phone, message and calender closes after 5 seconds - Xperia Z2 Q&A, Help & Troubleshooting

Hi, I don't know if anyone has come across this before, I can't find any relevant threads.
When I open the phone, message or calender app, they automatically close after 5 to 10 seconds with no message. I havereset the phone to as it was when it left the factory for them to work again.... Then after a few weeks it happens again. I have not installed any new apps so don't know how to solve.
Vodafone say send the phone for repair but they will reset it first which will cure the problem. It must be software related!
Thanks
Chris

Related

Freeze and reboot!!

Ok. Problems I have encountered the 2 days I have used the phone:
Constant freeze. The first hour I used the phone it froze and rebooted 7 or 8 times.
Missing SocialLocation.apk. This caused a problem for the GPS in smart actions to work at all. Rooted phone and installed the app, and problem disappeared.
Tried to hard reset the phone because of all the rebooting problems. Guess what, on the first menu coming up where you can choose language, the phone froze and rebooted again. Now still it is constantly freezing and rebooting.
The freezing issues does not really have one specific app causing it. It can happen whenever doing whatever!
Anyone got a solution for this? Maybe a OTA update for Norwegian model?
Well, as my dad's phone is still fine as of now with not a single reboot in 2 days, I'd suggest you get in contact with your carrier and ask for a replacement. This seems to be a phone defect and you should be able to get your replacement easily. Be sure to not mention rooting and installing SocialLocation.apk though!!
You rooted and removed some files from the System, did you not?

[Q] Help with whatsapp problems?

Hey guys,
Been having some trouble with Whatsapp on my phone for a while now, I have a problem where no matter what I do, I can't complete my profile to actually USE whatsapp.
I've had Whatsapp on this same phone, uninstalled it about 6 months ago, and I've just gotten a new number in the past week so I thought I'd try and set up Whatsapp with my new number.
Installed fine, verified fine, the problem is that every time I get to the Profile Info screen that I can not skip, I can either only EVER do one of three things:
A) Try and upload a photo and have it close after three seconds
B) Press next and watch it say "Initializing.." then close after three seconds
C) Sit there pointlessly forever on the Profile Info screen and have it not crash
While it's not too much of a bother that it's not working, (seeing as I don't have any like, saved messages or anything) I would still like to be able to use Whatsapp if anyone knows how to fix this problem
Alright, now my phone, it's a Vodafone 845 (Yeahhhh I know I need a new phone) and I'm running the Fresh Zodiac Fruit custom ROM
Happened to me too once when I was messing with my phone and dirty flashed to a new rom. When I restored my old ROM, it wouldn't let me log into whatsapp and freeze at the initializing screen. I don't have a solution but my situation was fixed by factory resetting my phone (wipe cache/dalvik/system/so forth), installing a new version of the rom, verifying that whatsapp worked and then restoring my apps with titanium backup. Good luck to you.
i have the same problem, stuck on initializing.
phone: i9100 sgs2

Urgent Help!!

Guys! I need help please! I have an Lg Optimus F3, and today early in the morning i downloaded some random game to play, don't remember the name, but it kinda froze my phone, so i hit the home key, and then all these messages popped up saying, "This application has stopped working" for every single app.
Then, my phone turned off, and now every time i try to turn it on it takes like 30 minutes to show the LG logo, then after another 15 or so eventually loads the actual boat up menu, and after about another 5 loads the home screen.
Settings are also being stupid. I try to go into Security and they force close. And the home screen won't load.
I've only had it since like september, so it's too early for a new phone.
I did a factory reset when it wouldn't turn on, so now it's in stock, just like when i first got it. But it still won't work.
Anyone have any suggestions please? I just want it to boot up fast, and start working like normal again.
Pedro_From_Rigby said:
Guys! I need help please! I have an , and today early in the morning i downloaded some random game to play, don't remember the name, but it kinda froze my phone, so i hit the home key, and then all these messages popped up saying, "This application has stopped working" for every single app.
Then, my phone turned off, and now every time i try to turn it on it takes like 30 minutes to show the LG logo, then after another 15 or so eventually loads the actual boat up menu, and after about another 5 loads the home screen.
Settings are also being stupid. I try to go into Security and they force close. And the home screen won't load.
I've only had it since like september, so it's too early for a new phone.
I did a factory reset when it wouldn't turn on, so now it's in stock, just like when i first got it. But it still won't work.
Anyone have any suggestions please? I just want it to boot up fast, and start working like normal again.
Click to expand...
Click to collapse
You will have to flash a kdz (stock firmware) file via LG Flash tool (R&D Test Tool). You will find the needed informations HERE.
Also, if you aren't sure what the name of it is, you should be able to go to the Play Store via any browser and log in and look at your apps. You should be able to tell from there. This might not help you get your phone running again, but if you let others know you had trouble with it, it might be helpful to others.
es0tericcha0s said:
Also, if you aren't sure what the name of it is, you should be able to go to the Play Store via any browser and log in and look at your apps. You should be able to tell from there. This might not help you get your phone running again, but if you let others know you had trouble with it, it might be helpful to others.
Click to expand...
Click to collapse
Thanks for the help guys. Didn't work thought. I just contacted LG, and they told me to send in the phone, and they should be able to fix it. Thank you though.
What didn't work?

