Unable to flash with Sony Flashtool - Xperia Z2 Tablet Q&A, Help & Troubleshooting

Hi All,
I hope someone can help. I need to restore the original software on my SGP521 and tried to flash a .ftf with the Sony flashtool. I've got an unlocked bootloader and custom recovery installed. But when I connect my tablet to my pc and open the flashtool, I get a message saying 'no matching services' along with a yellow triangle. It recognises the device correctly though. Any suggestions?
thanks
Edit: Ok, so it seems that the Sony flashtool is only compatible with 511 and not the 521. Great, thanks Sony! How do I flash a tft then?

PinoPano said:
Hi All,
I hope someone can help. I need to restore the original software on my SGP521 and tried to flash a .ftf with the Sony flashtool. I've got an unlocked bootloader and custom recovery installed. But when I connect my tablet to my pc and open the flashtool, I get a message saying 'no matching services' along with a yellow triangle. It recognises the device correctly though. Any suggestions?
thanks
Edit: Ok, so it seems that the Sony flashtool is only compatible with 511 and not the 521. Great, thanks Sony! How do I flash a tft then?
Click to expand...
Click to collapse
Before messing with the device you should read carefully. FTF is for Flashtool the real one not Sony's crippled Get it here:http://www.flashtool.net/index.php
For some strange reason sony decided to name their tool "flashtool" too.
Regards

Bin4ry said:
Before messing with the device you should read carefully. FTF is for Flashtool the real one not Sony's crippled Get it here:http://www.flashtool.net/index.php
For some strange reason sony decided to name their tool "flashtool" too.
Regards
Click to expand...
Click to collapse
Thanks, managed to flash the original firmware.
This is my first Sony device and I'm having a hard time adjusting. I've always had Nexus devices or GPE's and I have to say that it's a little less friendly in terms of modding. That said, I absolutely love this thing and am so happy I replaced my iPad with it

PinoPano said:
Thanks, managed to flash the original firmware.
This is my first Sony device and I'm having a hard time adjusting. I've always had Nexus devices or GPE's and I have to say that it's a little less friendly in terms of modding. That said, I absolutely love this thing and am so happy I replaced my iPad with it
Click to expand...
Click to collapse
Hehe, once you get used to it you will see its very easy too
We did build many tools around Xperia Devices, if you know how to use them there won't be a problem anymore!
Regards

Flashtool
Note: Xperia z2 tablet is not "officially" supported on flashtool. This is be known to have errors when trying to unlock the bootloader and getting the message that it still needs to be in fastboot mode when it is clearly in fastboot already. It does however read the devices status and connect thru adb. WiFi 16 GB model has provided numerous issues in my experience especially.
Want to unlock bootloader and throw a custom recovery on it? As of now, voiding warranty thru Sony for the unlock code and pushing it thru command mode fastboot is your cleanest solution.
"Educate through persistent research"

