Hi guys,
I am having a very frustrating problem with my S3. I had the google.process.gapps stopping randomly for a few days, but that wasn't more than an annoyance. Last night, my battery run out and when I plugged my S3 it in and turned it on, all hell broke loose. Starting with the lock screen I have been getting non-stop "Unfortunately X has stopped" with X being anything from LogsProvider, NfcService, ContextProvider, SysScope and the already mentioned google.process.gapps. As long as I stay on the lock screen I can click these away...eventually. If I try to go into Settings or in the normal screen I get another batch of those messages, but this time the SysScope one, just keeps coming and coming and coming, so that I can't do absolutely anything. I have tried the same in Safe Mode but there wasn't any change.
Please tell me there is something I can do, other than a factory wipe.
CoolBreeze83 said:
Hi guys,
I am having a very frustrating problem with my S3. I had the google.process.gapps stopping randomly for a few days, but that wasn't more than an annoyance. Last night, my battery run out and when I plugged my S3 it in and turned it on, all hell broke loose. Starting with the lock screen I have been getting non-stop "Unfortunately X has stopped" with X being anything from LogsProvider, NfcService, ContextProvider, SysScope and the already mentioned google.process.gapps. As long as I stay on the lock screen I can click these away...eventually. If I try to go into Settings or in the normal screen I get another batch of those messages, but this time the SysScope one, just keeps coming and coming and coming, so that I can't do absolutely anything. I have tried the same in Safe Mode but there wasn't any change.
Please tell me there is something I can do, other than a factory wipe.
Click to expand...
Click to collapse
Do a factory wipe.
As above, try a wipe first -but letting your battery run out can corrupt a partition. You may need to reflash your firmware.
Sent from my GT-I9300 using Tapatalk
Related
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
kameisama said:
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
Click to expand...
Click to collapse
Time to take it in and get a new one.....
Same problem here phone started b not coming out of lock mode. Backlight is on but no display on screen (if i tilt the screen left and right i can see light coming from behind) did about 6 hard resets and still same problem. also power button works whenever it wants to. this phone sucks @ss, i want my mogul back. on a second note my replacement will be here on wednesday.
Touch Pro stock rom purchased back in nov when it came out
yeah, i've had the same problem, i found if i hit my phone on the back or side and then batter pull and hit the soft reset while off, not the power button to turn it back on, it comes back on with color on the screen not just blank black screen with backlight, this works mostly every time, but when it doesn't, i just hold the power button down and do battery pull and hit the power button and it works, its like its got a combo of things you have to do before it works.. weird
Boot Up
I have also had similar problems. I for some reason sometimes have to remove my SD card and boot up without it for some reason. Not all the time, but every once in a blue moon. Not too sure how that affects anything, but you may try that too.
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Mayonesa said:
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Click to expand...
Click to collapse
Have you tried re flashing the ROM?
it wasnt HTC's fault for your phone's not booting...thats what happens when u try to mess with the hardware too much and you dont know what your doing
Would you want to sell???
Reboot Brick HTC process
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
hey thanks plain ole dumb, it works now.
man I thought it was over.
thanks again
So I have been using Omega v12 (23/09/2013) on my Galaxy S4 i9505 for a week or so absolutely no problems what so ever.
Then last night my phone just ran out of battery and safely shut down when I plugged it in and turned it on everything seemed fine until it got to the lock screen it was quite unresponsive and once i unlocked it the screen was black but showing the notification bar and it keeps bringing up a dialog box saying gmail has stopped working which once you press it it reboots. one time it said system UI has stopped working.
I can pull down the notification bar but i cannot do anything in there if you try to get to settings or for example turn bluetooth off it reboots. i was able to get the multitask menu up once where i could access google search and it allowed me to browse the web it even opened chrome but as soon as i closed it it rebooted again.
I really dont want to wipe data, keep that as my last option.
