Battery issue? - Verizon Samsung Galaxy Note II

I have a weird issue. I am running 4.4.2 and today I started having what I believe may be a battery issue. My Note will only run while it is plugged into AC. This led me to belive that it was a battery issue, but then I discovered something weird, it will run on battery in recovery. I am hoping that this is because the rom puts more of a strain on the bad battery. Anyone have any ideas?
Sent from my Note 2

mdblaze said:
I have a weird issue. I am running 4.4.2 and today I started having what I believe may be a battery issue. My Note will only run while it is plugged into AC. This led me to belive that it was a battery issue, but then I discovered something weird, it will run on battery in recovery. I am hoping that this is because the rom puts more of a strain on the bad battery. Anyone have any ideas?
Sent from my Note 2
Click to expand...
Click to collapse
It's the battery. Mine did the exact same thing last month. Picked up a new battery for 7 bucks on Amazon and not a problem since.

Related

Shuts off randomly. Is this a swollen battery?

Hi,
I have a GT-I9100, running CM10. This has been working great for weeks (since first CM10 experimental). Some time back I started experiencing problems while charging, and I thought it was a faulty charge port. This problem magically "solved" itself, but now I am experiencing random shutt off, freezes, part of the screen going black before it turns off completely. Some times I get to the boot animation, some times it turns off and works for a while, before shutting off again. Tried a complete wipe/factory reset, to no avail. The battery stats also seems pretty random, going from ~70% to ~10% after turning off and on again.
I was reading here (http://support.t-mobile.com/docs/DOC-3152 (I don't own a T-mobile)), and it said this could be caused by a faulty battery. I have taken some photos of the battery here: http://imgur.com/a/FVyK0 ... To me it seems that it could be some visible swelling to the battery, but I don't have anything to compare it with. Any opinions??
And could a "faulty" battery be the cause to these problems (which to me seems to be software related)?
Which kernel are you running?
Slekvak said:
Hi,
I have a GT-I9100, running CM10. This has been working great for weeks (since first CM10 experimental). Some time back I started experiencing problems while charging, and I thought it was a faulty charge port. This problem magically "solved" itself, but now I am experiencing random shutt off, freezes, part of the screen going black before it turns off completely. Some times I get to the boot animation, some times it turns off and works for a while, before shutting off again. Tried a complete wipe/factory reset, to no avail. The battery stats also seems pretty random, going from ~70% to ~10% after turning off and on again.
I was reading here (http://support.t-mobile.com/docs/DOC-3152 (I don't own a T-mobile)), and it said this could be caused by a faulty battery. I have taken some photos of the battery here: http://imgur.com/a/FVyK0 ... To me it seems that it could be some visible swelling to the battery, but I don't have anything to compare it with. Any opinions??
And could a "faulty" battery be the cause to these problems (which to me seems to be software related)?
Click to expand...
Click to collapse
1. the battery is a little swollen at the middle
2. use a thin a paper to support the battery to ensure proper contact with the gold pins. this might resolve the random shutdown issue
Did you undervolt and/or underclock CPU and/or GPU? If yes, less aggressive values may help.
The crazy battery percentage can be solved by charging your phone to 100%, then clear battery stats and reset your fuel-gauge chip.
Tell me if this helped or not.
przemcio510 said:
Which kernel are you running?
Click to expand...
Click to collapse
I installed the latest CM10 build today, 10-20120821-EXPERIMENTAL-i9100-CODEWORKX, kernel 3.0.15-CM-gea1d0d7, baseband I9100XXLQ6. I have however experienced these problems on other CM10 builds, but before I started experience them, I was running CM10 without any problems.. I could downgrade to CM9 and check I guess...
Jokesy said:
1. the battery is a little swollen at the middle
2. use a thin a paper to support the battery to ensure proper contact with the gold pins. this might resolve the random shutdown issue
Click to expand...
Click to collapse
1. Is this any danger somehow? I'm trying suggestion nr. 2. Thanks.