Related

[Q] Stuck on Bootloop

Hello all.
My Xperia X10 Mini Pro is stuck on bootloop as you can see on this video
http://youtu.be/EhaBn0uuSvE
It just got like that from one moment to the other..I was using stock ROM
I tried to flash with Flashtool with these ROMs
U20a_2.1udpt1_Generic
ST17i-Active_4.1.B.0.431-1254-6360_SONY
On the first ROM it gets 100% successfull but still cant boot !
This phone was bought on Portugal, so I dont know if the ROM makes any difference..
Need some advice please !
I've read somewhere that Gordon's Gate (part of Flashtool) can still access a phone even when it bootloops.
Could you document what steps you already took? Perhaps link to the article you followed? (Below is a list of certain steps one usually takes when installing custom ROMS, but they are by no means always necessary, could you perhaps indicate what you already did?)
Rooted Yes/No/Not Sure
ClockWorkMod installed Yes/No/Not Sure
Unlocked bootloader Yes/No/Not Sure
Custom kernel Yes/No/Not Sure
The location of where the phone was bought will not make a lot of difference for the ROM. It might affect things like hardware keyboard layouts, but there are fixes available for those. But things like specific baseband and firmware are still important. By carefully reading the description, you can usually check if your phone can be used.
To be honest, I only have used Flashtool to flash new kernels to my X10 Mini Pro, for just installing another ROM I use ClockWorkMod.
What you can try:
Unbrick through SEUS: here (video)
I've read about people unbricking their devices with PC Companion, here.
If you should be able to regain access to the phone and still want to tinker:
This ROM works nice with the stock kernel
Later, you could unlock the bootloader, flash custom kernels (nAa ICS 04) and install ROMS needing such custom kernels (the U20 ICS ROMS, like MiniCM9)
Should you feel the need to ever unlock the bootloader, use this tool
Cheers and thanks for your post !
I used SEUS and updated to latest firmware but still no success on booting. It stills the same...
Rooted No
ClockWorkMod installed No
Unlocked bootloader No
Custom kernel Not Sure
Any chance that you can point me a stock rom and stock kernel to see if it boots that way?
JotaM07 said:
Cheers and thanks for your post !
I used SEUS and updated to latest firmware but still no success on booting. It stills the same...
Rooted No
ClockWorkMod installed No
Unlocked bootloader No
Custom kernel Not Sure
Any chance that you can point me a stock rom and stock kernel to see if it boots that way?
Click to expand...
Click to collapse
Don't update, repair... leave your phone unplugged when SEUS searches for updates, it can't recognise your phone when it's not connected and will give you a repair option. choose that, and make sure you select your phone from the list presented. it will then flash original kernel and firmware to your phone.
Don't know which kernel you flashed before you got this bootloop, but the second rom you mentioned in your opening post isn't even for your phone, so i guess you got confused with what goes for your phone. You don't even get a kernel logo, so i guess you flashed a kernel for a different model altogether, or your stock kernel got corrupted. a repair should fix it.
I'm now updating on PC Companion like belgianguy said
If unsuccessfull I'll follow your instructions, thanks a lot in advance !
Same on PC Companion..no boot !
SmG67, I dont see any repair option on SEUS. It detects the phone and says thar it's updated. If I remove the battery while is searching my phone it keeps saying that it's updated. What am I doing wrong ?
On PC Companion I got the Repair option, it repaired, but...surprise...still can't boot !
JotaM07 said:
Same on PC Companion..no boot !
SmG67, I dont see any repair option on SEUS. It detects the phone and says thar it's updated. If I remove the battery while is searching my phone it keeps saying that it's updated. What am I doing wrong ?
On PC Companion I got the Repair option, it repaired, but...surprise...still can't boot !
Click to expand...
Click to collapse
That's a shame... because you now have all official sony ericsson firmware on your phone, kernel and rom... If it's still not booting the kernel, there's nothing you can do about it, maybe a repair-shop might be able to fix it.
Well, a repair-shop isnt able to fix it because the mini-usb port has bad contact and they consider this phone out of warranty because of that ! It almost never happens that bad contact..
JotaM07 said:
Well, a repair-shop isnt able to fix it because the mini-usb port has bad contact and they consider this phone out of warranty because of that ! It almost never happens that bad contact..
Click to expand...
Click to collapse
Well if it's that far gone it might very well be a hardware issue. But just to be sure, could you start Flashtool and see if it still recognizes the device (see screenshot of what I see).
If it isn't able to, an older version of s1tool had an IDENTIFY option that required you plug the USB cable into the computer (but not in the phone), to shut down the phone, then push the BACK button and then plug the usb cable into the phone.
The bad contact you mentioned might be causing troubke as well, are you sure it isn't the cable that is at fault? Perhaps try to attach the USB cable in such a way that its not stressed and so that the phone cannot move (to prevent it from disconnecting due to a bad contact). Your flashes very well might have gone faulty because of that. But then again, the SEUS/PC Companion flashes seem to have succeeded, so hopefully Flashtool can shed some light here.

