Internal Storage Full After Factory Reset - Android Q&A, Help & Troubleshooting

Hi,
I have a Huawei Ascend G6 (U10) and rooted my device with TowelRoot 3.0
When you get a new phone it's custom to first fully charge your device and then let it fully deplete before fully charging it again to make sure you use the full capability of your device's battery. (during this time I rooted my device) Now, while it was at only 3% of battery I was playing a silly game, called Can KnockDown 3. While playing this game, my device turned off due to no battery. After it fully charged again, I tried to run the game again but it got stuck on the initialisation screen.
No big deal, I thought. So, I went on and just un-installed it and tried to re-install it. Problem is, I got Google Play error 492 when I tried to download/install the game once more. So I restarted my device, tried to un-install the Play Store and tried a hard reboot. None of those worked.
After some reading I got to know that I had to install an app called "ROM manager", boot into Recovery Mode and delete the Dalvik Cache (Which was said to be located in "Settings". Now, I don't know much about phones, nor Android. So that proved quite difficult. I went into Recovery Mode but was unable to find the "Settings" tab. So, I wiped Cache and the other setting. Can't quite remember. When I rebooted it, the problem was STILL not solved.
Now, I never noticed the REAL problem because I had my external SD card mounted.
This morning, I wanted to change my profile picture on an app called What's App Messenger. It gave me the following error: "Failed to load image data, please try again later." That really bothered me and after a reboot the problem was still not solved. I quickly realised that all my pictures were on my external SD so I turned off my phone to take it out. Booted it without external SD. Tried to make a picture with my camera, but it said "Internal Sotrage full. Please insert an SD card." but when I went to my filemanager there was NOTING on my internal SD. No maps, nothing. However, in my settings it says that only 1.98 GB of the 4 GGB internal storage is used...
Could someone please help me with this?

try using DiskUsage app, it shows every folder in your phone and how much space they take, also if you have rooted your phone, it shows wich system folders take most of the space (logs and tmp folders, safe to erase)

SykesMod said:
try using DiskUsage app, it shows every folder in your phone and how much space they take, also if you have rooted your phone, it shows wich system folders take most of the space (logs and tmp folders, safe to erase)
Click to expand...
Click to collapse
I appreciate your reply, but I don't think that's the problem. I think my internal SD card is f***ed up now. I've tried wiping it all I want but to no avail. Probably something went wrong with rooting it, or installing ClockWorkMod or something. I don't know.
What I do know is that I need help!

Have you found a solution

Related

[Q] Internal memory problem, phone very slow application manager problems please help

Hi,
I have galaxy s2 i9100 phone. Internal memory 8 GB, and no external sd card. Its running 4.1.2 jelly bean. official rom. the problem with my phone is that when the phone is restarted i get the " preparing sd card: checking for errors" and it takes a long time to go away. during that time i cant do anything like taking a picture or accessing memory. after that when i goto application manager to clear cache of an app or uninstall an app, no app is showing its size. then after like 10 or more minutes the apps start showing their sizes one by one.
during this time if i click any app to see if i can uninstall the app or clear cache etc i see computing..... infront of everything.
and it takes quite a while to compute. Eventually it is computed and all the sizes cache size is showing but if i click to clear data or clear cache the button appears to be clicked but nothing happens i have to close the application manager and open it after like 10 mins to find out the cache has been cleared. all this is also effecting my phone performance. The apps are very slow. I dont get any facebook or any other notification on time. I get them like an hour late. This didnt use to happen before. The phone is sluggish and often freezes and i have to take out the battery to make it work again.
I did everything i could find. I factory reset it, did wipe all data and even reflashed and factory reset it but all that did was make it work normal for a day or two and then all these problems start again. I searched alot but couldnt find any topic relevant. No body has mentioned this application manager problem etc and phone being slow etc. And many of the posts are about external sd card but i have no external sd card. Could someone please help me.

