Hey guys,
I upgraded my MK2 S4 to 4.4 NC5 using Surges method.
I have had zero issues since doing it a couple weeks ago. Everything is going great. I travel alot for work and today I jave been trying to call my daughter via Skype and Hangouts and the video quality is good, but they say my audio is garbled and sounds like a Chipmunk.
The wifi connection is good, and I tested my audio playback on the Skype echo test, and sure enough, I sound like a minion from Dispicable Me.
I recorded a video of myself, and the audio sounded fine.
Dont know what cound be causing it to get garbled over wifi calls.
Any ideas what cound be causing this.
Im completely stock except haveing a few apps frozen and wifi tether enabled.
My data is turned off since I don't have a global data plan. So im 100% on wifi.
Any help would be greatly appreciated. Im away from home out of the country for 3 weeks and wiuld love to talk to my 3 year old.
Thanks
ymDroid said:
Hey guys,
I upgraded my MK2 S4 to 4.4 NC5 using Surges method.
I have had zero issues since doing it a couple weeks ago. Everything is going great. I travel alot for work and today I jave been trying to call my daughter via Skype and Hangouts and the video quality is good, but they say my audio is garbled and sounds like a Chipmunk.
The wifi connection is good, and I tested my audio playback on the Skype echo test, and sure enough, I sound like a minion from Dispicable Me.
I recorded a video of myself, and the audio sounded fine.
Dont know what cound be causing it to get garbled over wifi calls.
Any ideas what cound be causing this.
Im completely stock except haveing a few apps frozen and wifi tether enabled.
My data is turned off since I don't have a global data plan. So im 100% on wifi.
Any help would be greatly appreciated. Im away from home out of the country for 3 weeks and wiuld love to talk to my 3 year old.
Thanks
Click to expand...
Click to collapse
Can anyone that has upgraded thier mk2 to nc5, disable thier mobile data, and make a Skype or Hangouts video call over wifi to test if this is happening with thier phones as well?
Can the other person hear you clearly, or are souding like a grabled chipmunk.?
ymDroid said:
Can anyone that has upgraded thier mk2 to nc5, disable thier mobile data, and make a Skype or Hangouts video call over wifi to test if this is happening with thier phones as well?
Can the other person hear you clearly, or are souding like a grabled chipmunk.?
Click to expand...
Click to collapse
I got my I545 used with nc5 already on it. I installed skype and while on wifi skyped another phone of mine that only has wifi. Sure enough, garbled chipmunk.
bsliv said:
I got my I545 used with nc5 already on it. I installed skype and while on wifi skyped another phone of mine that only has wifi. Sure enough, garbled chipmunk.
Click to expand...
Click to collapse
It sucks, but I'm kind of happy I'm not the only one.
Do you know if your NC5 was an OTA, or if it was rooted and forced update? What bootloader are you on? Is ot something related to a mod we've done?
Im really wondering how many people are affected and if its a firmware issue.
I've used hangouts for video back in the states, but my 4g was so good, I never had to use wifi.
ymDroid said:
It sucks, but I'm kind of happy I'm not the only one.
Do you know if your NC5 was an OTA, or if it was rooted and forced update? What bootloader are you on? Is ot something related to a mod we've done?
Im really wondering how many people are affected and if its a firmware issue.
I've used hangouts for video back in the states, but my 4g was so good, I never had to use wifi.
Click to expand...
Click to collapse
Well I'm glad someone's happy.
I assume nc5 was an ota, the guy I got it from didn't seem to bright. I've rooted it, deleted some bloatware, but left everything else alone. My old phone, on the same wifi network, is running a non stock 2.3.4 rom and it seemed to work fine (other than making the s4 sound chipmunk-like).
Now find an answer and make me happy too.
bsliv said:
Well I'm glad someone's happy.
I assume nc5 was an ota, the guy I got it from didn't seem to bright. I've rooted it, deleted some bloatware, but left everything else alone. My old phone, on the same wifi network, is running a non stock 2.3.4 rom and it seemed to work fine (other than making the s4 sound chipmunk-like).
Now find an answer and make me happy too.
Click to expand...
Click to collapse
Im not really happy, but if it's a NC5/NC2 issue, then everyone should be affected and we can get VZW on the fix.
But if it's just some of us that rooted and changed something that is affecting the phone, its going to be up us to figure it out. But I don't know anything about development.
What I do know is that this wasn't an issue on MK2, so I may be restoring back if this can't be resolved.
Im really surprised that there aren't a few more people on here who are willing to try it out and verify if it's universal, or an isolated incident.
Hopefully, more people who have read the thread will take 2 mins to test thier phones.
Im happy on NC5, but can't stay here if there is no fix.
Lots of people on this forum
Just asking for 2-3 mins of your time.
