Play Store Problems! - Android Q&A, Help & Troubleshooting

Firstly, I don't receive any notifications for any updates. In addition when I manually go in to update, it updates one, MAYBE two apps (out of several), then just closes down play store, no force close, no error or anything.
Secondly, the installation notifications aren't sticking in the notification bar when they're updated. I see them rolling on the status bar "downloading"/"installing" but there are no notifications when I pull it down.
Lastly I just found out that remote install from the web doesn't seem to be working either.
I have tried clearing cache and data for Play Store, Play Services and download manager (incidentally, I have two? One named Download Manager and one named Downloads (same exact version number))
I have just tried installing the newest Play Store apk 4.8.22, and clearing dalvik and cache from recovery didn't work either.
Can anyone shed some light?
Could I maybe reflash gapps? would I lose a ton of settings and things?

Related

error processing purchase in Android Market

Hi all,
I somehow managed to break my Market App. Whenever I try to download an app (even free ones). I receive the following error: "error processing purchase".
I backed up my ROM with CWM and reset my Tab to factory default. I am able to download again. However I'm hoping that someone can send me the stock Android Market App, so I don't have to start customizing all over again.
Thanks in advance!
I spent hours trying to fix this and finally came to the solution. Clearing the market cache and removing your Google account must be done concurrently. If all else fails, remove your Google account, clear the cache for the market, and clear all cache and data from all applications and services that use the market icon. This is kind of like hunting a rabbit with a bazooka, but it'll git'er done.
To re-hash concisely:
Be aware: if steps 1, 2, and 3 don't work, step 4 can solve your problem ( it did for me ), but it may cause adverse effects or problems ( I'm not sure ).
1) Go to settings --> Account & Sync --> Click your Google account --> and click remove in the upper right hand corner of the screen.
2) Go to settings --> Applications --> Manage Applications --> Click the "All Applications" tab --> and then scroll until you find "Market". Choose "Clear Data".
3) Make another attempt to download or purchase an app.
If you still receive the error message:
4) Repeat steps 1 & 2 , but in addition to clearing the market cache ( which happens in step 2 ), look for any applications that seem related to the market ( there were multiple services and programs I found ) and clear the data/cache for all of them. When this step is completed, your tablet will reinitialize upon exit. You may receive a notification or error.
5) Restart your tablet, click the market, and you will be prompted to add a Google account. Sign in and accept the terms!!!
Hope this works!
Batmantis82 said:
Hi all,
I somehow managed to break my Market App. Whenever I try to download an app (even free ones). I receive the following error: "error processing purchase".
I backed up my ROM with CWM and reset my Tab to factory default. I am able to download again. However I'm hoping that someone can send me the stock Android Market App, so I don't have to start customizing all over again.
Thanks in advance!
Click to expand...
Click to collapse
Same here, so far I have a workaround, purchase in the web maket, go back to the market app and then it will download.
Cheers
error on market app
Im getting crazy as I can´t download any market app at all.
The first time I installed (3.3 bl1.1), I got 6 apps downloaded form the market app, and then suddenly stop saying and error purchasing even free apps. After hours trying to change settings now the market app even doesnt open saying that cannot get info from the server!!!
Tried to clear cache, wipe data and even reinstall the rom, but the same thing happens now after just 1 download from the android market, it says "error purchasing" a free app..
I really loved this ROM, but this is a crucial feature, can someone post an workaround for this ?
This happened to me after restoring a nandroid. In the end I ended up reflashing and restoring my user app data from TitaniumBackup. Problem solved. Good Luck
Sent from my GT-P7510 using Tapatalk
You could try to restore with TTB or uninstall and install a fresh apk. Or make a new nandroid backup, flash an older working Android backup, copy the apk onto your SD card, restore the broken nandrod backpup, uninstall market, use root explorer to move the working market apk to system/app and reinstall it from there.
Sent from my GT-P7510 using xda premium
ayres said:
Im getting crazy as I can´t download any market app at all.
The first time I installed (3.3 bl1.1), I got 6 apps downloaded form the market app, and then suddenly stop saying and error purchasing even free apps. After hours trying to change settings now the market app even doesnt open saying that cannot get info from the server!!!
Tried to clear cache, wipe data and even reinstall the rom, but the same thing happens now after just 1 download from the android market, it says "error purchasing" a free app..
I really loved this ROM, but this is a crucial feature, can someone post an workaround for this ?
Click to expand...
Click to collapse
I had the same issue happened to me. A workaround that worked for me is using the web market. Try that, it should work. The only thing is that it wont install automatically. After downloading from the web market I had to go to the market native app and search again for the app i just dl. Now the market native app would display Install instead of download.