Slekvak said:
I installed the latest CM10 build today, 10-20120821-EXPERIMENTAL-i9100-CODEWORKX, kernel 3.0.15-CM-gea1d0d7, baseband I9100XXLQ6. I have however experienced these problems on other CM10 builds, but before I started experience them, I was running CM10 without any problems.. I could downgrade to CM9 and check I guess...
1. Is this any danger somehow? I'm trying suggestion nr. 2. Thanks.
Click to expand...
Click to collapse
I don't think it's in any danger, it happens in old Nokia phones. I personally experienced this in my old n95.
It looks like as a result of too much heating, maybe
gb.yolo said:
Did you undervolt and/or underclock CPU and/or GPU? If yes, less aggressive values may help.
The crazy battery percentage can be solved by charging your phone to 100%, then clear battery stats and reset your fuel-gauge chip.
Tell me if this helped or not.
Click to expand...
Click to collapse
I have been checking out calibration, but there seems to be some diverging information. Should I charge it 100% while using it, or while off? Should I first drain the battery? And what do you mean by "reset fuel-gauge chip"?
As you can see, these battery stats don't seem right: http://imgur.com/Xnv6W.png
gb.yolo said:
Did you undervolt and/or underclock CPU and/or GPU? If yes, less aggressive values may help.
The crazy battery percentage can be solved by charging your phone to 100%, then clear battery stats and reset your fuel-gauge chip.
Tell me if this helped or not.
Click to expand...
Click to collapse
how do you clear battery stats and reset fuel-gauge chip?
I have the same problem
prufessa said:
how do you clear battery stats and reset fuel-gauge chip?
Click to expand...
Click to collapse
Wow that's the exact same thing happen to me.
The phone would shuts off by itself at random battery percentage. then I try to turn it back on, sometimes it just shuts right off.
At other time it would continue running with the battery slowly increasing. The graph of battery usage is really similar to yours. It would have those "valley of death" and then comes back alive as a short lived battery.
I am trying the battery reset by draining the battery until the phone really cannot be turned on (even the monitors), take off the battery for 2 minutes, charge it while it's off, unplug as soon as it reaches 100%, charge it till 100% again. I have read other thread saying that the taking out the battery part is at the end of the charging (100%), not at the beginning (0%). So I don't know which one is correct way to reset the battery.
Before update, I did not experience this prob, but only really hot cellphone while charging and fast draining battery even with 2x battery apps. Well, I had like 100+ apps, so it's understandable, but now, I have a very few apps (10+) but it's doing this magic trick to me.
Oh, and I noticed my battery is swollen and bulged at the middle too.
Anyone has an answer if it is a battery problem or just my mind going crazy?
I'm having exactly the same problem while running CM9. However i've noicted that the same thing happens while running stock as well. No overclocking or undervolting here.
My battery is swollen as yours is as well. Could it be a faulty battery?
Looks like it was the battery after all.
The service centre lady told me that my battery was FUBAR. Bought a new one and the problem seems to have disappeared.
She said it happens because of overcharging. Is that true? Thank god the battery was cheap.
It was the battery for sure. Ive been getting amazing battery life ever since I bought the new one. No more unexpected shut downs or any of the problems i was having.
Sent from my GT-I9100 using Tapatalk 2
Glad to hear that's what the problem was
mrcreativity said:
Looks like it was the battery after all.
The service centre lady told me that my battery was FUBAR. Bought a new one and the problem seems to have disappeared.
She said it happens because of overcharging. Is that true? Thank god the battery was cheap.
It was the battery for sure. Ive been getting amazing battery life ever since u bought the new one. No more unexpected shut downs or any of the problems i was having.
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
I have a Sprint Galaxy SII (Epic 4G Touch) and have been having the same issues. My battery is also swollen and I have been trying software fixes for a couple of weeks. I ordered a new battery and am glad to find that your very similar problem was solved that way.
Thanks for posting about this!

