[Q] Moto E Stuck Pixel - Moto E Q&A, Help & Troubleshooting

Hey guys bought moto e 6 days ago from flipkart...
Its one awesome device at such price and I just love it..
But just yesterday saw a stuck pixel(not dead) and my heart sank..
Any ideas how to fix it?
Is it covered under replacement?
Actually, whats happening is the pixel is impossible to notice on low or even on medium brightness(coz there are 1 or 2 pixels stuck)
but on high it can be seen by concentrating on screen..
I tried installing various pixel fixers from play store for 30mins 3-4 times in past 2 days it fixed the pixel for sometime but later its stuck again. So it didn't got fixed..
Its recommended that I should run the app for 6 hours..
Should I do it?
I'm bewildered if my mobile will be accepted for replacement or not coz the stuck pixel is nearly impossible locate on low or medium brightness
and noticeable on looking carefully while watching a video..
Btw something weird is about that pixel too. Its that if I don't use the device for 20 mins are so the stuck pixel disappears for sometime..
again when i use the device for like 20mins on low and turn brightness to high it reappears.. :|
Plz help me guys... ty..

pXbz said:
Hey guys bought moto e 6 days ago from flipkart...
Its one awesome device at such price and I just love it..
But just yesterday saw a stuck pixel(not dead) and my heart sank..
Any ideas how to fix it?
Is it covered under replacement?
Actually, whats happening is the pixel is impossible to notice on low or even on medium brightness(coz there are 1 or 2 pixels stuck)
but on high it can be seen by concentrating on screen..
I tried installing various pixel fixers from play store for 30mins 3-4 times in past 2 days it fixed the pixel for sometime but after sometime it reappears. So it didn't got fixed..
Its recommended that I should run the app for 6 hours..
Should I do it?
I'm bewildered if my mobile will be accepted for replacement or not coz the stuck pixel is nearly impossible locate on low or medium brightness
and noticeable on looking carefully while watching a video..
Btw something weird is about that pixel too. Its that if I don't use the device for 20 mins are so the stuck pixel disappears for sometime..
again when i use the device for like 20mins on low and turn brightness to high it reappears.. :|
Plz help me guys... ty..
Click to expand...
Click to collapse
call flipkart and return it

amarjit_rsingh said:
call flipkart and return it
Click to expand...
Click to collapse
Will they accept it?
I mean stuck pixel is very difficult to see..
Btw this is my first buy i dont know how to deal with replacements and warranties...

pXbz said:
Will they accept it?
I mean stuck pixel is very difficult to see..
Btw this is my first buy i dont know how to deal with replacements and warranties...
Click to expand...
Click to collapse
yes they will accept it

Related

[Q] Stuck pixel, would you return it?

i have one stuck blue pixel in lower half of the screen,
do you think i should return it?
or can i for only one?
does anyone else have any stuck pixels?
i can live with it but its annoying knowing its there!
If you can, then I don't see what's stopping you.
I returned an N73 with a dead pixel and i'd do it again without hesitation.
To be exact, LED-screens (including OLED) don't have stuck (sub)pixels since there are no moving parts.
Only LCD's can have stuck pixels.
d4fseeker said:
To be exact, LED-screens (including OLED) don't have stuck (sub)pixels since there are no moving parts.
Only LCD's can have stuck pixels.
Click to expand...
Click to collapse
Serious question then:
Yesterday I had what appeared to be a dead or stuck pixel. It was extremely annoying and after running a dead pixel test, I rebooted it and it was gone a few minutes later. What was it?
surely if it was dead it wouldnt be blue?
goodie said:
surely if it was dead it wouldnt be blue?
Click to expand...
Click to collapse
I don't know, the guy above me just said pixels can't get stuck on OLED, so now I"m confused.
Return it for an exchange...
It would kill me to have something so small ruin a great screen.
Sent from my GT-I9300 using Tapatalk 2
i bought mine from Argos, i hate the pink tint on the front camera and the ink marks were in some bad areas on the phone, im getting my 4th S3 tomorrow. I hope i dont get ink marks (big long thick ones) in the middle of the screen. YES I SAID 4th Galaxy S3 replacement. best thing about Argos is, they send someone to pick it up from your house and the guy gives you the new replacement.
joshnichols189 said:
Serious question then:
Yesterday I had what appeared to be a dead or stuck pixel. It was extremely annoying and after running a dead pixel test, I rebooted it and it was gone a few minutes later. What was it?
Click to expand...
Click to collapse
which test app did you use? & how did it fix it?
goodie said:
which test app did you use? & how did it fix it?
Click to expand...
Click to collapse
"Dead Pixel Detect and Fix". I let it run for a few minutes then when it looked a little smaller I rebooted and it was gone.
tried that for over 30 mins, ive got one stuck pixel so it cant get smaller its either there or its not
No idea then sorry, mine looked to be two or three consecutive. The app lowered that down to about one and then I rebooted and it was gone.
Defenitly exchange it!

