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The problem: I flashed a radio to my device that is (obviously) incompatible with my device (if you really want the details, its embarassing, but I'll post if necessary). My phone freezes on bootup, and never initializes the Radio/ROM (and for good reason).
This is what happens now: If my phone is off, I can turn it on, but I only get the first boot up screen, and the red numbers in the bottom right-hand corner never appear. At that point, I cannot turn off my phone without taking out the battery. If I take out the battery and put it back in, and attach the phone to a charger (or USB cable), the light on the phone will "breathe", as if its charging. However, if I then disconnect the phone, the light will CONTINUE breathing.
I also cannot turn on the phone while its connected to either the charger or USB cable.
My phone is Hard-SPL'ed and Security Unlocked. But the real issue I'm having is that I can't get into Bootloader to flash something else. Apparently, I've corrupted the Bootloader. When I turn the phone on, and press the reset button while holding Vol-down, the phone just goes black.
I might be okay getting a warranty exchange if not for this: I can still hard reset my phone. It doesn't make any sense to me, but when I turn it on, I can do the soft-reset-button, Vol-down, Action button combo, and my phone flashes through Bootloader to give the the hard reset menu. It flashes that screen just long enough to see that my phone has 1.90Olinex as the SPL. So, I think I may be screwed, unless someone here can help.
My wife is very . . . upset . . . about this, and is worried that we'll have to spend money because of my continuous "tinkering" with my phone.
Any help anyone can offer is greatly appreciated.
I know this is my own stupid fault, and I should've known better, but it would be nice to get confirmation from the experts here that I'm just going to have to chalk one up in the "L" column at this point.
Q
Have you tried to flash from the SD card?
Hi Captain_Throwback,
Try copying Raph Radio 1.11.25.01 to the root of a FAT32 SD Card ... you'll need to rename the .NBH to RAPHIMG.NBH.
Pull the SIM out of the phone and power it back on as per usual; I've noticed that the phone "blacks out" for a bit but then switches to flash mode.
Good luck.
PS: suggest getting the large carry-on with the wheels for the guilt trip - heaven knows it's come in handy for me
That's a bummer, man. You gotta at least 'fess up part of the story to prevent someone else from falling into the same trap (however unlikely that may be). And maybe, just maybe, it will help someone else figure out how to fix your problem.
What radio did you try and flash.
Hopefully it wasn't the new Rhodium radio? Or a Rose radio?
I have done this a few times on my tilt, all I did was put it into the boot loader, it worked from hard reset screen as well, and flashed the rom via activesync. I am assuming that you are not able to get a sync, or have you tried yet? I know my fize will also sync [to flash] from bootloadr.
Captain_Throwback said:
The problem: I flashed a radio to my device that is (obviously) incompatible with my device (if you really want the details, its embarassing, but I'll post if necessary). My phone freezes on bootup, and never initializes the Radio/ROM (and for good reason).
This is what happens now: If my phone is off, I can turn it on, but I only get the first boot up screen, and the red numbers in the bottom right-hand corner never appear. At that point, I cannot turn off my phone without taking out the battery. If I take out the battery and put it back in, and attach the phone to a charger (or USB cable), the light on the phone will "breathe", as if its charging. However, if I then disconnect the phone, the light will CONTINUE breathing.
I also cannot turn on the phone while its connected to either the charger or USB cable.
My phone is Hard-SPL'ed and Security Unlocked. But the real issue I'm having is that I can't get into Bootloader to flash something else. Apparently, I've corrupted the Bootloader. When I turn the phone on, and press the reset button while holding Vol-down, the phone just goes black.
I might be okay getting a warranty exchange if not for this: I can still hard reset my phone. It doesn't make any sense to me, but when I turn it on, I can do the soft-reset-button, Vol-down, Action button combo, and my phone flashes through Bootloader to give the the hard reset menu. It flashes that screen just long enough to see that my phone has 1.90Olinex as the SPL. So, I think I may be screwed, unless someone here can help.
My wife is very . . . upset . . . about this, and is worried that we'll have to spend money because of my continuous "tinkering" with my phone.
Any help anyone can offer is greatly appreciated.
I know this is my own stupid fault, and I should've known better, but it would be nice to get confirmation from the experts here that I'm just going to have to chalk one up in the "L" column at this point.
Click to expand...
Click to collapse
Damn I'm sorry to hear about your issue and i feel for ya because I did some stupid **** myself a lil' while back if you remember. Your advice to reflash the oem rom worked for me 100%. Have you tried hard resetting and then trying to get into bootloader mode?
AllTheWay said:
What radio did you try and flash.
Hopefully it wasn't the new Rhodium radio? Or a Rose radio?
Click to expand...
Click to collapse
Ok, I'll tell you . . . it wasn't a Rose radio (I know P1Tater bricked his phone that way) . . . but I figured, the Rhodium, its got the same hardware, right? I mean, T-Mobile is a GSM carrier . . . If I patch it for Raph, it may work . . . even though the radio number is so much different . . . I should still be able to get into Bootloader if it doesn't work, because I'm HardSPL'ed . . .
But no. I can't get into Bootloader. Believe me, I've tried. Every time I try, the phone just goes black. And I have a nice stock AT&T ROM on my Storage Card ready to flash, if only I could get it onto the phone.
