and will try to low or high the in call volume to see if it effects somehow to this bug/fault but obviously its not a single problem
Sent from my D6503 using XDA Free mobile app

Same problem
I have complaints with almost every phone call about my sound quality. Have to speak louder or take phone off my ear and put microphone closer to my mouth.

Got this problem as well. Thought my was an isolate case but seemly it isn't so. Hope Sony do something abt it in the next firmware update
Sent from my D6503 using XDA Free mobile app

Wow, seems that everybody is having the same issue! How do you guys manage to live with it? I'd go nuts.
Anybody NOT facing the same bad quality issue? I got the phone replaced, let's what what my fiancé thinks about it.

I am waiting for replacement at Monday , arriving a new bach , will report after it , but mine alwso has gaps and uncentered camera , i cant believe sony make so much deffekt devices and thats the flagship for 2014 ..imagine in 2015 sony will sell a phones that ruin themselfs in your hand
Sent from my D6503 using XDA Free mobile app

same here too !!!
if you let the mouth piece drift even slightly away from your mouth , people say your breaking up or they cant hear you ! seems that Sony have a crap microphone built in the phone . and what good is a phone when people struggle to hear you ????

Related

Such a kick ass phone but

I can't get over how poor the incall voice quality is on any Rom including stock. Thought about returning but hoping for a fix. Increases volume with crazyag fix but calls still sound poor often. Its not all the time so that makes it more baffling. Anyone else notice and have any solutions.
Sent from my SGH-I777 using xda premium
I never have issues. More often than not I use a stereo Bluetooth headset. But, the caller sounds crisp and clear to me on stock, S8, UnNamed, MIUI, and ICScreweD.
What exactly do you mean by poor? Low volume? Static? Etc.
Sent from my Galaxy S II (i777)
It could be a problem with your hardware or your phone's signal. I don't have any problems with call quality.
Sent from my SAMSUNG-SGH-I777
If the problem is echoes heard by the person on the other end - use a case that doesn't suck.
A lot of cases make the echo canceller/noise reduction go nuts.
Its not a case as it happens occasionaly with or without a case. Its hit or miss.
Sent from my SGH-I777 using xda premium
No issue with stock, unnamed and miui.
Sent from my SAMSUNG-SGH-I777 using XDA App
No issues here!
Sent from my SGH-I777 using Tapatalk
I think the mic isn't loud enough
Sent from my SAMSUNG-SGH-I777
It's not as good as my old iphone 4 but its better than most other phones ive used. The skyrocket had better in call quality to. But this phone is better and i dont talk enough to care. I say try the skyrocket if you dont care about the speed of the device. Or exchange it and see if the new one is any better
Sent from my SGH-I777 using XDA App
Talking isn't a big priority for me either but very frustrating when i do. Maybe ics will help. Strangely task's Rom seems to be the best so far. Just installed iscrewd so maybe that will be the ticket.
Sent from my SGH-I777 using xda premium
I've had people complain to me that the audio quality has been irregular on speaker phone and bluetooth. Some people have even told me it is echo-ish.
Mine sounds fine to callers, i just can't understand people sometimes due to low quality/clarity
Sent from my SGH-I777 using xda premium
mj0528 said:
Mine sounds fine to callers, i just can't understand people sometimes due to low quality/clarity
Sent from my SGH-I777 using xda premium
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Click to collapse
Is it just as hard to understand various people from various phones? Or do some people from different phones sound better than other people/phones?
Sent from my SGS II.
My wifes iphone sounds horrible but my bothers iphone sounds great. Weird.
Sent from my SGH-I777 using xda premium
i've been told that sometimes i suddenly start to sound like i'm a million miles away even though i didn't move the phone away from my ear.
kind of annoying because it doesn't go away until i hang up and re-dial the number. had the same problem with my skyrocket but never with iphone....
and this is with no case. still waiting for my otterbox commuter in the mail.
No issues here either, clear call quality. I came from a 3GS and 4 where my gf would tell me it would sound like an echo (no cases) or distance sometimes like mentioned above. Said that hasn't happened with this new phone and i sound clearer when calling her.
Not to confuse the op, but this issue in regards to what im hearing not what the other end hears and its sporadic too. I never get complaints from callers, i just can't understand them sometimes.
Sent from my SGH-I777 using xda premium

