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Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
patrick92260 said:
Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
Click to expand...
Click to collapse
Do you have to be an AT&T customer for that? I tried calling them and even speaking with the supervisor, with no luck, supervisor was even more insisting about the exclusive deal and no unlock till May.
patrick92260 said:
Been following this story for a while about how it seems like no online unlock service has been able to unlock the att lumia 920. I have also seen that multiple people it seems were given codes from at&t that would not work. Well last week I submitted an unlock request for my lumia 920 through at&t over the phone and today I received an email that had the 20 digit code. So I put an old T-Mobile sim in the phone, turned it on, entered the code, and it said pin accepted! This confirms that at&t is at least able to issue correct unlock codes but it doesn't explain why some work and some don't. (As far as I can find I'm the first one to actually get a working code)
For everyone who is still waiting for an unlock it is worth a shot to give them a call. If they say they won't unlock it due to the exclusivity deal, ask for a supervisor who can put the unlock request through.
Click to expand...
Click to collapse
Great news!
How do I find my SIM PIN code?
netgh0st said:
Do you have to be an AT&T customer for that? I tried calling them and even speaking with the supervisor, with no luck, supervisor was even more insisting about the exclusive deal and no unlock till May.
Click to expand...
Click to collapse
I'd assume you won't have much luck if you aren't a current att customer. The supervisor who put in the unlock request told me that they can submit an unlock request for any phone except the iPhone which has to be out of contract to be unlocked. My lumia is under contract but I've also been with att for at least 7 years.
1 hour of battling. 1 agent escalated to sup, no result. Another agent and another escalation, no results for me.
g00p said:
1 hour of battling. 1 agent escalated to sup, no result. Another agent and another escalation, no results for me.
Click to expand...
Click to collapse
Same fore me - no real battling though and "only" 30 mins on the phone for nothing. Agent also spoke with supervisor. June was what they told me (so much for "it's the same for all Lumia 920s, not just your device..."). And, of course, they even don't have the codes yet.
Idk why they won't budge for you guys, the only thing I can say is keep trying until you get an agent who will submit the unlock request for it.
patrick92260 said:
Idk why they won't budge for you guys, the only thing I can say is keep trying until you get an agent who will submit the unlock request for it.
Click to expand...
Click to collapse
Will do. I tried to gently push him to still submit a request, even though it fails, so that I had something in return (if it is just the negative reply from the unlock team) to follow up with. However, he would not submit the request because it would be the same result as he is telling me - no code available for my IMEI yet.
I'm currently very busy at work so I can't spend 30-60mins each day chatting with AT&T. Will try in a week or two.
BTW, I guess you being a long-time AT&T customer could have also been influential. I am a 2-day customer because I cancelled service again due to bad voice quality at my work location. However, paying the ETF, I fulfilled my contractual obligations so I'm only asking AT&T to fulfill theirs (3.1 of the Wireless Customer Agreement)...
dullerm said:
Will do. I tried to gently push him to still submit a request, even though it fails, so that I had something in return (if it is just the negative reply from the unlock team) to follow up with. However, he would not submit the request because it would be the same result as he is telling me - no code available for my IMEI yet.
I'm currently very busy at work so I can't spend 30-60mins each day chatting with AT&T. Will try in a week or two.
BTW, I guess you being a long-time AT&T customer could have also been influential. I am a 2-day customer because I cancelled service again due to bad voice quality at my work location. However, paying the ETF, I fulfilled my contractual obligations so I'm only asking AT&T to fulfill theirs (3.1 of the Wireless Customer Agreement)...
Click to expand...
Click to collapse
Yeah my lumia is under contract but yes I have also been a customer for at least 7 years. The problem is there is no standardization with these unlock requests so it seems like it's just the luck of the draw of who you talk to... I'd be really surprised if you got a denial email, it seems like the difficult part is just getting the agent to submit the unlock request...
patrick92260 said:
Yeah my lumia is under contract but yes I have also been a customer for at least 7 years. The problem is there is no standardization with these unlock requests so it seems like it's just the luck of the draw of who you talk to... I'd be really surprised if you got a denial email, it seems like the difficult part is just getting the agent to submit the unlock request...
Click to expand...