PLEASE try this out ao we can isolate if its a hardware issue or a software issue, and where in the software chain is the error occuring.
I know many on here have the same setup.
Stock Rooted NC5, with the MK2 bootloaders. These are the people I'd like to be to test thier audio over wifi.
Turn OFF (very important) your mobile data and video call (skype or Hangouts) someone over wifi. Can the person you're calling hear you clearly?
Then I would venture to ask those of us on NC2 with the MK2 bootloader to try the same.
And possibly those still on MK2 stock to try.
For those of us on the board, it'll only take a couple minutes to try this out and post your findings to verify if it's an NCxx thing.
Thanks.
I've also been having a similar issue with Google Hangouts video calls.
I'm on Dan's GPE 4.4.2 ROM using the Dec NC5 modem, before that I was on stock 4.2.2 on the MDK modem. Once in a while I've had an issue when my wife calls me my voice would sound really slow, but then she'd just call me back and the voice would return back to normal. This was before upgrading to 4.4.2 however since I've upgraded to KitKat almost every video call we'd have to call each other back and forth until we can hear each other.
I've tried rebooting, battery pulls turning off mobile data and only using WiFi and vice versa but still nothing really worked.
Was having the issue also with my Mom and brother, but I noticed once I upgraded them to the latest hangouts it worked fine.
Not really sure whats going on with Hangouts.
Try turning off noise reduction in call settings ... I've read someone else having the same problem and another member suggested that... Not sure if it worked but worth a try
Sent from my SCH-I545
hooligan4 said:
Try turning off noise reduction in call settings ... I've read someone else having the same problem and another member suggested that... Not sure if it worked but worth a try
Sent from my SCH-I545
Click to expand...
Click to collapse
I tried with noise reduction off, and tried with voice privacy off, no changes.
Here's the odd thing. I downloaded and have been using "GrooVeIP" to make strictly calls over wifi, and it works perfectly.
So calls over wifi have no issue, just the audio on a video chat over wifi?
So has any of the other 121 people who have read the thread had time to test this?
ymDroid said:
I tried with noise reduction off, and tried with voice privacy off, no changes.
Here's the odd thing. I downloaded and have been using "GrooVeIP" to make strictly calls over wifi, and it works perfectly.
So calls over wifi have no issue, just the audio on a video chat over wifi?
So has any of the other 121 people who have read the thread had time to test this?
Click to expand...
Click to collapse
Sorry i couldn't help
Sent from my SCH-I545
Have you guys tried putting your phones in the washing machine to see if it clears out thw microphone or anything? I'll test and let you know.
joshm.1219 said:
Have you guys tried putting your phones in the washing machine to see if it clears out thw microphone or anything? I'll test and let you know.
Click to expand...
Click to collapse
Dude don't do that..Samsung Galaxy S4's are NOT waterproof!
scrillakev said:
Dude don't do that..Samsung Galaxy S4's are NOT waterproof!
Click to expand...
Click to collapse
It was a joke lol even IP67 phones couldn't survive that
joshm.1219 said:
It was a joke lol even IP67 phones couldn't survive that
Click to expand...
Click to collapse
I know you were..ROFL.
I read that turning Google Now off would solve the problem. Didn't work for me tho. Seems to be a problem with desktops too.
bsliv said:
I read that turning Google Now off would solve the problem. Didn't work for me tho. Seems to be a problem with desktops too.
Click to expand...
Click to collapse
Didn't work. Same chipmunk voice.
Crazy that i can use grooveIP to make calls over wifi with no problem, but once video /chat is in the mix, it goes to crap.
I finally realized that the chipmunk voice is being caused by the audio being sped up.
So the video chats are speeding up audio over wifi.
Any ideas what would cause this?
Fixed
The problem isn't with Google Now, it's Google Search's new "anytime /any screen" hotword section function..
Go to Google Search, Settings, Voice, Uncheck hotword detection from any screen.
Why this breaks the wifi audio when using a video chat service is a mystery.
I now realize that this wasn't an issue under 4.3, because Hotword detection from any screen is a Kitkat only feature.
I don't know if this a Samsung, possibly or Google Search issue. But I'll submit a ticket to Google under in the play store.
Hopefully, everyone else will too.
bsliv said:
I read that turning Google Now off would solve the problem. Didn't work for me tho. Seems to be a problem with desktops too.
Click to expand...
Click to collapse
See the updated fix.
Do you have the anytime hotword detection on?
Turn it off.
Related
Do you actually use it as a phone or just as a multi media device?
I had two out of two with big problems and had to go back to my ancient BB and a friend in NH is now on his third and that one has now exhibited the issues on day 2.
I have hearing issues and even with hearing aids my hearing sucks.....so I would love to find that there is a Photon somewhere that works right because I found the earpiece and rear speaker to be wonderful for my hearing issues.