[Q]can someone help me unbrick my MK16i Xperia pro

Gentlemen, I couldn't find a section for Xperia Pro, please excuse me if this is misplaced.
I rooted my MK16i from ICS 4.0. according to a guide here on XDA forum, with no problems (from 4.1.a.435 .. i think).*
Then I installed system tuner and backed up the bloatware and what I believed was obviously named as packages that support them. Things were working great and the phone gained some performance improvements.
UNTIL, I installed Viber and Skype, and niether were working. I thought I would fix it by restoring all the backed up services and apps. Once I did that and rebooted the phone, it became useless
THe phone keeps rebooting. I get to the XPERIA loading screen and then it restarts again
I tried to connect it to the PC to flash another ROM with the Flashtool, but it is not recognized. All I get is in the computer screen a removable disk drive, that is not accessible.
Note: I didnt update the firmware after I rooted.
Can anybody help?
have you worked with flashtool before ? because there hardly could be any wrong with flashtool. use the latest version with proper drivers.
and since you have rooted phone, have you unlocked your bootloader ? if yes, then flash any custom kernel, go to CWM, then place rom zip on sdcard and stright flash rom via CWM.
flashtool should work though. you can try on different computer.
If flashing a kernel or installing custom ROM sounds a bit out-of-reach, you can always go for the repair option in PC Companion. It worked for me when I had soft-bricked my Neo V (it wouldn't go past the SONY logo). However, be advised that this repair option will erase your phone's internal memory. Also, your phone will be brought on the latest stock ROM, so you will need to root your phone again.
Good Luck!!! :good:
acemccloud1 said:
If flashing a kernel or installing custom ROM sounds a bit out-of-reach, you can always go for the repair option in PC Companion. It worked for me when I had soft-bricked my Neo V (it wouldn't go past the SONY logo). However, be advised that this repair option will erase your phone's internal memory. Good Luck!!! :good:
Click to expand...
Click to collapse
I tried to do somethingn like this but sony companion itself cannot detect the phone either.
My question is, is there a brick that cannot be fixed? I took it to a shop today and still they cannot fix it.
Have you tried to use sony update service?
How are you connecting your phone to flashtool?
Can you show us log from flashtool?
New development:
Now I tried to flash the phone with flashtool 32bit rather than 64-bit and it detected the phone! I could even flash the only firmware in Aeonworld's post Here.
Now I can see the phone connected in my computer.
However, the phone still won't boot but when I power on it gives black screen and after a short while, the led on the side becomes green.
For some reason though, I cannot continue with the rooting steps in his guide.
So anyways, after the second reboot, not the first for some reason, the phone gets detected in PC Companion, and I installed the update and now it is working again :victory:
Thank you all for your support.
moeness86 said:
New development:
Now I tried to flash the phone with flashtool 32bit rather than 64-bit and it detected the phone! I could even flash the only firmware in Aeonworld's post Here.
Now I can see the phone connected in my computer.
However, the phone still won't boot but when I power on it gives black screen and after a short while, the led on the side becomes green.
For some reason though, I cannot continue with the rooting steps in his guide.
So anyways, after the second reboot, not the first for some reason, the phone gets detected in PC Companion, and I installed the update and now it is working again :victory:
Thank you all for your support.
Click to expand...
Click to collapse
Good to hear that bro!!! R&D always makes a man better

