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Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
Hi all,
This is my first thread here, but I'm not too noobish when it comes to technology. However, if I'm breaking a forum rule or you need more information, please ask.
I have a GNex with Verizon running 4.0.2. I am rooted and have flashed Clockwork Recovery and in the past flashed MIUI; however, it was a little sluggish for me and at the time I didn't have time to fiddle with it so I restored to a Nandroid backup I had created before flashing. As a side note, I haven't been able to get CWM Recovery to work correctly in the past as it will flash correctly (using the Galaxy Nexus toolkit) and I can boot into it directly after flashing, but after booting into Android, restarting, and attempting to boot into recovery it will give me the android/red triangle error. Not sure what that means, but if I need to use it I can usually boot into it without flashing.
Anyway, on to the meat of the problem here. Earlier today I took my phone off of WiFi to use LTE here (Bay Area, CA) but my phone wouldn't connect to the cellular network. Nothing I haven't seen before; I cycled airplane mode and the "data enabled" option and restarted to no avail. Upon rebooting, I got the "Unfortunately, the process com.android.phone has stopped" twice in a row. At this point, no bars displayed at all. Confused, I looked into Mobile Network Settings and under Network Mode it oddly stated that the preferred network mode was set to WCDMA preferred (specifically, GSM/WCDMA preferred). I can try to set it back to LTE/CDMA but it will only reset it back to GSM/WCDMA.
WiFi works, but as soon as I turn it off it will revert to the greyed out bars inside a triangle. As I type this now, there are currently two bars, but they are grey and of no use. I just tried to call someone, and the call went through, but the double "com.android.phone has stopped" dialogue box came up again
I suppose I am willing to do a stock reset, but I'd rather not due to my large amount of music, video, etc on my phone; plus, it's just no fun to throw in the towel and do a reset
Any and all help is welcome, and like I said if you need more information please ask. I googled this issue and no similar threads popped up on any forums, so I hope that if/when my issue is resolved this will serve as a guide to others who experience this issue. That is, assuming they do; my tech issues are all too often unique to my own horrendously bad luck.
gracias, dudes.
Bump since it was buried.
Now fixed with a wipe/reset. Initially I wiped/reset and restored all apps/data (including system) with Titanium Backup, but after the system data had been restored and I rebooted I encountered the same exact problem. I wiped/reset again and just let the Market redownload all my apps and the problem has since stayed away.
Any ideas on what exactly could have caused the issue, though? I'm curious.
I did a search, but wasn't able to find any relevant threads. So if I missed something, please point me in the right direction.
My problem is that earlier this morning, my data ceased working. The notification bar shows 3G (sometimes even 4G), but I cannot get anything to load or refresh. The data arrows are indicating that while data can go "up", it isn't coming "down". I'm not sure what happened, as I wasn't doing anything out of the ordinary when this happened. I've got a decent signal in terms of bars as well, at least 2 or 3. Even given that, the data connection does appear to drop and then come back a few seconds later, but the behavior is the same: no internet.
I am S-OFF, global radios I believe, and when this first happened I was running the "le n00b" CM9 kang (which I've been running since yesterday morning with only intermittent data drops and no other problems). After a while of no data, resetting the radios via airplane mode toggle, a reboot, full shut down and restart, I restored a nandroid of the sense-based Vigor360 ROM, which had never had any data issues, but the same behavior is happening. Notification bar shows a decent signal, 3G/4G, but no data. After that, I powered down and pulled the battery, sdcard & sim card, left them out for a minute, put it all back together, powered back up, but still no data.
tl;dr: notification bar shows 3G/4G and decent signal, but I'm getting absolutely no data.
I've confirmed with a co-worker who's also on Verizon that their data is working, so it doesn't seem to be tower/network related. Anyone seen anything like this before? If so, what's the prognosis?
UPDATE: I was in Vigor360 with no data, and kept digging around XDA's wonderful search function, and found someone with a similar issue (though nothing about 3G/4G being in the notification bar) and they updated their PRL via *228. I did that, data seemed to come back. So I took a chance and restored my "le n00b" CM9 nandroid, and so far I've got data! Editing this post using that connection right now! I'll update further if I drop data again or discover any new relevant info.
the *228 wont do anything for us now that we have 4g and the sim card updates the prl when there is a new one. that was the old way to force a prl on 3g only so i think that was only a coincidence that data came back.
you might have a bad sim card. what you can do to test is put it in wifi mode and surf the web. if that works then its not the radio.
thing you can try to do:
remove the sim card and boot the phone. wait for it to fully boot and it say there is no sim detected. turn of the phone and put your card back in. then boot into recovery and wipe dalvik cache and boot the phone like normal.
synisterwolf said:
the *228 wont do anything for us now that we have 4g and the sim card updates the prl when there is a new one. that was the old way to force a prl on 3g only so i think that was only a coincidence that data came back.