I have not seen anyone else with a similar problem i have seen a few people have 'system ui' crashes but they seem unrelated.
They were talking about installing something called '3Minit Framework'. I have no idea about this or what it does and i don't know how i would get it onto my phone, I have not tried to see if i can plug it into the computer and copy data i might try that when i get home from work...
On a different thread it was suggested to just reinstall from zip without wiping data. It didn't work.
I would like to maybe try flashing a different kernel but I don't know if right at this stage its safe to do so or even if it will make any difference?
If yes, what kernel would you guys suggest???
Any assistance would be much appreciated!
So I have been using Omega v12 (23/09/2013) on my Galaxy S4 i9505 for a week or so absolutely no problems what so ever.
Then last night my phone just ran out of battery and safely shut down when I plugged it in and turned it on everything seemed fine until it got to the lock screen it was quite unresponsive and once i unlocked it the screen was black but showing the notification bar and it keeps bringing up a dialog box saying gmail has stopped working which once you press it it reboots. one time it said system UI has stopped working.
I can pull down the notification bar but i cannot do anything in there if you try to get to settings or for example turn bluetooth off it reboots. i was able to get the multitask menu up once where i could access google search and it allowed me to browse the web it even opened chrome but as soon as i closed it it rebooted again.
I really don't want to wipe data, keep that as my last option.
I have not seen anyone else with a similar problem i have seen a few people have 'system ui' crashes but they seem unrelated.
They were talking about installing something called '3Minit Framework'. I have no idea about this or what it does and i don't know how i would get it onto my phone, I have not tried to see if i can plug it into the computer and copy data i might try that when i get home from work...
On a different thread it was suggested to just reinstall from zip without wiping data. It didn't work.
I would like to maybe try flashing a different kernel but I don't know if right at this stage its safe to do so or even if it will make any difference?
If yes, what kernel would you guys suggest???
Any assistance would be much appreciated!
inthestarrysky said:
So I have been using Omega v12 (23/09/2013) on my Galaxy S4 i9505 for a week or so absolutely no problems what so ever.
Then last night my phone just ran out of battery and safely shut down when I plugged it in and turned it on everything seemed fine until it got to the lock screen it was quite unresponsive and once i unlocked it the screen was black but showing the notification bar and it keeps bringing up a dialog box saying gmail has stopped working which once you press it it reboots. one time it said system UI has stopped working.
I can pull down the notification bar but i cannot do anything in there if you try to get to settings or for example turn bluetooth off it reboots. i was able to get the multitask menu up once where i could access google search and it allowed me to browse the web it even opened chrome but as soon as i closed it it rebooted again.
I really don't want to wipe data, keep that as my last option.
I have not seen anyone else with a similar problem i have seen a few people have 'system ui' crashes but they seem unrelated.
They were talking about installing something called '3Minit Framework'. I have no idea about this or what it does and i don't know how i would get it onto my phone, I have not tried to see if i can plug it into the computer and copy data i might try that when i get home from work...
On a different thread it was suggested to just reinstall from zip without wiping data. It didn't work.
I would like to maybe try flashing a different kernel but I don't know if right at this stage its safe to do so or even if it will make any difference?
If yes, what kernel would you guys suggest???
Any assistance would be much appreciated!
Click to expand...
Click to collapse
try wiping dalvik cache and cache
for kernels you should try yourself
OK, this is really weird - after getting the 4.2.2 update, my phone reboots itself every night, not 100% sure it's exactly the same time, but it's been while sitting in my pocket or on the table, not even in use. At first I assumed it was Zooper, which I had installed right after the update, but I disabled it yesterday and got the reboot again tonight.
I even checked my Tasker to make sure some auto-reboot profile hadn't installed itself!
Any hints about how to diagnose this? Do I have no choice but to remove apps one by one? Most of the apps I run are the same ones I run on my TF300 tablet which also has 4.2.2, so don't know if it could be an app.