[Q] Mic destroyed

Hello good people of XDA!
I'll just get straight to it, well basically due to some water damage the main mic on my s2 is screwed, it just produces weird static for the other person to hear on call. I intent to get it fixed soon but just havent found the time. I believe there are two mics on the S2, so I was wondering: is there some way I switch to that for phone calls, for the time being?
Im rooted btw
Could you share your rom details for further advise
Sent from my GT-I9100 using xda app-developers app
Im not aware of any but there could be some hack to enable it as the primary microphone. Its the noise cancellation input mic. Its located at the top right side of the phone besides the audio jack. Would be hard to talk into it and hear the other person at the same time, wouldn't it?
Sent from my GT-I9100 using xda app-developers app
vishal11in said:
Could you share your rom details for further advise
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Click to expand...
Click to collapse
Sure!
Android 4.0.3
Thebyani v3.7 ICS
HAXTREME said:
Im not aware of any but there could be some hack to enable it as the primary microphone. Its the noise cancellation input mic. Its located at the top right side of the phone besides the audio jack. Would be hard to talk into it and hear the other person at the same time, wouldn't it?
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
I use, mic-less earphones (ear buds or whatever you call them ) so thats not a problem. A hack of that sort is exactly what I am looking for ^^
I know I could just get some earphones with inbuilt mic but If im going to do that, I might as well get my phone fixed instead
bump?
Anyone?
why don't you simply repair it? Or you like your phone being crippled in this way...
Im out of town and in a place where i cant find a reliable place to fix it, im going back in like 4 days. So just need a simple hack for the moment

Crackling in the ear piece?