Click to expand...
Click to collapse
Perhaps, but that was the line of demarcation between data not working to it working. Plus, the data speed seemed even faster than normal for the respective signal strength. Either way, I'm just happy it's working.
you might have a bad sim card. what you can do to test is put it in wifi mode and surf the web. if that works then its not the radio.
thing you can try to do:
remove the sim card and boot the phone. wait for it to fully boot and it say there is no sim detected. turn of the phone and put your card back in. then boot into recovery and wipe dalvik cache and boot the phone like normal.
Click to expand...
Click to collapse
Thanks - I'll keep this in mind if it happens again. I was able to use the internet normally on wifi.
check your APN
You probably know -
You can always RUU back to stock to have a working phone
Hey guys. So I've been trying to figure this out for several weeks with no luck and I was hoping you could help me. I have a Verizon LG G3 on AT&T on 10b. I can connect to 4G LTE and Edge just fine. However, when I try to make a call or receive a call on LTE, the network vanishes instantly. I'm talking from 3-5 bars to no service in within 5 seconds of calling my phone or calling from it. I've tried flashing different modems and the problem still persists. I already tried flashing the stock (what I'm on now), factory resetting, clearing the cache, etc. and have not been able to fix it. Today I called AT&T tech support and after they re-registered my phone I was able to make one phone call before the problem reappeared. When I made the call, my LTE dropped but I stayed connected through 2G/3G/Edge not sure which one.
The only other time I've had it working properly is when I had Cyanogenmod installed. However, that led to another issue. With Cyanogenmod, my phone would crash within a few minutes of booting. Most of the time I couldn't even make it through the setup. To be more specific about the crash, my screen would freeze and become unresponsive for a dew seconds and would then turn off completely. The green LED would turn on and stay on. Every time this happened I would have to pull my battery. The only way to prevent the freezing was to turn on airplane mode. If I turned off data or had the phone SIM-less it would still freeze airplane mode was the only solution.
If anyone can help me with either of these issues I would be greatly appreciative. If you need any more information or want me to post logs just let me know and I'll happily do so.
Here's a quick recap incase you don't want to read through the walls of text.
VS985 10b on AT&T
EDGE works fine
On 4G LTE network disconnects when making or recieving call
Cyanogenmod fixes network issues but freezes when not in airplane mode
Z3R01337 said:
Hey guys. So I've been trying to figure this out for several weeks with no luck and I was hoping you could help me. I have a Verizon LG G3 on AT&T on 10b. I can connect to 4G LTE and Edge just fine. However, when I try to make a call or receive a call on LTE, the network vanishes instantly. I'm talking from 3-5 bars to no service in within 5 seconds of calling my phone or calling from it. I've tried flashing different modems and the problem still persists. I already tried flashing the stock (what I'm on now), factory resetting, clearing the cache, etc. and have not been able to fix it. Today I called AT&T tech support and after they re-registered my phone I was able to make one phone call before the problem reappeared. When I made the call, my LTE dropped but I stayed connected through 2G/3G/Edge not sure which one.
The only other time I've had it working properly is when I had Cyanogenmod installed. However, that led to another issue. With Cyanogenmod, my phone would crash within a few minutes of booting. Most of the time I couldn't even make it through the setup. To be more specific about the crash, my screen would freeze and become unresponsive for a dew seconds and would then turn off completely. The green LED would turn on and stay on. Every time this happened I would have to pull my battery. The only way to prevent the freezing was to turn on airplane mode. If I turned off data or had the phone SIM-less it would still freeze airplane mode was the only solution.
If anyone can help me with either of these issues I would be greatly appreciative. If you need any more information or want me to post logs just let me know and I'll happily do so.
Here's a quick recap incase you don't want to read through the walls of text.
VS985 10b on AT&T
EDGE works fine
On 4G LTE network disconnects when making or recieving call
Cyanogenmod fixes network issues but freezes when not in airplane mode
Click to expand...
Click to collapse
I think you are talking about making calls on Voice over LTE. I am not surprised Verizon rom does not quite support it. Maybe you can try this swap boot.img hack to install AT&T rom and see if it solves your problem?
http://forum.xda-developers.com/showpost.php?p=58740774&postcount=43
Thanks for replying. That's my main theory too. However, according to my research, the VS985 didn't get VoLTE until the 12b update. I'll definitely try an AT&T ROM when I get the chance at the very least I'll probably learn something from it. Any chance there's an option to make LTE data only on this phone?