Dead or stuck pixel

Hello
I just got a new V10, in exchange for my defective, boot looped g4.
I got it just a week ago, and yesterday I noticed a green dead or stuck pixel. Its visible mostly on a black background, brightness 100%
Sending it back is kind of not an option, because in my country the warranty is not by LG itself, and they are not very professional. They send back the devices with more problems.
I was just wondering if anyone encountered the same issue, and if there is a solution for this, so I can try it myself.
Thanks
yeah i got the same problem, take ur phone and set it to 100% brightness after this push with medium pressure and rub the dead pixel for 1-4 minutes it helps me
I have blue lines
11868 said:
yeah i got the same problem, take ur phone and set it to 100% brightness after this push with medium pressure and rub the dead pixel for 1-4 minutes it helps me
Click to expand...
Click to collapse
Thanks.. I tried but It didn't work for me..

Stuck pixel

I notice there are stuck pixels on my reno 4,is that normal?do you have stuck pixel ?and anybody knows how to fix it?
i have notice but i see them only when booting my phone there are many .. But i dont see them when phone is booted everything is perfect so i dont think its problem
I think there is a percentage basis depending on the manufacturer but If you have anymore than 3 dead pixels I would be looking to have the panel replaced under warranty.
Sent from my Redmi Note 4 using Tapatalk
​
Wilderone said:
I think there is a percentage basis depending on the manufacturer but If you have anymore than 3 dead pixels I would be looking to have the panel replaced under warranty.
Sent from my Redmi Note 4 using Tapatalk
Click to expand...
Click to collapse
Yes, i thought so,but dead pixels is diffrrent with stuck pixels right?
Gizamkd said:
i have notice but i see them only when booting my phone there are many .. But i dont see them when phone is booted everything is perfect so i dont think its problem
Click to expand...
Click to collapse
Have u try full brightness and then go to black background?(like close your camera)
Gizamkd said:
i have notice but i see them only when booting my phone there are many .. But i dont see them when phone is booted everything is perfect so i dont think its problem
Click to expand...
Click to collapse
not really stucked pixels, you should try with maximum brightness, black screen to see when you phone boots up completely.
phobiasenjata said:
not really stucked pixels, you should try with maximum brightness, black screen to see when you phone boots up completely.
Click to expand...
Click to collapse
How about yours?
it happened to me lol. The MI bootlogo got stuck for 1 minute. It was like an amoled burn in but after that it went away.
HOW IT HAPPENED: I was installing a ROM and it took some time to boot at the MI logo (3 minit) and the MI logo got burned on the screen. After that I used the phone as usual and the burn in MI logo disappeared. I cant guarantee my problem is the same as yours tho.
When I bought my phone I checked it for like 5 minutes in the store to make sure that I don't have any dead/stuck pixels and only after I verified that I bought it.
Anyway I think they won't cover it under warranty unless it's more than 3 pixels but you should try anyway.
And by the way burn-in and stuck pixels are different and since this is an LCD display the burn in will go away after a few minutes but a stuck pixel can stay forever even if it's not a dead pixel.
It's a known problem with the Redmi Note 4. The panels are bad \ low quality.
A shame really, great phone other than that.
It seems the number of stuck pixels is increasing with time. I also didn't have even one stuck pixel when I got it, and I have around 20 after 1 month of use.
Yep. Have stuck pixel. When I got it, I checked it and did not have any. Over time two appeared. Since it's a low budget phone and low quality , i think it's normal. I usually buy a phone with quad hd screen to bypass this problem. Cause with quad screens, the dpi is so high that you won't noticed any dead or stuck ones. But oh well, you get what you pay for.
Has anyone replaced screen panel and fixed the problem?
bump, looking for a solution to this.
i got that too :crying:
because mido have 2 type lcd
i forgot the name
1 type is have a good quality
and 1 type have a normal quality

Manufacturing Defect?