Anyone experiencing this during calls? On my 3rd note 3 and they all have this. Could it be sprint? I know they are upgrading all the towers here but they been doing it a couple months now.
Sent from my SM-N900P using xda app-developers app
phyba said:
Anyone experiencing this during calls? On my 3rd note 3 and they all have this. Could it be sprint? I know they are upgrading all the towers here but they been doing it a couple months now.
Sent from my SM-N900P using xda app-developers app
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Click to collapse
No issues on my end. I have the black Note 3 if that helps.
I got the black one. It will be fine for a minute, then start making noises and crackling type sounds. But this is my 3rd note. So I was just curious if maybe it could be the network? I am gonna try a wifi Call and see if it's different
Sent from my SM-N900P using xda app-developers app
phyba said:
I got the black one. It will be fine for a minute, then start making noises and crackling type sounds. But this is my 3rd note. So I was just curious if maybe it could be the network? I am gonna try a wifi Call and see if it's different
Sent from my SM-N900P using xda app-developers app
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Click to collapse
That's odd, Iv'e made several calls on mine since yesterday in different locations and have not had a problem. Have you rooted or tried any thing audio wise? Also is your volume at the max?
nolimit06 said:
That's odd, Iv'e made several calls on mine since yesterday in different locations and have not had a problem. Have you rooted or tried any thing audio wise? Also is your volume at the max?
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Click to collapse
Doesn't do it when I listen to the pre recorded visual Voice mail messages. And it will be fine on a call for a minute and then start acting up. I notice on my wife's Galaxy S3 that when the signal is bad and stays to break up it kinda sounds similar to what I'm hearing, just not so noticeable. I'm wondering if it's these upgrades they are doing here. Funny how pre recorded messages don't have this issue but when I'm on a call it does
Sent from my SM-N900P using xda app-developers app
Most likely a network issue. I know when they are working on towers they offload on to other towers and that causes all kind of problems. Id say give it sometime. If you have the TEP on the phone hardware issues are covered for free.
Sent from my SM-N900P using Tapatalk 4
crackly note 3 calls wtf
phyba said:
Anyone experiencing this during calls? On my 3rd note 3 and they all have this. Could it be sprint? I know they are upgrading all the towers here but they been doing it a couple months now.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
This is my second note 3, bought at best buy sprint. Calls are crackly found a article that says they having crackly calls phone issue. I'm returning this shut if it's phone defect and note network related.
KId-GONE-BAD said:
This is my second note 3, bought at best buy sprint. Calls are crackly found a article that says they having crackly calls phone issue. I'm returning this shut if it's phone defect and note network related.
Click to expand...
Click to collapse
I'm gonna wait until the end of the week to see if it goes away. what's the chances of getting 3 defective notes all with the same issue? Like I said, listening to the pre recorded voice mails that came on the phone play just fine which leads me to believe that if it were a hardware issue, it would happen when I play those messages as well but it doesn't
Sent from my SM-N900P using xda app-developers app
phyba said:
I'm gonna wait until the end of the week to see if it goes away. what's the chances of getting 3 defective notes all with the same issue? Like I said, listening to the pre recorded voice mails that came on the phone play just fine which leads me to believe that if it were a hardware issue, it would happen when I play those messages as well but it doesn't
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
It's annoying! I'm going to continue to research and see if samsung responds to this. If not i have 12 days for a full refund. And Waite for the real next big thing
KId-GONE-BAD said:
It's annoying! I'm going to continue to research and see if samsung responds to this. If not i have 12 days for a full refund. And Waite for the real next big thing
Click to expand...
Click to collapse
I know it can't be hardware because phone calls make this sound whether it's through the headpiece or the speaker phone. But music and other apps that use the speaker don't have this noise.
I'm thinking it may have something to do with the radio. May need to be updated.
If I get a 4th note and it does it then I know it's something network related. My wife's Galaxy S3 isn't as pronounced but you can kinda hear it. The note 3 is just more noticeable
Sent from my SM-N900P using xda app-developers app
My Note 3's speaker & earpiece sucks. I paid full price. It's going back for a refund........Will get a 1max if tri-band, or Mega till Note 4.
phyba said:
I got the black one. It will be fine for a minute, then start making noises and crackling type sounds. But this is my 3rd note. So I was just curious if maybe it could be the network? I am gonna try a wifi Call and see if it's different
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
Same happens for me.....
freeza said:
Same happens for me.....
Click to expand...
Click to collapse
Wondering if it's a bad radio firmware that can't be fixed with an update. I don't talk on my phone much but I don't want it to sound digitized with popping and crackling sounds
Sent from my SM-N900P using xda app-developers app
phyba said:
Wondering if it's a bad radio firmware that can't be fixed with an update. I don't talk on my phone much but I don't want it to sound digitized with popping and crackling sounds
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
Is spoke to a sprint tech today, they tell me I'm the first to call about this matter, REALLY!! I told them it's all over the blogs and Internet about bad ear piece on the note 3! No radio update, call sauna they told me or just go return the phone!!! Best buy tomorrow to return it, I can Waite a few months for something that works or even better price drop
KId-GONE-BAD said:
Is spoke to a sprint tech today, they tell me I'm the first to call about this matter, REALLY!! I told them it's all over the blogs and Internet about bad ear piece on the note 3! No radio update, call sauna they told me or just go return the phone!!! Best buy tomorrow to return it, I can Waite a few months for something that works or even better price drop
Click to expand...
Click to collapse
I'm going to do one more swap Friday when I'm off work. If it does the same thing, I'm just going to get the g2
Sent from my SM-N900P using xda app-developers app
phyba said:
I got the black one. It will be fine for a minute, then start making noises and crackling type sounds. But this is my 3rd note. So I was just curious if maybe it could be the network? I am gonna try a wifi Call and see if it's different
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
I get that, too. I have a white one.
Sent from my SM-N900P using XDA Premium 4 mobile app
Just a heads up,
I was looking at a co-workers G2 on Verizon today and heard the same cracklin' when making a call, it wasn't that way on messages or audio.
But when making a call it had the same issue. I did not try making a wifi call.
She thought it was just her who heard the noise but is super irritated now. She is looking into the LG Optimus G Pro on AT&T.
I have the same crackling irritating popping noises while making and receiving phone calls. It happens if I am using the phone earpiece, speakerphone, earbuds, and also on Bluetooth. When playing music on ear buds I do not hear the crackling and popping irritating noise. That sucks because I really like the phone but I run a business and I really need to use the device as a phone. I will definitely be returning this phone in a couple days if the issue does not get any better which I'm 99 percent sure it won't on its own.
Sent from my SM-N900P using Tapatalk now Free
I am having the same problem. chirping, garbled sounds, buzz noises, etc. Hopefully this can be fixed with a software update.
pcmanager said:
I have the same crackling irritating popping noises while making and receiving phone calls. It happens if I am using the phone earpiece, speakerphone, earbuds, and also on Bluetooth. When playing music on ear buds I do not hear the crackling and popping irritating noise. That sucks because I really like the phone but I run a business and I really need to use the device as a phone. I will definitely be returning this phone in a couple days if the issue does not get any better which I'm 99 percent sure it won't on its own.
Sent from my SM-N900P using Tapatalk now Free
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Click to collapse
I am in the situation as yourself. I also run a business and since I am on wifi 95% of the time. I already am using Line2 and for me and how I use my devices Line2 has been a life saver. Especially when I at a clients place up in the hills where there is no hope of a signal.
Hope it gets better for you and the rest of the folks out there.