I tried plugging into the computer, but it won't recognize the phone at all.
I wish it was REALLY bricked, but the fact that I can still hard reset it is very disappointing.
Captain_Throwback said:
Ok, I'll tell you . . . it wasn't a Rose radio (I know P1Tater bricked his phone that way) . . . but I figured, the Rhodium, its got the same hardware, right? I mean, T-Mobile is a GSM carrier . . . If I patch it for Raph, it may work . . . even though the radio number is so much different . . . I should still be able to get into Bootloader if it doesn't work, because I'm HardSPL'ed . . .
But no. I can't get into Bootloader. Believe me, I've tried. Every time I try, the phone just goes black. And I have a nice stock AT&T ROM on my Storage Card ready to flash, if only I could get it onto the phone.
I tried plugging into the computer, but it won't recognize the phone at all.
I wish it was REALLY bricked, but the fact that I can still hard reset it is very disappointing.
Click to expand...
Click to collapse
This happened to me (sort of.) I flashed a diamond radio to my fuze... without security unlocking it first. Symptom wise, Exact same thing happened. I was able to (after days of tinkering) get it into bootloader from the hard reset screen. I just kept pressing the Hard rest sequence over and over while connected to USB. I noticed, one time, I got the USB at the bottom. Don't know how, don't know why, it just happened, I was then able to flash the Stock Cing ROM. Wierd stuff, But lucky. Hope you get it back on board. Is it insured? Because it would really suck if someone stole your bricked fuze.
Intertrochanterica said:
This happened to me (sort of.) I flashed a diamond radio to my fuze... without security unlocking it first. Symptom wise, Exact same thing happened. I was able to (after days of tinkering) get it into bootloader from the hard reset screen. I just kept pressing the Hard rest sequence over and over while connected to USB. I noticed, one time, I got the USB at the bottom. Don't know how, don't know why, it just happened, I was then able to flash the Stock Cing ROM. Wierd stuff, But lucky. Hope you get it back on board. Is it insured? Because it would really suck if someone stole your bricked fuze.
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Click to collapse
It is insured, and paying $125 is better than having to buy a brand new phone, but if I can avoid spending money, my wife would be much happier .
I can hard reset just fine . . . if only the phone would stay on the bootloader screen when doing that . . . but it doesn't. I assume the bootloader has been corrupted, which is why the phone blacks out when trying to enter bootloader mode. I'll keep trying, I guess. I can't make it any worse. Actually, if I could, I'd be better off, so that way they can't find out my phone is Hard-SPL'ed.
Captain_Throwback said:
I can hard reset just fine . . . if only the phone would stay on the bootloader screen when doing that . . . but it doesn't. I assume the bootloader has been corrupted, which is why the phone blacks out when trying to enter bootloader mode. I'll keep trying, I guess. I can't make it any worse. Actually, if I could, I'd be better off, so that way they can't find out my phone is Hard-SPL'ed.
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Click to collapse
Try plugging it into a car battery, or something like that, and fry the sucker. That's my only piece of advice.
Captain_Throwback said:
I can't make it any worse. Actually, if I could, I'd be better off, so that way they can't find out my phone is Hard-SPL'ed.
Click to expand...
Click to collapse
You could make it worse if you get the white sticker wet and make it turn pink, but that would be very bad for you.
You are at the point to where you cant move beyond your current predicament in wither way. Im afraid I see no other alternative than to pay the $125.
Maybe you could sell your Fuze on Ebay for 125 to cover your insurance cost and you could make a notation on the Ebay site saying something like 'PARTIALLY USED FUZE' like that Carfax commercial does.
update
My phone is still bricked, but I'm taking it to a repair shop after work, where I'll find out whether I'll be getting a free warranty replacement, or paying $125 for an insurance replacement. At least I've been able to successfully determine that a Rhodium radio cannot be flashed to a Raphael. So no one else has to try it .
Keep us updated dude. Also, if you slip the guy $50 he may do the free warranty replacement for you... it might save you $75 and you wont have to use up one of your insurance claims.
Captain_Throwback said:
My phone is still bricked, but I'm taking it to a repair shop after work, where I'll find out whether I'll be getting a free warranty replacement, or paying $125 for an insurance replacement. At least I've been able to successfully determine that a Rhodium radio cannot be flashed to a Raphael. So no one else has to try it .
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Click to collapse
Crap, sorry to hear that. HAAH, just walk into the ATT store and say," I tried turning the phone on and this is what happened." And that you have never heard of XDA forums, roms, and though a radio was only for people in trucks or that wear camo.
iceman4357 said:
Crap, sorry to hear that. HAAH, just walk into the ATT store and say," I tried turning the phone on and this is what happened." And that you have never heard of XDA forums, roms, and though a radio was only for people in trucks or that wear camo.
Click to expand...
Click to collapse
That might work, if I hadn't bought the phone from my best friend, who just happens to manage an AT&T store. He actually knows that I had a custom ROM on my phone, and called ahead to the repair shop to let them know I was coming, and he said hopefully they won't notice the SPL in my bootloader if they try and hard reset it. So it is possible they'll just give the phone a cursory look to make sure its really not working, and then go ahead with a warranty replacement. I'll be sure to let everyone know what happens. In the meantime, the word of the day is "dumbass", LOL.
