Hello all the wizards of this site!
I own a Touch cruise for abt 1,5 years. Have always been a fan of this site and used cooked ROM's from the very beginning. Now the problem with my device.
I took it from my pocket and put it on a table. Afterwards when taking the phone I had a missed appointment on my screen. Trying to dismiss it I noticed the screen didn't react to any touches. So at first I thought the device had hanged. Soft reset but nothing..I couldn't even dismiss the alert as the screen didn't react. That's the first time I thought the screen might be broken. So I did some research from the internet and found that a Hard Reset might help. Tried hard resetting but couldn't do it. I'm pushing the Internet Explorer and GPS buttons (lower softkeys) and pushing the stylus to reset button but nothing...just a soft reset. So I thought I'd install a new ROM as that should also erase everything from the devices memory...nothing. The new rom is installed but I'm now stock in the screen alignment Touching the screen doesn't work where the cross is..as I run my finger all across the screen it seems that lower left part is kind of responsive as the small cross moves when I touch the lower left part of the screen. Now I noticed that the screen has an oily line in the center of the screen...
so what am I to do? Screen broken? Why can't I hard reset then? The warranty of course is for 2 years but I'm quite sceptical if this goes under warranty..they can alway say that something has hitted the screen or smthng.
Any knowledge and help is appreciated..
thank you in advance
dep w/ broken device
check this out
hello depeche,
u might find your topic discussed here
http://forum.xda-developers.com/archive/index.php/t-475294.html
good luck
same happen to me on may, and i send it to htc. They replaced all the front of my polaris wich was scrached
Hi to everyone in this forum. I've recently received as a present a new toshiba folio 100, but, since I'm experiencing an annoying menu button flashing, I've thought of it as a software problem so I upgraded the folio using the foliomod1.3c and applied the rotate patch and also the 1.3c fix patch. The menu still flash with no apparent logic. I've tried to kill all applications running and it's still there. It seem to come up and down at random. I ask to all in this forum: do you believe it's a hardware issue or is a software issue? Because if it's a hardware issue I'm going to try to have a new folio from toshiba. I'm overall very pleased with the work that Dexter made to make the folio an usable machine but this flashing is driving me crazy. I use the folio basically as a portable scientific pdf reader so I need to concentrate on what I read and this flashing is really annoying. I would like very much to thank you all in this forum in advance for all the suggestion/help you could provide.
use my "foliobuttons" app
teknoraver said:
use my "foliobuttons" app
Click to expand...
Click to collapse
I have a request that serve All those who suffer MENU crazy button .
Is it possible to prepare application you can setting ON/OFF the MENU button
Most of the time useless button.
sometimes button jump after 10 minutes, sometimes after an hour
Usually I fix the problem by changing the settings with FolioButtons 1.1.
If you could add to FolioButtons on/off operation for menu Buttons was the best.
Hi teknoraver,
Can you add enabled/disabled menu button in foliobuttons application ?
flashing on...
teknoraver said:
use my "foliobuttons" app
Click to expand...
Click to collapse
I am pretty desperate about this issue, because none of the methods seem to help...
Right now the buttons work opposite- Menu button flashes mad and none of the other 3 responds...dont know how it happened
Just a thought- while the folio is booting up the menu button ALREADY flashes! I have zero understanding in there but isn't it a process that loads / starts early in the line?
I appreciate everyone's effort trying to solve this bug as it makes this handy tool a useless pile of crap.
I was wondering how many folio users are suffering of this crazy buttons madness.
Mine was crazy from the very beginning; I sent it back for repair and toshiba only did a firmware restore... Nothing changed at all!
It makes my folio almost unusable!
bye bye crazy buttons
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
I think it's a hardware issue and even a build quality issue.
If i hold my folio at the side of the buttons, i get the flashing buttons problem (even the foliobuttons app will not help), if i hold it at the other side, i've got no problems at all.
Do you have an animated background? Because I saw that some people had this issue with an animated background...
Hi Mshr73, nice first post indeed
Could you post some pictures of what you did?
Mshr73 said:
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
Click to expand...
Click to collapse
seems to get better...
I really don’t want to be too quick on this, but Dexter’s 1.4 seems to bring relief to this issue - for 2 days I have been running this mod the menu button stopped flashing!!
Any similar impressions on this?
vietnamibalzsam said:
I really don’t want to be too quick on this, but Dexter’s 1.4 seems to bring relief to this issue - for 2 days I have been running this mod the menu button stopped flashing!!
Any similar impressions on this?
Click to expand...
Click to collapse
No way pal, I guess I'm in the opposite situation. It still happens to me, and sometimes I think it even got worse... well, I can always look at crazy keys as a "special feature" that no other tablet will have!!!
I just tested without thickness under the screen, with foliomod 1.4 and after a few hours I again the problem of crazy buttons.