Weather to buy or not to buy xperia z2?

This thred is to discuss the problems related to all faults in new xperia z2
Actully i owned a xperia sp which has many problems like
1 Ram managment
2 Touch issue
3 Not so good camera.
I have bought this phone on the 1st day of its launch and faced this problem since.
So this forum is to help those people who wanted to buy the xperia z2 but there are some problems in it. Like
1 speaker problem
2 camera quality
3 faulty manufacturing
So are these problems are only in few units or all z2 facing such problem.
So please share your experience so that other might get help to buy or to reject the xperia z2
Sent from my C5303 using XDA Premium 4 mobile app
teck_keeda said:
This thred is to discuss the problems related to all faults in new xperia z2
Actully i owned a xperia sp which has many problems like
1 Ram managment
2 Touch issue
3 Not so good camera.
I have bought this phone on the 1st day of its launch and faced this problem since.
So this forum is to help those people who wanted to buy the xperia z2 but there are some problems in it. Like
1 speaker problem
2 camera quality
3 faulty manufacturing
So are these problems are only in few units or all z2 facing such problem.
So please share your experience so that other might get help to buy or to reject the xperia z2
Sent from my C5303 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Dear 1 speaker problem because the waterproof function cover the sound
2 Camera Quality this Z2 better than those previous device like Z ultra /sp/c/E
3 faulty manufacturing -Yes this problem still not solve yet. Restart by own. force close. battery drain........(The device not Root)
My opinion for sharing. thanks:cyclops:
kkkok8051 said:
Dear 1 speaker problem because the waterproof function cover the sound
2 Camera Quality this Z2 better than those previous device like Z ultra /sp/c/E
3 faulty manufacturing -Yes this problem still not solve yet. Restart by own. force close. battery drain........(The device not Root)
My opinion for sharing. thanks:cyclops:
Click to expand...
Click to collapse
But my opinion is that as the other manufacturers like lg, samsung, htc their handset does not have that much of problem and if problem is there they solve it with ota update.
So why cant sony........
Sent from my C5303 using XDA Premium 4 mobile app
Samsung and co. have start problems too and it's just 1 or 2 %. And don't forget that not so many people have this device yet so calm down.
Gesendet von meinem GT-I9305 mit Tapatalk
But bro level of producing a defective unit is really low as compared to sony i bought 2 sp both are having identical problem, i also saw the problem with xperia z
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teck_keeda said:
But bro level of producing a defective unit is really low as compared to sony i bought 2 sp both are having identical problem, i also saw the problem with xperia z
Sent from my C5303 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
What problem did you see on the xperia Z ?
Sent from my C6603 using XDA Premium 4 mobile app
And I had two htc one x with gaps between glass and body and then a galaxy s3 without gps. Sometimes everybody has no luck but that doesn't mean the device is bad. And most faults z2 has for now can be solved by update.
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teck_keeda said:
But bro level of producing a defective unit is really low as compared to sony i bought 2 sp both are having identical problem, i also saw the problem with xperia z
Sent from my C5303 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I dont want to be rude, but this thread is pointless. What is RAM management?
First you list a potential camera problem as problem number 3. Then you instead change the numbering into "2". And doesn't faulty manufacturing which you list as problem 3 cover the other potential problems? And what do you mean by problem anyway? Speaker problem? Like is it bad sound quality... or is it low ringing sound.... or is it low volume on music....
What is the purpose of this thread? It's a phone, and you have warranty.
solwretep said:
I dont want to be rude, but this thread is pointless. What is RAM management?
First you list a potential camera problem as problem number 3. Then you instead change the numbering into "2". And doesn't faulty manufacturing which you list as problem 3 cover the other potential problems? And what do you mean by problem anyway? Speaker problem? Like is it bad sound quality... or is it low ringing sound.... or is it low volume on music....
What is the purpose of this thread? It's a phone, and you have warranty.
Click to expand...
Click to collapse
Exactly. Every manufacturer has some faulty phones. You either get a perfectly working one, which is HIGHLY likely, or you get one with some minor issue. Its the way of the world. I doubt any manufacturer has more faulty phones than the other.
solwretep said:
I dont want to be rude, but this thread is pointless. What is RAM management?