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
UPDATE: I'm an idiot / Samsung's instructions on how to do a hard reset are awful.
I decided to Google how to do a hard reset and discovered that when in the Recovery Menu, you need to hold down the Power button to choose an option (Samsung's instructions just tell you to press the Power button until you highlight what you want and I assumed it would automatically choose that after a few seconds because the phone would restart for me). Watch is now factory reset and so far the screen issue appears to be resolved. Another four hours of transferring music it is then.
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
allow to power down
BOZG said:
Hey everyone!
I picked up a Gear S about a week ago and until today, I've had no problems. I took the watch off charge this morning and everything was working as fine, used some apps etc, no issues. Then I checked my phone for updates and saw that the Gear Manager app had an update and I installed it. Since then, the screen on my Gear S has been constantly turning on and off. It will turn for about 9 seconds, then switch off and back on 2 seconds later. Turning the screen on manually works but everything is pretty much frozen. I can periodically get as far as the pedometer (because there's an icon for it on the home screen) or to the Apps menu but no further and then the screen will switch itself off.
I'm not sure whether an update to the Gear Manager app should affect the watch itself but I know that when I wiped my phone a few days ago and went to set up the Manager again, it factory reset the watch so I assume there is a direct connection between the software. I've tried disabling both Bluetooth and the remote connection to check if Gear Manager is causing the screen to behave strangely but it's still turning on and off. It's impossible to do a soft reset through the Gear S itself as the screen switches off before I can get to settings and I've tried doing a hard reset but nothing works.
I tried searching on Google for anyone having similar issues and the only thread I can find was posted on Android Central (yesterday I think) with a few people saying that they're having the same problem which makes me thing that the update to Gear Manager is the issue.
Edit: The only screen that doesn't seem to be affected is the PIN lock screen. Screen switches off there as normal and does not come back on.
Edit 2: I've never reset the Gear S before (and I only noticed the factory reset mentioned above after it was finished) but when I attempt to do a hard reset, the watch just reboots as normal without anything happening and all info / data is still there. I presume this really shouldn't be the case?
Click to expand...
Click to collapse
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
theroblog.com said:
@BOZG can you post a link to that thread?
I have the Same problem. Sometimes changing a clock face or installing/uninstalling a program seems to make it stop. I have yet to find a good consistent solution. Restarts etc. don't help. Hard reset will fix it but last time I just changed settings on and off and powered the phone on and off and eventually it stopped.
It seems related to when the phone is connected remotely over a cell network. I have the AT&T unlocked with a T-Mobile regular line, not the wearable line since I have a 5 for $100 business plan and the 5th line was not being used. Doubt that makes a difference though.
Followup:
Just now I had the watch off and charged to 100%. Powered up with phone off. Same issue. Watch face loads, the hands change to the current time, then it slides down the screen and looks like a reload because when it comes back up the time isn't correct. The hands reset to the right time. This happens a few times. I power the phone up. Bluetooth connects. I open the gear manager on the phone and it stops.
Will try to repost if that's repeatable. I hope they fix it because it burns quite a bit of battery when it happens. It gets warm so it's running the CPU a lot whatever it is.
Click to expand...
Click to collapse
samsung gear s screen on and off..looping
There you go. Not much to read there though as it's just me and OP. The problem re-emerged for me after a few days again so I was forced to do another hard reset to actually use the watch. I noticed it when I woke up in the morning and noticed that another update had been pushed to the Gear app. That's twice now that this has happened shortly or immediately after the Gear app was updated.
I haven't been able to uninstall an app / change clock face to see if it works as the watch is completely unusable when it happens to me. The Gear app registers that it's connected but it's impossible to change anything from there either and if I turn the watch off and back on again, the Gear app will no longer connect.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Not sure if I've actually tried letting the battery drain. I'll try that the next time it happens (if it happens).
I had the same problem after the update, a reboot didn't solve the problem. Eventually the battery drained. After a recharge most is fine but I never know which watch face will suddenly appear.
Same issue again. Didn't see the Gear app updating but there was an update released the day before. Going to switch off auto-updates and see if it definitely the problem. Just seems too coincidental that this problem starts right after an update is released for the Gear App.
petethepete2000 said:
I left mine to use up all the battery,then when it switched off, i left for 2 days and when i switched back on... all fine again.
Click to expand...