Seriously...has anyone not had the phone freeze up and shut off, lock up when attempting to answer a call, have calls not come through and simply go to voice mail and not had the silent call issues???
I really need it to be able to be used for voice communications for my personal and professional buisnesses.
Maybe I just need to get one some place other than Best Buy?
Yes, I have never had a problem with calls. I have never had freeze ups when answering a call. I didn't have it very long before putting mr3 on it. But the only freeze ups I've had, were when I was plugged in with Wifi on, and tried to turn on usb mode.
Loving this Mopho!
Thanks for sharing your experience.
I use my phone for multiple operations and phone calls have never glitched out on me either. Everything seems to be working properly and I use it all day every day.
Also there is supposed to be an ota update very soon addressing these problems.
Loving this Mopho!
I use ghe MoPho for phone calls as well as Internet browsing. I have not had any problems with phone calls, although I have had some problems connecting to 4G sometimes.
So, yes, as a phone it works perfectly for me.
Sent from my MB855 using XDA App
I also use my phone for everything and haven't had any issue! for me this phone is by far the best i have used both speed and battery life! there are tickets open with sprint and the Motorola and there addressing the issue. so your not alone!
I have to reboot my phone every morning in order to not have the silent call issue. I just flashed the mr3, hopefully it fixes it.
i had a lot of issues with the "silent" calls at first but they seem less frequent now. I look forward to a full fix
Morning kcsheets. Nice to see you here, anyways, I too also use my device for calls (I have an army of kids and a wife that call me often), Sprint is aware of the issue, and no telling when, but it is software related that would need a patch.
Just waiting for that now.
I use my device for everything as I have a demanding job as a technician, but I currently haven't had this issue at all.
I've also never had any problems with the phone freezing or whatever on calls. So far the only time it has froze up on me was yesterday, the phone crashed and rebooted.
I have never had any issues like these. Works perfect for me. Best phone that actually has awesome call quality and awesome speaker quality of any Sprint smartphone. I hate to hear some people are having issues like the OP stated. Sort of hard to believe actually because I've had 0 issues since I've had mine.
I've had one reboot, that's it. No other issues with 2 different Photons. I returned my first one (power button was offset and jiggly, I'm rather picky)...the 2nd Photon is solid in every way. Got both from Sprint.
jfenton57 said:
Seriously...has anyone not had the phone freeze up and shut off, lock up when attempting to answer a call, have calls not come through and simply go to voice mail and not had the silent call issues???
Click to expand...
Click to collapse
I haven't had any silent call issues, phone freezes, or random shut offs. My MoPho works great and this is the best phone I've had so far!!
No phone problems here.....actually no problems thus far
Sent from my MB855 using XDA Premium App
I'm coming from a Blackberry curve (an old one) and the MoPho phone itself is waaaaay better as a phone. The speaker is much clearer and people on the other end say they hear me better.
However, I switched to Sprint from Verizon and the reception is not as good so there's that. Not the phone's fault though.
No problems with calls - yet, but I've had the phone for less than a week and not made many calls. I have had to reboot after installing some apps but I guess that's to be expected.
jfenton57 said:
Do you actually use it as a phone or just as a multi media device?
.....Seriously...has anyone not had the phone freeze up and shut off, lock up when attempting to answer a call, have calls not come through and simply go to voice mail and not had the silent call issues???
I really need it to be able to be used for voice communications for my personal and professional buisnesses.
Maybe I just need to get one some place other than Best Buy?
Click to expand...
Click to collapse
Mine came from a Sprint store and yes, I've had all but the phone shut off happen to me. I've gotten into the habit of powering completely down once a day to clear out the bugs.
Overall, the phone is exceptional so this quirk/glitch isn't compelling for me to return the phone and hopefully a fix is eminent.
I have had calls that when answered I could not hear the person on the other line, nor could I make calls and hear anything even when it showed a connection. I had to reboot to clear this issue.
So I went into my local Sprint store today and I asked if Sprint was aware of certain issues with the Photon. I know most of the techs there and they checked their internal report list. From what I read on their computer there are known issues that are currently being resolved by Motorola and Sprint. They expect to have an update to correct several issues, the major issue being the silent phone call bug. I asked when the update would be released and they said it was within the month.
At least they are working on issues!
Hello there,
Is there anyone else having this issue (people can't hear) with ICS Passion?
I tried some many different configurations, modem/radio, kernel... my carrier is Wind Mobile in Canada. Not sure if the problem is related with the ROM and the carrier, or what...
Thanks.