[Q] Battery percentage reading incorrect - new OEM battery

I recently ordered two new OEM batteries for my Atrix 4G, equivalent to the battery I was replacing – at least they appear that way. When I installed the new battery, my battery indicator was showing that the phone was at 15% after only a few hours. I charged a couple of times with the same problem occurring, I tried the second battery. When the same thing happened, I decided just to let it die all the way and charge fully after. My battery level hit 1% and stayed that way for hours and hours of use. When I timed the battery life, it was actually very good and it appeared the battery meter was just reading wrong.
I tried several full discharge and recharge cycles and tried disconnecting the battery while the phone was plugged in until the ‘?’ battery appeared and reinstalled it. The same problem occurred again and again. Next, I rooted the phone and tried the battery recalibration app. Results were the same. I have followed this up with discharging and recharging the battery fully several times but the problem still remains.
I have now installed an app that reads the voltage on the battery. It reads ~4200mV when plugged in and fully charged. It will discharge to somewhere between 3200mV and 3300mV before the phone shuts off and it takes upwards of 30 hours for this to happen. This has proved to be a somewhat effective way to actually estimate my remaining battery but it is still driving me nuts that the meter is off. Is there anything I can do?
Thanks for your help!
try this http://forum.xda-developers.com/showthread.php?t=1832470
barry_ said:
try this http://forum.xda-developers.com/showthread.php?t=1832470
Click to expand...
Click to collapse
Thanks for the reply. I installed the app a couple of days ago. I have tried the first option "Run the Fix" a couple of times, once with the battery stating it was at 100% while plugged in and once in the middle of the day while not plugged in. It has not seemed to do anything from what I can tell.
I have not run the second option to Fix battd yet because I had to figure out how to install Busybox, which I have now done. I will try that option tonight and report back.
Thanks.
You should also read about the purpose of the app and how to use it. It is all in the OP of that thread. There is no point in running the fix just whenever you feel like it, it is meant to be run only right after the battery is done charging. Running it any other time will most likely just mess up the stats/percentage even more (not irreversibly though).
ravilov said:
You should also read about the purpose of the app and how to use it. It is all in the OP of that thread. There is no point in running the fix just whenever you feel like it, it is meant to be run only right after the battery is done charging. Running it any other time will most likely just mess up the stats/percentage even more (not irreversibly though).
Click to expand...
Click to collapse
I did "run the fix" when my battery was fully charged overnight and rebooted the phone. I used the phone for a couple of days and it did not improve the situation. Last night I charged to 100% again and did the "fix battd" option. Today, there has been no improvement in the meter. I will try charging to 100% again tonight and try the force calibration option with the "run the fix". Is there any other way I should try to run it?
It will always charge right up to 100% and 4200 mV, the problem is the percentage will drop rapidly once unplugged all the way down to 1%. Once it hits 1% it will stay there and I can keep using the phone through the rest of the day and even overnight and into the next day before it actually powers itself down.
Yeah, I've heard of a few other people having the same issue. Sadly the battery fix app isn't going to help in your case - I don't really know what will, I'm not sure if there is a fix. Try searching the forum, this has definitely been mentioned more than once.
Hi. I just started using the Atrix today. I flashed the official ICS leak. But strangely, my battery meter isn't going above 50%. Can i use the app (from the link given above) to solve the issue>?
thanks.
Dunno. Why don't you try and see for yourself?
BTW I don't think running the leaked ROM as a daily driver is a good idea at all, especially if you only just started using this phone...
ravilov said:
Dunno. Why don't you try and see for yourself?
BTW I don't think running the leaked ROM as a daily driver is a good idea at all, especially if you only just started using this phone...
Click to expand...
Click to collapse
Oh ok. I will try it for a couple of days and see. So far, it is amazing. Fast, responsive, very very little lag. Just this battery thing is a little weird. BTW, it did go ahead of 50%...i hope it doesnt fall really fast.
And I have a NeXus 4 as my main phone. My office gives me one phone, hence the Atrix.
ravilov said:
Yeah, I've heard of a few other people having the same issue. Sadly the battery fix app isn't going to help in your case - I don't really know what will, I'm not sure if there is a fix. Try searching the forum, this has definitely been mentioned more than once.
Click to expand...
Click to collapse
I have done some research and have found that this has been a common issue for users of the Droid X. There are two revisions of the BH6X battery, SNN5880A and SNN5893A. Many users of the Droid X purchasing the 5893 revision of the battery report having the exact same problem I am having. They have solved it by using the older 5880 revision. They suspected that the 5893 was made for the Atrix and the 5880 for the Droid.
The problem is, I have the newer 5893 revision on both new batteries which, according to that info, should work for my phone. I do not have my original battery that I was replacing with me at the moment but I can check that model number tomorrow night. I only found one other thread where a person had this issue with the Atrix here. There is no real answer on how to solve or work around the problem though and I am not having any luck finding others with this issue.
Is there any way to adjust the battery meter settings or simply hide the stock meter? I apologize if this is a dumb question.
Problem solved:
I tried the batteries in my girlfriend's Atrix and experienced the same problems. Convinced it was an issue with the battery itself, I contacted Motorola through live chat and explained the situation. After talking about (some of) the various troubleshooting steps I had taken, they told me they would send me a new battery. The battery came and has been working perfectly for the last week with the percentage showing accurately.
The two bad batteries I had were manufactured 04/08/11 and 04/12/11. The new one they sent was manufactured sometime in April 2012. Perhaps a bad batch of batteries was produced by Motorola. That would explain why Droid X owners believed that the battery was incompatible with their phones. The talk that the battery was incompatible started shortly after those batteries were produced (it looks like around August 2011), and mixed in there are reports of the SNN5893A working in the Droid X for some. Hopefully this info is helpful to others.
Thanks again to everyone who took the time to offer help.