Just got the new Redmi Note 4 (64GB+4GB) yesterday and spent half my day setting up the phone and transferring all of data to it. Some time late in the night I did a reboot and while the phone booted in the first boot screen that is, a completely black screen with Mi logo on it, I noticed a few coloured spots ranging from the bottom of the screen to the top. Once it booted up, I went into the gallery and opened up a completely black wallpaper, turned on the brightness to full and zoomed in the black portion of the wallpaper and again saw those spots at the exact same place.
Is this a manufacturing defect?
Thank you for your help.
ishanbhatnagr96 said:
Just got the new Redmi Note 4 (64GB+4GB) yesterday and spent half my day setting up the phone and transferring all of data to it. Some time late in the night I did a reboot and while the phone booted in the first boot screen that is, a completely black screen with Mi logo on it, I noticed a few coloured spots ranging from the bottom of the screen to the top. Once it booted up, I went into the gallery and opened up a completely black wallpaper, turned on the brightness to full and zoomed in the black portion of the wallpaper and again saw those spots at the exact same place.
Is this a manufacturing defect?
Thank you for your help.
Click to expand...
Click to collapse
Have they gone away? The screen is known to have temporary burn in that goes away after like 5 hours
I also noticed these spots on my screen. Is it a hardware or a software defect? If it's a hardware defect, Xiaomi should address this asap. I can't have a brand new phone with burnt dots on screen.
asusm930 said:
Have they gone away? The screen is known to have temporary burn in that goes away after like 5 hours
Click to expand...
Click to collapse
Just checked again and there are still some spots. Majority of them seem to have gone away. Will check again in a day or so.
I don't have any spots on my screen at all.
[email protected] said:
I don't have any spots on my screen at all.
Click to expand...
Click to collapse
How much does your screen on time goes till from 100% to 99%? Mine goes down till like 6 minutes...
I am actually thinking of getting a replacement
Git 1 stuck pixel on my rmn4
ishanbhatnagr96 said:
How much does your screen on time goes till from 100% to 99%? Mine goes down till like 6 minutes...
I am actually thinking of getting a replacement
Click to expand...
Click to collapse
I Don't worry about those things, I'm getting 8 to 9 hrs of overall SOT.
My brand new Redmi note 4 switches off when I lock the screen. Also the fon switches off during a call.. Is it a hardware issue or a software. And what is the solution?
Eastside_adnan said:
My brand new Redmi note 4 switches off when I lock the screen. Also the fon switches off during a call.. Is it a hardware issue or a software. And what is the solution?
Click to expand...
Click to collapse
Have you flashed any Roms since you got it? Could you be running a buggy vendor/reseller ROM?
Sent from my Redmi Note 4 using Tapatalk
Haven't flashed anything yet. Got the phone yesterday. Contacted Xiaomi service centre, waiting for their response
dead pixels. xiaomi phones have always had dead pixels at least in all the phones i have used. redmi note 4g, note 3, mi4, the 2 replacements for redmi note 4g all had 5 or 6 dead pixels. sometimes they are not visible until you forcefully try to look for them. 1 or 2 dead pixel is fine and i used to freak out earlier but now i have accepted 1 or 2 dead pixels whenever i buy a cheap phone. only my mi pad had no dead pixel. almost all brands have 1 or 2 dead pixel and that can be ignored but more than 5-6 can't be ignored imo.
ishanbhatnagr96 said:
Just got the new Redmi Note 4 (64GB+4GB) yesterday and spent half my day setting up the phone and transferring all of data to it. Some time late in the night I did a reboot and while the phone booted in the first boot screen that is, a completely black screen with Mi logo on it, I noticed a few coloured spots ranging from the bottom of the screen to the top. Once it booted up, I went into the gallery and opened up a completely black wallpaper, turned on the brightness to full and zoomed in the black portion of the wallpaper and again saw those spots at the exact same place.
Is this a manufacturing defect?
Thank you for your help.
Click to expand...
Click to collapse
did u got replacement or stuck pixel gone, please respond
Eastside_adnan said:
Haven't flashed anything yet. Got the phone yesterday. Contacted Xiaomi service centre, waiting for their response
Click to expand...
Click to collapse
Same here... got 6-8 spots black background... doesnt really bother.. 10+SOT consistently.. also, i live outside India, hence not going to bother much... actually i notice tis only when that specific case (black background)
Mohan0004 said:
did u got replacement or stuck pixel gone, please respond
Click to expand...
Click to collapse
I haven't raised a complaint with Mi yet. So can't comment on that
ishanbhatnagr96 said:
I haven't raised a complaint with Mi yet. So can't comment on that
Click to expand...
Click to collapse
so all stuck pixel disappeared?
Mohan0004 said:
so all stuck pixel disappeared?
Click to expand...
Click to collapse
No, they are still present. I actually don't have a lot of time to go after Mi for a replacement. But I might go and talk to Mi service centre this weekend
Stuck pixels spotted
Hi
Even i have more than 30 stuck pixels,
some are small and 4 pixels are big among them and they are Cyan blue colored.
Same problem here. But my wife's phone doesn't have it. Same model
Please raise a complaint to Xiaomi and get it replaced at the earliest. Sounds like dead pixel issue.

