[Q] Moto E usually drops call - Moto E Q&A, Help & Troubleshooting

Hey there !!
Service Provider : 1) Idea 2) Tata DoCoMo
3G : 1) Off 2) On
I am facing call drop issue in the MOTO E. Its not the service issue as I am using both service providers for more than 2 years without a problem.
So is there any call drop issue with MOTO E ?
Anybody else facing the same issue ? Or I got faulty phone. Please help !!

Solution
yaaraa said:
Hey there !!
Service Provider : 1) Idea 2) Tata DoCoMo
3G : 1) Off 2) On
I am facing call drop issue in the MOTO E. Its not the service issue as I am using both service providers for more than 2 years without a problem.
So is there any call drop issue with MOTO E ?
Anybody else facing the same issue ? Or I got faulty phone. Please help !!
Click to expand...
Click to collapse
Yup I Got this problem but while i given my device to my brother for some times around a week he was using 1) Reliance GSM 2) Vodafone GSM. | 3G on Sim 1)
But in my Hand i didn't faced Such issue on the same Device. 1) Reliance 2) Airtel. 3G on Sim 1)
__________________________________________
So i guess that's might be service provider issue.
Solution- Go to your nearest service provider store and ask them to replace sim card with the same no. (Some sim cards are have such problems):good:
i will suggest u to change first tata docomo (because i had faced such problem in docomo earlier.)
__________________________________________
NOTE: if ur device goes freeze and lost wifi and all other network connectivity then replace your device - Device issue.

Another culprit may be some call recording application.
It happened to my Mother's phone once.
Please, remove any such suspicious application, clear cache and dalvik and reboot. Everything should work fine.

jitz_ said:
Yup I Got this problem but while i given my device to my brother for some times around a week he was using 1) Reliance GSM 2) Vodafone GSM. | 3G on Sim 1)
But in my Hand i didn't faced Such issue on the same Device. 1) Reliance 2) Airtel. 3G on Sim 1)
__________________________________________
So i guess that's might be service provider issue.
Solution- Go to your nearest service provider store and ask them to replace sim card with the same no. (Some sim cards are have such problems):good:
i will suggest u to change first tata docomo (because i had faced such problem in docomo earlier.)
__________________________________________
NOTE: if ur device goes freeze and lost wifi and all other network connectivity then replace your device - Device issue.
Click to expand...
Click to collapse
It could be network+phone (combination) issue as I said I have used this combination of network in a different phone without any problem.
I converted the SIM to microsim by myself so it could also be the issue.

mahastat said:
Another culprit may be some call recording application.
It happened to my Mother's phone once.
Please, remove any such suspicious application, clear cache and dalvik and reboot. Everything should work fine.
Click to expand...
Click to collapse
I checked it and did not found any recording software running.

yaaraa said:
I checked it and did not found any recording software running.
Click to expand...
Click to collapse
Run Both Sim @ 2G Network Mod

Okay now I know...Settings - Dual sim settings - priority - voice... It solved my problem. Last two weeks not a single call was dropped.
Thank you guys for your help.:thumbup:

jitz_ said:
Run Both Sim @ 2G Network Mod
Click to expand...
Click to collapse
Man I paid for 3G so really don't wanna 2G. .. I turn on data whenever I use internet otherwise I turn it off.
Sent from my XT1022 using XDA Free mobile app

yaaraa said:
Man I paid for 3G so really don't wanna 2G. .. I turn on data whenever I use internet otherwise I turn it off.
Sent from my XT1022 using XDA Free mobile app
Click to expand...
Click to collapse
Just Replace ur Device or Flash it with stock Rom _