That was the only way to dl the app.
Then I had issue with battery drainage, So decided to flash it back to stock and no more problems with the market.
hosagot said:
I had the same issue happened to me. A workaround that worked for me is using the web market. Try that, it should work. The only thing is that it wont install automatically. After downloading from the web market I had to go to the market native app and search again for the app i just dl. Now the market native app would display Install instead of download.
That was the only way to dl the app.
Then I had issue with battery drainage, So decided to flash it back to stock and no more problems with the market.
Click to expand...
Click to collapse
Oddly I have the same problems with the market even running stock.
" error processing purchase" solution that worked for me
Hi.
I'm new to the forum. I just bought my first tablet. A Viewsonic GTablet that was rooted to Honeycomb 3.0. First thing I found out about it was that I couldn't download free apps from the Market. I could get the paid ones however. I could also download free ones from Amazon. So I googled and googled and read the posts here and elsewhere and tried most of the fixes but I was as frustrated as all of us. So I thought that maybe there would be a newer version of Market that had bug fixes and so on and I found
It's version 3.0.26. I was trying to post the link but they tell me as a new member of the forum I'm not allowed to post outside links yet. Cool. The link was actually to a RapidShare site if your trust them. It was free. It was easy to just gmail it to myself and on my Viewsonic I found it in the Download folder and did the install. Sure enough I'm now a happy camper. First thing I got was Flash Player of course. I want the SiriusXM app but I installed it and log in and get the "checking for updates" that never ends. But that's a different topic.
By the way. I did email Android Market support and they got right back to me and said that they were working on it. I sent them my update that I am posting here.
The Market sometimes just has issues. As others have said clearing cache can help. Other times the only thing to do is wait and try to repurchase again later.
Jamesyboy said:
I spent hours trying to fix this and finally came to the solution. Clearing the market cache and removing your Google account must be done concurrently. If all else fails, remove your Google account, clear the cache for the market, and clear all cache and data from all applications and services that use the market icon. This is kind of like hunting a rabbit with a bazooka, but it'll git'er done.
To re-hash concisely:
Be aware: if steps 1, 2, and 3 don't work, step 4 can solve your problem ( it did for me ), but it may cause adverse effects or problems ( I'm not sure ).
1) Go to settings --> Account & Sync --> Click your Google account --> and click remove in the upper right hand corner of the screen.
2) Go to settings --> Applications --> Manage Applications --> Click the "All Applications" tab --> and then scroll until you find "Market". Choose "Clear Data".
3) Make another attempt to download or purchase an app.
If you still receive the error message:
4) Repeat steps 1 & 2 , but in addition to clearing the market cache ( which happens in step 2 ), look for any applications that seem related to the market ( there were multiple services and programs I found ) and clear the data/cache for all of them. When this step is completed, your tablet will reinitialize upon exit. You may receive a notification or error.
5) Restart your tablet, click the market, and you will be prompted to add a Google account. Sign in and accept the terms!!!
Hope this works!
Click to expand...
Click to collapse
cheers mate. I did steps 1,2 and 3 and market is working fine again
it worked for me for a day and the issue came back again.
darn frustrating
I get no love with the Jamesyboy fix.
Seems a common enough problem, but no solid fix after all this time.
---------- Post added at 05:33 PM ---------- Previous post was at 04:49 PM ----------
Found a real fix.
Install new market.apk from
http://www.arctablet.com/assets/apps/Android_Market_v3.1.5.apk
and install.
Then hunt down and uninstall the old faulty market app.
To do that, if you click the "Market" label at the top right of the "Apps" screen the system will prompt you to complete action with...
That will tell you the name of the old market app to go find and uninstall.
The Market backend (not your Tab or other device) is the problem. They've been getting a huge response to those $0.10 apps, and it's revealing some issues with the servers.
settings- privacy- factory data reset. then when it reboots wipe data for market. it's been working for me so far for a few hours. it hasn't updated to google play store yet tho, i don't know why and don't care as long as i can download apps.
Market Legacy Will cause this
if you use the google play legacy app to see what apps you have installed previously it will break in-app purchases. Uninstall and wipe normal market cache
Also try clearing media cache
I periodically have the Google Play Store get stuck on "Installing..." when I try to install an app (JellyBean, different tablet tho). I've done Clear Data for it & the Google Play Services as suggested above. But what I also needed to do was Clear Data on Media Storage. I have a large (~40GB) side-loaded MP3 collection, and the media crawler sometimes gets bogged down causing problems for everything (including Camera, which is apparently connected to Gallery, which apparently uses the media crawler). Of course, after you do this you will need to be patient (and perhaps reboot?) while it re-indexes your media.
i see..

