[Q] Rear camera stopped working - Xperia Z2 Q&A, Help & Troubleshooting

Hey guys, I'm having an issue with my camera where the app doesn't want to start any more, whenever I go on the camera app it comes up with the message. 'Unfortunately camera has stopped' and I can't use it. Strangely enough the AR apps do work so it seem like more of a software than hardware fault. I've tried deleting the data and clearing the cache of the camera app but to no avail

Bazooka Tooth said:
Hey guys, I'm having an issue with my camera where the app doesn't want to start any more, whenever I go on the camera app it comes up with the message. 'Unfortunately camera has stopped' and I can't use it. Strangely enough the AR apps do work so it seem like more of a software than hardware fault. I've tried deleting the data and clearing the cache of the camera app but to no avail
Click to expand...
Click to collapse
Surely repairing device via sony pc companion should work
Or reflashing your firmware via flashtool (flashtool.net)
Try one perhaps, it should work

Envious_Data said:
Surely repairing device via sony pc companion should work
Or reflashing your firmware via flashtool (flashtool.net)
Try one perhaps, it should work
Click to expand...
Click to collapse
Yeah I guess I could give that a try but my device is rooted, if I use Sony repair wont it relock the bootloader? I guess I'll have to back everything up with Nandroid

Bazooka Tooth said:
Yeah I guess I could give that a try but my device is rooted, if I use Sony repair wont it relock the bootloader? I guess I'll have to back everything up with Nandroid
Click to expand...
Click to collapse
It shouldent relock your bootloader
Your device is wiped so backup your internal storage

Envious_Data said:
It shouldent relock your bootloader
Your device is wiped so backup your internal storage
Click to expand...
Click to collapse
Ok but I thought it re flashed stock firmware which would relock the bootloader?
I'm new to rooting though so I could be completely wrong

Bazooka Tooth said:
Ok but I thought it re flashed stock firmware which would relock the bootloader?
I'm new to rooting though so I could be completely wrong
Click to expand...
Click to collapse
Nope, relocking your bootoader relocks your bootloader, absolutly nothing else can relock your bootloader exept restoring your TA or relocking your bootloader

Envious_Data said:
Nope, relocking your bootoader relocks your bootloader, absolutly nothing else can relock your bootloader exept restoring your TA or relocking your bootloader
Click to expand...
Click to collapse
Ah sweet :laugh: So I can still download all official updates from Sony without losing root?

Bazooka Tooth said:
Ah sweet :laugh: So I can still download all official updates from Sony without losing root?
Click to expand...
Click to collapse
You have to flash stock firmware otherwise verifacation will fail
Flashtool.net and a FTF from the thread at the top of the general section

Ok so I've finally got some time to try the Sony repair. Just a quick question is there any way to move my apps to my sd card? I've got titanium backup but I'm not sure it'll transfer all my apps and I have quite a few and don't want to have to re download them all

Nvm Titanium backup worked, I tried using Sony repair but wouldn't work because of root. Did a factory reset and that seems to have cured it now