Farmer Ted said:
Try plugging it into a car battery, or something like that, and fry the sucker. That's my only piece of advice.
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Click to collapse
That's what I would do.
Captain_Throwback said:
My phone is still bricked, but I'm taking it to a repair shop after work, where I'll find out whether I'll be getting a free warranty replacement, or paying $125 for an insurance replacement. At least I've been able to successfully determine that a Rhodium radio cannot be flashed to a Raphael. So no one else has to try it .
Click to expand...
Click to collapse
Honestly I would not take it to the repair shop.
Here is what I would do. Call the warranty replacement department at AT&T. 1-800-801-1101. Tell them that you woke up and now your phone won't turn on. Once you go through all the steps they have to do to fix it, then they will ship you a replacement Fuze right away. The refurbished Fuze will have everything except for a battery and a back cover. Typically when I did this I received a new one the next day that I called.
Now take your battery out of your phone and your SIM card and microSD card. Put your phone in the microwave for 2 seconds. Walla. Now it's bricked and AT&T will have no way to tell if you have HardSPL or a cooked ROM on your phone. Trust me. It will work.
When you get your new phone just send the phone back in packing material that they provide to you and you won't have to spend any money to get a new phone or spend money to fix a phone.
Just do what I told you about. I promise it will work. Just trust me. I've done it before and it worked like a charm. No worries. Trust me, I'm not trying to lead you down the wrong path. I'm trying to get you a replacement just like I got when I bricked my last fuze trying out different radios. And use the phone number that AllTheWay posted just above me once you do what I told you.
P1Tater said:
Just do what I told you about. I promise it will work. Just trust me. I've done it before and it worked like a charm. No worries. Trust me, I'm not trying to lead you down the wrong path. I'm trying to get you a replacement just like I got when I bricked my last fuze trying out different radios. And use the phone number that AllTheWay posted just above me once you do what I told you.
Click to expand...
Click to collapse
I'm curious what it is you told him, in case i'm in a similar position at any point !!
Lemme kno please here or PM is cool!
Thx
JFlitt
AllTheWay said:
That's what I would do.
Honestly I would not take it to the repair shop.
Here is what I would do. Call the warranty replacement department at AT&T. 1-800-801-1101. Tell them that you woke up and now your phone won't turn on. Once you go through all the steps they have to do to fix it, then they will ship you a replacement Fuze right away. The refurbished Fuze will have everything except for a battery and a back cover. Typically when I did this I received a new one the next day that I called.
Now take your battery out of your phone and your SIM card and microSD card. Put your phone in the microwave for 2 seconds. Walla. Now it's bricked and AT&T will have no way to tell if you have HardSPL or a cooked ROM on your phone. Trust me. It will work.
When you get your new phone just send the phone back in packing material that they provide to you and you won't have to spend any money to get a new phone or spend money to fix a phone.
Click to expand...
Click to collapse
Agree with this. If your friend works at the store and knows what you have done, I wouldnt go there. Call the number, fry the damn phone and get a new one. We need you back on your feet to help solve ROM issues my friend.
Ok guys, yes...I'm a noob...
I did a master reset on the phone and now I get nothing...
It won't turn on unless I plug it in to the charger.
When it does turn on, all I get is a few vibrations, and
the icons at the bottom light up.
I can get windows to see the two "drives" of the phone,
but they are empty (have 0 bytes if you right click and check properties. If you left click, it says please insert disc).
I've tried a new battery and my battery turns another phone on...
I've also tried two cables and two PCs.
It hasn't been rooted or messed with, the battery died and I went to charge
it and nothing...I left it on charge overnight and at least see a bit life.
Any ideas, or should I just send it on to HTC??
So that others have a better idea... can you get into hboot or fastboot?
try a nwe battery
xboarder56 said:
try a nwe battery
Click to expand...
Click to collapse
he said he already tried a new charged battery, so it can't be that. I'm thinking his phone's OS might be gone so he should probably installed a RUU or something.
In the dark...
Can't see anything come up on screen...
no idea what mode it's in, hboot, fastboot or anything ??!?!!
Think it might be possible to install just a stock (Tmobile) RUU?? If so, how ?????
karaokekarnival said:
Can't see anything come up on screen...
no idea what mode it's in, hboot, fastboot or anything ??!?!!
Think it might be possible to install just a stock (Tmobile) RUU?? If so, how ?????
Click to expand...
Click to collapse
if you can't get into hboot/fastboot (totally forgot which, basically same thing) then you can't do the RUU
Hmmm, OK
Do you think there is anything that I can do to get it running ??
And where do I find the thanks button ???
karaokekarnival said:
Do you think there is anything that I can do to get it running ??
And where do If ind the thanks button ???
Click to expand...
Click to collapse
if you rooted and custom recovery you could but right now you out of luck you gonna have to return
Duh, I found the thanks button !!!
I was afraid of that...guess I'll ship it off Monday. If anyone knows a way before then, let me know...can't hurt to try, eh ??
karaokekarnival said:
Duh, I found the thanks button !!!
I was afraid of that...guess I'll ship it off Monday. If anyone knows a way before then, let me know...can't hurt to try, eh ??