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
PhysicalEd said:
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
Click to expand...
Click to collapse
the Factory reset will erase all ur Apps and will stay in 4.2.2 ......
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
PhysicalEd said:
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
Click to expand...
Click to collapse
The update may have screwed up somewhere in the middle, you could try to re-ruu your phone or unlock the bootloader and flash a custom rom, also the thing about the power button not putting the phone to sleep or doing anything than reboot on long press happened to me on each and every custom rom and I never did any OTA, got my phone, unlocked bootloader and flash away from sense, my hboot is still the one that it came with, but for me that thing happens really randomly, like once every 1 or 2 weeks, and when that happens for me the volume buttons stop working also till reboot, I was thinking I was the only one facing it so I kinda decided not to talk about that as I saw no one say anything about it, but I am also one of those for who the phone turns off exactly when my phone goes to 6% battery whatever I do, on whatever rom I am and even in the recovery, so I was thinking that maybe vodafone modified something on it, that's an other reason I didn't say anything about the buttons becoming unresponsive...
So what I would recommend is to re-ruu your phone or go to a custom rom (or if none solves anything the phone may have some kind of hard brick).
Just to help out anyone else who ever has this problem.
It was not location services.
I can see clearly in two logs an HTC process crashing. This seems to cause a cascade that leads to reboot.
I contacted HTC tech support, they suggested I boot up in a recovery mode and try to wipe data cache. They were surprised to find that attempting to do that caused a reboot.
So as Ranomez suggests above, they want me to re-do the update with the RUU when they release it, which they said would be "soon" last weekend.
On the other hand, my battery life after this update is fantastic, so I've decided I can live with this to not have to worry about recharging by mid-afternoon!
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
UPDATE: I'm an idiot / Samsung's instructions on how to do a hard reset are awful.
I decided to Google how to do a hard reset and discovered that when in the Recovery Menu, you need to hold down the Power button to choose an option (Samsung's instructions just tell you to press the Power button until you highlight what you want and I assumed it would automatically choose that after a few seconds because the phone would restart for me). Watch is now factory reset and so far the screen issue appears to be resolved. Another four hours of transferring music it is then.
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
allow to power down
BOZG said:
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
Click to expand...
Click to collapse
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
theroblog.com said:
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
Click to expand...
Click to collapse
samsung gear s screen on and off..looping
There you go. Not much to read there though as it's just me and OP. The problem re-emerged for me after a few days again so I was forced to do another hard reset to actually use the watch. I noticed it when I woke up in the morning and noticed that another update had been pushed to the Gear app. That's twice now that this has happened shortly or immediately after the Gear app was updated.
I haven't been able to uninstall an app / change clock face to see if it works as the watch is completely unusable when it happens to me. The Gear app registers that it's connected but it's impossible to change anything from there either and if I turn the watch off and back on again, the Gear app will no longer connect.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Not sure if I've actually tried letting the battery drain. I'll try that the next time it happens (if it happens).
I had the same problem after the update, a reboot didn't solve the problem. Eventually the battery drained. After a recharge most is fine but I never know which watch face will suddenly appear.
Same issue again. Didn't see the Gear app updating but there was an update released the day before. Going to switch off auto-updates and see if it definitely the problem. Just seems too coincidental that this problem starts right after an update is released for the Gear App.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Started doing it again yesterday so let the battery die and charged it fully and it didn't help. Left it on the box overnight and brought it to a Samsung Service Centre this morning and of course it was working again when I took it out of the box! Left it with them anyway so I'll see what happens.
I've had my Gear S a few weeks and it has also started doing this, I will give some of the suggestions here a go.....
EDIT: So opening the Gear Manager App once Bluetooth was connected brought my Gear S back to life. Phew!
It's only entered this state after I turned it off at night and then turned it back on in the morning - so it had been off roughly 8 hours. Upon turning it on the screen would cycle from the right time and notification numbers and the wrong time and wrong notification numbers too off again.