[Q] xperia ray stuck after sony update

Hi, I have a orange network locked xperia ray st18i locked bootloader. I downloaded pc companion and did a software update and all went well. The phone booted up fine after the update until I shut it down and since then I have been unable to get passed the SE screen. It just hangs there. I am able to enter flash mode by pressing the down button and plugging the usb in. Tried phone repair option and still no jog.
Today I tried to unlock the bootloader using the pin touching menthod but that didnt work either. Said something like fatal error....
I need to unlock the bootloader to try a alternative rom to see if that works or revert back to the stock orange rom it came with but im cannot find this anywhere. I am a learner so any advice would be helpful. CAn anyone suggest a rom for the ray that can be installed using flash method WITHOUT unlocked bootloader? I am a **** for doing the uprgrade via sony website but I didnt think this would happen. should have left it as it was.
Thanks for reading.
Take your battery out and try reflashing again using SEUS.
Thread moved to Xperia Ray Q&A.
Yes I have tried that many times already and it finishes the update correctly but still hangs on the SE logo when turned on. I tried again just to see if anything has changed. When I connected the phone whilst pressing the down vol button it recognised it and said your phone already has the latest software but I re installed anyway. No change in result though.
Sony have asked to send the phone to repair and they will reply with a quote for fixing it. Has anyone used this service before and how much can i expect to pay for a software install? Repair office is in Ashford, kent.
thanks
Read my guide and try flashing a stock ftf file, if that fails theres a few other things you could try.
XperienceD said:
Read my guide and try flashing a stock ftf file, if that fails theres a few other things you could try.
Click to expand...
Click to collapse
Thanks for the reply. Do you know where I can download the stock orange tft file?
rollymac said:
Thanks for the reply. Do you know where I can download the stock orange tft file?
Click to expand...
Click to collapse
There is a method to build the stock ftf from the downloaded sony update service files, do this to build the ftf
Sent from my Nexus 7 running Android 4.2.1
mihahn said:
There is a method to build the stock ftf from the downloaded sony update service files, do this to build the ftf
Sent from my Nexus 7 running Android 4.2.1
Click to expand...
Click to collapse
All this techincal talk is affecting my sex life so Id rather stay a noob and focus on the boob!
SO CAN ANYONE TELL ME WHERE I CAN DOWNLOAD THE STOCK FTF FOR MY XPERIA RAY WHICH IS NETWORK LOCKED TO ORANGE AND HAS A LOCKED BOOTLOADER (CANNOT UNLOCK, TRIED TEST POINT METHOD).
I'll click the bloody thankyou button a million times if you can. thankyou!
rollymac said:
All this techincal talk is affecting my sex life so Id rather stay a noob and focus on the boob!
SO CAN ANYONE TELL ME WHERE I CAN DOWNLOAD THE STOCK FTF FOR MY XPERIA RAY WHICH IS NETWORK LOCKED TO ORANGE AND HAS A LOCKED BOOTLOADER (CANNOT UNLOCK, TRIED TEST POINT METHOD).
I'll click the bloody thankyou button a million times if you can. thankyou!
Click to expand...
Click to collapse
It's not as hard as you may think
Use this to create the ftf, it's step by step. If you can't/don't want to do it I can't help you because I have no orange firmware
Sent from my Nexus 7 running Android 4.2.1
mihahn said:
It's not as hard as you may think
Use this to create the ftf, it's step by step. If you can't/don't want to do it I can't help you because I have no orange firmware
Sent from my Nexus 7 running Android 4.2.1
Click to expand...
Click to collapse
thanks for the reply. When I did my upgrade it went through fine so I am assuming I alraedy have the new firmware on my phone. The problem is making it work. Why does my phone just stop and hang on the SE logo? are you telling me my original orange firmware is still in my mobile?
rollymac said:
so can anyone tell me where i can download the stock ftf for my xperia ray which is network locked to orange and has a locked bootloader (cannot unlock, tried test point method).
Click to expand...
Click to collapse
rollymac said:
Why does my phone just stop and hang on the SE logo?
Click to expand...
Click to collapse
HAD YOU READ THE FIRST PART OF MY GUIDE YOU WOULD ALREADY KNOW. Had you even read the stickys in the General section you would have found one.
Right so I created the .ftf file from the three update files. Ive downloaded x10 flash tool. I connect the phone and flashtools registers that a phone is connected then start the flash but soon after the phone just gets disconnected.
any idea's?
rollymac said:
Right so I created the .ftf file from the three update files. Ive downloaded x10 flash tool. I connect the phone and flashtools registers that a phone is connected then start the flash but soon after the phone just gets disconnected.
any idea's?
Click to expand...
Click to collapse
Download the latest flashtool (I guess it's 0.9.x) and install it. Go to the drivers folder and install all the drivers for all the phones and modes. Now you launch flashtool, but don't connect the phone! Click on the flash -> flashmode -> select the ftf and don't exclude anything (you have the ability on the right site).
Now click OK and the screen to connect the phone in flashmode appears. Shut down the phone, wait 20 seconds, hold volume down and while holding volume down connect the phone to PC.
Wait until the flashing process has finished and hope it'll start!
Sent from my Nexus 7 running Android 4.2.1
Thanks for guiding me and yes it finally flashed BUT the phone still hangs on the SE logo when booted up. I read somewhere on here another member had the same issue and it turned out to be the bandwidth???
What should I try now?

[Q] Why oh why?