Click to collapse
Started doing it again yesterday so let the battery die and charged it fully and it didn't help. Left it on the box overnight and brought it to a Samsung Service Centre this morning and of course it was working again when I took it out of the box! Left it with them anyway so I'll see what happens.
I've had my Gear S a few weeks and it has also started doing this, I will give some of the suggestions here a go.....
EDIT: So opening the Gear Manager App once Bluetooth was connected brought my Gear S back to life. Phew!
It's only entered this state after I turned it off at night and then turned it back on in the morning - so it had been off roughly 8 hours. Upon turning it on the screen would cycle from the right time and notification numbers and the wrong time and wrong notification numbers too off again.
@ BOZG - Just wondering if you got your S back yet and if so, were they able to tell you what was causing this on/off problem. Mine just started doing it yesterday.
Also, how did you find the "Samsung Service Centre"?
holding the screen seems to cause it...
Had to send mine to Samsung for a new charging cradle and they updated the software to latest, when i got it back it seemed fine. Then i was messing about with it and was holding the screen to my chest for a while and that seemed to cause it to happen. It seems to be the screens gets too much activation and it flips out. I think this is what started the problem last time it happened.1
Switching to power saving mode seems to fix it for me... have to wait until it gets low on battery and when the low bat warning comes on, switch then... leave for a bit then switch back to normal.
I called Samsung Thursday and they sent me a UPS label and told me to send the watch, charging cradle and AC charging cord back in for service. She told me it takes about 7-14 days. We shall see.
Happy to have found this. </rant>I'm starting to get enough of this Samsung stuff. I had the note 2 and now I have the note 4 and gear S. That is mote then 1000 euro of equipment. And today when I tried the restore to fix this, both the phone and the watch rebooted. Crazy that they can not build good software and hardware for this price. </rant>
To me it seems that is freezes somehow when this happens. It kept jumping back to 22:10 time and changed to the watch-face and settings keep rolling back. It seems to happen to me, when the watch is off for some hours. The samsung way... no update to fix this.
solved for me
hi first of all sorry if i do any mistakes because English is not my language
i had similar problem and i found the solution at least in my case . THE PROBLEM IS NOT WITH THE GEAR S
all was ok using 4.4.2 kitkat on my note 3 before few months i upgrade with lollipop 5 official from sammobile via odin
from that moment the problems begin with the reconnection of the gear with the note
long time to connect and no auto reconnection only manual by turning off-on the bluetooth
i was boring to do format to the note3 so i left it as it
few weeks ago probably of gear manager update the gear start freezing and the screen turning on and off
first i do a factory reset and the gear was ok for a while but after it do the same but the next time the screen was not ok the colors was different so i send to service in Athens
the service in Athens is very fast and very helpful , is one of the reasons that i will difficult go with other manufacture , so they return me the gear saying that they change the motherboard and now there is new imei
but the gear that they send me was brand new except the band and the box. BUT after some time the same problem ..... i call them and they tell me to send it back so i send it and i receive it again but this time the say that the watch is ok
GUESS NOW .... i turn it on and after a while of the connection with my note AGAIN the same problem the screen on and off and freezing plus was overheat underneath
i was ready to call them and to say few words but they was closed ..... then i search the net and i found this post and i thing probably is not the gear the problem ,no hardware problem, i decide to do a test
i download the last working rom to my phone 4.4.2 and magically the problem disappears .... but now there is a software update on my phone lollipop 5 so i do the update and i was ready if the phone cause again the same problem
to return and stay with 4.4.2 But now all is ok the problem solved .... now is more of 24h and all are ok
i hope this will work for you also
Same problem
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
JALUK said:
I have the same issue exactly - Note 4 with latest lollipop upgrade - it is very frustrating......I don't particularly want to have to move back an OS just to use the watch !
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Ok but doing a downgrade and all working ok you can do update again.... i am not with 4.4.2 i went to the latest 5.0 for me now and all are ok.
Maybe something was wrong with the update procedure.
UPDATE
the touch function of the 2nd gear stop working so i send it back and they send me new device
for a few days all was ok . But today when i restart the phone while the gear was disconnected the problem with screen turning on repeatedly appears again .
for sure is not problem of the gear , this is the 3rd device in my hands, something is wrong with the gear manager software .
i have also reconnection problems .... if the phone is far away and they lost Bluetooth connection the most of the times i must reconnect manually , the gear say disconnected but the note think is still connected
I wonder has anyone tried to reset the watch as a stand alone device and see if the problem happens? I know you might lose a lot of the blue tooth functionality but I think I will test it and see if the problem still happens.