Dead Pixels on the screen

So after month of owning this phone (SD version), yesterday I noticed that there was green pixel on dark backround. After a while of looking at black picture with max brightness, I noticed several small red-blue-green dots all over the screen, which weren't visible on other backrounds. I have already sent it to repair centre (free screen replacement). I just wanted to ask, is it frequent problem with RN3 or I was just unlucky? Is there any side effects of replacing the screen?
I'm using this device for about 6 months now and i haven't seen even one dead pixel in my phone till now, but I haven't noticed even one dead pixel on the screen till now...
So, I guess you were unlucky and your device had this problem...
ayush321 said:
I'm using this device for about 6 months now and i haven't seen even one dead pixel in my phone till now, but I haven't noticed even one dead pixel on the screen till now...
So, I guess you were unlucky and your device had this problem...
Click to expand...
Click to collapse
Can you check it on dark room, with dark backround and 100% brightness? Just want to make sure Also, I think I was unlucky too, I hope replacement screen is better.
asakurato said:
Can you check it on dark room, with dark backround and 100% brightness? Just want to make sure Also, I think I was unlucky too, I hope replacement screen is better.
Click to expand...
Click to collapse
I have rn3 sd version.
and I noticed 3-4 dead pixels on the screen
it cannot be seen on regular usage. hardly can be noticed when lcd test (dark screen full brightness)
I think many rn3 phones have same problem. many users just have not noticed yet.
it's common and expected, for the price you won't get the best panel, i also have 2 stuck pixels, one green and one red
Yeah I got one too and maybe 2-3 more...but not visible in normal usage.
Happened after like 5-6 months.
hmm, it seems that many are having stuck pixels, mine just had too many and it's free screen replacement anyway, so Thanks for replies guys.
I bought it from china so hope it works well long enough...its not an option to send it back
Denis:) said:
I bought it from china so hope it works well long enough...its not an option to send it back
Click to expand...
Click to collapse
Yeah, I also wanted to order one from china, but our local store imports them from china, with 3 year warranty and free repair for factory defects
i got a dead pixel too just today , talk about bad luck
and
i got a weird horizontal line at the botton of my screen, it went after a reboot, some people says its a kernel issue. is that really the case? first time i ever am getting that, i am on lineageos 14.1 with radon 4.0
fardeenah said:
i got a dead pixel too just today , talk about bad luck
and
i got a weird horizontal line at the botton of my screen, it went after a reboot, some people says its a kernel issue. is that really the case? first time i ever am getting that, i am on lineageos 14.1 with radon 4.0
Click to expand...
Click to collapse
can't say, haven't tried custom roms yet. Flash stock rom to be sure it's not software related
flashing
asakurato said:
Can you check it on dark room, with dark backround and 100% brightness? Just want to make sure Also, I think I was unlucky too, I hope replacement screen is better.
Click to expand...
Click to collapse
I couldn't spot any dead pixel on my phone....
I guess I'm the lucky one then:fingers-crossed:
Some of my friends have the same device and they also don't have any dead pixels...
Well, see if your replacement panel also have the same issue...
Edit: I don't think that's a kernel bug as many users including me are on Radon and none of them reported this issue...
I have a unusual red fingerprint that barely visible on the bottom part of my screen.
You can only see it on still black screens and you will have to look carefully to see it.
It is a comment problem to LCD screen my all phones have dead pixel except Redmi note 3
ayush321 said:
I couldn't spot any dead pixel on my phone....
I guess I'm the lucky one then:fingers-crossed:
Some of my friends have the same device and they also don't have any dead pixels...
Well, see if your replacement panel also have the same issue...
Edit: I don't think that's a kernel bug as many users including me are on Radon and none of them reported this issue...
Click to expand...
Click to collapse
Yeah, I'm pretty sure thats not kernel related (I haven't flashed any custom kernels anyway). I hope replacement screen will be good.
I had a orizontal green line at bottom only on miui.
On aosp doesnt exist.
My phone has several blue and green patch, when I purchased never noticed it till 1 month. After that I got screen replacement when I visited service center, Now my phone creeks.. If grabbed hard its back panel creeks.
I don't blame, Its a cheap company and cheap phone. But performance is good.
herecomesmaggi said:
My phone has several blue and green patch, when I purchased never noticed it till 1 month. After that I got screen replacement when I visited service center, Now my phone creeks.. If grabbed hard its back panel creeks.
I don't blame, Its a cheap company and cheap phone. But performance is good.
Click to expand...
Click to collapse
Creaking is actually common on RN3. Althought mine didn't (well, I was using a silicon case) and I don't think screen replacement did that, unless service center did a bad job at it.
asakurato said:
Creaking is actually common on RN3. Althought mine didn't (well, I was using a silicon case) and I don't think screen replacement did that, unless service center did a bad job at it.
Click to expand...
Click to collapse
Actually back panel is rubber glued. (The speaker and upper panel) I think when they open up phone, for screen, they removed rubber glue, so now it creeks against plastic..

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