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I've seen this twice today. Look at my phone and I don't have service, shows no SIM card. A reboot fixes it, tried pulling the SIM and putting it back in, didn't work. Anyone else see this?
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bwhite757 said:
I've seen this twice today. Look at my phone and I don't have service, shows no SIM card. A reboot fixes it, tried pulling the SIM and putting it back in, didn't work. Anyone else see this?
Sent from my HTC6435LVW using Tapatalk 2
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This happened to me 2 times yesterday has not happend yet and cannot get it to happen
How did you get the toggles in the notifications drop down? Pretty cool!
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Just happened to me again....
As far as the toggles it's the app widgetsoid...
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I've had my phone three days. Just noticed today when my son called another phone cause he could not reach Me.
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Could be a defective sim card. I think most carriers replace them for free.
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Well, just an update. Took it to the VZW store this morning as I had a message on the lock screen "PUK locked, contact customer support". They replaced the SIM card at the store, and away I went. About an hour later, bam, no SIM card error again. Took it back to the store and they replaced the device and got yet another SIM card with that phone. Been 4 hours now with no problems. Hopefully all is good now...
I had the exact same problem and after a SIM card swap I've not seen any issues.
BC
I've been having no SIM card error also, I just put it in and out of airplane mode to reset
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I've had this happen to me twice as well. Yesterday around 4pm and Today at about 12pm. I pulled out the SIM and restarted the phone, hasn't happend since.
bwhite757 said:
I've seen this twice today. Look at my phone and I don't have service, shows no SIM card. A reboot fixes it, tried pulling the SIM and putting it back in, didn't work. Anyone else see this?
Sent from my HTC6435LVW using Tapatalk 2
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Exact same thing happened to me for the first time today. Missed several phone calls because of it. They didn't even go to my voicemail; callers got a message that I couldn't be located. Had to reboot phone to get service.
Sent from a Droid DNA using the xda app.
Ugh... NOOOOOOO!!! My 2nd DNA almost made it a week. Got the "No SIM card" error again today.... WTF?! I'm hoping this is just a software issue that will be resolved soon.. **Fingers Crossed* no PUK error yet...
Mine just did it for the first time (got it 2 days ago). Restarted it to fix. Hoping that it doesn't happen again... fingers crossed!
bwhite757 said:
Ugh... NOOOOOOO!!! My 2nd DNA almost made it a week. Got the "No SIM card" error again today.... WTF?! I'm hoping this is just a software issue that will be resolved soon.. **Fingers Crossed* no PUK error yet...
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Well, I guess that means your first one didn't make it a week either, considering the release date was less than 10 days ago.
I had the SIM Card error happen to me again yesterday morning, also. Unfortunately, I don't think keeping this phone is in my foreseeable future. To be quite honest, to the naked eye, I really can't see a visable difference between this phones screen, and the S3's screen anyways. Even the Maxx HD for that matter. Next, because of the lack of an external SD card, and capped off with an unremovable battery, these basic features that are lacking have sold me on a pass of the DNA. Yesterday, I was on the road, and my battery died around 6PM (~10 hours). Usually, I could swap a battery at this time and keep going. Instead, I was swapping my SIM card TO ANOTHER PHONE just to keep going. That's when I realized I can't keep using the DNA as a reliable business tool.
Sorry HTC, you missed the mark on this gorgeous device. So close. Like putting snow tires on a Ferrari...
It happened to me twice ''No SIM card" error.
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I had this issue a few times in the beginning as well. Took the phone to the Verizon store and they couldn't make heads or tails of it. I popped the sim out, gave it a cleaning with an eraser, and popped it back in, pushing it in as hard as I could with my thumb and haven't had the issue since.
I noticed that it happened a lot if I were to bang on the top of the phone, sort of like packing a pack of cigarettes. It was almost like the SIM card wasn't all the way in and when the phone got jarred a little, the sim would move just enough to cause the error.
My wife and I both have the DNA. She has been having the no SIM card problem for a couple of days. Just swapped the sim card today at a Verizon store, hoping the problem goes away.
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DonBrizzel said:
I had this issue a few times in the beginning as well. Took the phone to the Verizon store and they couldn't make heads or tails of it. I popped the sim out, gave it a cleaning with an eraser, and popped it back in, pushing it in as hard as I could with my thumb and haven't had the issue since.
I noticed that it happened a lot if I were to bang on the top of the phone, sort of like packing a pack of cigarettes. It was almost like the SIM card wasn't all the way in and when the phone got jarred a little, the sim would move just enough to cause the error.
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Unfortunately, I've tried that. I've had a SIM card error pop up in the middle of the nite while it's on it's charging pad without touching it.
mine has done it a couple times, but usually when I'm in an area for a period of time where it's struggling to get signal. Like at my house when the weather was poor and it was usually on 0-2 bars is when it happened the first time, then when I was in town some place for a while where there were a lot of other phones and signal usually shows 3-4 bars, but still has poor connectivity is when it happened the second time.