Related

[Q] airtel 3g problem

I'm from Pune,India & i have Samsung Galaxy ace GT-S5830 and i use Airtel sim card..Recently i activated airtel 3g in my cell by recharging with 101 RS/- but problem is Even after waiting for 4 hrs i still get Edge signal..
Now i tried the same 3g activated airtel sim in my Samsung Galaxy 3 bt here i immediately got 3g signal in same area!!I called customer care bt still i didnt got any help went to Airtel Relationship Center but still same repsonse..
Finally someone told me that there might be problem in my cell,but for that i chked Idea 3g in my cell in same area .. and i was shoked to see it worked i got 3g signal in same cell Even vadofone 3g worked.So one thing for sure problem is with Sim not with cell..
So i Wanted to know the Solution for this..or will i have to take a new Airtel sim again,which i really dont want to do bcozz i really like my current cell number
vj1 said:
I'm from Pune,India & i have Samsung Galaxy ace GT-S5830 and i use Airtel sim card..Recently i activated airtel 3g in my cell by recharging with 101 RS/- but problem is Even after waiting for 4 hrs i still get Edge signal..
Now i tried the same 3g activated airtel sim in my Samsung Galaxy 3 bt here i immediately got 3g signal in same area!!I called customer care bt still i didnt got any help went to Airtel Relationship Center but still same repsonse..
Finally someone told me that there might be problem in my cell,but for that i chked Idea 3g in my cell in same area .. and i was shoked to see it worked i got 3g signal in same cell Even vadofone 3g worked.So one thing for sure problem is with Sim not with cell..
So i Wanted to know the Solution for this..or will i have to take a new Airtel sim again,which i really dont want to do bcozz i really like my current cell number
Click to expand...
Click to collapse
Check your Apn settings. That has been spread all over this forum with the same problem
Sent from my GT-S5830 using XDA App
Jekle_Ace said:
Check your Apn settings. That has been spread all over this forum with the same problem
Sent from my GT-S5830 using XDA App
Click to expand...
Click to collapse
well i have this apn settings :
name: Airtel
Apn : airtelgrps.com
rest all fields blank!!! and this settings almost everyone does for 3g even Customer care told me the same but still no Success...
vj1 said:
well i have this apn settings :
name: Airtel
Apn : airtelgrps.com
rest all fields blank!!! and this settings almost everyone does for 3g even Customer care told me the same but still no Success...
Click to expand...
Click to collapse
APN is right..
what abt the following setting?
Settings - Wireless and network - Mobile network - Network mode?
forall.sri said:
APN is right..
what abt the following setting?
Settings - Wireless and network - Mobile network - Network mode?
Click to expand...
Click to collapse
In Samsung galaxy ace there is no Network mode option once u go in Mobile network there is an option named "Use only 2g network " which for using 3g we just have to Untick it!!
In the latest update in India which is DDKQ5, there is network mode.. pls check my screenshot
hi am using spice mi-350n dual sim 3G android phone
i recently activated 3g on my sim and activate 3g plan also
i put network mode only wcdma but i cant get conection (my network also show
3G network )
and when i select gsm mode i get connection with E.
please help me what can i do...?
type *#*#4636#*#* in your dialler.a new menu will open.select phone information and scroll down.select set preffered network type and select WCDMA only.U r done..!!

[Q] Dual sim chinese S3 clone roaming problem

Hi
My phone is Star OneM92 dual sim Chinese S3 clone running 4.1
I'm experiencing a problem with my Virgin (UK) sim. The phone is automatically throwing it in to roaming mode. The "r" sign comes up at the signal bar.
I've checked with Virgin and they confirm no roaming charges apply as its a domestic sim. Of course when I told them the phone is copy they immediatly threw a fit and I got a lecture how I should never of you one in the first place.
Its dam annoying when I make a call. I have to confirm I want to use a roaming sim.
I've tried different positions and other sim cards from O2 and Vodafone and they work fine.
Can anyone shed any light on to this and advise how I can get around this.
By the way, I know I shouldn't of got a clone and yes I'm a noob and all that. Apologies for my inexperience in advance
have u try using a app from playstore called network
there u can set the phone to only 2g 3g or roaming
or go into settings an sim manager then network an disable roaming
-fluffy- said:
have u try using a app from playstore called network
there u can set the phone to only 2g 3g or roaming
or go into settings an sim manager then network an disable roaming
Click to expand...
Click to collapse
Thanks,
I give it a go and get back when I have the results. In the meantime if anyone has any more info please post