Why does Android allow 'tinkerers' like me to tinker?? A little knowledge can be dangerous thing.
Hi.
Ok, so, I've gone and buggered it (I think but certainly hope not).
My new Z2 that I LOVE got some water in it last week. The phone continued to work but somewhat erratically, not responding to the touch screen etc etc. After leaving it for a few days on the window ledge, all signs of water ingress had disappeared and it worked ok. I’m sure the relevance of the water is only that it started me thinking…….maybe its knackered, so starting to ‘play’ isn’t a bad thing. I really doubt the water is an issue here.
Here's where the tinkering starts. I have a N5 which has been on Android L prev for months now and loaded the final build last week. It’s great, but hey, that's for the N5 group i guess.
The point of sharing that is.......even as a complete novice, I have flashed, re flashed and returned to stock my N5 many times and thus I thought......how hard can it be?
In an effort to flash a new Rom (CM11) to the Z2 I have buggered it. So in an effort to be as comprehensive as poss....please don’t ask 'why' to any of this because, to be frank, I'm not sure.........
1. I unlocked the phone (bootloader??) via the Sony website process....request code, get token etc etc........all good
2. I flashed CM11 and 'eventually' got it working. I say eventually because my ADHD means that I (perhaps) wasn’t as diligent with following instructions and it took a couple of attempts. Nonetheless it was working.
3. I saw (the next day) that 4.4.4 was available for Z2 and in conjunction with the camera features that I was missing, I thought I'd flash back to stock to see if 4.4.4 was acceptable. That’s where the fun starts.
4. Through either
a. not following instructions,
b. doing something wrong or
c. just bad luck…..​the phone is now (nearly) dead. I say nearly because......
5. When you boot it up, it will.....
a. After ~2sec press on pwr, it will vibrate and show the Sony Xperia screen
b. After ~6 secs the Sony screen disappears and a screen with the following message appears….
“The software update failed. Make sure that your phone is connected to a computer and try again”.
That message is accompanied by a kind of (I guess) Ying Yang type graphic and a warning triangle.​c. Then the screen goes off. I assume the phone actually goes off because the only way to revive it is to go back to the pwr button.
6. If I follow the instructions for flashmode, once I connect a cable whilst holding down the ‘vol down’ rocker, the LED flashes red momentarily and then (I’m sure) flashes instantaneously to green before going out and the phone is then dead. I say I’m sure because its so bloody quick its almost indeterminable.
7. If I follow the instructions for fastboot, once I connect a cable whilst holding down the ‘vol up’ rocker, the LED flashes red momentarily and then flashes to blue, at which point it stays blue.
I’ve tried many different threads, tutorials etc and can’t get out of this jam.
a)In flashtool, the phone is simply not recognised.
b) In Emma, the phone is obviously ‘seen’ as I get a message telling me that the phone is locked. Eh? WTF?? How is that??
c) In flash tool, when I try to BLU….I get……
07/014/2014 13:14:27 - ERROR - (Bundle.java:443) - Cannot delete C:\Flashtool\.\firmwares\prepared\boot
d) In flash tool, when I try to flash using the fastboot toolbox (using the reboot via ADB) option….I get……
07/014/2014 13:14:44 - ERROR - (FastBootToolBoxJob.java:74) - This action needs a connected device in ADB mode
e) In flash tool, when I try to flash using the fastboot toolbox (using the reboot via Fastboot) option….I can hear the notifications from my PC that it has rebooted and the blue LED comes back on but that’s it. When I select Kernel to flash……..I haven’t got one (I don’t think).​So…..devs…can you help?
I’ve tried to be as comprehensive as poss in my description and If I’m missing something, please point out the error of my ways.
I sooo want my Z2 back and promise I wont tinker again (until next time of course).
Much appreciation in advance of suggestions.
Cheers
Thommo.
In reading (and re-reading this) I wonder if ive answered myself……no kernel (whatever the feck that is)??? If that is the case….which one to flash and how??
I understand the kernel can be mismatched to a ROM and thus f**k things up??
(Edit) Also, I understand you cant flash a kernel without an unlocked bootloader???
I'd like to shed a little light on your situation. Maybe it will help you along.
I am assuming you have a program like Flashtool available and a FTF file of a relevant Sony firmware for your Z2.
The key issue seems to be a little confusion about flash mode and fastboot. On my Xperia Z, I always get a red light and then the LED momentarily flashes the colour green or blue depending on which mode I am entering.