Click to expand...
Click to collapse
There isn't a way if your phone isn't detected or you can't get into hboot. Meaning you have no control over your phone to do anything.
Anyways, for htc warranty exchanges that is done with tmobile... they usually send you the phone first and then you send one back in return. Unless your policy is different. So i suggest you calling them immediately.
Update
I can go into control panel and "see" the phone listed in device manager under portable devices as "F" and "G". Click properties and they are found as HTC devices. Does this mean I can do anything to it? I just want my phone back working as fast as I can. Sending it in will take a while. I bought this phone for the camera. We have a 1 yr old and don't wanna miss the Christmas pics...
karaokekarnival said:
I can go into control panel and "see" the phone listed in device manager under portable devices as "F" and "G". Click properties and they are found as HTC devices. Does this mean I can do anything to it? I just want my phone back working as fast as I can. Sending it in will take a while. I bought this phone for the camera. We have a 1 yr old and don't wanna miss the Christmas pics...
Click to expand...
Click to collapse
are you on tmobile? they usually send within 2 days, their distribution center is in texas or something. I usually get it next day.
You said your screen doesn't turn on or doesn't show anything. It's gonna be hard to determine what you're doing even if you can run ADB to put it in oem fastboot and to flash a RUU that way. But it sounds like your display might be a problem too then. It'll be quicker to do an exchange. If you call in today, they'll probably ship it on monday and you'll get it wednesday latest. unless you have tmobile insurance plan. it should be next day and you'll get it tuesday.
Thanks
Well that might work for me then...can't hurt to give it a try.
Thanks a bunch for letting me know !!!
No problem, I had my fair share dealing with tmobile exchanges lol.
If you purchased directly from tmobile it should be very easy to do an exchange because your warranty is verified.
If you bought it off craigslist/ebay. sometimes the previous users used a different carriers that makes the warranty no longer verified. HOWEVER many customer reps will still try to process the exchange (you can determine by their upbeat personalities lol).
If you run into someone who won't do it, just call again and talk to another rep. Most of the time they will push it through because it's still a newly released phone.
Have you already contacted T-Mobile support? You'll have to talk to them anyway before they agree to replace your phone.
The reason I am asking this is because there might be an unpublished backdoor way to restore your device if your device is not completely (hardware-wise) dead. For example, Dell Streak has a complete firmware image on its internal SD card and you needed to somehow trigger an IPL routine to restore the device to its original condition.
I haven't heard of anything similar on HTC devices yet, but hey, it's just a thought. And if there actually is a way, and you are the first one to post it here, you'll be a hero!
ringochan said:
Have you already contacted T-Mobile support? You'll have to talk to them anyway before they agree to replace your phone.
The reason I am asking this is because there might be an unpublished backdoor way to restore your device if your device is not completely (hardware-wise) dead. For example, Dell Streak has a complete firmware image on its internal SD card and you needed to somehow trigger an IPL routine to restore the device to its original condition.
I haven't heard of anything similar on HTC devices yet, but hey, it's just a thought. And if there actually is a way, and you are the first one to post it here, you'll be a hero!
Click to expand...
Click to collapse
yeah we normally just flash a RUU, but you can't even see the screen, so we can't even be certain that we're in the correct modes to be flashing and stuff. because we require to ADB it to restart in fastboot, but we can't even see if its going to fastboot. or if it already is in fastboot to begin with, so we're not certain which commands to run with the screen being off. Well you can always try commands and it should only work in certain modes, but do you really want to do it blindly? I would rather just exchange the thing.
Not afraid to try....
Well, I can't use it as it is...exchange is a hassle even in 2-3 days. Can't do anything until tomorrow anyway. I was thinking today, I've heard they can port Android to iPhone...there's no fastboot there, is there ??? Soooooo, if it's turning on, I should be able to do something...I want my phone back !!!
Edit: I misunderstood the issue
Sent from my HTC Ruby using xda premium
Please share....
Snargaflab, please share, it might help me or others to think !!
Flashing green light ???
It is now turning on and has a flashing green light, does that mean anything??
So today as I was preparing to flash the latest AOKP rom at 90% battery, I accidentally hit reboot to bootloader instead of recovery. No problem, i hit reboot. The screen turned black and a minute later it was still black, so I removed the battery. Nothing turned it on, couldn't access the bootloader and the charging light wouldn't even go on.
That was odd, so i thought maybe it was just still in bootloader mode. I gained access to ADB and it doesn't see the device at all (yes i tried the method explained because of the CWM problem, I also do not have CWM and have had a battery die before and it was able to charge fine) I also tried fastboot and it just sits at "waiting for device"
I called up Verizon support figuring it was the battery and they said i could test it at a store. The rep didn't think it was the battery, but when he tested it said 3/3 times it was increment, so it was bad. Then when he tried a regular battery it didn't work either, so he said the phone was bad.
Now, i called support and they are sending me a new phone and i am going to exchange my extended battery for a good one tomorrow. The thing is the lady on the phone said that as long as there were no hardware defects or unauthorized software than there wouldn't be any charge but if there was then it would be a $200 charge added onto the bill. A $200 charge would be pretty bad.