Do you mean they can't hear you after they call you, or they can't hear you after you call them. If they can't hear you after they call you, it's because of the mute/unmute bug with all Vibrant ICS roms. All you have to do is, when someone calls you, right after you answer it; just push the must button twice (hence mute/unmute) and they'll be able to hear you fine. The mute button looks like a microphone and it's in the center on the bottom.
djquick said:
Do you mean they can't hear you after they call you, or they can't hear you after you call them. If they can't hear you after they call you, it's because of the mute/unmute bug with all Vibrant ICS roms. All you have to do is, when someone calls you, right after you answer it; just push the must button twice (hence mute/unmute) and they'll be able to hear you fine. The mute button looks like a microphone and it's in the center on the bottom.
Click to expand...
Click to collapse
Hi!
It is not the mute/unmute issue... it actually doesn't matter if I call or someonee calls me... everything goes fine till like 2 minutes (this time may vary) of conversation... then suddenly the other side can't hear me for a while... but more curious is, if I press the dial buttons, the tone sound goes to the other side... so it is definitely an issue related with the microphone.
For some weird reason, modem JL5 / nelson kernel 2.2 was the best combination so far, considering all the combinations (kernel/modem) I have tried... but it still happens, eventually.
No clue about what to do..
Well, try a different rom altogether.
I'm having the exact same problem and it's driving me crazy! I'm also on wind mobile in London (Canada). I used the phone a few months ago on Fido and never had a problem so it definitely relates to the AWS part of the phone. I haven't tried every modem, but I didn't notice much improvement between the ones that I did try. Originally, I thought it was an issue with Euphoria, so I tried different ICS roms with no luck. Since then, I've restored to stock and I can make calls that last much longer but ultimately suffer the same issue. This implies that it may be a software issue. I'm going to have to get a new phone if this continues. It's frustrating considering how far the development of ICS roms for the vibrant has come.
Edit: I just wanted to point out that I had the nexus s working perfectly with wind mobile so I don't think it's an issue with the carrier. My sister had the vibrant for a while and she would complain non-stop about dropped calls when I put froyo-based or ICS-based roms on it. At the time, MIUI was the only rom that she didn't have calling issues with. In an attempt to fix the phone myself, I gave her my nexus and took the vibrant. I've tried miui but this issue of others being unable to hear me during a call persists.
How long do your calls last using the JL5 and Nelson 2.2?
mani_is_ms said:
I'm having the exact same problem and it's driving me crazy! I'm also on wind mobile in London (Canada). I used the phone a few months ago on Fido and never had a problem so it definitely relates to the AWS part of the phone. I haven't tried every modem, but I didn't notice much improvement between the ones that I did try. Originally, I thought it was an issue with Euphoria, so I tried different ICS roms with no luck. Since then, I've restored to stock and I can make calls that last much longer but ultimately suffer the same issue. This implies that it may be a software issue. I'm going to have to get a new phone if this continues. It's frustrating considering how far the development of ICS roms for the vibrant has come.
Edit: I just wanted to point out that I had the nexus s working perfectly with wind mobile so I don't think it's an issue with the carrier. My sister had the vibrant for a while and she would complain non-stop about dropped calls when I put froyo-based or ICS-based roms on it. At the time, MIUI was the only rom that she didn't have calling issues with. In an attempt to fix the phone myself, I gave her my nexus and took the vibrant. I've tried miui but this issue of others being unable to hear me during a call persists.
How long do your calls last using the JL5 and Nelson 2.2?
Click to expand...
Click to collapse
Hi! Well, yesterday I got a call from a 1800 number and had I think 5 minutes of conversation before the issue started... I remember with KB5 I could never have more than a minute...
so, that said, and since "I found" someone else having the same problem, I am wondering what to do now... with some many tries we had in our phones, it is definitely an incompatibility with Vibrant and Wind.
I read some people having this issue with the Google Nexus in one other thread, and it seems a new modem solved the problem in their case. We, with this lack of support from Samsung will for sure not having anything new from them. Maybe Wind can do something in their network. Have you ever tried to contact their customer support?
luciobarreto said:
Hi! Well, yesterday I got a call from a 1800 number and had I think 5 minutes of conversation before the issue started... I remember with KB5 I could never have more than a minute...
so, that said, and since "I found" someone else having the same problem, I am wondering what to do now... with some many tries we had in our phones, it is definitely an incompatibility with Vibrant and Wind.
I read some people having this issue with the Google Nexus in one other thread, and it seems a new modem solved the problem in their case. We, with this lack of support from Samsung will for sure not having anything new from them. Maybe Wind can do something in their network. Have you ever tried to contact their customer support?
Click to expand...
Click to collapse
I haven't, but it looks like two other people from London with similar vibrant issues have (community.windmobile.ca/windmobile/topics/people_cant_hear_me_when_i_call_them?from_gsfn=true)
From what I've gathered so far, it looks like an incompatibility between vibrants and wind. Are you from London as well?
luciobarreto said:
Hello there,
Is there anyone else having this issue (people can't hear) with ICS Passion?
