[Q] [help][PLAYSTORE AND HANGOUT NOT WORKING !!! - Moto E Q&A, Help & Troubleshooting

From the first boot itself after seting google account ...the playstore and hangout didn work....
playstore-no connection & hangout-can't connect to google....havent inserted the sim ...is that the problem??
I followed following instructions:
a. Go to Settings > Apps.
Scroll to All apps and then scroll down to “Google Play Store” app.
Open the app details and tap on the “Force stop” button.
Then, tap on the “Clear cache” button.
and reinstalled and done factory reset .....
help me plzzzzzzzzz

Just factory reset one more time.
Add your google account. Make sure you're connected to the internet.
Once the phone boots up, 1st thing you need to do is update "google play services" from play store.
Once that is done you'll be able to update all google apps.
Hope this works. All the best !

Still the same !!!
Hetalk said:
Just factory reset one more time.
Add your google account. Make sure you're connected to the internet.
Once the phone boots up, 1st thing you need to do is update "google play services" from play store.
Once that is done you'll be able to update all google apps.
Hope this works. All the best !
Click to expand...
Click to collapse
i have factory resetted the phone 3 times now !!! cleard cache and deleted data...removed account and restarted but still it cant access playstore ......worked with mobile data sometime before ....then again d same....cant access through wifi n cant add account through wifi at boot...tried to update playstore n services via pc...still it works sometimes on mobile data...and most important thing is it loads for very long time n some time no connection...and we can search the apps from the search button of the app...please don't ignore......plzzzzz help.....

Related

[Q] Google Play Not working

Guys
I have galaxy s2 device updated to ICS 4.0.3. It is a Non Rooted phone. Now my google play has stopped working saying some "Server Error" . the retry option is also not working. I have tries factory reset method, tries with market enabler, reflashing of gapps 0429 version. Nothing works for me. I have lost all my apps after factory reset .
Pls help me out guys.
THanks in advance
Regards
Deepak
Got to system settings- apps- all apps tab- select Play Store and delete cache and data. Then select Google Services Framework and clear data and cache there as well. Reboot! Check if it fixes the problem.
If the above steps doesn't work, then remove your Google account and then perform the above steps again and reboot. Add your Google account back and check if the problem has been resolved.
Sent from a GT-I9100 having a mind of its own
I tried all these stuff you have mentioned. But nothing worked. At last i had to do the factory reset . Now its working. But anyways thank you very much for your reply
ares05 said:
Got to system settings- apps- all apps tab- select Play Store and delete cache and data. Then select Google Services Framework and clear data and cache there as well. Reboot! Check if it fixes the problem.
If the above steps doesn't work, then remove your Google account and then perform the above steps again and reboot. Add your Google account back and check if the problem has been resolved.
Sent from a GT-I9100 having a mind of its own
Click to expand...
Click to collapse

How to fix: Can't establish a reliable connection to the server

Yesterday i flashed new kernel and the google play did the "No connection" error.
I tried many options excluding factory reset, it was the last option to try.
I tried clear data and catch of the play store and the google play services and it didn't fix it.
I tried to fix permission in the recovery, to remove the google account and when I tried to enter the account again, the phone shows me the error: "Can't establish a reliable connection to the server".
I tested many fixes that I saw on the internet but again WITHOUT FACTORY RESET.
I tried many things myself, and wow!! I tried to find an option how to fix it!!!
I decided to show you the option!
Let's start!
1. When the message appears ( ^^up to this^^ ) click on the next button.
2. Now if you will click on the log in button, it will show you the error again. So click on the register button. Enter any details you want, it will not help you in the future. Now when you finish to enter the details, go to the google play, it's will works now!!
3. Now go to the settings app, and remove the account you added last minute.
4. Press on the add account bottom and click on the google icon. Now you can add your google account without any error!!!
Enjoy !!
Which ever username I enter it says it is not available.
same problem
sirius_gamer said:
Which ever username I enter it says it is not available.
Click to expand...
Click to collapse
same problem
just flashed 6.2.b.0.200 and i cant log in to my google account nor google play or gtalk.
syed sono said:
same problem
just flashed 6.2.b.0.200 and i cant log in to my google account nor google play or gtalk.
Click to expand...
Click to collapse
There was a problem with PTCL actually. Dont know what they were doing -_- Just wait for a few days it'll get resolved automatically.
Sent from my Xperia S using Tapatalk 2
I think I found another option to fix it, just to go to the host file and delete it.
After it to do a reboot and that's it.
try this
my signature