I would never return my phone if i messed it up actually doing something to the phone but here it didn't... at least not in any way I can think of. I am worried about the charge though. I know they usually don't check them but I had the Juopunut bear h-boot and neo's ICS installed. I am not even sure if it's recoverable at all because from everything i tried it definitely wasn't.
Am i just being silly here?
If they can't even boot the phone, then there is no way that they can tell it was hacked.
Sounds like the only way they'll get the phone booting is to do the manufacturer RUU thing with their special tools, so I'd say you're in the clear.
I've sent a phone back that was S-OFF running CM9. If they check before they JTAG it, I've seen no evidence of it.
I had heard before many times that they never checked, but i was extremely surprised whenever she said that. I wanted to ask some of you guys your opinion as well. I doubt it's recoverable without a full sbf as well, so i should be fine. Thanks!
Reaper0294 said:
I had heard before many times that they never checked, but i was extremely surprised whenever she said that. I wanted to ask some of you guys your opinion as well. I doubt it's recoverable without a full sbf as well, so i should be fine. Thanks!
Click to expand...
Click to collapse
I had to send mine back for a screen hardware issue. I was still s- on with the bootloader saying relocked and I did not get hit with that charge. As stated before I have heard of people sending back their phones with different ROMs without issue. Good luck
Sent from my Rezound using xda app-developers app
I've returned multiple devices saying relocked in the bootloader. I think Verizon simply doesn't care to be honest.. Hell I've even gotten a replacement phone that was rooted and running custom software. Shows you how muc hattention they pay to the devices they recieve and send out. Hell I've gotten replacements with screen protectors still on them and big ass gashes/scratches on the screen. 100 point inspection my ass.
Same here; my first Rezound was S-OFF, bootloader unlocked when the USB port failed (the unit would charge but couldn't connect to PC). I just factory reset it and sent it back. The folks who refurbish the phones don't even turn 'em on, and if they did, they probably wouldn't know what they were looking at. The things are bulk reflashed, if the motherboards are even retained at all.
Hi, uh I started another thread on making sure things got backed up. Which I did properly and everything was good. So today I haven't done anythign and was waiting for the new slim rom to make it's debute hopefully this week sometime as that is the one that appeals to me the most. Anyways, today my phone just got super hot, far hotter than before and it decided to die on me...I think. it shut off and I haven't been able to turn it on. Could this be a side effect of installing twrp/unlocking the bootloader/rooting? Or would it be a defective unit? One concern I had was getting a defective unit so i waited out my 30 days before even considering doing all this. So yea my 30 days from att is up. Would there possibly be a way to get a new phone from att or does anyone have any tricks on getting it back online? I personally think it was an overheating issue, but my phone is now cooled down.
So i went to the att store and of course they won't do anything. They told me to call some number they gave me. If I return it will they know it was boot unlocked and rooted? I can't turn it on at all. Using a power source or connecting to my computer nor my car charger...
blamster said:
Hi, uh I started another thread on making sure things got backed up. Which I did properly and everything was good. So today I haven't done anythign and was waiting for the new slim rom to make it's debute hopefully this week sometime as that is the one that appeals to me the most. Anyways, today my phone just got super hot, far hotter than before and it decided to die on me...I think. it shut off and I haven't been able to turn it on. Could this be a side effect of installing twrp/unlocking the bootloader/rooting? Or would it be a defective unit? One concern I had was getting a defective unit so i waited out my 30 days before even considering doing all this. So yea my 30 days from att is up. Would there possibly be a way to get a new phone from att or does anyone have any tricks on getting it back online? I personally think it was an overheating issue, but my phone is now cooled down.
So i went to the att store and of course they won't do anything. They told me to call some number they gave me. If I return it will they know it was boot unlocked and rooted? I can't turn it on at all. Using a power source or connecting to my computer nor my car charger...
Click to expand...
Click to collapse
Ok, so, im not sure if by return you mean, return for an exchange or simply a return as ATT will probably only send you a reman unit for yours and not allow an actual return. If you havent called them yet, i would recommend it. I have dealt with them many times in the past and one thing that has always shocked me is that they never have asked me about, or even commented on, how rooting or unlocking prevents them from exchanging it. Even during the disclaimer, they have never once said that if the device has been modified they wont allow the exchange.
I say all of this because should they not mention anything like that, and you send it back, im fairly sure you can claim you didnt know and werent told, and they will take care of it. Also, i say this because i personally sent back 3 bricked GS2s and an lg nitro as defective and got my reman units and every single one of them were rooted and such. So, i would feel safe. As long as they dont ask, and you dont lie to them, then there shouldnt be an issue. I wouldnt lie to them, i just dont mention it. AGAIN DO NOT lie to them or attempt to decieve them, i would never encourage that, but if its something they dont ask about, then, it, in my opinion, is not something that they are too concerned with.
cloudraker said:
Ok, so, im not sure if by return you mean, return for an exchange or simply a return as ATT will probably only send you a reman unit for yours and not allow an actual return. If you havent called them yet, i would recommend it. I have dealt with them many times in the past and one thing that has always shocked me is that they never have asked me about, or even commented on, how rooting or unlocking prevents them from exchanging it. Even during the disclaimer, they have never once said that if the device has been modified they wont allow the exchange.
