[Q] Tricky brick question, stuck at charging screen, won't boot - Nokia Lumia 920

Hi,
I recently helped a friend to change a broken digitizer glass screen on a Nokia Lumia 920 with RM-821. I ordered the new digitizer on ebay from china/hongkong so can't say anything about its functionality or possible compatibility issues.
When I started to change the digitizer the battery was very low. When I thought everything was done properly and the phone was put together again, and tried to start it, and nothing happened. I think I also tried a vol down+power button soft reset, and i remember i got some feedback from the vibrator but nothing from the screen. Well, I took it apart again and quickly discovered that the screen cable wasn't properly attached, so I attached it. (afterwards I saw somewhere that a low-battery soft-reset was a sure way to brick the phone...)
Next step, I've put the phone together and try to start it, nothing happens. Connect to charger, after some seconds a vibration, followed by the Nokia logo and then a screen with a flash and a cog-wheel (nothing animated). This is the state it is permanently stuck in. The only way to "start it" is to connect the charger and wait. If the charger is disconnected at the Nokia logo then it goes to the "no-battery"-icon and the powers off. At the flash-cogwheel it is possible to restart the phone by holding vol-down+power.
I let the charger be in for multiple hours, still the same thing. Took out the battery and charged it manually with external charger and some home-made wiring. That charger directly indicated that the battery was full with its indicator LED, but i still let it be for around an hour. Conclusion: battery is charged and most likely were charged in the phone.
I've tried to connect it through Nokia Software Updater for Retail 4.2.1, and the "my phone doesn't boot"-option doesn't find the phone after holding vol-down+power. (as described here http://www.wpcentral.com/suffering-spinning-cogs-issue-nokia-windows-phone-fix and other places)
No connection with Nokia Care Suite 5.4.119 either, using method as described here http://forum.xda-developers.com/showthread.php?p=47195500
SUMMARY
Since connecting the charger starts the phone, some part of the usb must work. The screen apparently work, don't know about the digitizer obviously. Since it is possible to restart from "flash+cog-wheel"-screen the side buttons aren't dead. Since removing the charger at the "flash-cog-wheel" screen doesn't power off the phone the battery does in fact work.
Naturally I can't rule out that I managed to break something on the mainboard when I changed the digitizer, even though I don't think so.
Hope somebody can help!

Related

Phone won't boot up

I have a Cingular 3125, working fine for weeks, happened that two days ago, I was charging the phone and transferring files to my computer via Bluetooth, nothing unusual, then it just got frozen, nothing responding, so I just took out the battery to manual reset the device and reinserted it, then tried to turn on the device, but it refuses to boot, no lights at all, also when I attach the phone charger, it doesnt show the usual orange led when charging, but I can feel that the phone gets warmer because the charger is attached and then after a while it gets a bit cooler, just like when it finishes charging, the usual behavior, but again, no lights at all trying to boot it or even attaching the charger, I've tried taking the battery off for hours and nothing also, and I wasnt overclocking the phone... would you say it just died? or maybe someone had same issues and solved it someway? thanks.
try this
OK, I don't remember where I read this, or the exact procedure, but give this a try.
remove the battery, press and hold the red call end key (power key) for 30-45 seconds. insert battery and do a hard reset, IE.. power on holding the 2 top soft keys while powering on the phone.
this method is supposed to clear any mother board issues and reset the phone. It has been a couple of years since I read the procedure so I am not sure if this is the correct way, if it does not work, try the same thing, only try taking the battery out, then put it back in and press and hold the power key for 30 - 45 seconds.
may or may not work, but can't hurt to try.
i had the same problem with startrek which i had bought from eBay
one more advice - try to hold record (notes) and camera buttons and insert an USB cable to your PC, it should enter to Bootloader mode
well, I have dissasembled the whole thing, I havent reached anything, even disconnected the backup battery, nothing, have checked battery with a multimeter and is full loaded... in short, someway the cell phone seems has just died, Erofich, to enter bootloader mode, the phone must turn on, it just doesnt want to start at all, no lights when connecting charger or USB cable... I'm sad because it was working fine with no problems for three months and more sad because it's the end for me to windows cellphones for a long time, I've invested a lot in this phone, accesories, unlocking, and even the same day it died also bought more memory and a neat skin cover and I'm not in mood to invest more in a cell phone so I'll use a spare crappy feature phone.
Thanks for your support.
one last effort
You could try one last thing, this has worked for me with a couple of startreks,
take the phone apart, and take the motherboard out, use a hair dryer to heat the motherboard, don't get crazy with it, but using the hair dryer on the high setting for about 30 to 45 seconds at about 3-5 inches, might revive the phone. (don't heat the battery, just the motherboard)
Put the phone back together while it is still hot (but not so hot that it will burn your fingers) and try to fire it up.
This has worker for me in 3 cases (phones that I bought off eBay that had the same symptoms as you have described)
good luck
big problem!!!!!!!!
I have been struggling to flash (again) the great pro V2 rom, but I always used my VMWare based XP windows version on my Vista laptop. Today I could use a genuine XP Laptop and I could make a connection and start the upgrade!
Sounds good? That's what I thought too, until the upgrade stopped at 70% (and I didn't touch anything), because of a connection error. I followed the text on my PC screen and I finally it started flashing again for a few seconds and then my startrek suddenly restarted, but it stops at the first splash screen! I tried to get my device back to bootloader mode (push 2 soft buttons and start), but no bootloader mode, only the 1st splash.
I solved the problem.