So you shouldn't be alarmed by what your phone is doing.
The key is whether when you connect your phone in flash mode, does Flashtool continue the process and notify you in its log window that it is going through the flashing process?
This may require a little more patience as I believe your issue may just be that you don't think anything is happening when actually something is.
The kernel issue won't apply if you are using a stock FTF Sony firmware. The only consideration is to tick the option "exclude: TA" when you flash. The kernel and software will be included and automatically installed if there is no further underlying issue.
Some attention to detail is necessary and I hope this helps you out.
Good luck!
Sent from my C6603 using XDA Free mobile app
shorinryu said:
I'd like to shed a little light on your situation. Maybe it will help you along.
I am assuming you have a program like Flashtool available and a FTF file of a relevant Sony firmware for your Z2.
Click to expand...
Click to collapse
Yes.
shorinryu said:
The key issue seems to be a little confusion about flash mode and fastboot. On my Xperia Z, I always get a red light and then the LED momentarily flashes the colour green or blue depending on which mode I am entering.
So you shouldn't be alarmed by what your phone is doing.
Click to expand...
Click to collapse
The phone does seem to respond to flashtool commands but im not sure (maybe confused now) as to what to do in what order?
shorinryu said:
The key is whether when you connect your phone in flash mode, does Flashtool continue the process and notify you in its log window that it is going through the flashing process?
This may require a little more patience as I believe your issue may just be that you don't think anything is happening when actually something is.
Click to expand...
Click to collapse
Hey......thanks for helpimg.
I just tried again and yes its responding (i.e. booting using the flashttolbox etc but wont go any further. On the fastboot mode option, it asks what system to flash...when i take that route its now looking for a .sin file but i don't have any only ftf files??
I feel like im close but cant bloody fathom what im doing wrong. I wish someone could draw a picture.
Next suggestion?
Cheers
Thommo
http://forum.xda-developers.com/showthread.php?p=53220435
Here is a recovery guide
This guide should provide all the steps neccisary to recover a bricked device
So......i tried the BLU facility.
It appears the phone is going into flashmode as the waiting for device dialogue dissappears after i follow the instructions (pwr button down etc).
this is the log...
07/026/2014 14:26:39 - ERROR - (X10flash.java:255) - Processing of loader.sin finished with errors.
07/026/2014 14:26:39 - ERROR - (GetULCodeJob.java:137) - Error in processHeader : 6 : The handle is invalid.
Is there a clue on the X10Flash error??
there was (and still is) a X10_V1BLRelock.ftf file in the firmwares folder.
Ha66is said:
So......i tried the BLU facility.
It appears the phone is going into flashmode as the waiting for device dialogue dissappears after i follow the instructions (pwr button down etc).
this is the log...
07/026/2014 14:26:39 - ERROR - (X10flash.java:255) - Processing of loader.sin finished with errors.
07/026/2014 14:26:39 - ERROR - (GetULCodeJob.java:137) - Error in processHeader : 6 : The handle is invalid.
Is there a clue on the X10Flash error??
there was (and still is) a X10_V1BLRelock.ftf file in the firmwares folder.
Click to expand...
Click to collapse
Dear Brother, you're trying to flash a Sony Ericsson Xperia X10 FTF file to a Sony Xperia Z2. Please don't do that. Be aware of the things you're doing, look and read carefully. Raise your awareness.
Obtain a Sony Xperia Z2 4.4.4 FTF file on the internet and flash it. Ignore that X10 FTF.
V4LKyR said:
Dear Brother, you're trying to flash a Sony Ericsson Xperia X10 FTF file to a Sony Xperia Z2. Please don't do that. Be aware of the things you're doing, look and read carefully.
Click to expand...
Click to collapse
Actually.......Im not.........to prove a point, i deleted the X10 ftf from the firmwares folder, uninstalled Flashtool and re-installed. After re-installing the X10 FTF is back in there along with a X10 folder (X10 flasher.lib).
Ha66is said:
Actually.......Im not.........to prove a point, i deleted the X10 ftf from the firmwares folder, uninstalled Flashtool and re-installed. After re-installing the X10 FTF is back in there along with a X10 folder (X10 flasher.lib).
Click to expand...
Click to collapse
I'm sorry but V4LKyR is right, you were trying to flash the X10 bootloader relock ftf file. Please download an ftf (look in the general section for the Z2) and flash that instead.
The X10 bootloader relock ftf and the X10 folder always get installed when installing flashtool. The X10 is a completely different phone from the Z2.