Click to collapse
I in same boat as Dullerm, just tried 3 times with no movement to escilate to receive unlock code. Urrrgggg. Wish I didn't rush into this phone, and bought it in Canada. They are telling me in May the code will be released.
hello all,
any news about the unlock?
yair26 said:
hello all,
any news about the unlock?
Click to expand...
Click to collapse
sure, I'll play...
It's the standard exclusive device wait for 6 months after release rule on AT&T for contract phones. Dunno about other carriers.
So whenever you bought it, plus 6 months, you can sim unlock it.
schettj said:
sure, I'll play...
It's the standard exclusive device wait for 6 months after release rule on AT&T for contract phones. Dunno about other carriers.
So whenever you bought it, plus 6 months, you can sim unlock it.
Click to expand...
Click to collapse
thanks for that..i know that i need to wait 6 months for at&t unlock but there other way that some1 try with success?
yair26 said:
thanks for that..i know that i need to wait 6 months for at&t unlock but there other way that some1 try with success?
Click to expand...
Click to collapse
Apparently there is no way at all to unlock currently except thru ATT. I guess that is harder than I expected b/c it seems no one in this thread has been able to get an unlock code. It just depends on the CSR you get on the phone, I got them to unlock it on my first call to them so I guess I just got very lucky.
guys, I'm from Ukraine
please tell me. Can I write to at & t email?
What information do I need to write that would have been any result ..?
and in advance sorry for my spelling mistakes))
I called them back in Dec 2012 and got the unlock code from at&t; however the code only 11 digit and will not work.
Does anyone know or could confirm how digit the code should be?
Also, does it have to be a T-Mobile chip or any GSM chip will work?
Sent from my SCH-I510 using xda app-developers app
zimone91 said:
guys, I'm from Ukraine
please tell me. Can I write to at & t email?
What information do I need to write that would have been any result ..?
and in advance sorry for my spelling mistakes))
Click to expand...
Click to collapse
Unfortunately, there seem to be very few people who managed to get an unlock code from AT&T, and most of them were long-term AT&T customers. If you are not a customer, neither phone nor e-mail support is likely to get you anything meaningful. We'll just have to wait and hope that codes will leak out to 3rd parties earlier than next May.
netgh0st said:
Unfortunately, there seem to be very few people who managed to get an unlock code from AT&T, and most of them were long-term AT&T customers. If you are not a customer, neither phone nor e-mail support is likely to get you anything meaningful. We'll just have to wait and hope that codes will leak out to 3rd parties earlier than next May.
Click to expand...
Click to collapse
we just have a little different situation.
I read a lot of reviews of people saying who unblocked the technique in support just that they bought on ebay, and the seller told them that it is unlocked.
simply put, they pressed on pity!
and it worked! but now I do not know if it will work so ...
databaseguy said:
I called them back in Dec 2012 and got the unlock code from at&t; however the code only 11 digit and will not work.
Does anyone know or could confirm how digit the code should be?
Also, does it have to be a T-Mobile chip or any GSM chip will work?
Sent from my SCH-I510 using xda app-developers app
Click to expand...
Click to collapse
should be 20 digit code and any none att sim should work
entering the unlock code
for those who tried the 20 digit code for the lumia 920. try this. i had that problem with my lumia 900 from at&t i got the code and entered it and it would not accept the code. i had to use all ten tries and then it asked me to enter MY PUK code. i then entered the exact same unlock code as the PUK code and it unlocked the nokia lumia 900. my theory was that i never activated the phone with an at&t sim card i just bough it and popped in my foreign sim. i tried it with multiple unactivated nokia lumia 900s from at&t and it work. so if you bought a lumia 920 but didn't activate it with an at&t sim card this may be the reason the unlock code didn't work, you can either activate the phone with an at&t sim or try this process that i've used.
Today i've recieved a T-Mobile HTC One phone bought from US. I live in israel./
Got few questions, any answer be greatly appreciated.
1. I've made inquiry to T-Mobile, and they told me once i give them info about the phone they'll unlock it for me either in 48 hours or more if IMEI isn't in their databse yet. I've yet to give them that info because i fear the phone might be stolen. I've recieved it from my brother and i et the impression it was bought from the company itself but ..his unavailable to inquire for few days.
Any way to confirm legality of the phone? All i can see is T-Mobile app installed on HTC, and two messeges, one saying "Welcome ...etc...etc.." and other that the sim has been activiated.