Device Secuirty: Unauthorised actions

Hi there fellow S6 edge owners.
my version of Samsung S6 Edge is Hong Kong's G9250, only got this phone two days, ago, I used to have an HTC One m7 and always rooted with custom roms, but seems like Samsung has done a great job this time, I am going to stick with stock rom for now.
Strange things happened to me after I purchase from the store and with the helpful staff from the samsung store helping me setting up this beauty. Not long later after I walk out of the store the Following message from Security Log pops up: "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes"
So I restart my phone, thinking it's no biggie, but the message would reoccur any time in between 30 to 2 hours, or when I am updating and installing apps as a new phone. I didn't transfer any old contents, nor having install any apk manually. The rom is stock as it can be.
So I factory reset it, and the same message would keep popping up, I scan my phone using the security app and no threats were found, but I had to restart my phone to make the notifications goes away, I start to suspect there might be something wrong with the rom itself or the kernel, so I decide to Factory reset it in under 6 hours of purchase, after booting on and signing in, the message would come up again!!
So I took it to the store, and asked them have they seen this? One of the manager said you need to cleared the app preferences and clear the credentials. I also updated the security policy myself. but still no luck. So they gave me a new one, with in 20 minutes of setting up, the message "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes" Comes up again.
I am just wondering if any other is experiencing any similar issues? This is getting annoying.
same issue
Im having the same issue with Australian stock.
I too am having the same issue on Australian stock. :/
I'm having the exact same issue with Hong Kong stock. Tried everything from reinstalling to clearing the app preferences.
Has anyone found a solution to this annoyance? I don't like these notifications popping up every 5 minutes!!
If youre rooted, Use TitaniumBackup and freeze "SecurityLogAgent"
it'll get rid of those popups
Sent from my SM-G925V using XDA Premium 4 mobile app
Same problem
Norwegian Phone. Same problem. Notification every 5 min or so.
Ekjord said:
Norwegian Phone. Same problem. Notification every 5 min or so.
Click to expand...
Click to collapse
same problem here as well
So, I was faced with the same problem as you all above. I did a bit of research and speculate (I'm still not 100% on this) that this security bug is linked with the keyboard Samsung has preinstalled on the device. Try disabling it, using another keyboard, or just disconnecting it from any network it may use (mainly to update your dictionary regularly.)
What I did exactly:
-Reboot phone into recovery, wipe cache partition, factory reset.
-Start up phone, security threat came after a few minutes, before anything was installed.
-Restarted phone through security to reset kernel
-On startup, disabled keyboard and enabled swiftkey. Scanned, result: secure.
-Enabled keyboard, but disabled all features. No problems. Scanned, result: secure.
-Enabled features one by one, no problems yet. No problems. Scanned, result: secure.
-Reset keyboard settings. Scanned, result: secure. After a few minutes, security was triggered.
As I said, this may or may not be related, but this is the first time I've been seeing my phone as secured since I bought it.
I read somewhere that the problem is known.. and should be fixed in an update...if you are rooted you know what you have to do
Had the very same problem which disappeared with the update to 5.1.1. Have a couple of colleagues who suffered as well as the update cleared it up. Unfortunately from what I've read 5.1.1 kills the prospect of rooting without triggering Knox... Should have done more research before rushing to update...
Cloudyherb said:
Hi there fellow S6 edge owners.
my version of Samsung S6 Edge is Hong Kong's G9250, only got this phone two days, ago, I used to have an HTC One m7 and always rooted with custom roms, but seems like Samsung has done a great job this time, I am going to stick with stock rom for now.
Strange things happened to me after I purchase from the store and with the helpful staff from the samsung store helping me setting up this beauty. Not long later after I walk out of the store the Following message from Security Log pops up: "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes"
So I restart my phone, thinking it's no biggie, but the message would reoccur any time in between 30 to 2 hours, or when I am updating and installing apps as a new phone. I didn't transfer any old contents, nor having install any apk manually. The rom is stock as it can be.
So I factory reset it, and the same message would keep popping up, I scan my phone using the security app and no threats were found, but I had to restart my phone to make the notifications goes away, I start to suspect there might be something wrong with the rom itself or the kernel, so I decide to Factory reset it in under 6 hours of purchase, after booting on and signing in, the message would come up again!!
So I took it to the store, and asked them have they seen this? One of the manager said you need to cleared the app preferences and clear the credentials. I also updated the security policy myself. but still no luck. So they gave me a new one, with in 20 minutes of setting up, the message "Unauthorised actions have been detected. Restart your device to undo any unauthorised changes" Comes up again.
I am just wondering if any other is experiencing any similar issues? This is getting annoying.
Click to expand...
Click to collapse
I am in ontario and i had the edge from a month ago and unfortunately broke it but got a new one last night in the mail and now this issue is happening to me. My first edge ive had for a month has never given me this warning before super annoying and im not reseting a bunch of ****. Was hoping thered be a disable option for the security grrr... i guess hope an update fixes this.