Z5 Compact stuck at boot - procedure/advice

Hello,
I just jumped on a good deal for Xperia Z5 (E5823) with software issue. Device boots up to the Xperia logo screen and hags there. I am preparing myself for flashing but hoping a simple hard reset might solve the problem. What should my steps be? I already downloaded Flashtool and did some reading on the forum to get myself familiar with the process. Looks like I will need to download FTF file (I am in US, prefer to have unbranded with minimal carrier bloat) and can use your advice on which version/file to start with. Ideally I would want to root as well, but for now more concerned about restoring back to stock. I did read that Lollipop has a better performance, but open to suggestions for whatever is easier/stable. Any guidance/advice is appreciated (with links to tools or downloads if avail). Is there a way to tell what version # along with region/customization I have installed now?! Should I try the Sony Companion software?
For the record, I have successfully flashed custom ROMS on various Samsung/LG devices, as well as Nexus 4/5. Therefore, feel pretty confident this should not be impossible or any harder. Thanks A LOT.
An update after spending few hours yesterday. PC Companion doesn't recognize the phone when attempting to repair (Vol down + insert USB). It did install few drivers when connected to PC, and it looks like the phone does go into flashmode (as indicated by LED staying green). Then tried the Flashtool, created FTF file (based on tutorial at XperiaBlog) and again the same thing, can't get the phone to be recognized in flashmode. It does respond in fastboot mode and able to get some identifying information. I couldn't find any information on how to flash system, kernel, etc through fastboot (was hoping to use the Flashtool FastBoot mode option, but picking corresponding SIN files resulted is fail errors). I am afraid that flashmode might not work for me as the phone might not have USB debugging enabled (not sure what was done to it and who had it prior).
Are the other alternatives/methods I should try? I wish there was a way to send flash commands from ADB command prompt (like with Nexus phones) and from fastboot mode. Any ideas? Really love the phone, though and want to get it repaired to replace my huge LG! Thanks everyone.
coolmen777 said:
An update after spending few hours yesterday. PC Companion doesn't recognize the phone when attempting to repair (Vol down + insert USB). It did install few drivers when connected to PC, and it looks like the phone does go into flashmode (as indicated by LED staying green). Then tried the Flashtool, created FTF file (based on tutorial at XperiaBlog) and again the same thing, can't get the phone to be recognized in flashmode. It does respond in fastboot mode and able to get some identifying information. I couldn't find any information on how to flash system, kernel, etc through fastboot (was hoping to use the Flashtool FastBoot mode option, but picking corresponding SIN files resulted is fail errors). I am afraid that flashmode might not work for me as the phone might not have USB debugging enabled (not sure what was done to it and who had it prior).
Are the other alternatives/methods I should try? I wish there was a way to send flash commands from ADB command prompt (like with Nexus phones) and from fastboot mode. Any ideas? Really love the phone, though and want to get it repaired to replace my huge LG! Thanks everyone.
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Click to collapse
Why couldn't you use adb? I use it to flash the recovery every once in a while, I hate flash tool. It took me a good 4 different PCs before I found one it would work on
civicsr2cool said:
Why couldn't you use adb? I use it to flash the recovery every once in a while, I hate flash tool. It took me a good 4 different PCs before I found one it would work on
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I gladly would, except that I am not very comfortable using it due to lack of experience and available zips for my Z5 compact. Can you point me to that info and how to make zips to flash and what to start with? I am willing to try it.
Also, how can I check if my boot loader is unlocked? Can't seemed to find a command to use. Thanks again.
Any pointers for zips or how to flash a rom through fastboot? Thanks.
coolmen777 said:
Any pointers for zips or how to flash a rom through fastboot? Thanks.
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Click to collapse
http://forum.xda-developers.com/showthread.php?t=2277112
We have a couple aosp Roms available to flash, I'd try cm13. I don't know if you've tried to unlock your bootloader yet or not but you should try that. You could also try flashing zombie kernal and see if that'd boot up.
civicsr2cool said:
Why couldn't you use adb? I use it to flash the recovery every once in a while, I hate flash tool. It took me a good 4 different PCs before I found one it would work on
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Click to collapse
civicsr2cool said:
http://forum.xda-developers.com/showthread.php?t=2277112
We have a couple aosp Roms available to flash, I'd try cm13. I don't know if you've tried to unlock your bootloader yet or not but you should try that. You could also try flashing zombie kernal and see if that'd boot up.
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Click to collapse
Thanks for the reply and guidance. I would prefer to stick with Stock Xperia software and launcher. From my experience, CM tends to be buggy and I need full stable functionality with max battery (hoping to give Stamina a test). I am not sure if the bootloader is unlocked and don't want to mess with it unless I absolutely have to (does unlocking BL still messes with DRM keys for camera processing?) Wish I could see if it is unlocked somehow, maybe someone tried to flash/root it and messed up the bootloader somehow.
I will look at zombie kernel (does it need unlocked bootloader or recovery to flash, will it work with stock ROM?) Thanks again for your help.
coolmen777 said:
Thanks for the reply and guidance. I would prefer to stick with Stock Xperia software and launcher. From my experience, CM tends to be buggy and I need full stable functionality with max battery (hoping to give Stamina a test). I am not sure if the bootloader is unlocked and don't want to mess with it unless I absolutely have to (does unlocking BL still messes with DRM keys for camera processing?) Wish I could see if it is unlocked somehow, maybe someone tried to flash/root it and messed up the bootloader somehow.