2. If i do give them IMEI can they block me permamently and thus no matter where i et the code the HTC is blocked?
3. Any proven third-party sellers who could unlock me the phone?
I'd rather go for legal way if possible, and i know the phone costed about 700dollar so i assume its real price, but you guys let me know what's the best way to approach it.
If you don't mind spending just $3.50, use the link I'm posting below. I used it last night on my T-Mobile HTC One and got an unlock code in ten minutes.
http://www.unlockcode247.com/imei/7/HTC
Sent from my HTC One using xda app-developers app
Says IMEI doesn't exist. But in another website it says it does.
Any other trusty websites?
HTC One T-Mobile unlock code
Gonnviear said:
Says IMEI doesn't exist. But in another website it says it does.
Any other trusty websites?
Click to expand...
Click to collapse
Gonnviear said:
Says IMEI doesn't exist. But in another website it says it does.
Any other trusty websites?
Click to expand...
Click to collapse
Try myhtcunlock.com. Same to me before i try many web the said because my HTC One T-Mobile is new that why they don't have the code try again after 1-2 months, i give a last try go to myhtcunlock.com and they sent me the unlock code work perfectly at the first time, but i have to wait 6-12hrs to receive the code and cost me $35.00 but i am ok with it as long as the they have the code and it worked. I don't know about your IMEI but give it try.
Hello XDA,
I have been here a lot of times, but didn't remember my essential info to log on as before.
I was in USA recently and someone stole my backpack. I went to t mobile, to buy a phone. And I specified, I need it to be unlocked because in a month I am flying back home. I paid the device normal price 350 dollars for an S3 and got it or 300 dollars don't remember. I am now home and the device doesn't work. And I want to unlock it and remove the T mobile firmware.
is it possible?
Regards
Mario
Mazzerstruck said:
Hello XDA,
I have been here a lot of times, but didn't remember my essential info to log on as before.
I was in USA recently and someone stole my backpack. I went to t mobile, to buy a phone. And I specified, I need it to be unlocked because in a month I am flying back home. I paid the device normal price 350 dollars for an S3 and got it or 300 dollars don't remember. I am now home and the device doesn't work. And I want to unlock it and remove the T mobile firmware.
is it possible?
Regards
Mario
Click to expand...
Click to collapse
Not sure where the lie is...? They don't sell the phones unlocked, even when purchased out right. If you were told that, most likely the CSR just didn't know what they were talking(common) about rather than actively lying to you. You should be able to contact their customer service to obtain an unlock code though if you have proof of purchase. Other than that, if it isn't updated (not likely) past 4.1.2 you can unlock it yourself via hidden menu. If you are on 4.3, this method no longer works that I have seen and you'll need to purchase an unlock code from a reputable source if T-Mobile refuses to help or you are unable to provide them with the necessary details for them to give you the code.
es0tericcha0s said:
Not sure where the lie is...? They don't sell the phones unlocked, even when purchased out right. If you were told that, most likely the CSR just didn't know what they were talking(common) about rather than actively lying to you. You should be able to contact their customer service to obtain an unlock code though if you have proof of purchase. Other than that, if it isn't updated (not likely) past 4.1.2 you can unlock it yourself via hidden menu. If you are on 4.3, this method no longer works that I have seen and you'll need to purchase an unlock code from a reputable source if T-Mobile refuses to help or you are unable to provide them with the necessary details for them to give you the code.
Click to expand...
Click to collapse
I asked her like 4 times. Will it work in my country? The answer was yes, and the last time was, are you going to ask me again sir?
Can someone direct me to the secret menu? I am in my country now. Will it unlock?
I am on odin and I cant flash back the 4.1.1. why is that. If I flash it back I will be able to use the secret code
So, you got it from the US, and not you are home (can I as where?) and it doesn't accept your sim card?
Do you have an authentic receipt with the full price, and/or proof of purchase?
if so you can contact an authorized Samsung dealer in your area and describe the issue, and they will give you the unlock codes.
Something similar happened to me: I bought a brand new Galaxy S3 from Europe and sent it as a gift to the Middle east, where it didn't work, but with the receipt and some patience (a week/10 days), Samsung sent us the unlock codes.
Mazzerstruck said:
I am on odin and I cant flash back the 4.1.1. why is that. If I flash it back I will be able to use the secret code
Click to expand...