EDIT: The camera's not working again, really hope rooting hasn't caused this

Related

Trouble updating to 4.0.2.A.0.42 after flashing

Hello and merry xmas!
I had some trouble with my Neo phone, would not start and so after i tried to fix and flash it.
So i used the FlashTool_0.2.9.1_FOTAUnbrick to get it up again
i just connected the phone, and clicked flash, and it was up
But now it wants to update to 4.0.2.A.0.42, says only pc companion can do it. So i tried but got a error after a while. and it it bricked the phone again.. had to use flashtool to get up again.
Its up, but still wants to update to 4.0.2.A.0.42.
My phone WAS rooted before all trouble, and it worked fine for a long time, until the SE Neo launcher started to loop like crazy.
I also tried to root it again, both with superoneclick, and Flashtool-0.5.0.0.
And once i tried the Repair phone by pc companion, it starts to download.. but at the end, it says it cant, and bricking my phone (again)...
What now?? Would really have the latest software as i had, and to install my titanium backup pro to get all things as they was... or can i forget it?
Try updating it with SEUS !
http://dl-www.sonyericsson.com/cws/download/1/935/001/1323075898/Update_Service_Setup-2.11.12.5.exe
Can you get into recovery? Try to wipe data/factory reset.
Try flashtool for flashing.
sdk16420 said:
Can you get into recovery? Try to wipe data/factory reset.
Try flashtool for flashing.
Click to expand...
Click to collapse
Hi,
I am not sure how to get it into recovery mode. I googled, and it only gave some Cm 7 recover mode. Sorry, pretty new at this :-/
But have not tried factory reset. Hope it will help.. Or it will "delete/brick" my ROM again..
I just do not understand how it got downgraded after all this trouble, and my failed flashing.
zmbutt said:
Try updating it with SEUS !
Click to expand...
Click to collapse
I will also try that
sdk16420 said:
Can you get into recovery? Try to wipe data/factory reset.
Click to expand...
Click to collapse
Factory reset made it only start looping on and off with "sony ericsson" on the screen...
4.0.2.A.0.42
flash it manually with flashtool, will fix all problems.
So this is what i have for now:
Factory reset = bricked.. did not worked
Flashing failed at userdata with Flashtool = Bricked
But i manage to get it running again by flashing it with loader.sin with FlashTool_0.2.9.1_FOTAUnbrick.
Android 2.3.4 - Build number 4.0.1.A.0.283 - Up and running
OTA says it wanna download 4.0.2.A.0.42 = (but it did not download 165 mb as SEUS below here says) Downloaded pretty fast (i have only 2MB line), asked me to install. Clicked install, phone reboots, and failed. It Says: Could not install new software version, try again. I retried 3 times. same error. But not bricked this time.
Installed SEUS v.2.11.12.9 , doing a Update as recommended by program (not the Update and factory reset), downloading 165,2 MB (takes time.. OTA was done in 2 minutes seconds, so something wrong there)
But Success with updating with SEUS !
But phone is not rooted anymore. And i'm not sure i wanna do it... thou my Titanium backups is very tempting :-/
Can someone tell me if i need more then a rooted phone to use WOTAN flash tool?
Cus it is always stops halfway with an error.
I currently have 2.3.4 - build 4.0.2.A.0.42
I also tried other flash tools, same error..
Did you unlock your bootloader ?
del1701 said:
Did you unlock your bootloader ?
Click to expand...
Click to collapse
No, i did not. Do i have to do that for using Wotan?
vargens said:
No, i did not. Do i have to do that for using Wotan?
Click to expand...
Click to collapse
No you don't need an unlocked bootloader to use wotan, just register download the wotan client and use your registration details to login and flash
I did try that, and it always fails at flashing userdata (number 9 i think), then i brick phone.
And the i always have to use FlashTool FOTAUnbrick and loader.sin to get it up and running again.
I also tried flashtool with 2.3.4 ROM..same error.. fails after a while and brick it..
strange !
vargens said:
I did try that, and it always fails at flashing userdata (number 9 i think), then i brick phone.
And the i always have to use FlashTool FOTAUnbrick and loader.sin to get it up and running again.
I also tried flashtool with 2.3.4 ROM..same error.. fails after a while and brick it..
strange !
Click to expand...
Click to collapse
Thats strange, the bit highlighted above I think is for people who have done a ota update when they have unlocked their bootloader.
Will this thread help you http://forum.xda-developers.com/showthread.php?t=1324707
del1701 said:
Thats strange, the bit highlighted above I think is for people who have done a ota update when they have unlocked their bootloader.
Will this thread help you http://forum.xda-developers.com/showthread.php?t=1324707
Click to expand...
Click to collapse
Thanks, but that's the one i already have for unbricking my phone.
My bootloader is not unlocked, so i do not understand.
What i did today was i tried to use Wotan, selected ROM, it's starting the flashing, and fails on userdata.
I disconnected phone, started it, and its bricked.. (shows the triangle with phone in-front of it.)
I start up FlashTool_0.2.9.1_FOTAUnbrick as administrator, click on flash, load loader.sin, connect phone, it takes 5 sec, it says its done, and phone up again.
Of course all userdata is gone, i have to restore all kind of apps from titanium backup and so..
Phone is ok.... but many apps keeps on crashing. For example sms, dialer and so.. until i restore i older backup from titanium, but it lasts only a day or two after using, so i have to repeat it often. That's why i wanna install a fresh ROM all over again.
I am pretty new at this, but learned a lot last weeks by failing
I may be wrong but to me this sounds like you may have broke the bootloader.
Have a look at this thread http://forum.xda-developers.com/showthread.php?t=1252019 from the arc forum.
del1701 said:
I may be wrong but to me this sounds like you may have broke the bootloader.
Have a look at this thread http://forum.xda-developers.com/showthread.php?t=1252019 from the arc forum.
Click to expand...
Click to collapse
hmm.. could be. Just do not how i did it . Maybe the virus i had?
1: File is infected: exploit.AndroidOS.Lotoor.G -sdcard/bluetooth/SdxAppRemoval-1.5.apk
I removed the app, scan, removed
2: App is infected: Exploit.AndroidOS.Lotoor.G com.caspian.android.removal
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=20932986#post20932986
I will try to unlock bootloader right now if the drivers from SE bootloader side will ever install. Says its "busy"
Good luck, Let me know how you get on
I manage to unlock the bootloader on another computer, and then WOTAN worked for me
For now the phone seems stable with build .42
vargens said:
I manage to unlock the bootloader on another computer, and then WOTAN worked for me
For now the phone seems stable with build .42
Click to expand...
Click to collapse
Nice one, glad you got it working