OK question for those that have gotten the error, did you happen to change your preferred network from Global to LTE/CDMA? Reason I asked was because this is the only thing I remember changing about 5-7 hours prior to seeing the error message on both DNA's. I changed back to Global, popped the SIM card out and back in, and haven't had an error since Friday now. And it was bad Friday, probably happened 6-7 times.
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Just curious. I opted on my order to use my existing sim, but to my surprise, there was one already in the slot. Wondering if the phone ships this way. Thanks.
I received my DNA with a SIM already installed.
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Mine was already installed. Bought retail and when I got home I saw it wasn't in the box. Used the tool to take it out, it was already in the phone.
The SIM from my ReZound is a lot bigger than the SIM for the DNA ... So I could not use the same one.
Yeah they come with one. The guy at VZW was bumbling around looking for SIM cards in the closet finally found one and realized there was one in there already lol. I didn't know or I would have told him as I usually have to help them out. Then he had to start over. Irritating.
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Got mine on launch at a local verizon.The lady setting it up started jamming the sim unlock tool in the hole on the bottom of the phone. She was pressing as hard as she could trying to get the sim out. I wasn't paying attention at first but when i noticed what she was doing i told her that was the mic. Oh she said and continued looking at the phone to find the sim hole and proceeded to remove and set up the phone. I waited till she was all finished and then told her no i wanted a different phone cause you just brutally violated the DNA's mic hole. she rudely started saying their was nothing wrong with what she did. anyway got a virgin mic holed phone and all is good. I feel sorry for the guy who gets that poor raped phone. but yes the sim was in it as well.
As easy as it was for them to have that little tray for a SIM... Why couldn't they have done that for the sdcard as well lol
-HTC Droid DNA-
Mine was already installed....confused the Verizon Rep because she actually got a new SIM out of the drawer, popped open the SIM Tray, and voila-already there.
Mine was on a card that was waiting to be installed in the phone. Yes I did get mine at the Verizon store too.
I got my DNA online for free with the promotional code and there were 2 sim cards. One sim in the phone and another in the sealed card that you have to break out. Any reason for that or isit just how they do it. My wife's S3 for Amazon only came with one. I didn't activate the DNA yet, I'm waiting to root it before it wants to update. Why 2 cards, just a backup?
JWhetstone02 said:
Mine was already installed. Bought retail and when I got home I saw it wasn't in the box. Used the tool to take it out, it was already in the phone.
The SIM from my ReZound is a lot bigger than the SIM for the DNA ... So I could not use the same one.
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You could with an adapter I did when I was transferring between my Galaxy Nexus HTC rezound frequently
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I was just testing a different SIM card, and as I put the original Verizon SIM card back in, for some odd reason it got locked automatically.
The Verizon store is only 5 minutes away by walking from my location, so I went there and asked for the PUK code.
But as the clerk tried retrieving the PUK, she said it is yet to be available for confirmation and that it will take approximately one to two weeks...and I have to leave the device with them since they don't know why the SIM card has no PUK provided.
I just told them to email me once the PUK is ready and brought my phone back. I had accidentally locked my phone with a South Korean carrier before but as for that incident, a simple reset to the whole system got the job done. But this is the first time I have ever had a SIM card from Verizon, so I don't know if there are other ways to unlock the SIM card lock or reset it
Does anyone have a solution? Thanks
Mine did this without removing the SIM, completely locked up on me, this was after I was getting "No SIM card" errors. Verizon tried replacing the SIM card first, but it locked up again before I got out of the store. So they just DOA'd the phone and gave me a new one with new SIM card. Haven't had another issue.
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Same thing was happening to me...brought it to Verizon and they gave me the "bad batch of Sims from old supplier line"...they replaced the sim and I haven't had the issue since.
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When I bought mine the sim card in the phone would not activate. So they had to give me a new one right away.
I'm starting to get the no sim errors. We will see how it goes from here
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I work for Verizon and have heard of a few customers with the no sim error. For the most part just pulling it out, cleaning it, and putting it back in fixed it. As far as the OP the experience you described is extremely weird. Please tell me you didn't give them your phone and you are without. That would be really sucky and pointless IMO. Generally the PUK can be retrieved through customer care. In my experience it is much easier and way faster to just swap out the sim for a new one so that is what I do for customers. Any corporate Verizon should replace a sim for you for free upon request. If they are ever weird about it just walk outside, pull out your sim, throw it on the ground and go back in saying you lost your sim card. lol
Thanks for the concerns, but I already solved the issue on November 28th by simply replacing the SIM card. Strange strange stuff...
another581 said:
Thanks for the concerns, but I already solved the issue on November 28th by simply replacing the SIM card. Strange strange stuff...