SIM error/No SIM

I have Moto E XT1022 obviously. I have recently started facing an issue on my phone. I have 2 SIMS. First one is Vodafone and second one is Aircel. Vodafone is in SIM slot 1 and Aircel in SIM slot 2. After some time of usage, I lose the data option for Vodafone in the settings. There is only option to enable data for Aircel. Also, in the messaging application, the SIM1 is greyed out. I still have full signals on SIM1 and I can make and receive calls from SIM1 as well. But when I hang up, the dialer screen shows "No SIM or SIM error" at the top.
This problem occurs in ALL ROMs including custom and stock ROMs. Once data option for SIM1 is gone, I can still use 3rd party apps to enable/disable data on SIM1 but still there is no option for it in the settings. This problem can only be fixed by rebooting the phone but the option again vanishes after few minutes of usage even on a clean ROM where I have no app installed. What might be the problem?
Both my SIMS are on roaming and I have enabled data roaming on both SIMS.
See if the problem persists when you interchange the sims.
i.e. Aircel as sim1 and Vodafone as sim2.
nilanko said:
I have Moto E XT1022 obviously. I have recently started facing an issue on my phone. I have 2 SIMS. First one is Vodafone and second one is Aircel. Vodafone is in SIM slot 1 and Aircel in SIM slot 2. After some time of usage, I lose the data option for Vodafone in the settings. There is only option to enable data for Aircel. Also, in the messaging application, the SIM1 is greyed out. I still have full signals on SIM1 and I can make and receive calls from SIM1 as well. But when I hang up, the dialer screen shows "No SIM or SIM error" at the top.
This problem occurs in ALL ROMs including custom and stock ROMs. Once data option for SIM1 is gone, I can still use 3rd party apps to enable/disable data on SIM1 but still there is no option for it in the settings. This problem can only be fixed by rebooting the phone but the option again vanishes after few minutes of usage even on a clean ROM where I have no app installed. What might be the problem?
Both my SIMS are on roaming and I have enabled data roaming on both SIMS.
Click to expand...
Click to collapse
I am getting the same error too. This is so much irritating.
vikphogat said:
I am getting the same error too. This is so much irritating.
Click to expand...
Click to collapse
What might b the problem? Its on all ROMS
nilanko said:
What might b the problem? Its on all ROMS
Click to expand...
Click to collapse
maybe some glitch in cm12.1 builds. Many a times i lost incoming and outgoing voice in calls. it gets resolved after reboot.
vikphogat said:
maybe some glitch in cm12.1 builds. Many a times i lost incoming and outgoing voice in calls. it gets resolved after reboot.
Click to expand...
Click to collapse
Thing is that this problem is there in stock motorola 5.1 ROM too. I didn't use to face this before on CM. I don't know when it started. By the way, are any of your SIMs on roaming? As far as I remember, this problem started after I moved out of New Delhi and now I'm on my holidays and both my SIMs are on roaming. This problem started after that only.
nilanko said:
Thing is that this problem is there in stock motorola 5.1 ROM too. I didn't use to face this before on CM. I don't know when it started. By the way, are any of your SIMs on roaming? As far as I remember, this problem started after I moved out of New Delhi and now I'm on my holidays and both my SIMs are on roaming. This problem started after that only.
Click to expand...
Click to collapse
yeah, i have one sim in roaming. I am in New Delhi too this time. But i get this error on local sim too.
vikphogat said:
yeah, i have one sim in roaming. I am in New Delhi too this time. But i get this error on local sim too.
Click to expand...
Click to collapse
Means the data option vanishes right? Either this is a SIM problem..I mean the SIM card itself has that problem or this is related to roaming thing. Can you take the SIM on roaming out and test the phone for a few hours and check to see if this error occurs?
I also facing the same problem .. When ever i pick up incoming call it do not detect the sim on which call came .it just shows no sim card / sim error..
Sent from my XT1022 using XDA Free mobile app
I'm using moto g2. I'm also getting the same issue..."no sim or sim error"its really irritating .I'm missing my calls . hw can I fix it???? Plssss suggest the needful measures at the earliest.

