Abnormal Sound Output. - Galaxy S III Q&A, Help & Troubleshooting

Hi. I have a very strange issue on my device.
Whenever i plug in an earphone/Headphone, i can listen to the sounds ONLY from the left earpiece.
I cross checked the earphone with my desktop, laptop and others' phones. It is working perfectly.
I just need to know if this is a software related issue or a hardware issue.
I tried changing my ROM in case the current ROM had problems. Even after changing to a different ROM, the problem persisted.
Any help would be appreciated.
Thank you.

Sounds like a hardware error to me if you are having the issues with different ROMs. Try different headphones. If they don't work it MAY be the jack. But nothing is for sure here. :-/

Behemoth1702 said:
Sounds like a hardware error to me if you are having the issues with different ROMs. Try different headphones. If they don't work it MAY be the jack. But nothing is for sure here. :-/
Click to expand...
Click to collapse
I tried with different headphones too. Problem remains. The jack?
If you have the knowledge, could you share with me what MIGHT have happened? A GUESS?

Sorry,
the jack for me (I'm German) is the hole you stick your headphones into.
Unfortunately after some time and maybe some rough treatment the jack gets damaged. Google "repair headphone jack" and you will find many people with that problem.
If you can not fix the issue by any software and the headphones themselves are working it is most probably a hardware failure on the phone, jack is dislocated/broken a bit.
Google and maybe even repair service is your friend now from what I can tell. :-/

First try to clean the phones jack. Sometimes, garbage gets inside preventing good contact between the earpiece and the phone's jack. Use a toothpick or something (preferably not something metallic) to scrub it and see if it works.

dxppxd said:
First try to clean the phones jack. Sometimes, garbage gets inside preventing good contact between the earpiece and the phone's jack. Use a toothpick or something (preferably not something metallic) to scrub it and see if it works.
Click to expand...
Click to collapse
Thank you. I will try that.
If this doesn't work, can it be solved without getting it to a service center?
Because i have lost my warranty due to physical damage almost 8 months back.
It worked fine till last week, but somehow this started.

supreethms said:
Thank you. I will try that.
If this doesn't work, can it be solved without getting it to a service center?
Because i have lost my warranty due to physical damage almost 8 months back.
It worked fine till last week, but somehow this started.
Click to expand...
Click to collapse
If its not garbage, its hardware damage. You'll need to get it replaced. Luckily, replacing the jack is usually very cheap.

dxppxd said:
If its not garbage, its hardware damage. You'll need to get it replaced. Luckily, replacing the jack is usually very cheap.
Click to expand...
Click to collapse
Thank you for the information.
I really appreciate it.

Related

Headphone Jack Sound Problems

Hi there, I recently bought an HTC amaze and I love it so far, but I do have one problem. When I use any pair of headphones or 3.5mm jack my music will play out of both sides, but it's much quieter on the right side. I've tested this with many sources and nothing has worked so far. Is this a common problem? I have 30 days to return the phone but I'd really rather not if I don't have to.
Not an issue on my Amaze.
Have you tried different headphones? Or maybe one of you ears is going bad.
Haha... Definitely not my ears. I've tried several headphones and aux cables and none have worked. Guess I'm going to have to return it. I figured it was probably a hardware issue.
Before you do that try using compressed air in the headphones jack to see if there maybe something in there.
Double0EK said:
Before you do that try using compressed air in the headphones jack to see if there maybe something in there.
Click to expand...
Click to collapse
That was actually my first guess. It almost looks like it won't go all the way in, but even with tons of force it won't go down any further. Looks like I'll be using bluetooth headphones.
eShrooms said:
That was actually my first guess. It almost looks like it won't go all the way in, but even with tons of force it won't go down any further. Looks like I'll be using bluetooth headphones.
Click to expand...
Click to collapse
i say return the bad boy cause once one problem starts another one will persist :crying: and you want your phone 100% not 99% i bought my 4th amaze from ebay returned it cause guy said everything worked when i installed AndroSensor for Google play https://play.google.com/store/apps/details?id=com.fivasim.androsensor&hl=en it showed me the proximity sensor readings is messed up so THANK god i checked or i would had a 90% working phone ^_^
P.s did get my money back and the guy said keep the phone as he will not return to his shop in 3 months ^_^