[Q] Error updating to 4.0.4 via OTA

Hello guys,
I received a notification today saying that 4.1.B.0.431 update is available for my device. When I try to update the device restarts and it seems like it is updating. then it starts up and I get a message "The software update could not be installed"
If i try again it re-downloads the update then again fails..
Anyone can tell me what might be the cause of this?
I have Neo V .562 LOCKED bootloader with root and cwm installed.
Note that my SI number is NOT in the list that is in Sony site.
Thanks in advance.
you need to remove cmw before ota update
F.A.I.S.A.L said:
you need to remove cmw before ota update
Click to expand...
Click to collapse
Thanks for your reply. Will i be able to re-install it again after update?
This also means that i keep root right?
minaz92 said:
Thanks for your reply. Will i be able to re-install it again after update?
This also means that i keep root right?
Click to expand...
Click to collapse
Yes.. you can reinstall after update, and your device will stay rooted
I just tried repairing .562 and then root without installing CWM, when I try to do the OTA update again the same error message pops up "new software version could not be installed". need help
EDIT: Repaired again, rooted, and didn't install or disable any app then tried the update and it worked.
Strange..
worked fine for me..
Damn! still no OTA here
No ota to me tip ,and im on the sony list
Sent from my MT11i using XDA
hi, are you sure your bootloader is LOCKED? or your bootloader is RELOCKED?
i have the same problem with you, the download are fine but cannot install the update, and i have RELOCKED bootloader. my phone is Xperia Neo.
risay07 said:
hi, are you sure your bootloader is LOCKED? or your bootloader is RELOCKED?
i have the same problem with you, the download are fine but cannot install the update, and i have RELOCKED bootloader. my phone is Xperia Neo.
Click to expand...
Click to collapse
No, I've never unlocked the bootloader. But I suspect Titanium backup or link2sd might be the cause because these are the only apps I installed the first time. Try removing them If you have them and try again. Or repair then root then try update before doing anything else..
zmbutt said:
Damn! still no OTA here
Click to expand...
Click to collapse
plesan said:
No ota to me tip ,and im on the sony list
Sent from my MT11i using XDA
Click to expand...
Click to collapse
This might be silly but.. have you guys tried manually checking in update center (not waiting for notification)?
Other than that, I honestly have no idea.
hello ,
i also have xperia neo v with 4.0.3 rooted. i have never involved with cwm or bootloader... just rooted.
i am trying to update to 4.0.4 via ota but at the third step the last 10 times i tried my neo just fails... and when it restarts i receive the failure message...
does anyone had the same problem and solved it?
thanks,
minaz92 said:
This might be silly but.. have you guys tried manually checking in update center (not waiting for notification)?
Other than that, I honestly have no idea.
Click to expand...
Click to collapse
yea, I always check manually ..
minaz92 said:
No, I've never unlocked the bootloader. But I suspect Titanium backup or link2sd might be the cause because these are the only apps I installed the first time. Try removing them If you have them and try again. Or repair then root then try update before doing anything else..
Click to expand...
Click to collapse
Hi,
Can you verify if it is a titanium backup problem? i rooted my mom's neo and have the same problem but im not near her for some months so i can't check.