First you list a potential camera problem as problem number 3. Then you instead change the numbering into "2". And doesn't faulty manufacturing which you list as problem 3 cover the other potential problems? And what do you mean by problem anyway? Speaker problem? Like is it bad sound quality... or is it low ringing sound.... or is it low volume on music....
What is the purpose of this thread? It's a phone, and you have warranty.
Click to expand...
Click to collapse
Ram mangment is to keep the programme alive so as you can multitask easily. Every body buys the smart phone to use the multiple features of it but in xperia sp case it is not so if u want to search the web listen to music simultaneously u cannot do it one of task gets killed and it does not remains to music and browsing it also goes to gaming also the games get killed due to low ram.
This type of thing is comes under ram managment and if u spend your hard earned money about 24k in a smart phone u want some reasonable things from it as compared to other manufacturers phone.
And when u not get it u get disappointed.
Sent from my C5303 using XDA Premium 4 mobile app
SuperMarioGalaxy said:
Exactly. Every manufacturer has some faulty phones. You either get a perfectly working one, which is HIGHLY likely, or you get one with some minor issue. Its the way of the world. I doubt any manufacturer has more faulty phones than the other.
Click to expand...
Click to collapse
Yes my point is also that but how could so many problem arises from sony only why not in lg or samsung.
Go there handset thread you get one or two threads discussion about the problem. But in sony case there is a list of problems so my point is that is it really wise to purchase the phone without looking into the problem or we can discuss it and choose wisly our product.
Sent from my C5303 using XDA Premium 4 mobile app
m.pocketnow.com/2014/04/08/z2-overheating
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teck_keeda said:
m.pocketnow.com/2014/04/08/z2-overheating
Sent from my C5303 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Buy the phone and enjoy it. The only overheating issue Ive seen is when recording 4K videos. Who cares about 4K video? The quality of recording a video with a phone have other limiting factors far greater than 4K resolution. I have a panasonic SD90 1080p video camera, and the quality blows any phone cam away even if I would record at only 720P with it.
My Advice:
I think you should buy this phone. I havent got the Z2 myself, but from what Ive seen, its the best phone out there. If there is a problem, you have your warranty. There is not any greater risk in buying this phone or lets say the S5, M8 or G2...
And again, you have warranty from Sony!
Seems like most of the problems of the z2 are related to the audio side of things, its a shame really.
Sent from my SM-N9005 using xda app-developers app
just wondering even do we know for most part of the globe it's not officially released, mostly imports from Taiwan as of now, there are batches, probably by this coming May, we can tell, hoping much better overall.
Sent from my Nokia_X using Tapatalk
Yes i m also hoping that everything will be fine and z2 will be a hit.
Sent from my C5303 using XDA Premium 4 mobile app
Please don't buy Z2 although I already pre ordered but the best phone ATM is Nokia 3310, no problem no hassle.
Please don't waste your money like me.
Sent from my SM-G900F using Tapatalk
rehanraza said:
Please don't buy Z2 although I already pre ordered but the best phone ATM is Nokia 3310, no problem no hassle.
Please don't waste your money like me.
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
Can you tell why is it so?
Sent from my C5303 using XDA Premium 4 mobile app
Best Phone I've had, barring none!
rehanraza said:
Please don't buy Z2 although I already pre ordered but the best phone ATM is Nokia 3310, no problem no hassle.
Please don't waste your money like me.
Sent from my SM-G900F using Tapatalk
Click to expand...
Click to collapse
I've had the fortune of owning a Z2 since Friday and it's been a treat. I had an HTC One M7 prior and I haven't looked back. Don't get me wrong, I really enjoyed my One especially it's audio. However, the Z2's audio is not any worse in my opinion. In addition, the camera is a very pleasant improvement for me. To be honest, there's not a thing I don't like about my Z2. I'd buy it again!
richlam said:
I've had the fortune of owning a Z2 since Friday and it's been a treat. I had an HTC One M7 prior and I haven't looked back. Don't get me wrong, I really enjoyed my One especially it's audio. However, the Z2's audio is not any worse in my opinion. In addition, the camera is a very pleasant improvement for me. To be honest, there's not a thing I don't like about my Z2. I'd buy it again!
Click to expand...
Click to collapse
How is the camera quality as compaed to htc and the sound of dual speaker and can you check if on a flat surface the touch is working or not?
Sent from my C5303 using XDA Premium 4 mobile app

Microphone issues?