[Q] Earpiece and headset issue

I'm having some problems:
- The earpiece does not work in calls.
- When i plug a headset (one with mic and another without it), if volume is at max i hear just crackling sounds (nothing else) and when volume lower than max there's no sound at all.
i replaced the earpiece yesterday (the flex with everything else) and still have the same problem... so i tought it must be a software issue, then unlocked the bootloader and flashed cm7.2 stable (i was on at&t 2.3.6), but still, the same problem...
any help?
Sounds like your jack might be faulty.
See here.
ravilov said:
Sounds like your jack might be faulty.
See here.
Click to expand...
Click to collapse
the jack has something to do with the earpiece?
Hairo The Blue Mage said:
the jack has something to do with the earpiece?
Click to expand...
Click to collapse
Oh sorry, I misunderstood. I thought you mean earbuds or similar. In that case, please ignore, sadly I have no other advice.
ravilov said:
Oh sorry, I misunderstood. I thought you mean earbuds or similar. In that case, please ignore, sadly I have no other advice.
Click to expand...
Click to collapse
Same issue here - out of the blue my earpiece quit working. Did some research and found several posts that the earpiece was a possible faulty design by Moto. Like you I replaced the earpiece and flex cable. Earpiece started working fine, then it quit again. Then found something strange - when I removed the SD card it started working again. So to test, I put the SD card back in and it quit working again. Removed it again, rebooted and it was working again. Did this about 5 times with same results. Wake up the next morning, go to make a call and the earpiece is dead again. Its been dead since.
Was running CM 7.2.1 stable when this started. Flashed the nightly afterwards to see if that fixed it; nope. I believe its a software thing also so I'm trying to figure out which ROM I load next to test.
You guys have any luck?
Sent from my MB860 using xda app-developers app
Mine stopped working last week. After trying a few different headphones and doing all sorts of changes. I finally realized that I had a bit of pocket lining stuck on the instead which got embedded at the bottom. I used a paper clip to scope the lining out.
Any breakthroughs? Has any1 fixed the ear piece issue?
Please know if you do this ypu risk damaging your phone and this will be your decision.
With that said... If you remove the back panel you will find that the jack uses spring contacts to connect to the board. Make sure they are clean and making good contact.
Sent from my MB860 using xda app-developers app

Audio from headphone jack is distorted.