[Q] Beans v23 - android.process.media stopped

Running the newest version of beans since the day after it came out. Has been really stable. Until yesterday. The only thing I did yesterday was I downloaded a couple weather apps.
It's pretty easy to trigger. I can trigger it by going into my gmail app and it won't let me read anything because it closes Gmail. I have done it by going into the phone settings screen. It happens in the play store and I also can't download any apps.
I've tried clearing cache/data and force stopping both Media Storage and Download Manager. I have 2.78GB left on internal storage and 5.4 or so on external 16gb sdcard. On the internal the largest directories are Titanium Backup at 1.91GB, airdroid at 1.19 gb (its the beans rom file), Android at 0.98 GB, and DCIM at 145MB. On external the largest are DCIM at 5.00 GB (music folder at 4.7GB), TWRP at 4.36GB (a full system backup), and then Download at 33.03MB.
My first and probably smartest step is to full wipe, reflash, but I really wanted to avoid that. Just wondering if there are any other suggestions.
scoobz0202 said:
Running the newest version of beans since the day after it came out. Has been really stable. Until yesterday. The only thing I did yesterday was I downloaded a couple weather apps.
It's pretty easy to trigger. I can trigger it by going into my gmail app and it won't let me read anything because it closes Gmail. I have done it by going into the phone settings screen. It happens in the play store and I also can't download any apps.
I've tried clearing cache/data and force stopping both Media Storage and Download Manager. I have 2.78GB left on internal storage and 5.4 or so on external 16gb sdcard. On the internal the largest directories are Titanium Backup at 1.91GB, airdroid at 1.19 gb (its the beans rom file), Android at 0.98 GB, and DCIM at 145MB. On external the largest are DCIM at 5.00 GB (music folder at 4.7GB), TWRP at 4.36GB (a full system backup), and then Download at 33.03MB.
My first and probably smartest step is to full wipe, reflash, but I really wanted to avoid that. Just wondering if there are any other suggestions.
Click to expand...
Click to collapse
I tried a cache, delvik, factory reset, and system reset from recovery. Reinstalled alliance/beans, and right from the get go got an error saying "system uids inconsistent" when I booted for the first time, followed by a series of "such and such has stopped working" like gapps and the same error above. As a result I cant use the play store to download my apps either.
I rebooted into recovery and tried to fix the permissions which then failed with this at the end "E: Unable to chmod data/data/com.google.android"
Now im really not sure what to do
One more thing: I wondered if maybe it was my SD card so i unmounted that and removed it. That hasn't done anything.
Also, rebooting takes much longer than usual.

Galaxy S2 Cm12.1-20150909 problem with internal storage

Hi,
I just noticed strange thing when prowling in ESFile Explorer. My LOST.dir folder "takes" whole 143GB of data. I noticed that when I was cleaning my phone with SD Maid - when scanning it shows "only" 15GB ready to delete, but it finally fail every time. In Disk Usage it also shows so gigantic LOST.dir folder. Nor CCleaner help too. I rebooted my phone twice, but it gave no result.
The last few days I was playing N4S:NL, today it failed a couple times during the loading screen, so I decided to reinstall it. Suprisingly during the uninstallation process it didn't ask me if I want to uninstall data folder of the app too.
I can connect the phone to a PC with no issues, I thought that deleting LOST.dir in Windows Explorer can help, but I was mistaken.
Does any one have some advice what should I do? I would rather not to reflash the ROM or wipe it in recovery.
up
Anyone?
Can't you delete lost.dir folder manually using some file manager? Have you tried formatting the internal storage (Yes you will need to backup your files before doing this)? If this doesn't work, I recommend using a pit file to reconfigure all partitions on your phone, just make sure to backup!
Regards, gsstudios
No, it is impossible to delete it in i.e. ESFile, it fails everytime. Now it became even worse, I got permanent notification, which says that i'm running low on memory and some system functions may don't work. In fact they don't, I can't take a screenshot, some apps fails to run.
Last time I updated CM with this built-in function, it replaced CWM with some CM Recovery. It is poor with its few options. There is no option to backup or flash rom. It's a shame because I have a backup taken just after flashing fresh LP.
I tried to format data/factory reset in there - no result.
After all I decided to switch back to CM11, this time with 4GB pit file. I remember it to be better optimized (it was running smoother on my phone) than CM12.1. The only thing I didn't like was that issue with music stopping to play randomly. Hope it will work flawlessly, but waiting for some stable 6.0 rom

Apps2sd "sd fix" messed up phone. Cant View files but can see under TWRP.