Phone going dead after a large Outlook e-mail synchronization

Hi guys,
I'm repasting what I wrote in my previous thread hoping you can have a clearer view of my issue.
My phone has the standard ROM, WP 6.5, nothing changed
I never flushed the phone, never formatted it, etc, everything is legit!
My TG01 has died many months ago and now I'm looking into ways of having it re-activated. I will explain to you my possible theories why it died, so maybe some of you will have an idea how to fix it
- For the first 4-5 months I only used PC USB (synchronization) charging, as I had a UK mains which obviously does not work in Europe. I noticed that the battery indicator was never really accurate, showing me the battery levels very vaguely.
- I often synchronized my Outlook e-mails with my mobile phone, one day my phone died when I chose to synchronize all e-mails. It died to an extent that the battery was completely empty. My PC wouldn't recognize it and it would only start for 5 seconds (the red led lamp would shine) and then die...
I somehow managed to revive it with my normal charger but afterwards it used to overheat quite a lot...
- One day I left it to synchronize again and the battery died on me again (at least that's what I think had happened)... the difference that USB PC charging did not work anymore as well mains charging. I was desperate enough to buy a replacement battery from eBay and I still have the same story. When I connect the phone to the charger I don't even see the diode lighting up anymore.. NOTHING. Any tips?
Could it be that the replacement battery is also so empty that even a mains can't charge it anymore? I heard someone mention something with cutting a wire etc, ... would that help me? IF so.. how do you exactly do that?
Thanks!
Hi guys,
So far no luck in getting updates from you, but I've got an update for myself:
I somehow managed to get the LED diode turn red when I connected it to the computer, which should be indicating the fact that the phone is charging, right? When I try to power it up the device manager recognizes a device called TOSHIBA DL... does this mean my phone is in some sort of emergency state?
The screen lights up a bit as well, but remains black.
yess this means your tg01 is NOT bricked. try take your battery out and put it back in so its totaly switched off then press n hold CAMERA, VOL UP, POWER keys to perform a master reset. if that doesnt work try this,
use the short pin method, put a .tsw in a PRG folder at the root off your sd card and short pins 1 and 3
if not,
download a tg01 rom in a .bin and flashh the .bin via tgdownloader
if you dont know these methods please tell me and i will link and help you.
Hi!
Thanks for your reply. If you could guide me a bit with the pins method, that would be great.
Also, when I plug in the mobile phone to charge now the red light is now flashing, instead of remaining constant, what could that indicate?
Phone never turns on now
hi there, it sounds like your battery has gone flat try leaving it on charge via USB for a few hours see if that will kickstart it and for the pin method
http://forum.xda-developers.com/showthread.php?t=654674
try to charge your battery first as it may just be a flat battery but if not you may need to reflash your rom via the pin method
if there are any problems or you are unsure message me back

[Q] Brand New Streak - No Response (?)