So I installed Neutrino on my Atrix yesterday (I'm not sure if that's relevant or not, but I figure it's good to know), and everything was working perfectly fine. However, earlier today the audio from my headphone jack started to sound completely distorted.
It's not the earbuds, because they work on other devices I have. And the audio from my speakers and from HDMI works perfectly fine.
Has anyone had this problem, and if so, is there any way I can fix it? Or is my phone screwed?
Did you play with equalizer settings any (DSPmanager or similar)?
I didn't. At least, not at first.
DSP Manager actually started to crash on startup about the same time that the audio from my headphones would be a problem. I thought reinstalling it would fix the problem, but it hasn't. Though, the louder I make it, the more "clearly" I can hear what I'm playing (it still sounds like satan farts, though).
I also tried cleaning the headphone jack, but that only helped a slight bit.
Would it be worth reinstalling Neutrino or is my phone died?
I'd say it's worth a shot. Make a nandroid, do a full wipe, and then flash your ROM. If that doesn't help, then at least you can be fairly sure it's not the software.
So I'm bumping this, with a little bit more information of what I've tried and what my problem is.
I've tried uninstalling and reinstalling DSPManager. Didn't work.
I made a Nandroid backup, did a full wipe, and tried to play music again. Didn't work.
I actually tried to install Beats Audio Drivers to see if they would help. They didn't.
This is what my phone's audio jack currently sounds like, without the high-pitched humming so pardon me if your ears hurt.
http://soundcloud.com/user587656353/i-want-you-back-almost-kinda
I actually tried cleaning the inside of my headphone jack and it seemed to help ever so slightly.
Would this mean my headphone jack is toast or does anyone else have any ideas what the problem could be?
hellothar said:
So I'm bumping this, with a little bit more information of what I've tried and what my problem is.
I've tried uninstalling and reinstalling DSPManager. Didn't work.
I made a Nandroid backup, did a full wipe, and tried to play music again. Didn't work.
I actually tried to install Beats Audio Drivers to see if they would help. They didn't.
This is what my phone's audio jack currently sounds like, without the high-pitched humming so pardon me if your ears hurt.
http://soundcloud.com/user587656353/i-want-you-back-almost-kinda
I actually tried cleaning the inside of my headphone jack and it seemed to help ever so slightly.
Would this mean my headphone jack is toast or does anyone else have any ideas what the problem could be?
Click to expand...
Click to collapse
I'm not sure, but it sounds like what you're hearing is the difference between the 2 channels, rather than the channels themselves. This would happen if the common ground connection is broken somewhere in the audio out. It's an easy theory to test really. All you need is an audio file that plays on either the left or right channel only. If you have sound out of both channels, then there's your problem, if not, then it's something else.
Actually, this sounds like a poor connection that is overcompensated by extreme loudness so that some of the electric current is strong enough to pass through. I've heard what the "no common ground" sounds like many times, I don't think this is it.
The headphone connector is not actually soldered to the PCB but instead sits on it on springy contacts (makes for very easy repairs and replacements at service centers). I'm almost willing to bet there lies your problem.
ravilov said:
Actually, this sounds like a poor connection that is overcompensated by extreme loudness so that some of the electric current is strong enough to pass through. I've heard what the "no common ground" sounds like many times, I don't think this is it.
The headphone connector is not actually soldered to the PCB but instead sits on it on springy contacts (makes for very easy repairs and replacements at service centers). I'm almost willing to bet there lies your problem.
Click to expand...
Click to collapse
Maybe. But if that is the case, wiggling the plug may give some indication of that without disassembling the device, just as would playing a single channel file. In both cases, the jack would likely be the culprit, but given how fragile the device is internally, taking it apart should be done with extreme caution.
lehjr said:
Maybe. But if that is the case, wiggling the plug may give some indication of that without disassembling the device, just as would playing a single channel file.
Click to expand...
Click to collapse
True. I wouldn't recommend digging into disassembling the phone right away, not before exploring other possibilities. Because...
lehjr said:
given how fragile the device is internally, taking it apart should be done with extreme caution.
Click to expand...
Click to collapse
...this.
I tried playing a mono sound file, and sound files that play through only the left speaker and only the right speaker. They all sound like they have the same problem, so we can rule that out.
Though, I will mention that the sound that is heard is on maximum volume, and that's the only time I can hear anything at all. If I go down just two notches, then I start to hear nothing.
hellothar said:
I tried playing a mono sound file, and sound files that play through only the left speaker and only the right speaker. They all sound like they have the same problem, so we can rule that out.
Though, I will mention that the sound that is heard is on maximum volume, and that's the only time I can hear anything at all. If I go down just two notches, then I start to hear nothing.
Click to expand...
Click to collapse
Just a thought, but have you tried another pair of headphones?
Edit: if the headphones are good, then the only other thing I can think of is a bad section in the audio chip. The schematic shows the headphone output is separate from any of the other sound outputs, so it is possible that the chip is bad. Unfortunately, if that is the case, the cheapest solution would be to replace the main board, but it's a delicate procedure.
Edit 2:
Before giving up, this thread might help.
lehjr said:
Just a thought, but have you tried another pair of headphones?
Edit: if the headphones are good, then the only other thing I can think of is a bad section in the audio chip. The schematic shows the headphone output is separate from any of the other sound outputs, so it is possible that the chip is bad. Unfortunately, if that is the case, the cheapest solution would be to replace the main board, but it's a delicate procedure.
Edit 2:
Before giving up, this thread might help.
Click to expand...
Click to collapse
Yeah, I'm sure it's not the headphones. I've got two; a set of headphones and a set of ear buds. Both of them are functional in other devices but do not work in the phone. Also, the audio clip was direct feed with a different chord, so the problem is surely with the phone.
I'm at the point where I'm willing to open up the phone to see if there is a problem with the jack itself. If it is corrosion or another problem with the jack then I can try some repairs. If I do have to replace the main board then I'll probably wait on that and ultimately purchase a new phone.
One thing to note is that the audio quality does not improve if I move the jacks around inside of it. However, I do hear a sort of rubbing sound from the headphones if I am moving it around.
hellothar said:
Yeah, I'm sure it's not the headphones. I've got two; a set of headphones and a set of ear buds. Both of them are functional in other devices but do not work in the phone. Also, the audio clip was direct feed with a different chord, so the problem is surely with the phone.
I'm at the point where I'm willing to open up the phone to see if there is a problem with the jack itself. If it is corrosion or another problem with the jack then I can try some repairs. If I do have to replace the main board then I'll probably wait on that and ultimately purchase a new phone.
One thing to note is that the audio quality does not improve if I move the jacks around inside of it. However, I do hear a sort of rubbing sound from the headphones if I am moving it around.
Click to expand...
Click to collapse
If the jack is the issue then it shouldn't be too bad to replace. I was looking at different websites earlier and they look to be really cheap. The thing I have to stress though is just be careful, and don't take apart the phone unless you can replace the phone itself just in case something should go horribly wrong. I know that should be pretty obvious, and generally people tend to underestimate their own skill level, but I have encountered a few people in my time who have what I consider to be the opposite of the Midas touch, and their attempts at repairing anything end up as more of a hate crime against the very thing they are trying to fix.