I will look at zombie kernel (does it need unlocked bootloader or recovery to flash, will it work with stock ROM?) Thanks again for your help.
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I'm only trying to suggest things that could get the phone working again not permanent solutions lol I don't run cm13 yet as it's definitely not refined. Flashing a stock ftf should be able to bring you to complete original specs without unlocking bootloader or anything.
civicsr2cool said:
I'm only trying to suggest things that could get the phone working again not permanent solutions lol I don't run cm13 yet as it's definitely not refined. Flashing a stock ftf should be able to bring you to complete original specs without unlocking bootloader or anything.
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Lol, I understand now. It looks like the bootloader might still be locked as I am unable to flash zombie kernel (command: "fastboot flash boot boot.img" results in sending OK, but Failed: remote command not allowed). Looks like I am stuck to trying to unlock a bootloader to keep trying to revive the phone. Just bothers me that I can't get into Flashmode (even after installing drivers that come with Flashtool). Could this be because the phone might not have USB debugging enabled? Is there a way to try to flash the stock through fastboot (as zip) instead of ftf?
My big concern is loosing TA partition and associated DRM keys (any way to back it up from fastboot or toolkit?). Or is that not a factor with the hack available now? Sorry for all these questions, just getting more and more frustrated with this.
coolmen777 said:
Lol, I understand now. It looks like the bootloader might still be locked as I am unable to flash zombie kernel (command: "fastboot flash boot boot.img" results in sending OK, but Failed: remote command not allowed). Looks like I am stuck to trying to unlock a bootloader to keep trying to revive the phone. Just bothers me that I can't get into Flashmode (even after installing drivers that come with Flashtool). Could this be because the phone might not have USB debugging enabled? Is there a way to try to flash the stock through fastboot (as zip) instead of ftf?
My big concern is loosing TA partition and associated DRM keys (any way to back it up from fastboot or toolkit?). Or is that not a factor with the hack available now? Sorry for all these questions, just getting more and more frustrated with this.
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Click to collapse
Come to think of it without getting into the phone to enable unlocking the bootloader I don't think you would even be able to do that. Even if the drivers weren't installed the phone should go into flash mode. I had a hard time with my first attempt with flash tool at getting into flash mode. If you hold power and volume up you should be able to power down the phone completely then hold volume up while plugging in. The problem I had was my PC has a few different USB ports and I was using one that was meant for charging and it wouldn't go into flash mode, tried a different port and it went well after that.
Failed: remote command not allowed ???
This error is because you have not enabled OEM Unlocking from the Developer Option.
If you have enabled it but still receiving the error then you have not unlocked bootloader properly.
There is no need to unlock bootloader for flashing official sony firmwares. It is pretty simple. If you are facing any problems then please feel free to message me.
my email : [email protected]
#coolmen777
Looks like this phone got the dreaded sleep of death bug (won't turn on at all, no matter which combination of buttons I press). Had it on the charger for last 3 days (no led indicators at all and no vibrations), so I got a brick now. Any ideas? This phone should still be under warranty (manufactored week 9 of 2016), but Sony USA refuses to service International phones in their facility. Learned that based on IMEI, this is a Hong Kong version and they want an invoice from authorized dealer for warranty work. Are there are other countries that honor warranty without checking invoice (go by date of manufactoring?) I had Moto and LG repaired before just based on age of phone, no invoice needed. This is my last resort option (to attempt sending in for service).
coolmen777 said:
Looks like this phone got the dreaded sleep of death bug (won't turn on at all, no matter which combination of buttons I press). Had it on the charger for last 3 days (no led indicators at all and no vibrations), so I got a brick now. Any ideas? This phone should still be under warranty (manufactored week 9 of 2016), but Sony USA refuses to service International phones in their facility. Learned that based on IMEI, this is a Hong Kong version and they want an invoice from authorized dealer for warranty work. Are there are other countries that honor warranty without checking invoice (go by date of manufactoring?) I had Moto and LG repaired before just based on age of phone, no invoice needed. This is my last resort option (to attempt sending in for service).
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Click to collapse
search on here for a thread about flashing the wrong ftf onto the phone, I think op used a tablet ftf and had teh same results and had to send to sony
edit:
http://forum.xda-developers.com/z5-compact/help/flashed-wrong-mm-rom-phone-dead-help-t3330929
civicsr2cool said:
search on here for a thread about flashing the wrong ftf onto the phone, I think op used a tablet ftf and had teh same results and had to send to sony
edit:
http://forum.xda-developers.com/z5-compact/help/flashed-wrong-mm-rom-phone-dead-help-t3330929
Click to expand...
Click to collapse
Thanks, not very encouraging given the fact that Sony USA supposedly doesn't currently have a service center to repair international phones (closed their TX center). Are there other countries (Canada or UK) which have less stringent policies of needing invoice (for proof of purchase) and can simply go off of manufacture date from the IMEI or device info? Thanks again.

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