My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
All we know is you have an at&t phone. What have you done to it?
same problem with Samsung Galaxy Note
Hi there everyone, i'm having the exact the same problem and my galaxy note is acting just like that- weird !!
About two months ago I updated to ICS and after that no issues, only once did it not charge as it was supposed to until i turned it off, removed the battery and put it back in.
Only now has it been charging like explained above -- the charging process as well as battery indications would be very inconsistent -- that is to say, it would charge for some time and then stop unexpectedly, whether turned on or off during the process.
Also, recently my PC would not recognize the phone on Windows 7 anymore, whereas before that it had been recognized seamlessly.
I've been using my galaxy note for about 8 months now, as well as about 2 months on ICS, and only now has there been this persistent issue.
Also, I did not use it inappropriately, rather with extreme care. I also got a phone case and have been using orginal software and hardware only, so the phone has been properly handled.
However, I have been using it pretty much, so it might be "wear and tear" in terms of battery usage, even more so, because it's been regularly charging and discharging in the car or at home, at the same time. Still, what surprises me is that my PC would not recognize it anymore even when it's turned on. Then, at times it would also go to "car mode", although it is not connected to the car dock. These issues have come up just now, as well, so i can imagine it might be a software or even port-related issue.
Unfortunately, at this moment I cannot take it to the store i bought it from to have them check the phone, so that's why I'm trying to figure out the problem myself. After all, if it's software or battery-related i might be able to fix it without having it replaced.
The phone is not branded and free to use with any carrier.
@ Face of Boe:
Did you go to the store then and have it replaced or was it in fact the battery, or did they (you) fix the problem otherwise?
Any help would be highly appreciated.
Chris
Try your preferred mobile repair shop first.
Face Of Boe said:
My girlfriend's Note started acting weird. When she plugs in the charger it randomly stops and starts, sometimes for periods of seconds, sometimes minutes. We checked every combination of cord and charger (AC and car), and they all do the same. We both cleaned out the charger port, but that didn't have any effect. As a matter of fact, just sitting there motionless on the table it will still randomly start and stop charging.
I also noticed that the battery level seems to be off. At one point it was down to maybe 20% (in the yellow). I rebooted and it was up to 30 (in the green). I don't have any real numbers, it was only something I noticed. It's not rooted so I couldn't clear out the battery stats. Instead I drained it down to 0%, charged it all the way to full while it was off. It seemed to help for a day, but the problem came back later.
Could it be battery? Or phone? She has at&t insurance on it, and we're going to run to the (official) store. I just don't know if they send it back or replace it. She can't really be without a phone, so I'm hoping it's the battery (unless they want to replace the phone on the spot).
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Click to collapse
I had this exact same problem a couple weeks ago...it all started one day at work when I had my phone plugged in (as I usually did if it was in one place for more than 5 minutes), but after turning on my screen for the the first time in an hour or so, I noticed that it hadn't charged at all! The indicator at the top didn't even show that it was plugged in.
Figuring it was just some kind of little glitch, I unplugged it, blew inside the charge port as well as the cable (old Nintendo habits die hard lol). Well as I went to plug it back in, I realized that NOW the indicator showed it was "charging", and my phone had gotten super hot in just the 30ish seconds it took me to blow the port and cable (heh.)
So obviously I freaked out and immediately shut it down, pulled the back, and removed the battery to let the two pieces calm down and make nice - before ultimately putting it back together and booting up after 15 minutes or so.
So the good news was that the "reverse charge" issue was gone...but the bad news was, the charge activity started acting literally word-for-word like your girlfriend's. Intermittent charging when it was sitting still, not charging at all for a period of time, losing more battery than it was gaining while it was plugged in and the screen was OFF...so yeah, it sucked. I did notice that I could push the cord back while it was plugged in and it would stay charging, but obviously I can't sit in one spot holding my phone for 5 hours a day - and that stopped working after a few tries anyway.
I spent countless hours on the internet, googling different phrases to try and find similar instances of this happening - but to no avail. Everyone's story was just a little different...and pretty much everything I found outside of XDA* was written by people over in England who dropped their N7000 in the snow, causing the charge port to be corroded. The conclusion from everything else I found regarding this issue for the i717 was essentially always "the only way you can fix this is to get a new phone, but you're screwed because this glitch causes the phone to look like it has water damage and therefore renders it ineligible for manufacturer warranty claim or even insurance claims".
To make matters worse, not only was my phone effectively unchargeable, but it was discharging at an absolutely absurd rate. I'm talking approximately 20% every TEN MINUTES!