[Q] How to update my xperia p to 6.2.A.1.100

When i try to update my phone this is what happens...
tupanceski said:
When i try to update my phone this is what happens...
Click to expand...
Click to collapse
You can download this file and flash it via flashtool http://forum.xda-developers.com/showthread.php?t=2249344&highlight=+400
Download flashtool from here: http://androxyde.github.io/ There is a version for mac too.
Here you will find how to use flashtool: http://www.youtube.com/watch?v=JmmThXTWu74
If you are on unblocked bootloader you will not be able to update your phone via pc companion.
tupanceski said:
When i try to update my phone this is what happens...
Click to expand...
Click to collapse
And if PC Companion already download the files you can create the ftf file yourself.
.http://mytechencounters.wordpress.c...eate-an-ftf-file-of-your-xperia-ics-firmware/
tupanceski said:
When i try to update my phone this is what happens...
Click to expand...
Click to collapse
You MUST have unlocked your bootloader at unlockbootloader.sonymobile.com
'it contains modified software'
Please flash it like said above
Sent from my LT22i using xda app-developers app
DaRk-L0rD said:
You can download this file and flash it via flashtool http://forum.xda-developers.com/showthread.php?t=2249344&highlight=+400
Download flashtool from here: http://androxyde.github.io/ There is a version for mac too.
Here you will find how to use flashtool: http://www.youtube.com/watch?v=JmmThXTWu74
If you are on unblocked bootloader you will not be able to update your phone via pc companion.
Click to expand...
Click to collapse
Do i have to wipe my data when im going to flash the ftf file ?
tupanceski said:
Do i have to wipe my data when im going to flash the ftf file ?
Click to expand...
Click to collapse
No mate. Will erase all your data (except files on internal storage).
My advice is to save photos etc on pc and do a factory reset. After that you will have your phone exactly as mom sony produced it ( except unlocked bootloader).
If i can help you any further let me know
DaRk-L0rD said:
No mate. Will erase all your data (except files on internal storage).
My advice is to save photos etc on pc and do a factory reset. After that you will have your phone exactly as mom sony produced it ( except unlocked bootloader).
If i can help you any further let me know
Click to expand...
Click to collapse
i want to keep my apps and photos... its not problem for the photos ill backup them, but im gonna waste too much time on installing apps again..
tupanceski said:
i want to keep my apps and photos... its not problem for the photos ill backup them, but im gonna waste too much time on installing apps again..
Click to expand...
Click to collapse
don't know if titanium backup app could work mate. Never used it. Try it if you want.
tupanceski said:
i want to keep my apps and photos... its not problem for the photos ill backup them, but im gonna waste too much time on installing apps again..
Click to expand...
Click to collapse
Flashing firmware don't change "internal storage" just "device memory", but you'd lose apps and settings.
Titanium back can restore apps and settings but you have to approve installation of each app again and it takes a lot of time. The phone must also be rooted. For apps settings it should be ok.
Usually PlayStore install all my apps after flashing firmware. I think you need the acount backed up on google servers.