I tried some many different configurations, modem/radio, kernel... my carrier is Wind Mobile in Canada. Not sure if the problem is related with the ROM and the carrier, or what...
Thanks.
Click to expand...
Click to collapse
Are you saying they don't know what you're talking aboot? Sorry what was that? I couldn't hear you half way through the post.
mani_is_ms said:
I haven't, but it looks like two other people from London with similar vibrant issues have (community.windmobile.ca/windmobile/topics/people_cant_hear_me_when_i_call_them?from_gsfn=true)
From what I've gathered so far, it looks like an incompatibility between vibrants and wind. Are you from London as well?
Click to expand...
Click to collapse
Yes, I am.
well, not sure if it was because my tons of complaints, but it seems Wind fixed whatever was wrong with their network...
my wife's vibrant as well as mine are working perfectly right now.
Is the problem solved for you as well?
Lucio
Alright, so I recently decided to upgrade my AT&T HTC ONE X+'s firmware to the latest 1.19.502.1 update. Ever since I got this phone, I've never really been 100% happy with it, so as soon as I saw an official update being rolled out I jumped at the chance! I re-flashed the original recovery, re-locked the bootloader and ran the HTC RUU pc executable, effectively putting my phone in a 100% stock state and fully updated.
So far I can say that the phone experiences less general app crashes than before. The Bluetooth Call audio quality issue is 100% fixed. It would also seem like the Google contacts syncing issue is gone too. AT&T Address Book app now works (I don't like it, I don't actively use it, but at least now it's a functioning app). And Power management & Battery life seemed to have improved ever so slightly.
On the other hand, the phone does seem a bit slower (apps take longer to load, some phone functions take a little bit longer to react, stuff like that). The distorted streaming via Bluetooth (A2DP) bug (not the same issue as the call audio) is still un-addressed. I've always experienced random Bluetooth connection interruptions, and with the update this hasn't changed. Another thing I was hopeful they would fix with the update and they didn't is the Automatic Time Zone option in the Date & Time settings menu (It will often not recognize my time zone - GMT -4:00 - forcing me to set it manually... no big deal, but still a bug none the less). There were no GUI/UI changes or improvements whatsoever. Also, I like to use Nova Launcher Prime, and for whatever reason I've found myself pressing the "back" button to exit some apps and it would return me to the Sense home instead of the Nova Launcher home (which is set as my default launcher). That last one is no big deal, but thought I should mention it just in case.
What about you guys? What has been your experience with it? Did you update OTA or through the RUU? Share your experiences here!
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
The update broke a bunch of apps for me. Chrome, Google Search, and Google Drive no longer work, they crash on startup.
Other people have similar complaints, here: forums.att.com/t5/Android-Discussion-and-Support/HTC-One-X-update/td-p/3469653
This is a stock phone. So far the phone is pretty unusable without those apps.
Really annoying. AT&T hasn't said anything about it yet. Maybe I should contact HTC directly?
badtlc said:
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
Click to expand...
Click to collapse
I hear ya!
djgh said:
The update broke a bunch of apps for me. Chrome, Google Search, and Google Drive no longer work, they crash on startup.
Other people have similar complaints, here: forums.att.com/t5/Android-Discussion-and-Support/HTC-One-X-update/td-p/3469653
This is a stock phone. So far the phone is pretty unusable without those apps.
Really annoying. AT&T hasn't said anything about it yet. Maybe I should contact HTC directly?
Click to expand...
Click to collapse
You can try to contact HTC directly, but from what I've read around in the forums, they aren't much help. Allow me to suggest you try running the RUU on your phone (you can download it from http://www.htc.com/us/support/news.aspx?p_id=529&p_name=htc-one-x-plus-att ). It'll fully wipe it, so make a backup of all your important stuff (contacts if they aren't cloud synced, pictures, Angry Birds scores, etc) and then run the RUU. After the initial setup, re-download/install all your main apps and see how that goes. If you do get to do this, please post here if there was a difference in your phone's behavior. (Hope that helps)
I really honestly haven't had any issues with my phone since the OTA update... I still lag on playing a simple 2D game Drag Racing" but runs butter smooth when playing 3D games.. WTH?.. Really annoying to me... but then again, it lags even when I'm using my Nexus 7, yet runs lag-free and smooth on my Pantech Burst? Explain that one.. lol..
But all in all I've noticed a lot of small enhancements with the update. Now if they can just fix the game play of Drag Racing app.. lol..