I say all of this because should they not mention anything like that, and you send it back, im fairly sure you can claim you didnt know and werent told, and they will take care of it. Also, i say this because i personally sent back 3 bricked GS2s and an lg nitro as defective and got my reman units and every single one of them were rooted and such. So, i would feel safe. As long as they dont ask, and you dont lie to them, then there shouldnt be an issue. I wouldnt lie to them, i just dont mention it. AGAIN DO NOT lie to them or attempt to decieve them, i would never encourage that, but if its something they dont ask about, then, it, in my opinion, is not something that they are too concerned with.
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Okay, thanks for the response. Sorry I was in a bit of a panic when I wrote that. But I have called ATT and they didn't ask me or mention in any disclaimer that if it's rooted or unlocked it won't qualify. I didn't mention it and so that does make me feel a lot better. Hasn't been physically damaged or come in contact with water so i'm pretty sure I'm safe. Thanks again.
blamster said:
Okay, thanks for the response. Sorry I was in a bit of a panic when I wrote that. But I have called ATT and they didn't ask me or mention in any disclaimer that if it's rooted or unlocked it won't qualify. I didn't mention it and so that does make me feel a lot better. Hasn't been physically damaged or come in contact with water so i'm pretty sure I'm safe. Thanks again.
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They may or may not check when you return the phone. I returned my S3 a few months ago in exchange for a different phone but I forgot to unroot it and uninstall Superuser. The representative at AT&T didn't even turn the phone on. I didn't have anything to hide though, if they told me I couldn't return it because it was rooted then I would have sold it and purchased something else. I think the manufacturer is the one to worry about with these things. LG would definitely know if it were unlocked and they would be able to determine if rooting and unlocking the phone caused the problems you described.
johnbyebye said:
They may or may not check when you return the phone. I returned my S3 a few months ago in exchange for a different phone but I forgot to unroot it and uninstall Superuser. The representative at AT&T didn't even turn the phone on. I didn't have anything to hide though, if they told me I couldn't return it because it was rooted then I would have sold it and purchased something else. I think the manufacturer is the one to worry about with these things. LG would definitely know if it were unlocked and they would be able to determine if rooting and unlocking the phone caused the problems you described.
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Well if they can turn it on I will gladly take it back due to them not accepting. I couldn't turn it on by anymeans, even plugging it in there is no lights to signifying it is receiving power. But i heard this phone had overheating issues in the first wave (or two) so it's probably for the best to get a new one. They are currently mailing me a new one and so I should receive it next week sometime hopefully.
blamster said:
Well if they can turn it on I will gladly take it back due to them not accepting. I couldn't turn it on by anymeans, even plugging it in there is no lights to signifying it is receiving power. But i heard this phone had overheating issues in the first wave (or two) so it's probably for the best to get a new one. They are currently mailing me a new one and so I should receive it next week sometime hopefully.
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Sounds like everything worked out.
im in the same boat as you... completely dead phone. But I did open it to see of the battery pull would work. Do you think that theyll check and refuse my warranty because I opened it? the phone on the outside is NEW. Btw do you have a contract/account with ATT? I bought mine off ebay and used it on tmo...
I have the exact same problem! Totally dead phone that the charging light won't even turn on for. Unfortunately there is a small crack in the bottom left of the phone that was caused months prior so ATT wont give me a new one...
send it for repairs! I had rooted and unlocked mine so ATT didnt cover my warranty, but I only paid 50 bucks for the repairs and now I have my phone back!
Verizon ran a special last night, LG G2 for free. I have been pining over this phone since getting one in my hands in the store, was just impressed. My Rezound has been the longest phone I've owned, but it's time is done. Late Nov 2011 until now.......an impressive stretch. But it's developed some issues recently that make me believe it's a goner. So the new white G2 is ordered and will be picked up tomorrow.
As for my rezound......if anyone is reading this......here's the issues it's developed, mainly after a particularly hard fall about two weeks ago. It was initially fine, but about 3-4 days later, it started boot looping out of nowhere. If I replace the battery it's hit or miss if it does it or not now. If it does, it could be 1-2 times, it could take over 10 minutes to get into the OS. Then in my car last week, I turned on Bluetooth (Chrysler Pacifica, has that Uconnect through the stereo) but it never fully turned on. Then two days ago the wifi quit picking up ANYTHING even though it says it's on. Now I notice the speaker (both headset and external) have gone very crackly.
I'm doubting it's software related, I think it's just been dropped one too many times. I'm going to try to reflash a stock kernel and factory ruu to set it back to stock (it's S-On, unlocked bootloader) and see how things work, but what are your guys opinion on whether or not that's worth my time?
Fastbird said:
Verizon ran a special last night, LG G2 for free. I have been pining over this phone since getting one in my hands in the store, was just impressed. My Rezound has been the longest phone I've owned, but it's time is done. Late Nov 2011 until now.......an impressive stretch. But it's developed some issues recently that make me believe it's a goner. So the new white G2 is ordered and will be picked up tomorrow.