Click to collapse
No, once you update to latest version (4.3) with its modem, you can't use old unlock codes (unless you backed up your EFS), but I guess your only hope is Samsung, try them first.
Hello everyone, gave this phone, but I do not use AT & T. Advise how and where can unlock the phone.
In order to get AT&T to unlock this phone you must maintain 6 months of GoPhone service on it. Then unlocking is handled via a request on their website.
Other methods are, the phone is in Russia.
Other methods of what? Unlocking?
Yes, another mode of unlock.
i just called them up and put in a unlock ticket as a non att mobility customer, and a few days later i had my unlock code.
Sent from my ASUS PadFone X mini using XDA Free mobile app
This was my experience yesterday...
What I was told by the at&t customer support rep I called yesterday was that the phone is sold unlocked, but it comes with it's own GoPhone SIM card. According to her if you install that GoPhone card and activate it through the phone or even activate it online it will "SIM-LOCK" to your phone's IMEI number. That means if you activate the SIM card that comes with the phone then you lock your padfone to at&t for 6 months before you can request an unlock via the web form on their site. She then told me to instead simply take the SIM card to my local at&t store and swap it with a postpaid one. The representative then said that they could not have legally sold me a phone that was locked. Since none of this sounded like it was exactly correct or that either one knew for sure I went to the at&t store after I got off the phone. The woman I talked to there said she would take care of the SIM card, but looked confused when I was talking about it being unlocked and just nodded her head like she agreed. She tossed my GoPhone SIM and gave me a postpaid one. I had her activate it and pick out a number. That way if it turns out that it is not unlocked I'll have more ammo to get it refunded and cancelled. I will be stopping back by the store this afternoon to have someone verify everything because I really don't believe that it isn't sold already locked. An article in prepaidphonenews.com also suggested it was the GoPhone SIM, but it did not state anything besides to switch it out for a postpaid one at the store. I will post what I find out as soon as I can.
the rep lied to you. the phone comes locked from the factory. gophonephones work on any at&t mnvo (cricket,etc) and postpaid out of the box. i seemed to get lucky requesting my unlock by calling customer service because my padfone x minis imei wouldnt come up on the device unlock request website.
But the phones definently locked out of the box regardless of what sim is initially put in first.
Sent from my ASUS PadFone X mini using XDA Free mobile app
idahodude said:
the rep lied to you. the phone comes locked from the factory. gophonephones work on any at&t mnvo (cricket,etc) and postpaid out of the box. i seemed to get lucky requesting my unlock by calling customer service because my padfone x minis imei wouldnt come up on the device unlock request website.
But the phones definently locked out of the box regardless of what sim is initially put in first.
Sent from my ASUS PadFone X mini using XDA Free mobile app
Click to expand...
Click to collapse
this is true... anyway is there no other way unlocking it except contacting the customer service..??
unlocked AT&T Asus padfone x min successfully ?
have any unlocked AT&T Asus padfone x min successfully ? i m looking for unlock code. i m not able to request unlock code from at&t . third party source are legit ? are they able to unlock phones ? i found this attunlockcode.com ? have anyone ever tried them service ? waiting for reply .
Thanks,
alixa
I have code from requestion on att site as non mobility user but code is not correct, any assistance will be appreciated
raymondtita said:
I have code from requestion on att site as non mobility user but code is not correct, any assistance will be appreciated
Click to expand...
Click to collapse
What happens when you use the unlock code? You need to have a working non-AT&T SIM card installed in the device or it won't work.
shifuimam said:
What happens when you use the unlock code? You need to have a working non-AT&T SIM card installed in the device or it won't work.
Click to expand...
Click to collapse
The same situation, at&t have sent the code, but it does not fit, when typing writes the wrong code
Buck this Duck!
I got it taken care of by simply calling att and had the unlock code in about 10min. I gotta admit i worked for Bellsouth doing internal tech support for years so i knew what to say and what department to ask for. That experience with the company did have something to do with my results from a phone call. Whats funny and interesting is after that my request from the ATT website went through and i was sent a different code completely .. I thought it was device specific? So yes i can verify this as being fishy and a mystery to me as to if the IMEI was needed at all. Is it a ruse?
Perhaps its a bot that that handles the request from the site?