Last night I bought a brand new Streak 5 from a local guy. Box was sealed, no mention of refurb, inner contents were sealed.
I didn't have time to test it and the guy I bought it from said he had gotten it a while back from a work raffle and that it had been sitting in a drawer in his house - I have no reason not to trust that he was lying to me.
When I actually got time to unbox it, I popped the battery in and tried to turn it on. The menu buttons lit up briefly and then when out. The screen never came on. Since then, it has been completely unresponsive.
I've tried to charge it with the wall charger, as well as my PC. Neither seem to be doing anything and my PC doesn't recognize it - even with Dell's software installed.
I've tried to take out the battery and hook it up to the wall charger and my PC to get it to turn on.
I've removed the Micro SD.
There is no SIM card in it currently.
I ordered another battery and an external battery charger. They should be here in a few days. I have the current battery rigged up and charging with a spliced USB cord.
What else can I do? I feel like I've done everything "simple" thus far and I'm a little nervous when it comes to utilities like Streakflash.
I'm coming over from the iPhone world and my Android use has been limited at best. Any help is appreciated.
What happens on the device itself after having had a chance to charge?
Does it light up when you press the power button, or nothing at all?
Thanks for the response.
There is no indication that it's charging. The screen doesn't come on, or even flash. The buttons do not light up. However, I don't believe it's the cable or the connector since my PC responds with an unrecognized device -- "Qualcomm CDMA Technologies MSM" prompt. I also managed to get my PC to tell me that the device "wasn't plugged in."
I've tried to get some response out of it in every possible combination regarding the buttons, battery, back cover, microSD, and where it's plugged in. It just sits there. No lit screen, no lit menu buttons, nothing.
If it helps, I'm running Windows 7 64 bit. I've installed every possible thing I could find regarding the Dell drivers and my OS.
It sounds like your device somehow got shipped without having all the software installed onto it.
Can you provide more information about the device itself, such as it's manufacture date or any other info on the box/device labels? Devices getting shipped half baked like that isnt exactly common.
This sounds like a legitamate time to use QDL tool to reflash it, but I cant provide any help with that as I've never used it.
Can you use QDLTool if your computer doesn't even recognize it?
The date on the label is 10/12/2010.
If it's displaying as "Qualcomm CDMA Technologies MSM" that's a sign that it should be able to get into upload mode as that's what the driver qdl tool uses I believe.
It's likely out of warrentee already, so you prob have to fix it on your own if at all.
I can't get it to respond to anything I do. It's very disheartening. I really, really wanted this phone, too.
I'm downloading the latest version of Ubuntu. I'm going to see if I can make any headway through Linux.
I can't get QDLTool to pick-up the device, either. I get an error message when I try to use it and scanning for it does nothing.
Did you install the driver bundled with it properly?
If it still doesnt detect it after that it's likely a dud
use qdltool, you can download it from here
http://www.box.com/s/rj9xd5tl7v5amimbm3youll need to make sure you have all drivers installed though, info is on this forum somewhere,
once installed run the software on pc you should see a big box with "run" on it, click run then connect phone by holding volume up and connecting usb then qdltool will do rest from there
when i got my both my dell streak it was the same deal. first one came exactly as how you described it. I put in the battery, made SURE THAT THE CONNECTORS ARE lined up on the back case, and then tried to power it on. NOTHING.
It seems even if the battery was fully charged, the only real way to turn it on was to connect the streak to the power adapter and then press hold down the on button. WHen the device finally gave me the dell logo, it would just sit there stuck. So i took out the battery, and redid it. Then went into fastboot mode (hold camera and power) and it wouldnt detect the touch screen. It seems that the touch scree was faulty and hence it would remain stuck on the dell logo. I tried to calibrate the touch screen a few times, all failed. Then finally for one time it worked, and the touch screen came back to life. Shortly after though upon booting into the old stage 1.6, it restarted and the touch screen failed again.
So i sent it back to rogers and they gave me a replacement phone. Same deal, when you first put in the battery and the case it wouldnt start no matter what. Only upon plugging it into the power adapter then it starts up. However this new one had a functional touch screen.
1) check out the touch screen by using the fastboot, or stock recovery. If you get error messages, it means your screen is toast most likely and then you might have to open her up and see if all the connections are lined up
2) if it doesnt boot at all, try connecting it to the power adapter first and then after about 30 seconds power it on. You should be able to see the dell logo unless as the guys stated before the software is hosed.
3) if the software is totally hosed, tried to get it into fastboot mode or recovery and see if you can reflash the device.
something like that...
Thanks for the comments, guys.
As of now, it's still in the same position it was in. It doesn't respond to any combinations of buttons, battery in/or, or plugged into the wall/pc.
I'm assuming that the situation it's in currently is what's preventing any sort of legitimate connection between the phone and my PC.
My last shot is a battery and external charger that should be here next week.