[Q] Sudden death of battery

After upgrading my phone from ICS to JB, I experience a strange phenomena.
The battery life was 75%, and I was calling someone for about 2-3 minutes, then the phone turned off by itself.
The battery was 0%, in just 2-3 minutes!
When I upgraded the OS, I did factory reset. I rooted the phone, froze a lot of bloatwares, but the problem still persisted.
I am beginning to think that my battery is bad or something.
Anybody experienced anything like this?
Any solutions to the problem?
I tried charging the battery from 0% to 100% with power off for several consecutive days, but the problem still persisted.
I need help!
Batteries do eventually die. You can find a good extended battery on ebay for under $10.
Don't quote, reply. If you quote, edit.
andy.tae.koh said:
After upgrading my phone from ICS to JB, I experience a strange phenomena.
The battery life was 75%, and I was calling someone for about 2-3 minutes, then the phone turned off by itself.
The battery was 0%, in just 2-3 minutes!
When I upgraded the OS, I did factory reset. I rooted the phone, froze a lot of bloatwares, but the problem still persisted.
I am beginning to think that my battery is bad or something.
Anybody experienced anything like this?
Any solutions to the problem?
I tried charging the battery from 0% to 100% with power off for several consecutive days, but the problem still persisted.
I need help!
Click to expand...
Click to collapse
I experienced that with the revolt job 4.2.2. Out of the no where went down to 0 installed another ROM and wiped my battery stats I think old battery stats mess up the battery performance so I will c how my phone acts then I'll let ya know
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I think it was the battery
After posting the question, I removed the battery to see if physical status of the battery was not the primary cause of the issue.
Well, the battery the"fat". The middle of the battery was bulging for some strange reason. It seemed as if it was left in the direct sun light for a few hours, and I know I did not leave the phone out in the direct sun light, ever!. Well, I ordered a new battery on Friday, and I will have to wait and see if a new battery would solve the problem. I will report back.
andy.tae.koh said:
After posting the question, I removed the battery to see if physical status of the battery was not the primary cause of the issue.
Well, the battery the"fat". The middle of the battery was bulging for some strange reason. It seemed as if it was left in the direct sun light for a few hours, and I know I did not leave the phone out in the direct sun light, ever!. Well, I ordered a new battery on Friday, and I will have to wait and see if a new battery would solve the problem. I will report back.
Click to expand...
Click to collapse
My battery is bulging too. It has been just dying even though my phone reads 50 percent of bat life. My mother in laws battery got really fat and compared to a new one I ordered came to a conclusion that battery bulging or fattening is a battery will die soon. What bat u ordered
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I have the stock 2500 ...tmart 5200 and now the ravpower 2750 and I can honestly say the ravpower is the best
£|@$h•h°|i©
The new battery is working well!
COA4178 said:
My battery is bulging too. It has been just dying even though my phone reads 50 percent of bat life. My mother in laws battery got really fat and compared to a new one I ordered came to a conclusion that battery bulging or fattening is a battery will die soon. What bat u ordered
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
I ordered following battery from Amazon.com.
OEM Samsung Standard Battery for Samsung Galaxy Note (AT&T) i717 EB615268VA
Sold by CellPhonesCheap
I ordered on Friday afternoon, and received the item on Monday afternoon. The vendor is located somewhere in NY, and very prompt about sending the item. I only used it for a day, and very satisfied.
im curious did you ever solve this issue? i have the EXACT symptoms. did your replacement battery fix this?
or did wiping battery stats help?
geminihc said:
im curious did you ever solve this issue? i have the EXACT symptoms. did your replacement battery fix this?
or did wiping battery stats help?
Click to expand...
Click to collapse
Good idea to replace after about a year anyway.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
captemo said:
Good idea to replace after about a year anyway.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
Click to expand...
Click to collapse
at least we could replace ours! think of all those new phones that are NOT replaceable at all !
Problem solved..
geminihc said:
im curious did you ever solve this issue? i have the EXACT symptoms. did your replacement battery fix this?
or did wiping battery stats help?
Click to expand...
Click to collapse
I had to replace the battery. My wife had the same issue not long after I had the problem. The battery replacement solved the problem for both of us. Wiping out battery stats did not help. I bought a new battery. I recommend ravpower 2750.