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Lucky lucky you! I'm on my 2nd DNA and 5th SIM Card! And they have a new phone on it's way to my house to try again! The brand new SIM I activated yesterday lasted 3 hours before it dropped out with ,"No SIM Card"; error. I love this phone but it does me no good if I'm not receiving calls and texts........
UPDATE 1/5/13: The 3rd phone that Verizon has sent me seems promising! 13 days without the slightest hitch in my giddy-up! So far so good which makes me happy because I really like this phone. Strange how many issues I had with the other two phones though........... we'll see.
bwhite757 said:
Mine did this without removing the SIM, completely locked up on me, this was after I was getting "No SIM card" errors. Verizon tried replacing the SIM card first, but it locked up again before I got out of the store. So they just DOA'd the phone and gave me a new one with new SIM card. Haven't had another issue.
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Koi baat hahin
Is there some kind of secret when I comes to the device not reading the SIM? Unseated the SIM and replaced and the only thong that helps is rebooting. It only happens once a day but its annoying.
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I had this issue a few times with the first DNA I had - I took out the SIM, put it back in, and rebooted and it was fine after that. Recently (with a different DNA), after dropping it a few times, I've noticed that it's been happening again more frequently (2-3 times a day). Not sure what's causing it, or if dropping it affected it at all.. usually a reboot fixes it, but that's not exactly a permanent solution.
I had to get new phone
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I got a new SIM card. Mine got bad doing it daily and even a few times a day and now it hasn't done it since a week ago when I changed sims
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Just got off the phone with Verizon and they are going to send me a new device. I guess the SIM card issue is a hardware issue, not the update and they are aware of it. I told them about reseating and replacing the SIM card but they claimed that eventually the issue would come back if I'm on the same device. Problem solved.
mine had that issue after i dropped it one day. i just took the sim card out, blew into the slot nintendo cartridge style, and put the card back in. made sure the sim card was securely in there and booted the phone back up. no problems since then. my guess is that the slot doesn't fit the sim card tightly enough so any large impacts (i.e. dropping your phone) will jar it enough that it won't read properly
No drops, pristine device, the only thing that appears to have happened is the update, which now causes the SIM card problem.
I had it three times, rebooted twice, which seemed to temporarily cure the problem. Reseated it and rebooted, and haven't yet had an issue. However, prophylactically called VZW, and almost immediately they were discussing a warranty swapout. It arrives today. Since I haven't had an issue in ~12 hours, I'm going to let it ride for a few days. Better to have the device I bought new than the devil I don't know, I figure, plus the additional hassle of changing all my data over from a phone without an SD card slot.
Will update again if I continue to have the error, but to their credit, VZW appears to be well abreast of the situation.
Fastlivin said:
No drops, pristine device, the only thing that appears to have happened is the update, which now causes the SIM card problem.
I had it three times, rebooted twice, which seemed to temporarily cure the problem. Reseated it and rebooted, and haven't yet had an issue. However, prophylactically called VZW, and almost immediately they were discussing a warranty swapout. It arrives today. Since I haven't had an issue in ~12 hours, I'm going to let it ride for a few days. Better to have the device I bought new than the devil I don't know, I figure, plus the additional hassle of changing all my data over from a phone without an SD card slot.
Will update again if I continue to have the error, but to their credit, VZW appears to be well abreast of the situation.
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Thanks for the post. Haven't had the issue (yet), but good to know that VZW is keeping up with their customers.
LOL... got the issue 6 times in a day. Got the new device and the 'certified pre-owned' rebooted while I was re-installing my apps and won't turn back on. When I tried to turn it on all that would happen is the softkeys would flash. That's it. LAME. I sent it back and told them that I'll stick it out with the current device. I had data reset the device that I was originally exchanging and ended up putting all the stuff back on. Funny enough, no issues yet. Screw the pre-owned.
Love my dna but ......
I was having the same problem, so I called a Verizon rep and they told me that they're working in a software fix in a future update.... Lol i told them that this was unacceptable and that when this happens I can't even dial 911!Long story short they're sending me a free galaxy note 2, which is too bad because I freaking loved my dna... When it worked On the positive side at least I'll burn some extra calories carrying that bad boy around
xShin said:
I had this issue a few times with the first DNA I had - I took out the SIM, put it back in, and rebooted and it was fine after that. Recently (with a different DNA), after dropping it a few times, I've noticed that it's been happening again more frequently (2-3 times a day). Not sure what's causing it, or if dropping it affected it at all.. usually a reboot fixes it, but that's not exactly a permanent solution.
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Anyone try taping it in. it's obvious it happens eventually on all DNAs...
Edit. Just added tape to the back of mine. I just think the SIM tray sucks. I wouldn't doubt that doesn't help.