I haven't noticed anything significant either way. If I didn't do the update myself, I don't think I would know there had been one. I do have to say that I never experienced problems playing music over BT, and I use it in my car, at home, and with BT earbuds. Maybe it's because I'm using PowerAmp.
pazzo02 said:
I haven't noticed anything significant either way. If I didn't do the update myself, I don't think I would know there had been one. I do have to say that I never experienced problems playing music over BT, and I use it in my car, at home, and with BT earbuds. Maybe it's because I'm using PowerAmp.
Click to expand...
Click to collapse
The problem is still there with poweramp. It is a bitpool setting for connection between the phone and BT speaker devices. Some people just don't hear it even though it is there. I have a few friends who are now on JB thanks to recent updates and they have the same issues but they don't seem to hear it. I can hear it plainly though. One of them I could get to hear it but he doesn't care and thinks it sounds good enough for him.
sledgeharvy said:
I really honestly haven't had any issues with my phone since the OTA update... I still lag on playing a simple 2D game Drag Racing" but runs butter smooth when playing 3D games.. WTH?.. Really annoying to me... but then again, it lags even when I'm using my Nexus 7, yet runs lag-free and smooth on my Pantech Burst? Explain that one.. lol..
But all in all I've noticed a lot of small enhancements with the update. Now if they can just fix the game play of Drag Racing app.. lol..
Click to expand...
Click to collapse
Well, I haven't tried that particular game, but try this and let me know if it works for you. Go to Settings\Developer Options\Advanced\Force GPU Rendering, and turn it on.
Disappointing feedback. I work from home and have a Plantronics Savi 700 series headset. My HOX+ is connected to the Savi via Bluetooth, and if I make/receive a call on my HOX+ the call skips/distorts for the first 5 seconds or so before stabilising. Is that a known issue?
EDIT: to clarify, I am not using the headset when making/receiving the call in my example.. it's merely just connected via Bluetooth at the time I use my cell phone.
callsignapollo said:
Disappointing feedback. I work from home and have a Plantronics Savi 700 series headset. My HOX+ is connected to the Savi via Bluetooth, and if I make/receive a call on my HOX+ the call skips/distorts for the first 5 seconds or so before stabilising. Is that a known issue?
EDIT: to clarify, I am not using the headset when making/receiving the call in my example.. it's merely just connected via Bluetooth at the time I use my cell phone.
Click to expand...
Click to collapse
That hasn't been my experience receiving calls (although making them, the first ring does sound louder and coarser than the rest) but there have been some posts here on the forum from people describing a similar issue (since way before the update). Apparently it's either an inconsistent issue, a bug that only affected a few handsets, or an accessory hardware specific issue (eg. compatibility issue with specific bluetooth devices).
badtlc said:
the only thing i needed from the update was fixing BT A2DP audio. Like you said, it is still broken. Highly disappointed. Hopefully a ROM will fix it soon.
Click to expand...
Click to collapse
When u say BT audio A2DP that to ke means audio controls over BT. Well this has always worked from the start for me on stock and now custom roms. Now if I use a "wired" headset then no, audio controls do not work. All I can do is deal with phone calls and play/pause music. Cannot turn volume up or down or change tracks while using a wired headset. This from my understanding is a "hardware" issue. Now as far as actual BT is concerned, every aspect has worked perfect for me since Steve007 has fixed it for us. Also it has been claimed the new ATT update fixes this BT audio quality issue to an even higher degree than what Steve did so ultimate BT fix now on new ATT update.
So what is the BT audio problem now still not working?
Sent from my HTC One X+ using Tapatalk 2
deeznuts said:
When u say BT audio A2DP that to ke means audio controls over BT. Well this has always worked from the start for me on stock and now custom roms. Now if I use a "wired" headset then no, audio controls do not work. All I can do is deal with phone calls and play/pause music. Cannot turn volume up or down or change tracks while using a wired headset. This from my understanding is a "hardware" issue. Now as far as actual BT is concerned, every aspect has worked perfect for me since Steve007 has fixed it for us. Also it has been claimed the new ATT update fixes this BT audio quality issue to an even higher degree than what Steve did so ultimate BT fix now on new ATT update.
So what is the BT audio problem now still not working?
Sent from my HTC One X+ using Tapatalk 2
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What you're referring to are Media and Call control over bluetooth (First part of your statement) and Bluetooth Call Audio specifically (second part of your statement. This is what Steve007's fix addresses and the new update fixes). The bug badtlc and I mentioned is specifically when streaming Music or Video Audio through bluetooth (basically any type or audio that isn't phone call related). The audio streams just fine, but with a nasty distortion in the high frequencies. Many people just don't seem to mind the distorted sound because they just don't seem to identify it. If you compare the Bluetooth audio quality vs the direct audio quality (like with an Aux cable) you will hear a noticeable difference.
bluetooth volume level issue after upgrade
I've been having the issue of too low volume on bluetooth calls in my car since the upgrade to 1.19.502.1 I used the RUU from HTC site to do the upgrade and reinstalled everything. I have to literally turn up the bluetooth volume all the way up in my car and the people on the other end complain that I'm not loud enough. Did anyone else notice anything like this?