@ BOZG - Just wondering if you got your S back yet and if so, were they able to tell you what was causing this on/off problem. Mine just started doing it yesterday.
Also, how did you find the "Samsung Service Centre"?
holding the screen seems to cause it...
Had to send mine to Samsung for a new charging cradle and they updated the software to latest, when i got it back it seemed fine. Then i was messing about with it and was holding the screen to my chest for a while and that seemed to cause it to happen. It seems to be the screens gets too much activation and it flips out. I think this is what started the problem last time it happened.1
Switching to power saving mode seems to fix it for me... have to wait until it gets low on battery and when the low bat warning comes on, switch then... leave for a bit then switch back to normal.
I called Samsung Thursday and they sent me a UPS label and told me to send the watch, charging cradle and AC charging cord back in for service. She told me it takes about 7-14 days. We shall see.
Happy to have found this. </rant>I'm starting to get enough of this Samsung stuff. I had the note 2 and now I have the note 4 and gear S. That is mote then 1000 euro of equipment. And today when I tried the restore to fix this, both the phone and the watch rebooted. Crazy that they can not build good software and hardware for this price. </rant>
To me it seems that is freezes somehow when this happens. It kept jumping back to 22:10 time and changed to the watch-face and settings keep rolling back. It seems to happen to me, when the watch is off for some hours. The samsung way... no update to fix this.
solved for me
hi first of all sorry if i do any mistakes because English is not my language
i had similar problem and i found the solution at least in my case . THE PROBLEM IS NOT WITH THE GEAR S
all was ok using 4.4.2 kitkat on my note 3 before few months i upgrade with lollipop 5 official from sammobile via odin
from that moment the problems begin with the reconnection of the gear with the note
long time to connect and no auto reconnection only manual by turning off-on the bluetooth
i was boring to do format to the note3 so i left it as it
few weeks ago probably of gear manager update the gear start freezing and the screen turning on and off
first i do a factory reset and the gear was ok for a while but after it do the same but the next time the screen was not ok the colors was different so i send to service in Athens
the service in Athens is very fast and very helpful , is one of the reasons that i will difficult go with other manufacture , so they return me the gear saying that they change the motherboard and now there is new imei
but the gear that they send me was brand new except the band and the box. BUT after some time the same problem ..... i call them and they tell me to send it back so i send it and i receive it again but this time the say that the watch is ok
GUESS NOW .... i turn it on and after a while of the connection with my note AGAIN the same problem the screen on and off and freezing plus was overheat underneath
i was ready to call them and to say few words but they was closed ..... then i search the net and i found this post and i thing probably is not the gear the problem ,no hardware problem, i decide to do a test
i download the last working rom to my phone 4.4.2 and magically the problem disappears .... but now there is a software update on my phone lollipop 5 so i do the update and i was ready if the phone cause again the same problem
to return and stay with 4.4.2 But now all is ok the problem solved .... now is more of 24h and all are ok
i hope this will work for you also
Same problem
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
JALUK said:
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
Click to expand...
Click to collapse
Ok but doing a downgrade and all working ok you can do update again.... i am not with 4.4.2 i went to the latest 5.0 for me now and all are ok.
Maybe something was wrong with the update procedure.
UPDATE
the touch function of the 2nd gear stop working so i send it back and they send me new device
for a few days all was ok . But today when i restart the phone while the gear was disconnected the problem with screen turning on repeatedly appears again .
for sure is not problem of the gear , this is the 3rd device in my hands, something is wrong with the gear manager software .
i have also reconnection problems .... if the phone is far away and they lost Bluetooth connection the most of the times i must reconnect manually , the gear say disconnected but the note think is still connected
I wonder has anyone tried to reset the watch as a stand alone device and see if the problem happens? I know you might lose a lot of the blue tooth functionality but I think I will test it and see if the problem still happens.