So I got desperate (it's Sunday by now)...all of the cell phone repair places were closed where I live, but I was able to do some searching and found this guy that was surprisingly available at the AT&T store closest to my house. That kept me alive until Monday, when I was able to take it in to the guy who I've been going to ever since the iPhone days (he is FANTASTIC). So he looks at it, takes it apart, and in about 5 minutes he tells me that the small little strip where my charge port attaches to the mother board (or whatever) had a lot of cracks running across it that were causing it to short-out. He said that it's a very common problem with the AT&T Galaxy Note, I guess due to them using a pretty cheap part in that regard. This obviously explained the intermittent charging, the brief "reverse charge", and even the battery drain (if the motherboard was shorting out).
So what did he do?
Replaced the little strip that connects the charge port to the motherboard...took him half an hour...cost me $25. Advised me that, when I plug my phone in from now on, to try as hard as possible to keep the phone still and not move it around. So at least in my case, it was NOT the battery. If you'd rather be cautious and not take the phone into a store if you can avoid it, you can probably get a replacement battery online for just a few bucks and at least eliminate that.
So the moral of the story is: DO NOT try to take the phone in to AT&T store or deal with your warranty/insurance until you take it in to a decent repair place and have them take a look at it.
Hopefully this helps...I'm sure you are wanting (like I was) a software solution, but it is what it is. And just curious, did your girlfriend have any similar "reverse-charge" instances like I described above?
tl;dr: The problem is the charging port, not the battery. Should be an easy and inexpensive (<$50) fix at a legitimate cell phone repair location.
*The silver lining in this whole thing was that it caused me to stumble upon this forum...so I went from stock ROM, stock everything (before my charge port issue) to having flashed about one ROM per day over the last 5 days because I've been so interested in the entire world of customization that I only discovered after seeing a thread with "Gubment Cheeze" in the title (who WOULDN'T at least look at that to see what's up??) here on XDA and starting to read. I've been a 24/7 lurker ever since
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
chris110284 said:
I read the last post by cpa poke and I must say it's quite risky to actually have a phone repaired by an unlicensed dealer/repair shop, because you'll cause any warranty left on the item to be effectively void.
I do know it is tempting for any of us to get our phone fixed as soon as possible, but then I think we should keep it cool and try to work out what else we can to do to make it work -- even though it might be temporarily -- until we can return it properly, as according to warranty indications.
Any of you trying to get a "repair fix" might want to consider that it may well be rather short-lived, because the same problem could persist for some reason -- that your repair shop did not recognize. If ultimately you have to get it repaired again, your ("fantastic") repair guy might then not be able to solve the problem and at that point any warranty claim would be quite certainly rejected, either (because of any previous unauthorized modifications to the device).
As far as I'm concerned, I have been testing my device with different chargers, currently it's charging consistently while turned off.
Also, I don't think I have had any of the "battery drainage" problem while charging, rather the battery indications were rather unreliable.
Then, I have read the problem could be solved by changing the battery. So I'll see if that makes a difference as soon as I get a replacement.
Another option will be to factory reset the item. I'll try that as soon as I get a backup of my phone data.
To all of you who are stuck with this issue I suggest you try some of the above: different chargers, removing and reinserting your battery, or else a battery replacement, factory reset.
Also try and leave the phone for some time and try to charge it then while turned off -- that's how I got my phone to charge again (until now), and according to the battery symbol it's almost fully charged -- the issue might still persist after that, but maybe it'll work until I can fix it otherwise, or get a replacement. After all, if it's been handled properly we should expect to get it replaced.
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Click to collapse
While I agree that taking it to a repair place should only be reserved for desperate/time sensitive situations, the only reason I chose that route over going through AT&T or an insurance company was that, from everything I'd read, the symptoms alone would likely cause them to assume water damage - thus rendering the same scenario as if the 3rd party repair voided the warranty.
Im having the same problem with myGalaxy S3 today, random intermittent charging..
I Just took off the back cover a few minutes ago and found a little glob of water sitting above the charging port!! Aaah!!
Don't know how it got there, but going to let her dry out and see if it resolves itself.
info:
rooted S3 i9300
2 months old
ROM: Complex-D 2.1.3
Getting random freezes on this ROMfor a few days also, so going to flash a new rom and see if the problem persists
Is it me, or is this a retardly common issue with i717s? I've had this same issue twice. I replaced the charger flex board when I bought the phone in the first place. And now it hasn't been a month and the flex board seems like it's out again.
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
Sent from my SAMSUNG-SGH-I717 using xda premium
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
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Click to collapse
Agreed .....and another thought comes to mind..
Non-OEM charger tips, especially car dock chargers and desk chargers have port tips using different material thicknesses.
I am speculating here, but it's likely that the off sizing would produce intermittent charging problems or damage to the device.
Of course, the overcharging effect would certainly account for rapid flex cable burnouts.