The first time I did the OTA on a stock, locked, not rooted HOX+ I noticed some improvments, I'm not really sure might have been placebo effect, but it did break my Wi-Fi. It would stay stuck on "Turning on Wi-Fi" the slider would be slid to the on side, but say off and be grey and unaccessable. Well I had to get it replaced under warranty, the headset speaker was dead too but that happened before the update, and it came with 1.15 and I want to know how common of a problem my experience was I know of at least a couple people who have had the same thing and I'm not sure I want to try the update again on this one and have to go through replacing it again.
i dont see any updated
i am using ATT HTC onex+ on pay as you go service, my phone never saw any updates, tried to change date as many have suggested, tried *#*#checkin#*#*, tried to look up for update manually from settings, but none seem to work, my phone is in stock condition with no root/unlock etc.
any ideas?
bhavik_ht said:
i am using ATT HTC onex+ on pay as you go service, my phone never saw any updates, tried to change date as many have suggested, tried *#*#checkin#*#*, tried to look up for update manually from settings, but none seem to work, my phone is in stock condition with no root/unlock etc.
any ideas?
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Download the update directly from the HTC website.
badtlc said:
Download the update directly from the HTC website.
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i could, but wouldn't that wipe the phone off? i'll have to re-install everything back. such a pain on 64gb phone
bhavik_ht said:
i could, but wouldn't that wipe the phone off? i'll have to re-install everything back. such a pain on 64gb phone
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The official updates from HTC never wipe anything from the device. They just UpDate the OS. There might brake an app and very rarely, but that's just when changing the SW version, due to app incompatibility with the new OS vers. That's just my experience with HTC over the last few years and the last few devices.
Best of luck.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
pushu.x said:
The official updates from HTC never wipe anything from the device. They just UpDate the OS. There might brake an app and very rarely, but that's just when changing the SW version, due to app incompatibility with the new OS vers. That's just my experience with HTC over the last few years and the last few devices.
Best of luck.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
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can you point me to where/how can i download and apply the update?
i just saw the article below, it had link for full ROM for download, thought it will wipe the current content. correct me if i am wrong.
androidpolice.com/2013/04/16/att-one-x-updated-to-v1-19-502-1-with-bug-fixes-galore-full-rom-download-available/
EDIT: Read the other comments in this thread to see what I've tried and what hasn't worked. Thank you!
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
jtc276 said:
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
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It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
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fffft said:
It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
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Thank you for all of this! I'm having an unfortunate week because I'm actually away from home and have very limited internet access, so factory resetting my phone isn't currently an option. However, I did turn VoLTE off and I'll be wiping my cache because I read somewhere that might work. I'll also be watching my apps, but I'm not sure that's the problem. I generally have the same apps on all of the phones I use and this is the only phone people have said I sound bad on. And I don't think Viper is the culprit either because I've disabled it and nothing has changed. So hopefully turning off VoLTE works or simply wiping the cache does the trick. If not, I'll definitely do everything that you recommended because I want to avoid RMAing this device at all costs.
It seems that a factory reset solved the problem. I still have no idea what the problem was, though, but I'm happy it seems to be gone.
So the problem has returned. I factory reset once again and it hasn't done the trick. Everyone is describing it as an echo and telling me they can hear themselves echoing when they speak, although it sounds fine on my end. I don't know what else to do. I have:
Factory reset
Taken the sim out and put it back in
Changed APNs
I don't know what else I can do. Really hoping I don't have to RMA this device. Does anyone know how Samsung is with RMAs?
Bump
Still having this problem. I hope there's someone out there who knows how to fix it.
you ain't alone mine was fine for a while then after the new update it came back i call t-mobile.they put in a open repair tickets as others around my town also complain.my signal is always -114 to -119.they have heard it it when i call them.i get the echo or it brakes up or call turns into noise and then calls drop and they have to call me back on house phone they claim it is a tower/signal issue.??
jtc276 said:
Still having this problem. I hope there's someone out there who knows how to fix it.
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i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
been you had exchange the phone and new one working fine what software is it on NF6 or the new NG3 that would tell us a lot???before i downgrade back to the nf6
420soljah808 said:
i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
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I had this same issue as well. I could hear people jsut fine, but when they tried to talk to me, be it over tmo network or through wifi calling, they heard bad echoes and noise. I even did as you did; factory reset and it sorta worked. When it happened again, I cleared caches (the official fix from tmo 611) and that worked for a couple hours. Eventually, they told me to take it back to the store and get a replacement.