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hkbladelawhk said:
Anyone try taping it in. it's obvious it happens eventually on all DNAs...
Edit. Just added tape to the back of mine. I just think the SIM tray sucks. I wouldn't doubt that doesn't help.
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I read somewhere to rub off the wax on the SIM with an eraser. Just do it lightly till it comes off. I've had no issues since. I know there are a lot of "solutions" on this but it seems pretty random. I've done the update, factory reset, new sim. So far the fix I just mention has kept me from having issues. Good luck!
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For my phone and my wife's phone replacing sim cards worked twice for each phone (once shortly after we bought them in November, and once after the latest OTA).
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I had this problem back in April and it seemed to stop after the OTA. Started up again about a week ago and was much more frequent. Swung by a VZW store a couple days ago and got the SIM replaced - since then I haven't had any SIM issues.
I'm getting this issue on cm10.1. Yesterday I got the sim card error and rebooted, and woke up to it this morning (apparently the phone won't charge via wireless with this message so my battery was also very low). I am also having headphone jack problems so I'm thinking it may be time to call verizion.
Try cleaning it and not touch the contacts on the SIM card when reinstalling. I had that issue and hasn't happend since cleaning SIM card. Not saying that's the issue for everyone and adding tape also sounds like a reasonable solution. Just sayin
Sent from my Viper powered DNA
I had this problem all the time while using the Senseless ROM. Since going to CM, I only had the issue once and that was about a month ago. I think it has to do with the ROMs, not the hardware.
Ha. Latest update with my SIM issue. Actually got sick of Verizon's runaround. Called HTC direct and they acknowledged the issue. They desribed the issue as a problem with the SIM tray. They are repalcing the tray. I will report back about how this works out. I think that its total crap that Verizon just keeps replacing the devices without replacing the tray. To pile it on, getting a replacement device seems to void the manufacturers warranty and replaces it with a 30 day warranty because its a replacement device. I'm really growing tired of Verizons lack of support and their inability to get on the same page as the manufacturers.
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hardware
NeuroCrashJS said:
I had this problem all the time while using the Senseless ROM. Since going to CM, I only had the issue once and that was about a month ago. I think it has to do with the ROMs, not the hardware.
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It is probably some type of a hardware problem, from my experience. The biggest supporter of this is that Verizon's latest patch does nothing but to tell the phone to restart the radios. It is just putting a bandaid on the problem and not doing anything.
I was just about to trade mine in for a new one when i tried the tape fix. Works perfectly ever since. I was skeptical too, but just try it. It really can't hurt.
I had it happen once since I've had it since January. Happened about a month after getting it. Cleaned the Sim contacts and havent had an issue since.
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Hi, i have a new HTC One X + and the simcard doesnt work. Means the Phone dont recognise that i already insert a simcard.
I google this issu and found a lot of people with same problem but i never find the solution for that
any one got a idea?
Ps.: My phone is not rootet and i have the newest software from HTC (original 4.1.1 and sense 4+)
Regard
Shai
Have you tried popping open the tray and wiggling the card and then simply sliding it back in? Whenever my phone doesn't detect a sim card I just restart it. When it still doesn't work I pop it out and in again. It's annoying, but it doesn't happen often enough to really bother me. If it is of concern, see if your local store can help you out.
ProfLayton said:
Have you tried popping open the tray and wiggling the card and then simply sliding it back in? Whenever my phone doesn't detect a sim card I just restart it. When it still doesn't work I pop it out and in again. It's annoying, but it doesn't happen often enough to really bother me. If it is of concern, see if your local store can help you out.
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i already try this 10-20 times... the support hotline say that this bug is known and they solve it with the next patch -.-
But i hope i can use my phone faster than the next htc patch.... anyone got an idea?
I thought I read somewhere that the store you got the phone from might be of some help in this regard if it is an issue with the tray. Of course, if you've been hearing that it is predominantly a software issue, then I have no advice to offer. Sorry.
If the yellowish part of your sim card has mostly faded off,it won't work, ask for a new sim card gonna cost bout 5 or 10 Rupees.
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Daryll99 said:
If the yellowish part of your sim card has mostly faded off,it won't work, ask for a new sim card gonna cost bout 5 or 10 Rupees.
Sent from my HTC One X+ using xda app-developers app
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i already try 3-4 different cards. My card works on other phones so it must be somethign with the phone.
Mine did that a couple months after I bought it ... took it back to the store and they sent it away for some kind of software update. It still did it a few times after that, although it's probably been a couple of months now with no occurrences at all. Some people say to put some tape on the back of the card to make it fit tighter. So I don't know if it's software or hardware. Although when it happened, if I put the phone in airplane mode and back out again, it worked fine, so that leads me to believe it really is software.