Without the cables and a micrometer, impossible to know for sure.
OEM is certainly preferable....g
Sent from my SAMSUNG-SGH-I717 using XDA Premium HD app
srkrono said:
My phone had this issue and all I did was oder the charging port from parts4repair.com and it cleared the issue up
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Click to collapse
I did the same about a month ago, when I got the phone. Now it's out again.
rangercaptain said:
Are you using the Samsung charger for your phone? It seems you are over volted and burn your usb port.
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Click to collapse
I didn't know this was anything more than a myth. Though, I'm not sure this is my problem. I can charge the phone - for now - by putting the phone on my bedside table and putting a small weight along the length of the cable so it holds the jack at an angle against the port.
I know I'm gonna get flamed for that last statement.
Hey XDA!
I'm having an issue with my Galaxy S2 I9100. Basically the problem started a while ago when I dropped it and the screen shattered. I wasn't willing to get the screen replaced so I bought a replacement screen off of eBay and replaced it myself. At first it seemed to be in complete working order and everything was going great. However, over time I got an issue of the phone turning off and me having to restart it. It would come at the most random times too, I would be going about my business and the phone just randomly turned off. The problem progressed and got worse and worse and the shut downs would be more frequent. I remedied the problem by keeping the phone plugged into the A/C adapter and it wouldn't shut down while it was charging. It got worse however, and I could barely turn on the phone without it completely shutting down after a few seconds, and even when it was charging it would still turn off. So basically my question is how can I fix this? Is it a hardware problem and something that I shouldn't try to fix because its not worth it? I tried even resetting the phone to factory settings and everything I had in my knowledge to fix it but nothing would work. Would it be just worth it to sell it as spares? Thanks for helping me out!
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
gastonw said:
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
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Click to collapse
Allright, the battery seems to have expanded a bit as well I should note, so that may be causing the problem. I have a friend with the same phone so I'll try his battery to see if it makes a difference.
Swap it & share the outcome with us.
Sent from the little guy
Battery expansion is a sure sign that the battery needs replacing, and the other symptoms you describe are common to a failed battery too........
If the battery has expanded, that is an indication of a build up of gasses within the cell.....the battery is now pressurised....it could physically fail at any time....best to take it out and throw it away before it leaks fluid all over the inside of your phone. Further charging will only serve to increase the risk of failure.
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Oh god I feel so stupid now lol. Yeah I tried it with another battery and the phone works completely fine nothing wrong with it. I guess I'm gonna order a replacement battery off of eBay tonight and sell my phone once it arrives. Thanks so much guys! :good:
Just for future reference however, how is the battery expansion caused and what are some ways to prevent it? Thanks again.
'Old age'. You can't. When the battery begins to expand & feel 'squishy', it's time for a new one.
Hi guys, I have a very big problem regarding to the battery. Sometimes it doesn't charge or maybe it's full charged but It drops from 100%, 50%, 20%, 5% and then die (in a few minutes). Somedays it works well but the average is not good. I tried several roms , full wipes and I changed the battery. I don't know what to do. Any thoughts?
Thanks in advance.
what firmware? that did before the problems started?
I believe your battery is damaged. Possibly from high temperatures. I recommend getting a replacement phone if you still qualify for the manufacturer's one year warranty.
thanks
rasto4nik said:
what firmware? that did before the problems started?
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Click to collapse
Flying Jelly 3.01. But the issue is general. Sometimes I plug it in chager mode and shows 100% but when it boots drop to 50% (20, 5, so on) in a matter of seconds.
I believe your battery is damaged. Possibly from high temperatures. I recommend getting a replacement phone if you still qualify for the manufacturer's one year warranty.
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I already changed it so I think is not a battery issue. I'm trying to avoid send it back because I'm from Argentina and I bought it in China.
Another issue is when you connect it all the night but it doesnt charge. At the first I thought it was a software issue but right now I don't know what to test. I think the most weird is when sometimes works just fine. It's making me crazy...I dont know if send it back or set it on fire lol.
Thanks guys.
DryKillLogic said:
Flying Jelly 3.01. But the issue is general. Sometimes I plug it in chager mode and shows 100% but when it boots drop to 50% (20, 5, so on) in a matter of seconds.
I already changed it so I think is not a battery issue. I'm trying to avoid send it back because I'm from Argentina and I bought it in China.
Another issue is when you connect it all the night but it doesnt charge. At the first I thought it was a software issue but right now I don't know what to test. I think the most weird is when sometimes works just fine. It's making me crazy...I dont know if send it back or set it on fire lol.
Thanks guys.
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Click to collapse
Hmm maybe there is something wrong with your actual charging port. Have you tried resetting your phone's software?