I believe it's a hardware issue related to the mic; here's why:
When I'm in my car and on bluetooth people on other end hear me just fine and crystal clear. When I used a bluetooth headset, same thing. As soon as I disconnect from BT and go to just the normal mic, echo pops in.
One thing you can do is call 611 and use the voice prompts. It was so bad on my end that the voice prompts picked up itself (well the echoes from the voice prompts). If you do and the voice prompt system routs you even when you don't say anything (it routes your call because of the echoes) then you definitely have a bad handset.
I was rooted, custom recovery, knox tripped and mailed my phone in. Nothing happened. But they did charge me $20 for a return/replacement fee. The new phone I got works no problem.
Okay guys, this entire month I have been considering getting rid of my G2. Will try to keep the story short.
About 4 months ago, I sent my G2 (D802) to repair center. Issue was: at times, people could not hear me during calls. They ended up giving me a completely new G2 few months ago. This week alone, I have experienced at least 5 times where people could not hear me. Only workaround when this happens is to turn on speakers (however, everyone next to you will hear the conversation which it is not exactly great).
Getting sick of it. Calls. I repeat, CALLS I can not even make properly with this phone. Everytime I pick up the phone/call someone, I have to wonder if they will be able to hear me.
Currently I am on completely stock unrooted 20H KitKat, I have tried lollipop firmware but the issue remains. Happened on KitKat 20D too. There's a chance the issue is not on Jelly Bean but I have not tested that because I don't really want to be on JB.
I assume I am not the only one on this boat seeing as the issue is reported by a lot. Share thoughts, possible solutions, etc.
@eepyikes @vPro97 join the discussion.
What kind of cover do you use?
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Are you covering your mic with your finger maybe?It happens easily on g2.
No cover is being used. Pretty darn sure I am not holding anything over the mic. But I'll pay more attention to that from now on.
Look at how many people have reported this issue...
Sent from my LG-D802
I have the same 'hate' to the gps of this phone but..this phone is great all is working great and fast after 1y and 4m..only the gps is super weak.
had you think that maybe your signal/phone provider is to blame? if signal is weak you should try another sim card or another place
Gemc666 said:
had you think that maybe your signal/phone provider is to blame? if signal is weak you should try another sim card or another place
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Nah. Changed provider about two months ago. Same same.
I have an issue when people are not able to hear me, and it always happens if i want my hands to be free and phone is held between my ears and shoulders(Maybe some issue with noise cancelling or misaligned microphone). Otherwise it just works fine.
This may help you....
If you have turn on "Ok Google "detection from any screen!
I have faced similar problems...I thought that was hardware issue but When I turn off that feature My G2 was back on form and now they can hear me properly
Or another way to get rid away of this **** is to try custom rom also......
i have that problem with ANY stock or stock-based rom..... which is why i got fed up and installed CM12 permanently...... the "ok google" detection thing didn't work for me.... i tried taping the top mic but then i ran into random issues where the mic fails if loudspeaker is on.... no such problems with CM...
chewdaniel said:
i have that problem with ANY stock or stock-based rom..... which is why i got fed up and installed CM12 permanently...... the "ok google" detection thing didn't work for me.... i tried taping the top mic but then i ran into random issues where the mic fails if loudspeaker is on.... no such problems with CM...
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I asked in one thread if CM/AOSP ROMs had the same issue. Never got the answer until now. Thank you. This is probably the only solution.
Personally, I usually prefer stock based ROMs but that is about to change.
Note: disabling "ok Google" to fix it is only a myth. It does not help. Tried that and so did many others.
Sent from my LG-D802
and to be honest because of this i hope CM doesn't get the 2nd mic working. lol
It's the Google now detection, open Google now, goto settings and turn off From any screen
Maybe there is some dust or some other stuff in the small holes where the mic is which is making your voice more quiet or almost completely mutes the sound you are trying to record.
You should try and DISABLE Voice enhancement at Settings>Networks>Call..
it helped my whatsapp voice messages to be played clearly
Have had 5 G2s for different reasons and never ran into a Mic problem.
Have even used various Roms from stock JB to KK to Optimus G3.
Am on Tmobile and used nothing but D801s.
All have been white.
Not sure if that helps
There's hope for you if you're able to sell and replace your phone with another used G2 in mint condition
My experience is, once you've done a repair and things look botched, change the phone.
Sent from my SM-N910H using XDA Premium HD app
Have you tried increasing the volume of the mic by editing the mixer_paths.xml.
Sent from my LG-D802 using XDA Free mobile app
I had the same problem after i've bought my G2 last year. Even asked in offical german LG forum but got no answer.
Solution for me was flashing custom kernel (dorimanx). Since that time i've alway been on custom rom (stock and aosp) and never had that problem again.
Wich rev do you have?