This is interesting so anyone please if you had a similar experience please post about it. So we can nail down this bootloader. I use mine as a stereo/map in my car and the phone as a emergency SIP device (plus i use the same towers so if my regular phone has any issues i have a quick backup). Plus i just like this phone once i got it bloat free it was actually serviceable!
Is there a functional rom link left please that would be awesome! Thanks a lot...
I recently bought this amazing phone on ebay, and I'm trying to sim unlock it, the phone is not blacklisted, or financed, but It cannot be unlocked since its not in T-mobile database(even when it is branded tmobile phone with all the tmobile bloated apps), since T-mobile or LG cannot unlock it I was looking for a Root-unlocking solution for this since I dont want to start the process of returning the phone at this time of the year and I already paid for my country customs fees to get the phone here.
Is there any way to sim unlock the LG h901 using root mods?
Thanks, I will appreciate your answers
As per this thread: http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032, it seems the only unofficial way to sim unlock may be to pay $44.90 here: https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/. Someone said it worked for them anyway..
YrrchSebor said:
As per this thread: http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032, it seems the only unofficial way to sim unlock may be to pay $44.90 here: https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/. Someone said it worked for them anyway..
Click to expand...
Click to collapse
I already tried that, and I got a refund from them, and two more unlocking service sellers (one seller on ebay and from releasemycode.com) the last one told me they all use the same server provider for the tmobile device app unlock, so it is useless to go to other unlock service. Thats why I open this thread to seenif there is any other way to sim unlock this phone
@yael20
Here's two options :
1. Ask your friend that have tmo service to call tmo and register your phone IMEI with their number and call tmo to unlocked it using device unlock app... since your phone not blacklisted or No financed.....[Worked for me].
2. Unlocked the BL... Install twrp... Root it and flash custom Rom ....install SuperSU and install regionlockaway.apk by @Chainfire same the creator of SuperSU and maybe it would unlock the SIM card. It worked for me in the past.... With Samsung ...htc phone....not sure LG phone.
*Swyped from T3DROID V10*
Let me know if what ted77usa worked pls
ted77usa said:
@yael20
Here's two options :
1. Ask your friend that have tmo service to call tmo and register your phone IMEI with their number and call tmo to unlocked it using device unlock app... since your phone not blacklisted or No financed.....[Worked for me].
2. Unlocked the BL... Install twrp... Root it and flash custom Rom ....install SuperSU and install regionlockaway.apk by @Chainfire same the creator of SuperSU and maybe it would unlock the SIM card. It worked for me in the past.... With Samsung ...htc phone....not sure LG phone.
*Swyped from T3DROID V10*
Click to expand...
Click to collapse
I already unlocked BL and root, I will install regionlockaway.apk later during lunch time, Thanks!!!
I got this when trying regionlockaway:
YrrchSebor said:
I got this when trying regionlockaway:
Click to expand...
Click to collapse
Same thing here
Looks like we will have to change our phones's CSC
To make it work, that raise a few questions:
1 - Can we change our CSC like it is done on Samsung Galaxy phones?
2 - can we flash the International, verizon, or ATT rom's CSC on our phone so we can get it unlocked or make it unlockable?
3- can I change my phone's imei to and old phone's imei that I have at home from the carrier where I want to use the phone with?
I'm not an expert and some of this questions may dont make any sense, but I'm just looking for some options to make this work...
successful non-TMobile SIM unlock
Bought mine SIM locked outright from T-Mobile with no activation, contract, or account. Paid $49.99 to Cellunlocker.net. it took 2 days. They were able to add my IMEI to the list so that the T-Mobile Unlock app saw mine as eligible for unlock. I selected permanent unlock & it worked without hiccup. I use mine on cricket now w/ no problems. I do not work for them or care to promote- just letting you know what I did that worked.
yael20 said:
Looks like we will have to change our phones's CSC
To make it work, that raise a few questions:
1 - Can we change our CSC like it is done on Samsung Galaxy phones?
2 - can we flash the International, verizon, or ATT rom's CSC on our phone so we can get it unlocked or make it unlockable?
3- can I change my phone's imei to and old phone's imei that I have at home from the carrier where I want to use the phone with?
I'm not an expert and some of this questions may dont make any sense, but I'm just looking for some options to make this work...
Click to expand...