Nexus 9 battery meter glitching + poll

Hello fellow Nexus 9 owners! I've got a question for you. I've had my Nexus 9 for 3 days now, I've been very satisfied with what this thing can do in terms of performance and even battery life, mostly. Now I am facing a problem. Today, I used it just normally playing World Of T
Goo and suddenly, it died on me. No warning, nothing. The screen glitched out and looked like a failing Linux graphics driver (weird green/black/pink/white pattern), the speakers were outputting a strange noise for about 4 seconds and then the screen went black. Pressing the power button didn't do anything, so I plugged it in and the white LED flashed just as if the battery was totally empty. So it charged up for a while just as always, took about 15 minutes and the charging monitor showed me 3% by the time it had enough power to load it up (that was a few hours ago). The battery is now on 16%, I plugged it in and suddenly, it displayed 21% (while the device was turned on, not the battery metre mode or what's it called). So I'd like to ask you if you have experienced something like that with your device or if it's just my unit. I hope this glitch isn't caused by CM12. My device is also charging very slowly or not at all during use. It either stays at, let's say 15%, or drains slowly. I wonder if this can be fixed with a custom kernel that supports quick charging.
Alexandroid99 said:
Hello fellow Nexus 9 owners! I've got a question for you. I've had my Nexus 9 for 3 days now, I've been very satisfied with what this thing can do in terms of performance and even battery life, mostly. Now I am facing a problem. Today, I used it just normally playing World Of Too and suddenly, it died on me. No warning, nothing. The screen glitches out and looked like a failing Linux graphics driver, the speakers were outputting a strange noise for about 4 seconds and then the screen went black. Pressing the power button didn't do anything, so I plugged it in and the white LED flashed just as if the battery was totally empty. So it charged up for a while just as always, took about 15 minutes and the charging monitor showed me 3% by the time it had enough power to load it up (that was a few hours ago). The battery is now on 16%, I plugged it in and suddenly, it displayed 21% (while the device was turned on, not the battery metre mode or what's it called). So I'd like to ask you if you have experienced something like that with your device or if it's just my unit. I hope this glitch isn't caused by CM12. My device is also charging very slowly or not at all during use. It either stays at, let's say 15%, or drains slowly. I wonder if this can be fixed with a custom kernel that supports quick charging.
Click to expand...
Click to collapse
It's a known cm12 bug
R3Lax1 said:
It's a known cm12 bug
Click to expand...
Click to collapse
Oh, brilliant, thanks. That was quick. So is there any workaround? Pretty annoying to never know how much you actually have left.
R3Lax1 said:
It's a known cm12 bug
Click to expand...
Click to collapse
What about the slow/no charging issue? Is that CM related, too?
Alexandroid99 said:
Hello fellow Nexus 9 owners! I've got a question for you. I've had my Nexus 9 for 3 days now, I've been very satisfied with what this thing can do in terms of performance and even battery life, mostly. Now I am facing a problem. Today, I used it just normally playing World Of T
Goo and suddenly, it died on me. No warning, nothing. The screen glitched out and looked like a failing Linux graphics driver (weird green/black/pink/white pattern), the speakers were outputting a strange noise for about 4 seconds and then the screen went black. Pressing the power button didn't do anything, so I plugged it in and the white LED flashed just as if the battery was totally empty. So it charged up for a while just as always, took about 15 minutes and the charging monitor showed me 3% by the time it had enough power to load it up (that was a few hours ago). The battery is now on 16%, I plugged it in and suddenly, it displayed 21% (while the device was turned on, not the battery metre mode or what's it called). So I'd like to ask you if you have experienced something like that with your device or if it's just my unit. I hope this glitch isn't caused by CM12. My device is also charging very slowly or not at all during use. It either stays at, let's say 15%, or drains slowly. I wonder if this can be fixed with a custom kernel that supports quick charging.
Click to expand...
Click to collapse
Alexandroid99 said:
What about the slow/no charging issue? Is that CM related, too?
Click to expand...
Click to collapse
Yep, everything is related. Actually, it charges normally, just that the battery % updates only when you replug. The only current workaround I found is go back to stock/not cm-based rom.
R3Lax1 said:
Yep, everything is related. Actually, it charges normally, just that the battery % updates only when you replug. The only current workaround I found is go back to stock/not cm-based rom.
Click to expand...
Click to collapse
And what about the percentage going down during charging? I've had a similar problem on my Nexus 5 once, the solution was to use a better cable and a better charger. But here, the percentage goes down although I am using the stock charger+cables.
Alexandroid99 said:
And what about the percentage going down during charging? I've had a similar problem on my Nexus 5 once, the solution was to use a better cable and a better charger. But here, the percentage goes down although I am using the stock charger+cables.
Click to expand...
Click to collapse
Probably cm related too. I'd just flash rastapop or some other rom until nightlies get sorted out. Nexus 9 received them less than a week ago so bugs like this are normal.
R3Lax1 said:
Probably cm related too. I'd just flash rastapop or some other rom until nightlies get sorted out. Nexus 9 received them less than a week ago so bugs like this are normal.
Click to expand...
Click to collapse
Yepp, I am aware of the fact that night lies have bugs, I'm just not used to this type. ^^