As for my rezound......if anyone is reading this......here's the issues it's developed, mainly after a particularly hard fall about two weeks ago. It was initially fine, but about 3-4 days later, it started boot looping out of nowhere. If I replace the battery it's hit or miss if it does it or not now. If it does, it could be 1-2 times, it could take over 10 minutes to get into the OS. Then in my car last week, I turned on Bluetooth (Chrysler Pacifica, has that Uconnect through the stereo) but it never fully turned on. Then two days ago the wifi quit picking up ANYTHING even though it says it's on. Now I notice the speaker (both headset and external) have gone very crackly.
I'm doubting it's software related, I think it's just been dropped one too many times. I'm going to try to reflash a stock kernel and factory ruu to set it back to stock (it's S-On, unlocked bootloader) and see how things work, but what are your guys opinion on whether or not that's worth my time?
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Are they discounting the full price on it too? I need to keep my unlimited.
As for the phone, what would you intend to do with it? They aren't worth much to sell, specially if it's damaged, if the screen is good, someone might take it off your hands for parts.
mjones73 said:
Are they discounting the full price on it too? I need to keep my unlimited.
As for the phone, what would you intend to do with it? They aren't worth much to sell, specially if it's damaged, if the screen is good, someone might take it off your hands for parts.
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I don't know yet. I think I've still got my OG Droid hiding somewhere too.
I'm going to wipe it all and do a full factory ruu reflash and see if that doesn't help things out. I want to swap the outer bezel out because I closed my toolbox on it and ended up with a nice dent in the black chrome bezel. The LCD is fine, but I don't know about the digitizer considering the soft keys are really REALLY slow to respond anymore. I was thinking of rebuilding it for the fun and then I don't know. By rebuild I mean new circuit board because I think mine is the root of the issue. Won't know until after a factory reset, but the crackly speakers doesn't give me high hopes.
I really loved this phone. My biggest complaint was always the horrendous battery life. I have three batteries and could easily kill them all in a day with it. Guess I'm not done tinkering with it yet.
Hmmm.....looks like it may be getting sold for parts. It was bootlooping again tonight after I deactivated it and officially went full time to the G2. So I went into recovery (Amon Ra) and wiped everything, and did a recovery of a backup of Clean Rom that I'd done immediately after in install and setup back in July of 2012. And it's still boot looping. I get into the phone for just a few seconds, the SD card stuff tried to load, but neither Wifi or Bluetooth turn on. My guess is that the last couple of hard drops it took did the mainboard in. Good news is that I just pulled the Zagg InvisibleShield and the screen itself is freaking immaculate.
So I'm thinking one of two things. I could invest about $70 for a mainboard and a new outer bezel, see if that fixes it, and keep it as a spare phone. Or, just sell it as parts. I'm leaning towards a mainboard and bezel and just holding on to it, but I gotta say that I need to know if this is truly a mainboard issue or not.
Fastbird said:
Hmmm.....looks like it may be getting sold for parts. It was bootlooping again tonight after I deactivated it and officially went full time to the G2. So I went into recovery (Amon Ra) and wiped everything, and did a recovery of a backup of Clean Rom that I'd done immediately after in install and setup back in July of 2012. And it's still boot looping. I get into the phone for just a few seconds, the SD card stuff tried to load, but neither Wifi or Bluetooth turn on. My guess is that the last couple of hard drops it took did the mainboard in. Good news is that I just pulled the Zagg InvisibleShield and the screen itself is freaking immaculate.
So I'm thinking one of two things. I could invest about $70 for a mainboard and a new outer bezel, see if that fixes it, and keep it as a spare phone. Or, just sell it as parts. I'm leaning towards a mainboard and bezel and just holding on to it, but I gotta say that I need to know if this is truly a mainboard issue or not.
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if after a full clean flash or even full factory restore you still have issues id lean towards hardware issues myself...and i hear you on battery life...i too have 3 batteries and the phone will die by the end of the day with it....i sold my daily rez for a different android but i still have my developer rez...which has been lately used for just that
I also just retire the rebound for similar reasons. I went with the note 3. Just picked it up yesterday. I was going to get the moto x to keep unlimited but was able to keep it with the N3.
I liking it so far. Not reboots or freezes. I think that is what finally got me. For the last few months, I could not get the red to run smoothly on any roms dating back to bean stock and maybe before. Gummy had worked great but for blacks screens that also happen on kitkat. I'm still keeping the red for roms as I am not going to root the N3.
Sent from my SM-N900V using Tapatalk
REV3NT3CH said:
if after a full clean flash or even full factory restore you still have issues id lean towards hardware issues myself...and i hear you on battery life...i too have 3 batteries and the phone will die by the end of the day with it....i sold my daily rez for a different android but i still have my developer rez...which has been lately used for just that
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Yeah, the nandroid restore I did was, I think, CleanRom 1.4. But it was a totally clean install as I had installed it, set it up, and backed it up immediately. And it still just boots, gets into the UI, and about 30 seconds later reboots. I can't even get USB Debugging disabled so I can use Fastboot to relock the bootloader and flash an RUU.
I guess once my taxes come back in that I'll get a new logic board since ALL the modules seem to come with it (wifi, BT, etc) and get a new centerboard/outer bezel combo. Cost me about $70, but if I can get it up and running it'll be a nice backup phone. If anything, something to tinker with, lol.
Holy crap. I left it sit all night, and just turned it on and it booted! However, I try to turn Wifi on, and it just sits at "Turning Wi-Fi on......" so looks like wifi is definitely buggered. As it bluetooth.....same thing.