Edit -- Nvm. I just went in and did a factory reset. Pretty sad since I hadnt backed up in about 2 weeks. My loss. My stupiditiy. Learn form our mistakes.
After the factory reset, I can view my SD card again which is pretty nice, so not a total loss.
-------------------------
Alright. A little about my phone. Its a Galaxy s5 with an 8gb micro sd card. The phone is rooted.
Last night I installed Apps2sd. When I first opened the app it mentioned that my SD card was not setup and I would need to run some "sd fix". I accepted, the phone rebooted and then when it came back up, its as if my SD card was blank. Not only blank, but after connecting phone to the PC, both my phone and card show but are empty. The SD card displays as -1376256 bytes free of -1376256 bytes. The phone shows 127mb free of 128mb.
I also made the mistake of uninstalled apps2sd after my phone booted up and I noticed the issue. Wasnt very smart of me as I can not seem to install it or anything back. Most apps including google play just crash when trying to load. When vieiwng files under My Files, basically everything is empty. If I try using FX file manager then most things say I dont have access.
Now when I first turn on phone and I boot into safestrap TWRP, I can go through and view files and I See all my stuff on my SD card and phone. I can even copy files from my SD card and place them in other directories (tried to copy the apps2sd apk onto phone to reinstall) but just cant ever see any of it when the phone is booted.
Also under TWRP, If I go to backup or anything for example, It lists Micro SD as 2132mb and Internal Storage as 3436mb. So im guessing apps2sd created a partition of some sort?
What have I done? What did my stupid ass do and is there any way to fix it?
tl;dr: Installed apps2sd, clicked things I shouldnt click. Cant view any files on phone or when connected to USB but can see everything under TWRP.
Any and all help is greatly appreciated!!
skoad said:
Edit -- Nvm. I just went in and did a factory reset. Pretty sad since I hadnt backed up in about 2 weeks. My loss. My stupiditiy. Learn form our mistakes.
After the factory reset, I can view my SD card again which is pretty nice, so not a total loss.
-------------------------
Alright. A little about my phone. Its a Galaxy s5 with an 8gb micro sd card. The phone is rooted.
Last night I installed Apps2sd. When I first opened the app it mentioned that my SD card was not setup and I would need to run some "sd fix". I accepted, the phone rebooted and then when it came back up, its as if my SD card was blank. Not only blank, but after connecting phone to the PC, both my phone and card show but are empty. The SD card displays as -1376256 bytes free of -1376256 bytes. The phone shows 127mb free of 128mb.
I also made the mistake of uninstalled apps2sd after my phone booted up and I noticed the issue. Wasnt very smart of me as I can not seem to install it or anything back. Most apps including google play just crash when trying to load. When vieiwng files under My Files, basically everything is empty. If I try using FX file manager then most things say I dont have access.
Now when I first turn on phone and I boot into safestrap TWRP, I can go through and view files and I See all my stuff on my SD card and phone. I can even copy files from my SD card and place them in other directories (tried to copy the apps2sd apk onto phone to reinstall) but just cant ever see any of it when the phone is booted.
Also under TWRP, If I go to backup or anything for example, It lists Micro SD as 2132mb and Internal Storage as 3436mb. So im guessing apps2sd created a partition of some sort?
What have I done? What did my stupid ass do and is there any way to fix it?
tl;dr: Installed apps2sd, clicked things I shouldnt click. Cant view any files on phone or when connected to USB but can see everything under TWRP.
Any and all help is greatly appreciated!!
Click to expand...
Click to collapse
u should try finding from root/data/media

Unknown Internal storage/SD useage: what is the cause & fix?