Fast Batter Loss @ 30%

Hi All,
Firstly after posting I realised that the thread title is fast Batter loss.. My phone does not lose batter but battery.. Apologies for the error.
Had my Galaxy S9+ for around 10 months and all has bee fine. In the last week or 2 the battery has been dying very quickly at around 30% so maybe 30% to zero in around 5-10 mins especially if its in use. I went to the local Samsung store where they ran diagnostics and they concluded that my battery was still at 100% efficient. I thought this may have been due to the Pie upgrade, they seem to have maybe happened around the same time but cant be precise. I have since fully factory rest and re-installed everything and the issue remains.
So has anyone else experienced this? does that mean I'm left with trying to work out which app is playing up? or does anyone know if there's anything else I could look at to try and solve.
Any help appreciated.
Thanks.
You could use some battery apps like betterbatterystats to find out which app is draining.
Check to see if the Samsung Pay Framework is draining it. Happened to me and cleared up immediately after deleting Samsung Pay
hs420 said:
Check to see if the Samsung Pay Framework is draining it. Happened to me and cleared up immediately after deleting Samsung Pay
Click to expand...
Click to collapse
Samsung said they had an issue with that and they 'supposedly' fixed it with an update to the app. Only time will tell... Lol
Sent from my SM-G965U1 using Tapatalk
i have S9+ Exenos with latest Pie stock, some times battery drop from 25 to 15% in 1 minute, and when i plug the original charger and cable i see the battery drop 1% every second to 2%then it start to increase normaly, any one faced that before?
Sent from my SM-G965F using Tapatalk
Solved the same problem by deleted Samsung Pay. And after uploaded in Pie this problem disappeared.
EternalTaiga said:
Solved the same problem by deleted Samsung Pay. And after uploaded in Pie this problem disappeared.
Click to expand...
Click to collapse
which problem your reply for?
Sent from my SM-G965F using Tapatalk
In the case of the SAT are correct in the diagnostic of the battery and the battery is good, then you can do a battery calibration, open dialer and put *#0228#, then Quick start, wait until screen power on again, then do a full charge.
cheers.-

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