Poor photos quality

I'm on .28 existenz Y but no matter which rom/stock i use, photo quality is terribly weak. For example, the front camera, It has a lot of noise, whatever or is sunny or is dark. The rear camera makes good pictures until you look at the details. What is wrong? You know how to correct it?
Someone also has the impression that xperia Z2 doing ugly pictures?
botanicfts said:
I'm on .28 existenz Y but no matter which rom/stock i use, photo quality is terribly weak. For example, the front camera, It has a lot of noise, whatever or is sunny or is dark. The rear camera makes good pictures until you look at the details. What is wrong? You know how to correct it?
Someone also has the impression that xperia Z2 doing ugly pictures?
Click to expand...
Click to collapse
Do you have unlocked bootloader? If yes what is with your DMR keys?
Sent from my D6503 using XDA Free mobile app
drlemi said:
Do you have unlocked bootloader? If yes what is with your DMR keys?
Sent from my D6503 using XDA Free mobile app
Click to expand...
Click to collapse
i have unlocked bootloader, i tried to restore this DMR keys, but doesnt work
botanicfts said:
i have unlocked bootloader, i tried to restore this DMR keys, but doesnt work
Click to expand...
Click to collapse
Here is a simple DRM restore solution:
1.flash .69 ftf
2.relock and unlock the bootloader after that
3.turn on the phone and force it off(volup+power)
4.flash .28 ftf without TA
5.flash Androplus kernel(to get recovery) and in TWRP flash the DRM restore zip
6.it should work
BlAckXpeRia said:
Here is a simple DRM restore solution:
1.flash only TA partition from .69 ftf
2.flash .28 ftf without TA
3.flash the DRM restore zip
4.it should work
Click to expand...
Click to collapse
should, but doesnt
botanicfts said:
should, but doesnt
Click to expand...
Click to collapse
Tried it ?
botanicfts said:
should, but doesnt
Click to expand...
Click to collapse
Those instructions worked for me and for everyone else. It has to work with your device, there is no reason it shouldn't. It also worked on my Z1.
I forgot to mention that you need to relock and unlock the bootloader after you flash .69. I updated my previous post with proper instructions.
BTW I have the device from 5 days and did it, so is can't be a problem for you.
Pandemic said:
Tried it ?
Click to expand...
Click to collapse
yup, 2 times, doesnt work
BlAckXpeRia said:
Those instructions worked for me and for everyone else. It has to work with your device, there is no reason it shouldn't. It also worked on my Z1.
I forgot to mention that you need to relock and unlock the bootloader after you flash .69. I updated my previous post with proper instructions.
BTW I have the device from 5 days and did it, so is can't be a problem for you.
Click to expand...
Click to collapse
i did this 2 times, with my phone and from my friend, still doesnt work for both, idk why. i have original TA.img from my phone, before i have uncloked this bootloader, can that help me?
botanicfts said:
yup, 2 times, doesnt work
i did this 2 times, with my phone and from my friend, still doesnt work for both, idk why. i have original TA.img from my phone, before i have uncloked this bootloader, can that help me?
Click to expand...
Click to collapse
I think not.
You must be forgetting something. Are you using .69 or other kk ftf? It must be .69 to work. Also, the relocking has to happen while on .69(in my case it didn't even boot like the original instruction said, but it worked). The .69 firmware ABSOLUTELY needs to have TA in it! Maybe that is the mistake? I can't think of other reasons.
BlAckXpeRia said:
I think not.
You must be forgetting something. Are you using .69 or other kk ftf? It must be .69 to work. Also, the relocking has to happen while on .69(in my case it didn't even boot like the original instruction said, but it worked). The .69 firmware ABSOLUTELY needs to have TA in it! Maybe that is the mistake? I can't think of other reasons.
Click to expand...
Click to collapse
ok, I'll do it as soon as let you know. what i want to do? i want back this DRM keys, but i want to flash existenz too, should it work?
I'm interested in this too, currently I'm on existenz with androplus kernel, but I want to get DRM back because the camera quality is really bad.
can I flash .69, then lock and unlock the bootloader, then flash the existenz rom, after the androplus kernel and after the DRM fix?
the problem that I'm facing, or at least I think it is, the existenz rom is a zip, and I need to flash a ftf, right?
jok3r4u said:
I'm interested in this too, currently I'm on existenz with androplus kernel, but I want to get DRM back because the camera quality is really bad.
can I flash .69, then lock and unlock the bootloader, then flash the existenz rom, after the androplus kernel and after the DRM fix?
the problem that I'm facing, or at least I think it is, the existenz rom is a zip, and I need to flash a ftf, right?
Click to expand...
Click to collapse
that's what I'm doing now.
1. flash .69
2. lock bootloader
3. flash .69 again
4. unlock bootloader
5. flash .28 without TA partition (check under exclude)
6. flash androplus kernel
7. drm fix
8. existenz
when still doesnt work, whatever im gonna kill myself
whoa, take it easy, the phone doesn't worth it
if it works, can you post a link to the right files to flash and how to do so, I just got my phone the other day and I don't wanna mix something up with it already.
*haven't flashed any ftf files yet, still have to figure it out how to do it.
jok3r4u said:
whoa, take it easy, the phone doesn't worth it
if it works, can you post a link to the right files to flash and how to do so, I just got my phone the other day and I don't wanna mix something up with it already.
*haven't flashed any ftf files yet, still have to figure it out how to do it.
Click to expand...
Click to collapse
@@edit
when i check drm keys with this service menus, that says [unknown error] and [active] what does it mean?
You can restore your DRM partition using your TA.img. Just download Backup-TA from here http://forum.xda-developers.com/showthread.php?t=2292598
connect your phone with USB debugging on then open .bat file of script then select "Convert TA.IMG". At this point there must be some folder to tell your where you put your img in. After there's a backup restore by press 2.
so a simple restore is enough and no need to go through the .69 flash/DRM fix zip ? are you sure ?
My TA backup was done on 4.4.x rom, would it work normally on LP roms ?
http://www.mrcrab.net/viewstockrom/12900-d6503.html
Try this FTF
Perform these steps
1. lock bootloader using Flashtools
2. flash 17.1.A.2.69 TW with full wipe
3. reboot, check camera and x-reality - OK
4. unlock bootloader
5. reboot, check camera and x-reality - still OK
6. root, install recovery
7.Install your rom
8.Install DRM restoration zip for LOLLIPOP
9.Reboot and restore your data. (Including your SD Card)
BlAckXpeRia said:
Here is a simple DRM restore solution:
1.flash .69 ftf
2.relock and unlock the bootloader after that
3.turn on the phone and force it off(volup+power)
4.flash .28 ftf without TA
5.flash Androplus kernel(to get recovery) and in TWRP flash the DRM restore zip
6.it should work
Click to expand...
Click to collapse
Does this work if you unlocked the bootloader but didnt backup the DRM keys?
Eanan said:
Does this work if you unlocked the bootloader but didnt backup the DRM keys?
Click to expand...
Click to collapse
Yes. It is made exactly for that.
BlAckXpeRia said:
Yes. It is made exactly for that.
Click to expand...
Click to collapse
Ok, where do I get the .69 ftf and the .28 ftf? ive never heard of these ftf things.
Thanks