Mshr73 said:
After two weeks of testing and a complete breakdown of my folio100, I finally find the problem or just crazy buttons and freezing of the screen.
I drag a thickness in the screen in the bottom right corner of the screen to isolate the audio connector and it works better than a miracle again.
The only downside is that the screen comes out slightly from the slot but nothing really bad.
The thickness I put slightly too big or-1.4 mm I'll Demount next week to put a finer and I'll try to take pictures in passing.
Note however that the loss of waranty is innevitable.
Sorry for my bad english ;-)
Click to expand...
Click to collapse
Well, I just finished dismantling e reassembling my Folio. Following your hint, I cut a piece of paper and put it between the audio connector and the back of the screen (yes, it was metal vs metal). I'll see whether it's gonna work or not. Crossing fingers for now.
Not that I'm so confident in leaving a piece of paper stuck right where the DC input is .
BTW, did you try with a smaller thickness? Even if this is the problem, I'm wondering whether a piece of paper would be enough or not.
thyself can someone. post pictures of before and after details?
we will be much appreciated
i didn't have the crazy buttons issue this far in 2 weeks, just my home butten needs to be pressed harder. I'm pretty sure it's hardware related, i read often that users experience it when changing from an warm room to a colder one, or in regions where its verry humid(some circuit closes maybe...). so Mshr73 is on the right way as far as i can tell.
Dexter's 1.4
^Sbk79^ said:
No way pal, I guess I'm in the opposite situation. It still happens to me, and sometimes I think it even got worse... well, I can always look at crazy keys as a "special feature" that no other tablet will have!!!
Click to expand...
Click to collapse
Really sorry mate, I hope it will solved this for others too...
Anyhow, it is so disturbing, that I was already considering to send the tablet back to Toshiba...
I'll try to do this weekend if I do not have too many customers. I post the result Monday.
Mshr73 said:
I'll try to do this weekend if I do not have too many customers. I post the result Monday.
Click to expand...
Click to collapse
I'm looking forward to your pictures, too... because my trial simply didn't work.
I tried with both a single piece of paper and then with 2 pieces wrapped in tape. I put these spacers between the back of the display and DC/audio connector.
In both cases, the crazy keys phenomenon started to happen after 15-20 minutes of usage.
In most cases, it starts to show when I unlock the device. As soon as I unlock it, home and menu buttons light up with no apparent reason and go crazy for 10-30 seconds.
Then, I even tried to loosen just a little the screws (I read, somewhere in the forum, of a guy who said that he solved his crazy keys and screen lag problems this way). I mean, all screws are now locked but not too tight. Well, I have to say that I don't have any screen lag anymore (I even removed the piece of paper, from the battery area, which used to solve the issue before) but crazy keys still happen. I'm going slightly mad
^Sbk79^ said:
I'm looking forward to your pictures, too... because my trial simply didn't work.
I tried with both a single piece of paper and then with 2 pieces wrapped in tape. I put these spacers between the back of the display and DC/audio connector.
In both cases, the crazy keys phenomenon started to happen after 15-20 minutes of usage.
In most cases, it starts to show when I unlock the device. As soon as I unlock it, home and menu buttons light up with no apparent reason and go crazy for 10-30 seconds.
Then, I even tried to loosen just a little the screws (I read, somewhere in the forum, of a guy who said that he solved his crazy keys and screen lag problems this way). I mean, all screws are now locked but not too tight. Well, I have to say that I don't have any screen lag anymore (I even removed the piece of paper, from the battery area, which used to solve the issue before) but crazy keys still happen. I'm going slightly mad
Click to expand...
Click to collapse
Well ... with a piece of paper the problem Come back.
I handed a piece of cardboard and the problem disappears.
I think that to raise the screen to solve them but I'm still not 100% sure.
so, i just got this phone about a week ago, and its already seen several near death experiences with all the flashing ive been doing. but this one takes the cake. all i did was put the phone in my back pocket, with the screen facing in, sat down for half a second, and when i took it out, the screen had been pressed so hard that the top layer of the resistive screen was stuck to the bottm, and not registering anything. i knew the first step to fixing it was getting it unstuck. but it still wounldnt work. did a hard reset. and now im stuck at my initial tap screen to set up phone screen, and i cant do anything. this is clearly a hardware problem. can anyone help me out?
lemme be the first to say it man, ouch lol
sorry about your screen, i fear the only way to fix would be to find another screen assembly, if you search the threads for the cdma raphael(herman) i beleive there is a detailed teardown of the phone that may or may not help you resolve your problem. here is a quick link to something along the lines of what your looking for but not really too detailed : http://www.ifixit.com/Teardown/HTC-Touch-Pro/787/1
ive done that, but usually break the screen completely. i have an extra us cellular tp that has a bad keyboard and front panel buttons but screen and touch works. i just use it as a extra battery charger. has some scratches, but works. ill send it to you if you send me your old one. the screen has a double-stick tape that holds it to the frame around the edges. let me know if your able to tear it down and think you can put it back together again. its a pretty straight forward process though.