Redmi 3s prime data connectivity problem

Hi, I have new redmi 3s prime. It is not able to connect on mobile data, if connect then speed is 1-2 kbps. I have 3g data but it connect on 2g. Checked internet setting no issue. Working fine on Wifi. Also same sim and setting working on other handset.. please help to solve this issue...
kmls12 said:
Hi, I have new redmi 3s prime. It is not able to connect on mobile data, if connect then speed is 1-2 kbps. I have 3g data but it connect on 2g. Checked internet setting no issue. Working fine on Wifi. Also same sim and setting working on other handset.. please help to solve this issue...
Click to expand...
Click to collapse
Try verifying your network's APN.
Google the latest one and make a new APN. ?
Sent from my ehmm... well... phone with xdw... cda... err... well I sent it, okay?
have the same issue here
Mikami15 said:
Try verifying your network's APN.
Google the latest one and make a new APN.
Sent from my ehmm... well... phone with xdw... cda... err... well I sent it, okay?
Click to expand...
Click to collapse
Yes, call your operator and require APN then change it in your settings. worked for me.
partizanovac said:
Yes, call your operator and require APN then change it in your settings. worked for me.
Click to expand...
Click to collapse
Yes , done that but issue is its not stable in 3g network , always switch to 2g. I have to select wcdma only using *#*#4636#*#* . But sometime it still drop all network.. And there is no network issue in my area other handsets working fine...
kmls12 said:
Yes , done that but issue is its not stable in 3g network , always switch to 2g. I have to select wcdma only using *#*#4636#*#* . But sometime it still drop all network.. And there is no network issue in my area other handsets working fine...
Click to expand...
Click to collapse
Yeassh..this is true i also changed the internal to force the system to use the wcdma instead..but the signal drop until there is no sim detected..
I am a new mi 3s prime user. It is not showing network. Its writing emergency calls only. What should I do??
For airtel users , I changed the sim to 4G sim (with and preferred network to “prefer LTE”) and issue is resolved.