Just went into Settings and under Wi-Fi is says Error. Yep.....that's fubar.
It's SlimRom 1.6, just checked.
But the good news is that I now have USB Debugging enabled, so I can use Fastboot and relock and put a factory RUU on it. One last try, lol.
Fastbird, I had bought a used Rezound for my daughter over Christmas and when we tried it the wifi said the same thing as you stated, "turning on wifi". It would stay like that forever. I then went and put on ViperRez rom and then the wifi was fine. Not saying this will work for you as well but just a thought I had when I saw your problem. Good luck, hope it all works out for you.
Bryon
Fastbird said:
Yeah, the nandroid restore I did was, I think, CleanRom 1.4. But it was a totally clean install as I had installed it, set it up, and backed it up immediately. And it still just boots, gets into the UI, and about 30 seconds later reboots. I can't even get USB Debugging disabled so I can use Fastboot to relock the bootloader and flash an RUU.
I guess once my taxes come back in that I'll get a new logic board since ALL the modules seem to come with it (wifi, BT, etc) and get a new centerboard/outer bezel combo. Cost me about $70, but if I can get it up and running it'll be a nice backup phone. If anything, something to tinker with, lol.
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you dont need to worry about usb debugging for an ruu....just boot to hboot and select fastboot and plug it in.....in my downgrade upgrade guide it will show all you need to do....the only thing you have to worry about with that is gaining s-off...an ruu wipes and reinstalls android completely...so any setting you set in rom will be wiped anyway....if wifi and all that still fails than it shows that the CleanRom is your issue....although downgrading and using the ruu.exe files require a locked bootloader and to be s-off
Also, the "turning WiFi on" issue, if it just stays like that, is usually an issue of a kernel/module mismatch... Remember when flashing a ROM or restoring a Nandroid when S-On you must flash the boot.img manually.
Sent from my Nexus 4 using Tapatalk
REV3NT3CH said:
you dont need to worry about usb debugging for an ruu....just boot to hboot and select fastboot and plug it in.....in my downgrade upgrade guide it will show all you need to do....the only thing you have to worry about with that is gaining s-off...an ruu wipes and reinstalls android completely...so any setting you set in rom will be wiped anyway....if wifi and all that still fails than it shows that the CleanRom is your issue....although downgrading and using the ruu.exe files require a locked bootloader and to be s-off
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Now....I thought you had to be S-ON to run the RUU file? That crap-can's that idea then. I'm not S-Off. CleanRom isn't the issue. I ran a later version of it for 1.5 years, and the version I tried the restore from was 100% functional for me too. I don't think I'm going to bother flashing the phone as it sits because of the hardware issues. I'm just going to wait until I get a new logic board and then probably S-Off and play with flashing until I find something I like to sit on as a backup. The Screen is just too pretty for me to part with, lol.
Fastbird said:
Now....I thought you had to be S-ON to run the RUU file? That crap-can's that idea then. I'm not S-Off. CleanRom isn't the issue. I ran a later version of it for 1.5 years, and the version I tried the restore from was 100% functional for me too. I don't think I'm going to bother flashing the phone as it sits because of the hardware issues. I'm just going to wait until I get a new logic board and then probably S-Off and play with flashing until I find something I like to sit on as a backup. The Screen is just too pretty for me to part with, lol.
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all ruu.exe files and ota.zips require s-off for downgrading..... ie. say your on an older version like 3.14.605.12 you can be s-on and upgrade to higher if im not mistaken...going s-off and redoing the whole phone from first to finish on ruu and ota's would be your last chance for that board without having to spend cash....and no offense you can probably get a used perfectly working rezound alot cheaper than 70 as well...is there any chance you deleted the wrong system files....only factory ruu will it restore original files...some deletions can cause these issues as well
The getting stuck turning Wifi on started BEFORE I tried a restore.
Shouldn't be a kernel mismatch because I used the same kernel for the nandroid CleamRom 1.6 and the other version of CleanRom I was running (I believe 1.7).
Only wiped Data, Cache, and dalvik cache. Several times for each.
The phone is acting EXACTLY like it was prior to the nandroid restore which is why I'm so sure it's a hardware issue. And I do mean exactly. 85% of the time after rebooting it boot loops for a random amount of time. Once booted in it's fine, save for Wifi and Bluetooth not working.
I understand I could get a replacement phone for cheaper to slightly more than te $70, but that's not the point. I like to tinker. I learn by doing. Gives me something to do.
Ok, relocked and trying to upgrade to a higher RUU which by what I read is acceptable. I flashed one of the earliest ICS firmware's and rom's, and the last RUU I could find was about 3 months later so I'm hoping it's good.f
*Edit* RUU took, trying to boot, but it's boot looping like normal. I think it's safe to say hardware is jacked at this point. It's getting into the UI then dying again, just like before.
Nappyloxs said:
I also just retire the rebound for similar reasons. I went with the note 3. Just picked it up yesterday. I was going to get the moto x to keep unlimited but was able to keep it with the N3.
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How were you able to keep unlimited? My contract is over with my Rezound and I want to purchase a Galaxy S4. The best Verizon would offer me to give up my unlimited data is 6gb of data for $30.
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