I have consistent problems on speakerphone with people saying they can't hear me. I had a bear motion slim case on it but I'm not clear if that is creating any issues. Is there a hidden microphone anywhere that the case may be covering? Or do I need a warranty replacement?
Sent from my SM-G900T using Tapatalk
It's weird, I've had certain people tell me this as well but others can hear me fine. Not sure what's going on, but I know that when I'm talking with someone who has trouble hearing me, if I put in my headphones it solves the problem. Maybe something to do with noise cancellation/echo reduction?
Do you have a case on or anything? I only have the issue on speakerphone.
Sent from my SM-G900T using Tapatalk
my girlfriend constantly nags about it when shes on speakerphone that i sound like im far away idk what it is
Bump. I tested with skype audio test last night with no issues. I can't figure out if there is really an issue
Sent from my SM-G900T using Tapatalk
Stop trying to find issues where there isn't. The speaker on this device is horrible, so who would actually persistently talk using it
Sent from my SM-G900T using xda app-developers app
That makes zero sense. Especially since I'm referring to the microphone
Sent from my SM-G900T using Tapatalk
km8j said:
That makes zero sense. Especially since I'm referring to the microphone
Sent from my SM-G900T using Tapatalk
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Go get a refurbished one then
Sent from my SM-G900T using xda app-developers app
I get the same complaint. Not sure why. My case doesn't cover the microphone from what I can tell
Sent from my SM-G900T using xda app-developers app
I've been messing around with this more and it seems like the bottom mic on my device is really directional in the sense that it only seems to pick up audible sound when you talk right into it. It's definitely barely picking up anything when the phone is held normally as if for a call. The speakerphone mic seems to work fine.
EDIT: I finally took it back to the store and swapped it out for a new one. It was definitely a hardware issue as my new one sounds much better.
Same issue here and I'm not using a case.
On speakerphone only, I get complaints every single time that people can't hear me to the point where I have to switch back to handheld.
Noise reduction currently off but it's the same either way. Gonna pop into Tmobile on the way home and see what they say.
Anyone else get a warranty replacement?
Sent from my SM-G900T using Tapatalk
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Sent from my SM-G900T using Tapatalk
km8j said:
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Sent from my SM-G900T using Tapatalk
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anyone?
I would like to know also
Sent from my SM-G900T using XDA Free mobile app
Go into voice recorder and be sure the microphone setting is set to 'normal'.
Sent from my SM-G900T using XDA Free mobile app
For those who have a problem with this, I've been dealing with this issue since day 1. It seems to be a T-mobile problem and NOT a problem with the phone itself.
The software is set up as half-duplex and not full-duplex as it should.
That means that if the person on the other end of the line is talking or making noise and you start talking, they're not going to be able to hear you. I've tried this with my phone and a replacement phone. Same thing happened. That means that you will continuously cut in and out.
I'm currently talking to T-mobile and they have a ticket open with me to work with developers on the issue. I have no idea what happened but, as someone who uses speakerphone all the time, it's a MAJOR pain.
If anyone has more experience with this sort of issue, I'd love to hear it.
Hi Guys,
I'm having a problem along the same lines. I moved to Tmo a month or so ago when the S5 came out (ported from Sprint). The first couple of days I had great coverage but intermittently when I talked to someone, they'd tell me it sounded like I was in a tin can. At times it was hollow or echo-y. It kind of stopped, but then started up again. To me, everything sounds perfect. Now, randomly when I talk to someone, sometimes they can hear me without any problem, and sometimes they can barely understand me because of so much feedback coming through (even though I can hear them perfectly).
Tmo gave me a new sim card to use and said to wipe my cache to make sure everything was good. I did that and it worked great for about a day. Now, it's random again. I call land line and it sounds like I'm in a tin can and when they talk it's lots of feedback. I call friend on att and they have loads of feedback when they talk but perfectly fine on my end. I called someone on Tmo and had the HD appear on the call and it sounded like he was talking through a pillow.
It's so weird I can't figure out what's going on, but it's getting really annoying trying to talk to someone and end up calling them multiple times just to see if I can get a clear connection.
Bluetooth in my car seems to work perfectly for each end, though.
I'm on stock rom, rooted w/ philz recovery, and have not updated to the new ANES.
I don't use a case.
Wondering if that would help out.
Check this out might explain the mic issue
http://www.nxpsoftware.com/press/nx...g-lifevibes-voiceexperience-in-the-galaxy-s5/

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