My Device:
I am using a Galaxy S7 SM-G930F 32GB Exynos running IronMan-Rom V1.2.0 and have TWRP 3.0.2-4 and the phone is rooted.
The Issue:
Something is using 13.85GB on my internal SD/Storage (see attached screenshots) I discovered this yesterday lunch time and have since spent a few hours on here and other forums across the inter-webs trying to get to the bottom of the issue. To try and discount and head off any none relevant data/answers related o the issue below is a list of what I have done so far -
Its no app cache related, because wiping the delvic and data cache from TWRP did nothing to change the other storage figure.
I deleted every scrape of data from the internal Storage/SD manually and also wiped internal Storage/SD from TWRP and no effect.
Its not app related and I have checked all my app caches and the 10 largest don't account for a fraction of the 13.85GB.
Auto update in the Google play has always been set to disable since I installed the ROM, so it not caching anything
I type *#9900# and deleted the dev/cat log, and this made no difference.
I tried SD maid, It found 2GB which I removed, didn't effect the internal storage and just broke google play services causing to it to constantly FC - utterly pointless app.
I have tried several other SD tools (SD tools, OneTool, CCleaner and numbers our SD manager type apps from the playstore to name a few) to try and ascertain what exactly is using the space in the internal storage and nothing so far has shone any light on the subject.
I have manually rum TRIM via Lspeed app and that made no difference.
DiskUseage (see screenshot) is showing it as 'System Data', but I am unable to browse or select it - and it doesn't make any sense its called that either.
My knowledge of linux is limited, but I am wondering if the internal storage is an actual drive and not a symbolic link to another location, if that's the case where is the other location so I can see if I can clean out the phantom data from there.
Doing a factory reset does indeed remove the 'phantom' 13.85GB of data, but I absolutely do not see why this extreme measure has to be taken. There surely has to be a reasonable explanation and fix for this?! As I would prefer not to have to spend a chunk of my weekend setting up my bloody phone all over again due to have to factory reset.
So while doing another search on the playstore for tools to help me, I found a tool called 'Diskinfo' and this showed one of the mount names for the internal storage as /Data. I then reinstalled TotalCommander, did a properties check on that folder and found 17.GB of data in that folder. So am gonna painstakingly go through that folder to see if there is one that roughly matches the 13.85GB mentioned in the OP.
I then found the mysterious phantom data, it was all the files I have placed into 'privatemode' So as I now understand it (privateMode), instead of just encrypting the data where it was on the external SD card, it moves the data to the internal storage/SD card. So I will be looking for an alternative app to private mode.
Hey. I'm having that issue with a costumer. I would like to know how you erased and/or solve that problem. Thank You and very helpful info.
Eventually found file '0' using an app called SD Card Manager - Samsung Tab A Android 5. Removed 4gb of data. Excellent!
I seem to be having a similar issue on my s9, I've only had it since early February this year. My apps is only 10gb, and I have ~34gb of files that on there, yet my 60gb is nearly full
Can someone help me, please??
I have an Edge phone that has almost all of my Internal Storage gone!
I have 64.00 GB and 19.62GB is taken up by "Apps", how do I fix this??
I'm not using that many Apps, so I don't understand why this is happening....please help!
Ok so what if you are not using private mode? How do you remove this data without doing a hard reset? I can see it on my disk but can't get rid of it? I have never used private mode on my phone before, used CCleaner and there is still about 17 gigs worth of **** stuck on my phone.
b1k3rdude said:
So while doing another search on the playstore for tools to help me, I found a tool called 'Diskinfo' and this showed one of the mount names for the internal storage as /Data. I then reinstalled TotalCommander, did a properties check on that folder and found 17.GB of data in that folder. So am gonna painstakingly go through that folder to see if there is one that roughly matches the 13.85GB mentioned in the OP.
I then found the mysterious phantom data, it was all the files I have placed into 'privatemode' So as I now understand it (privateMode), instead of just encrypting the data where it was on the external SD card, it moves the data to the internal storage/SD card. So I will be looking for an alternative app to private mode.
Click to expand...
Click to collapse
Hello, i have the same problem. Have you been able to recovery/find that data from the privatemode? My brother's S7e is on some Note8 rom and i can't find anything 'private mode' in the Settings. He has 300mb free of 24gb and literally not a single picture on his Internal storage.
Imotep95 said:
Hello, i have the same problem. Have you been able to recovery/find that data from the privatemode? My brother's S7e is on some Note8 rom and i can't find anything 'private mode' in the Settings. He has 300mb free of 24gb and literally not a single picture on his Internal storage.
Click to expand...
Click to collapse
Just do a search in setting for 'private mode' and disable it, at some point your brother has enabled to password protect some files on the device.
More relevant info here - https://www.samsung.com/uk/support/mobile-devices/what-is-private-mode-and-how-do-i-use-it/
All this is happening to me and my private mode is off. I literally copied and pasted all of my files from my phone storage onto the computer to relief the size, again, plus the CClear app, and the dent released around 2gb.
12gb is used on a 32gb phone, removing everything it is at 29.2gb maxed out.
This is nuts...
I clear my phone out every couple of months. Images to keep on the computer, removing unnessisary things. Private mode has always been disabled... What do I need to do?
Rrutwi363o said:
All this is happening to me and my private mode is off. I literally copied and pasted all of my files from my phone storage onto the computer to relief the size, again, plus the CClear app, and the dent released around 2gb.
12gb is used on a 32gb phone, removing everything it is at 29.2gb maxed out.
This is nuts...
I clear my phone out every couple of months. Images to keep on the computer, removing unnessisary things. Private mode has always been disabled... What do I need to do?
Click to expand...
Click to collapse
This sounds really familiar, any progress?
Is anybody know how to recover deleted files,images/photos?
My photos/images got deleted by SD maid
So when i use it i accidentally clicked something in SD maid that delete all of my images and photos
-My photos is gone
-whatsapp images is gone too
-photos , images is gone
Are they deleted permanently?
i tried recover apps in my phone , but all of that apps dint work..
Is there anyway to recover it??

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