Android Market???????

I get this when pushing "My Apps" button in the Android Market App.
I have tried multiple Roms "KJ3", I install my apps via "Titanium" and all is well but then i might check for updates later on and it will come up as per the attached screenshot.
1: I have cleared the Cache and cleared data for the Market app.
2: installed apps 1 by 1, thought i found the app so i didn't install it but after a reboot the issue returned.
Its a well-known issue. I tried everything but I ended up by re-installing every app via market then just restore data with titanium.however, i think theres a "limit" of numbers of apps you can install.as soon as you hit that limit,the issue reappears again.
Sent from my GT-I9100
If you have installed "Market Enabler" or "Blackmart Alpha" try uninstalling them.
After that clear Market data/cache and see if it work.
This have been reported in another thread but can't find it.
Well known issue, only way around to see if you have updates is to use AppBrain market, and sync your apps with that, it will tell you if your apps need updating or not.

Play Store does not start (FC)

Hi everyone.
I have a problem on my HTC One S (S4) everything Stock (again)... no root, bootloader locked etc.. (but don't think the problem is device specific)
I will describe it a little detailed so sorry for long text:
Yesterday i saw under notifications that "google+" is auto-updating to latest version. but because of i don't want to use google+ (and i can't uninstall it), i pressed and hold (during the update-process - on the notifications bar) and tapped on "App Info". From there i selected to stop the task, cleared the data and deactivated. Then it was gone also from the notifications. -- i know i could have tapped only once and stopped the update in playstore, but i just wanted to make it quick.
But the problem started there: when i want to open playstore, it shows up for a second then closes back again with a FC. Reboot didn't helped.
I have done clearing data of "Google Play Store" and "Google Services Framework" and rebooting but this did not solve the problem.
Today i received 3 Update-Notifications for some apps but when i tapped on the notification, playstore opens then closes after a second the same way.
I got also a com.google.gapps (as far as i remember) FC-error sometimes..
I wanted to install the playstore from an apk, but interestingly i couldn't download anything from the (stock) internet browser (the download does simply not start or the download-page closes). I also tried with Chrome to download, but there i even got FCs when i wanted to download anything. So i think this has to do something with the playstore-problem.
Now the question is: is there a way i could fix this, without restoring the whole phone?
Problem solved (thread can be closed).
i just needed coffee to wake up i think. i simply restored all app settings to default (via HTC Sense). Everything works now.

Error with Google Play Services and the Play Store

Hello!
I just upgraded to Lollipop using a pre-rooted zip. It seems to be working well however I have hit a significant road block. When I first booted I had a notification instructing me to update Google Play services, however no progress was being made within the Play Store app. I have other pending updates that will not update as well. I have tried manually downloading the correct Play Services and Play Store apps however I continue to have issues (updates are hanging at "downloading"). I have noticed some wonky behavior in general which I believe is related to Play services not working correctly. I have attempted to Force close them and wipe the cache and data for each, including Framework and the Download manager, but this doesn't seem to have fixed anything. I also attempted to remove my Google account and re-enter it.
Does anyone have an advice before I factory reset? I am really trying to avoid this. Thanks in advance.
Update: Welp. I couldn't figure it out and so I thought a factory reset would fix it. WRONG. I have no idea what is going on but I have factory reset the phone and I am still having this issue. I am seriously at a loss.

Google play store updates pending

The updates on my play store are stuck and always stays as 'Download Pending'. On Googling, I found that the solution is to clear the app data from settings. It does work after clearing data, however, after sometime downloads are still pending and I again have to clear the data. Can anybody tell be where the problem may be lying and how do I fix it permanently?
Usually, my download pending on big apps, need to connect to wifi to continue.
To clear this temporarily, go into Settings/Apps and scroll to Google Play Store
Select Storage and Clear Data
It's not a permanent solution and you will have to do it regularly for downloads to work.
Thanks.. Its working fine now.

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