I think you should flash the stock. before flashing do wipe. in order to avoid the problem of software.
thanks
rasto4nik said:
I think you should flash the stock. before flashing do wipe. in order to avoid the problem of software.
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Click to collapse
I did it several times. I don't know what is happening but since two days is working "fine". The last thing I tried It was die-hard battery script. A guy in another forum recommended me to use compressed air to clean out the ports because it may have a piece of debris that is causing a direct short therefore killing your battery.
Thanks guys.
My note keeps rebooting only when the screen goes to sleep whether it times out or I push the sleep button. I had stock now I'm on cm 10.1 and it still does it any ideas?
ZSwagger1988 said:
My note keeps rebooting only when the screen goes to sleep whether it times out or I push the sleep button. I had stock now I'm on cm 10.1 and it still does it any ideas?
Click to expand...
Click to collapse
Maybe stuck power button........flick the back of your phone a couple times.
I know button seems to be fine, but that doesn't mean anything. Flick away, see what happens
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Ok tried flicking it to no avail. Any other ideas could this be a software bug or is it most definitely hardware? I'm thinking its software but obviously can't be sure
OK now I've got some more info on the issue. it wont reboot while charging and turned on, but it will if its charging and turned off. the only thing i haven't tried is a new battery is it worth me doing that? any other ideas or thoughts at all?
If your battery is close to 1yr old then yes! Try a new battery. They are really cheap online and its nice to have a spare charged battery ready for our resource hogs.
440bro said:
If your battery is close to 1yr old then yes! Try a new battery. They are really cheap online and its nice to have a spare charged battery ready for our resource hogs.
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Where's the best place to get a cheaper battery? I looked on ebay and they have some but i dont know if i trust i did search oem, but at the smae time dont wanna pay 30$ for one from at&t
Ebay is cheap! But yes some vendors aren't very trustworthy, or prompt. I stick to a close vendor when on eBay.
There's always Amazon. Very reasonable. Lots of users on here like the anker 2700ma battery and swear by it. The stock battery is 2500ma.
http://www.amazon.com/gp/aw/s/ref=is_box_?k=i717+battery
OK just for an update i have done absolutely everything i can software wise tried all 3 version of stock (GB, ICS, AND JB) the problem still continues so now I go to hardware. I'm gonna try a battery, and look under the hood at the power button and the rest of the main board. And if the battery doesn't work, then I'm thinking I will try to switch out main board. I really think this is a software issue as it does it when the phone sleeps no matter how it does it but all I can do is tinker and find out lol. I'll keep updating for everyone who has this problem. I appreciate all the help
OK another update i got it opened and played with the power switch it seems to be just fine but i blew it out with air just to be safe problem still continues i should also mention that i broke the sim slot right when i got the phone and i noticed the rebooting the next day but i doubt they are connected so im gonna fix sim slot, then go from there i have a standard battery and an extended battery problem continues with both of them so im going straight to motherboard as i think thats the issue anyway. Ill keep this thread updated
Hello everyone,
I have a G3 that I is starting to give me issues. It is slowly starting to freeze while using applications. It hangs when scrolling through pages and the battery life is really going fast (I have to charge it like 3 times a day!). I currently cannot afford a replacement and all attempts to back it up have failed. I tried using the built in back up app and I downloaded the back up app from LG. I have also tried different back up apps from the play store and those didn't work. The current build number is MRA58K if that helps.
I am at a loss for what to do!! Any help would be greatly appreciated
Update:
I can see the files when I have the phone connected to my PC. However, every backup software I try to run on it fails. What I am ultimately trying to do is a wipe and reinstall to see if it is software or hardware causing the issue.
I had similar symptoms when my battery died. Aside from not holding a charge, the battery swelled enough to press on the MB. After replacing the battery (cheap from LG, about $15 if I recall) the memory problems went away, but there was residual damage in the form of a "dead zone" at the top of the screen which was unresponsive to touch. I ended up getting a used unit on FleaBay.
tjupille said:
I had similar symptoms when my battery died. Aside from not holding a charge, the battery swelled enough to press on the MB. After replacing the battery (cheap from LG, about $15 if I recall) the memory problems went away, but there was residual damage in the form of a "dead zone" at the top of the screen which was unresponsive to touch. I ended up getting a used unit on FleaBay.
Click to expand...
Click to collapse
Interesting now that I read that, I found some more things pointing to a battery issue. I found one on Amazon for $10!! I'll update everyone after I get it and test again. My phone is due for an upgrade in a couple of months so I will see if this can hold me until then.
Well the replacement battery didn't do the trick. I backed up what I could to the SD card and did a Factory reset. Since it is only the first day, I am slowly adding apps back on to see if I can figure out who the culprit was. For now, I am leaving the known apps to cause battery drain off, I.E. Facebook etc..