Click to collapse
dumbquestion said:
Bought mine SIM locked outright from T-Mobile with no activation, contract, or account. Paid $49.99 to Cellunlocker.net. it took 2 days. They were able to add my IMEI to the list so that the T-Mobile Unlock app saw mine as eligible for unlock. I selected permanent unlock & it worked without hiccup. I use mine on cricket now w/ no problems. I do not work for them or care to promote- just letting you know what I did that worked.
Click to expand...
Click to collapse
Thanks, I'm going to try that, but guys from unlockbase.com told me they all use the same server for unlocks, is that true?
Not sure, but I paid last Saturday and was notified that they were done Monday. No code or anything, no refund or apologies. I used the tmo unlock & it worked. That's all I know.
I'm in the same situation, bought it in eBay
I've tried:
Cellunlocker.net
Unlockriver
Unlockpanda
Releasemycode
... Now waiting response from onlineunlocks.com
But if they all use the same server as you said, so it's going to fall. =/
Buying from t-mobile outright is different story i guess. But my case the eBay seller said it was bought in bulk from LG, and not from t-mobile, maybe that's why cannot be unlocked. Sadly, I'm going to return it tomorrow.
I'm wondering what people's IMEI will show here: http://www.t-mobile.com/verifyIMEI.aspx
I imagine that the phone has to show as valid there to be unlockable by these services?
My seller said kind of same thing too, he said he "used to work fot T-mobile" and got it as a gift directly from LG , so when I check the Imei in tmobile database it doesnt show as blacklisted or financed, but it is like it doesnt exist in their database. The seller says it has to be activated and used for at least 30 days in T-mobile's network to get registered in their database.
I'm not as lucky as you, my seller is open for a return and refund me, BUT I paid 18% of the phone selling price (500+) in customs ( since I bought it from outside of United States) and I cant get a refund on that, I choose to wait for now....
Nevermind, dumb question haha. Sorry
bsilvino said:
I'm in the same situation, bought it in eBay
I've tried:
Cellunlocker.net
Unlockriver
Unlockpanda
Releasemycode
... Now waiting response from onlineunlocks.com
But if they all use the same server as you said, so it's going to fall. =/
Buying from t-mobile outright is different story i guess. But my case the eBay seller said it was bought in bulk from LG, and not from t-mobile, maybe that's why cannot be unlocked. Sadly, I'm going to return it tomorrow.
Click to expand...
Click to collapse
I also tried cellunlocker and swiftunlocks and was refunded. So what I did since the seller on swappa wouldn't refund was I called tmobiel and bought a north american roaming package which is $50 usd per month and I'm at least able to use the phone. Basically we need to have it in use for 40 days and they will unlock it for us.
markbencze said:
I also tried cellunlocker and swiftunlocks and was refunded. So what I did since the seller on swappa wouldn't refund was I called tmobiel and bought a north american roaming package which is $50 usd per month and I'm at least able to use the phone. Basically we need to have it in use for 40 days and they will unlock it for us.
Click to expand...
Click to collapse
So how did you get the sin card tho? They shipped it to you?
bsilvino said:
So how did you get the sin card tho? They shipped it to you?
Click to expand...
Click to collapse
Phone came with a tmo sim card. If yours was bnib it also should have. You should check the box. I'm actually considering staying with tmo since their prices for the roaming plan is better than what bell can offer in a regular plan and they have better features. Ie free visual voicemail.
But if you don't have a sim in the box you should call tmo and order one. I think that this is the only route for some of us to take.
bsilvino said:
So how did you get the sin card tho? They shipped it to you?
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I am in a similar boat - I bought the phone from Ebay and it was T Mobile (brand new sealed). No service was able to unlock it for me so I called T Mobile and opened an Pre-Paid account. I put $10 on and used this while in the States to show it registered on T Mobile system.
I called to ask if it was registered on their network and they said yes. When I contacted T Mobile today, they said they can unlock it today if I put alteast $100 in refills. So once I did that, and called back - they then told me they still could not unlock it as my IMEI number was not registered in their system and my phone was not showing as a T Mobile phone!
I escalated the issue to the Support team and hopefully hear a response in the next two days. I told them that I did all they asked me to do including calling several times to verify the phone was with T Mobile so they either unlock my phone or refund me the $100 I paid.