Please help, some oreo rom without network issues

Hello,:laugh:
Can someone please suggest me some oreo based rom which doesn't have network issue. As, I'm in India with Jio & Bsnl as my two networks, and everyday once in a while bsnl stop taking calls.:crying:
I have pretty good network coverage on both networks(i.e. Jio & Bsnl).
I'm on Bootleggers rom 8.1 latest build for Kenzo device.
I use Jio as my primary data sim with LTE network, and bsnl as my primary sim for calls.
Maybe this configuration is issue or the rom itself idk.
Any help would be appreciated.
Thanks.:highfive:
hackiee said:
Hello,:laugh:
Can someone please suggest me some oreo based rom which doesn't have network issue. As, I'm in India with Jio & Bsnl as my two networks, and everyday once in a while bsnl stop taking calls.:crying:
I have pretty good network coverage on both networks(i.e. Jio & Bsnl).
I'm on Bootleggers rom 8.1 latest build for Kenzo device.
I use Jio as my primary data sim with LTE network, and bsnl as my primary sim for calls.
Maybe this configuration is issue or the rom itself idk.
Any help would be appreciated.
Thanks.:highfive:
Click to expand...
Click to collapse
Keep network mode global and check if its working.
naik2902 said:
Keep network mode global and check if its working.
Click to expand...
Click to collapse
Thanks for reply, what do you mean by network mode global bro ? there's no setting like global in network settings
hackiee said:
Thanks for reply, what do you mean by network mode global bro ? there's no setting like global in network settings
Click to expand...
Click to collapse
Go to preferred network mode.
naik2902 said:
Go to preferred network mode.
Click to expand...
Click to collapse
tried your method still problem persists
anyway thanks for help
hackiee said:
tried your method still problem persists
anyway thanks for help
Click to expand...
Click to collapse
Try diffrent rom to.check if this is fixed in other rom.
aex rom , RR rom or cardinal rom.
naik2902 said:
Try diffrent rom to.check if this is fixed in other rom.
aex rom , RR rom or cardinal rom.
Click to expand...
Click to collapse
okay here's what i had done, firstly i have flashed latest 8.7.3's firmware & modem files(thought it might resolve my bad network reception nd sometimes network loss issue), but to my bad it make it more worse.
I lost my volte ?
Then, after some searching I flashed full global rom of miui 10, but it was also not able to get my volte back, nd even get my imei erased ?
So, after all this I flashed my full backup of stock rom. which gave me back my mobile's imei & volte back.
Then, I flased cardinal rom this time, i didn't faced network drop this time, but BSNL's reception were low as before only.
And after some searching, I went through this post
https://forum.xda-developers.com/redmi-note-3/how-to/fix-low-weak-poor-wifi-signal-en-redmi-t3750278
& gave it a shot. IDK of others but it improved my both network's reception ?.
I think you should also try this guide, it will improve network reception of both wifi nd mobile network.
Currently, I'm with almost full reception on both network's. will see if I face any issues with this tweak.
hackiee said:
okay here's what i had done, firstly i have flashed latest 8.7.3's firmware & modem files(thought it might resolve my bad network reception nd sometimes network loss issue), but to my bad it make it more worse.
I lost my volte ?
Then, after some searching I flashed full global rom of miui 10, but it was also not able to get my volte back, nd even get my imei erased ?
So, after all this I flashed my full backup of stock rom. which gave me back my mobile's imei & volte back.
Then, I flased cardinal rom this time, i didn't faced network drop this time, but BSNL's reception were low as before only.
And after some searching, I went through this post
https://forum.xda-developers.com/redmi-note-3/how-to/fix-low-weak-poor-wifi-signal-en-redmi-t3750278
& gave it a shot. IDK of others but it improved my both network's reception ?.
I think you should also try this guide, it will improve network reception of both wifi nd mobile network.
Currently, I'm with almost full reception on both network's. will see if I face any issues with this tweak.
Click to expand...
Click to collapse
Upload some pics. His red markings on pic left right arrow is confusing.
Issue still there, preferred network is global & changed rom also (cardinal)
naik2902 said:
Upload some pics. His red markings on pic left right arrow is confusing.
Click to expand...
Click to collapse
Sorry, rightnow I don't have the mobile, coz it's my mother's mobile will upload pics also as soon as I get mobile.
But, for some reference here's the link:
http://en.miui.com/thread-3019322-1-1.html
I just stick foil paper on both left & right ends.
But, my problem still persists of call not working for BSNL.
here's what I have in configurations & what problem I am facing.
# I have two sim cards:
in 1st slot BSNL
in 2nd slot JIO