[Q] Unfortunately Google Account Manager has stopped

Hello guys,i know i think it's a kind of repost but i got few diffrent case,so i few months ago i can't download any app on playstore no matter how big is my storage space,no matter how small the app size is,it kept showing "insufficient space on the device" message,then recently i installed Clash of Clans,i already had an account which had been registered (google account),so i wanted to sign in,tried to sign in with my g account but i can't,it shows google games login like "connecting" and it's dissapear afterwards,nothing happend,still not signed in because my account won't load (still on the tutorial),i tried to troubleshoot,i restarted the phone,updated the google play service manually (ofc because the playstore won't download) then tried to update the google play games,and nothing works,then i checked settings,and tried to add exiting google account and it shows "UNFORTUNATELY,GOOGLE ACCOUNT MANAGER HAS STOPPED",so i tried to uninstall the update of google play service,but it shows another process that stopped when i tried to add new account,i tried to google,MANY TIMES,i tried their advices,solutions,but nothing work,before doing the last way (factory reset) anyone got idea how to fix this? please anyway i also tried to clear cache,clear dalvik cache,clear playstore data,clear playstore cache,clear play service cache,and play service data,i also tried to clear Google Account Manager cache and data,tried to clear Clash of Clans cache and data,but nothing work! anyone have better idea? Thanks before,and Sorry for my bad english
im running Android 4.2.2
i downloaded the latest google play service which the version is 7.5.71
my playstore version is 5.6.6
my google play games version is 3.0.11
i downloaded Clash of Clans by mobogenie and it's the recent version
yes it is rooted already
kelvinvalencio said:
Hello guys,i know i think it's a kind of repost but i got few diffrent case,so i few months ago i can't download any app on playstore no matter how big is my storage space,no matter how small the app size is,it kept showing "insufficient space on the device" message,then recently i installed Clash of Clans,i already had an account which had been registered (google account),so i wanted to sign in,tried to sign in with my g account but i can't,it shows google games login like "connecting" and it's dissapear afterwards,nothing happend,still not signed in because my account won't load (still on the tutorial),i tried to troubleshoot,i restarted the phone,updated the google play service manually (ofc because the playstore won't download) then tried to update the google play games,and nothing works,then i checked settings,and tried to add exiting google account and it shows "UNFORTUNATELY,GOOGLE ACCOUNT MANAGER HAS STOPPED",so i tried to uninstall the update of google play service,but it shows another process that stopped when i tried to add new account,i tried to google,MANY TIMES,i tried their advices,solutions,but nothing work,before doing the last way (factory reset) anyone got idea how to fix this? please anyway i also tried to clear cache,clear dalvik cache,clear playstore data,clear playstore cache,clear play service cache,and play service data,i also tried to clear Google Account Manager cache and data,tried to clear Clash of Clans cache and data,but nothing work! anyone have better idea? Thanks before,and Sorry for my bad english
im running Android 4.2.2
i downloaded the latest google play service which the version is 7.5.71
my playstore version is 5.6.6
my google play games version is 3.0.11
i downloaded Clash of Clans by mobogenie and it's the recent version
yes it is rooted already
Click to expand...
Click to collapse
little (q) did you freeze any system app >?
you can try these
1. go to Settings -> Application manager -> ALL, find 'Google Play Store' and select it - Clear cache, if that doesn't work Clear data, if that doesn't work Force stop; if that doesn't work Uninstall updates (restart the phone between each intermediate step)
2. go to Settings -> Application manager -> ALL, find 'Google Services Framework' and select it - Clear data, if that doesn't work Force stop
3. go to Settings -> Application manager -> press the Menu button -> select 'Reset app preferences'
4. go to Settings -> Application manager -> ALL; scroll to the very bottom of the list and see if 'Downloads' is disabled - if it is, Enable it; also see if 'Google Account Manager' is disabled and if it is Enable it
5. go to Settings, find the Accounts group, select Google, select your Gmail address then select the 'Remove account' button. Restart the phone then add your Google account back.

Google play and google account problem.. PLEASE HELP!

Hi..
I have had this problem since I bought my Wifi-only LG G Pad 7 tablet (v400)*
android version 4.4.2
Here's what's going on.. When I sign in a new Google account.. I type my Email address.. Press next and then it shows loading (or the moving line) forever.. I somehow managed to sing in.. When opening Play Store it gives me all the apps and stuff.. When I press install it shows the download notification and nothing happens.. It keeps saying "downloading" forever.. It's not a WiFi issue.. Tens of Android devices I have tried on the same Wifi and they never had any of these issues..*
When I open a VPN app (Hotspot Shield) everything works as it should.. It signs in and downloads perfectly.. But I can't connect to a VPN every time I need to download/update an app.. Here's the things that I have tried so far.. BTW I tried EVERYTHING!!
1) Cleared Data and cache of Play Store and every single Google app..
2) Factory Reset the tablet..
3) Deleted the hosts file (system/etc/hosts) and tried to edit it (put # before the lines)
4) I even installed CM12.1 (two different ROMs) and different GApps.. With wiping everything .. And the same issue happened!!!
5) Tried to play a little with Market Unlocker app..*
PLEASE PLEASE give me suggestions.. I really need to solve this forever.. Thanks in advance..*
Kindly press thanks if I helped

Android 6 - Vodafone Smart Mini 7

I don't know what happened, I noticed an update to Google APP on my phone and now everytime I restart my phone It asks for me to choose my Google Backup Account and after that when I open apps like GMAIL, Google Maps, Google Play Store I need to login and setup everything again like "A first Time".
Can anyone help me please?
I already did a factory reset and the problem remains.
[email protected]
mrchmod said:
I don't know what happened, I noticed an update to Google APP on my phone and now everytime I restart my phone It asks for me to choose my Google Backup Account and after that when I open apps like GMAIL, Google Maps, Google Play Store I need to login and setup everything again like "A first Time".
Can anyone help me please?
I already did a factory reset and the problem remains.
[email protected]
Click to expand...
Click to collapse
Check your settings for google on your device, also make sure you dis not block your account u are using for the backup account.

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