Weak microphone

Hi,
I have a problem with my microphone which was really weak. I can't have calls because people don't understand what i saying.
So i decided to change my USB Board. I buy one from eBay, but after changing it, the microphone is still weak
I tested both microphone directly with the phone disassembles, and it works correctly. But when I reassemble the phone, the microphone does not work (it is really weak).
Does anyone know where it can come because I do not really understand the problem.
Thank you.
Try cleaning the mic's hole on the case.Maybe there is a little dirt stuck.
GamingDj said:
Try cleaning the mic's hole on the case.Maybe there is a little dirt stuck.
Click to expand...
Click to collapse
Already tried, the hole is totaly clear
bkd35,
I have exactly the same problem. Nothing changed after replacing this USB board also. It seems that mic is working but all it records is way to quiet. I was checking that with voice recorder, it records sounds when I yell into that small hole.
Everything is perfectly clean, no dust anywhere. Also I checked if the problem still exists after reinstalling android, after going through many roms, stock and custom ones nothing changed.
What is more interesting, for me sad, I was looking for a solution on many forums and all people can say is to use service codes but they don't work for me. Guys, any ideas what to do? Thanks
EDIT: oh and by the way, maybe it would be better if this thread would be "low microphone volume" or something like this

Volume Problem

Hi, i have some trouble with the volume, when i connect the headphones only the right one works, i have tried another headphones but nothing happend.
I though it was the ear piece, so have tried another one, but still having the same trouble, left headphone sounds really low, i dont know what it is, maybe someone can tell me how to do a real factory reset or maybe format internal SD.
i have tried another roms, RomWipe, rom nuke, kernelwipe but no solutions. im using stock rom now, without root.
if some one can help me that would be great.:good:
Seems likely hardware. If you have changed roms and headphones and gone bk to stock then it must be hardware.
andrewwright said:
Seems likely hardware. If you have changed roms and headphones and gone bk to stock then it must be hardware.
Click to expand...
Click to collapse
any solution?
what if i do internal sd wipe/format?
Replace the jack.
kdacaret said:
any solution?
what if i do internal sd wipe/format?
Click to expand...
Click to collapse
That wont help you mate. Sorry but you have to do what mb has said. Have you cleaned it to see if that works?
kdacaret said:
Hi, i have some trouble with the volume, when i connect the headphones only the right one works, i have tried another headphones but nothing happend.
I though it was the ear piece, so have tried another one, but still having the same trouble, left headphone sounds really low, i dont know what it is, maybe someone can tell me how to do a real factory reset or maybe format internal SD.
i have tried another roms, RomWipe, rom nuke, kernelwipe but no solutions. im using stock rom now, without root.
if some one can help me that would be great.:good:
Click to expand...
Click to collapse
it could be the ear piece socket that has issues.... i hope, because if it's gonna be the phone's hardware. it would be hard to fix....
try this, if you know someone who can disassemble the phone properly then ask that person to do it for you (warranty will be voided). if it is still under warranty then just go back to the place where you bought it. if it isnt, then look for the headset piece. it is a detachable piece from the main board of your phone, you will see pins from the headset socket, if i am not mistaken. if you have a pair of twisers/needle use it to push the copper terminals that connect to your headset jack.... as well push the connector of the headset piece on the board it could be a minor loose, i hope....
BTW did you drop it or not? i will try to post pics for what i have told you if i have spare time ok

Categories

Resources