lumia 800 overheated and failed to sustain reboot replaced with new battery all keys

all key combinations have failed to produce boot and screen but the vibration responds quickly to the sequenced key combinations. no password issue always seemed to need a reset and extra attention but worked fine until left in partial sun through draped window and was powered on without a cool down. I heard a hiss and though the battery was discharging itself, tried when cool nothing so I put new battery in got a battery icon with low level and would not progress in power from there would not accept the charge . I charged with a new cube led usb charger and data cable overnight got the right results noted above but this time no icon just black screen I dont know what the power level is. I have tried three days charging nothing computer and wall. Tried to make phone vibrate and plug back in no. Windows phone one after mango, have lumia 710 zero problems removed battery twice to reboot phone twice in three years no biggie. Mango 7.5 on 710. want to use 800 as a data phone only would not trust it (mine anyway) for communication. Paid good price for it would like it to work again. Should I try powering it up for a few days? Oh phone always put on a surge protector as all my phones are. I once put phone under my pillow and a few hours later it booted screen came on. Have read people putting hair dryers on them I dont think thats the way to go got me here in the first place. very wonky phone it will and then it wont. I thought maybe usb connection damaged but obviously it is accepting some power and phone responding normally and readily to various key combo prompts but no boot and screen. How might this phone be repaired I would like to know what specifically could be the problem a base power or temp for reboot, what parts I could purchase (out of warranty) all parts inside were connected and looked pristine. No evidence of any heat damage. Used another Nokia battery for this phone new. This phone was let to totally power drain and what I have read that is not good for this phone. Maybe it is only accepting minimal power as before dont know but will try to charge another day to see if any activity occurs but would appreciate any help in zeroing in on what the problem or problems maybe, no software updates if no boot and it should do that if anything.
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Register an account on XDA forums for more questions or replies.
Stand by
Good luck

Xperia Z5 Compact fully charged but not turning on

Hello,
My phone's battery was starting to have issues so I bought a new one and replaced it yesterday. I've done it recently on another phone (same model) so knew what I was doing when reassembling it, with the right adhesives and everything. Then I left it plugged for the night as this was advised by the new battery's seller. But this is what happens this morning when I try to turn it on:
- Phone doesn't vibrate when pressing the power button, neither when holding different combinations of Power + volume, etc.
- When I plug it this is what happens: imgur[dot]com/fByubwN The screen turns on as it would normally do, displays the 100% charged battery logo and then just dies (with the green led remaining). The only way to turn the screen on is to unplug and plug it again. But the phone itself isn't booting.
Any thoughts appreciated!
BassLH said:
Hello,
- Phone doesn't vibrate when pressing the power button, neither when holding different combinations of Power + volume, etc.
- When I plug it this is what happens: imgur[dot]com/fByubwN The screen turns on as it would normally do, displays the 100% charged battery logo and then just dies (with the green led remaining). The only way to turn the screen on is to unplug and plug it again. But the phone itself isn't booting.
Any thoughts appreciated!
Click to expand...
Click to collapse
I'd say that the battery is at fault. It can be two things:
- it is not correctly plugged (maybe the connector is not perfectly aligned, or one of the pins is bended)
- it is completely depleted, so won't charge at all.
Disconnect phone from charger and try to test voltage on the motherboard with a voltmeter. If you can't read anything, disconnect the battery and test it directly.
Personally I would say the first problem is more likely - a completely bricked battery is not that common.
Actually the battery was fine. I've opened it again and turns out I've kind of messed up with the flex connectors of the motherboard.
So I was able to boot it while it's open but as soon as I reassemble it, the controls are not detected anymore. It's a matter of millimeters, some parts probably don't sit properly, etc.
We spent some time on it with a guy at a local repair shop, the conclusion was that I had to get a new phone, or a new motherboard which is almost the same haha.
Thank you for taking the time to reply!

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