Desparate... need help with rooted ASUS Zenfone 2

Usually I'm pretty good at figuring things out on my own but this one is killing me...
I rooted my ASUS Zenfone 2 using SuperSU246 then after tinkering for awhile I began getting a constant pop up saying "Unfortunately, the process com.google.process.gapps has stopped." I tried a ton of methods I had seen online to resolve this problem but nothing worked so I chose my only available option, I restored my phone to factory settings but that was my mistake I believe. I read something online you shouldn't do a reset after you root your phone. But this message would keep popping up no matter how many times I dismissed it...
So after I did the reset the message popped up again and again after I dismissed it again and again so I tried to bear with it by hitting "OK" then quickly moving to the next step of the initial setup process BUT after the "Checking Info" segment it would always say "Couldn't Sign In..." followed by a short message prompting me to call customer service if the problem continues, and I couldn not move past this screen or go back.
Tried going into recovery and wiping the cache partition then doing another factory reset but I keep getting the same problem. Going on a week without my phone now... can anyone help me out? Has this happened to anyone else?
ASUS Zen Life said:
Usually I'm pretty good at figuring things out on my own but this one is killing me...
I rooted my ASUS Zenfone 2 using SuperSU246 then after tinkering for awhile I began getting a constant pop up saying "Unfortunately, the process com.google.process.gapps has stopped." I tried a ton of methods I had seen online to resolve this problem but nothing worked so I chose my only available option, I restored my phone to factory settings but that was my mistake I believe. I read something online you shouldn't do a reset after you root your phone. But this message would keep popping up no matter how many times I dismissed it...
So after I did the reset the message popped up again and again after I dismissed it again and again so I tried to bear with it by hitting "OK" then quickly moving to the next step of the initial setup process BUT after the "Checking Info" segment it would always say "Couldn't Sign In..." followed by a short message prompting me to call customer service if the problem continues, and I couldn not move past this screen or go back.
Tried going into recovery and wiping the cache partition then doing another factory reset but I keep getting the same problem. Going on a week without my phone now... can anyone help me out? Has this happened to anyone else?
Click to expand...
Click to collapse
I would reinstall the original firmware and start over.
https://www.asus.com/support/Download/39/1/0/13/Lk0Sg1Ulh0Ph49Hl/32/
Video Guide
https://www.youtube.com/watch?v=FtQeVbKT6Zc

Categories

Resources