[HELP] Unfortunately, Settings has stopped

Good day.
About a month ago there was a problem - when I click on Settings through the menu or through the notification panel, I get a window with the error "Unfortunately, Settings has stopped". Therefore, I can not get into the settings in any way.
A few hours later, the settings were re-enabled, but then stopped working again.
I tried to get there through the safe mode and to no avail.
I also tried to reset the com.android.settings application data with adb (adb shell pm clear com.android.settings), the data was erased, but the settings still do not work.
Then I decided to make factory reset using Xperia Companion. Everything again began to work, but after a week, the problem reappeared. And I can not turn on Hotspot or configure WiFi
What i should to do?
Did You do something with phone?
Try flashtool.
Ahateon said:
Did You do something with phone?
Try flashtool.
Click to expand...
Click to collapse
No, I usually use my device as hotspot, or communicating. Thats all
What about flashtool...I would not want to go to such extreme measures, given that the problem may appear again. And besides, I have a locked bootloader
You can flash stock ftf rom via flashtool without unlocking bootloader or give phone to repair.
Ahateon said:
You can flash stock ftf rom via flashtool without unlocking bootloader or give phone to repair.
Click to expand...
Click to collapse
Can I flash Lollipop back with this method? This version better than marshmallow on this device imho
Can I flash Lollipop back with this method? This version better than marshmallow on this device imho
Click to expand...
Click to collapse
Yes, You can flash. Remember to check all WIPE boxes in flashtool.
MrNexusRussia said:
Good day...
Click to expand...
Click to collapse
Hi!, if you have installed Pexo ROM V2, install this patch in recovery, fix settings
Patch Settings Pexo Rom V2

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