As, mentioned by you I have selected global as preferred network for both the sim cards
(But, as personally observed by me, this doesn't matter much, if settings are GSM & LTE or both Global).
I have more than half network coverage in my mobile every time.
# My configuration in Sim settings is as follows:
Preferred data : Jio
Preferred call : BSNL
Preferred sms : Jio/BSNL (Does't matter)
Volte is working fine :good:, internet is working fine also, but by this configurations I get call issues in BSNL.
# Changes I perform which resolves call issues of BSNL are:
Preferred data : BSNL
^^Rest settings as above
This resolves the call connecting issues of BSNL, but as soon as I perform this change, Jio's volte stops & internet also (internet is obvious).
So, that's what I am facing. Try this yourself & see if you also facing, if not then what's the problem.
I know the culprit is "preferred data".
Summary,
# If preferred data BSNL, then volte issues
# If preferred data Jio, then call issues
Please tell me what to do.
hackiee said:
Sorry, rightnow I don't have the mobile, coz it's my mother's mobile will upload pics also as soon as I get mobile.
But, for some reference here's the link:
http://en.miui.com/thread-3019322-1-1.html
I just stick foil paper on both left & right ends.
But, my problem still persists of call not working for BSNL.
here's what I have in configurations & what problem I am facing.
# I have two sim cards:
in 1st slot BSNL
in 2nd slot JIO
As, mentioned by you I have selected global as preferred network for both the sim cards
(But, as personally observed by me, this doesn't matter much, if settings are GSM & LTE or both Global).
I have more than half network coverage in my mobile every time.
# My configuration in Sim settings is as follows:
Preferred data : Jio
Preferred call : BSNL
Preferred sms : Jio/BSNL (Does't matter)
Volte is working fine :good:, internet is working fine also, but by this configurations I get call issues in BSNL.
# Changes I perform which resolves call issues of BSNL are:
Preferred data : BSNL
^^Rest settings as above
This resolves the call connecting issues of BSNL, but as soon as I perform this change, Jio's volte stops & internet also (internet is obvious).
So, that's what I am facing. Try this yourself & see if you also facing, if not then what's the problem.
I know the culprit is "preferred data".
Summary,
# If preferred data BSNL, then volte issues
# If preferred data Jio, then call issues
Please tell me what to do.
Click to expand...
Click to collapse
So u have no issues on miui global rom?
What about custom nougat rom ?
naik2902 said:
So u have no issues on miui global rom?
What about custom nougat rom ?
Click to expand...
Click to collapse
No, I was not having issues with miui global rom, and now I figured out why
Firstly, all the issues were caused because of the sim configuration settings only, coz previously when I was on miui rom I was using Jio as my primary sim for all the things (i.e. calls, net, and msg)
But, now I was using BSNL for call, & rest Jio
So, the solution came out that when volte is enabled in a mobile, then the same sim card should be used for calling on which volte is enabled.
I mean, as I was using BSNL and Jio sim cards, I was also enabling volte in my network settings for Jio, which enables volte for both sim cards.
And VoLTE = Voice over LTE, but BSNL doesn't have a LTE network available.
So, that was causing the issues in connecting calls.
So, the solution was simple :laugh:
Disabled volte(or Enhanced LTE).
Now, all things are working good calls, data, msg :highfive:
Thanks for being helpful bro. :victory:
and are you able to do that foil paper hack ?
hackiee said:
No, I was not having issues with miui global rom, and now I figured out why
Firstly, all the issues were caused because of the sim configuration settings only, coz previously when I was on miui rom I was using Jio as my primary sim for all the things (i.e. calls, net, and msg)
But, now I was using BSNL for call, & rest Jio
So, the solution came out that when volte is enabled in a mobile, then the same sim card should be used for calling on which volte is enabled.
I mean, as I was using BSNL and Jio sim cards, I was also enabling volte in my network settings for Jio, which enables volte for both sim cards.
And VoLTE = Voice over LTE, but BSNL doesn't have a LTE network available.
So, that was causing the issues in connecting calls.
So, the solution was simple :laugh:
Disabled volte(or Enhanced LTE).
Now, all things are working good calls, data, msg :highfive:
Thanks for being helpful bro. :victory:
and are you able to do that foil paper hack ?
Click to expand...
Click to collapse
Who using bsnl. What benefits of bsnl . bsnl is 10yrs behind.
naik2902 said:
Who using bsnl. What benefits of bsnl . bsnl is 10yrs behind.
Click to expand...
Click to collapse
hehe
Actually, I have around Rs. 700 balance remaining in bsnl that's why.

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