Apply packing tape to the screen and pull as hard as you can.
{ Disclaimer: the following text is my view about this problem. I'm not in any way responsible for any damage }
As there is very little info known about this phenomena I will try to explain it. I learned a lot of disassembly guides and by visualizing it (settings-development-show touches)
Ghost touch is a strange phenomena of various types and is due to a hardware fault between the mainboard connector and digitizer screen, I'm therefore trying to clarify it by categorizing them in three groups:
1. Small; Screen is unresponsive. 1 lock/unlock and it works again. Almost perfect. No need to replace screen. Most common.
2. Large; Same as 1, and often up to 5 touches and the touches are often moving/pressing parts of the screen. This can become a very frustrating period. Messaging apps and settings can be messed up by these touches. Often a lock/unlock will fix this temporary. A full screen replacement is recommended
3. Unworkable; Same as 2, and the lower and upper part are not working anymore. Notfications bar can not be pulled down anymore, typing become a nuisance and it not possible anymore and you curse your phone. Also it is not even possible to insert your pin, unlock your phone etcetera. This problem will not be fixed by a restart/reset or lock/unlock. A full screen replacement is essential.
Many people say this can be fixed by software settings, however this is a hardware fault. I tried many different roms and I encountered at all of them. The only fix that can be done to fix this is replacing of the full screen as it is not possible to apply/remove your digitizer.
For a long time I thought it was due to the degrading digitizer or something, in fact it is probably the connection between the and the mainboard. The screen has two digitizers: One for the touchscreen and one for the home/settings/back/search buttons. For some reason this last one did not cause any trouble. The first one has a flex cable from the upper part of the screen leading toward a small hole and heading to the mainboard. The problem will probably reside in the part between the digitizer and the small hole. Here, just above the screen, the flex cable is folded 180 degrees. This fold will cause the problem as it is very sensitive. Mine has a very small damaged part, the copper parts are visible. The cause of this is due to the rubbing of the bezel just under the speaker.
How to fix it?
Buy a new screen including digitizer (often HTC & Sprint branded) and make sure you protect this part as much as you can.
EDIT:
I re-inserted my old LCD display with a bit of tape around the damaged part. Since then I haven't had any ghost touches.
Mine was ghost touching so bad it was completely unusable for a few days. I was thiiiiiiis close to buying a new phone, then one day it just stopped and hasn't done it again since. Very strange. Anyhow, I will be replacing it with an s4 when the price comes down to $100 for us SERO users.
Ghost touch
Nice explanation, and nice 3 lvl sorting but, tell me one thing... I have experience with lvl 1 and 2 (two different phones) and for both of them simple ROM change / reinstall helped to solve this problem.
For ex. I had JB [ROOTBOX] ROM since the last week.. ghost touch problems were getting worse and worse with each new day yet lock/unlock still worked quite well.
I decided to test new JB MIUI ROM and like a magic touch my ghost friend is gone since than, but I am afraid he will return more powerfull than ever... oops that is a different story. However my phone is now working fine ... no ghosts detected.
So please don't tell me that this problem is only mechanical problem ( due to ROM change / reinstall worked multiple times). Actually I am pretty sure that is software problem which is supported by hardware hitches.
My friends "ghost story" is pretty similar.. but he reinstalled back original ICS ROM.
PS: I don't want to start flame war with this reply. It is just mix of my experience and opinions.
My screen was totally unresponsive after installing a screen protector using a mild detergent and water spray. This is an easy trick that allows you to position the new screen protector, then squeegee, and let dry 24 hours for a perfectly positioned dirt free screen protector installation.
So now the problem, my screen wouldn't respond to any touch. I immediately removed the screen protector thinking that was the problem, but it didn't help. I tried restarting, pulling the battery, drying with a hair dryer, and leaving it set over the floor heat register, trying to dry out any water that may have seeped in through the home button or speaker. Still, no response to touch.
I found this recommendation from the DROID Forum -
"Touchscreen not working at all (solved)" -
*** Yesterday I was navigating, when I touch the screen to activate an app, the touchscreen froze, I reset the cellphone a lot of times but still stuck, and also reset to factory settings and wipe data, not working, finally hours later of search I found the issue to be the digitizer, it is responsible for touch reactions of the screen, located in the superior left corner, the only thing you do is press for 5 seconds in that area and the screen working right again, I hope so this thread helps a many persons with this trouble. ***
So, I tried holding my finger over the top left extreme corner of the screen (the white part above the screen) for 5 seconds and it worked! I don't know if this was coincidence or what, just thought I share this info.
Many thanks to mikedomo from the DROID Forums